Jobs
We have an exciting opportunity to join our Community Action team as a Team Lead. In this position you’ll support our team to deliver projects and initiatives well and help others understand and deliver the potential of community-based working and engagement. You’ll operationalise strategy, take responsibility for ensuring projects and offers we make are delivered well and on time and that we are responding well to the needs and wants of the varied community and colleagues we work with. You’ll deputise for our Head of Community Action & Learning and manage an enthusiastic and friendly team of people working to create change and support communities.
To succeed in this role:
- You’ll be an excellent project manager, capable of planning delivery, to scope, time and resources, and reporting on progress of projects, or developing new processes
- You’ll be friendly, warm and approachable, and able to work with a variety of people
- You’ll be confident, well organised and experienced in managing a variety of people and projects
- You’ll be a good, clear and diplomatic communicator
- You’ll be able to demonstrate excellent organisational skills and levels of reliability
- You’ll be interested in, knowledgeable about and committed to community engagement
- You will also be committed to social change and social justice and the importance of collaborating with communities to create change or redress inequalities.
Based in the Community Action team at St Christopher’s Hospice, your role will be focused on organising resources, team work and delivery and communicating with different teams and organisations about projects, initiatives and delivery. Your role will directly line manage at least six members of staff and you’ll have oversight for the team operations which includes multiple projects working with hundreds of volunteers and community members to create change or support people.
About us
We are a world-leading hospice aspiring to a world in which all dying people and those close to them have access to care and support, whenever and wherever they need it. St Christopher’s Hospice was founded in 1967 by Dame Cicely Saunders and formed part of the modern hospice movement. Proudly celebrating over 50 years and with a turnover of over £20 million, we provide invaluable care and support to over 7,500 people across the five London Boroughs of Bromley, Croydon, Lambeth, Lewisham and Southwark.
Our Community Action team is a lively and thoughtful team working with community members and groups across five boroughs to find new ways of responding to societal need, creating change and doing so in partnership. We use creative methods to bring about mutualistic responses to death, dying and loss, and address inequities, and hold a social change agenda.
St Christopher’s is an equal opportunities employer, and we welcome applications from everyone regardless of sex, sexual orientation, gender identity, ethnicity, faith and religion, disability and age, although we are underrepresented across the organisation with BAME and LGBTQ+ employees, and so we encourage applications from these groups. We also welcome hearing from you if you have peer or lived experience, as this is an important feature of our team.
Benefits of joining St Christopher’s
- You will gain a stimulating and rewarding role with an opportunity to influence and make a real difference in the community
- Access to excellent training and development opportunities
- A number of health and wellbeing schemes
- A competitive contributory pension scheme and life assurance scheme with generous beneficiary plan
Closing Date: 7th April 2024
Interview Date: Provisional date: 19th April 2024
Your new company
Working with an exceptional charity who provides incredible support to thier beneficiaries and families.
Your new role
You will be responsible for effective strategic financial management and planning. Working with the Director of Finance and Corporate Services, Head of Financial Accounts, and the Senior Management Team.
Key responsibilities
- Managing the organisation's annual budget setting
- Development of efficient and accurate budgeting and reporting tools
- Ensuring all relevant stakeholders are provided with the financial information.
- Development of financial key performance indicators
- To work with the Director of Finance and Corporate Services to ensure the delivery of high performing, value for money and customer focused services.
- Responsible for the quarterly reports and committee papers with support from the Director of Finance and Corporate Services.
- Formulate and deliver the annual budget and long-term business models.
- Lead and motivate staff in the provision of a high-quality service to colleagues and delivering a culture of customer focused continuous improvement and value for money.
What you'll need to succeed
You will be a qualified accoutant and will haev very good expereince of developing management reporting systems. You will have worked with budget managers and will be effective providing them with valuable decison making support. Your excel skills will be excellent but you will ideally have used report writing systems as well. You must have established management skills and be able to provide clear leadership and direction
What you'll get in return
Flexible working options available. 2 days in the London office
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Main Purpose of the Role:
To provide advocacy and support to survivors of sexual violence. The ISVA will support adults who have reported or are wishing to report this crime navigate the criminal justice system. The ISVA will work closely with the Police Service, Sexual Assault Referral Centre, CPS, and other relevant organisations.
ISVA Main Duties
· Provide advice, guidance and information to adults who have experienced rape and sexual abuse.
· Support service users that have been referred to Trust House Reading.
· Support clients in making informed choices about their future options.
· Explain relevant criminal, legal and civil remedies and housing options to clients as required.
· Assess the risk and support needs of clients.
· Develop individual support plans to address risks /support needs of clients.
· Ensure that clients are aware of the services to which they are entitled and advocate for them to help them access services.
· Understand the legal framework relating to the protection of children and vulnerable adults including the policy and procedures in relation to safeguarding children and vulnerable adults.
· Support ISVA clients through the criminal justice system, explaining the procedures and their role and rights within that system, referring to Victim Support or the Witness Care Service as appropriate.
· Support the service user in making a witness statement and attending court.
· Keep the service user informed about case progress on behalf of the police in line with the requirements of the Service Code of Practice.
· Participate in case conferences with the police, CPS and prosecuting barrister.
· Assist clients accessing special measures.
· Liaise with the police, CPS and other service providers on behalf of the service user.
· Provide information and support in relation to Criminal Injuries Compensation.
· Help clients to develop their own support network.
· Refer on and arrange meetings with other agencies/services as necessary, for instance, sexual health services, mental health, drug and alcohol, counselling, housing etc.
· Actively and positively engage with other voluntary sector agencies, including sexual violence specialist agencies e.g. domestic violence service outreach, IDVA and refuge providers.
· Manage a caseload of approximately 14 active cases.
· Maintain and update records of all cases including initial referral, risk assessment, subsequent risk assessment, care and safety plans, and action taken.
· To understand and assess other support needs of clients, for example translation or interpretation needs and be fully aware of available resources.
