Z2K is an anti-poverty, with a focus on a fairer social security system that works as a safety net. Our work combines campaigning and policy with casework and additional support services. We work collaboratively as a team of fifteen paid staff and a wide range of volunteers who work across all our projects and support services.
The Operations Officer is a new role that is designed to straddle our office and our programme functions, enabling all our day-to-day work to run smoothly. This includes managing our Salesforce CRM system so we can record and monitor our outcomes and communicate our successes; working with external contractors to maintain our ICT infrastructure including our broadband, VOIP and cloud hosted systems; contribution to the maintenance and improvement of our digital presence. The role also includes supporting the Office Manager in the day to day running of the organisation.
We are looking for a well organised individual with good attention to detail and the ability to juggle a variety of tasks at the same time. You will need to be a self-starter who is willing to help us to develop this brand new role. You will have a strong understanding of ICT, digital and database functions as part of the core infrastructure of an effective organisation. In addition to your aptitude for ICT and databases, and making operational systems more effective, you will also have an interest in our work and our commitment to challenging injustices in the housing and the benefits system.
We are a friendly and supportive team who work collegiately across all our projects and office duties. We will encourage you to identify issues and processes that could be improved, and we will work with you to enable you to succeed in finding the right solutions. We will support you to meet your training needs and your willingness to learn.
This role is full time but some flexible working and/or part time will be considered.
The client requests no contact from agencies or media sales.