Digital experience manager jobs in Dagenham, essex
We are seeking a Head of Proposition – Legacies to lead the end‑to‑end design, delivery and growth of one of CRUK’s most important fundraising propositions. This senior leadership role combines commercial accountability, innovation and people leadership to deliver sustainable long‑term value.
This is an opportunity to lead one of the UK charity sector’s most significant income streams. You will drive a clear proposition vision rooted in audience insight, design compelling end‑to‑end supporter experiences, and deliver growth over both the short and long term.
You will bring the credibility to lead legacy strategy with senior leaders and trustees, influencing at the highest levels while partnering across marketing, data, technology and delivery teams. Commercially astute and evidence‑led, you will strengthen performance management, forecasting and prioritisation, balancing strategic ambition with operational grip.
This is not solely a functional legacy role. It is a proposition leadership role, with Legacies as its core focus whilst playing a key part in shaping the future of Fundraising & Engagement Propositions at Cancer Research UK.
What will I be doing?
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Reshape the strategic direction and deliver sustainable growth of the Legacy proposition, defining a clear, compelling vision rooted in audience need, insight and CRUK strategy.
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Own performance and long-term value, shaping and delivering a bold, evidence led growth strategy that increases consideration, market share and the value of complex gifts across diverse audiences.
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Work with matrixed teams to design and evolve brilliant end-to-end experiences, working across channels, journeys and touchpoints to create emotionally resonant, modern supporter experiences at scale.
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Lead innovation and modernisation, using insight, testandlearn approaches and strong commercial judgement to respond to a rapidly changing wealth and fundraising landscape.
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Shape how technology enables the proposition, partnering closely across digital, data and delivery to ensure seamless, future ready journeys.
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Build and lead high performing, multidisciplinary teams, bringing together proposition, operations and specialist expertise to deliver excellence through inclusive, empowering leadership.
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Act as a visible sector leader and trusted internal partner, influencing senior stakeholders and playing an active role in the wider transformation of fundraising at Cancer Research UK.
What are we looking for?
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Experience leading a complex proposition, product or portfolio in a customer centric environment, balancing delivery today with long-term value.
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Strong commercial judgement, with the confidence to make evidence led trade-offs and prioritisation decisions.
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A deep understanding of audience behaviour, and how insight, digital capability and service design come together to create compelling end-to-end experiences.
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A compelling communicator and influencer, able to articulate vision clearly and bring diverse stakeholders with you.
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Proven leadership of large, multidisciplinary teams in complex matrixed organisations; an inclusive, inspiring leader who delivers through strong relationships.
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A strategic, future focused mindset, comfortable leading through ambiguity and change.
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Curiosity, ambition and a genuine desire to push the sector forward, not replicate what’s gone before.
Our organisation values are designed to guide all that we do.
Bold: Act with ambition, courage and determination
Credible: Act with rigour and professionalism
Human: Act to have a positive impact on people
Together: Act inclusively and collaboratively
We’re looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer.
If you’re interested in applying and excited about working with us but are unsure if you have the right skills and experience, we’d still love to hear from you.
What will I gain?
We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals.
You can explore our benefits by visiting our careers web page.
How do I apply?
We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won’t be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you fairly and objectively.
The client requests no contact from agencies or media sales.
Are you an experienced cyber security professional who wants to help us make a difference?
From incident management to day-to-day development and maintenance of our cyber security solutions, we’re looking for a Senior Cyber Security Engineer to ensure our digital infrastructure is safe and protected.
What does this role do?
As Senior Cyber Security Engineer, you’ll:
- manage the day-to-day operations of our Cyber Security Operations Centre, supervising colleagues in the team to ensure a responsive, effective service is delivered,
- lead on cyber incident management, working closely with colleagues to ensure all incidents are managed swiftly and effectively, and steps are taken to mitigate future risks and keep our digital world safe,
- run the vulnerability management programme, proactively and continuously identifying vulnerabilities and weaknesses in the digital infrastructure,
- contribute to effective cyber security architecture and engineering, ensuring high security standards are maintained at all times.
First stage interviews for this role are provisionally scheduled for 10th and 11th June 2026 and will take place on Teams.
Could this be you?
To be successful in this role, you’ll need to be an experienced cyber security engineer, and we’re particularly interested in candidates with a strong technical background in IT infrastructure, cloud, and application security. You’ll be an effective team player, who has excellent written and verbal communication skills, enjoys collaborating with others, and has experience of supervising colleagues or distributing work. You’ll be confident communicating technical concepts to non-technical audiences, and comfortable contributing to Technical Governance Forum debates. A commitment to the work we do is essential.
