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Surrey and Borders Partnership NHS Foundation Trust (SABP) have contracted Surrey Coalition of Disabled People and LF Solutions to provide independent administration and support to FoCUS, their Forum of Carers and people who Use Services.
HOURS: 18 hours per week, worked flexibly, mostly Monday to Friday. To include at least one evening per month
TERM: Permanent
SALARY: £12,000 - 13,000 per annum (full time equivalent to £24,000 - 26,000 per annum depending on experience and qualifications)
LOCATION: Home based or office based with regular travel within Surrey and NE Hants
REPORTING TO: Mental Health Lead
ACCOUNTABLE TO: Surrey Coalition Board of Directors
CLOSING DATE: 22nd June 2026 at 10:00am
Surrey Coalition of Disabled People
Our vision is a world where difference is valued, and diversity is celebrated. A world where everyone has the same rights, freedoms, choices, and opportunities.
Surrey Coalition of Disabled People is an innovative organisation that is led by disabled people working together to achieve our vision.
Purpose of the Role
Surrey and Borders Partnership NHS Foundation Trust (SABP) have contracted Surrey Coalition of Disabled People and LF Solutions to provide independent administration and support to FoCUS, their Forum of Carers and people who Use Services.
FoCUS enables people to have their say and influence the mental health services they receive within Surrey and Northeast Hampshire.
FoCUS was set up by SABP to:
· Place people at the heart of the delivery and design of mental health services
· Set standards for how they involve people
· Measure how well they involve people
· Measure how well they deliver services
This role is intended to facilitate and coordinate involvement in FoCUS by promoting the network and encouraging people who use the Trust’s services and carers to join and participate in user involvement activities, and raise themes heard from member experiences to the Trust for discussion.
Main Responsibilities
Promotion of FoCUS
· Encourage and enable people with experience of mental health services and carers to join FoCUS and to influence SABP’s services.
· Increase awareness of the benefits of user involvement and representation in building people’s confidence, sense of worth and self-esteem and in helping people to achieve greater social inclusion.
· Promote FoCUS to people who use SABP’s services and carers, across Surrey and Northeast Hampshire. Using a variety of communication and engagement methods including attending relevant outreach and community events with an exhibition stand or promotional materials.
· Increase the number of service users and carers joining as FoCUS members.
· Develop and maintain personal contacts within SABP’s services in Surrey and Northeast Hampshire to promote FoCUS to their clients, and encourage key staff to attend Community Group meetings.
· Liaise with other services including Community Mental Health Recovery Services, Integrated Neighbourhood Teams and other public services and voluntary sector providers to promote FoCUS and encourage them to promote FoCUS membership to their clients.
Management of the Network
· Contact new FoCUS members to ensure their support and access needs are met and to encourage them to attend their local Community Group meetings.
· Work with LF Solutions to maintain and manage network enquiries, new members, meeting planning and delivery of the activities of the forum.
· Act as main contact for service users, carers and professionals for the FoCUS network. Manage inbox and all enquiries.
· Chair the meetings of the forum to ensure the smooth running of meetings and enable everyone to contribute in a welcoming and supportive atmosphere.
· Encourage members to attend FoCUS meetings and drop in’s to share recent service experiences.
· Produce a quarterly mental health Newsletter to promote outcomes achieved, manage the social media accounts for FoCUS.
Reporting
· Maintain accurate records. Keeping confidential member information up to date, undertaking data cleanses, recording meeting attendance and topics of discussion. Track activity and outcomes data for reporting purposes.
· Provide a quarterly report on activities and membership to SABP.
Development of volunteer FoCUS Representatives
· Encourage FoCUS members to put themselves forward to become a volunteer FoCUS Representative, explaining the nature and commitment of the role.
· Work with FoCUS Representatives on plans for engagement in their Areas and to agree their individual level of involvement in promoting FoCUS. Help them prepare their respective contributions to their Community Group meetings.
· Organise and attend a quarterly meeting of the FoCUS Representatives to prepare contributions to FoCUS Committee meetings, and provide support as required.