· Where an assault is related to domestic violence and the client is assessed as high risk, refer on to Multi Agency Risk Assessment Conference (MARAC) following locally agreed protocols (including working proactively with the Independent Domestic Violence Advisor Service), attend and participate in meetings and follow-up on actions agreed in MARAC.
· Contribute to the development of policies, protocols, guidelines, strategies within practice area if necessary.
· Collate areas of service gap and service inadequacy to feed back to the commissioner and the relevant strategic groups.
· Note and feed back to the commissioner and the relevant strategic groups or other appropriate body any consistent difficulties clients are having accessing services.
ISVA Person Specification
Essential:
· Educated to A-level standard.
· Experience of working with vulnerable clients.
· Knowledge of the impact of rape/sexual violence and sexual abuse on service.
· Knowledge of the criminal justice system for survivors of rape and sexual abuse.
· Understanding of the principles of risk assessment and safety planning.
· Pro-active.
· Empathic, with a non-judgmental approach.
· A good listener.
· Strong crisis management skills.
· Understanding of the process of seeking help and barriers to seeking help.
· Good written and verbal communication skills.
· Ability to work on own without close supervision.
· Ability to manage caseload and work priorities.
· Ability to share sensitive information, adhering to protocols.
· Understanding of child protection and safeguarding issues and legal responsibilities.
· Willingness to undertake regular training.
· Willingness and ability to work with clients of all genders.
· Commitment to continued professional development.
· Knowledge of and commitment to diversity issues.
· Ability to work safely and within boundaries.
· Completed accredited ISVA training course (or equivalent) or willingness to complete the training.
· Willingness and ability to travel across the Thames Valley when necessary.
· Computer literate: word-processing, emailing, data collection/spreadsheets.
· Ability and willingness to work in partnership and as part of a team.
Desirable:
· Professional qualification in social work or related field.
· Current full driving license and own vehicle.
The client requests no contact from agencies or media sales.
A fantastic Foundation working to tackle child poverty, deforestation and domestic abuse are looking to recruit a highly skilled and experienced Strategy Director.
Salary: £80,000 - £100,000 (dependent on experience)
Location: Central London
Contract: Full time / permanent
As Strategy Director you will provide strategic direction and guidance to ensure alignment with the organisation's mission and goals.
Key Responsibilities include:
- Leading on the development and execution of the organisation's strategic plan, working closely with the Founder and senior leadership team to define long-term objectives, priorities, and initiatives.
- Utilising professional networks and relationships to identify and recruit top talent for key positions within the organisation.
- Cultivating and maintaining strategic partnerships with external organizations, charity partners, donors, and community stakeholders to advance the organisation's mission and goals.
- Establishing key performance indicators (KPIs) and metrics to track the effectiveness and impact of strategic initiatives.
- Taking the lead in planning and executing the opening of a domestic abuse centre scheduled for 2024.
The successful candidate will have a proven track record of success in driving organisational growth and impact within a small foundation/organisation and will have demonstrated leadership ability, with experience leading cross-functional teams and managing senior level relationships. A strategic mindset, with the ability to think critically, and anticipate future trends and challenges is key and a real and committed passion for social justice and equity is essential.
If you would like to receive an Information Pack on how to apply, please send a CV in confidence to Lizzy Clark
Please note, applications are being considered on a rolling basis and only successful candidates will be contacted with further information.
Harris Hill Charity Recruitment Specialists operates an equal opportunity policy and commits to treating all of our candidates and jobseekers fairly. We welcome and encourage applications from everyone regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
Title: Fundraising Data Analyst
Salary: £34,500 to £38,300 per annum plus £3,500 London allowance if applicable
Hours/Contract: 35 hours per week, Fixed term
Based: Embassy Gardens / Hybrid
Closing date: 31st March 2024
Interview date: On a rolling basis
The role of the Data Analyst is a key member of the Fundraising Analysis, Insight & Selections team who supports the Senior Data Analyst with providing analysis and reporting to the Innovation, Income and Engagement Directorate.
Data and Insight is a vital element in guiding decision making across Marie Curie.
A key theme of the Data Analyst role is to:
- Maintain & develop existing reporting
- Maintain & develop existing data processes
- Ad hoc Analysis & Insight Support
- Communicate and interpret insights to fundraising colleagues
- Use visualisations to communicate key findings
Marie Curie Benefits Package:
- Season ticket loan -for travelling to and from work
- Defined contribution schemes for Pension
- Marie Curie Group Personal Pension Scheme
- Loan schemes for bikes; computers and satellite navigation systems
- Introduce a friend scheme
- Help with childcare cost (TC apply)
- Entitled under Marie Curie Blue Light Card
- Entitled to Benefit-Hub Discount Scheme
- Life assurance - for all employees
- Eye care - (under Display Screen Equipment (DSE) regulations, Marie Curie will pay towards sight tests if you use computer screens and other displays as part of your job)
What's in it for you:
- Annual leave allowance:
- England and Wales = 25 days plus 8 public holidays (pro rata)
- Competitive Policy for parental/sick leave
- Continuous Professional Development - (Marie Curie supports and encourages personal and professional development)
- Industry leading training programmes
- Flexible Working
- Free DBS
What we are looking for:
- Previous analytical experience
- Advanced Excel skills
- Previous experience of using Power BI & SQL skills or a demonstratable ability and desire to learn these
- You'll want to improve current processes and want to build on current reports to deliver improved insight to Fundraisers to make decisions on
- You'll have an investigative outlook, so you want to find the reasons why from the data
You'll work with teams across Marie Curie to maintain and develop Power BI reports that allow teams to self-serve. You'll translate requirements into action through these reports and look to continue to develop the insight available. A key part is insight projects to help answer questions on our supporters and develop our understanding. You'll interrogate the data, use your curiosity to understand the reasons why and ensure there are clear recommendations and actionable insights / next steps. You'll use your visualisations skills to help communicate these outputs.
