Digital experience manager jobs in Dagenham, essex
Location: hybrid - a minium of two days in the Aldgate, London office per week
Annual leave: 33 days (plus eight bank holidays)
Benefits:
- enhanced maternity, paternity and adoption leave, and shared parental pay
- family-friendly policies
- 8% employer pension contribution (Aviva)
- three x basic salary life assurance cover
- free health cashback plan (Medicash): employee cover plus up to four dependent children
- 24/7 virtual GP access (UK registered), plus access to Best Doctors
free, confidential employee assistance programme (Medicash) - access to a wellbeing app
- flexible working options including hybrid working, flexible working patterns such as part-time, compressed hours, and more*
- learning and development opportunities including bespoke training and access to LinkedIn Learning)
- commitment to employee health and wellbeing.
- we have a Menopause Friendly accreditation and are a Disability Confident employer
This is an exciting opportunity to join the Mass Participation team, helping to coordinate a portfolio of virtual events expected to raise over £4.7 million and bring in over 34,000 participants to the charity in the next year.
The virtual events portfolio at Dementia UK consist of a series of month-long challenges that bring our supporters together online across the UK. Participants receive a free incentive to take on a motivating challenge, from clocking up 60 miles in October to walking 1km a day in February, spending the month moving, connecting and fundraising for Dementia UK. Familiarise yourself with our Virtual Events portfolio here.
As a Mass Participation Executive, you will be responsible for the end to end management of our virtual challenges, delivering marketing plans in collaboration with agency support and stewarding supporters to ensure participation. Using project management tools and a pro-active can-do approach, you will ensure smooth event delivery, continuously analyse, and develop the virtual events portfolio. You will work closely with teams across Fundraising, Data, Marketing & Communications to drive income, collaborate and achieve high levels of engagement across the virtual events portfolio.
We’re looking for someone with previous fundraising experience. A background in areas such as individual giving, community fundraising, or challenge events would bring strong transferable skills to this role. If you have an understanding of effective marketing channels to drive participation in fundraising and effective stewardship techniques, we would love to hear from you.
This is also a fantastic chance for someone who has a proven track-record delivering against fundraising KPIs and who is motivated by its potential to bring people together, strengthen engagement, and create a lasting impact for Dementia UK.
We would love to hear from you!
This role will be subject to a Basic DBS check.
Our culture
In addition to a competitive salary and a generous benefits package, we truly value our people. It’s important for us to create a working environment that looks after our workforce to support them in achieving their full potential. You will become part of a diverse and dedicated team who are supported to use and develop their skills. We recognise and value the key role you will play in delivering our strategic plans for the benefit of those living with dementia.
Our staff have a voice. Representatives from different roles and levels across the organisation positively contribute to and lead on our working groups around health and wellbeing, menopause, and equity, diversity and inclusion.
Dementia UK is proud to welcome everyone. We aim for a truly inclusive culture with talented, diverse teams that represent a variety of backgrounds, perspectives, and skills. We celebrate difference and individuality and encourage everyone to join us and be their whole selves always.
Dementia UK is a Disability Confident Employer.
By applying to join Dementia UK, you acknowledge that in the event you are successful for the role, any offer and your ongoing employment will be conditional on you having or obtaining the right to work in the UK.
*Please note that any decision on flexible working is based on business needs
The client requests no contact from agencies or media sales.
SNG (Sovereign Network Group) is one of the largest housing groups in England. We provide over 85,000 homes and invest in local areas across the South, West and East of England, including London, as well as building thousands of new low-cost homes every year.
We're looking for an experienced Cyber Security Analyst to help protect our group from online threats and help build a safe, secure digital future for our customers, systems, and data. You'll be based either in our Wembley or Basingstoke office, with a mix of office and home working.
The Role:
As an experienced Cyber Security Analyst, you'll play a key role in keeping our systems safe. Working closely with our external Security Operations Centre (SOC) and internal teams, you'll watch systems, respond to threats, and handle security issues. You'll need hands-on experience in network security checking, threat hunting work and managing firewall settings.
You'll also bring good knowledge of cloud security best practices including IAM, workload protection and secure setups of cloud services to meet our standards. You'll be part of a team-focused cyber security group that helps all areas of the business, making sure our systems, apps, and data stay secure and meet all needed rules and standards.
Key Tasks
- Watch and check security alerts using SIEM and other security tools
- Work with the SOC and internal teams to sort out and fix security issues, including reducing risks
- Look for threats and check system logs
- Update, maintain and improve our monitoring systems
- Help and guide junior team members
- Fix security weaknesses across our systems and cloud setups
- Help check and manage firewall rules
- Take part in an on-call rota for after-hours cyber issue response
What We're Looking For
- At least 2 years of experience in a senior Cyber Security Analyst role or similar
- Good knowledge of cyber security basics and best practices
- Experience with SIEM tools, firewall and weakness management
- Proven experience of log checking and KQL
- Good knowledge of cloud, network, and device security concepts
- Strong problem-solving skills and careful attention to detail
- Good communication and record-keeping skills
Here at the Royal British Legion, we are currently embarking on an exciting new phase with our Customer, Technology and Change directorate. Together this team, covering Technology, Data Protection and our Transformation Management Office, takes great pride in supporting across RBL with all things technology, security, digital, data, programme management and change initiatives. It’s a great time to join as our organisation begins to drive our new 10 year strategy and ensures we are best able to continue to make a difference to our Armed Forces community now and for the future.
Based in our Product Engineering team, the new Test Team Leader will be responsible for defining and leading the quality approach across Agile product squads, ensuring that changes delivered into our technology estate are robust and reliable. It will provide clear leadership to Test Analysts, enabling consistent, high-quality testing practices and supporting the development of a strong, capability-driven test practice within the Technology team.
Reporting to our Head of Product Engineering, this role will work collaboratively with Product Owners, Delivery Managers, Business Analysts, Engineers and third parties ensureing that quality is embedded throughout the delivery lifecycle. It will champion continuous improvement, advocate for automation where it adds value and removes repetition and drives a culture in which every team member shares responsibility for delivering high-quality, low-risk change.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
The successful applicant will have proven experience experience leading testing activity within Agile or hybrid delivery environments, ideally in a multi-product or multi-team technology organisation, alongside experience managing Test Analysts. They will be a excellent communicator, able to confidently lead and have the ability to influence, translating technical risk into clear business language.
You will be contracted to our Haig House hub with a minimum expectation of two days per week working in person at the hub and flexibility for working remotely/at home when not on site.
Employee benefits include –
- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Enhanced paid maternity, paternity and adoption leave
- Generous pension contributions, with Employer contributions ranging from 6% to 10%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!