· Identify any training needs of FoCUS members and Representatives, to empower them to fulfil their potential and build personal skills and confidence to have their say.
General Duties
· Encourage existing and new FoCUS members to also join Surrey Coalition of Disabled People and the Independent Mental Health Network, offering opportunities for involvement in other issues affecting their lives.
· At all times, to work within Surrey Coalition’s policies. Including equal opportunities and health and safety, safeguarding, confidentiality and data protection.
· To work as a member of the team promoting FoCUS, including FoCUS Representatives and staff of Surrey Coalition and LF Solutions.
· Work flexibly to meet the responsibilities of the role and be responsive to any feedback.
· Carry out any other tasks within the scope of the role, as required by the Chief Executive and Mental Health Lead.
Person specification
It is essential that you have:
· Understanding of the value of user involvement and representation
· Understanding of mental health conditions and services
· Experience of working with groups and/or volunteers in community-based settings
· Excellent communication skills with the ability to communicate effectively in a range of formats and with a variety of audiences
· Good interpersonal skills to work with others to achieve objectives
· Self-motivated and able to work independently
· Advanced organisation and coordination skills with the ability to prioritise and plan your own workload
· Have a methodical approach to information gathering, recording and reporting
· A high degree of self-motivation and able to work on own initiative
· Confident phone call manner
· The ability to work safely from home and willingness to do so, or the ability to work from our office in Burpham
· Good level of computer literacy including all Microsoft packages with experience of using a range of databases, and video conferencing software
· The ability to travel around the county including occasional travel to the main office base in Burpham
It is desirable that you have:
· Personal experience of receiving mental health services or caring for someone who has
· Experience of chairing or facilitating meetings or groups
· Knowledge and/or experience of working with people who have used mental health services and/or carers
· Knowledge and experience of user and carer involvement in Surrey and North East Hampshire
· A good understanding of the Health, Social Care and Voluntary, Community and Faith Sector (VCFS)
· A understanding of GDPR and adult safeguarding principles
· Live within Surrey or North East Hampshire
This role requires the successful applicant to be subject to an Enhanced Disclosure and Barring Check (we will organise and pay for this for you if you are successful).
As part of a remote working and flexible team we will support you to find the ways of working that suit you best.
What we offer you:
· Flexible working hours
· Induction training and support
· On-going training and development and the opportunity to complete accredited training
· 27 days annual leave per annum (excluding bank holidays), raising to 28 days after 2 years of service
· Access to our Employee Assistance Programme
· Company Pension Plan
· Equipment (laptop and mobile phone)
· Pre-agreed expenses
· A great team and the opportunity to really make a difference!
To apply
Fill in the application form available on our website by 10am on 22nd June 2026. CVs won't be accepted.
If you think you might be interested in this role and would like to have an informal chat about it, please do get in touch! You can contact Immy Markwick by calling our office.
We are run and managed by Disabled people for Disabled people. Our aim is to campaign and promote the rights of Disabled people to live independently
The client requests no contact from agencies or media sales.
Support Coordinator
We’re looking for an innovative, passionate and professional individual with excellent communication and organisational skills to join our Life After Stroke Service based across Cornwall.
This is an exciting opportunity to work with stroke survivors and their families to support them following a stroke.
Position: S11376 Stroke Association Support Coordinator
Location: Home-based, Mid Cornwall and West Cornwall. However, Frequent travel will be required as part of this role (to include team meetings or other work-related meetings)
Hours: Part-time, 24 hours per week x 2 posts available (one is a maternity cover contract)
Salary: Circa £19,400 per annum (FTE circa £28,300 per annum)
Contract: This is a fixed-term contract until 31 March 2027. Our services are contracted; we currently have funding for these contracts until 31st March 2027
Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.
Closing Date: 14 June 2026
Interview Date: 17 June 2026. Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.
The Role
The service aims to identify and provide key worker support to meet the needs of stroke survivors and carers across the stroke pathway. Providing a range of innovative support solutions, supporting them to meet their desired outcomes.
