Hr Administrator Jobs
About the team
The Digital team was created in 2022, with aims including ‘to update our use of systems so that they better meet our needs, provide answers more quickly and easily, and increase the robustness and efficiency of the ways we use data’ as well as to ‘help us change the way we work, not just the systems we use.’
Until now a one-person team, we are adding the CRM and Analytics Manager role to provide a greater focus for development of our key data systems, and to meet increased demand from across Impetus as we drive use of CRM. The team works cross-organisationally, providing development for, collaborating via established working groups with, all teams within Impetus.
About this role
We are looking for a talented professional with a passion for maximising the value of data, who is looking to join an organisation where they can put their skills to use across all aspects of our operations. You will join at a key time to develop and embed our work in this area, providing key support to all of our teams as well as expanding and improving the range of data available to us.
You will lead on the development, administration, and staff engagement with, and training on, our Salesforce CRM system. This will include data from, and collaboration with, all departments of Impetus, including our donors and prospects, our collaboration with partner charities, and our communications with email audiences. You will also manage the relationship with our existing Salesforce partner agency, drawing on them for additional support resource and coordinating broader development projects.
You will also aggregate, visualise, and draw relevant insight from data across our systems, including Salesforce, Google Analytics, and our social media platforms. In time, we will look to combine our own data with other external and open data. Since Impetus is in the early stages of making the best use of this cross-systems, cross-organisational data, you will have broad freedom and responsibility to set the overall direction of development, in collaboration with relevant teams, as well as the specific dashboards and other outputs that you create.
The successful candidate will have experience developing and drawing value from Salesforce, including both technical development and collaborating closely with teams to drive engagement and best practice. You will also have experience of working with a broad range of data to produce high quality visual and analytic outputs and a commitment to enabling data-driven decision-making.
This position requires someone that can collaborate with a wide variety of teams as well as frequently working independently and with a high degree of autonomy. You will be able to own CRM for an impactful, curious, and growing organisation, as well as providing it with the usable insight it craves to further grow and deliver impact.
Key responsibilities
CRM:
- Own the development and administration of our Salesforce system
- Work with all teams at Impetus to maximise their engagement with Salesforce and provide relevant training
- Collaborate with our Salesforce support partner to leverage additional administration, and development project, resource
- Gather information and data to identify business requirements and processes for adding to, or further developing on, Salesforce.
- Evaluate technical solutions in terms of meeting business requirements.
- Work closely with stakeholders, including the project team, to ensure requirements are fully and accurately understood.
- Collaborate with the Comms team to ensure we are making the most effective and efficient use of Pardot for our email lists.
- Develop reporting within Salesforce.
- Answer staff queries and ad hoc requests.
Analytics:
- Lead the development, and administration of our data integration and transformation and Data Warehouse systems
- Lead the development of our organisational reporting (initial development in Domo, but likewise open to moving to e.g. PowerBI)
- Working with the Comms team, developing and reporting from Google Analytics
- Identifying and using open data, for example from government departments around employment and education
Collaboration:
- Aiding the development of a culture of data literacy and data-driven decision-making across Impetus
- Working with charity partners to develop foundational data and reporting capabilities
- Working with third parties providing data and insight to our partners or the wider sector
Person specification
Essential
- Advanced knowledge of, and significant experience with, Salesforce development in a professional context
- Significant experience of collaborating closely with varied stakeholders to determine requirements, evaluate solutions, and plan development
- Demonstrated ability to manage and interpret varied datasets to inform strategic decision-making
- Knowledge of reporting tools, for example PowerBI or Domo, together with a track record of creating dashboards and driving their adoption
- Knowledge of SQL
- Experience with MS Office suite
- Strong attention to detail with a clear and diligent working approach.
- Ability to work independently and use initiative to manage a busy and varied workload
- Excellent project management and planning skills, including effective contingency planning and responsibility for managing actions, people and priorities.
- A proactive and solutions focussed approach
- Experience working with agencies and partners
- Excellent team player, willing to work flexibly and collaboratively to respond to changing organisational needs/priorities
- Excellent written and oral communications skills with the ability to communicate effectively in a range of formats to a range of audiences (e.g. reports, presentations)
- A commitment to Impetus’ mission
- A commitment to equality, diversity and inclusion
Desirable
- Knowledge of Snowflake, Python, Google Analytics 4
- Significant experience of Salesforce administration
- Experience with cross-system automation tools e.g. Zapier, Power Automate
- Experience scraping and using open data
- Experience working in the charity or not-for-profit sector
Our commitment to equality, diversity and inclusion
We believe that a diverse workforce leads to an organisation that is more open, creative and gets better results.
We want our team at Impetus to represent the diversity of the people and communities we serve. We also want our team to be one where different experiences, expertise and perspectives are valued, and where everyone isencouraged to grow and develop.
We want to reach a diverse pool of candidates. We are happy to consider any reasonable adjustments that potential employees may need to in order to be successful.
We recognise the importance of a good work/life balance. We do everything we can to accommodate flexible working, including working from home, working part-time job shares and other arrangements.
Please just let us know in your application or at any stage throughout the process (and beyond) if these are options you’d like to explore.
Impetus is an equal opportunity employer and is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, race, age, disability, religion, belief, sexual orientation, or marital status. We value diversity and welcome applications from people of all backgrounds.
How to apply
Click on the URL link below
You will need to:
- Complete the online form (including the equal opportunities monitoring form)
- Upload a comprehensive CV and supporting statement.
The supporting statement should be no more than two sides of A4 and should address the criteria in the person specification.
You should also include the contact details of two referees, one of whom must be your current or most recent employer. Referees will only be approached with your express permission.
As part of our commitment to flexible working we will consider a range of options for the successful applicant. All options can be discussed at interview stage.
The deadline for applications is 9am Monday 15 April 2024
Interviews
First round interviews will take place: 23 and 24 April 2024
Second round interviews will take place: w/c 29 April 2024
You will also be required to provide proof of your eligibility to work in the UK.
Personal Data
Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area.
The client requests no contact from agencies or media sales.
Rose Voucher Project Officer, Southwark Rose Vouchers for Fruit and Veg Project
The Rose Vouchers for Fruit & Veg Project in Southwark has been successfully supporting families with young children to ensure fruit and vegetables are a part of their everyday diet since 2018. As we enter the seventh year of the project, we are now looking for a new member of staff to join the 1st Place Rose Voucher Project team and support our work in delivering the project, while measuring its wider impact on families. This is a great opportunity for someone with experience of working in a community setting and an understanding of impact and evaluation to take on a key role in the project, involving ongoing interaction with families and professionals.