For more detailed information about the role, please see the Vacancy Information Pack attached to our direct advert. Our teams take a personalised approach to shortlisting, which is carried out without the use of AI and is based on the evidence provided in your application against the essential and desirable criteria in the Person Specification.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
As part of our commitment to inclusion, we offer guaranteed interview schemes for candidates who declare an Armed Forces connection and/or a disability. However, candidates are only eligible for this scheme if their application clearly demonstrates that they meet all of the essential criteria listed in the Person Specification for the role.
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
We provide lifelong support to serving and ex-serving personnel and their families. Our support starts after one day of service and continues through



Location: Hybrid working - Part London (E14) office-based and part home working (the post holder will work a minimum of one day a week in the office) or home-based
Salary: £35,225 for London-based or £32,750 for Home-based
Hours: 35 hours per week
Closing date: Monday 8 June 2026 at midnight
Interview date: Wednesday 17 June 2026 over video on Teams with possible informal in person stage on Friday 19 June 2026
This is a full-time fixed-term position for 20 months.
Who we are looking for
Breakthrough T1D is the UK’s leading type 1 diabetes charity, dedicated to funding research, advocating for change, and supporting the T1D community. A year into our exciting rebrand from JDRF to Breakthrough T1D, we’re looking for a Senior Content Officer to help us build on this momentum.
We’re looking for a talented storyteller with a sharp eye for detail and ability to create content that unites, empowers, and engages audiences. As our Senior Content Officer, you’ll create clear and engaging content that breaks down complexities around T1D technology and treatment to help people make informed decisions, feel more connected, and understand the impact of the research we fund.
You’ll have a track record in delivering consistent, high quality content across a range of mediums, including print, website, graphics and video. You’ll also help bring the voices of the T1D community to the forefront by sharing stories, insights, and experiences across our digital channels. From day-to-day content planning to writing, editing, and publishing across web, email, social, and media, you’ll be central to how Breakthrough T1D informs, inspires, and grows its reach in the UK.
Experience required
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Strong background in creating dynamic and impactful digital content
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Excellent writing and editing skills, with strong attention to detail and ability to tailor tone for different audiences.
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Solid understanding of digital platforms, especially websites and social media.
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Confident using a range of tools to create and publish multimedia content such as Canva, Adobe Creative Suite or content scheduling platforms
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The ability to gather and tell personal stories in a sensitive, creative and engaging way.
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Experience of working collaboratively with colleagues, partners, or lived-experience voices.
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Confidence and flexibility in managing multiple deadlines and priorities in a fast-paced environment.
About Breakthrough T1D
Breakthrough T1D is the world’s leading charitable research funder into type 1 diabetes, improving lives until we find the cure. We are dedicated to our 400,000 strong type 1 community in the UK and work closely with our international affiliates across the world, including the US, Canada and Australia.
You will find a vibrant atmosphere and spirited team at Breakthrough T1D, always striving to make a difference to people living with type 1.
Employee benefits
As an employer we offer:
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Hybrid working arrangements
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Flexible working and will consider compressed hours
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Generous annual leave entitlement – 25 days per year plus bank holidays for full-time staff with leave increasing after three and five years’ service
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Health cash plan that allows you to claim for some treatments such as dental, optical and physiotherapy treatment
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Season ticket and cycle loan
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Pension scheme
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Family-friendly policies – maternity, paternity, adoption and shared parental leave at enhanced rates
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Personalised training to suit your career aspirations and professional development
Breakthrough T1D is an equal opportunity employer, we welcome applications from all individuals regardless of race, gender, disability, religious belief, sexual orientation or age.
Improving lives today and tomorrow by accelerating life-changing breakthroughs to treat, prevent, and, ultimately, cure T1D and its complications
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Supporter Engagement & Fundraising Communications Manager — Go Beyond £35,000–£37,000 | Fully Remote | Permanent | Full-time
Go Beyond has given over 21,000 vulnerable children life-changing residential breaks since 1994. Young carers who spend their days looking after parents. Children living in poverty for whom a school holiday means hunger, not adventure. Kids who've been bullied or bereaved and need a week away from their ordinary life.
The charity is entirely self-funded. £1.8 million a year, every penny raised by supporters. No government money. Which means the work this fundraising team does is directly and specifically what makes those breaks possible.
This is the role that sits at the heart of that.
What makes this moment unusual:
Go Beyond's flagship campaign, Ice Cream Moments, launches this summer — backed by Louis Theroux, James Acaster, David Gower and Jenny Agutter. The trustees want to go viral. A legacy programme is built and ready to launch. An alumni programme connecting with 21,000+ former beneficiaries is research-complete and waiting for someone to open the door. And a loyal supporter base of 200–300 regular givers — many of whom have been giving for over a decade — is generating £90,000 a year with almost no stewardship behind it.
Sara, the Director of Fundraising, describes what's needed like this: "Think of this as your own company. Think of this income stream as your domain — you could make it something amazing."
What the role involves:
The Supporter Engagement & Fundraising Communications Manager will own the supporter communications function end to end. This is a project management and strategy role — not an execution role. The doing sits with two direct reports and a network of freelancers. Your job is to build the plan, manage the team, deliver the campaigns and make sure the data tells you what's working.
In practice that means:
- Building and managing proper supporter journeys for regular givers, challenge event runners and Ice Cream Moments donors
- Project managing the full campaigns calendar — four annual appeals, Ice Cream Moments, challenge events, and a growing digital communications programme
- Developing and implementing a data strategy, setting up income dashboards and overseeing the CRM
- Launching the legacy programme and, in time, the alumni programme
- Managing two direct reports: a Digital Marketing Officer and a Data & Admin / Challenge Events Officer
- Writing an 18-month strategy with proper pipelines and income forecasts
What we're looking for:
This is not a pure fundraiser role or a pure marketing role. It's a hybrid — and the right person will see that as a feature, not a confusion.
- A track record of owning campaigns end to end — not being part of them, owning them. Specific examples, with dates, outputs and results
- Genuine data literacy — comfortable in a CRM, able to run queries, understand segmentation. Not expert-level, but curious enough that you're never caught out
- Financial awareness — you ask what the target is before anything else. You work backwards from an income number
- Hands-on as well as strategic — you can delegate and direct, but you can also do
- Strong project management — multiple workstreams, freelancers, deadlines you can't move
Charity sector experience is welcome but not essential. Commercial direct marketing, agency-side or individual giving backgrounds are all genuinely considered.