To view the job description please
To apply, please send us your most recent CV and a cover letter detailing your experience, how you meet the person specification and why you would like to work for Marie Curie
Equity, Diversity, Inclusion & Wellbeing
We believe that diversity makes us stronger. Join Marie Curie and be part of an inclusive and equitable workplace where everyone's unique perspectives and experiences are valued. We welcome candidates from all backgrounds and walks of life. Apply today to bring your talents to our diverse and inclusive charity.
This role will be subject to receiving a satisfactory disclosure check.
We reserve the right to close this vacancy early. Agencies need not apply.
About us:
Every day of your life matters - from the first to the last. When you work for Marie Curie, you understand that better than ever. We're a passionate, committed and diverse team of more than 4,400 staff and 12,000 volunteers, here for people living with any terminal illness, and their families. We offer expert care, guidance and support, to help them get the most from the time they have left.
Everyone knows our daffodil, but it's our warmth, creativity and care that touch lives. Here, we take the time to really get to know the people we care for and those who love them. And we do whatever it takes to give them the final days and hours they deserve.
About Galop:
Galop is the UK's LGBT+ anti-abuse charity, working with and for LGBT+ victims and survivors of abuse and violence.
Galop works directly with thousands of LGBT+ people who have experienced Gender Based Violence every year. Specialising in supporting victims and survivors of domestic abuse, sexual violence, hate crime, honour-based abuse, forced marriage, so-called conversion therapies, and other forms of interpersonal abuse. Galop uses what is learnt through working on the frontlines with clients to work on national and local policy change, to improve outcomes for LGBT+ victims and survivors of abuse and violence.
Galop is a service run by LGBT+ people, for LGBT+ people, and the needs of the community are at the centre of what they do.
About the Interim Chief Executive role:
As Interim CEO, you will be joining with a clear mandate to develop and deliver a short-term strategic plan, stepping into the challenge to cover the immediate needs of Galop.
Some of the key areas of responsibility will include:
Working with the Board of Trustees to ensure that Galop continues to work towards achieving its vision, aims and objectives, while also meeting regulatory and good governance requirements and adhering to its values and code of conduct.
Playing a transformational leadership role in the development of an organisation with the culture, values, people, strategy, systems and processes needed to succeed both now and in the future.
Providing strategic vision and leadership to the staff, maintaining staff morale and ensuring an organisational culture which is inclusive, anti-discriminatory and which attracts, motivates and develops a diverse and competent staff.
Leading the organisation in embedding the organisation's Anti-Racism and Diversity & Inclusion Strategy over the next 12 months.
Understanding the current climate around LGBT+ rights in the UK and being confident taking the lead in national conversations around LGBT+ abuse and violence.
Ensuring that LGBT+ survivor engagement is at the centre of Galop's work, ensuring that survivor voice is integral to of all aspects of Galop's development.
Being responsible to the Board for the financial health, probity and viability of Galop, ensuring income from diverse sources is developed and secured, and maintaining reserves in consultation with the Board.
Identifying opportunities to secure income and develop tenders and proposals, and promoting and negotiating agreements to ensure appropriate financial resources are in place to enable the organisation to achieve its objectives and meet fundraising targets in consultation with the Board.
To protect and develop the Galop brand, further building the national profile of the Charity as a values-led organisation delivering high-quality services and expertise in the needs of LGBT+ survivors.
To contribute to donor and partner relationships at the highest level, working with relevant teams to identify and where appropriate lead on approaches to high value potential supporters and funders.
Salary: circa £80k
Location & Hours: Hybrid working model with a minimum two days a week at the Galop office (City of London). Operate on a 35-hour working week, with flexible working arrangements such as compressed hours being considered.
How to Apply:
This post is only available to applicants from the LGBTQ+ community as permitted under the Equality Act 2010 as a Genuine Occupational Requirement.
Charity People Ltd is acting as a recruitment agency advisor to Galop on this appointment. If you believe your values align with those of Galop and you are keen on joining the organisation as they strive to deliver the mission on an increasingly national scale, then we would love to hear from you.
To receive the full recruitment pack, which has the details about this role and how to apply, please send your CV to Senior Appointments at Charity People
Timeline:
Q&A Webinar hosted by Galop, where they will share further insights and answer any additional questions you may have. Please register your interest in attending this webinar with your consultant and we will send you a link.
Webinar hosted by CP and Galop 6pm 26th March,
Closing date for applications 9am 8th April 2024
First round interviews w/c 15th April 2024
Final interviews w/c 22nd April 2024
We want you to have every opportunity to demonstrate your skills, ability, and potential; please contact us if you require any assistance or adjustments so we can help make the application process work for you.
Charity People actively promotes equality, diversity, and inclusion. We match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities with which we work.
I am delighted to be working alongside an amazing children’s charity in search of 2 x Data Support Executives. This is a London based hybrid role for 11 weeks, start date 2 April. As Data Support Executive your role will be to support the team by loading data on different databases, run predefined processes, helping to keep supporters' data on the core databases up to date and accurate.
Job purpose:
Work with the team to clear a backlog of data that has been previously allocated incorrectly on database(s)
To be able to quickly spot data discrepancies and errors and, where appropriate, learn to manipulate and transform data into understandable format, using tools such as Microsoft Excel or Access (or other similar data manipulation tools).
Be aware of the impact of loading or processing data on to databases.
Skills and experience:
High levels of numeracy skills, able to interpret, analyse and present information in clear and accurate format to meet desired outcomes.
Understanding of importing, transforming, loading and reconciling high volumes of complex data onto databases (such as CRM, Raisers Edge or similar).
Understanding of success in being responsible for carrying out key financial and data processes in a secure, compliant and accurate way.
Skilled in using Microsoft Office (Access & Excel preferably to a high level and Word, Outlook, Teams, etc.) and other Windows based software packages.