The Stroke Association Support Coordinator will:
About You
You will have experience in:
This role requires extensive travel across Cornwall to visit people at home and in community settings. Candidates must be able to demonstrate how they can meet this requirement of the role.
To fulfil the role, you must be a resident of the UK and have the right to work in the UK.
Applications
Please submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.
If you are applying under the Disability Confident scheme, please indicate this in your supporting statement, and in the main body of your email when applying for the role.
You will be able to view the role profile when you apply.
Stroke Association
Finding strength through support
The Stroke Association is the only charity in the UK providing lifelong support for all stroke survivors and their families. We provide tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke.
We’re here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.
It’s only thanks to the generosity of our supporters and donors that we can provide vital support.
Stroke Association is driven by our ambition to improve the lives of everyone affected by stroke. This means we’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by Our approach to solving inequity in stroke, we are prioritising listening to, and learning from, lived experience across our charity.
We are working to improve the representation of this lived experience at all levels within the Stroke Association and we are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how we work.
We are a Disability Confident employer, and we are making great progress focusing on flexible working, reasonable adjustments and access to work. Our charity has a variety of staff network groups and we're committed to continuously improving our diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.
You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service.
Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.
Support Coordinator
We are looking for an innovative, passionate, and professional individual with excellent interpersonal and organisational skills to join our Stroke Recovery Service based in Crewe.
This is an exciting opportunity to work with stroke survivors and their families to support them following a stroke.
Position: 000009 Stroke Association Support Coordinator
Location: Home-based – Crewe, Cheshire. However, extensive travel will be required as part of this role (may include team meetings or other work-related meetings)
Hours: Part-time, 21 hours per week
Salary: Circa £17,000 per annum (FTE circa £28,300 per annum)
Contract: Our services are contracted, we currently have funding for this contract until 31 March 2027
Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.
Closing Date: Sunday 5 July 2026
Interview Date: 2 stage interview process – Thursday 9 July & Thursday 16 July 2026. Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.
The Role
Reporting to the Service Delivery Coach, you will have the ability to support stroke survivors to identify their goals. Using strong assessment skills and a person-centred approach enabling them to maximise their recovery and improve communication.
Key responsibilities will include:
· Supporting new stroke survivors and their carers from hospital discharge into the community.
· Provide personalised information, advice and support.
· Supporting stroke survivors to make informed lifestyle changes which will help them to prevent further strokes.
· Work collaboratively with NHS colleagues and other areas of the community to make a difference in the lives of people affected by stroke.
About You
You will have experience in:
· Experience/background in a caring profession, ideally supporting people with disabilities
· Excellent IT skills and an ability to maintain accurate records.
· An affinity with the values of the Stroke Association.
· A flexible approach and an ability to effectively manage a caseload.
This role requires extensive travel across a large geographical locality to visit people at home and in community settings. Candidates must be able to demonstrate how they can meet this requirement of the role
To fulfil the role, you must be a resident of the UK and have the right to work in the UK.
Applications
Please submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.
If you are applying under the Disability Confident scheme, please indicate this in your supporting statement, and in the main body of your email when applying for the role.
You will be able to view the role profile when you apply.
Stroke Association
Finding strength through support
The Stroke Association is the only charity in the UK providing lifelong support for all stroke survivors and their families. We provide tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke.
We’re here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.
It’s only thanks to the generosity of our supporters and donors that we can provide vital support.
Stroke Association is driven by our ambition to improve the lives of everyone affected by stroke. This means we’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by Our approach to solving inequity in stroke, we are prioritising listening to, and learning from, lived experience across our charity.
We are working to improve the representation of this lived experience at all levels within the Stroke Association and we are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how we work.
We are a Disability Confident employer, and we are making great progress focusing on flexible working, reasonable adjustments and access to work. Our charity has a variety of staff network groups and we're committed to continuously improving our diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.
You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service.
Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Support Coordinator
We are looking for an innovative, passionate, and professional individual with excellent interpersonal and organisational skills to join our Stroke Recovery Service based in Bedford.