About Dogs Trust
We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.
To apply for this position please click the APPLY NOW button. Our application process requires you submit a personal statement explaining your interest and suitability for the role.
Dogs are incredibly diverse, much like the humans that love them! At Dogs Trust we value diversity, and we're committed to fostering an inclusive culture. We actively encourage applications from people of all backgrounds, abilities, and cultures and believe that a diverse workforce helps us to achieve our mission. Our colleague networks give our people a voice, acting as vehicles for real and meaningful change within Dogs Trust. We truly want to see every candidate shine throughout the entire job application process, interview stages, and during their time with us. If there's anything on your mind or any adjustments you may need, don't hesitate to reach out to us. We're here to support you every step of the way.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Supporter Services & Data Processing Officer
Reporting To: Internal Communications Manager
Salary Range: £32,000 - £37,667
Contract Type: 6 Month Fixed Term Contract
Location: Hybrid, London
Working days/hours per week 35 hours per week, 9am – 5pm, Monday – Friday.
Our Vision: A UK where “No good food goes to waste”.
The Felix Project and FareShare have recently merged to form the UK's largest food redistribution charity. Its vision is a UK where good food is never wasted, and nobody goes hungry.
The organisation rescues high quality edible surplus food, from across the food industry and gets it to over 8,000 organisations across the UK who are working to strengthen communities and improve lives.
The charity manages seven depots across London, Suffolk, Merseyside and Hampshire and works with 16 network partners who operate a further 26 regional depots across the UK.
Over the next year our ambition is to rescue enough food nationally to provide nearly 200 million meals, turning an environmental problem into social good with measurable impact for people, planet, and the economy.
Purpose of the Job
Deliver excellent supporter services function to support growth in public fundraising. Ensure excellence in supporter experience and care. Support the efficient and compliant delivery and financial reconciliation of our fundraising campaigns and activities. Work across the Fundraising, Finance, Info Centre, and Marketing teams.
Duties and Responsibilities
- Manage supporter complaints processes, acting as first point of resolution, ensuring complaints are actioned and responded to in line with FareShare complaints policy.
- Support the Supporter Services and Compliance Manager to develop and deliver management information related to supporter complaints.
- Work with the Finance team to deliver processes to support donor refunds and cancellations.
- Support the Supporter Services and Compliance Manager to manage relationships with external fulfilment houses, payment providers (Stripe, GoCardless), and fundraising platforms (Enthuse, Just Giving, CAF, CAF America) on behalf of FareShare to ensure compliance and optimal supporter experience.
- Further duties as and when required by the fundraising operations team and wider directorate.
- Manage and lead supporter complaints processes, acting as first point of resolution, ensuring complaints are actioned and responded to in line with FareShare complaints policy.
- Deliver an outstanding level of customer service, keeping within agreed SLAs and KPIs.
- Coordinate and implement training on the use of the 8x8 telephony system for Fundraising and Marketing teams.
- Record all interactions accurately and clearly in Salesforce within agreed SLAs.
- Your normal duties and responsibilities will be set out in your job description. However, the charity may require you to perform other duties from time to time.
Person Specification
- Experience of working in a fundraising supporter or customer services environment.
- Good communication and interpersonal skills, with the ability to work effectively with diverse teams.
- Excellent phone manner, including ability to cope with challenging conversations.
- Understanding of financial reconciliation processes and the role of a CRM in effectively managing income processing
- Good problem-solving skills.
- Organised and methodical approach to work.
- Good knowledge of Microsoft Excel, Word, Outlook, and PowerPoint.
- Knowledge of the fundraising regulatory environment, including the Fundraising Regulator Code of Practice, HRMC Gift Aid regulations, GDPR and PECR.
- Knowledge of Salesforce and/or Microsoft Dynamics.
- Ability work under pressure and meet deadlines.
- Good numeracy skills with excellent analytical skills to interrogate data.
Recruitment Timeline
We reserve the right to close advertisements early and we might assess candidates and arranging interviews as applications comes in, so please apply as soon as possible, to avoid missing out on this opportunity.
Due to the anticipated large number of applicants, if you do not hear from us within four weeks of your application, we regret to inform you that your application has been unsuccessful. Consequently, will not be able to provide feedback.
We deliver this surplus food to charities and schools so they can provide healthy meals and help the most vulnerable in our society.



Are you a passionate fundraiser who loves dogs?