If you have the above skills and experience and are immediately available, please apply online today. I would love to have a conversation with you!
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Families Out Loud (FOL) is a Wiltshire charity working with families challenged by someone else’s drug and alcohol dependency, supporting them to bravely build a better life. We want to reach every family impacted by drug and alcohol use so they can speak out, free from stigma, and receive the support, care and help they need. Our services include one-to-one, group, family and bereavement support, as well as a specialist teen support service.
FOL was founded 5 years ago by the current board of trustees, all of whom have lived-experience of family addiction. If you're an experienced marketing coordinator who would like to be part of a friendly and supportive team that's passionate about helping people, apply today!
About the role
As a Marketing Coordinator working with Families Out Loud, you will be an energetic person who is passionate about brand awareness. You will complete themed projects encompassing both digital outputs and local community relationship building (e.g. launch of a new service – for example our new Teen Support engagement – or promoting upcoming events and driving target audience attendance). Within our values of Listen, Care, Be Practical and Show Determination, the key responsibilities of the role are:
- Plan, create, proofread and edit written and visual content, including the quarterly newsletter, for different audiences and channels
- Make contact and build relationships with community partners
- Work as part of a team to deliver in-person fundraising events
- Monitor and evaluate the effectiveness of FOL’s marketing initiatives
- Work collaboratively with the Fundraiser
- Provide end-of-project reports
- Develop and maintain a good understanding of the charity’s services
Person Specification
We expect you to meet most of these criteria. However, we don’t expect you to meet every point and welcome applicants with transferable skills and the ability to apply themselves in a new context.
Qualifications & experience
Essential
- At least two years’ experience in a marketing or a copywriting role
- Experienced in using social media, Outlook, Word, Excel, PowerPoint and Just Giving
- Ability to represent the charity at fundraising events in Wiltshire
Desirable
- Lived-experience or an understanding of family addiction
- A marketing-related degree or CIM qualification
- Experience in using Canva, WordPress and Mailchimp
- Experience in the marketing aspects of in-person fundraising events
Skills and knowledge
- Strong interpersonal skills with the ability to connect with community partners and stakeholders
- A high standard of written English with the ability to produce clear, concise and effective copy
- Creative and professional design skills
- A good eye for detail
- An ability to multi-task and work within deadlines
- Excellent organisation and time-management skills
- Ability to work as part of a team to deliver the charity’s 5-year Strategic Plan
This role is sponsored by The National Lottery
#marketing #marketingcoordinator #digitalmarketing
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Ealing Shop Manager (Part-Time)
Every 6 minutes someone learns that they are losing their sight. Every five hours, a baby is born with sight problems. In these moments, two profound questions emerge:
• Can this be stopped?
• How do I (or my child) live this life?
The merger of Fight for Sight and Vision Foundation on 1st April 2023 will enable us to address both questions. By combining our strengths and expertise we’ll be the only significant national funder with the efficiency, capability, and capacity to increase investment in medical research and social improvement. Together we can mitigate both the prevalence and impact of sight loss.
We have a clear ambition, led by our CEO, Keith Valentine, who has valuable lived experience of sight loss. This ambition includes retail growth plans and an income generation strategy to open more shops over the next 5 years. We currently operate 11 shops selling donated goods, including an online eBay shop.
We are now looking for experienced, committed, and creative individuals to join our dynamic team as we devise and launch a new five-year strategy. You’ll be part of something impactful, we’d love to hear from you.
The Ealing Shop Manager will play a crucial role in the future growth of our newly merged charity and the impact that we can achieve through partnership for people with sight loss.
JOB DESCRIPTION AND PERSON SPECIFICATION
Responsible to
Area Manager
Direct reports
Immediately responsible for recruiting and developing a team of dedicated volunteers. In due course the role and responsibilities may grow in line with organisational growth and priorities.
Working hours and contract
Permanent, part-time
21/28 hours per week over three/four days, primarily weekends but flexible over a seven-day rota
Salary
£23,933 pro-rata plus OTE Bonus
Location
Ealing
Role Responsibilities:
Purpose of Job
· To coach, lead and manage a team of volunteers
· Drive sales performance to exceed targets, maximising cost efficiency
· Maximise shop profits through delivery of the retail strategy, including income, gift aid donor sign up and conversion, donations and other income generators.
· To achieve compliance with relevant regulation e.g., health and safety and safeguarding, whilst adhering to all policies and procedures
· To promote strong relations within the local community to enhance the profile and good name of the charity
Main Responsibilities
· To deliver shop income plan
· To achieve gift aid income objectives, donor sign up and conversion. Improving processes to deliver maximum value, coaching colleagues to success
· To support and manage volunteer pricing to ensure items are processed in line with policies and procedures, recognising and thanking the team for their contribution
· To develop a culture of ownership and follow up within own team and volunteers
· To adhere to safe, legal & secure requirements and standards for the shop, both front and back of house
· To induct, train and coach new colleagues, as evidenced through induction paperwork and development plans
· To role model and promote effective team communication, celebrating success and sharing best practice
· To liaise closely with the Warehouse Manager, Area Support and Volunteer Manager and Area Manager
· To role model exceptional customer service to supporters and donors, providing feedback in a timely manner
· To ensure the highest standards of customer care and service are demonstrated by self, line reports and volunteers
· Promote, monitor and act on internal and external customer feedback
· To evidence effective local networking to generate donations and volunteer engagement, including local business and other stakeholders
· To monitor and check security of stock and debrief variances with the Area Manager
· To proactively assess own development needs and seek out development opportunities to enhance contribution to Retail objectives and operations
· To take ownership of good housekeeping for all areas of responsibility
· To accept responsibility and carry out any other task commensurate to the role
Person specification:
Skills, knowledge & experience
Sales and Profit
· Monitor and be accountable for sales and category performance, as well as ensure that the team are aware of and engaged in the shop’s financial performance
· Foster a creative and entrepreneurial shop environment where team members seek to maximise income in new and innovative ways both within the shop and through a variety of channels, such as community events
· Manage the team to maximise income from Gift Aid on donated products
· Ensure that all of Vision Foundation financial procedures are adhered to and executed in a timely fashion by the shop team
Shop Floor
· Ensure sourcing sufficient levels of donated stock locally in collaboration with the shop team
· Establish efficient and commercially successful stock processing systems (such as pricing, quality standards, consumer safety, stock density and culling stock), including backroom systems and ensure these are adhered to by the volunteer team. Ensure that all legal and Vision Foundation internal regulations regarding donated stock are adhered to
· Inspire the team to provide a great customer and donor experience, which enables The Vision Foundation to attract new supporters every day. Ensure that feedback, including complaints are escalated to the Area Manager within the agreed timeframes
· Empower the team to create original, appropriate and commercially successful visual merchandising displays, including shop windows
· Make sure that all procedures for the sale of new products are followed by the volunteer team (if applicable)
· Work with the Area Manager to ensure our shops are in good condition, maximise their potential and are fit for purpose
· Provide a safe and healthy working environment and ensure that all team members are aware of and operate within Vision Foundation’s health and safety policies and procedures, including waste management and customer safety
Leadership - Volunteers
· Recruit, induct, and retain an inclusive and diverse volunteer team, which is large enough in numbers and capable to maximise the shop’s income and profitability and guarantee the smooth running of the shop.
