Jobs for the Social Welfare sector in Kensington and chelsea

We're hiring: Senior Campaigns and Digital Engagement Officer

• Salary: £34,000 - £37,000 FTE (depending on experience)

• Hours: Full-time (37.5 hours per week) or part-time, with flexibility for an exceptional candidate

• Contract: 12 months fixed-term (with a view to extend subject to funding)

• Location: London hybrid (with remote-only options for an exceptional candidate)

• Closing Date: Sunday, 5th July

The Work Rights Centre is a progressive, rapidly growing charity dedicated to helping migrants and disadvantaged Britons access employment justice and improve their social mobility. We combine life-changing frontline legal advice with systems change work, and today we are launching a new chapter.

About the role

We are looking for a Senior Campaigns and Digital Engagement Officer to bridge the gap between our work and the general public. You will be the engine that converts our legal wins and policy change ambitions into a public movement, mobilising our supporters to show up, speak up, and financially support our mission.

Key responsibilities include:

• Campaign development: Lead the creation of digital journeys that take supporters from casual followers to active participants (signing petitions, emailing MPs, and donating).

• Supporter engagement: Manage and segment our newsletter community, create high-performing content, and launch our first regular monthly giving programme.

• Digital optimisation: Use data (Mailchimp, Google Analytics) to track ROI, optimize website "Action" pages, and ensure a frictionless, mobile-first donation experience.

• Strategic growth: Contribute to the wider development of the charity, including our business planning and stakeholder relationships.

This role is fixed-term because this is the first time we are developing this work, with support from a restricted, time-limited grant. If by the end of the first year it is clear that the role brings significant value to the charity, we will be looking to secure alternative funding and extend the contract.

What we're looking for 

This is an ideal opportunity for a marketing or communications professional who is creative, strategic, and confident in their ability to grow communities. We are looking for someone with:

• Experience: At least 3 years in marketing or campaigning, with a proven track record of driving digital actions, building communities, or hit fundraising targets.

• Tech savvy: Confidence mapping user journeys, segmenting audiences, and using data to iterate digital strategy.

• Communication: Exceptional copywriting skills with the ability to translate complex policy or legal concepts into compelling, human stories.

• Mindset: A fundraising growth mindset, a proactive attitude, and a deep commitment to migrant rights and economic justice.

• Desirable: Lived or learned experience of the issues facing vulnerable migrants, or knowledge of a language other than English.

Even if you don’t tick every single box, if you share our values and trust your ability to make a positive contribution, we highly encourage you to apply.

Why join us?

• Generous leave: 32 days annual leave (28 days + Birthday Off + 3 days Christmas closure).

• Great benefits: 5% employer pension contribution, 20 weeks enhanced parental pay, and enhanced sick pay (up to 28 days).

• Growth & learning: A dedicated professional training budget to help you upskill.

About the role

The Community Link Worker will play a key role in supporting individuals who are economically inactive due to musculoskeletal issues and/or mental health needs, and with a desire to return to or get into work. The postholder will build strong relationships with local services, employment teams, health professionals and community organisations to enable clients to reintegrate into the workforce and improve their overall wellbeing.

This role requires flexibility to work across multiple community settings, including GP practices and outreach locations as part of a multidisciplinary team. As well as having a base at the Merton Connected office in Vestry Hall and potential opportunity to work from home.

This project will be delivered by Merton Connected in collaboration with South London Partnership

 What We Offer

• The opportunity to be part of an innovative, growing service that will be celebrating its 10th year of transforming lives in the Merton area.
• The chance to work with an inspiring, supportive team and a variety of partners across statutory, voluntary, and community sectors.
• Ongoing professional development and training
• A collaborative, multi-disciplinary environment, where your contributions will directly influence the health and well-being of the local community.

KEY RESPONSIBILITIES

 Client Support & Case Management

• Engage with individuals who are unemployed and living with musculoskeletal and/or mental health conditions, working within the community to connect them with services that support their holistic needs.
• Provide one-to-one guidance and motivational support to build confidence and readiness for training, volunteering or work.
• Support clients to identify personal goals and ability to manage their health and wellbeing.
• Support clients in accessing opportunities including volunteering, work experience, skills training and ultimately sustainable employment.
• Maintain accurate and up-to-date records of patient interactions and service activity, contributing to ongoing monitoring, evaluation and reporting, in line with data protection and safeguarding guidelines.