What Go Beyond offers:
- £35,000–£37,000 with annual pay review benchmarked to sector
- Fully remote — with the option to use Go Beyond's centres in Cornwall and Derbyshire
- 28 days holiday plus bank holidays
- Friday afternoons off — the whole business shuts down, every week
- Management training through the British Growth Fund's six-week programme
- A collaborative, supportive team culture in a genuinely mission-driven organisation
This role will suit you if:
You're energised by building rather than maintaining. You want to own a function, not just a job title. You think in income as well as engagement. And you want to be part of something where the work — the campaigns, the supporter journeys, the data — is directly connected to a child getting a break they wouldn't otherwise have had.
This role is being recruited exclusively through Raise + Recruit, an independent executive search adviser specialising in the charity sector. All enquiries are handled in complete confidence — including from your current employer.
To find out more or to express interest, contact John Austin. No lengthy application process at this stage — a conversation is all it takes.
Full candidate brief: https://go-beyond-roan.vercel.app/
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Senior Development Manager: Major Gifts
Ref: LL/26/04
Part Time 28 hours per week (0.8 FTE), Monday to Thursday
c. £49,419.90 FTE per annum (incl LW) pro-rata plus benefits
St James’s Square, London SW1 (with some remote working possible)
About The London Library
For over 180 years, The London Library has stood as one of the UK's greatest literary institutions, inspiring creativity, and ideas. Our esteemed members, past and present, include literary giants like Charles Dickens, Charles Darwin, Virginia Woolf, and contemporary authors such as Kazuo Ishiguro and Sarah Waters. Our collection boasts around one million volumes, a vast eLibrary, and an invaluable postal loans service, making it a sanctuary for those who cherish the written word.
We are championed by our President, Helena Bonham Carter CBE, and operate as a registered charity. We have over 7,500 members and charitable turnover of circa £5m per year.
About the role
We are seeking an experienced Senior Development Manager to join our Development Team at an exciting point in the Library’s growth.
The Library has recently eliminated its operating deficit and is now midway through an ambitious £8m capital campaign to transform its historic building and expand its reach. Alongside this, we continue to grow philanthropic income through regular giving, legacies and annual appeals.
Working closely with the Director of Development, you will deliver a major donor strategy, building a pipeline of supporters and securing significant gifts to support both capital and revenue priorities.
This is an excellent opportunity to shape and grow a major giving function, with potential to expand the programme as it develops.
Key responsibilities:
· Develop and implement a major gifts strategy aligned with organisational priorities
· Identify, cultivate and steward high-value donors and prospects
· Secure major gifts in support of capital and revenue fundraising
· Build a strong prospect pipeline using a new CRM system
· Work collaboratively with senior leadership, trustees and colleagues to maximise fundraising opportunities
About you
· Proven track record of securing major gifts (five- and six-figure donations)
· Strong relationship-building and stakeholder engagement skills
· Strategic thinker with the ability to deliver income targets
· Experience of working in a charity, arts, heritage or cultural organisation (desirable)
· Motivated, collaborative and able to work independently in a part-time role
Why Join Us?
The London Library offers a friendly, hardworking, and inclusive workplace where we strive to support the diverse needs of our team. We welcome applications from all sections of the community and are committed to equality and diversity. Specific adjustments and access needs can be discussed to make this role suitable for you.
If you’re passionate about delivering an exceptional Development experience and want to use your skills to help drive the success of The London Library, we would love to hear from you!
To Apply
Please visit our website to download an application form.
Deadline: Monday 1 June 2026 @ 12:00 noon
Interviews: 10 June - First Round; 18 June - Second Round
The Library welcomes applications from all sections of the community - all applicants will be considered on the basis of their merits and abilities for the post. Please note we are unable to consider candidates without a current right to work in the UK.
We reserve the right to shorten or extend the closing date of any position where a high or low volume of suitable applications are received. Therefore, if you are interested in this role, an early application would be encouraged.
Bowel Cancer UK is the UK’s leading bowel cancer charity. We’re determined to save lives and improve the quality of life of everyone affected by bowel cancer. We support and fund targeted research, provide expert information and support to patients and their families, educate the public and professionals about the disease and campaign for early diagnosis and access to best treatment and care.
We currently have employees working across four nations in England, Wales, Scotland and Northern Ireland. Thanks to the generosity of our community, we’re in a privileged position to be able to deliver our ambitious new strategy, On a Mission. There are huge challenges facing bowel cancer patients across the UK and our community needs us now more than ever. We’re building a strong and united team to bring us closer to a world where nobody dies of bowel cancer.
Job Summary for Senior Health Information Officer
This role is ideal for someone passionate about creating high-quality, evidence-based health information and making complex medical topics accessible to all audiences. You will play a key part in developing engaging content, maintaining information standards, and ensuring patients, professionals and the public have access to accurate, up-to-date resources.
You’ll work collaboratively across teams, manage a wide range of digital and print resources, and help drive innovation in how health information is delivered and used.
Key Responsibilities
- Develop, write and review high-quality, evidence-based health information content
- Maintain and update digital and printed resources in line with latest evidence
- Translate complex medical and scientific information into clear, accessible language
- Create engaging content across multiple formats (web, social media, publications)
- Monitor research and sector developments to keep information accurate and current
- Work with internal teams, clinical experts and external partners to ensure quality and consistency
- Support evaluation, impact measurement and continuous improvement of information services
- Contribute to innovative approaches to reach diverse and underrepresented audiences
- Assist with funding applications and provide insight on service impact
About You
- Experience in health information, medical communications, or research translation
- Strong writing, editing and proofreading skills
- Ability to interpret and communicate complex evidence clearly
- Skilled in digital content creation and multi-channel communications
- Highly organised with strong project management abilities
- Collaborative, proactive and committed to high-quality, patient-focused work
Please note this is a summary of the role. For a comprehensive outline of responsibilities and requirements, please refer to the attached job description.
Safeguarding is everyone's responsibility and at Bowel Cancer UK we are committed to safeguarding children, young people and vulnerable adults and we expect all staff and volunteers to share this commitment.
Successful candidates may be subject to either a satisfactory basic, standard or enhanced DBS check from the Disclosure and Barring Service (DBS) dependent upon the role.
We’re the UK’s leading bowel cancer charity. We’re determined to save lives and improve the quality of life of everyone affected by bowel cancer.
About the role
Imperial College Union is seeking a Building Co-ordinator to play a central role in the day-to-day operation of the Beit Building, one of the Union’s most active and diverse spaces. This is a hands‑on operational role that sits at the heart of student life, ensuring that the building is safe, welcoming and ready to support a wide range of student, staff and commercial activity.