This is an exciting opportunity to work with stroke survivors and their families to support them following stroke.
Position: S11373 Stroke Association Support Coordinator
Location: Home base, Bedfordshire, however frequent travel will be required as part of this role (to include community visits, team meetings, and other work-related meetings).
Hours: Part-time, 28 hours per week
Salary: £22,600 per annum (FTE circa £28,300 per annum)
Contract: Services are contracted and there is currently funding for this contract until 31 March 2027
Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.
Closing Date: 21 June 2026
Interview Date: 1 July 2026. Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.
The Role
Reporting to the Service Delivery Coach in the East of England, you will have the ability to support stroke survivors to identify their goals. Using strong assessment skills and a person-centred approach enabling them to maximise their recovery and improve communication.
Key responsibilities will include:
· Supporting newly diagnosed stroke survivors and their carers from hospital discharge into the community.
· Supporting a diverse caseload including anyone experiencing communication or cognitive difficulties
· Providing support via a combination of face-to-face visits, telephone calls, emails or letters, and digital methods (such as video calls).
· Using a person-centred and person first approach to provide specific, tailored information, advice, and support to stroke survivors and stroke carers.
· Empowering stroke survivors to make informed lifestyle changes which will help them to live life well after stroke.
· Working with other health and social care professionals across the stroke pathway to ensure high quality support.
About You
You will have experience in:
· Working with people within a caring profession or other caring capacity.
· Maintaining accurate records using IT skills and database systems.
· Effective caseload management and using a flexible working approach.
· Using excellent interpersonal skills to work with a diverse range of people.
This role requires extensive travel across the local service area to visit people at home and in community settings and also travel further afield for team and Locality meetings. Candidates must be able to demonstrate how they can meet this requirement of the role.
To fulfil the role, you must be a resident of the UK and have the right to work in the UK.
Applications
Please submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience. If you are applying under the Disability Confident scheme, please indicate this in your supporting statement, and in the main body of your email when applying for the role.
You will be able to view the role profile when you apply.
Stroke Association
Finding strength through support
The Stroke Association is the only charity in the UK providing lifelong support for all stroke survivors and their families. We provide tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke.
We’re here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.
It’s only thanks to the generosity of our supporters and donors that we can provide vital support.
Stroke Association is driven by our ambition to improve the lives of everyone affected by stroke. This means we’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by Our approach to solving inequity in stroke, we are prioritising listening to, and learning from, lived experience across our charity.
We are working to improve the representation of this lived experience at all levels within the Stroke Association and we are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how we work.
We are a Disability Confident employer, and we are making great progress focusing on flexible working, reasonable adjustments and access to work. Our charity has a variety of staff network groups and we're committed to continuously improving our diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.
You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service.
Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
FTWW is looking for a Communications Coordinator! The successful candidate will develop and grow the organisation’s online platform, including sharing information, resources and signposting within FTWW’s pan-Wales virtual peer support community and beyond.
The role is full-time (0.8 FTE considered for the right candidate), home-based within Wales, with occasional travel to events and meetings, so a driving licence and access to a car would be an advantage. We work flexibly, but core working hours are between 10am-4pm, and the successful candidate will be expected to work some evening and weekends, as required.
We are a small but mighty charity where no two days are the same. You may be involved in promoting a focus group to our members one day and meeting with a journalist the next. We currently have over 100 registered volunteers and over 2000 members of our online community, and you will work closely with our Volunteer & Community Coordinator to ensure that our members are at the heart of what we do.
The ability to speak Welsh, or a willingness to learn, is desirable.
Successful applicants will need to complete a basic DBS check and provide references before any offer of employment is made.
As a Disabled People’s Organisation, we recognise that AI can be a helpful tool for structuring written applications. We ask that, if you choose to use AI, your application remains an accurate and authentic reflection of your own experiences, skills, perspectives, and voice.
For more information, including accessible formats, please see the attached document.
Interviews will be held via Microsoft Teams, in the week commencing 6th July.
