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The Royal Marsden Cancer Charity, Chelsea (On-site)
£38,000 - £39,000 per year
Help power extraordinary fundraising behind the scenes
Posted 4 days ago Apply Now
Charity People, Liverpool (Hybrid)
£26,848 - £31,439 per annum
Posted 4 days ago Apply Now

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MS Society UK, N4, London (Hybrid)
£65,118 per annum plus excellent benefits
Posted 4 days ago
Closing in 2 days
University of Oxford - Development and Alumni Engagement, Oxford, Oxfordshire (Hybrid)
£35,681 - £41,636 per year
Hiring: Major Gift Fundraiser at University of Oxford. Seeking a driven communicator to secure £50k+ gifts. No law background needed!
Posted 4 days ago
Closing in 5 days
Titan Partnership, Birmingham (Hybrid)
£50,000 per year (pro rata to days worked if P/T)
Join Titan as our Head of Income & Partnerships and build the relationships and funding support that powers our mission.
Posted 4 days ago
Closing in 5 days
The Natasha Allergy Research Foundation, Remote
£55,000 per year
Join an ambitious charity working with some of the UK’s biggest brands to help create a future without food allergy.
Posted 4 days ago Apply Now
Prisoners Abroad, London (On-site)
£33,513 per year
Build and grow major donor relationships to generate vital income supporting British people imprisoned overseas.
Posted 4 days ago
Pause Creating Space for Change, London (Hybrid)
£32,154 per year
Seeking a proactive Operations Coordinator to support teams, maintain systems, and keep processes running smoothly in a varied role
Posted 4 days ago Apply Now
Cambridge City Foodbank, Cambridge (Hybrid)
£30,000 - £34,000 per year
Seeking a skilled administrator to help grow our donor and supporter networks, so vital in our provision of emergency and affordable food.
Posted 4 days ago Apply Now
Brent Centre for Young People, Greater London (On-site)
£35,000 - £40,000 per year
We are seeking an experienced, strategic and proactive fundraiser to join our growing team as we embark on our next phase of expansion.
Posted 4 days ago Apply Now
Together Trust, Cheadle (On-site)
£36,040 per year
Posted 4 days ago
Brent Centre for Young People, Greater London (On-site)
£30,000 - £38,000 per year
In this exciting new role, you will play a key part in growing and sustaining our income from trusts and foundations.
Posted 4 days ago Apply Now
Chilterns Dog Rescue Society, Tring (On-site)
£35,000 - £40,000 per year
We are looking for a passionate, dog welfare and training literate, manager to energise, inspire and lead Chilterns Dog Rescue Society
Posted 4 days ago Apply Now
Page 9 of 32
Chelsea, Greater London (On-site)
£38,000 - £39,000 per year
Full-time
Permanent

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Actively Interviewing

This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!

Job description

At The Royal Marsden Cancer Charity, every donation helps fund life-saving research, world-leading treatment and better care for people affected by cancer. We’re looking for a Supporter Services Team Leader to help make sure every donation, every supporter record and all internal fulfilment is handled with accuracy, care and efficiency.

This is an opportunity to join an ambitious charity to play a key role in the operations team behind our fundraising success. You’ll lead a small team of operations staff, improve processes, support colleagues across fundraising, and help ensure our supporters receive the excellent experience they deserve.

This is a full-time role based at our Chelsea office, with occasional travel to Sutton. The working pattern for this role is 4 days in the office and 1 day working from home, helping to balance team collaboration with focused time for reporting, data quality work and process improvement.

What makes this role exciting

This is more than a processing role. It’s an opportunity to:

  • Manage and develop people
  • Improve systems and ways of working
  • Contribute to data quality
  • Be part of a supportive, ambitious team
  • Play a meaningful role in a charity making a real difference to cancer patients and their families

What you’ll be doing

As our Supporter Services Team Leader, you’ll oversee the day-to-day running of the team and help deliver a high-quality, responsive service across income processing, supporter administration and operational support.

Your key responsibilities will include:

  • Managing and supporting a small Supporter Services team on a day-to-day basis
  • Overseeing the accurate and timely processing of donations, Gift Aid and supporter data
  • Maintaining strong operational controls and high standards of data accuracy
  • Reviewing, improving and documenting processes to increase efficiency and reduce risk
  • Monitoring team performance and helping ensure KPIs and service standards are met
  • Training, coaching and developing team members, including staff and volunteers
  • Supporting the effective use of fundraising systems and helping identify improvements
  • Ensuring compliance with GDPR, Gift Aid requirements and cash handling processes

About you

We’d love to hear from you if you’re someone who enjoys making things run smoothly, takes pride in accuracy, and can bring confidence, calm and structure to a busy operational environment.

You’ll bring:

  • Experience supervising staff or coordinating the work of others
  • Strong attention to detail and a high level of accuracy
  • Confidence working with data and systems, including Excel 
  • Good organisational skills and the ability to manage competing priorities
  • Strong communication skills and a collaborative approach
  • A proactive mindset and the confidence to identify and improve processes

It would be especially helpful if you also have:

  • Charity or fundraising sector experience
  • Knowledge of Gift Aid, supporter data or fundraising income processing 
  • Experience using CRM systems such as Raiser’s Edge, Salesforce or similar
  • Experience supporting reporting, reconciliation or quality assurance work

Benefits

  • Flexible working around our core hours of 10am to 4pm
  • 27 days annual leave rising with length of service
  • Up to 6% employer contributions subject to matched contribution from you (increasing with length of service)
  • Training, support and development opportunities
  • Access to the blue light discount scheme and other discounts opportunities
  • Access to subsidised staff restaurants, on-site yoga and wellbeing classes, staff choir and much more
  • Range of wellbeing initiatives including access to an employee assistance programme designed to save money and improve your physical, financial and mental health and wellbeing, access to free online GP appointments and free eye tests and contribution towards any glasses required for work purposes

Our Commitment to Inclusion

We are committed to building a diverse and inclusive workplace where everyone feels valued and supported. We welcome applications from candidates of all backgrounds and are dedicated to ensuring equitable opportunities for all.

Application resources
Organisation
The Royal Marsden Cancer Charity View profile Organisation type Registered Charity Company size 101 - 500

The Royal Marsden Cancer Charity raises money to improve the lives of people affected by cancer.

The Royal Marsden Cancer Charity logo Play
Approved patient and nurse photo for Charityjob.jpg
Posted on: 05 June 2026
Closing date: 21 June 2026 at 23:30
Tags: Administration, Fundraising, Operations, CRM, Data Entry

The client requests no contact from agencies or media sales.