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Manchester Central Foodbank is a busy Trussell Trust-affiliated food bank, with centres in Central, North, and East Manchester. We were established in Ardwick in 2013 by students at the Manchester Universities’ Catholic Chaplaincy, making us the first student-led food bank in the country. Since then we have grown significantly, expanding our weekly sessions into Harpurhey and Openshaw.
Our core aims are to deliver the best quality support that we can to the largest number of our neighbours in need, while working with partners and influencing and organising at a neighbourhood and citywide level to reduce and end the need for food banks in Manchester.
We currently support 16,000 people per year with nutritionally balanced 3-day food parcels. This is double the number of people we supported in the first year following the Covid-19 pandemic, and four times the number supported in 2019. We also provide financial inclusion support with advice workers in public sessions, access to energy vouchers, SIM cards, and other voucher or material support. We coordinate across a network of 200 active front-line referral agencies with the aim of ensuring everyone who accesses our service has appropriate, specialised, and ongoing support alongside the material provision that we provide.
We are active leaders in anti-poverty organising and community development, as convenors of the citywide Building an Anti-Poverty Community collective and aim to be key shapers and influencers of new strategies and policies, working closely to support and influence local government, NHS, education and research agendas in Manchester and more widely building upon our track record of successful anti-poverty partnership work, social value impact and Parliamentary influencing. Our core values are: care, partnership, dignity, partnership, anti-stigma and rights-based.
Key responsibilities
As Chief Executive Officer you will be the key senior staff leader for the charity. You will lead the team to ensure they have the resources, frameworks, and support to effect smooth day-to-day running of our frontline support service. You will provide a strong business management focus, through supporting the financial process, overall metrics and reporting, day to day HR and input for the external Payroll Team, Health and Safety, appropriate working conditions, and strategic planning and communications.
As the senior lead you will also facilitate and support the Board of Trustees to develop and lead strategic development objectives and plans for transformation, and ensure the delivery and implementation of the charity’s overall strategy and specific focused strategies. You will develop and manage strategic relationships with stakeholders including Council, NHS, and other statutory partners and funders, corporate and social value funders and partners, and high-value and donors. You will also plan and lead fundraising strategies.
You will be a key external interface for our community and partners. You will do this by:
Staff/Board Leadership and Governance:
Line managing a current team of operations staff, including those supporting the recruitment, training, and management of a large team of volunteers.
Building team spirit and employee engagement and offer.
Leading and delivering regular staff performance and development reviews.
Developing and delivering robust metrics and reporting to the board and staff team, through consistent monthly and quarterly reporting packs to the board of trustees.
Ensuring all staff and volunteers are familiar and engaged with the charity’s long-term goals and objectives, and know how their work helps to implement these on the ground. Leading the development of induction packages and ongoing offers for staff and volunteers. You will be responsible for writing, implementation, and update of institutional policies as needed to staff and volunteers.
Leading targeted volunteer recruitment strategies to maximise core delivery capacity through volunteer roles and prioritise staffing capacity to core charity operations.
Ensure policies are kept current.
Ensure recording and management of absence/leave.
Ensure Health and Safety aspects of all organisational operations are compliant, in collaboration with the Board sponsor.
Manage day to day financial input, through the Xero app, and ensure accurate and up-to-date financial reporting for the Board/Treasurer. This includes administering monthly payroll requests.
Oversee training and personal development plans for staff and volunteers, as appropriate.
Working with the Chair of Trustees to implement the charity’s strategic plan and structural development objectives.
Develop and implement ongoing plans and actions to ensure operationally-appropriate and safe office, warehouse, and working spaces.
Lead on development, modelling, and maintenance of service delivery standards, quality control, and ensuring frontline teams have the appropriate resources, support, and frameworks to deliver high quality and consistent support offers.
Foodbank Management:
Support the Operations and Project Lead to deliver the smooth running of food bank sessions across multiple centres, ensuring an excellent standard of service across all centres, and seeking to continually develop our service in line with our goals to support the largest number of people with the best support we can while working to reduce and end the need for food banks in Manchester.
Develop and build a new Delivery Strategy with the Chair of Trustees and Operations and Project Lead.
