World Animal Protection
London, Greater London
Circa £26,000 per annum
Permanent, Full-time
Job description

UK Senior Database Support Officer – The Role

Join us and you will be part of a team of experts in database management who use technology to support our busy fundraising, campaigning and supporter care teams.

Your role will be to maintain and develop processes around the technology used to support the UK office teams work. You will ensure our core databases (Raiser’s Edge – fundraising and campaigning and Salesforce – supporter care) contain accurate supporter data by processing in a timely and accurate manner all imports of data files. You will make sure they are GDPR and HMRC compliant too. You will also oversee third party suppliers; trouble shoot problems and deliver training to new users.

Important will be the ability to work with colleagues to develop new solutions for new projects or identify improvements for existing work to enhance overall performance.

UK Senior Database Support Officer – Requirements

  • Strong understanding of database logic and demonstrable skill at using front end importing, exporting and reporting functions
  • Experience of improving processes
  • Experience of supporting a SQL CRM and Access and/or Excel
  • Knowledge of Raiser’s Edge or Salesforce
  • Knowledge of GDPR, the Data Protection Act and Gift Aid in relation to UK fundraising
  • Excellent communication and relationship building skills
  • Able to prioritise workload

How to Apply

If you want to be part of our dynamic organisation and help us move the world to protect animals then please send us a copy of your CV, salary expectation and cover/motivation letters (in English, please feel free to send it in your mother tongue as well) addressing your skills and experience relative to the role. 

Due to the large volume of applications that we receive, we will not be acknowledging receipt of your application.  If you do not hear from us within 3 weeks of the closing date, please consider your application as unsuccessful.

World Animal Protection is an equal opportunity employer and committed to providing equal opportunities for everyone regardless of their background.

The successful candidate must have permission to work in the position location.

Who are we?

We are World Animal Protection.

For over 50 years we have moved the world to protect animals.

We protect animals because we believe a sustainable future for the planet can only be achieved if both animals and people are part of the solution.

We stop the exploitation of wild animals for entertainment and profit. We protect pets and working animals in communities across the globe. We campaign for better farm animal welfare and fight against factory farming. We also help animals when disaster strikes.

Our vision is a world where animals live free from suffering. We are working to help people to see how important animals are to all of us.

We are determined to influence decision makers to put animals on the global agenda and inspire people to change animals’ lives for the better. Today we’re working on projects to end animal suffering by helping governments and communities to protect and care for their animals.

Why Work for us?

We move the world to protect animals globally but there are many other reasons to join our organisation. We are a truly global organisation with offices in Australia, Brazil, Canada, China, Costa Rica, Denmark, India, Kenya, the Netherlands, New Zealand, Sweden, Thailand, UK and USA. We employ over 380 people globally covering campaigns, media, fundraising, operations, finance, administration and human resources.

As well as competitive employee benefits, we want our employees to grow with us and build their careers within World Animal Protection and therefore encourage internal applications. We have a strong track record of offering existing staff promotions as well as secondments and position changes within the organisation.


Posted on: 13 September 2019
Closed date: 29 September 2019
Tags: Admin, IT