 Community & Partnership Engagement

• Promote awareness among health professionals of employment as a health outcome and encourage employment-related conversations as part of routine patient care.
• Work collaboratively with multidisciplinary teams, community groups and local partner organisations to develop strong referral pathways and a co-ordinated and seamless patient journey
• Promote the value of social prescribing to both clinical staff and patients, engaging within the community to encourage a personalised and preventative approach to care.
• Raise awareness of the wider determinants of health, including housing, employment, and social isolation, and support individuals to address these challenges.

Awareness & Advocacy

• Raise awareness of the health and wellbeing impacts of unemployment within local communities and primary care networks.
• Advocate for individuals facing complex barriers to employment, supporting their voice and choice in navigating systems and opportunities.

 PERSON SPECIFICATION

 Essential

• Experience in health and social care settings, with an understanding of musculoskeletal (MSK) and mental health conditions and their impact on daily life.
• Knowledge of the wider determinants of health and how they influence individual wellbeing.
• Experience working within community-based settings and services.
• A solid understanding of personalised care and person-centred approaches, with the ability to support individuals in self-managing their health.
• Experience of working within multidisciplinary teams across health, social care, and community environments.
• Excellent communication and interpersonal skills, with the ability to build trust and engage effectively with a diverse range of people.
• A proactive, self-motivated approach, with the ability to work both independently and as part of a team.
• Knowledge of the local employment support landscape, including training providers and voluntary sector services.
• Ability to engage hard-to-reach populations with empathy, cultural sensitivity, and professionalism.
• Strong communication and interpersonal skills, with the ability to liaise effectively across different sectors.
• Organisational and record-keeping skills
• Familiarity with MS Office applications including Word, Excel, Teams and Sharepoint
• Commitment to confidentiality, safeguarding, equality and diversity.

Desirable

• Understanding of the social prescribing model.
• Knowledge of relevant welfare benefits related to sickness and unemployment.
• Experience of working with people who are unemployed or with complex health needs or disabilities.
• Experience of case management systems and monitoring outcomes.

Maternity care in England causes harm. We are working to change that, and we need facilitators who are ready to hold that conversation with honesty, courage and care. White Ribbon Alliance UK is building a pool of freelance facilitators to co-deliver Free From Harm, our programme on obstetric violence, birth trauma and rights-based practice.

About White Ribbon Alliance UK

White Ribbon Alliance UK advances sexual and reproductive health and rights by centring wellbeing, human rights and equity. Our primary focus is on improving experiences and outcomes in maternity and perinatal care. We work with maternity professionals, pregnant and birthing people, and communities to strengthen rights, safety, equity and accountability across the system.

About Free From Harm

Free From Harm is our training programme on obstetric violence, birth trauma, informed consent, respectful maternity care and rights-based practice. It supports maternity professionals and related practitioners to recognise harm in perinatal care, understand how discrimination and power shape people's experiences, and strengthen safer, more respectful and more accountable practice.

The opportunity

As Free From Harm grows, we are building a pool of trusted freelance facilitators to co-deliver the programme to participant groups across England.

This is a self-employed contractor opportunity, offered on an assignment-by-assignment basis from August 2026. The day rate is £250. In addition, facilitators may earn affiliate commission of 20% of the relevant booking value where a booking is directly attributable to them through an agreed referral or sales route. This gives facilitators with existing networks in maternity, midwifery, NHS, public health or related sectors the opportunity to increase their earnings beyond the day rate. Any commission arrangement will be confirmed in writing.

Joining the pool does not guarantee minimum work or continuing engagement. Each assignment will be agreed in advance, including dates, location, preparation expectations and fees.

Who we are looking for

We are looking for facilitators who can hold complex, emotionally honest and sometimes challenging conversations with care, clarity and courage.

You may have come to this work through facilitation, maternity advocacy, midwifery, doula work, clinical education, community organising, activism, public health, reproductive rights, lived experience or another route entirely.

We are especially interested in people who bring:

• Knowledge of obstetric violence, birth trauma, informed consent and respectful maternity care
• Understanding of trauma-informed practice and psychological safety in group settings
• A genuine anti-racist, anti-discrimination and intersectional approach
• Experience facilitating groups where difficult, activating or sensitive material arises
• Confidence naming harm, power, coercion and structural causes clearly and directly
• Co-facilitation experience, including joint planning, delivery and debrief

You do not need to have followed a traditional professional route. We value lived experience, community knowledge, advocacy and activism alongside formal training and professional experience.