Job Summary
As Rose Voucher Project Officer, you will be working alongside the Southwark Rose Voucher Project Lead to forward the development of the Rose Voucher Project in Southwark. Your key areas of responsibility will be registering new families onto the Rose Voucher Project, overseeing the two Rose Voucher distribution sessions which take place at both our centres, supported by our dedicated Rose Voucher volunteers, and coordinating and supporting the ongoing monitoring and evaluation of the Project. You will also provide support to our network of other Rose Voucher distribution centres in Southwark to ensure they are working in a coordinated way and according to agreed processes.
You will be a motivated individual, with excellent written and communication skills, and proven experience of working in a community setting where service users are valued, listened to and respected. Previous experience working with and signposting families is essential to ensure that our Rose Voucher families are aware of the many services and activities available to support and increase their health and wellbeing. The Rose Vouchers Project is an integral part of the wider Family Hub team at 1st Place, so you will be working in a busy environment, with colleagues who are all as committed to providing a friendly service and positive experience for families as you are.
Closing Date: 23rd April 2024
Interviews: 29th April 2024
We value equality and diversity in our organisation, and are striving to build a workforce reflective of the communities we work in. We welcome applications from everyone regardless of age, gender identity, ethnicity, sexual orientation, faith, or disability.
The client requests no contact from agencies or media sales.
Ministry of Stories champions the writer in every child. Co-founded by author Nick Hornby in 2010, we help young people discover their confidence, imagination and potential through the power of their writing. We develop self-respect and communication skills through writing programmes and mentoring for children in our community, by working in schools, and at our dedicated writing centre in East London. We empower young people to write brighter futures for themselves through the power of their ideas, creativity and imagination.
We are looking for a confident leader to work closely with the Director to continue the growth and resilience of our organisation. You’ll drive successful fundraising and trading income, and understand how our communications can support this.
You will be a forward planner with an ability to respond to opportunity and manage risk. With keen attention to detail as well as the overview, you’ll have strong financial management skills. You will be great with people, have excellent communication skills, and be able to bring the best out in our team.
You will enjoy working in a supportive, busy and fun environment and be motivated by our commitment to champion the writer in every child.
The client requests no contact from agencies or media sales.
Young Enterprise works directly with young people, teachers, volunteers and influencers to build a successful and sustainable future for all young people. As a youth focused Charity, we take pride in creating opportunities and experiences which support young people in discovering who they are and the talents they hold.
The Team
This is a fantastic opportunity to join a dynamic, progressive people centred HR Team. As a HR Team we are passionate about equality, creating an environment where each person can thrive, contribute and grow as a professional. The HR Administrator role is positioned as a key contributor to the HR Strategy and daily operations, working closely with experienced HR Professionals.
The Role
This is an ideal opportunity for someone looking to develop their HR expertise and HR practitioner style within a fast-paced innovative team. We are looking for an energetic, proactive, skilled HR administrator to join the HR Team on a permanent basis. There will be a big focus on your long-term development journey within the HR field, ensuring your knowledge and skills are consistently evolving.
The primary purpose of the role is to assist the Head of Human Resources (HoHR) and HR Business Partner in providing a comprehensive HR administrative service which touches all areas of the business.
- The HR Administrator will act as the first port of call to employees and external partners for all HR related queries.
- Carrying out general administrative tasks; responding to queries, contractual terms, recruitment paperwork and starter packs, referencing, maternity and managing the HR email inbox.
- Carrying out generalist administrative tasks for the HR Department, for example, responding to queries, devising standard Human Resources documents and letters and managing the HR email inbox.
- Demonstrating a good base knowledge and understanding of current employment law to ensure all administration tasks are completed compliantly.
- Ensuring that all payroll instructions are prepared and logged in time for the monthly payroll sign off and submitted to the Finance & Payroll Manager, for example; contractual variations, new starters, leavers, contractual benefits and staff benefits.
- Co-ordinating end to end HR recruitment processes, including Disclosure & Barring Service (DBS) check processing as required.
- Providing an effective Human Resources administration service relating to the employment lifecycle; recruitment, onboarding, leavers and exit interviews.
- Acting as systems administrator for Breathe, configuring the system as required, controlling all user access, managing data flows in and out of the system and ensuring accuracy and data protection compliance and liaising with Breathe to troubleshoot queries as required.
- Ensuring the Breathe HR Database accurately reflects current staff population. This includes inputting starters and leavers, contractual amendments, change of details, annual leave and recording of sicknesses and other leave.
- To Provide HR data and reporting as requested.
- Ensure HR policy and procedures suit remain up to date and accessible to the wider business via central HR folders.
- Direct Employees and Leaders to the relevant HR policies and procedures upon enquiry.
Skills & Experience
- Proven experience as a HR administrator or HR assistant.
- CIPD qualification or HR Certification is desirable or relevant HR experience.
- An understanding of HR processes and systems.
- Understanding HR software systems, like Breathe.
- Computer literate with programmes such as word, excel, etc.
- Good/current understanding of UK employment laws.
- Organisational skills and ability to prioritise.
- Good interpersonal and communication skills.
- An ability to deal with confidential information and maintain confidentiality is essential.
- The ability to work independently and problem solve and to be able to work well under pressure to required deadlines.
- Good organisational ability.
- Personal resilience and the capacity to work effectively and stay calm under pressure are essential.
- Ability to deal tactfully and professionally with colleagues is essential.
- Attention to detail and accuracy.
Qualifications
- Right to work in the UK
- Provide two professional references
Why work for us?
- People-focussed with a friendly and supportive work-place culture
- An active commitment to equality and diversity
- Generous holiday allowance of 7.2 weeks (pro-rata) plus your birthday off
- Access to NHS top-up scheme, for money back on expenses such as dental and optical
- Access to an Employee Assistance Programme
- Cycle-to-work scheme
- Group Life Assurance
- Access to various employee friendly initiatives such as Discount and Benefits platform, Leave Purchase scheme, part financial contribution to Professional Development etc
If this role appeals to you, we’d like to hear from you! When you join us in building a successful and sustainable future for young people, you can expect all the recognition, support and rewards you need to grow and develop yourself.
This is a Home working or Hybrid role, working out of our London office a minimum of 4 times per month.
To apply, please submit your CV and covering letter (up to two sides of A4) outlining your suitability for the role based on the Job Description and Person Specification by Thursday 11th April. Applications without a cover letter will not be considered.
Please note that, although we endeavour to respond to all applications, if you have not heard from us by two weeks from the closing date you should consider your application unsuccessful.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Talent is everywhere, opportunity is not.
Being able to realise your potential depends on who your parents are, your education, your skills, and also where you grew up.
This is why The Talent Foundry exists. We envisage a more diverse, equal society, where young people, through inspiring and fun experiences can build their skills and confidence and connect to exciting employers who value talent over background.
About the role
This role will support our Head of Finance and Resources to offer an efficient and effective administrative service to The Talent Foundry colleagues, our facilitator network and external stakeholders.
You will provide finance and administration support to the Head of Finance and Resources to ensure that The Talent Foundry's financial information is accurate; that recruitment and onboarding are carried out in a timely manner; and that administration systems are well maintained.