Support the Operations and Project Lead and Warehouse and Logistics Coordinator to safely store and maintain optimal stock levels, maximise food donation levels and reduce food spend, develop and maintain relationships with community donors, and record incoming and outgoing stock, with the aim of ensuring that all centres are well stocked to provide as many varied, balanced, and nutritious and culturally-appropriate food parcels as necessary.
Ensure compliance with the procedures set out in Manchester Central Foodbank’s policies, the Trussell Trust’s Operating Manual, and relevant statutory requirements at all times.
Ensure our food bank centres provide a safe and dignified environment for clients, free from discrimination, judgement, and stigma.
Strategy and External Relationships:
Working with the Chair of Trustees on development, monitoring, and implementation of the core charity strategy and sub-strategies. Ensuring the involvement and participation of the food bank’s staff, volunteers, external partners, and service users in all strategic planning and decision making, where appropriate.
Support the Operations and Project Lead to work build strong relationships with referral partners and wider community and statutory networks of collaborators and support to ensure that our service users are able to access the maximum amount of support before, during, and after accessing our service to minimise the length and severity of financial crisis, maximise their incomes, and provide pathways to ongoing and longer-term support.
Play an active role in strategic and convening spaces around our city and neighbourhoods to present the foodbank’s approach, bring more partners into our network, and influence policy and funding frameworks.
Develop and manage a Corporate Relationships and Social Value strategy, including communications, networking, and relationship management.
Lead on directing the charity’s external communications, including social media, in person, newsletters, company visits, and other content.
Manage internal communications, including developing and delivering two-way team briefings with the board and staff/volunteers, biannual town halls or away days with board members and staff/volunteers, newsletters, and an open and collaborative, person-focused, and developmental culture within the organisation.
About you
Essential Experience and Knowledge:
5 years’ experience of leading a similar profiled charity or organisation and successful Board interaction.
Experience of leading successful transformation and change for a charity and a strong developmental mindset and focus.
Have led a team of 5 or more staff members to successful performance, demonstrating experience of coaching and individual development skills.
Experience in developing and leading successful and engaged volunteering programmes and support.
Full valid driving licence.
Proven experience of leading the development and delivery of strategy and sub-strategies to successful conclusion and fashioning evidenced business cases for current and new development projects.
Leading multiple complex projects or services, balancing the needs and interests of a range of stakeholders.
Experience of implementing rigorous reporting and evaluation practices on operations.
Experience of managing day-to-day financial administration and reporting.
Evidence of delivering clear metric dashboards and reports.
Experience of high-quality implementation of Health and Safety and Safeguarding policies and a leadership practice that centres care for staff, volunteers, and service users. Safeguarding lead qualification is desirable but will provide training if not.
Demonstrable knowledge and experience in HR processes and management.
Experience in building and delivering strategic plans.
Proven experience of effective problem solving and responding to crisis situations.
A good working knowledge of the social welfare and political landscape in Manchester – or demonstrable experience in similar expertise and networking and an openness to learn and develop sector-specific knowledge.
A nuanced and sensitive understanding of the complex reasons people attend food banks.
Desirable Experience and Knowledge:
Partnering with and building relationships with Council, NHS, and other statutory partners and funders, corporate and social value partners and funders, high net worth donors, and fundraising through grant applications and individual/community donors.
Experience of working collaboratively with stakeholders from a variety of backgrounds, cultures, faiths, and views.
Experience of handling safeguarding incidents, follow-ups, and debriefs with staff, volunteers, and service users.
Demonstrated success in delivering communications strategies for internal and external stakeholders, including social media and press content and campaigns.
Personal Skills and Attributes:
An individual who embodies the values of Manchester Central Foodbank in their core professional practice and personal approach to their work.
An empathetic and care-centred approach and the ability to centre the experience and outcomes of people from marginalised or socially-excluded backgrounds in core decision-making and prioritisation.
A leader who takes ownership, accountability, and responsibility to drive an organisation and team forward with a developmental mindset.
A highly self-motivated and proactive person who centres collaboration and consensus with the staff team, volunteers and Board of Trustees in their approach.
Able to develop strategy and plans and translate strategy to actionable delivery and developmental projects.
A high level of literacy and communication.
A high level of numeracy and ability to analyse data.
Strong leadership attributes to build engagement and performance with the team.
Excellent interpersonal skills and the ability to motivate, persuade, and coach staff and volunteers.
Excellent personal organisation skills and the ability to manage multiple conflicting priorities and deadlines.