Our values

WRA UK is an unapologetically feminist, anti-racist and inclusive organisation. Equity, dignity and justice are not aspirations for us. They are the foundation of everything we do.

We strongly welcome applications from people who are Black, Asian and otherwise racially minoritised, disabled, LGBTQ+, or from communities underrepresented in sexual and reproductive health and the charity sector.

Key details

• Engagement type: Self-employed contractor, day-rate basis
• Day rate: £250 per day, plus 20% affiliate commission on eligible bookings
• Location: Home-based preparation, with online and in-person delivery across England as agreed
• Start date: Rolling from August 2026
• Eligibility: Applicants must have the right to work in the UK and be resident in the UK throughout any engagement
• Deadline: 5pm BST on 30 June 2026

How to apply

Free From Harm Facilitator Application

Please include:

1. Your CV or consultant profile, maximum 2 pages. You are welcome to include links to examples of your work, such as a website, recorded sessions or talks, blogs, podcasts, learning resources, public writing or relevant campaign work.

2. A 3-minute video explaining what makes you well-placed to facilitate Free From Harm, or a 1–2 page written document if you would prefer not to record a video.

We are looking for concrete examples from your real work, not general statements of values or commitment. We are especially interested in your experience of facilitating trauma or harm-related material, co-facilitation, and how an anti-racist and intersectional lens shows up in your practice.

Shortlisted applicants will be invited to a conversation with WRA UK. We will ask shortlisted applicants to discuss a real facilitation example, respond to a scenario and provide references or examples of previous work.

Would you like to be the right-hand person to our passionate, award-winning Chief Executive, who was recognised with an MBE in 2025 “for services to charity and disadvantaged people”? Do you have the skills, experience, confidentiality and flair to be a step ahead to enable her to deliver her role effectively? Are you a keen multi-tasker, able to juggle that role with office and HR duties, meticulous stewardship of our individual donors and community fundraisers, and event management? This is a key position with Create, as the charity delivers on its ambitious plans to double its reach and impact by its 25th anniversary in 2028. The successful candidate will have extensive EA experience at a senior level, a passion and flair for managing multiple tasks seamlessly, outstanding people skills and an unstoppable drive to make a difference.

Role Overview

In this role you will be responsible for office management and administrative support across Pembroke House’s work, from supporting governance functions, to leading on Hall Hire bookings and supporting programmes in our buildings and in the wider neighbourhood. 

You will be passionate about delivering and improving our processes to streamline our work, and enjoy bringing your skills in organisation and process management to a vibrant team. You will be comfortable multi-tasking and shifting priorities when needed on tasks such as answering the phone, ordering supplies, organising the logistical details of room hire and supporting the delivery of events.

Person Specification

The person we appoint to this role will have a passion for organisation and the smooth management of processes. You will enjoy working with a range of people including residents of all ages and backgrounds.  As a member of a small and enterprising team you will also be ready to muck-in to support others as required.

You will be able to manage competing demands on your time as you will be working in a fast-paced office environment. You will have an eye for detail, the drive to see tasks through to completion and be confident working unsupervised for some of the time. 

You will take on responsibility for ensuring that hall hirers get what they are expecting, and must be confident and able to be firm when you know we are unable to fulfil a request. In addition you will oversee the Pembroke Academy of Music, ensuring that it continues to be an efficient and joyful programme. 

If this role is done well you will embed a solid foundation from which our work can flourish. You will be a key external voice and face of Pembroke House and will sit at the heart of a dynamic team, ensuring that visitors are welcomed, enquiries are dealt with efficiently and that information flows effectively through the organisation.

Pembroke House

Pembroke House is a neighbourhood organisation. We are working towards a connected, just and thriving Walworth. We believe in the power of a neighbourhood to tackle our biggest social challenges.

We were founded in 1885, by students from Pembroke College, Cambridge, as one of the first settlement houses. Shocked by growing poverty and inequality, the pioneers of the settlement movement sought a new approach: taking up residence to live, work and solve problems alongside local communities. We continue to share a building with St Christopher’s church, which has its routes in the same student settlement.

