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We are looking for a Senior Supporter Care Manager, this role reports to the Director of Development and Communications.
The successful candidate will have significant experience in a supporter care, supporter experience or donor services environment within the charity sector, with proven experience of managing and developing teams. You will be flexible, able to work under pressure and manage a busy and sometimes competing workload. You will be able to effectively plan, implement, and balance your workload to continuously support Operation Smile UK’s fundraising programme.
Key Responsibilities
Reporting to the Director of Development and Communications, your duties and responsibilities will include, but are not limited to:
Team Leadership & Development
Supporter Care & Experience
Supporter Retention & Engagement
Budget & Performance Monitoring
Data, Processes & Compliance
Cross-Team Collaboration & Partner Management
Interviews will be conducted in person at our office on Monday the 22nd June & Wednesday 24th June.
Disability Confident Committed Employer
We're a Disability Confident Committed employer, so we guarantee an interview to any disabled applicant who meets the minimum requirements for the job.
At Operation Smile UK, we value individuals based on their performance and potential. We're dedicated to creating a diverse and inclusive workplace that supports everyone's needs. We're happy to make reasonable adjustments throughout the application and employment process, and we particularly welcome applications from diverse backgrounds.
If you need this document in a different format, require any adjustments, or need help with your application, please contact us (further details contained within the job description).
Equality, Diversity & Inclusion
Operation Smile UK knows fundraising could better reflect the diverse backgrounds and experiences of the people the charity sector supports. If you don’t meet every requirement but believe your transferable skills align with the role, we encourage you to contact us for a conversation.
We want our team to reflect the diversity of the communities we serve, offering equal opportunities to everyone, regardless of, age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.
We celebrate diversity and encourage you to bring your authentic self to Operation Smile UK. We are committed to supporting all applicants and ensuring a fair hiring process. All appointments will be made solely on merit, and we are happy to make reasonable adjustments throughout the recruitment process.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Farm Rescue Lead
Reporting To: Supply Lead
Salary Range: £29,000 - £31,000 (Dependent on experience)
Contract Type: 2–4 month contract, dependent on circumstances/availability.
Location: Felix Farms in Kent with occasional travel to Felix’s sites in London (Deptford, Enfield, Poplar, Acton, Western International Market, New Spitalfields Market, Canary Wharf, Old Street.)
Hours/Days per week: 37.5 hours per week, 8am – 4.30pm, Monday – Friday.
About The Felix Project
The Felix Project is London’s largest food redistribution charity. Our vision is a London where good food is never wasted, and no one goes hungry. We aim to reduce the negative impact food waste has on the environment by working with the food industry to rescue high quality surplus produce, that would otherwise have gone to waste. This food is sorted at one of our four depots or turned into meals in Felix’s Kitchen. It is then distributed to over 1,200 community organisations, such as food banks, homeless shelters and primary schools, all of whom are working within communities across London to feed people experiencing hunger.
Our Values
Our values set the tone for our organisational culture and reflects how we do everything at The Felix Project including our recruitment & Selection process.
Purpose of the Job
This is an exciting opportunity to play a key role in ensuring that the charity is successful in achieving its objective to rescue and secure a growing supply of surplus food direct from farms, helping us to meet our ambitious future meal targets to feed those in need. You will take a lead role in maintaining relations with the farms and managing large groups of corporate volunteers who change day to day. You will be the First Aid point of contact, provide support with resource planning, daily reporting and measurement. You will also work with the Felix media team to capture photos, case studies and other activities. This is a hands-on role that requires being on your feet and frequent manual handling and is 100% outdoor based regardless of weather.
Duties and Responsibilities
Your normal duties and responsibilities will be set out in your job description. However, the charity may require you to perform other duties from time to time.
Application procedure
Once you apply you will be directed to our recruitment portal. Please upload your CV and a covering letter outlining your suitability for the role and make sure that they are both uploaded before submitting your application. After you have submitted your application, you have 24 hours in which you can access you application and make edits. We will only consider applications with both CV and cover letter submitted.
Recruitment timeline
We reserve the right to close advertisements early and we might assess candidates and arranging interview as applications come in, so please apply as soon as possible, to avoid missing out on this opportunity.
Due to the anticipated large number of applicants, if you do not hear from us within four weeks of your application, we regret to inform you that your application has been unsuccessful. Consequently, will not be able to provide feedback.
We deliver this surplus food to charities and schools so they can provide healthy meals and help the most vulnerable in our society.