· Maintain an empowered, well trained, motivated and engaged volunteer team with excellent levels of communication at team and individual level.
· Connect the volunteer team with Vision Foundation’s work and help them to understand the value of their contribution
Leadership - Paid Staff
· Recruit, induct, and retain an inclusive and diverse volunteer team, which is large enough in numbers and capable to maximise the shop’s income and profitability and guarantee the smooth running of the shop.
· Maintain an empowered, well trained, motivated and engaged volunteer team with excellent levels of communication at team and individual level.
· Connect the volunteer team with Vision Foundation’s work and help them to understand the value of their contribution.
Management - being part of Vision Foundation
· Play active part in the charity, including attending and contributing to all-staff meetings
· Play a key role in enabling the shop to represent Vision Foundation and increase the knowledge of the local community about our mission and work
· Be accountable for the integration of the shop into the local community in collaboration with the shop team
· Empower the team to respond to all appeals and fundraising opportunities.
· Adhere to and enforce Vision Foundation’s safeguarding policies.
Other
· Required to adhere to Vision Foundation’s vision, mission and values
· Understanding of and commitment to adhere to equality, diversity, and staff health and wellbeing principles
Personal qualities
· The ability to work under pressure whilst remaining calm and organised
· To be receptive to change and to act as a change agent
· The ability to maintain excellent rapport with staff, volunteers, supporters, and donors
· To demonstrate a calm and logical approach to problem solving
· To consistently demonstrate a dedicated approach to the quality of customer service and team working.
· Comfortable working in a small team both strategically and operationally
· Commitment to teamwork, business partnering and a collegiate approach – with a ‘can do’ attitude and a sense of humour.
· Able to provide positive, dynamic, tenacious and flexible leadership at all times.
· Results-driven, able to measure and quantify own outcomes.
· Adaptable to changing landscape and evolving organisation.
· Willing and able to operate at pace in an organisation going through rapid change, using your initiative and delivering to tight deadlines
· Excellent verbal and written communication skills
· Highly organised with ability to plan effectively and allocate resources appropriately.
· An understanding of and commitment to London’s blind and partially sighted people.
Flexibility
· The role description is a general outline of duties and responsibilities and may be amended as the newly merged charity develops and the role grows. The post holder may be required to undertake other duties as may be reasonably required from time to time.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Ealing Senior Shop Manager
Every 6 minutes someone learns that they are losing their sight. Every five hours, a baby is born with sight problems. In these moments, two profound questions emerge:
• Can this be stopped?
• How do I (or my child) live this life?
The merger of Fight for Sight and Vision Foundation on 1st April 2023 will enable us to address both questions. By combining our strengths and expertise we’ll be the only significant national funder with the efficiency, capability, and capacity to increase investment in medical research and social improvement. Together we can mitigate both the prevalence and impact of sight loss.
We have a clear ambition, led by our CEO, Keith Valentine, who has valuable lived experience of sight loss. This ambition includes retail growth plans and an income generation strategy to open more shops over the next 5 years. We currently operate 11 shops selling donated goods, including an online eBay shop.
We are now looking for experienced, committed, and creative individuals to join our dynamic team as we devise and launch a new five-year strategy. You’ll be part of something impactful, we’d love to hear from you.
The Ealing Shop Manager will play a crucial role in the future growth of our newly merged charity and the impact that we can achieve through partnership for people with sight loss.
JOB DESCRIPTION AND PERSON SPECIFICATION
Responsible to
Area Manager
Direct reports
Immediately responsible for recruiting and developing a team of dedicated volunteers. In due course the role and responsibilities may grow in line with organisational growth and priorities.
Working hours and contract
Permanent, full-time
Salary
Up to £30,000 dependent on experience, plus OTE Bonus
Location
Ealing
Role Responsibilities:
Purpose of Job
· To coach, lead and manage a team of volunteers
· Drive sales performance to exceed targets, maximising cost efficiency
· Maximise shop profits through delivery of the retail strategy, including income, gift aid donor sign up and conversion, donations and other income generators.
