Victoria, Greater London
£22,183 per year pro rata
Contract, Temporary, Fixed term until 30/06/2021 Contract, Full-time
Job description

Z2K is an anti-poverty charity which combines direct casework and representation for Londoners experiencing, or at risk of, poverty with national campaigning for social security and housing systems that work for all. We work collaboratively as a team of eighteen paid staff and a wide range of volunteers who work across all our projects and support services.


Z2K are delighted to advertise the role of Casework Assistant to join our Casework Team. The role is offered as part of a partnership project with South West London Law Centres, a legal advice charity with offices across Wandsworth, Merton and Croydon.



About You

We are looking for a committed and proactive individual with knowledge and experience of providing benefits casework that meets quality standards and achieves performance targets. You will have gained experience of benefits advice and casework through paid or other voluntary experience.  You will demonstrate excellent communication and interpersonal skills, have a commitment to working with communities who are highly disadvantaged and a passion for helping people to overcome homelessness and poverty.  You will have the ability to interview, advise, and work with service users empathetically, and have a willingness to try new tasks and support the wider team with policy work and online communication such as blogs and case studies. From time to time you may be asked to work outside of usual working hours.


This post is a fixed term contract ending 30th June 2021 working full time. We are currently working remotely in line with government guidance. If guidance changes the role will be based in Westminster.


All applications must include reference to the essential requirements outlined in the personal specification.


Interviews will include a written test to check key competencies as well as an interview with a panel.



Deadline for application:            1st February 2021 by midday

Interview date:                              10th February 2021



Unfortunately due to the volume of applications we receive, we will be unable to contact prospective applicants if they are not shortlisted for an interview. We will be contacting shortlisted applicants before the interview date. If you have not heard back by 14th February then please assume that your application has not been successful on this occasion.


As an organisation assessing applicants’ suitability for positions which are included in the Rehabilitation of Offenders Act 1974 (Exceptions) Order using criminal record checks processed through the Disclosure and Barring Service (DBS), The Zacchaeus 2000 Trust (Z2K) complies fully with the code of practice and undertakes to treat all applicants for positions fairly.



Funded by the National Lottery Community Fund

More about Z2K (Zacchaeus 2000 Trust)
Z2K (Zacchaeus 2000 Trust)

Z2K (Zacchaeus 2000 Trust) is an anti-poverty charity that combines direct help for people with national campaigning to fight for a welfare ben... Read more

Refreshed on: 26 January 2021
Closed date: 01 February 2021
Job ref: Casework Assistant
Tags: Advice, Information, Advocacy

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