This role is part-time, 15 hours per week, with flexibility around days or time (within the core hours of 8.30-17.30), mainly from home, with regular Team Together Days in central London. Annual leave is 28 days p/a + Bank Holidays (pro-rata)
You will work closely and collaboratively with your colleagues across programmes and school engagement to ensure accurate data input to our accounting and HR systems. While you’ll be working remotely for a significant part of this role you will be talking to colleagues on a daily basis.
Experience
- Good working knowledge of finance systems and processes for purchase and sales ledger
- Experience of reconciling financial information and resolving queries
- Accuracy and attention to detail
- Understanding the importance of meeting deadlines and achieving targets
- General office processes
- Confidential information and GDPR
- Safer recruitment policies and processes and Enhanced DBS (desirable)
Please read the attachment for the full person specification and job opportunity information before applying.
Safeguarding
We are committed to safeguarding and promoting the wellbeing and welfare of children and we require everyone associated with The Talent Foundry Trust, including all trustees, employees, and volunteers to share this commitment. Successful applicants will need to undergo child protection screening appropriate to the role, including completing our Safer Recruitment process, references from past employers and Disclosure and Barring Service checks.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Job Outline:
CFAB supports children on the move between the UK and other countries and children who are separated from their family in another country. The complexities of migration and international separation can make many of these children particularly hard to support and particularly vulnerable to abuse and exploitation. We ensure that children in these circumstances enjoy the same care, protection and right to a family life as we would want for any child.
We are the only UK representative of the International Social Service network, and the only charity in the UK with a dedicated international social work team. We are proud to have royal patronage from HRH, Princess Alexandra.
We are looking for a highly motivated, organised individual with excellent attention to detail who has excellent written and communication skills and is positive, proactive, and eager to learn. You will be working in a small team so a hands-on, solution focused approach is a must.
You will be responsible for ensuring compliance with CFAB’s financial processes and procedures to ensure accurate preparation, processing, and maintenance of financial records.
You will also be responsible for HR administration.
As a cross-border, cross-culture children’s charity, Equality, Diversity and Inclusion is at the heart of what we do. We are committed to fostering a workplace that promotes mutual respect and allows equal opportunity for all. We seek applications for candidates with diverse backgrounds including, but not at all limited to, family overseas, experience being raised by non-biological parents, ethnic minority communities and people with health conditions or impairments.
Key responsibilities:
Finance
· Code and process purchase invoices, staff expenses and obtain authorisation of expenditure as per financial procedures manual.
· Save copies of the Approval Max pdf’s in the Purchase folder.
· Prepare sales invoices to customers on the receipt of instruction from the social work team and email copy of invoice to customers.
· Liaise with the social work team to ensure sales invoice requests are generated for all Opportunities raised in Salesforce.
· Update Salesforce to reflect processed sales invoices.
· Maintain records of sales and purchase invoices in accordance with CFAB’s policies and procedures
· Banking of cheques received.
· Perform credit control duties according to the financial procedures manual.
· Handle and process all petty cash claims in accordance with CFAB policy, and ensure these are correctly authorised and reconcile the petty cash tin monthly.
· Maintain the files of supplier contracts including assisting the Finance Manager to review contracts periodically.
· Maintain the Local Authority Finance contacts spreadsheet.
· Assist the Finance Manager with the maintenance of the charity asset register.
· Assisting the Finance Manager to ensure suppliers and expenses are paid on time.
· Assist the Finance Manager with monthly reconciliations (e.g. ensure that all oncosts from ISW’s are recharged to Local Authorities accordingly).
· Be the key contact for any finance queries.
· Provision of management information and reports as required.
· Any other duties as required in support of the role.
Human Resources
- Assisting the FHR Manager with HR administration support, including recruitment administration, Data Protection, maintaining legally compliant and up to date HR files etc.
- Arranging recruitment interviews.
- Sending out welcome emails to new starters.
- Assisting with organising training including group training sessions.
- Assisting with staff surveys and organising social events.
Other duties commensurate with the role as required by CFAB.
Person specification: (Skills, Abilities, Knowledge and Experience)
Essential:
· Have exceptional written and verbal communication skills.
· Be confident with IT – in particular Excel, Word and Outlook.
· Be personable and confident dealing with a variety of people.
· Be able to prioritise and manage a demanding workload with attention to detail.
· Have the ability to be flexible and also be a team player.
Person Attributes:
Essential:
· Highly organised with excellent attention to detail.
· Good levels of patience and a methodical nature.
· An understanding of the need for confidentiality.
· Showcase impeccable judgement.
· A willingness to be involved in wider team initiatives such as fundraising events.
· A clear commitment to CFAB’s values and beliefs, including the principles of equality, diversity and inclusion in the workplace.
Qualifications:
Essential:
· Be educated to A Level/AAT Level 3 or have significant relevant working experience.
Desirable:
· Technical knowledge of an Accounting software (Quickbooks, Approval Max).
· Sound working knowledge of window-based software packages, including word processing, spreadsheets, databases, electronic mail, and the internet.
· Familiarity with Salesforce.
Additional Requirements
1. Ensuring adherence to necessary legislation e.g. Data Protection Act, Health and Safety Act
2. Participation in evening and/or weekend events, networking and meetings
This job description is a non-contractual document and may be changed at any time by CFAB. All employees are expected to be flexible over the tasks/duties and responsibilities of their roles in order to meet the needs of
both of CFAB and our service users/partner
The client requests no contact from agencies or media sales.
Are you passionate about volunteering?
YMCA East Surrey is looking to recruit a volunteer coordinator to drive the strategic objective of maintaining and building a culture of voluntary action.
Job Purpose:
To be responsible for coordinating volunteer recruitments, providing learning activities and providing volunteer management advice and guidance to staff who work with volunteers.
To establish positives relationships with volunteers to ensure they have a fulfilling volunteer experience.
To be responsible for transactional processes on the volunteer database ensuring it is up to date and delivers to meets the needs of volunteers and the organisation.
Main Responsibilities:
- To drive the strategic objective of maintaining and building the culture of voluntary action, empowering at least 300 volunteers per year by 2027.
– Lead recruitment and induction of volunteers for relevant services across the organisation by developing timelines for volunteer recruitments throughout the year.
– Lead on recruitment administration for volunteers including assisting with pre-employment checks and delivering induction course and on-boarding.
– To provide advice and guidance to service managers regarding suitability of potential roles with the relevant service managements.
– To provide effective and efficient administration of the volunteer databased ensuring all volunteer records are up to date.
– To maintain regular communication with volunteers, problem-solving and escalating any IT issues with the Head of Central Services as appropriate.
– To support line managers to ensure volunteers are aware of and adhere to YMCA ES policies, procedures, mission, vision, and values.
– To provide analysis as appropriate to the Head of Central Services on volunteer numbers, hours donated, activities and other metrics and impact measures.