Manchester Central Foodbank provides emergency food parcels to 15,000+ people in Manchester every year, as well as campaigning for an end to hunger.
The client requests no contact from agencies or media sales.
Job Title: Marketing and Communications Officer
Reports to: CEO
Hours: 21 hours per week (office based)
Pay: £30,079 Pro-Rata
Trinity Winchester is seeking a Marketing & Communications Officer to join our established team, helping the fundraising team showcase our work locally and nationally while engaging and growing our supporter base.
Trinity is a Winchester-based charity which addresses the effects of homelessness and vulnerability through specialist practical and emotional support, and proactive prevention, empowering positive change.
We help people who are vulnerable to the effects of homelessness, addiction, physical and mental ill health, poverty, social isolation and domestic abuse. We offer solutions, hope, choice and control.
From humble beginnings, Trinity has grown into a respected and skilful organisation helping people to improve their lives. We provide vital practical and emotional support to over 640 people each year who are experiencing the effects of homelessness or vulnerability.
Our dedicated Women’s Service sees over 150 women each year. We support them to make positive change to their lives and in many cases break free from the damaging cycle of domestic abuse.
We aim to support individuals to change their situation and aspire towards positive fulfilling futures.
Role Purpose
The Marketing & Communications Officer is responsible for helping to develop and deliver integrated marketing and communications activity across digital, print and face-to-face channels. The role supports brand awareness, audience engagement, campaign delivery, content creation and reputation management, while ensuring communications are aligned with the organisation’s values, objectives and tone of voice.
Key Responsibilities
· Support the development and delivery of marketing and communications plans that align with organisational priorities.
· Create, edit and proofread high-quality content for a range of channels, including website copy, newsletters, social media, email campaigns, press releases, presentations and printed materials.
· Manage day-to-day activity across digital platforms, ensuring content is accurate, engaging, accessible and on brand.
· Manage and grow our volunteer base.
· Assist with planning and delivering campaigns, events and promotional activity to increase awareness, engagement and participation.
· Maintain and update website content and support the effective use of content management systems and email marketing platforms.
· Monitor social media channels and other communications platforms, responding or escalating queries where appropriate.
· Manage and regularly update the fundraising database.
· Help protect and strengthen the organisation’s brand by ensuring consistency of tone, style and visual identity across all communications.
· Liaise with internal teams and external suppliers, agencies, media contacts and stakeholders to support delivery of communications activity.
· Gather case studies, stories, testimonials and other content that demonstrate impact and support audience engagement.
· Track, analyse and report on campaign and channel performance, using insights to support continuous improvement.
· Support media relations activity, including drafting press materials, maintaining media lists and identifying positive publicity opportunities.
· Represent the organisation professionally in meetings, presentations, and networking opportunities with funders and partners where required.
· Ensure all marketing and communications activity complies with relevant policies, brand guidelines, copyright, data protection and accessibility requirements.
· Provide general administrative support for marketing and communications projects, including scheduling, maintaining content calendars and coordinating assets.
Person Specification
Essential
· Experience in a marketing, communications or similar role.
· Excellent written and verbal communication skills, with strong attention to detail.
· Ability to create compelling content for different audiences and channels.
· Experience of using social media, websites and email marketing tools in a professional context.
· Strong organisational skills with the ability to manage multiple tasks and deadlines.
· Ability to work collaboratively with colleagues and external stakeholders.
· Good understanding of branding, audience engagement and communication best practice.
· Confidence using Microsoft Office and other common digital tools.
· Ability to analyse performance data and present findings clearly.
· Awareness of data protection, accessibility and copyright considerations in communications work.
Desirable
· Relevant qualification in marketing, communications, public relations, digital media or a related field.
· Experience of working with design tools, content management systems or analytics platforms.
· Experience of campaign planning, media relations or event promotion.
· Understanding of SEO, digital accessibility and content performance optimisation.
· Experience of working within a regulated, public sector, charity or membership environment.
Key Working Relationships
The post holder will work closely with colleagues across the organisation, including senior leaders, operational teams and external partners, suppliers, agencies, media contacts and other stakeholders as required.
Why Join Trinity Winchester
Joining Trinity Winchester means using your skills to make a tangible difference in the lives of people affected by homelessness, domestic abuse and other vulnerabilities in our community. This role offers the opportunity to shape compelling communications, strengthen supporter engagement and help raise the profile of services that change lives every day.