Location-UK, London or London whereabouts
Department- Business Support
Reports to (Line Manager): Director of Finance and Business Support
Responsible for( Line managing): IT Officer and Operations Officer
Grade: E
Contract Type: Open-ended contract
About HelpAge
HelpAge International works with a diverse global network of around 200 organisations across 99 countries to promote the rights of older people to lead dignified, healthy and secure lives.
Through partnership and collaborations, we work to ensure the inclusion of older people across society and strive to deliver a just and fair world for everyone as they get older. Our work is driven by our desire to achieve real impact for older people, to be inclusive, to work in partnership and to learn from our shared experience.
About the Job
The IT & Operations Manager plays a senior leadership role within the Business Support Department, providing strategic oversight of global operations and IT services to enable HelpAge International to deliver its 2030 Strategy, Ageing in a Just World.
The role is responsible for leading the development and delivery of operational and IT services that support evolving ways of working, partner-led programming, and the localisation agenda. The post holder ensures robust systems, processes, risk management, and compliance across operations, IT, and cybersecurity, and works collaboratively across the organisation to support effective service delivery, decision-making, and organisational resilience.
Key areas for impact/influence and responsibilities
To make an impact and influence, the role holder will:
Strategic Operations & IT Leadership
· Lead the development and delivery of the annual Operations & IT plan, budget, and reporting.
· Provide oversight of operational performance through Business Intelligence (BI), KPIs, and regular analysis.
· Manage the Operations & IT risk register, including operational, IT, and cybersecurity risks and incidents.
Operational Systems, Policies, and Services
· Lead and support the delivery of policies, processes, and tools across key operational areas, including contract and partnership management, data protection, environment, systems, and cybersecurity.
· Provide operational advice and support to Global Teams and clusters in London and overseas.
· Support localisation processes, including country office operations and office closures as required.
· Maintain the organisation’s IT resources and infrastructure ensuring they are adequate to our needs and fit for purpose.
· Ensure maintenance of the digital assets and equipment register.
IT Strategy and Digital Enablement
· Lead the organisation’s IT roadmap and delivery of key IT projects and digital tools.
· Ensure appropriate cybersecurity measures are in place and lead the management of cyber incidents.
· Ensure staff are equipped for safe and effective remote working, in collaboration with HR and Operations.
People Management and Collaboration
· Line manage Operations & IT staff and coordinate communities of practice across operational areas.
· Work closely with Business Partners, Global Impact, and Business Development teams to manage operational risks and strengthen partnership and contract management.
· Manage the Operations & IT budget and ensure efficient use of resources.
Skills and experience required
The successful candidate will bring:
· Experience managing projects and task groups to improve operational practice and processes.
· Strong analytical skills, including data analysis, reporting, and identification of trends.
· Knowledge of best practice across multiple operational areas such as partnership and contract management, data protection, security, environment, and IT.
· Experience delivering training and providing operational and IT support in an international organisation, both remotely and in person.
· Ability to provide efficient, responsive operational and administrative support within a changing organisational context.
· Strong collaboration skills and ability to work across teams, functions, and with external partners.
· Alignment with HelpAge values: impact, learning, partnership, and inclusion.
How to apply
Interested candidates are invited to submit their application, including a detailed CV and a cover letter only demonstrating how their skills and experience align with the requirements of the role not later than the deadline 17 June 2026.
Please submit your application through the specified channel, clearly indicating the job title in the email subject. Due to the high volume of applications, only shortlisted candidates will be contacted.
Interested and experienced candidates are requested to submit their CV &Cover Letter Only to the email provided.
The client requests no contact from agencies or media sales.
We have an exciting new opportunity for a Triage & Early Interventions Officer to join the team in Thames Valley working 37.5 hours a week on a fixed term basis until 31st March 2027. This is a home based role; however it is a requirement of our contract that all applicants must reside within Oxfordshire, Berkshire or Buckinghamshire and there is a requirement for occasional travel throughout the whole Thames Valley area to attend Team Days and 121 Meetings.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer
At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:
About the role
This role is based from home with a requirement for occasional travel to venues across the region to attend Team Days and other meetings as required. You will be working Monday to Friday between 9am and 5pm.
As a Triage & Early Intervention Officer, you will be:
Previous experience in a similar role would be helpful but is not essential as you will receive robust training prior to working directly with clients. You will also receive ongoing support to ensure that you can provide victims with quick responses to meet their needs and help them cope and recover.
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Do you believe that East London’s future should be shaped by the people who live here? Be part of a team that is making that happen through creative and inclusive participation.