We’re looking for a Mass Participation Fundraising Officer to maximise our income from all mass fundraising activity, including sporting, challenge and virtual events, and provide our generous supporters with excellent stewardship and care.
What does this role do?
As Mass Participation Fundraising Officer, you will:
- develop and deliver mass fundraising events, with end-to-end coordination of various in person and virtual events, ensuring supporters are at the heart of all activity,
- effectively market events to audiences, ensuring opportunities to fundraise reach the right audiences and sign-up targets are met,
- monitor KPI’s for mass fundraising activity, ensuring there is return on investment and insights are gathered to drive improvements,
- innovate and come up with new ideas, always striving to find new, creative ways to increase income from events,
- support on event days, ensuring our supporters have an fulfilling, memorable experience, while also managing volunteers and health and safety requirements.
Interviews for this role are provisionally scheduled for 9th and 10th June 2026, and will take place on Teams.
Could this be you?
To succeed in this role, you’ll need experience of developing, planning and delivering excellent supporter journeys, providing an inclusive, engaging supporter experience. You’ll need excellent communication skills, some experience of monitoring performance and expenditure, and the ability to problem solve and innovate to drive improvements and generate new ideas. We’re particularly interested in hearing from candidates who have experience in sporting events. A passion for the work we do is essential.
About Dogs Trust
We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.
To apply for this position please click the APPLY NOW button. Our application process requires you submit a personal statement explaining your interest and suitability for the role.
Dogs are incredibly diverse, much like the humans that love them! At Dogs Trust we value diversity, and we're committed to fostering an inclusive culture. We actively encourage applications from people of all backgrounds, abilities, and cultures and believe that a diverse workforce helps us to achieve our mission. Our colleague networks give our people a voice, acting as vehicles for real and meaningful change within Dogs Trust. We truly want to see every candidate shine throughout the entire job application process, interview stages, and during their time with us. If there's anything on your mind or any adjustments you may need, don't hesitate to reach out to us. We're here to support you every step of the way.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
FTWW is looking for a Communications Coordinator! The successful candidate will develop and grow the organisation’s online platform, including sharing information, resources and signposting within FTWW’s pan-Wales virtual peer support community and beyond.
The role is full-time (0.8 FTE considered for the right candidate), home-based within Wales, with occasional travel to events and meetings, so a driving licence and access to a car would be an advantage. We work flexibly, but core working hours are between 10am-4pm, and the successful candidate will be expected to work some evening and weekends, as required.
We are a small but mighty charity where no two days are the same. You may be involved in promoting a focus group to our members one day and meeting with a journalist the next. We currently have over 100 registered volunteers and over 2000 members of our online community, and you will work closely with our Volunteer & Community Coordinator to ensure that our members are at the heart of what we do.
The ability to speak Welsh, or a willingness to learn, is desirable.
Successful applicants will need to complete a basic DBS check and provide references before any offer of employment is made.
As a Disabled People’s Organisation, we recognise that AI can be a helpful tool for structuring written applications. We ask that, if you choose to use AI, your application remains an accurate and authentic reflection of your own experiences, skills, perspectives, and voice.
For more information, including accessible formats, please see the attached document.
Interviews will be held via Microsoft Teams, in the week commencing 6th July.
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Mae FTWW yn chwilio am Gydlynydd Cyfathrebu! Bydd yr ymgeisydd llwyddiannus yn datblygu ac yn tyfu platfform ar-lein y sefydliad, gan gynnwys rhannu gwybodaeth, adnoddau, a chyfeirio, o fewn cymuned rithwir FTWW sy’n darparu cefnogaeth gan gymheiriaid i bobl ym mhob cwr o Gymru a thu hwnt.
Mae hon yn swydd amser llawn (ystyrir 0.8 FTE ar gyfer yr ymgeisydd iawn), wedi’i lleoli gartref yng Nghymru, â theithio achlysurol i ddigwyddiadau a chyfarfodydd, felly byddai trwydded yrru a mynediad at gar yn fanteisiol. Rydym yn gweithio’n hyblyg, ond yr oriau gwaith craidd yw rhwng 10am a 4pm, a disgwylir i’r ymgeisydd llwyddiannus weithio ambell gyda’r nos a phenwythnos, yn ôl y galw.