– Ensure that volunteers have sufficient training, resources, and support to carry out their roles effectively, including developing and delivering a variety of reward and recognition activities to maximise engagement and retention of volunteers such as facilitating learning sessions.
– To promote the importance of volunteering internally through engagement activities, recognition schemes, and externally through recruitment drives, marketing and press campaigns, and other profile-raising activities.
– To obtain and provide analytics on volunteer engagement and facilitate peer group sessions to monitor progress of volunteers.
– To identify and oversee the design, development and delivery of relevant training, reward, and recognition activities to both upskill and retain volunteers.
– To work with the Head of Central Services to support the successful implementation of volunteer best practice and policy, to support the organisations strategic plan.
– Collaborate with the Head of Central Services and volunteers themselves to develop the volunteering programme, identifying and reducing barriers to volunteering and ensuring that all volunteering activity reflects YMCA ES values.
– To assist the Head of Central Services in the preparation of reports to the Senior Leadership Team and various committees as required.
– To assist the Head of Central Services in ensuring volunteer policies and procedures are maintained, up-to-date and fit for purpose.
– To support the coordination and delivery of key HR projects within the Department that will lead to the development of HR practices.
– To be responsible for the maintenance and storage of all volunteer data and records in line with the Data Protection Act and confidentiality.
– To develop and maintain effective relationships with all key stakeholders.
– To identify improvements and recommend these to the Head of Central Services for consideration.
– Any other duties as required by the line manager or Head of Department, which are commensurate with the grade/post
– We are committed to safeguarding and promoting the welfare of children and young people/vulnerable adults. This role will require an enhanced DBS disclosure. We require you to understand and demonstrate this commitment and attend any required training
We are committed to safeguarding and promoting the welfare of children and young people/vulnerable adults. This role will require an enhanced DBS disclosure (with barred children/vulnerable adults). We require you to understand and demonstrate this commitment and attend any required training
Seee attached JD and Person Spec
Hours of work: Full-time, A full-time working week would be Monday to Friday 9am-5pm with an unpaid break of one hour.
Location: Princes Road, Redhill, Surrey, RH1 6JJ.
Salary / pay rate: £28,000 to £30,000 per annum
Annual leave: 4 weeks per annum plus bank holidays. (Pro-rata for part time). The holiday year runs from 1 April to 31 March each year.
Benefits: The post holder will be entitled to free use of the YMCA East Surrey fitness centre in Redhill and half price YMCA childcare for dependents. There is free parking available at the Princes Road site and YMCA East Surrey also operates a Bike to Work Scheme. There is a YMCA East Surrey defined contribution pension scheme. More details on request.
Closing date & interviews:
Closing date Tuesday 30th April 2024
The interviews to be held Wednesday 8th May2024
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Unique Voice is a nationally accredited social enterprise working frontline in schools and communities across Bristol, South Gloucestershire and the South West. We deliver creative programmes using the Arts as a medium to make a positive and long-lasting social impact.
Our Business Manager, as part of the Seinor Leadership Team, would provide support with day to day financial management, maintain policy and ensure compliance, maintain a safer recruitment process and ensure excellent communication with the core creative and administrative teams.
Unique Voice is looking to recruit an experienced Business Manager with great communication skills and an understanding and passion to oversee the administrative processes and legal responsibilities to support our creative team in delivering high quality programmes and services throughout the year. The successful candidate will be part of the core Senior Leadership Team, reporting to the Company Directors and should demonstrate excellent communication skills and the ability to adapt and implement new processes based on changing company needs and outputs.
Key Responsibilities
- Financial: Monitoring of income and expenditure. Day to day management of financial issues and accounting systems; preparation of management accounts; budget setting and administration for individual projects; assistance with funding applications
- Policy: Review and maintain policy documents to ensure compliance with audit requirements and ensure these are reflected in our working practices and across all site locations. Creation of new policies as required. Take an integral role in preparation for and engagement with external auditors
- HR: Undertake HR processes including setting up and maintaining recruitment files, safer recruitment checks, recruitment advertising/interviews, induction, review/appraisal and development of staff; payroll & staff leave co-ordination
- Maintain routine office & business admin including renewals of insurance and subscriptions; health & safety procedures
- Ensure excellent communication with core creative and administrative teams, directors and freelance staff
- Review and proofread reports, evaluations and service documents
- Prepare and distribute service contracts and ensure agreed terms are disseminated to relevant parties
Qualifications and Experience
Essential:
- Preparation of detailed budgets to improve the cost efficiency of the business
- Managerial experience in a service delivery role and the ability to work with the senior management team to ensure an effective company strategy
- Capability to achieve a recognised management qualification commensurate with NVQ Level 4
- Experience of working with accountancy software packages for day to day use and production of financial reporting
- Knowledge of GDPR, Risk Assessment & H & S requirements
Desirable:
- Preferred experience within an educational setting or an understanding of the legal and moral responsibilities surrounding the provision of services to young people
- Understanding of generating income through funded/grant application process
- Understanding of policy regulation; compliance and quality monitoring processes
The client requests no contact from agencies or media sales.
Role Description Office Coordinator
This is a brand new role that would suit an organised and detail oriented individual who
wishes to use these skills to support vulnerable young people across Guildford Borough.
What would I be doing?
The role of Office Coordinator is essential to the efficient and effective day-to-day work of the organisation, ensuring the team are well equipped to successfully carry out their roles and helping the organisation to support the optimum number of young people to the highest possible quality. Whilst you will have specific areas of responsibility (see below), you will also be expected to contribute towards the wider vision of Matrix Trust, as appropriate.
What do we expect from you?
You will be expected to maintain the systems and processes currently in place, supporting the
Board of Trustees, SLT and wider team to deliver their roles effectively. The post holder will be hard-working, effective at managing a large and varied workload and a team player. There are two key areas of responsibility:
1) Office and Building Support
Maintain and, where necessary improve, office systems.
Proactively ensure the building is clean, tidy and maintained to a high standard, liaising with SLT and external contractors where necessary to achieve this.
Proactively purchase and restock office, cleaning and hygiene resources, ensuring a ready supply at all times.
Proactively purchase and restock staff refreshments, ensuring a ready supply at all times.
Proactively ensure physical and digital notice boards are kept up-to-date.
Proactively ensure physical and digital team calendars are kept up-to-date.
Support the team in utilising the GSuite and printing facilities.
Act as the first point of contact for all internal and external queries, ensuring that emails, phone messages and postal enquiries are responded to promptly.
Support the Head of Operations in their role as Fire Marshall, Health and Safety Officer, and GDPR lead.
Prepare rooms for team meetings and events, as required.
Support the wider team with occasional administrative tasks, as required.
Provide occasional administrative support to the Board of Trustees and SLT, as required.
2) Human Resources Support
Utilising our HR database, maintain accurate, organised and confidential HR records.