BD Giving is looking for a Communications Coordinator, with a focus on digital comms, who is creative, has a sense of curiosity, can take the initiative, and work to tight deadlines. You will be working with the team to ensure people know about BD Giving and what we do, using digital comms and social media to tell our story, and spotlight our programmes, opportunities and events.
We are a small, creative and highly passionate team with the ambition to revolutionise the way funding works.
We have a superb office space and regularly deliver programmes across the borough. Our core hours are 10:00am – 3:00pm . Due to the nature of community work, some evenings and weekends are required but you will have sufficient notice. At work we show up and go the extra mile, but we also operate on a four-day workweek, so there will be an extra day to your weekend to recharge.
Job Description
We are seeking someone with a curious approach - to ask the right kind of questions to help us tell our story so local communities can better understand what we do and get involved. You will work within the Programmes team to collaborate on how we can bring all of our programmes to life so we’re continuing to reach new audiences and to strengthen relationships with the local social sector.
What experience is needed?
The kind of person we're looking to work with
How to apply
Write a covering letter (of no more than two sides) detailing your suitability to the role with specific reference to the person specification included above and in the Job Description PDF, with clearly stated evidence and examples. You'll need to provide a CV stating your work history.
Click on the appky button now to learn more.
Timeline
The deadline for submission is 28 June 2026 at 23:59. Any submissions received after this time will not be reviewed.
Interviews will be held on the 15 and 16 July 2026, in-person at our office in central Barking, London.
Due to anticipated demand we may only be able to respond to applicants that are invited for an interview.
We’re a funder that involves local residents in making decisions about the investments that affect them and their borough.
Play a leading role in shaping the future of Saferworld’s philanthropic partnerships and help drive funding that supports peacebuilding around the world. This is an exciting opportunity for an experienced relationship builder to grow a high potential income stream with real global impact.
Saferworld works to prevent violent conflict and build safer lives across Africa, Asia and the Middle East. As our Philanthropy Manager, you’ll join a committed, values‑driven team working in solidarity with people affected by conflict. You’ll lead on a portfolio of established philanthropic partners while also identifying and cultivating new opportunities that align with our mission and principles.
This is a role with genuine scope for creativity and innovation. You will shape cultivation strategies, co‑create funding opportunities with colleagues and partners, and represent Saferworld externally to deepen relationships and secure high‑value, multi‑year support. You will also help position the organisation to engage high net‑worth individuals, foundations and donor‑advised funds as we diversify our income.
Working closely with programme, policy, communications and finance teams, you will ensure our proposals, reports and donor care reflect the quality, impact and integrity of our work. A smaller part of your role will involve overseeing individual giving and gifts in wills, supported by the Funding Officer.
If you are motivated by building meaningful partnerships, influencing change, and contributing to a more peaceful world, this role offers the chance to make a tangible difference while shaping a growing area of work at Saferworld.
The client requests no contact from agencies or media sales.
About the role
We mobilise the PhD community to support students from less advantaged backgrounds to access the most competitive universities and succeed when they get there. We work with students who, because of their family income, parental history or the postcode they live in, are at risk of missing out on the life-changing opportunities linked to higher education.
We are excited to be recruiting a School Partnerships Officer to join the School Partnerships Team.
Your job will be to raise awareness of our programmes and transform expressions of interest into school partnerships. If you are passionate about communicating with different audiences, quickly building relationships, and meeting ambitious targets that have a huge social impact, this could be the perfect role for you.
This role will require you to become an expert on our programmes so that you can confidently discuss their features and benefits with key stakeholders. You will be comfortable in winning the confidence of head teachers and senior school leaders of prospective schools who have expressed an interest in partnering with us. This isn’t just about administering a process, it’s about understanding the needs of individual schools and how our programmes can support their priorities. You will be tenacious and empathetic in equal measure. Alongside meeting with schools and securing partnerships, you will be involved with generating interest in our programmes, via marketing campaigns and network building. You will also work to improve the efficiency of our internal systems, so teachers have the best experience communicating with us.
The role will report to the School Partnerships Manager. It can be based at either of our Brilliant Club offices, located in London and Leeds.
About you
The role will best suit someone who has:
We support less advantaged students to access the most competitive universities and succeed when they get there.



The client requests no contact from agencies or media sales.
A leading UK-based higher education partnership is seeking an exceptional Programme Manager - Strategic Projects to lead a major institutional transformation programme.