Rydym yn elusen fach ond pwerus lle mae pob diwrnod yn wahanol. Gallech fod yn ymwneud â hyrwyddo grŵp ffocws i’n haelodau un diwrnod ac yn cyfarfod newyddiadurwr y diwrnod canlynol. Ar hyn o bryd mae gennym dros 100 o wirfoddolwyr cofrestredig ac mae gan ein cymuned ar-lein dros 2000 o aelodau. Byddwch yn gweithio mewn cysylltiad agos â’n Cydlynydd Gwirfoddolwyr a Chymunedau er mwyn sicrhau bod ein haelodau wrth graidd yr hyn rydym yn ei wneud.
Mae’r gallu i siarad Cymraeg, neu barodrwydd i ddysgu, yn ddymunol.
Bydd angen i’r ymgeisydd llwyddiannus gwblhau gwiriad DBS sylfaenol a darparu geirdaon cyn y byddwn yn cynnig swydd iddo.
Fel Sefydliad Pobl Anabl, rydym yn cydnabod y gall deallusrwydd artiffisial (AI) fod yn ddefnyddiol er mwyn strwythuro ceisiadau ysgrifenedig. Os ydych yn dewis defnyddio AI, gofynnwn i chi sicrhau bod eich cais yn parhau’n adlewyrchiad cywir a dilys o’ch profiadau, sgiliau, persbectifau a’ch llais chi eich hun.
I gael rhagor o wybodaeth, gan gynnwys fformatau hygyrch, gweler y ddogfen ynghlwm.
Cynhelir cyfweliadau drwy Microsoft Teams, yn ystod yr wythnos yn dechrau ar 6 Gorffennaf.
To apply, please answer the questions listed, submit a CV of no more than two pages, and a cover letter of no more than 1000 words, explaining how you meet each aspect of the person specification for the role, with examples, as well as how you would approach delivering accessible, impactful communications that amplify the voices of women and disabled people.
Er mwyn gwneud cais, atebwch y cwestiynau isod, cyflwynwch CV sy’n ddim mwy na dwy dudalen, a llythyr eglurhaol o ddim mwy na 1000 o eiriau, yn egluro sut rydych yn bodloni pob agwedd ar fanyleb y person ar gyfer y rôl, gydag enghreifftiau, yn ogystal â sut y byddech yn mynd ati i ddarparu deunydd cyfathrebu hygyrch ac effeithiol sy’n rhoi sylw i leisiau menywod a phobl anabl.
The client requests no contact from agencies or media sales.
AT Beacon Project Support Officer (Operations & Data)
Salary: £26,500 – £28,000 per annum (depending on experience)
Contract/hours: 12-month fixed term (with potential to extend) | 35 hours per week (flexible, with occasional evenings/weekends)
Location: Hybrid – Office / Home / Community Sites (Lambeth)
About the Role
This is a pivotal role at the centre of a growing, community-led health initiative. The Project Support Officer (Operations & Data) will play a key part in coordinating day-to-day operations, monitoring performance, and ensuring the smooth delivery of the AT Beacon Project.
Key Responsibilities
- Programme Operations & Delivery: Coordinate Beacon Hub activities and manage operational logistics and support the delivery of key initiatives, such as the Fruit & Vegetable Prescription Programme.
- Data, Reporting & Insights: Maintain accurate and high-quality data systems, produce regular reports, support dashboard development, and analyse trends to inform decision-making.
- Stakeholder & Partnership Support: Act as a key point of contact for internal teams, community partners, and public health stakeholders. Support effective communication and collaboration across the project.
- Senior Leadership Support: Assist with SMT coordination, prepare briefing materials, and track actions and deadlines.
- Events & Outreach: Contribute to planning and delivering community events, workshops, and outreach activities.
- Communications & Digital Support: Support website updates, digital content creation, and social media activity.
Person Specification
- Essential: Experience in project/operations/data roles; strong organisation; data reporting skills; MS Office proficiency; strong communication
- Desirable: Public health or social prescribing experience; partnership working; monitoring & evaluation knowledge.
- Core Competencies: Ownership and accountability, Analytical thinking, Adaptability and problem-solving, Collaboration and relationship-building, Attention to detail.
Why This Role Stands Out
Opportunity to shape a growing community health model, work with senior leadership, and make a visible impact on health inequalities.
How to Apply
If you are passionate about advancing health and wellbeing in Lambeth and possess the drive to make a tangible community impact, we invite you to apply.
To be considered, please submit your CV along with a completed application form.
Closing date: 11 June 2026.
STRICTLY NO CONTACT FROM AGENCIES OR MEDIA SALES
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Purpose
As Head of Creative & Content, you will shape and champion the creative vision of Child Bereavement UK. You’ll lead the development of a bold, purposeful content and creative strategy that brings our mission to life, ensuring every story, campaign and asset is high-quality, evidence-based, accessible and emotionally resonant across all channels.