Working closely with the Head of Commercial Services, Duty Managers and a wide network of internal and external stakeholders, the Building Co-ordinator will ensure that building activity runs smoothly from first enquiry through to delivery. This role also leads the Welcome Desk function, providing a consistently high standard of service and information to all building users.
The post is offered on a full-time, permanent basis, working a 35-hour week across any five days out of seven, including some evenings and weekends in line with operational needs.
What you would be doing
You will coordinate the day-to-day operation of the Beit Building, ensuring all spaces are safe, well presented and available to support student, staff and commercial activity. As the first point of contact through the Welcome Desk, you will provide clear information and high‑quality customer service, while maintaining oversight of access systems, key control and building security. You will carry out regular building checks and ensure that any issues are promptly reported and followed up.
You will manage and coordinate bookings across the building, using the digital room booking system to ensure effective use of space. This will involve liaising with internal and external clients to confirm booking details, coordinating room set‑ups and pack‑downs, and supporting Duty Managers with smooth event handovers when required.
You will lead and support the student Welcome Desk team, including recruitment, training and day‑to‑day coordination, helping to create a welcoming and inclusive environment. You will also work closely with the Health, Safety and Facilities Manager and College Estates to support compliance, report maintenance issues and contribute to improvements in building operations and user guidance.
Please see Job description for full outline of duties.
What we are looking for
We are looking for a proactive and organised individual with experience coordinating building or operational services in a customer-focused environment. You will have experience supervising staff or volunteers and be confident managing multiple priorities in a busy setting.
You will bring a strong understanding of building operations, space management and health and safety expectations within a large, multi-use environment. Excellent communication skills and a collaborative approach are essential, as the role works across a wide range of teams and stakeholders.
You will be comfortable using digital booking and reporting systems, have a strong commitment to equality, diversity and inclusion, and be motivated by supporting a positive experience for students and visitors. Experience of working in a Students’ Union or higher education environment, or familiarity with room booking systems, would be an advantage.
Please see Person Specification in Job Description for full outline of duties.
What we can offer you
Please note this role is with the Students’ Union. We’re a registered charity in our right, with our own governance, systems, processes, and objectives. However, we work extremely closely with Imperial College London, so you’ll also be joining a wider community of staff working within higher education. If you’ve never worked in a students’ union, or are unsure why it’s different, we encourage you to get in contact. It’s a brilliant place to work.
As an employee of Imperial College, you will be part of lively community and work in a friendly and relaxed environment. Our aim is to provide to all our employees an encouraging and relaxed working environment with an emphasis on personal development and work-life balance. Based on that we offer:
- flexible working hours
- generous pension scheme
- 25 days holiday (plus 6/7 extra days per year for College Christmas and Easter closures)
- bicycle loan scheme
- season ticket loan
- health benefits
- excellent professional development opportunities and many more.
More information can be found on the Imperial College Benefits page (see website for details).
Further information
To apply for the role please complete the online application form.
We are running a characteristic anonymised application process for this recruitment as part of the College’s commitment to equal opportunities and eliminating discrimination. Applicants will be assigned an application reference number and applicants’ names will not be visible to recruiting managers until the interview stage. You will not be required to attach a CV. Please also refrain from including your name in your supporting statement.
Should you require any further details on the role please contact the People team (see website for details).
Closing date: 25 May 2026
Interviews expected to take place week commencing 8/15 June 2026
We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith, or disability. We particularly encourage applications from Black, Asian and other racial minority ethnic candidates and disabled candidates who are currently underrepresented in our workforce. If there are any reasonable adjustments needed through the process, we will accommodate as much as possible.
As part of our commitment to sustainability, every role within Imperial College Union contributes to our environmental and social goals. This includes actively participating in initiatives to reduce waste, conserve energy, and promote eco-friendly practices within every department.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is a people-facing, system-focused role. The MEL Systems Officer is responsible for maintaining the quality, organisation, and user uptake of Practical Action's online MEL system. You will develop the protocols that guide how data is entered and maintained, and support internal teams to follow them, ensuring colleagues always have accurate data to draw on for reporting, learning and influencing.
This role requires high degrees of organisational skills, demonstrating a methodical and people-oriented approach. You will act as a bridge between the MEL system and our internal MEL community, ensuring the system is user friendly, contains high-quality data, and that users feel supported in using it.
1. SYSTEM ADMINISTRATION & ORGANISATION • Ensure high-quality and well organised MEL data, system structures, indicators, results, and templates and carry out routine data quality checks to ensure consistency. • Work with the Data & Insights team to ensure Power BI reports are optimised, providing useful management information for analysis and decision making. • Maintain clear, accessible user guidance documentation and standard operating procedures. • Coordinate with system providers and IT colleagues to develop system upgrades and fixes, and ensure smooth integration with the Outcome Harvesting system.
2. USER SUPPORT & RELATIONSHIP BUILDING • Act as the primary point of contact for MEL and programme staff on system queries, providing high quality customer support, managing user accounts, permissions and access. • Routinely deliver onboarding and training sessions for new and existing users. • Build strong relationships across our MEL community, proactively identifying challenges and opportunities for system improvements.
3. REPORTING & DASHBOARDS • Produce organisational impact dashboards, MEL reports, and supporting information for both annual and donor reporting, all in clear, accessible formats for a range of stakeholders. • Support MEL colleagues to extract and present data for project reviews, evaluations and learning processes.
4. MEL PROCESS SUPPORT • Incorporate theories of change, results frameworks and indicators into the system as they develop over time, working with MEL colleagues to incorporate latest thinking. • Support knowledge sharing within internal communities of practice by ensuring that reports, evaluations, learning products and evidence are accessible on internal platforms. • Provide technical MEL advice and support to programme teams and II&I colleagues as required.
PERSON PROFILE Qualifications, Knowledge and Experience To be successful in this role, the ideal candidate will be able to demonstrate:
ESSENTIAL
• Applicants must hold a Bachelors Degree
Experience administering online data systems, databases or digital platforms, with confidence working with structured data and reporting tools.
• Highly organised and methodical, with a drive to produce high-quality output. • Confident communicator and relationship builder, with a focus on nurturing team coherence. • Demonstrable experience in leading and delivering training and user support.
• Good understanding of MEL concepts, indicators, results frameworks, data collection and theories of change. • Ability to explain system or data processes clearly to non-technical audiences.
• Fluent English, written and spoken. DESIRABLE
• Experience working in an international development or NGO context. • Familiarity with MEL or data collection platforms (e.g. Kobo, or similar).
• Experience producing dashboards or data visualisations (e.g. Power BI, Tableau, Excel). Proficiency in one or more additional languages, Spanish, French or Arabic particularly.