For over 130 years, we’ve been working to bridge traditional divides and unite people – whatever their background or walk of life – in building a better Walworth.

Application Deadline: 9am Monday 6 July 2026 Please note we will be shortlisting and interviewing potential candidates throughout this period.

Shortlisting by Nina Feldman and Sally Carr: Week of 6 July

Interviews with Michal Beno and Tara Mack: Week of 13 July

You will be required to complete a short IT test if you are invited to an interview, and have an opportunity to meet some other members of the team.

Communications & Marketing Officer (Maternity Cover)

Reports to: Communications & Marketing Manager

Salary: £32,000

Hours: Full-time (1.0 FTE). Currently 32 hours over four or five days per week.

Location: Hybrid, with London office and remote working. 

If you want to join a small, ambitious, dynamic team that works at a global level to make a difference, then this role is for you! Communication is a crucial part of the World Hepatitis Alliance (WHA)’s work, and you will be joining at the start of a new strategy period.

Hepatitis is now the world’s deadliest communicable disease, claiming 1.34 million lives each year. Yet the world has everything it needs to eliminate it, including affordable testing and treatment, a vaccine for hepatitis B, and a cure for hepatitis C. Lack of awareness, stigma and discrimination in society, and a lack of action by decision makers, has stalled hepatitis healthcare worldwide. As a result, 287 million people are living with the virus, but only a small fraction know.

We are looking for someone to position WHA and the hepatitis cause within the global health landscape.

The successful candidate will deliver high impact multi-channel global campaigns to communicate our work to key stakeholders. We are looking for a communications all-rounder, with skills across content creation, copywriting, marketing, and social media. The ideal candidate will be a proactive, creative problem solver, ready to turn their hand to a wide range of projects.

In return, you will enjoy our innovative flexible working arrangements, a generous annual leave allowance, up to 5% matched pension contribution, and the chance to make a real difference to the lives of people affected by viral hepatitis around the world.

Roles and responsibilities

• Work effectively to create high-impact digital and print communications for WHA teams
• Deliver content for our flagship campaigns, including World Hepatitis Testing Week, World Hepatitis Day and NOhep
• Manage WHA and NOhep social media accounts on LinkedIn, X, Bluesky, Facebook and Instagram
• Update WHA’s suite of websites to align with campaigns
• Conduct regular email communications
• Develop and implement successful paid digital promotion strategies
• Monitor and evaluate all digital channel performance, optimising approaches to increase reach and engagement
• Manage third-party suppliers and consultants
• Copywriting, sub-editing and proofreading
• Design of social media graphics, reports, and infographics
• Produce press releases and conduct media relations

Person specification

The Communications & Marketing Officer works across multiple projects and needs to be able to turn their hands to a range of tasks. They are a self-starter and problem-solver, using their skills to create engaging content.

Experience

• Experience working in a marketing/communications/PR or similar environment
• Experience implementing multi-channel advocacy, awareness-raising and/or behaviour-change campaigns
• Experience working in and/or an understanding of global health and international development
• Experience in managing organisational social media
• Experience in managing freelance contributors and suppliers to ensure they deliver on time, to budget and specification 

Skills and abilities:

• Social media content generation and management skills, with experience of HootSuite or other scheduling platforms
• Clear, precise and engaging writing skills; including experience of producing articles, reports and blog content
• Design skills, with a good knowledge of the Adobe Suite
• Web management skills, with experience of WordPress and analytics
• Knowledge of MailChimp or other email platforms, and the management of mailing lists
• Accurate proof-reading skills, with clear attention to detail
• Proven ability to manage complex projects from start to finish
• Creative thinking capability and the confidence to own ideas
• Confidence in communicating with people from different cultural backgrounds
• Confidence using online analytics to assess the effectiveness of campaigns and using feedback to improve future activities

How to apply

To apply, please email us a CV and a cover letter highlighting how you meet the person specification.

Applications will be taken on a rolling basis, and successful candidates invited to interview.

HR Systems Assistant

We are looking for a curious, detail-focused and proactive HR MIS Assistant to join the People Services team.

This is a full-time, home-based role, with occasional travel to Preston for meetings and training.