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Mae FTWW yn chwilio am Gydlynydd Cyfathrebu! Bydd yr ymgeisydd llwyddiannus yn datblygu ac yn tyfu platfform ar-lein y sefydliad, gan gynnwys rhannu gwybodaeth, adnoddau, a chyfeirio, o fewn cymuned rithwir FTWW sy’n darparu cefnogaeth gan gymheiriaid i bobl ym mhob cwr o Gymru a thu hwnt.
Mae hon yn swydd amser llawn (ystyrir 0.8 FTE ar gyfer yr ymgeisydd iawn), wedi’i lleoli gartref yng Nghymru, â theithio achlysurol i ddigwyddiadau a chyfarfodydd, felly byddai trwydded yrru a mynediad at gar yn fanteisiol. Rydym yn gweithio’n hyblyg, ond yr oriau gwaith craidd yw rhwng 10am a 4pm, a disgwylir i’r ymgeisydd llwyddiannus weithio ambell gyda’r nos a phenwythnos, yn ôl y galw.
Rydym yn elusen fach ond pwerus lle mae pob diwrnod yn wahanol. Gallech fod yn ymwneud â hyrwyddo grŵp ffocws i’n haelodau un diwrnod ac yn cyfarfod newyddiadurwr y diwrnod canlynol. Ar hyn o bryd mae gennym dros 100 o wirfoddolwyr cofrestredig ac mae gan ein cymuned ar-lein dros 2000 o aelodau. Byddwch yn gweithio mewn cysylltiad agos â’n Cydlynydd Gwirfoddolwyr a Chymunedau er mwyn sicrhau bod ein haelodau wrth graidd yr hyn rydym yn ei wneud.
Mae’r gallu i siarad Cymraeg, neu barodrwydd i ddysgu, yn ddymunol.
Bydd angen i’r ymgeisydd llwyddiannus gwblhau gwiriad DBS sylfaenol a darparu geirdaon cyn y byddwn yn cynnig swydd iddo.
Fel Sefydliad Pobl Anabl, rydym yn cydnabod y gall deallusrwydd artiffisial (AI) fod yn ddefnyddiol er mwyn strwythuro ceisiadau ysgrifenedig. Os ydych yn dewis defnyddio AI, gofynnwn i chi sicrhau bod eich cais yn parhau’n adlewyrchiad cywir a dilys o’ch profiadau, sgiliau, persbectifau a’ch llais chi eich hun.
I gael rhagor o wybodaeth, gan gynnwys fformatau hygyrch, gweler y ddogfen ynghlwm.
Cynhelir cyfweliadau drwy Microsoft Teams, yn ystod yr wythnos yn dechrau ar 6 Gorffennaf.
To apply, please answer the questions listed, submit a CV of no more than two pages, and a cover letter of no more than 1000 words, explaining how you meet each aspect of the person specification for the role, with examples, as well as how you would approach delivering accessible, impactful communications that amplify the voices of women and disabled people.
Er mwyn gwneud cais, atebwch y cwestiynau isod, cyflwynwch CV sy’n ddim mwy na dwy dudalen, a llythyr eglurhaol o ddim mwy na 1000 o eiriau, yn egluro sut rydych yn bodloni pob agwedd ar fanyleb y person ar gyfer y rôl, gydag enghreifftiau, yn ogystal â sut y byddech yn mynd ati i ddarparu deunydd cyfathrebu hygyrch ac effeithiol sy’n rhoi sylw i leisiau menywod a phobl anabl.
Our mission is to eliminate health inequalities in Wales for women, girls and people registered female at birth.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Purpose
The Coordinator role provides high-quality operational, administrative and coordination support across central services ensuring process efficiency, excellent stakeholder engagement, accurate data management and seamless delivery of organisational activity.
Key Responsibilities
1. Operational & Administrative Support
· Act as first point of contact for enquiries via phone, email, or digital platforms, providing accurate information and escalating where required.
· Manage shared inboxes and enquiry channels, ensuring timely, high-quality responses.
· Maintain accurate records in central relationship management (CRM) systems and specialist databases (e.g., qualifications, membership, orders).