LOCATIONS: UK, Kenya, Rwanda, Senegal, Zimbabwe, Peru, Boliva, Nepal or Bangladesh
It is a requirement of employment that you are able to provide the necessary documentation as proof of entitlement to legally work in the country to which you are applying
HOW TO APPLY
To apply please submit a copy of your CV and supporting that includes the answers to the following questions:
APPLICATION QUESTIONS
1. Please describe your experience administering an online data system, database or digital platform. What was the system, what was your role in managing it, and how did you ensure the quality and consistency of the data held within it
2. This role involves supporting a wide range of colleagues, many of whom are not technical specialists, to use our MEL system confidently and correctly. Please give an example of a time you have delivered training or user support on a system or process. What approach did you take, and how did you know it was effective?
3. Please describe your understanding of Monitoring, Evaluation and Learning (MEL) in an organisational context. What experience do you have working with results frameworks, indicators or theories of change, and how have you applied this in practice?
Our vision is for a world that works better for everyone. We believe where there’s action, there’s hope.
The client requests no contact from agencies or media sales.
The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.
IRC UK is part of the IRC global network, which has its global headquarters in New York. Our team in the UK works to raise profile, deliver policy and practice change, and increase funding to help restore health, safety, education, economic wellbeing and power to people devastated by conflict and disaster. Since 2021, IRC UK has also provided integration services directly to refugees in England.
In Europe, the IRC also has offices in Berlin, Bonn, Brussels, Geneva and Stockholm.
This role is jointly managed by the UK-based Senior Manager for Digital Engagement and the US-based Digital Engagement Director.
The Purpose of the Role
The Social Media Content Producer will focus on developing creative content that drives reach and engagement across social channels. Working on integrated campaigns while also driving evergreen pipelines, they will be help deliver on our UK ambitions to position IRC as the go-to humanitarian NGO protecting people forced to flee conflict and crisis.
The Social Media Content Producer will produce and disseminate compelling content (with a focus on short-form, straight-to-social videos and other multimedia formats) that will grow the IRC’s brand online, engage a loyal following, and ultimately help encourage audiences to support IRC UK’s work.
The role sits across our key social channels, including both B2C (Instagram, Bluesky, Facebook and TikTok) and B2B (LinkedIn), helping managing what we publish and when. As part of IRC’s Global Digital Engagement team, they will work with multiple collaborators, across markets, to identify, craft, package up, publish and amplify stories that can live across platforms, with real potential to engage the right people at the right time.
The ideal candidate thrives in storytelling that drives social engagement. They will bring a deep understanding of what makes content perform—while still staying true to IRC’s core mission and values—and an appetite for proactively staying across cultural moments and social innovations.
They will have experience generating social-first ideas, editing social video, graphics, and copy writing for social. They will have their fingers on the pulse when it comes to trial and experimentation, with strong interest in how and why brands such as the IRC could engage social influencers. Bringing a passion for social analytics and measurement, they will also understand the nuances of B2B versus B2C content.
Key Working Relationships
• UK Communications Team – which spans press, web and social media
• Global Digital Engagement Team
• Counterparts on other IRC markets, including but not limited to Germany, Sweden, Korea and the US
• UK Policy & Advocacy Team
• UK Resettlement, Asylum and Integration (RAI) / Programmes Team
• Global Public Affairs, and Mass Marketing and Mobilisation teams
Key Accountabilities and Responsibilities
Social Media Content Creation (50%)
• Partner with communications and advocacy colleagues to create social media content that responds to the news or trending conversations.
• Draft social media posts, writing captions, copy for graphics, video scripts and other social media material as needed.
• Produce and build other forms of multimedia content, such as but not limited to Instagram stories and social media graphics.
• In line with our ethical storytelling guidelines, champion the voices of refugees and asylum seekers, and ensure our outputs reflect the IRC’s DEI values and are inclusive and accessible.
• Localise and adapt content from Global Teams as well as other IRC markets to ensure our content is suitable for UK channels.
Day-to-day Social Media Channel Management (Proactive and Reactive) (40%)
• With the support of the Senior Manager - Digital Engagement, support the tactical delivery of our existing social media strategy, with a focus on how we build profile, reach and engagement through social channels.
• Maintain IRC UK’s social media annual calendar, with a longer-term view on what key campaigns and moments we should go out on and why. Bring this longer-term view to quarterly communications planning sessions.
Reporting, optimizing, learning and innovating (10%)
• Support the Senior Manager – Digital Engagement to report on the performance of social content and make recommendations on how we might optimise going forwards.
• Horizon scan and stay across the latest innovations, trends and developments in social media that might create risks or opportunities for IRC UK.
• When it makes sense for the IRC, jump on these trends/innovations - bringing a creative mind and a willingness to experiment with new content and storytelling techniques. To include how we might engage social influencers, when, on what and why.
Person Specification
Essential
Skills, Knowledge and Qualifications:
• Proven understanding of using social media – in particular LinkedIn, Instagram, Bluesky and Tik Tok to build profile and influence UK audiences.
• Experience in Video Production, Film, Journalism, Communications, Social Media, Digital Marketing or equivalent degree or training.
• Proficiency in the Adobe Creative Suite particularly Photoshop, Premiere, and After Effects strongly encouraged.
• Previous experience with social CMS and publishing tools, such as Sprout Social.
• First class storyteller and copywriter with strong attention to detail and the ability to produce compelling written content.
• Ability to work both independently and in a dynamic, cross-functional global team structure. You will be able to prioritise and organise your own workload and meet deadlines in a fast-paced, ambitious environment.
• Excellent verbal and written communication skills.
• Ability to manage and work through change in a proactive and positive manner.
Experience:
• Demonstrable experience in a social media role from an agency, in-house or journalism content production team – with strong experience in video.
• Proven experience identifying and producing reactive content to trends.
The mission of the IRC is to help people whose lives and livelihoods are shattered by conflict and disaster.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Purpose
The Education Trainer supports the Education Manager in the design and delivery of specialist, evidence-informed trainings programmes for education professionals equipping them to support bereaved children, young people, adults and communities.
Using trauma-informed, evidence-based content delivered through both digital platforms and in-person, the role ensures schools and educational staff have practical tools to identify, respond to, support and/or refer bereaved children, young people and adults.
We are recruiting for two Education Trainers, both to work full-time hours (35 per week). One term-time only and the other to work year-round.
Main Responsibilities
- Working collaboratively with the Education Team and the team’s administrator to co-ordinate training requests responses.
- Working with the Education Manager and colleagues, support the design of training programmes tailored to the needs of the training delegates.
