Temporary Programme co-ordinator jobs
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Job Title: Dementia Service Co-ordinator
Reporting to: Healthier Lifestyles Service Manager
Responsible for: Dementia Service Team (currently 2 x PT Memory Tree Officer, 1x PT Dementia Activities Facilitator )
Contract: Fixed Term for 2 years / 35 hours per week (Mon to Fri with occasional evening and weekend cover as needed)
Salary: £32,119
Pension: Automatic enrolment applies
Other Benefits: 28 days annual leave, Professional development and training, Employee BUPA Assistance Programme (to support health & wellbeing), Hybrid working
Location: 81 Brigstock Road, Thornton Heath. CR7 7JH and Hybrid working across various community borough locations to support the service and our office
Role Overview
This is a unique opportunity to help shape and develop our dementia support service, working with an experienced and committed team. We are looking for someone who brings good experience of supporting people living with dementia and their carers, good service coordination, line management, service development and partnership working experience, alongside the warmth and confidence to build supportive relationships with people living with dementia, their carers and partners across the community.
Are you an experienced service co-ordinator or confident group facilitator with a good knowledge of dementia, great people management skills, strong organisational skills, and the ability to develop and lead and coordinate engaging and supportive group sessions? If you enjoy bringing people together, building relationships and creating welcoming spaces where people feel supported, we would love to hear from you.
The Dementia Service Co-ordinator is a newly created role within our Healthier Lifestyles Team responsible for coordinating and developing Age UK Croydon’s Dementia Service. A varied role with development, line management, and group facilitation/delivery responsibilities, it offers an exciting opportunity to join the team and help shape the service to support people living with dementia, their carers and the wider community. The Dementia Service sits within the Healthier Lifestyles Team and currently offers six monthly Memory Tree Cafés for people living with mild to moderate dementia and their carers, alongside co-located support groups for carers. Cafes are delivered at our Brigstock Road Community Hall and across the borough in local community venues.
The main areas of responsibility for this role are: coordinating, facilitating and expanding the service with lead responsibilities for our newest café and our carers groups. existing café and carers’ group; including prioritising café expansion supported by current funding.
The post holder will take lead responsibility for the delivery, monitoring and evaluation of our dementia-related services across the borough. You will line manage and support the dementia service staff and volunteer team to provide a welcoming, inclusive environment within our Memory Tree Cafes and carers’ support groups which promotes interaction, stimulation and wellbeing. You will also build and maintain positive working relationships across Age UK Croydon and with external partners, referrers and stakeholders, including health professionals and voluntary organisations, to strengthen, develop and promote the service.
Age UK Croydon is currently reviewing its Dementia Service, and in this role the post holder will work closely with the Healthier Lifestyles Service Manager to put the review’s recommendations into practice, ensuring quality assured delivery, data collection and monitoring and exploring opportunities for service development and partnership working.
Closing date for applications: 9am, 12 June 2026
Interview Dates: 19th and 22 June2026
Please note this role is subject to an enhanced DBS check
Our mission is to reach, involve, support and connect people so they can age well in Croydon.
The client requests no contact from agencies or media sales.
About the programme: ABC Parents Programme
The ABC Parents Programme empowers parents from the most deprived wards in Enfield and Haringey to increase their confidence and improve appropriate use of services across health and social care through child health workshops and networks of peer-to-peer support for parents.
The programme is delivered in community venues by a range of staff working in children’s community health services and Child Health Champions. They are supported by multi-agency practitioners from the hospital, primary care and voluntary sectors in Enfield and Haringey.
The programme is delivered in partnership with North Middlesex University Hospital NHS Trust (NMUH), The Bridge Renewal Trust, Every Parent and Child, Public Health Haringey, NCL CCG and other local multi-sector agencies.
About the role: Child Health Community Champions
The Child Health Champions Lead will recruit and provide ongoing support to a small team of Child Health Community Champions (CHCC). This will include:
· Supporting professional development through carrying out training needs assessments of the CHCCs and identifying appropriate training
· Alongside the Project Coordinator, planning workshops incorporating CHCCs strengths
· Holding regular meetings and quarterly Wellbeing sessions with CHCCs
· Being responsible for the recruitment and deployment of creche workers where required
About you:
You will be an enthusiastic, motivated and caring individual who understands community engagement and has experience of successfully managing a community project and providing group leadership.
The Child Health Champions Lead will be employed by Every Parent & Child and will work as a member of the ABC Parents Program Team based at NMUH.
Duties/Responsibilities
1. Engaging Community Champions
· Actively recruit new Child Health Community Champions (CHCC) and support their training.
· Working with the CHCC, identify professional training needs, develop ideas through to delivery.
· Arrange regular meetings with the CHCC to provide support and seek feedback to support monitoring and the impact of their intervention.
· Liaise with the Project Co-ordinator in planning sessions/workshops, working to the strengths of the CHCC. The Child Health Champions Lead will be parent-facing, on-site at community sessions when required.
· To organise quarterly Wellbeing sessions for CHCC.
· To liaise with CHCC to manage their attendance at workshops.
· Regularly provide performance feedback to CHCC, supporting their professional development and maintaining motivation.
2. Development and Delivery of Workshops
· Attend and support all Health and Wellbeing workshops for Community Champions.
· Where appropriate, attend and/or support the workshops run by Community Champions.
· Maintain active communication with Creche workers, professionally responding to queries, and actively engaging in finding solutions to challenges.
· Where appropriate, to support the Project Co-ordinator with setting up the training room and resources, always observing Health and Safety risk to self and others.
· To maintain an accurate record of incidents arising at the workshops and report to the CEO and the ABC Parents Project Co-ordinator.
3. Engaging with Creche Workers
· Identify and recruit Creche workers, maintaining an active bank of workers on account.
· Liaise with Creche workers to ensure their attendance at workshops.
· To receive and verify invoices from Creche workers.
· To provide feedback to the Creche worker, thus ensuring they can respond effectively to the needs of the service.
4. Other Duties
· Complete DBS checks for all CHCC and to maintain accurate records.
· To understand, promote and implement Every Parent & Child’s equality policy, recognising social and cultural diversity in the delivery of services, management of facilities, contract management and staff/volunteer recruitment and management.
· To escalate Child Protection/Safeguarding concerns to the CEO and maintain an accurate record of all escalated concerns.
· To comply with the statutory provisions of all Health and Safety, associated legislations and all Trust policies and procedures, including commitment to ethical and environmentally sustainable practices.
· To be able to work flexible hours to meet service needs, including working some evenings and weekends.
· To work flexibly to meet the demands of the service.
· To undertake training relevant to the post.
· Constructively provide feedback on issues/concerns to the Project Co-ordinator and the CEO of Every Parent & Child.
· Undertake administration duties commensurate with the post.
· Contribute data regarding Champions activities for the quarterly reports and evaluation.
· Liaise with the Project Co-ordinator and the CEO of Every Parent & Child to produce data/reports as required for reporting purposes.
· Attend staff and other project-related meetings as necessary. These may be held over video and/or face-to-face in Enfield or Haringey.
· Maintain an updated mailing list, including, but not limited to, the Child Health Community Champions.
· Consistently demonstrate integrity and professionalism in carrying out the duties and be an ambassador for the service.
The client requests no contact from agencies or media sales.