This is a pivotal leadership role responsible for shaping and delivering a large-scale integration across two complementary organisations. The programme will bring together diverse academic, research and operational strengths to establish a future-facing institution with a strong focus on innovation, sustainability and real-world impact.
You will be accountable for designing and leading a complex, multi-year programme, ensuring effective governance, structured delivery, and realisation of long-term benefits. Working closely with senior stakeholders, you will drive alignment across academic and professional services functions, manage interdependencies, and navigate a highly nuanced stakeholder landscape.
Key responsibilities include:
We are looking for a strategic programme leader with experience of delivering large-scale organisational change in complex environments. You will bring strong stakeholder management skills, credibility at senior level, and the ability to lead through ambiguity while maintaining pace and focus.
This is a unique opportunity to play a central role in shaping a transformational initiative with significant national and global relevance.
Please apply in the first instance and we will contact suitable candidates for further conversations.
At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process, then please contact Steven Fraser at Prospectus.
Charityworks is a 12-month, talent programme where you will deliver a full time paid job in a partner charity or housing association and have the opportunity to make real social impact.
Alongside your placement, you will also take part in an acclaimed development programme recognised by the Institute of Leadership and Management; this has been designed to accelerate your career development and provide you with the skills needed to launch your career in the social sector.
Throughout the process you’ll be supported and challenged by our programme team, an external mentor from the sector and a peer coach to help you make the most of the year. You’ll come together regularly with your fellow trainees and professionals across the sector to explore key issues affecting your work and society as a whole. Individually, you’ll explore the sector and deepen your understanding of your environment even further by producing your own enquiry and research project.
At the end of the 12-month programme you’ll have the experience and skills to kick-start your professional career in the UK social sector and beyond!
For more information before you complete your application, take a look at our website
Key Information
Applications are now open and will close on the 30th June 2026.
Job Description
Job Title: Charityworks Trainee
Employer: One of our Charityworks partner organisations. These organisations are subject to change each year but often include a range of non-profit partners from NSPCC, Guide Dogs, Barnardo’s, Christian Aid, Network Homes, Accent Housing and many more.
Location: Placements will take place in leading non-profit organisations across a number of locations across the UK. There will be a range of working patterns available including partly remote or blended working possibilities.
Hours: Usually 9am - 5pm with some flexibility according to the requirements of the placement and your host organisation.
Contract: Fixed term, 12 months.
Salary: The salary will meet the Living Wage as set by the Living Wage Foundation at the time of writing. This is outlined above.
The client requests no contact from agencies or media sales.
Are you an experienced copywriter who can turn insight into powerful ideas and compelling content? Join Shelter as our Senior Creative (Copy) and help create campaigns that inspire people to support our work and drive change in the fight against the housing emergency.
About the role
The role will provide an opportunity to work across a range of media including print, tv, social and experiential designs. You will work with stakeholders across the organisation creating communications for our teams in fundraising, campaigns, services and retail. You will create strong concepts backed up with strategic thinking and be able to present your ideas clearly to a variety of stakeholders
Role specifics
We're looking for a talented and experienced copywriter who can create compelling, accessible content that inspires people to support Shelter or seek help when they need it most. Working closely with our Creative team, you'll take projects from concept through to completion, developing strong campaign ideas, writing for a wide range of channels and audiences, and presenting your thinking clearly to stakeholders. You'll produce and edit both long and short-form copy, ensure all content reflects Shelter’s brand and tone of voice, and maintain the highest standards of accuracy and attention to detail. As a senior member of the team, you'll also lead mid-sized projects, support and mentor copywriters, and help bring complex information, stories and data to life in engaging and impactful ways.
Apply to be part of our team and be the change you want to see in society.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
About the team
As our Senior Creative (Copy), you’ll be joining a friendly, talented and dedicated team who recently won In-house agency of the year at The Drum awards. You will work closely with your Creative Lead and fellow writers and designers to deliver creative content to highest standard across all areas of our communication.
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything.
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
Safeguarding statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
A fantastic opportunity has arisen for a Finance and Operations Manager with a human rights charity on a full-time, 12-month FTC (maternity cover) basis. As Finance and Operations Manager, you will lead the charity’s finance and operations functions, ensuring strong financial stewardship, smooth organisational operations, and a supportive, compliant environment for staff and Fellows.
You will work closely with the CEO, Treasurer and Board, bringing the charity’s values into action in a fast-moving organisation responding to global crises.
There is hybrid working in place with this organisation with a minimum of 2 days per week required in their London office.