Liaising with Line Managers, administer the annual leave and sickness process.
Liaising with the Designated Safeguarding Lead, administer the DBS process.
Support SLT by administering the recruitment and induction processes.
Support SLT by administering the team performance processes, including probations and appraisals.
Coordinate and book staff training, ensuring all regulatory requirements are met.
Person Specification Administrative Assistant
ESSENTIAL
Able to follow instructions and work well within pre-set boundaries.
Confident using own initiative and working independently.
Experience of administering office and operational systems.
Experience of administering HR processes.
Experience liaising with external contractors and organisations.
Excellent phone manner.
Highly organised and logical, with an eye for detail.
Comfortable working within a fast-paced environment, able to prioritise and respond flexibly to a mixture of needs as they arise.
Approachable and able to relate to staff, volunteers and other Matrix stakeholders in a friendly and professional manner.
A fast learner and problem solver, with a ‘can do’ attitude.
Excellent IT skills.
Educated to A Level (or equivalent), with a minimum of grade C in English and Maths GCSE.
Agrees with, and is able to support the ethos of the Matrix Trust.
DESIRABLE
Familiar with the GDPR.
Familiar with current HR practices and legislation.
Educated to degree level, preferably in a related field.
Experience of working within a charity and with a Board of Trustees.
Experience of building maintenance.
Experience of working with young people.
Familiar with GSuite.
Familiar with BreatheHR.
Comfortable developing new processes, as required.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Description
Job Title: Senior Regional Finance & Operations Manager - based in Central Africa – International Applications strongly encouraged!
Reporting to: Great Lakes and Central Africa Regional Representative and Head of Finance - Africa
Preferable: 6 years experience in the Humanitarian field
Hours: 37.5 Hours per week
Principal Location: Bukavu with regular travel to other parts of the Country and Region
Background:
Street Child believes every child deserves to go to school and learn. Our projects focus on education, child protection, and livelihood support to address the social, economic, and structural issues underpinning today’s education crisis. We partner with local organizations and communities to deliver our locally rooted programs. We use evidence to drive learning and the refinement and scale-up of programs to create maximum impact for most children at the lowest cost. We pride ourselves on being willing to go to the world’s most challenging places where others won’t, including remote, hard-to-reach areas and fragile, disaster-affected states across sub-Saharan Africa and South Asia. Since 2008 we have helped over 250,000 children go to school and learn and supported over 25,000 families to set up businesses to afford the cost of educating their children.
Part 1: Role Purpose:
This role aims to offer financial and operations management support to Great Lakes and Central Africa Region programs, focusing majorly on Street Child Programmes in DRC. The role reports to both Great Lakes and Central Africa Regional Representative and Head of Finance in Africa.
The role holds a senior position within the Street Central Africa Region team and will oversee Street Child – financial and operational setup to support operationalizing all program/project implementation in full compliance with donors’ and SC operational standards. The role will also provide financial support to programs across Great Lakes and Central Africa and partner organizations to support the development and implementation of robust financial management and reporting systems and assess and strengthen the control environment, financial management, grant management, and reporting. It will be building the finance and grants management capacity of Street Child staff and partners. A vital part of this is facilitating communication between Programmes and Finance staff.
Part 2: Key Responsibilities:
Finance Management:
- Supervise the country's standard financial systems establishment and maintenance in line with STREET-CHILD Financial Policy and Procedures, donor and local legislation requirements to provide appropriate levels of security and controls over the organization's resources and operations across the country to ensure success, consistency, and compliance.
- Develop and update quarterly the country's Master Budget to ensure that all funding gaps are covered.
- Provide strong leadership to the Finance and Admin team in all offices, whether with direct line management or technical, ensuring competent and motivated staff are hired and retained.
- Provide financial advice to the budget holders and local partners, ensure adequate support is provided to the program, and ensure the alignment of resource allocations with organizational priorities at the budgeting and implementation stages.
- Ensure that monthly accounting closure is timely, accurate, and compliant with STREET-CHILD financial policies and procedures for all Street-Child field offices and perform the bank reconciliation as appropriate.
- Using the Street-Child accounting system, produce the Budget Vs.—actuals for internal use by the country team and budget holders on a monthly basis.
- Oversee all financial and logistical requests made by the technical team and ensure they are in line with the Street-Child guidelines (Advance request, travel request, leave request, Toil request).
- Lead on applying Street-Child anti-fraud and anti-corruption policy and ensure all DRC staff understand and adhere to it, including Zero tolerance.
- Ensure regular financial and operational checks are performed for each local partner involved in Street-Child project implementation.
- Elaborate, review, and update Finance Standard Operating Procedures for STREET-CHILD DRC and across the Central and Great Lakes region as required and relevant.
- Conduct spot checks on transactions be responsible for maintaining transparency and accountability within finance and administration.
- Build financial management capacity for local partners in the region.
Grant Management and Budget proposal:
- Collaborating with other managers during proposal development, lead on the costing in proposal writing.
- Produce grant financial reports for donors in their formats.
- With the Senior Programme Manager, co-lead monthly grants review meetings involving all active partners.
- Manage the budget review, cost extension, realignment, and alert on any potential risk.
- Ensure appropriate measures are taken to address audit findings and recommendations associated with all grants.
- Conduct grant management training for local partners and provide orientation on finance matters and tools to non-finance staff.
Operations Oversight:
- Lead all aspects of HR, administration, procurement and logistics in the region
- Adequately manage internal and external HR and admin risks, highlight & resolve relevant issues with national institutions with support from the country leadership team (Taxes, labour inspection).
- Maintain daily responsibility for local staff issues, i.e., contracts, payroll, job descriptions, salary scales, leave, and benefit in support of the HR and Admin Assistant.
- Facilitate frequent staff meetings, and update the staff on the new Street-Child guidelines, regulations, etc.
- Lead the outsourcing of some services such as staff medical insurance, legal issues and the adherence to national labour laws, taxation systems and rules, social security, and insurance rules, etc.
- Lead in running procurement, ensuring value for money and overseeing all contracts which are placed with suppliers
- Ensure that all necessary agreements, permits, and licenses for Street-Child operations in DRC are in place, and keep updated on national rules and regulations pertaining to Street-Child activities.
- Lead staff adherence to all processes and ensure strict and contextualized application across the DRC program.
- Ensure proper asset management by initiating tools and control systems, including tagging.
Part 3: Person Specification
Attributes Essential Desirable
Education / Qualifications:
- Educated to degree level or higher.
- Recognised Accountancy Qualification.
- Degree in International Business Administration, finance or related field; or attendance at specific relevant training courses.
Experience and Knowledge:
- 6 years post qualification experience.
- Experience of implementing internal controls and finance procedures.
- Experience of managing multi donor grants and good knowledge of donor compliance rules and requirements – in particular working with ECHO, BHA, EU, SIDA, NMFA, FCDO, USAID, UNICEF, ECW, WFP, etc.