· To achieve compliance with relevant regulation e.g., health and safety and safeguarding, whilst adhering to all policies and procedures
· To promote strong relations within the local community to enhance the profile and good name of the charity
Main Responsibilities
· To deliver shop income plan
· To achieve gift aid income objectives, donor sign up and conversion. Improving processes to deliver maximum value, coaching colleagues to success
· To support and manage volunteer pricing to ensure items are processed in line with policies and procedures, recognising and thanking the team for their contribution
· To develop a culture of ownership and follow up within own team and volunteers
· To adhere to safe, legal & secure requirements and standards for the shop, both front and back of house
· To induct, train and coach new colleagues, as evidenced through induction paperwork and development plans
· To role model and promote effective team communication, celebrating success and sharing best practice
· To liaise closely with the Warehouse Manager, Area Support and Volunteer Manager and Area Manager
· To role model exceptional customer service to supporters and donors, providing feedback in a timely manner
· To ensure the highest standards of customer care and service are demonstrated by self, line reports and volunteers
· Promote, monitor and act on internal and external customer feedback
· To evidence effective local networking to generate donations and volunteer engagement, including local business and other stakeholders
· To monitor and check security of stock and debrief variances with the Area Manager
· To proactively assess own development needs and seek out development opportunities to enhance contribution to Retail objectives and operations
· To take ownership of good housekeeping for all areas of responsibility
· To accept responsibility and carry out any other task commensurate to the role
Person specification:
Skills, knowledge & experience
Sales and Profit
· Monitor and be accountable for sales and category performance, as well as ensure that the team are aware of and engaged in the shop’s financial performance
· Foster a creative and entrepreneurial shop environment where team members seek to maximise income in new and innovative ways both within the shop and through a variety of channels, such as community events
· Manage the team to maximise income from Gift Aid on donated products
· Ensure that all of Vision Foundation financial procedures are adhered to and executed in a timely fashion by the shop team
Shop Floor
· Ensure sourcing sufficient levels of donated stock locally in collaboration with the shop team
· Establish efficient and commercially successful stock processing systems (such as pricing, quality standards, consumer safety, stock density and culling stock), including backroom systems and ensure these are adhered to by the volunteer team. Ensure that all legal and Vision Foundation internal regulations regarding donated stock are adhered to
· Inspire the team to provide a great customer and donor experience, which enables The Vision Foundation to attract new supporters every day. Ensure that feedback, including complaints are escalated to the Area Manager within the agreed timeframes
· Empower the team to create original, appropriate and commercially successful visual merchandising displays, including shop windows
· Make sure that all procedures for the sale of new products are followed by the volunteer team (if applicable)
· Work with the Area Manager to ensure our shops are in good condition, maximise their potential and are fit for purpose
· Provide a safe and healthy working environment and ensure that all team members are aware of and operate within Vision Foundation’s health and safety policies and procedures, including waste management and customer safety
Leadership - Volunteers
· Recruit, induct, and retain an inclusive and diverse volunteer team, which is large enough in numbers and capable to maximise the shop’s income and profitability and guarantee the smooth running of the shop.
· Maintain an empowered, well trained, motivated and engaged volunteer team with excellent levels of communication at team and individual level.
· Connect the volunteer team with Vision Foundation’s work and help them to understand the value of their contribution
Leadership - Paid Staff
· Recruit, induct, and retain an inclusive and diverse volunteer team, which is large enough in numbers and capable to maximise the shop’s income and profitability and guarantee the smooth running of the shop.
· Maintain an empowered, well trained, motivated and engaged volunteer team with excellent levels of communication at team and individual level.
· Connect the volunteer team with Vision Foundation’s work and help them to understand the value of their contribution.
Management - being part of Vision Foundation
· Play active part in the charity, including attending and contributing to all-staff meetings
· Play a key role in enabling the shop to represent Vision Foundation and increase the knowledge of the local community about our mission and work
· Be accountable for the integration of the shop into the local community in collaboration with the shop team
· Empower the team to respond to all appeals and fundraising opportunities.
· Adhere to and enforce Vision Foundation’s safeguarding policies.
Other
· Required to adhere to Vision Foundation’s vision, mission and values
· Understanding of and commitment to adhere to equality, diversity, and staff health and wellbeing principles
Personal qualities
· The ability to work under pressure whilst remaining calm and organised
· To be receptive to change and to act as a change agent
· The ability to maintain excellent rapport with staff, volunteers, supporters, and donors
· To demonstrate a calm and logical approach to problem solving
· To consistently demonstrate a dedicated approach to the quality of customer service and team working.
· Comfortable working in a small team both strategically and operationally
· Commitment to teamwork, business partnering and a collegiate approach – with a ‘can do’ attitude and a sense of humour.
· Able to provide positive, dynamic, tenacious and flexible leadership at all times.
· Results-driven, able to measure and quantify own outcomes.
· Adaptable to changing landscape and evolving organisation.
· Willing and able to operate at pace in an organisation going through rapid change, using your initiative and delivering to tight deadlines
· Excellent verbal and written communication skills
· Highly organised with ability to plan effectively and allocate resources appropriately.
· An understanding of and commitment to London’s blind and partially sighted people.
Flexibility
· The role description is a general outline of duties and responsibilities and may be amended as the newly merged charity develops and the role grows. The post holder may be required to undertake other duties as may be reasonably required from time to time.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Portobello Senior Shop Manager
Every 6 minutes someone learns that they are losing their sight. Every five hours, a baby is born with sight problems. In these moments, two profound questions emerge:
• Can this be stopped?
• How do I (or my child) live this life?
The merger of Fight for Sight and Vision Foundation on 1st April 2023 will enable us to address both questions. By combining our strengths and expertise we’ll be the only significant national funder with the efficiency, capability, and capacity to increase investment in medical research and social improvement. Together we can mitigate both the prevalence and impact of sight loss.
We have a clear ambition, led by our CEO, Keith Valentine, who has valuable lived experience of sight loss. This ambition includes retail growth plans and an income generation strategy to open more shops over the next 5 years. We currently operate 11 shops selling donated goods, including an online eBay shop.
We are now looking for experienced, committed, and creative individuals to join our dynamic team as we devise and launch a new five-year strategy. You’ll be part of something impactful, we’d love to hear from you.
The Portobello Shop Manager will play a crucial role in the future growth of our newly merged charity and the impact that we can achieve through partnership for people with sight loss.