We are a values-led charity with a strong local reputation, a practical and compassionate approach, and are a trusted voice in the community. As part of a small, committed team, you will have scope to contribute ideas, work across a varied portfolio and see the direct impact of your work.
What We Offer
· A rewarding opportunity to support a respected Winchester charity making a measurable difference in people’s lives.
· A part-time role of 21 hours per week, office based in Winchester.
· The opportunity to work closely with senior colleagues and contribute to organisation-wide priorities.
· A varied role spanning digital content, campaigns, storytelling, supporter engagement and brand development.
· A supportive team environment with scope for initiative, creativity and continuous improvement.
· On site parking,
Application Process
To apply, candidates should submit a CV and a supporting letter explaining how their experience, skills and knowledge meet the requirements of the role. The supporting statement should clearly address the person specification and demonstrate suitability for the post.
Shortlisted candidates will be invited to interview. The selection process may include a practical task relevant to the role, such as drafting content or reviewing communications material.
Equality, Diversity and Safeguarding
Trinity Winchester is committed to equality, diversity and inclusion. We welcome applications from people of all backgrounds and seek to build a workforce that reflects the communities we serve.
We are committed to safeguarding and promoting the welfare of adults, young people and children. Any appointment will be subject to appropriate pre-employment checks, which may include references and a Disclosure and Barring Service check where relevant to the role.
Carers’ Resource is delighted to be able to advertise a new role to support carers and those they care for. We are seeking:
Marketing & Communications Officer
Hours: 18 hours per week
Salary: £13,621 for 18 hours and up to £28,000 (Full Time Equivalent)
Location: Bradford, Harrogate, or Craven office with some hybrid working
The Role:
We are looking for a creative and motivated Marketing & Communications Officer with at least three years’ experience in digital marketing and communications to help raise awareness of Carers’ Resource, promote our services and strengthen engagement with carers, supporters, partners and the wider community.
This is an exciting opportunity for someone who is passionate about making a positive difference to people’s lives. The successful candidate will play an important role in supporting campaigns, creating engaging content and helping to ensure unpaid carers know where and how to access support.
Working closely with the CEO and colleagues across the organisation, you will help deliver effective marketing and communications activity that reflects the values, voice and impact of Carers’ Resource.
Key Responsibilities
Person Specification:
Essential
Desirable
Personal Attributes
What We Offer
Equality, Diversity & Inclusion
Carers’ Resource is committed to equality, diversity and inclusion and welcomes applications from all sections of the community. We are committed to creating a workplace where everyone feels valued, respected and supported.
Closing date for applications: Monday 15th June 2026
Please submit a covering letter with your CV explaining your fit to the role.
Please submit a covering letter with your CV explaining your fit to the role.
Carers’ Resource exists to support unpaid carers. We provide information, advice & support to carers, to the people they care for and professionals.
The client requests no contact from agencies or media sales.
About FLEX
Focus on Labour Exploitation (FLEX) is a research, policy and practice organisation working towards an end to labour exploitation. FLEX seeks to achieve this vision through the prevention of labour abuses, protection of the rights of those affected or at risk of exploitation and by promoting best practice responses to labour exploitation through research and evidence-based advocacy. FLEX is a small organisation that packs a big punch in terms of policy change and influencing.
About the Role
As Communications Officer, you will play a central role in delivering FLEX’s communications strategy and ensuring communications activity supports the organisation’s strategic objectives. Working closely with colleagues across the organisation and with external stakeholders, you will develop engaging content, manage digital communications channels, strengthen the organisation’s profile, and support media and stakeholder engagement.
The role requires a proactive and organised communicator with strong writing, digital and project management skills who can adapt content for different audiences and platforms.
Job title: Communications Officer
Location: FLEX office, Vauxhall, London – currently operating flexible hybrid working with a mixture of in-person and remote working.
Salary: £34,840 per annum, pro rata, subject to deductions for ta and national insurance contributions as required by law.
Hours: 4 days per week (30 hours)
Contract: Permanent
Key Responsibilities
Content Creation
Social Media and Digital Engagement
Branding and Internal Communications
Media Relations and External Engagement
Project Management and Reporting
We are committed to being an inclusive employer, creating a culture where everyone can be themselves and thrive. This means we are committed to being an anti-racist, trans-inclusive, gender-equitable and intersectional organisation.
