London, Greater London
£200 - £300 per day
Permanent, Part-time
Job description

Year Here is a platform for people who want to build smart responses to social problems.

Over one year our Fellows learn from, and design with, people at the frontline of inequality – in care homes, homeless hostels and youth services across London – and go on to found some of the most promising social impact startups in the country.

Since launching at 10 Downing Street in 2013, we’ve worked with 166 aspiring social entrepreneurs and launched award-winning social ventures like Cracked It, Birdsong and Chatterbox.

We’re a deeply committed team of 10 surrounded by a faculty of 75 social innovation experts – the great and the good of Britain’s social impact world. We care about being first-rate professionals, learning with restless vigour and having fun along the way.


About the role

As our Frontline Coach, you’ll be working one to one with 12 of our Fellows over five months, while they are embedded in frontline services across London – from homeless hostels to youth services and GP surgeries.

You’ll support them to dive deep into their placements, adding value where they can, gaining deep human and systemic insight into social issues, and leading a high-impact innovation project.

You’ll work closely with Kirsty, who runs programme delivery and also coaches Fellows through the frontline phase of the programme.

This is a freelance role. You’ll work 10 days per 5-month frontline phase (Feb-July and Sept-Jan).

Start date: January 2020.


Your responsibilities

Your role will involve:

Drawing on your frontline experience to coach our Fellows to success

You will work one-to-one with half of the cohort, around 12 Fellows. You will have two scheduled telephone check-ins with each of them during their placement – and be available for an additional chat should they need some extra support.

Your primary goal is to support them to succeed in the frontline phase of the programme – being a useful extra pair of hands in placement, gaining lots of insight into their specific social issue area, and leading an innovation project with real legacy. You’ll also surface any practical or pastoral issues that the Fellow might be grappling with – and ensure these are dealt with appropriately.

Shaping Fellows’ overall learning experience – from development planning to participating in training workshops and sessions

You’ll meet with Kirsty and other team members to check-in on Fellows’ progress and ensure the course is well designed to enable them to achieve their full potential.

You’ll play an active role in two bootcamp training weeks, working with Fellows to prepare for frontline roles, understand the innovation process and develop their ideas.

In order to build up trust, rapport and community with the Fellows, you’ll also attend a handful of evening events through the year.


About you

You have a solid frontline background – with a track record of improving services and innovating new solutions

You’ll have a background in frontline services, having worked closely with vulnerable people throughout your career. Perhaps you’ve been a social worker, teacher, support worker, community organiser or NHS clinician.

You know what it’s like to drive forward changes in delivery – identifying problems in the system, coming up with creative solutions and getting buy in from your colleagues to push your projects through and ensure they are built to last.

You have excellent interpersonal skills and a passion for learning and development

Taking other people’s perspectives, empathising and problem solving all come naturally to you. You readily take on the mentor, expert advisor or critical friend role with your colleagues, family and friends. You may have managed teams or led professional supervision sessions before.



  • A day rate of £200 to £300, depending on experience
  • Flexible working – around half of your days could be completed from home.
  • A gorgeous, open plan studio in Hackney, a stone’s throw from London Fields (and its newly-reopened Lido), Regent’s Canal and Broadway Market.
  • Access to tonnes of events and training sessions delivered by some of the leading lights of the social innovation world.


To apply

Send your application to Kirsty Turnbull, with the subject line “[Your Name] / Programme Manager Application” and:

  • Tell us about yourself and why you want this role.
  • Tell us about an innovation that you led in a frontline context, and the principles or tactics you deployed to make a success of it.
  • Attach your CV and/or link us to a LinkedIn profile or online portfolio.

The closing date for the role is midnight on Sunday 20th October although we will be conducting interviews on a rolling basis – so get your application in early.

There is a 3-stage selection process:

  1. Submission of CV and cover letter as detailed above.
  2. An initial telephone interview (20 mins).
  3. A final round interview and a test (90 mins).

We are committed to building a diverse team and strongly encourage applications from women, minorities, LGBTQ+ people and people with disabilities. 

More about Year Here
Year Here

A year to test and build solutions to some of society's toughest problems

Year Here is a platform for p... Read more

Refreshed on: 23 September 2019
Closed date: 08 October 2019
Tags: Social Care/Development, Training

The client requests no contact from agencies or media sales.