JOB DESCRIPTION AND PERSON SPECIFICATION
Responsible to
Area Manager
Direct reports
Immediately responsible for recruiting and developing a team of dedicated volunteers. In due course the role and responsibilities may grow in line with organisational growth and priorities.
Working hours and contract
Permanent, full-time
Salary
Up to £30,000 dependent on experience, plus OTE Bonus
Location
Portobello
Role Responsibilities:
Purpose of Job
· To coach, lead and manage a team of volunteers
· Drive sales performance to exceed targets, maximising cost efficiency
· Maximise shop profits through delivery of the retail strategy, including income, gift aid donor sign up and conversion, donations and other income generators.
· To achieve compliance with relevant regulation e.g., health and safety and safeguarding, whilst adhering to all policies and procedures
· To promote strong relations within the local community to enhance the profile and good name of the charity
Main Responsibilities
· To deliver shop income plan
· To achieve gift aid income objectives, donor sign up and conversion. Improving processes to deliver maximum value, coaching colleagues to success
· To support and manage volunteer pricing to ensure items are processed in line with policies and procedures, recognising and thanking the team for their contribution
· To develop a culture of ownership and follow up within own team and volunteers
· To adhere to safe, legal & secure requirements and standards for the shop, both front and back of house
· To induct, train and coach new colleagues, as evidenced through induction paperwork and development plans
· To role model and promote effective team communication, celebrating success and sharing best practice
· To liaise closely with the Warehouse Manager, Area Support and Volunteer Manager and Area Manager
· To role model exceptional customer service to supporters and donors, providing feedback in a timely manner
· To ensure the highest standards of customer care and service are demonstrated by self, line reports and volunteers
· Promote, monitor and act on internal and external customer feedback
· To evidence effective local networking to generate donations and volunteer engagement, including local business and other stakeholders
· To monitor and check security of stock and debrief variances with the Area Manager
· To proactively assess own development needs and seek out development opportunities to enhance contribution to Retail objectives and operations
· To take ownership of good housekeeping for all areas of responsibility
· To accept responsibility and carry out any other task commensurate to the role
Person specification:
Skills, knowledge & experience
Sales and Profit
· Monitor and be accountable for sales and category performance, as well as ensure that the team are aware of and engaged in the shop’s financial performance
· Foster a creative and entrepreneurial shop environment where team members seek to maximise income in new and innovative ways both within the shop and through a variety of channels, such as community events
· Manage the team to maximise income from Gift Aid on donated products
· Ensure that all of Vision Foundation financial procedures are adhered to and executed in a timely fashion by the shop team
Shop Floor
· Ensure sourcing sufficient levels of donated stock locally in collaboration with the shop team
· Establish efficient and commercially successful stock processing systems (such as pricing, quality standards, consumer safety, stock density and culling stock), including backroom systems and ensure these are adhered to by the volunteer team. Ensure that all legal and Vision Foundation internal regulations regarding donated stock are adhered to
· Inspire the team to provide a great customer and donor experience, which enables The Vision Foundation to attract new supporters every day. Ensure that feedback, including complaints are escalated to the Area Manager within the agreed timeframes
· Empower the team to create original, appropriate and commercially successful visual merchandising displays, including shop windows
· Make sure that all procedures for the sale of new products are followed by the volunteer team (if applicable)
· Work with the Area Manager to ensure our shops are in good condition, maximise their potential and are fit for purpose
· Provide a safe and healthy working environment and ensure that all team members are aware of and operate within Vision Foundation’s health and safety policies and procedures, including waste management and customer safety
Leadership - Volunteers
· Recruit, induct, and retain an inclusive and diverse volunteer team, which is large enough in numbers and capable to maximise the shop’s income and profitability and guarantee the smooth running of the shop.
· Maintain an empowered, well trained, motivated and engaged volunteer team with excellent levels of communication at team and individual level.
· Connect the volunteer team with Vision Foundation’s work and help them to understand the value of their contribution
Leadership - Paid Staff
· Recruit, induct, and retain an inclusive and diverse volunteer team, which is large enough in numbers and capable to maximise the shop’s income and profitability and guarantee the smooth running of the shop.
· Maintain an empowered, well trained, motivated and engaged volunteer team with excellent levels of communication at team and individual level.
· Connect the volunteer team with Vision Foundation’s work and help them to understand the value of their contribution.
Management - being part of Vision Foundation
· Play active part in the charity, including attending and contributing to all-staff meetings
· Play a key role in enabling the shop to represent Vision Foundation and increase the knowledge of the local community about our mission and work
· Be accountable for the integration of the shop into the local community in collaboration with the shop team
· Empower the team to respond to all appeals and fundraising opportunities.
· Adhere to and enforce Vision Foundation’s safeguarding policies.
Other
· Required to adhere to Vision Foundation’s vision, mission and values
· Understanding of and commitment to adhere to equality, diversity, and staff health and wellbeing principles
Personal qualities
· The ability to work under pressure whilst remaining calm and organised
· To be receptive to change and to act as a change agent
· The ability to maintain excellent rapport with staff, volunteers, supporters, and donors
· To demonstrate a calm and logical approach to problem solving
· To consistently demonstrate a dedicated approach to the quality of customer service and team working.
· Comfortable working in a small team both strategically and operationally
· Commitment to teamwork, business partnering and a collegiate approach – with a ‘can do’ attitude and a sense of humour.
· Able to provide positive, dynamic, tenacious and flexible leadership at all times.
· Results-driven, able to measure and quantify own outcomes.
· Adaptable to changing landscape and evolving organisation.
· Willing and able to operate at pace in an organisation going through rapid change, using your initiative and delivering to tight deadlines
· Excellent verbal and written communication skills
· Highly organised with ability to plan effectively and allocate resources appropriately.
· An understanding of and commitment to London’s blind and partially sighted people.