Position: 6759 HR MIS Assistant

Location: Remote

Hours: Full time, 37.5 hours per week. Monday to Friday 9am to 5pm (flexible working available)

Contract: Permanent

Salary: £26,972.88 per annum

Closing Date: 02/07/2026. We reserve the right to close this vacancy early, if enough suitable applications are received.

The Role

This is a varied and hands-on role where you’ll support the day-to-day operation of the HR systems across the organisation.

You’ll work across several systems, with key platforms including:

• IRIS Cascade (HR system)
• Hireserve (recruitment system)
• Fresh Service (ticketing platform)

Your responsibilities will include:

• Supporting employee data and processes within Cascade
• Assisting with recruitment workflows in Hireserve
• Managing and resolving system queries through the ticketing system
• Maintaining data accuracy and supporting data quality improvements
• Producing reports and responding to data requests
• Supporting testing and implementation of system updates

You’ll help ensure that systems remain reliable, accurate and user-friendly, contributing to the consistency and efficiency of people processes across the organisation.

About You

You’re someone who enjoys working with systems and data, and you take real pride in keeping things accurate, organised and running smoothly.

You’re comfortable navigating multiple platforms, able to manage your own workload effectively, and confident supporting a wide range of colleagues across the organisation. You’ll be naturally curious, proactive in solving problems, and keen to improve how things work.

Ideally, you’ll bring:

• Experience working with HR systems (IRIS Cascade is highly desirable)
• Strong data handling and reporting skills, with a focus on accuracy
• Attention to detail and a methodical approach
• Confidence using Excel and Microsoft Office
• Strong analytical and problem-solving ability
• Clear and effective communication skills, both written and verbal
• An understanding of HR processes (desirable)

In Return…

Benefits include:

• Flexible Working Options: Including hybrid working.
• Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave: An extra day off for your birthday.
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression.

About the Organisation

This independent charity is dedicated to supporting people affected by crime and traumatic incidents in England and Wales.  They are at the heart of the organisation and the support and campaigns are informed and shaped by them and their experiences.

The organisation is committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Our client is proud to celebrate diversity and create a workplace where everyone feels they belong. They are committed to being an antiracist organisation, and actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, they will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so and are also happy to make reasonable adjustments during the recruitment and selection process.

You may have experience in areas such as HR, Human Resources, Personnel, People, HR Systems, Human Resources Systems, Personnel Systems, People Systems, HR Systems Assistant, Human Resources Systems Assistant, Personnel Systems Assistant, People Systems Assistant.

Please note this role is being advertised by NFP People on behalf of our client.  #INDNFP  

We are recruiting for a Refuge Worker to join our team in Athena Lewisham; the scope on this job involves….

Job Title: Refuge Worker

Location: Athena Lewisham
Salary: £29,701.36 per annum
Contract type: Full-time, Fixed term (1 year)

Hours: 37.5

We want kind and empathic people to work at Refuge, who believe in equality,
diversity, and inclusion, are experts in their area of knowledge, want to make a
positive difference and improve the lives of the women and children we support.

This is an opportunity to join Refuge as a Refuge Worker to provide high quality
practical and emotional support to survivors of domestic violence and their children
living in our refuges.

As part of this role, you will be required to participate
in an out-of-hours on call Rota 

This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies. 

Closing date: 9.00am on 22 June 2026

Interview date: 3 July 2026

Benefits

Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.

About our organisation

nia has been delivering services to women, girls and children who have been subjected to sexual and domestic violence and abuse, including prostitution, since 1975. The organisation has three main aims: to provide services for women, girls and children who have experienced men’s violence; contributing to ending male violence against women and girls, and to inform and influence policy and public awareness. 

About our services

The CASA Project is a specialist service providing advocacy and support to women and their children who have been subjected to domestic and/or sexual violence and abuse, and who have moved on from refuge into accommodation.

About the role

We’re looking for a highly organised and self-motivated woman who is passionate about ending violence against women, girls and children. You’ll have a ‘can-do’ approach and demonstrable commitment to nia’s approach to Prioritising women, upholding and promoting feminist, trauma-informed and anti-racist practice. 

This post is currently funded until 31st March 2027 with a possibility of further extension. 