- Knowledge of development issues and concepts.
Skills and Abilities:
- Extensive knowledge of finance & logistics policy within non-governmental organizations.
- Knowledge of computer applications and accounting software’s.
- Excellent relationship building skills, with an ability to skilfully navigate both national and international stakeholders.
- Knowledge of French, Swahili or other relevant local languages.
Other:
- Strong interpersonal, management and team work skills.
- Ability to influence change in teams not directly managed.
- A self-starter, capable of working independently and flexibly to a high level.
- Fluent English –written and spoken.
- Good communication and staff training / capacity building skills.
How to apply:
- To apply for this fantastic opportunity, please follow the link below.
- Female applications are strongly encouraged.
The client requests no contact from agencies or media sales.
We are seeking an experienced Events & Partnerships Manager, to play an integral role within a dynamic fundraising team. Responsible for developing our events portfolio, community fundraising as well as expanding and developing our corporate and donor opportunities. This is a great time to join our expanding fundraising team and build on your experience and skills.
Role Purpose
Responsible for developing and delivering our Events and Partnerships fundraising strategies, to secure appropriate funding to ensure the sustainable delivery of high-quality services by Home-Start Essex.
You will lead on developing and delivering our Home-Start events and in-aid of events plus expanding our community fundraising activities. As Events and Partnerships Manager you will also use your experience and skills to identify and lead approaches to potential corporate supporters and major donors. You will create high quality plans and deliver against financial targets, proactively supporting opportunities to source income to support children and families within Essex.
To be successful in this role you will be a self-starter with high levels of motivation, with the ability to work autonomously and as a member of a small team. You will have excellent organisational and relationship-building skills, with the ability to engage supporters, with a high standard of written and verbal communication.
KEY RESPONSIBILITIES
· Develop and lead on delivering the Events & Partnerships portfolio, to grow a strong our sustainable funding base through planned activities & clear KPIs.
· To achieve financial income targets whilst maximizing opportunities for growth and development across this income stream.
· To lead on events, community and corporate activities with support from the Fundraising & Marketing Administrator.
· To provide excellent stewardship to all our supporters, encouraging long-term support from donors, continuing to build on our reputation as a vital local charity.
· To work with the Communications & Marketing Manager to develop a fundraising marketing strategy to raise the profile or our fundraising activities, to encourage support and donations.
· To support the CEO in developing new major donor relationships.
· To research, plan approaches to corporate supporters for sponsorship or staff engagement. To develop and manage clear cultivation plans across key corporate contacts.
· To report on agreed KPIs and provide regular reports to the CEO and Finance & Business Development committee.
· Carry out regular horizon scanning, to develop and grow our events and partnerships opportunities, research major donor and corporate prospects.
· With support from the Grants & Commissioning Manager, produce compelling content for proposals for donors/ corporates plus stewardship materials, liaising closely with the senior management team and marketing team and adhering to brand guidelines and key messaging.
· Manage the Events and Partnerships fundraising programme via Beacon CRM, developing account management and stewardship activities and maintaining detailed records of all communications.
· Direct and support the Fundraising and Marketing Administrator to plan and deliver fundraising events and support community fundraising.
· In aid of events:
Ø To plan and oversee all events and proactively seek opportunities to develop our portfolio of events, keeping a keen eye on income contribution and ROI.
Ø To form strong relationships with external partners, to deliver events and grow and develop the portfolio.
· HSE events:
Ø To develop a bespoke in-person mass fundraising event with high participant numbers and value per head and ensuring the smooth and safe delivery of all events.
Ø Establish a wider team of volunteer fundraisers expanding into local communities and providing guidance and leadership on events.
Ø To work with the Communications and Marketing Manager to ensure that all events are well promoted and all marketing avenues have been explored, helping to formulate and monitor marketing planning and delivery to ensure targets are met.
Ø To work with the Fundraising & Marketing Administrator and Volunteer Development Officer to recruit and manage volunteers.
Ø To ensure events are thoroughly evaluated and recommendations implemented.
Reporting
· To provide regular activity, income and pipeline updates to the CEO and Finance & Business Development Committee.
· Maintain accurate records of income and restrictions.
· Ensure that progress against KPIs and pipeline is effectively monitored and reported, flagging concerns and developments in good time.
· Ensuring pipeline development by maintaining Beacon (CRM), recording all stewardship actions and communications.
Other duties
· To attend fundraising events.
· To work closely with other members of the fundraising department to provide data and leads to help them maximise income for the charity.
· To develop an in-depth knowledge of HSE and understanding of HSE’s work.
· To keep up to date with best practice in fundraising and comply with relevant legislation.
· To act as an ambassador for the fundraising department and the charity both internally and externally.
· To undertake any other assignments within the fundraising department and wider organisation as required.
· Manage resources for the Fundraising team and contribute to budgeting and preparation for financial audits/reviews.
· To develop and implement short, medium and long-term strategic business and funding plans for Home-Start Essex, as part of the senior management team, subject to Board approval.
People Management
· Provide line management to the Fundraising and Marketing Administrator, delegating appropriately and building a culture which attracts, retains and motivates staff.
· Undertake supervision, appraisals and performance management actions as necessary.
EQUAL OPPORTUNITIES
Home-Start Essex operates an Equality, Equity, Diversity and Inclusion Policy and expects staff to have a commitment to equal opportunity policies in relation to employment and service delivery. Staff should promote equality of opportunity in all areas of their work.
SAFEGUARDING
Safeguarding is at the heart of Home-Start Essex. All employees are expected to have a knowledge and understanding of safeguarding and child protection procedures and to comply with and have a commitment to best safeguarding practice at all times, immediately reporting any concerns regarding Safeguarding and Child Protection or the protection of Vulnerable Adults to the Designated Safeguarding Lead and/or Deputy Designated Safeguarding Lead.
This role is part of the Senior Management Team within Home-Start Essex.
Please email us for a recruitment pack or go to our website to download the recruitment pack, job description and person specification.
Please apply by sending in a Cover Letter and CV – referring to the job description and person specification in your application.
Relevant candidates will be required to complete further information as part of the recruitment process.
An enhanced DBS check will be required.
If you would like to arrange a confidential discussion about the vacancy, please contact us.
This post is subject to a successful 6-month probationary period.
Closing date for applications: Wednesday 10th April 2024
Interviews are scheduled for: 18th/19th April 2024
Home-Start Essex is committed to equality of opportunity and works to safer recruitment practices as an important part of safeguarding and protecting children and vulnerable adults.
Our Home-Start Essex Values
Supportive - We will support families to address the challenges of bringing up children themselves.
Non-judgmental - We do not judge families or measure them against others’ standards.
Approachable - We will be approachable and friendly at all times and develop good relationships with the families we support.
Professional - We will maintain the very highest professional standards.