- Deliver the organisation’s education training packages online and/or face-to-face as required.
- Work with the team to ensure efficient flow of processes and procedures.
- To research key areas in need of bereavement training packages.
- To be an ambassador for the ASK Me Training and Manifesto to early years, primary, secondary and higher education institutions and professionals.
- To form key relationships with individuals and organisations to promote off-the-shelf training as well as rapid response, ASK Me and bespoke education training.
- To work with the team to develop new education training programmes and content.
- Work with the Marketing and Communications Team to promote education training programmes.
- Collaborate with the team to develop and review feedback framework to evaluate the training.
- Use feedback to improve the current training offer and identify gaps in education training offers.
Communication and Relationships
- Build and maintain effective relationships with education professionals across early years, primary, secondary and higher education sector.
- Act as an ambassador for the organisation’s ASK Me Training and Manifesto and other key education programmes, promoting values of empathy, inclusion and best practice in bereavement support.
- Collaborate closely with the Education Manager, colleagues and the Education Administrator to co-ordinate training requests and ensure a seamless client experience.
- Engage with internal teams, including Marketing and Communications, to publicise training offers and strengthen audience reach.
- Work proactively to establish and nurture key relationships with external education networks, commissioners, and organisations to increase awareness and uptake of training programmes.
- Communicate sensitively and confidently when delivery content that may evoke emotional responses, ensuring a safe and supportive training environment.
- Demonstrate and promote the organisation’s values and culture through all forms of communication, behaviours and professional relationships.
Knowledge, Training and Experience
- Strong presentation, facilitation and communication skills, adaptable to a variety of audiences.
- Contribute to the creation of bespoke education programmes or training sessions as well as to the development of new education training packages.
- Develop and adapt training content for both in-person and digital delivery using a variety of digital platforms.
- Demonstrate a robust understanding of grief, loss, trauma, child development, and the psychological and social impact of bereavement on children, young people, and adults, including families.
- Demonstrate a high level of understanding of the organisation’s evidence-based tiered service model.
- Demonstrate strong knowledge of current education frameworks and the wellbeing priorities for schools and colleges.
- Participate, and where appropriate, lead on consultations with individual education settings to formulate an assessment of their individual training needs.
- Use outcome measures and/or feedback tools to monitor progress, evaluate the impact of delivery, and reflect on own practice.
- Adhere to legislation and statutory guidance related to Safeguarding Children and Young People and Safeguarding Adults at all times.
- Participate actively in clinical supervision and reflective practice to ensure safe, ethical, and effective delivery.
- Contribute to the development and sharing of knowledge within the team by supporting training, mentoring, and peer learning opportunities.
Analytical and Judgement Skills
- Assess training needs of education settings through consultation, feedback and sector research to inform targeted content development with the support of the Education Manager.
- Evaluate participants’ feedback systematically to review the quality, relevance and impact of training’ identify areas for improvement and gaps in provision.
- Exercise sound judgement when responding to sensitive disclosures or emotionally charged discussions during training, ensuring appropriate support and signposting.
- Apply analytical thinking to review emerging issues in bereavement education – such as curriculum integration – to guide future training design.
- Recognise and manage situations that involve ambiguity, uncertainty, or emotional intensity, drawing on supervision and established frameworks for professional support.
- Apply a trauma-informed and developmentally appropriate lens to training development and delivery, ensuring sensitivity to cultural, social, and contextual factors influencing grief.
- Ensure accurate, timely, and meaningful data recording and reporting to inform service evaluation, and organisational performance monitoring.
Planning and organisational skills
- Prepare thoroughly for assigned training sessions, ensuring all materials, technology and resources are ready in advance.
- Deliver training sessions to time and quality standards, managing transitions between content, activities and Q&A smoothly.
- Deliver a suite of education training packages online and/or face-to-face as required, adapting content to meet specific delegate needs as needed.
- Contribute to the design and maintenance of robust systems and workflows that support the smooth flow of processes from enquiry to evaluation.
- Research new areas of bereavement education need and contribute ideas for the development of new programmes and resources.
- Collaborate with colleagues to maintain and refine the evaluation and feedback framework, drawing on insights to drive continuous improvement and suggesting improvements to the training offer.
- Manage time effectively across multiple projects and priorities, working flexibly to delivery high quality outcomes within deadlines.
- Maintain accurate, up-to-date documentation in accordance with confidentiality, data protection, and statutory requirements.
- Demonstrate self-awareness and reflective capacity, using supervision and peer support to sustain personal wellbeing and professional effectiveness.
- Provide cover and support for team members when needed.
All Staff
- Contribute to the vision and mission of Child Bereavement UK; whilst embedding the values into your daily work activities.
- Promote equality of opportunity and diversity in accordance with Child Bereavement UK policy.
- Contribute to the overall success of the charity’s fundraising needs by providing case studies, attending events and adding value to the experience of our supporters as required.
- Contribute to the brand and reach of the charity by working alongside our Marketing & Communications Team when relevant press opportunities arise or when required for social media and online content (including the use of photography).
- Work to objectives, targets and work plans agreed with your line manager.
- Undertake specific projects and other ad hoc duties agreed with your line manager, fulfilling any deadlines, reviews and reporting procedures required.
- Take an active part in the Quarterly review process and participate in training agreed with your line manager.
- Recognise and champion the lived experience of children and young people with bereavement within your work.
- Ensure the health and safety of all colleagues, volunteers and visitors in accordance with Child Bereavement UK policy.
Person Specification
Education/Professional Qualification
Essential
- Relevant professional qualification in working in education, training or learning
- Evidence of ongoing professional development and commitment to continuous learning
- Training in bereavement, grief and trauma informed practice
Desirable
- Relevant professional qualification in working with children and young people
Skills and Experience
Essential
- At least three years’ recent experience (in the past six years) of delivering training to professionals
- At least three years’ recent experience of working with children, young people and families in a health, social care, youth, community or education setting
- For one of the two roles, a Welsh speaker is required
- Experience of planning and designing training programmes
- Experience of liaising with and working alongside organisations that support children and young people
- Experience of working with vulnerable communities
- Experience of delivering training using a digital platform
- Demonstrable experience of safeguarding children, young people and vulnerable adults and an ability to practise in a way that promotes this
- Experience of working collaboratively with multi-agency professionals
Desirable
- Experience of working within a bereavement, palliative care of mental health setting
- Experienced in using outcome measures to evaluate practice
Knowledge and Understanding
- Demonstrate a strong understanding of bereavement, grief, loss, trauma, and their psychological and developmental impact on children, young people, parents and families
- Knowledge of current research, theories, national frameworks, and NICE guidance related to bereavement and children’s mental health
- Empathetic, compassionate, and youth driven approach
- Proven ability to design, deliver and adapt bereavement training effectively through digital platforms, maintaining engagement, safety and impact
- Excellent communication and interpersonal skills, with the ability to engage sensitively with stakeholders while maintaining professional boundaries at all times
- Consulting mindset with the ability to quickly assimilate information and to translate this into potential solutions and ways of working
- Awareness of safeguarding legislation, policies, and procedures
- Understanding of information governance, confidentiality, and data protection requirements
- Understanding of equality, diversity, and inclusion within practice
- Emotional maturity, stability and resilience with a strong commitment to self-care and the ability to seek support and guidance when difficulties arise in the course of work
Recruitment Timetable
Application deadline: 27th May 2026 at midnight
First Stage Screening Interviews
You may be asked to attend a 10-minute Screening Interview on MS Teams with the Hiring Managers for the vacancy, to assess your suitability for the role. During the interview, you will be asked two skills-based questions.