Job Title:       Support Worker – The Casa Project

Job Ref:        nia 217

Hours:           21hrs per week

Salary:           £17,400 - £19,200 (FTE £29,000 - £32,000) dependent on experience and qualification

Digital Fundraising Officer - 12-month Maternity Cover

The Veterans' Foundation is entering its second decade with a clear ambition to build a more sustainable, diversified and data-led fundraising model. Following ten years of rapid growth driven primarily through lottery acquisition, the organisation is now evolving its approach to strengthen supporter engagement, improve retention and maximise fundraising performance across a wider range of income streams.

This role will play an important part in that transition. As the Foundation launches a new website, develops its use of Salesforce and strengthens its supporter communications, the Digital Fundraising Officer will help deliver effective digital fundraising and engagement activity across multiple channels. The postholder will support campaign delivery, manage digital content and platforms, and use data and insight to improve performance and supporter experience.

Principal Duties

The main duties of the Digital Fundraising Officer are:

· To plan, create and deliver fundraising, supporter engagement and stewardship communications across digital channels including email, website and social media

· To manage content across the Veterans' Foundation website, ensuring it remains accurate, engaging, accessible and aligned to fundraising and organisational priorities

· To support delivery of integrated fundraising campaigns across digital channels, helping to maximise income, engagement and supporter retention

· To use Salesforce and other digital systems to support campaign delivery, audience selection, reporting and data management

· To coordinate digital activity with external agencies, suppliers and partners, ensuring work is delivered to agreed standards and timescales

· To monitor and report on digital fundraising and engagement performance, using insight to support continuous improvement

· To contribute to the development, testing and optimisation of digital fundraising activity, supporter communications and online donation journeys

· To support fundraising products and appeals through appropriate digital marketing activity

· To manage relationships with supporters and donors through digital channels, ensuring a positive and engaging supporter experience

· To contribute content, stories and case studies that demonstrate the impact of Veterans' Foundation funding and inspire support

· To support fundraisers with appropriate digital materials, assets and resources

· To maintain awareness of digital fundraising, supporter engagement and charity sector best practice and identify opportunities to improve performance

· Other tasks may be required from time to time consistent with the job role.

Person Specification

The successful candidate will demonstrate:

· Experience of working in a digital fundraising, communications or marketing role

· Experience of managing and creating content for digital channels including email, websites and social media

· Experience of managing website content using WordPress or a similar content management system

· Experience of using CRM systems, preferably Salesforce

· Experience of monitoring and reporting on digital campaign performance

· Excellent written communication skills with the ability to develop clear, accurate and compelling content for different  audiences

· An understanding of charitable giving and the factors that motivate people to support charitable causes

· Strong organisational skills with the ability to manage multiple priorities and deadlines

· Good analytical skills and the ability to use data and insight to inform decision-making

· A high level of digital literacy, including experience of digital platforms, fundraising tools and reporting systems

· Experience of working with external agencies, suppliers or partners

· A proactive approach to problem-solving and continuous improvement

· Ability to work collaboratively within a small and fast-moving organisation

· A personable individual who can work effectively both independently and as part of a team.

Suzy Lamplugh Trust

Hybrid (40% office-based)
Full-time (35 hours)

Permanent
£47,124
Start: ASAP

Lead and shape services supporting victims of stalking and abuse

The Suzy Lamplugh Trust is seeking a Head of Operations to provide strategic leadership across our services, ensuring they are safe, effective, compliant, and sustainable.

This is a senior leadership role, responsible for overseeing service performance, infrastructure, and delivery at an organisational level. You will play a key role in shaping strategy, driving continuous improvement, and ensuring our services meet the needs of victims and funders alike.

About the role

You will:

• Provide strategic and operational leadership across all services, ensuring high-quality and compliant delivery
• Lead on organisational performance, including KPIs, quality standards, and reporting frameworks
• Oversee contract and grant delivery, ensuring all obligations and compliance requirements are met
• Hold senior relationships with commissioners, funders, and external stakeholders
• Lead service development, mobilisation of new contracts, and organisational change
• Ensure effective systems, infrastructure, and processes are in place to support delivery
• Provide leadership across safeguarding, risk, and organisational compliance
• Work as part of the Senior Management Team to shape and deliver organisational strategy

This role focuses on service infrastructure, performance, and strategic oversight, rather than direct frontline management

About you

You will be an experienced senior leader with a strong track record in operational and strategic service delivery within a safeguarding or related environment.