Flexibility
· The role description is a general outline of duties and responsibilities and may be amended as the newly merged charity develops and the role grows. The post holder may be required to undertake other duties as may be reasonably required from time to time.
The client requests no contact from agencies or media sales.
This role will support the head of marketing and communications to deliver communications and marketing plans and activity that build ACF’s brand and reputation and improve reach and impact across all platforms.
Assist colleagues to ensure they have good understanding of ACF’s marketing and brand and all communications meet organisational needs.
Regular website maintenance, including adding, editing and archiving website content (eg blogs, news, briefings, infographics, photos, videos, adverts and guides) in line with house style guides, updating phrasing in line with key messaging, and supporting the head of marketing and communications with ongoing improvements to accessibility, layout and performance of the ACF website.
Support the effective operation of all ACF communications channels to maximise audience reach and brand awareness, as well as ensuring organisational objectives are met. This includes:
- Leading on the content, delivery and evaluation of our email communications
- Support the management of ACF’s presence on social media by drafting, posting and analysing content
- Manage the production of analytics reports to evaluate the efficacy of these channels and contribute to ways to develop and improve them.
Support the head of marketing and communications by monitoring ACF resources, publications and information to ensure they are up to date, accessible, on brand and in high quality format for all ACF website and social media users.
Assist with maintaining a comms planner. Support colleagues to resolve scheduling jams or gaps to ensure all communications are sent on time and on brand, helping create a culture of forward planning.
Support colleagues with tailored comms and marketing plans for organisational activities and events.
Support the production of reports and publications; liaising with external designers and internal colleagues; proof reading, and coordinating schedules and amendments.
Designing straightforward graphics in Canva for use in email communications and on social media.
Actively contribute to developing the ACF brand by championing the use of house style guides and sharing marketing and comms knowledge to support colleagues.
Support the head of investment practice and partnership with communications, performance reporting, and visibility of our Official Partners
The client requests no contact from agencies or media sales.
Systemic Justice is looking for a Finance Assistant who can help support our financial managament as we work to radically transform how the law works for communities fighting for racial, social, and economic justice.
Position type: Full-time (4 days per week, 32-hour work week)
Duration: 12 months with a possibility of extension
Remuneration: EUR 42.000 annually gross
Location: Remote within Europe (CET time zone +/- two hours)
About the role
Systemic Justice is looking for a Finance Assistant to join our growing organisation. You will assist with day-to-day book-keeping, accounting and expense monitoring. Part of our small Finance and Operations team, you will be working closely with our Finance Manager as well as the rest of our remote team.
About Systemic Justice
Systemic Justice works to radically transform how the law works for communities fighting for racial, social, and economic justice. We are the first organisation in Europe that partners with communities on strategic litigation by taking a community-driven approach; that is Black-led; and has a majority BPOC team. We approach our work through an intersectional lens, and across the digital and non-digital context.
What you’ll be doing
- Handling of all documentation for all financial transactions
- Booking of all payments (payroll, reimbursements, credit cards, vendors and consultants, fixed assets)
- Book and maintain overviews of all revenue (Accounts Receivable, pre-paid agreements, in-kind donations)
- Allocate transactions according to SJ accounting manual and ensure compliance.
- Support compliance with financial policies and procedures.
- Fixed assets monitoring, depreciation, and booking updates.
- Monitor project expenses in QuickBooks following allocation compliance guidelines, and generate relevant reports for team and funders
- Support liaising with external auditors and maintain supporting documentation for audits.
What we hope you’ll bring
- Accounting/bookkeeping experience, preferably from a non-profit context.
- Project budget management experience, preferably from a non-profit context.
- Experience preparing for financial audits.
- Diligent documentation skills, record-keeping and documentation review experience.
- Excellent Excel skills and experience with the rest of Microsoft Office 365.
- Experience with QuickBooks or equivalent accounting software.
- Experience with Asana or other project management software.
- Proactivity, curiosity, and a problem-solving attitude.
- Excellent communication skills and ability to work comfortably within a remote team.
- Incredible attention to detail and the ability to work independently.
- Knowledge of specific legislation and statutory requirements for NGOs, including in the Netherlands will be considered an advantage.
- Fluency in written and spoken English. Knowledge of Dutch will be considered an advantage.
- Comfort navigating a young non-profit, including the ability to manage multiple tasks effectively and to work well in a growing organisation.
Please note that Systemic Justice works in Europe within the CET time zone +/- two hours. Being located inside the Council of Europe and inside this time zone span is a requirement.
The client requests no contact from agencies or media sales.
Ivy Rock Partners is delighted to be supporting a leading global development organisation with the recruitment of two Program Finance Officers to support the Programme Finance Manager in running an efficient and effective programme financial management and reporting processes in relation to their programmes and grants.
About the role
As Programme Finance Officer you will provide support to the full life cycle of grants: from donor concept proposals to final reports. You will maintain a close working relationship with all finance and programme teams and relevant staff across their international network and external donors. You will prepare financial information for internal reporting purposes, including the quarterly CEO report, monthly dashboards, and quarterly cash balance reports.
You will oversee the grants management and compliance processes, including maintaining the grants management tracker to ensure they are properly recorded and monitored. You will review budgets for proposals and make recommendations for improvements and liaise with the programme/partnerships team to ensure they are complete, accurate and compliant with donor requirements.
You will also carry out any other duties as assigned by the Programme Finance Manager or the Head of Finance and Operations. The role will involve travel to countries in which we operate grants. Normally this could be 2 – 3 trips per year lasting 7/10 days.
About you
- Qualified or part-qualified accountant (ACA/ACCA/CIMA or equivalent)
- Experience working within international charities or donor agencies and have a good understanding of grant accounting
- Experience working with EC, ECHO, DFID or equivalent and have familiarity with compliance rules
- Good interpersonal skills and ability to work with a variety of stakeholders
- Experience working within financial accounting and financial reporting in a charitable context
- Broad understanding and experience of development issues and organisations