· Support cyclical operational activities such as membership renewals, insurance processes, annual returns and coach qualification tracking.
· Support with provision of data for analysis and insight
· Administer internal systems including intranet content, document repositories and online resources.
· Support fulfilment or group orders in a timely manner, liaising with suppliers to maintain stock levels and ensuring high quality of customer care and support.
· Assist with planning and delivery of national events, training days, workshops and webinars, including coordination of attendees, materials and general logistics..
2. Project & Process Coordination
· Provide end-to-end project support to central teams, including scheduling, documentation, tracking and reporting.
· Assist in implementation and evaluation of processes, governance requirements, compliance tasks and ongoing operational improvements.
· Support onboarding processes (e.g., new groups and centres, coaches, volunteers) and support closures or transitions where relevant.
3. Stakeholder & Customer Service
· Deliver clear, professional guidance to groups, coaches, volunteers and the public on operational matters including governance, health & safety, training and policies.
· Identify themes in enquiries and provide feedback to enhance organisational guidance, processes and communication.
4. General
· Undertake such other duties as the line manager shall from time to time determine
· Demonstrate the values and cultural aspirations of RDA in all work.
· Ensure due consideration is always given to our charitable aims and objectives and that this is demonstrated in all activities.
Person Specification
Essential
· Strong administrative and organisational skills with experience managing multiple priorities
· Excellent customer service and communication skills, including via phone, email and digital channels
· High attention to detail and accuracy, particularly in data handling
· Proven ability to deliver against deadlines and service standards
· High computer literacy, including MS Office 365 and CRM/databases
· Ability to use initiative, problem-solve and identify opportunities to improve processes
· Comfortable working in a busy, multi-functional team
· Empathy with RDA’s values, aims and approach
Desirable
· Experience supporting governance, compliance or operational procedures
· Experience with Salesforce, WordPress or other CRM/content systems
· Experience managing stock, orders, or supplier relationships
· Familiarity with training/qualification pathways or membership administration
· Experience working with volunteers or in a volunteer-led environment
· Understanding of disability, equestrian context or charity operations
At RDA, we harness the power of horses to enrich lives, supporting disabled people through innovative programmes that promote health


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Purpose of job
To lead and develop BucksVision’s approach to volunteer involvement across Buckinghamshire and Milton Keynes, ensuring volunteers are recruited, trained, supported and retained to help deliver high-quality services for people with sight loss.
The Volunteer Manager provides guidance and support to staff, volunteers and local groups, helping BucksVision maintain a safe, confident and sustainable volunteer base.
Impact
BucksVision relies on over 280 volunteers to support people with sight loss across Buckinghamshire and Milton Keynes. Volunteers are central to the charity’s ability to maintain existing services, respond to local need and develop new opportunities.
The Volunteer Manager plays a key role in ensuring BucksVision has a safe, effective and sustainable volunteer base. This includes improving recruitment, supporting retention, strengthening volunteer practice and helping staff and volunteer leaders to manage volunteer involvement confidently and consistently.
Decision making responsibility
The Volunteer Manager is the organisational lead for volunteer involvement and is expected to make day-to-day decisions relating to volunteer recruitment, onboarding, training, support, retention and safe practice.
The postholder will use professional judgement to resolve volunteer-related issues, advise colleagues, identify risks and escalate safeguarding, performance or conduct concerns where appropriate.
Main accountabilities
To work in partnership with the Chief Executive and Operations Manager to lead and develop volunteer involvement across BucksVision, ensuring recruitment, onboarding, training, support, retention are delivered in line with BucksVision’s strategic outcomes.
This includes:
The client requests no contact from agencies or media sales.
Challenge Events Coordinator
Contract: Permanent
Hours: Full-time, 35 hours per week, Monday – Friday.
Location: SIA House, Milton Keynes. We offer hybrid working with the expectation of three days per week in the office.
Salary: £36,090 per annum
Thank you for your interest in joining our special charity!
About Us
The Spinal Injuries Association is committed to a singular vision: a fulfilled life for everyone affected by spinal cord injury.