You will have:

• Significant experience leading multiple frontline services within a safeguarding or VAWG-related sector
• Experience operating at senior leadership level, contributing to organisational strategy
• Strong experience of performance management, KPIs, and quality assurance frameworks
• Experience managing statutory contracts or grant-funded services
• Proven ability to lead organisational change, service mobilisation, or transformation
• Strong understanding of safeguarding, compliance, and information governance
• Experience working with commissioners and senior external stakeholders

Desirable:

• Experience within stalking, domestic abuse, or VAWG services
• Experience in a charity or commissioned service environment
• Experience in organisational restructuring, service redesign, or systems implementation

Why join us

• Lead and shape services that support victims of stalking and abuse
• Join a collaborative and mission-driven senior leadership team
• Play a critical role in organisational strategy, growth and impact

How to apply

Please submit your CV and a supporting statement demonstrating how you meet the essential criteria detailed within the person specification.

Applications will not be considered without a supporting statement

Additional information

• This is a senior leadership role reporting to the CEO

HR Administrator
6-Month Fixed Term Contract

Salary: £30,000 pro rata
Hours: 14-21 hours per week (2-3 days, Tuesday to Thursday)
Location: Hybrid working with 1 day per week in the Kings Cross office
Start date: July 2026
Closing date: Thursday 11^th June
Interviews: W/C 15^th June, in person at Kings Cross

Charity People is delighted to be partnering with a leading independent charitable foundation.
This is a fantastic opportunity for an experienced HR Administrator to join a small, friendly People team and provide essential support across HR systems, recruitment, onboarding and general people administration.

About the charity
This organisation is an independent charitable foundation that uses its resources to support social change across the UK. Its work focuses on improving opportunities for individuals and communities, particularly through investment in education, the arts, and initiatives that support young people and vulnerable groups.
The foundation operates with a strong set of values, a collaborative culture and a commitment to thoughtful, impactful grant-making.

Key responsibilities

• Maintaining and updating employee records across HR systems, including starters, leavers and contractual changes
• Supporting recruitment administration, including coordinating interviews and maintaining recruitment systems
• Monitoring HR inboxes and responding to queries appropriately
• Supporting onboarding processes, including right to work checks, references and DBS checks
• Assisting with HR policy research and preparation of draft documents
• Maintaining annual leave records and supporting HR compliance processes
• Supporting benefits administration, invoices and HR documentation
• Organising HR files in line with GDPR requirements
• Providing general administrative support to the People & Culture team

The ideal candidate will have:

• Previous experience in an HR administration
• Strong attention to detail and excellent organisational skills
• Confidence working across HR systems and processes
• Ability to work autonomously and manage competing priorities
• A practical, logical approach to problem-solving
• An interest in building a longer-term career within HR
• Experience using PeopleHR (desirable)
• CIPD Level 3 or working towards (desirable)

This role would suit someone who enjoys being hands-on, is comfortable working within a small team, and is keen to add value quickly in a busy, generalist HR environment.

How to apply:
Please send your CV as soon as possible. We are looking to move quickly with this role. The closing date is 11th June.
There will be a one round interview process, which will be in-person, week commencing 15th June.

We want you to have every opportunity to demonstrate your skills, ability, and potential. Please let us know if you require any adjustments to ensure the application process works for you.


Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.

Position: Head of Experience
Hours: Full-time, 35 hours a week
Contract: Permanent
Location: Office-based in London N4, with flexibility to work remotely
Salary: £65,118 per annum plus excellent benefits
Salary Band and Job Family: Band 4

About Us

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.

About this job

The Head of Experience is a senior cross-organisational leadership role building and leading a new Experience function at the heart of the Engagement and Income Generation directorate.

It exists to change how the organisation understands and responds to the people it exists for. That means identifying where experiences can be improved and creating the conditions to act on it.

The postholder will drive cross-functional collaboration so that audience insight and data consistently inform strategic decisions. They will create the systems and governance that turn insight into action across the breadth of MS experience.

The postholder is accountable for driving measurable improvements in how audiences experience every interaction with us. This builds the conditions for integrated, audience-led engagement at scale, in service of delivering greater impact and sustainable income.

Closing date for applications: 9:00 on Thursday 18th June 2026

Interested?