Collaborative - We will work in partnership with any individual, group or agency who can help us achieve our goals.
Inclusive - We value and celebrate diversity and offer our services to all families, irrespective of their circumstances or backgrounds.
Family-led - We place children and families’ needs at the heart of our work.
Safe - The safety of the families and children we support, and the staff and volunteers we engage, is our highest priority.
Bringing up children can be hard work and all parents and carers will, from time to time, encounter problems which can often make the task even harder.
The client requests no contact from agencies or media sales.
Are you passionate about youth work and the impact it can make to the lives of young people aged 8-19 years old in South Bristol?Want to join a dynamic team during a really exciting phase for the charity as we build towards opening the 224 (short for 2-day, 2-morrow, 4-ever) Youth Zone (scheduled to open in autumn 2025)?
Working alongside young people, the national charity OnSide, great local partners from the voluntary/ charity sector and local education providers Youth Moves will bring this amazing inspirational space to life, and we’d love you to join us on this journey.
Leading our work in key areas including youth work with girls and young women in our core youth club sessions, targeted schools' groups and much more you’ll be joining us at a pivotal time with huge opportunities to develop your practice.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
About The Role(s)
We currenlty have two venue coordinator roles on offer - Working with the Estates team, the Venue Coordinator (The Station lead) will be responsible for the day-to-day operations of the Bridewell site with lead responsibility for The Station and the Venue Coordinator (The Courts lead) will be responsible for the day-to-day operations of the Bridewell site with lead responsibility for The Courts.
They will ensure that Creative Youth Network’s venues run efficiently, are accessible and welcoming and remain a destination of choice for young people. These roles will work alongside each other, and work in a way as to provide cover for each other.
The Courts - An enterprise centre to help young people set up their own creative businesses and develop their opportunities. A place where there are no barriers to their future, where the only things that count are their abilities and talents.
Thanks to the The National Lottery Heritage Fund and Bristol City Council we are developing detailed business and architectural plans to reimagine and redevelop this historic city landmark as a place that will complement Bristol’s renowned and growing creative industries sector.
The Station - is Bristol's Central Youth Hub. We are open to all young people and offer a place to relax, get advice and support, and explore your interests and talents. The Station is a supportive and creative environment where you can express yourself freely. And for any problem, no matter how big or small, we're here to help.
Some of the top youth organisations in the South West are here under the same roof, giving you a wide choice of services and things to do
About Us
Creative Youth Network is an award-winning charity with a mission to enable young people to reach their potential, no matter what their background or circumstances. Operating across Bristol and South Gloucestershire, we offer a range of services ranging from our 10 local youth clubs, to targeted support for young people with specific needs, work within schools (in particular for young people at risk of disengaging from education), and an exciting range of creative courses, programmes and activities, including early career support for young people embarking on careers in the creative sector. Our services are rated “Outstanding” by the National Youth Agency.
The Benefits
• 33 days annual leave (inc. bank holidays) per year pro rata
• Excellent family friendly policies
• A generous pension scheme
• A cycle to work scheme
• Paid breaks
• Fantastic development opportunities
• Employee Assistance Program
• Virtual GP consultation and medical advice service
Next Steps
Full Job Description(s) and an Application Form are available below. To apply please visit our website and select your preferred role from the list.
In accordance with our Safer Recruitment Policy, we are unable to accept CV's and ask that you complete the application form instead.
This role is subject to a satisfactory enhanced DBS check.
Creative Youth Network is committed to inclusivity, equality, and equity. We pride ourselves on giving opportunities to people of all walks of life and all class backgrounds. This includes people who identify as D/deaf, disabled or neurodivergent, LGBTQIA+, are early in their careers or come from groups who experience racial inequality.
The client requests no contact from agencies or media sales.
Background:
Street Child believes that every child deserves the chance to go to school and learn. Our projects focus on a combination of education, child protection and livelihood support to address the social, economic, and structural issues that underpin today’s education crisis. We partner with local organisations and communities to deliver our locally rooted programmes, using evidence to drive learning and the refinement and scale up of programmes to create maximum impact for the most children at the lowest cost. We pride ourselves on being willing to go to the world’s toughest places where others won’t, including remote, hard-to-reach areas and fragile, disaster-affected states across sub-Saharan Africa and South Asia. Street Child have helped over 148,000 children and families through education, child protection and food security programming. In 2022, 1 in 10 Community Based Classes in Afghanistan was run by Street Child, reaching over 60,000 Out of School children.
Part 1: Role Purpose:
The Head of Program position, reporting to the Country Director in Afghanistan, is responsible for leading a diverse programme portfolio across multiple provinces and partners in Afghanistan. The primary objectives of this role are to secure additional resources to support our work across the country and lead the design and implementation of Street Child’s programme in Afghanistan. Specifically, the postholder will lead the programmes team (including food security, child protection and education project managers and localisation advisor); lead our partnerships with a diverse range of stakeholders; drive our resource mobilization; ensure effective programme implementation; provide strategic technical expertise in Education programming; and provide capacity building to staff and partners as required. Additionally, the Senior Programme Manager will be responsible for external liaison with national and international partners, government officials, and donor community, deputising for the Country Director as required. Ideally, the Senior Programme Manager will have technical expertise in education programming and/or child protection.
Part 2: Key Responsibilities:
(40%) Programme Management and Coordination:
- Provide matrix management oversight for the successful delivery of projects; including technical input, activity planning and day-to-day liaison with the team and implementing partners to ensure quality implementation within timeframe and budget.
- Provide technical support in areas of own expertise (ideally education programming), including programme development, quality assurance, technical backstopping, and capacity strengthening and coaching for education team and partner staff.
- Lead on the delivery of consortia programmes that CIC are part of.
- Coordinate the identification of partner capacity development needs and the provision of targeted support.
- Ensure all donor, internal and external reporting requirements are met in a timely manner, and are in compliance with donor requirements of project/ program allocation.
- Ensure comprehensive and professional M&E practices are in place.
- Ensure project reviews and the financial health of all projects by supervising expenditures within each project monthly and ensuring that well-structured corrective action is initiated and tracked where required.
- Maintain regular links with the operational teams to facilitate the provision of logistic, administrative and security support to facilitate program implementation.
- Establish meaningful working relationships with projects stakeholders and represent CIC at Education Cluster, ACBAR, Ministry of Education, UN agencies, and other international organizations working in education sector.
(40%) Programme Development and Resource Mobilization:
- Provide context analysis on the humanitarian/development context in the country.
- In close coordination with the Regional Representative and Country Director, identify and analyse new funding opportunities in Afghanistan in which Street Child can add value to the humanitarian and development response.
- Develop, implement, and review sector strategies and support the Country Director in identifying strategic opportunities for strengthening Street Child’s work in the country.
- Articulate strategic approaches, partnerships, management/ staffing plans, M&E and budgets.