Everyone has a right to live a fulfilled life and that means the life they choose, a life that has the same opportunities as everyone else. We are the expert guiding voice for life after spinal cord injury.
About the Role
The core purpose of the challenge events coordinator role is to plan and deliver a portfolio of established challenge events to generate income, engage our supporters and raise awareness of SIA’s wider work. Working closely with the philanthropy and events manager, this role will help to grow, diversify, and sustain fundraising income as part of the wider business development team, feeding into the 2030 strategy.
SIA’s vision is a fulfilled life for everyone affected by spinal cord injury with the aim to double the number of members accessing our network of services – this role connects companies and individuals with our work providing a platform to engage the public with our cause. The plays a key part in developing innovative, cost-effective, fundraising opportunities that will appeal to supporters, ensuring they are financially, actively, and emotionally engaged with SIA.
SIA delivers an array of challenge events including the London Marathon, accessible adventure challenge, overseas bike ride and superhero triathlon alongside support for individuals who choose to support SIA through their own sponsored challenge. We continually review and update our portfolio of events to ensure we offer a range of appealing, inclusive and innovative events. The challenge events coordinator will play a vital part in developing and shaping our future events with the guidance of the philanthropy and events manager.
As challenge events coordinator, you will work with individual and corporate supporters as an ambassador for the cause securing support for the events you deliver. Relationship management is a key part of the role specifically,
Benefits:
Closing date: 15 June 2026, 9am
Interview date: Tuesday 23 June 2026 at SIA House, Milton Keynes
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
At SIA, we value diversity. We are committed to providing an inclusive and supportive environment as we believe diversity fosters a more innovative, creative, and caring culture.
We are striving to create a culture that fully represents all the communities we serve. We are an equal opportunity employer, and all applicants will be considered for employment regardless of race, age, ethnicity, religion, sexual orientation, gender, gender identity, family or parental status, or disability status.
No agencies please.
To support the development and delivery of inclusive programmes and supported employment opportunities for learning disabled people, ensuring participants receive appropriate supportwhile helping to build sustainable opportunities through partnerships and funding.
Main duties and responsibilities
Programme and participant support
Act as a key contact for learning disabled employees, volunteers and programme participants.
Support individuals to engage confidently in activities, work placements and employment opportunities and seek progression routes for all learning-disabled employees.
Help identify support needs and practical adjustments to enable participation in clubs and employment programmes.
Liaise with staff, families, carers and external support organisations where appropriate.
Ensure programmes remain accessible and inclusive.
Programme coordination
Coordinate and oversee learning disability-focused activities: Tuesday evening adult social club; Friday evening youth sport club; hospitality and front of house employment programme.
Support scheduling, attendance monitoring and participant communication.
Gather feedback, outcomes and participant stories.
Help develop new opportunities and pathways for participation, skills and employment.
Work with staff across the organisation to embed inclusive practice.
Funding and development
Research grants, trusts and funding opportunities related to disability inclusion, supported employment and community programmes.
Support preparation of funding applications and contribute information, participant case studies and impact evidence.
Build relationships with local organisations, partners and funders.
Help identify opportunities to grow and sustain the role and associated programmes.
Maintain records of participation and outcomes.
Collect evidence demonstrating impact and learning.
Contribute to reports for funders and stakeholders.
Person specification
Essential
Experience working alongside learning disabled people in community, arts, employment or education settings.
Strong relationship-building and communication skills.
Understanding of inclusive practice and reasonable adjustments.
Ability to work independently and identify opportunities.
Good organisational skills with an ability to keep accurate records
Good IT skills, including Microsoft Word, Excel, Outlook, Powerpoint and the internet
Desirable
Support Work qualification or equivalent is preferred but not mandatory
Experience with fundraising, partnerships or bid writing desirable
An understanding of pan disability and employment
Local to SEACC
Please submit a short cover letter detailing how your experience meets the person specification.
Please give specific examples from your own experience and avoid generic statements.
The client requests no contact from agencies or media sales.