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

We particularly welcome applications from disabled people and or people from minoritised ethnic backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

More about our recruitment and selection process 

• The first round of our recruitment and selection process includes an interview with competency-based questions.
• Our recruitment and selection process might also include extra tasks. For example, a written or Microsoft Excel test or making a presentation.  
• We’ll let you know what the selection process will include when we invite you to interview. You can ask for any more reasonable adjustments for the interview as part of the invitation.
• You might also be invited for a second interview. We’ll let you know about this during the selection process.

More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

• 39 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) 
• Flexible working options 

Caring for you and your family 

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment 
• Opportunity to buy and sell annual leave in each calendar year 
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis 
• Enhanced leave for new parents 
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time 
• 10 days paid carers’ leave a year, pro-rata for part-time 
• Cycle to work scheme 
• Death in service scheme
• New family-friendly benefits, including paid leave:
  • In the event of miscarriage or still birth 
  • To support fertility treatments
  • For antenatal appointments for both parents

Thinking about your finances 

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely 
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) 
• Active and supportive internal employee networking groups for collaboration and peer support 
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 
• 2 days paid leave a year for volunteering with other charities during normal

Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

No agencies please.

Role Overview:

The Warehouse & Procurement Manager is responsible for leading the safe, efficient and compliant operation of Hackney Foodbank’s warehouse and logistics functions. The role oversees stock management, procurement, facilities, vehicle operations, staff and volunteer coordination, and operational planning to ensure uninterrupted food distribution across Hackney.

As a senior leader within Hackney Foodbank, the postholder will contribute to organisational planning, continuous improvement, and the development of systems and partnerships that support the charity’s mission to create a hunger-free Hackney.

Key Responsibilities:

• Responsibility for the successful day-to-day management of the food bank warehouse.
• Line management of two warehouse staff, janitorial, and food distribution drivers.
• Collaborating with Volunteer Manager to ensure the warehouse always has sufficient volunteers, including volunteer drivers
• Leading and developing warehouse staff and volunteers through regular supervision, training and performance management.
• Setting and managing the food budget and reporting to the Head of Finance and CEO as required.
• Responsibility for purchasing, distributing, storing, sorting, and managing the food at Hackney Foodbank which align with demand trends and donation levels.
• Responsible for Health and Safety in the warehouse and attending Health and Safety Committee meetings.
• Ensuring compliance with food hygiene, food safety, manual handling and health & safety regulations.
• Maintaining warehouse risk assessments, safety procedures and compliance records.
• Leading on supplier relationships and negotiating value for money across food and operational purchasing.
• Collaborating with the Head of Fundraising to develop innovative and achievable corporate volunteer opportunities.
• Keeping records of all food movements in and out of the warehouse, using the Trussell Trust DCS system.
• Ensuring all food bank vehicles are maintained, roadworthy, insured and compliant
• Overseeing warehouse facilities management including maintenance coordination, contractor management, security and compliance checks.
• Collaborating with volunteers, staff, and other personnel using operational data to improve efficiency, reduce waste and support strategic planning.
• Working with a range of partners to source and distribute food,  and other household goods.
• Responsibility for submitting quarterly Board reports for the Trustees and weekly/monthly reports for the CEO and other interested personnel.
• Working with the wider Trussell Trust community to share best practice in warehouse management
• Collaborating with other team members to ensure the aims of the Hackney Foodbank are achieved.

Person Specification - Essential

•  Minimum of three years’ experience of warehouse management, including purchase and storage of food.
• Previous experience of working in a not-for-profit organisation, including recruiting, managing, and retaining volunteers
• Substantial previous experience of budget setting and budget management
• Excellent report writing and data reporting skills
• Strong organisational and prioritisation skills.
• Excellent team working skills, with ability to work across teams to get results and problem solve under pressure
• Outstanding interpersonal skills, including the ability to create a continuous improvement environment and promote information-sharing across the organisation.
• Ability to contribute towards the strategic aims of the food bank.
• Proactive solution-based mindset to resolve a variety of challenges.
• Excellent IT skills including Microsoft Office 365 and other IT packages (with training)
• Ability to work flexibly, to meet the demands of the service, including evenings and weekends.
• Full clean UK driving license and confidence of driving transit style vans(5 years)

Person Specification - Desirable

• Experience of logistics
• Health and Safety qualification
• Experience driving larger Luton style van

Additional Information

• This role involves working with vulnerable individuals and requires an enhanced DBS check

Interviews will be held on Thursday 18th June