- Cultivate partnerships, establish links and closely coordinate with relevant government stakeholders, UN agencies, INGO’s, L/NNGO’s, clusters, donors for programme development, including opportunities for consortia.
- Lead the project proposal development (budget, log frame, theory of change etc.) within the framework of the country and global strategy, with support from the programme teams.
- Support Country Director in formalizing a country strategy that aligns with global/regional strategies, priorities and programmes.
(20%) Leadership and Staff Management:
- Managing programme staff including field staff and ensuring direct reports have clear and realistic performance-based management goals
- Ensure that Street Child programme teams comply to Street Child’s security and other relevant operational, financial, logistics, admin, HR, safeguarding, and code of conduct regulations.
- Ensure that any risk to Street Child programming, projects or staff is communicated as soon as possible to and understood by the Country Director.
- Deputise for the Country Director as required.
Generic Responsibilities:
- A strong commitment to Street Childs vision, mission and values.
- Adhere to all Street Child’s policies and procedures.
- Able to represent Street Child appropriately both internally and externally.
- Carry out all reasonable requests that are within the broad remit of the role.
Part 3: Professional and Behavioural Competencies:
Education Qualifications:
- Bachelor’s degree in field of international development, social science or related field.
- Master’s degree in international development, humanitarian studies or related field.
- Accreditation or certification in education or child protection.
Experience and Knowledge:
- At least 5 years of experience in the humanitarian/development sectors.
- Proven track record in successful development and implementation of programmes in Afghanistan or comparable contexts including successful management of teams in humanitarian contexts.
- Significant experience of management in humanitarian/development programming.
- Technical knowledge and proven experience in delivering education programming.
- Experience of developing successful proposals to institutional donors in education, child protection and/or livelihoods.
- Fluency in both oral and written English, with experience in report writing at a graduate or professional level and excellent drafting skills
- Comprehensive understanding of sectoral trends and targets.
- Experience of delivering inclusive education programmes including EIE.
- Experience/knowledge of child protection or gender programming is highly desirable.
- Experience in delivering integrated programming that supports outcomes for children and their needs is highly desirable.
- Experience of in-country aid architecture, coordination and cluster groups.
- Working knowledge of Dari/Pashto is desirable (not required if international).
Competencies:
- Proven ability to work in a cross-cultural environment and strong capacity to work in intercultural teams.
- Excellent team working and communication skills.
- Excellent interpersonal and public presentation skills.
- Reflective, responsive and respectful towards communities and colleagues.
- Ability to work independently and with initiative.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Systems Training and Support Officer
Location: Agile working
Contract: Permanent, subject to funding
Hours: 32 hours/4 days working per week
Starting salary: £27,445
Who we are
Safer London is a charity working with young Londoners and families who are affected by violence and exploitation. We believe that when a child or young person comes to us they are just that – a child or a young person: we don’t define them by the issue that has brought them to us. By working alongside young Londoners, their families and peers in the places where they spend their time, we can create a safe London not just for them but for everyone.
Who you are
Would you like to make a difference to the lives of Young Londoners?
Do you enjoy helping people get the best out of online systems, designing and delivering high quality training and resources?
Do you have the expertise to provide support to users of case recording systems?
If so, you might be just who we are looking for!
If you are committed and resilient, and believe you have what it takes to help us to improve the lives of young Londoners and their families please apply.
What the role involves
Key responsibilities
1. Ensuring that there are regular training opportunities for both new starters and those requiring refresher sessions or updates when new functions or forms are released.
2. Running system training drop-in sessions to assist with queries / hear feedback, and relaying information from these to the Information Governance and IT manager.
3. Working with the Learning and Development Coordinator to establish an evaluation method and implement this to enable us to assess the effectiveness of each training session and using this to improve future delivery.
4. Produce effective training materials and guidance documents, and develop and maintain a training area on our case recording system, including the creation of dummy forms and files for new users to access and use as a training sandbox.
5. Producing and maintaining a catalogue of training resources, ensuring links to practice-based guidance are established and maintained.
6. Performing case recording system changes to forms and lists as directed by the Information Governance and IT Manager
7. Support the Data Reporting and System Support Lead with regards to user administration and user support at times of absence and increased need
8. Supporting with training on additional systems directed by the Information Governance and IT Manager, including on the efficient use of SharePoint and Teams
9. Developing training courses for various systems, using our LMS (currently Rise)
10. Acting at all times in line with safeguarding legislation and guidance in addition to Safer London’s practice guidelines and wider pan-London processes and protocols.
11. Undertaking any other duties as required and commensurate with the level of this post.
Additional Information
Safer London is committed to safeguarding and promoting the welfare of children and young people, and we expect anyone who works and volunteers with us to share this commitment. As part of this commitment we will request a DBS (Disclosure & Barring Service) check, as well as references covering the last five years, for the successful candidates.
We value diversity and encourage and welcome applications from people of all backgrounds. We know that in order to make London a safer place for the young people that live here we need a diverse range of perspectives, experience, and knowledge.
What we offer
Safer London continually reviews its pay and we currently offer the following benefits package to all our employees:
• Agile working. This means you have will have the flexibility to work in different locations including from home, our office in Southwark and/or community locations (libraries/co-working spaces) when you are not delivering face to face work in the community.
• Flexible Working: our Flexible Working Policy allows requests to work flexibly from the start of your employment.
• A contributory Pension Scheme.
• Interest-free Season Ticket Loans.
• A Cycle to Work Scheme.
• A Mental Health Helpline.
• Death in Service Benefit.
• Opportunities to develop and progress your career, including an extensive programme of courses and acting up/additional responsibilities roles.
• An initial Annual Leave allowance of 28 days holiday, rising to 30 days after 3 years and 33 days after 5 years, plus bank holidays and other statutory holidays; part time employees receive a pro-rata entitlement.
Sound good? Here’s how to apply
To apply for this role, complete the online Webrecruit application form which can also be accessed via the Safer London website or for further information about this role and working for Safer London, please refer to the Job Pack. Please complete the online application form and submit it as soon as possible: Safer London runs a rolling recruitment process which means that applications are shortlisted and invited for interview within one week of receipt. As soon as a suitable candidate is found no further applications will be considered.
Please make sure you find the Job Description on the left-hand side of the Webrecruit page after you click ‘Apply Now’ or find it on Safer London’s Website.
As part of the online application, you will be required to confirm you have read our Privacy and Cookie Policy and Safeguarding and Child Protection Policy.
Should you need any adjustments to the recruitment process, at either application or interview, or experience any technical issues when trying to access and/or complete
the online application form, please find our contact information in the Job Pack.
We look forward to hearing from you.
Please note that we don’t accept CVs.
Safer London is not a sponsoring organisation for foreign nationals, and you must be able to show proof that you have permission to live and work in the UK in order to be considered for this role.
The client requests no contact from agencies or media sales.