London, Greater London

£35,000 to £40,000 per annum


Job Description

UK Database Manager

£35,000 to £40,000 per annum

Interviews from: 28th November 2018

UK Database Manager – The Role

An essential member of the team, you will be responsible for the upkeep of all the data and processes covering our fundraising (Raiser’s Edge) and supporter care (Salesforce) databases. You will use your expert knowledge of data processing to advise and support the fundraising, campaigning and finance teams in their work.

This will involve guaranteeing the quality of the data held on our core systems by ensuring it is up to date, accurate and compliant with GDPR as well as submitting accurate monthly gift aid claims to HMRC. You will also reconcile data at month end, make sure documentation is maintained and up-to-date as well as coordinate staff training needs.

You will build an in depth understanding of how all fundraising and campaigning data is processed internally and externally and transferred to/from external agencies too.  You will also use this insight to support system development projects and improve ways of working. Your remit will include managing the workload of the data operations team to deliver critical tasks on time and progress projects in a timely manner.

In addition, you will oversee the work of our fulfilment agency to ensure they are processing donations, supplying data and thanking supporters in compliance with contractual obligations.

UK Database Manager – Requirements

  • A strong relationship builder you will be able to create internal networks and be able to manage a small team
  • You understand the importance of working collaboratively, proactively and positively
  • Significant experience of managing a database system within a fundraising, sales or marketing environment
  • Good knowledge of SQL
  • Sound understanding of fundraising and marketing strategy, techniques and income streams
  • Experience of third party supplier contract management
  • Knowledge of Gift Aid will be an advantage
  • Knowledge of GDPR will be important
  • Hands of experience of Raiser’s Edge & Import-O-Matic, Salesforce & Jitterbit an advantage
  • You will share our passion for animal welfare 

How to Apply

If you want to be part of our dynamic organisation and help us move the world to protect animals then please send us a copy of your CV, salary expectation and cover/motivation letters addressing your skills and experience relative to the role to us via the link.

Closing date: Midnight 25th November 2018

Due to the large volume of applications that we receive, we will not be acknowledging receipt of your application.  If you do not hear from us within 3 weeks of the closing date, please consider your application as unsuccessful.

World Animal Protection is an equal opportunity employer and committed to providing equal opportunities for everyone regardless of their background.

The successful candidate must have permission to work in the position location.

Who are we?

We are World Animal Protection.

For over 50 years we have moved the world to protect animals.

We protect animals because we believe a sustainable future for the planet can only be achieved if both animals and people are part of the solution.

We stop the exploitation of wild animals for entertainment and profit. We protect pets and working animals in communities across the globe. We campaign for better farm animal welfare and fight against factory farming. We also help animals when disaster strikes.

Our vision is a world where animals live free from suffering. We are working to help people to see how important animals are to all of us.

We are determined to influence decision makers to put animals on the global agenda and inspire people to change animals’ lives for the better. Today we’re working on projects to end animal suffering by helping governments and communities to protect and care for their animals.

Why Work for us?

We move the world to protect animals globally but there are many other reasons to join our organisation. We are a truly global organisation with offices in Australia, Brazil, Canada, China, Costa Rica, Denmark, India, Kenya, the Netherlands, New Zealand, Sweden, Thailand, UK and USA. We employ over 380 people globally covering campaigns, media, fundraising, operations, finance, administration and human resources.

As well as competitive employee benefits we want our employees to grow with us and build their careers within World Animal Protection and therefore encourage internal applications. We have a strong track record of offering existing staff promotions as well as secondments and position changes within the organisation.

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