We actively encourage applications from people of all backgrounds and cultures. In particular, those who have lived experience of the immigration system or who identify as part of marginalised communities.
If you are disabled or become disabled, we encourage you to tell us about your condition so that we can make reasonable adjustments and consider what support may be provided at the interview and task stage.
We are working to end labour exploitation by challenging and transforming the systems and structures that make workers vulnerable to abuse.
The client requests no contact from agencies or media sales.
Location: Office based in Central Southampton. Hybrid working may be possible on completion of the probation period.
The Role
The Marketing and Communications Officer will lead on promoting the work, services and impact of Citizens Advice Southampton. You will help ensure that local people know how to access advice, that stakeholders understand our impact, and that our voice is heard in local conversations about poverty, inequality and social justice.
Working closely with colleagues across the organisation, you will deliver clear, accessible and inclusive communications that reflect Citizens Advice values and strengthen our profile across Southampton.
The main tasks for the role include, but are not limited to:
Marketing and Promotion
Communications and Content
Campaigns and Impact
Stakeholder and Media Engagement
Monitoring and Improvement
Other duties and responsibilities
About you
We are looking for someone who ideally bring charity sector experience in communications, and experience of supporting strong relationships with partners and funders. You will share our passion for community wellbeing and social justice. You’ll be just as comfortable working independently as you will collaboratively alongside our dedicated teams, using your skills to promote awareness of the amazing work done by Citizens Advice Southampton.
The role will involve leading the charity through key challenges including funding pressures, local government reorganisation, and evolving service delivery needs.
Applications
At Citizens Advice, we recognise the positive value of diversity, promoting equity and celebrating inclusion. We welcome and encourage job applications from people of all backgrounds.
Please download the application pack on our website and submit your CV and a covering letter outlining how you fit the person specification to Emma Vint.
Please also complete and submit our diversity monitoring form with your application.
The closing date for this vacancy is 9am on Friday 26th June 2026.
Thank you for your interest in Citizens Advice Southampton.
Head of Communications
Location: Remote
Salary: £19,160 - £21,424 per annum
Vacancy Type: Permanent
We are a leading social justice charity supporting people to recover from addiction and leave behind crime - helping them move on in life with family, friends, jobs, homes, and a sense of belonging. Working in over 80 prison and community settings across England and Wales, we support more than 40,000 people each year to achieve lasting, transformational change.
Alongside frontline local delivery, we are driving change nationally - challenging stigma, influencing policy, and creating a society that believes in second chances and long-term recovery.
The opportunity
We are looking for an exceptional communications leader to join us in a job share Head of Communications role, working alongside an experienced colleague to shape and deliver a high-impact, organisation-wide communications strategy.
This is a unique opportunity to lead high-profile national campaigns, strengthen our voice across the media and digital landscape, and ensure our people - over 900 staff across the country, many with lived experience - remain connected, engaged, and inspired by our mission.
What you’ll lead
You will play a central role in amplifying our impact and growing our influence, including:
Why this role matters
This role sits at the heart of how we influence change - shaping how we tell our story, how we reach people who need support, and how we mobilise public and political will.
You’ll help ensure our communications are not only compelling, but impactful - supporting service delivery, influencing systems, and ultimately helping more people rebuild their lives.
Who we’re looking for
We want a dynamic, values-driven communications professional who can operate both strategically and ‘hands-on’. You will:
If you’re ready to use your communications expertise to drive real social change, we’d love to hear from you.
About Us
We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community.
To Apply
If you feel you are a suitable candidate and would like to work for Forward Trust, please click apply to be redirected to our website to complete your application.
Are you a confident communicator who enjoys building relationships and creating engaging content for a wide range of channels?
Are you passionate about the power of community organisations to improve lives?
If so, we have an exciting opportunity in our Communications & Engagement directorate, where you'll play a key role in delivering impactful communications focused on our Dormant Assets funding in Northern Ireland.
In addition to National Lottery funding, The National Lottery Community Fund distributes funding through the Dormant Assets scheme. Dormant Assets funding in Northern Ireland supports community organisations to become more sustainable and resilient, strengthening areas such as governance, digital capability and organisational development.