As Finance and Operations Manager, you will:
- Oversee budgeting, forecasting, cashflow and financial controls
- Lead audits, manage banking relationships and ensure transparent reporting
- Strengthen operational systems, compliance, data protection and digital tools
- Support recruitment, onboarding, HR policies and staff wellbeing
- Manage a small finance/operations team and key external providers
The successful applicant will:
- Have significant demonstrable experience in finance and operations within the charity sector, in a similar role
- Be part qualified (ACA, ACCA, CIMA etc) or equivalent
- Have experience of managing compliance areas such as data protection, cyber security, insurance and risk
- Have a proven track record in budgeting, forecasting, cashflow management, and financial modelling
- Have experience with managing or leading a small team
- Have excellent communication skills, both written and verbal
If this sounds like you and you're keen to hear more, please do get in touch ASAP!
Please note, only successful applicants will be contacted with further information.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Our client is a leading independent funder. They aim to improve the natural world, secure a fairer future and strengthen the bonds in communities in the UK. They provide c.£50million annually in grants to organisations working towards their aims. They also have an allocation of £60 million for social investment and a £10m impact investment allocation, alongside their £1.3bn endowment.
The foundation is motivated by the need to address the causes and impacts of climate change, and they are committed to social justice and tackling racism and inequity.They also want to play a more active role, using their range of tools to effect change. In addition to funding brilliant organisations, this includes convening and brokering alliances, commissioning research, and using our influence to achieve our goals.
Prospectus is delighted to be working with the organisation to recruit a Learning Manager on a 12-month Maternity Cover contract.
The role
This is an exciting opportunity to play a central role in ensuring learning and evidence informs decisions and contributes to the foundation’s strategy. Sitting at the heart of the organisation, this person will support the foundation’s learning and evaluation work, overseeing learning and feedback processes, commissioning research, and sharing what the foundation’s learning with different audiences.
This person will lead on conducting both qualitative and quantitative analysis, translating complex information into clear, practical insights that influence real decision-making. The ability to draw out key themes, identify patterns and make thoughtful recommendations will directly support how the foundation delivers its strategy.
This is a highly collaborative role which will work across teams, supporting colleagues in funding, communications and resources, and contributing to shared initiatives with other funders. It will facilitate conversations and reflection, helping colleagues and partners learn from their work and to continuously improve the foundation’s work.
The person
The successful candidate will be naturally curious, analytical and will share in the overall vision of the foundation. They will enjoy exploring data, asking questions and presenting insights that can make a genuine difference. They will bring substantial experience of research and analysis in addition to having the ability to work confidently across both qualitative and quantitative methods. This experience will ideally have been gained in the grant making, philanthropic, charity or not-for-profit sectors.
This person will be a strong communicator both verbally and in writing and will be able to translate complex findings into clear, compelling narratives that others can easily digest and act on. Comfortable working with a wide range of stakeholders both internally and externally, this person will be a great listener and facilitator, able to curate open and reflective conversations.
Highly organised and self-motivated, this person will be able to manage competing priorities and see projects through to completion methodically in addition to being confident using data tools and systems to produce high-quality, accurate work to tight deadlines. IT savvy across all MS packages will be essential in addition to experience of Salesforce and data visualisation/analysis software being very useful indeed.
Thoughtful, intellectually curious and committed to learning, this person will be driven by not just generating insight, but using it to improve practice and outcomes across the work of the organisation and its community of grantees and wider networks.
If you are excited by the idea of using evidence gathering and insight to shape funding that makes a real difference, we would love to hear from you.
The organisation believes that a greater diversity of views, skills, and lived experience will help generate better ideas, and will lead to better decision making. We want to encourage applicants with a diverse range of backgrounds to apply. In particular, those with lived experience of racial inequity, disability, or poverty.
What we do
Working with housing associations and other local partners, we run free tutoring programmes for primary school children and their families, providing access to vital educational support to those who need it most. We're proud to serve diverse, low-income, refugee, migrant, and multilingual communities across London and Liverpool. We hire, train, and pay inspiring university students – most of whom also come from low-income, Asian and Black households – as tutors, providing them with meaningful, paid work experience and support to boost their careers.
Each year, our work gives hundreds of young people, parents and carers the knowledge, skills and confidence they need to maximise education and employment opportunities. With a member of staff taking a 12-month sabbatical from August 2026, we have a brilliant Programme Officer position available for an ambitious, dedicated, and proactive person to join our team!