Second Stage Interviews
If you are progressed to a second stage interview, you will be invited to attend a 1-hour formal interview on MS Teams with the Hiring Managers for the role. It is our policy to share the role-specific interview questions with applicants ahead of the interview, to aid their preparation. You may also be asked to complete an interview task, which will also be shared with you in advance.
Youth Team Forum Discussion
For roles in our Bereavement Services Team, we will invite those applicants selected for interview along to a discussion forum with members of our Youth Team. This session is held remotely and lasts approximately 20 minutes. The discussion topic will be shared with you in advance of the session.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Helplines Partnership (HLP) is looking for a creative, digitally skilled communicator to join our small, friendly team. This is a varied and rewarding role at the heart of the UK helpline sector, with real scope to grow our reach, membership and influence.
You will support and deliver HLP's Marketing and Communications Strategy managing social media, building email campaigns, leading on website content, and producing graphics and video. You will co-create sector campaigns including our annual Helpline Awareness Day, develop press releases and media commentary, and report on performance across all digital channels. Strong organisational skills and the ability to manage budgets and lead cross-team projects are essential.
The ideal candidate will have experience in digital communications or marketing, be a confident copywriter across multiple audiences, and be comfortable with CRM software and a website CMS. Familiarity with tools such as Canva, Mailchimp, Google Analytics or Wagtail is desirable, as is knowledge of the charity or membership sector. Above all, we want someone self-motivated, collaborative and passionate about making a difference who shares our values of quality, passion, integrity, ambition and equity.
We are interviewing on a rolling basis, so early applications are encouraged. HLP is an equal opportunities employer.
Our Values:
Helplines Partnership’s core values have been developed to guide the way we want to work, manage our business, and deliver our services. They provide the foundation for our staff when responding to members and stakeholders.
Quality – confirming our commitment to value and excellence
Passion – affirming our enthusiasm for what we do
Integrity – upholding our commitment to honesty and sound work principles
Ambition – emphasising our motivation and determination to succeed
Equity – committing ourselves to fairness and equality
Helplines Partnership is committed to inspiring its members with the same ethos and building a connected, responsive and sustainable help-sector and is committed to anti-discriminatory values and to the involvement of users of services.
Other requirements:
This is a homeworking role.
Expectation of occasional/regular travel and work effectively within and outside the UK.
This is a part-time position 22.5 hours per week - Wednesday - Friday.
The client requests no contact from agencies or media sales.
Liberty and its supporters have been a force for fairness, dignity and respect in our society for more than 90 years. Now, at this crucial moment in British political history, we’re seeking two experienced Media and Communications Officers to elevate our media and digital outputs as we deliver on an exciting new three-year organisational strategy.
The Communications function tells people who Liberty is, what we do and how they can get involved – helping to shape the narrative of the media debate and influence decision makers. This role requires proven experience of designing and executing high-quality, high-impact media and digital communications plans that reach, engage and persuade target audiences.
Liberty is a small organisation which punches above its weight. The Media and Communications Officers will use their media experience to support the running of our busy press office by being the first point of contact for journalists, drafting responses to media requests, and supporting our spokespeople with interview briefings. They will also help build our profile in the media by forging relationships with key contacts across broadcast, print and new forms of digital media.
Telling an inclusive story about the importance of our rights and freedoms to everyday lives is central to who we are and what we do. The Media and Communications Officers will deliver engaging outputs across social media and our website, adapting core messages across different platforms. They will help bring technical legal and policy arguments to life through creative storytelling that resonates with the public.
Liberty’s first president described our work as “the fight that is never done”. This is a great opportunity for two experienced comms professionals to join a dynamic team in that fight and put their creative ideas into practice at a time when changing the narrative on human rights has perhaps never been more important.
Liberty fully embraces flexible working and is committed to employee development. We aim to encourage people from all backgrounds to work with us and are particularly interested in hearing from people from minority backgrounds and all socio-economic sections of society. Liberty supports hybrid working, with a minimum office attendance two days per week in the Westminster office.
Liberty challenge injustice, defend freedom and campaign to make sure everyone in the UK is treated fairly.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Global Programs Project Manager (Contractor)
Overview
The Maclellan Giving Together Foundation (MGTF) is a UK Christian charity connected to the longstanding international Maclellan Foundation, who describe their focus as: “establishing and strengthening the local church, promoting discipleship and leadership development, sparking community transformation, promoting the power of prayer, advocating for generosity, and increasing access to Scripture”.
Based in the UK, MGTF rolls out key global initiatives that focus on equipping local Christian ministries and releasing local resources to foster sustainable Kingdom growth.
This is a dynamic, high-impact role, ideal for someone who is highly organised, relational and passionate about seeing the Kingdom flourish globally.
Job Summary
Working alongside the Global Programs Team, the Project Manager is responsible for coordinating the planning and delivery of projects from concept through to execution. The role involves managing logistics, supporting stakeholder engagement, and ensuring initiatives are delivered on time and to a high standard. The postholder will manage multiple projects and deadlines simultaneously, with the ability to prioritise effectively, must thrive in a fast-paced environment, and apply creative problem-solving to deliver successful events. Remote working, with the ability to attend on-site meetings in Milton Keynes (MK19) ideally once a month.
Key Responsibilities
Project Management & Logistics
- Manage the planning and delivery of multiple concurrent projects, ensuring alignment with organisational objectives and achievement of key milestones.
- Oversee the end-to-end lifecycle of events, from initial concept, registration, and contracting through to delivery and post-event evaluation.
- Work with the Global Programs team to ensure events are delivered on time and to a high standard.
- Accountable for overseeing end-to-end project delivery, coordinating across a wider team with defined responsibilities to ensure successful delivery within the project workstream.