Background on Dormant Assets NI
In addition to being a distributor of National Lottery funding, The National Lottery Community Fund distributes money released for social purpose as laid out in the Dormant Bank and Building Society Accounts Act 2008 and the Dormant Assets Act 2022.
This legislation enables funds from dormant bank accounts and other financial products to be channelled towards good causes in the United Kingdom through an independent body called the Reclaim Fund.
Funds are distributed to The National Lottery Community Fund, which in turn makes them available for good causes in England, Scotland, Wales and Northern Ireland. Each devolved administration issues policy directions on how these funds are to be used.
The policy directions issued by the Department of Finance in September 2019 directed The National Lottery Community Fund to establish Dormant Assets NI to build capacity, resilience and sustainability in the third sector across Northern Ireland.
Responsibilities
Working within the Communications Strategy team, you’ll lead communications activity for Dormant Assets NI. You will focus on raising awareness of the programme, engaging with organisations and sector networks, and sharing learning and impact through a range of channels.
The role combines proactive communications, relationship building, and close working with Policy and Engagement colleagues to support meaningful engagement with the voluntary and community sector. Responsibilities will include:
About you
You are a confident and engaging communicator with strong written and verbal communication skills.
You enjoy building relationships and working with a wide range of people and organisations.
You may already have experience working with, or communicating with, the voluntary, community and social enterprise sector, or be keen to deepen your understanding of the sector and the context in which it operates in Northern Ireland.
You can plan and deliver communications activity using a variety of channels and adapt your approach to suit different audiences.
You are organised and proactive, with strong project management skills and the ability to manage a busy and varied workload.
You are collaborative, approachable and motivated by supporting the work of organisations that contribute to stronger communities.
Interview Details:
Interview Date: 29 June 2026
Format: Virtual
Location: Northern Ireland, Hybrid with office based in Belfast
If you would like an informal conversation about the role specifically, please contact the recruitment team.
For any questions about the recruitment process, please email the recruitment team.
How to apply:
Upload your CV in word format and write a supporting statement (1000 words) with the following criteria, we will use this to score your application.
Essential
Desirable
Equity, Diversity and Inclusion
Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.
We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages.
As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.)
It starts with community.
The client requests no contact from agencies or media sales.
Job Title: Duty Independent Gender Violence Advocate (Duty IGVA)
Location: The Gaia Centre (Lambeth, London)
Salary: £23,085.69 per annum (Inclusive of London Weighting, which may not be applicable depending on your home location and any agreed permanent homeworking arrangement)
Contract type: Part Time, Permanent
Hours: 30 hours per week. As part of this role, you will be required to participate in an out-of-hours on call rota. Operating hours of the service 8am- 6pm Monday- Friday with the expectation to work on some days 8- 4pm or 10- 6pm to cover duty shifts.
We are recruiting for a Duty Independent Gender Violence Advocate (IGVA) who will be working closely with survivors of domestic, and other gender-based abuse to provide high quality independent support, guidance and advice to survivors across all risk levels and their children.
In this role the Duty IGVA is a part of a busy team. The Duty IGVA will be the first point of contact for survivors who have been referred to the Gaia Centre by other professionals. The Duty IGVA also will be responsible for processing any self-referrals of individuals contacting the service and wishing to access support. The Duty IGVA will be responsible for responding to daily enquiries from partnership agencies, public and impacted individuals over the phone and email.
In some circumstances the Duty IGVA will be contacting survivors directly to assess their level of risk and needs to ensure eligibility. The Duty IGVA will be responsible for carrying out and implementing safety plans and needs assessments. The Duty IGVA will ensure an effective handover of the case to the relevant team for ongoing support.
The Duty IGVA will empower survivors by providing them with emotional, practical and personal welfare support. The Duty IGVA will ensure that survivors are provided with a safe, supportive and welcoming environment, enabling them to access their rights, make decisions and increase their life options. The job involves working within a multi-agency framework consisting of the MARAC and local partnership protocols and procedures that prioritise the safety of survivors.
The job involves informing survivors of the full range of civil, criminal and practical options that might increase their safety. The jobalso involves working in a fast-paced environment.
As part of this role, you will be required to participate in an out-of-hours on call rota.
Please note that this post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
Closing Date: 09:00am 11 June 2026
Interview Date: 19 June 2026
The client requests no contact from agencies or media sales.