Job Description
The Programme Officer will be responsible for the management and overall delivery of their designated programmes.This role will involve managing relationships with tutors, parents and clients, while collecting robust qualitative and quantitative data to measure the impact and build the success of our work. This is a critical role, leading on the delivery and evaluation of multiple programmes, managing key stakeholder relationships, and contributing to the sustainability and growth of our work in a challenging funding climate.
This role will be focused on our growing work in Lewisham, a priority area for TU with high need, multi-year commitment from a range of partners, and incredible family engagement. Working alongside local schools, livery companies, and housing providers, the Programme Officer will be tasked with continuing to develop and expand our work in the borough, in line with our three-year strategic plan for the borough.
To Apply
To apply, please review the full job description and send your CV and cover letter, alongside your response to the following question:
What would you prioritise in your first three months at TU, to achieve the expectations set out in the job pack and maximise impact in Lewisham - in the context of a 12-month role?
(You may answer in any manner!)
Closing Date for Applications: Wednesday 24th June at midday
Notification of Interview: by Friday 26th June
Interviews: Interviews will be held on 2nd and 3rd July at our London offices in Shoreditch
Format of Interview: Interviews will be made up of a case study task in pairs and a standard interview. Please allow approximately 1.5 hours in total. We will share interview questions in advance in line with our commitment to inclusive recruitment.
Please note: applications that don’t include a CV, Cover Letter and answer to the above question, will not be considered.
We're Tutors United. We're on a mission to end the attainment and employability gap through the power of community-based tutoring.
The client requests no contact from agencies or media sales.
Start Date: Early July
Initial Duration: 40 Days, 3 days a week, with scope to extend
Time commitment: Estimated up to approximately 24 hours per week (based on delivery needs)
Rate: £32 per hour (freelance billing rate)
Oak National Academy is a fully remote organisation with over 100 employees and up to 200 freelancers and partners who depend on our systems every day.
We are looking to engage an experienced freelance IT Support Specialist to deliver a defined programme of access management, systems administration and compliance work as we grow.
The focus of this engagement is to ensure our core systems are well-managed, auditable and secure, and that staff and freelancers are well supported in their day-to-day use of them.
The appointed freelancer will bring their own expertise and approach to shape how this work is delivered, working to agreed priorities and timelines, and collaborating closely with Oak colleagues.
This is a remote UK-based role, carried out on an Oak-managed device.
Scope of work
The freelancer will be responsible for delivering the following outcomes:
● Provision of first-line and second-line support across agreed IT workflows, ensuring requests are resolved efficiently and appropriately escalated where required.
● Monitoring and managing our MDM for hardware and software alerts.
● Delivering agreed access, provisioning and deprovisioning activities associated with onboarding and offboarding processes.
● Hardware and software troubleshooting across the organisation.
● Monitoring and managing Google Admin alerts.
● Effective day-to-day administration of access and permissions across Oak's core systems.
● Collaborating with the IT & Data Security Officer on IT operations projects.
Experience and expertise
We are interested in hearing from freelancers who can demonstrate:
● 3+ years' experience in IT systems or infrastructure roles, where systems administration, access management and security were a core part of the work.
● Strong, hands-on expertise in Google Workspace Admin, including user management, groups, permissions and security settings.
● Experience using MDM platforms and remote support tools.
● A careful, trustworthy and improvement-focused approach, with a strong appreciation of security, accountability and collaborative working.
● The ability to work independently and take ownership of delivering agreed outcomes.
● Confidence working within a small, remote team and collaborating effectively with colleagues.
● Google Workspace Admin certification is desirable but not required. We are most interested in practical experience and how you approach the work, so formal certifications are not essential to apply.
Tools and access
We will give you access to all the systems you need to carry out the work. The core tools you will be working with are Google Admin and the Google Suite, NinjaOne, Slack, Notion, 1Password and NordLayer.
We will provide an Oak-managed device (Windows and macOS) for the duration of the engagement. Given the level of system access this role involves, we require all work to be carried out on this device. We will handle device setup and system access before you start, so you are ready to go from day one.
Ways of working
This engagement is offered on a self-employed basis. You will work closely with the IT & Data Security Officer to ensure alignment, share progress, and agree priorities throughout the engagement period.
Next steps
You'll answer some questions - some short ones relating to admin and then four discipline-related ones. After the task closes, your answers will go through our sifting process: all answers will be anonymised, randomised and then reviewed by a panel of reviewers. If shortlisted, we'll invite you to a remote interview over Zoom.
We're receiving a strong response to our freelancer adverts, which may lead us to close the role early so if you're considering applying, please get your application in early to avoid missing out.
The client requests no contact from agencies or media sales.