- Build and manage strong stakeholder relationships, providing professional, timely support and acting as a key point of contact.
- Ensure data integrity on the information we hold.
- Provider effective reporting as needed.
- Manage and optimise delegate registration and booking systems, ensuring accuracy, efficiency, and a seamless participant experience.
- Manage the logistical event delivery (remote or in-person), including setup, logistics, and real-time issue resolution, ensuring a high-quality delegate experience throughout the event.
- Coordinate complex scheduling, calendars, and travel arrangements.
- Any other task in relation to the charity’s needs.
Communication & Content
- Coordinate pre-event production, collaborating with external designers and stakeholders to ensure timely delivery of all assets and documentation.
- Manage cross-functional coordination for event delivery, ensuring effective communication across stakeholders, including localisation and translation requirements for regional relevance.
- Ensure accuracy, consistency, and timely updates of all event-related content across online platforms.
- Provide administrative and practical support to event personnel in global locations as they deliver our programs.
- Follow established brand guidelines to maintain consistency in tone, messaging, and visual identity across all content.
Research, Reporting & Finance
- Ensure relevant reporting and documentation are supplied to stakeholders.
- Manage expense processing and support budget oversight, ensuring accurate tracking, forecasting, and alignment with programme objectives in collaboration with senior leadership.
Cultural Adaptation & Coordination
- Contribute to the development of our programs globally, from ideation through to delivery.
- Assist with the localisation of content to ensure materials are culturally appropriate,supporting communication with translators and stakeholders to help adapt resourcesfor different cultural contexts.
Experience (Essential)
- Have experience in a church/charity or professional environment.
- Strong understanding of and commitment to the Foundation’s mission with an understanding of the Church scene.
- A genuine passion for advancing the gospel through the global Church, with a commitment to supporting both Christian givers and churches and charities.
- Managing multiple projects and deadlines simultaneously, with the ability to prioritise effectively, owning and delivering end to end events from planning through to execution and evaluation.
- Strong stakeholder management and interpersonal skills, with the ability to build relationships and work effectively across cross-functional teams.
- Proven track record of managing and controlling project or event budgets including forecasting and cost management.
- Negotiating and managing external suppliers and partners.
- Working across different regions, cultures, or time zones demonstrating cultural awareness and adaptability.
- Professional in appearance with a proactive approach and a desire to constantly improve and grow.
- Willingness to be flexible in working hours with occasional travel and overnight stays.
- Knowledge of standard office administrative practices and procedures.
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
- Excellent written and verbal communication skills.
Experience (Desirable but not required)
- Experience delivering a programme of learning (content and structure).
- Understanding of generous giving and experience of working with donors.
- Knowledge of copywriting for different platforms (e.g. digital, presentations, printed materials).
- Additional language skills.
- Working knowledge of Asana, Beacon, Canva, Mailchimp and Survey/ticketing Apps.
Contract Terms
Working hours and hourly rate will be agreed in advance.
Application Instructions
If you’re interested in applying, please include your CV and two references, one of which must be a current or previous employer. In addition, please provide a cover letter (no more than 1 page) detailing what interests you about the role and your suitability, along with a separate statement of faith (no more than 1 page).
Toy Appeal Campaign Assistant
Service: External Engagement
Salary: £28,321 per annum, inclusive of the Inner London weighting
Location: Hybrid – Family Action Head Office, London N1 7GR
We typically work 2 days a week in the office but offer the flexibility to work fully remotely. Our office space is wheelchair accessible.
Hours: 37 hours per week (full time)
We offer flexible working arrangements - please see below for more details.
Contract: Fixed term, 24-week contract from early/mid July through to late December/early January 2027
Family Action & the Role’s Impact:
At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities. We see first-hand the power of family to shape lives, for better or worse, so we speak up for the importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.
Family Action is looking for an enthusiastic and organised Toy Appeal Campaign Assistant to play a vital role in our annual campaign to deliver over 10,000 toys and gifts to disadvantaged children. This is a fantastic opportunity to launch your career in the charity sector, working alongside experienced staff (both in-person and virtually) from our fundraising and marketing teams, gaining valuable skills and contributing directly to a heartwarming cause.
Main Responsibilities:
- Acting as a first point of contact for the Toy Appeal, responding in a timely and professional manner to company enquiries, as well as internal enquiries from service colleagues receiving gifts.
- Managing data across multiple platforms/sources (including our CRM database, Salesforce, and Microsoft documents). Maintaining a live list of all gift requests from Family Action services/projects, and all gift pledges from companies, updating as matches are made and requests are filled.
- Building positive relationships with corporate donors through written and verbal communications, including email, telephone and Teams meetings/in-person visits where appropriate.
- Co-ordinating deliveries of gifts from corporates to local Family Action services/projects, ensuring needs and requirements of both parties are met.
- Assisting the Corporate Partnerships Manager and Fundraising Officer with donation processing and administration.
Benefits*
- an annual paid leave entitlement that commences at 25 working days (pro rata) plus bank holidays
- up to 6% matched-pension contributions
- Employee assistance programme
- Flexible working arrangements and new starters have the right to make flexible working requests from day one of employment
- Enhanced paid sick leave and paid family leave provisions
- Eye care and winter flu jabs vouchers
- Cycle to work scheme
- Investing in your professional development with ongoing quality training and career development opportunities
*Please note that some of these benefits are only applicable after 6 months of employment.
We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.
To Apply:
· Apply via our website and click the ‘Apply’ link to fill out our digital application form
· Closing Date: Sunday 31 May 2026 at 23:00
Interviews are scheduled to take place w/c 8 June 2026, in-person at Family Action Head Office (34 Wharf Road, London, N1 7GR), with slots throughout the working day.
Please note that as part of the interview process, we’ll require you to complete a pre-task, which we share details of with the invitation to interview.
We reserve the right to close applications once suitable applications have been received
All appointments with Family Action are subject to satisfactory Safer Recruitment checks.
Our commitment to Equality, Diversity & Inclusion:
We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.
We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates. We are committed to increasing the representation of these groups at Family Action because we know that greater diversity will lead to even greater results for families and children and we strive for our workforce to be truly representative of the diverse communities we support.
All candidates with a disability are welcome to apply under the Disability Confident Scheme and request priority consideration for an interview, provided they meet the essential criteria for the role.
To help remove financial barriers to working with us, we will reimburse reasonable travel costs if you are invited to attend an interview in person.
*Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.
Family Action is an award-winning national charity working from the heart of local communities across England and Wales.



The client requests no contact from agencies or media sales.