You’ll set the creative direction and ensure everything we produce is consistently compelling, inclusive and impactful, delivering outstanding user experiences that truly connect with our audiences.
This role leads the full content lifecycle, from strategic planning and innovative production to governance and evaluation. You’ll drive creativity that supports income generation, strengthens service delivery and grows brand awareness, making sure our content doesn’t just inform, but inspires action and change.
Main Responsibilities
1. Leadership, Team Management & Administration
- Work alongside the Director of Marketing & Communications to lead the Marketing & Communications team, ensuring there is a clear direction of travel, an understanding of purpose and exemplary culture embedded to drive future success.
- Provide clear leadership and direct line management to the Brand Lead and Content Creator.
- Build a high-performing content function with strong planning, evaluation and cross-functional collaboration.
- Support and mentor a network of volunteer content creators.
- Champion innovation, best practice and a user-centred approach to content.
- Proactively formulate appropriate, strategic and creative responses and pitch new ideas for campaigns and activities.
- Oversee the content strategy for all level 1 output, and seasonal appeals and campaigns.
- Effectively manage expenditure across all content workstreams in line with agreed expenditure budgets.
- Ensure that the recording of permissions and consents is adhered to in line with our policies and procedures and in accordance with GDPR.
- Deputise for the Director of Marketing & Communications when required.
2. Creative and Content Strategy & Governance
- Set, implement and continuously evolve the organisation-wide content strategy, ensuring alignment with strategic aims and audience needs.
- Oversee content systems, processes, policies and tools to ensure consistency, quality, accessibility and compliance.
- Develop a sensitive and safe lived-experience content strategy, ensuring safeguarding standards are met and contributors are appropriately supported in partnership with service teams.
- Identify and pursue content collaboration opportunities to enhance reach, impact and brand visibility.
- Manage the content budget and ensure effective prioritisation and resourcing.
3. Content Creation, Management & Delivery
- Lead delivery of high-quality cross-channel content, including copy, editorial, design and audio-visual assets.
- Develop and provide creative direction for content-led campaigns.
- Grow and manage a library of level 1 and evergreen content.
- Identify new and emerging content opportunities appropriate content opportunities using market insight and analytics to continuously develop Child Bereavement UK’s content position.
- Create, assign, commission and manage a diverse range of evergreen and project specific multimedia content including but not limited to video, audio, design and copy.
- Maintain a robust content production schedule to support organisational priorities.
- Quality-assure and ensure all content meets visual identity, user experience, accessibility, safeguarding and GDPR requirements.
- Support colleagues with interviewing service-users, professionals, staff and supporters and producing high-quality case studies for use across channels including the Impact Report, website, publications, social media and fundraising materials.
- Support and guide colleagues with basic content production duties as needed.
4. Brand & Information standards
- Provide line management and leadership to the Brand Lead to oversee brand (design, editorial and audio-visual) standards across all key external communications.
- Support the Brand Lead to identify and steward brand opportunities and collaborations.
5. Insight, Evaluation & Reporting
- Lead ongoing insight and research activities to assess content effectiveness and identify gaps or opportunities.
- Monitor and analyse content reach, performance and effectiveness producing regular reports for senior leadership.
- Adopt test-and-learn approaches (e.g., A/B testing and insight sharing) to drive continuous improvement.
6. Collaboration & Stakeholder Engagement
- Work closely with the Directors of Marketing & Communications, Services & Service Transformation, and Income Generation to deliver strategic content needs.
- Partner with bereavement services, income generation and participation teams to identify and maximise high-value content opportunities.
- Collaborate with brand and marketing colleagues to deliver projects aligned to the marketing strategy and comms plans.
- Liaise with creative agencies, media partners and freelance suppliers.
- Foster strong cross-charity relationships to ensure coherent messaging and shared learning.
All Staff
- Contribute to the vision and mission of Child Bereavement UK; whilst embedding the values into your daily work activities.
- Promote equality of opportunity and diversity in accordance with Child Bereavement UK policy.
- Contribute to the overall success of the charity’s fundraising needs by providing case studies, attending events and adding value to the experience of our supporters as required.
- Contribute to the brand and reach of the charity by working alongside our Marketing & Communications Team when relevant press opportunities arise or when required for social media and online content (including the use of photography).
- Work to objectives, targets and work plans agreed with your line manager.
- Undertake specific projects and other ad hoc duties agreed with your line manager, fulfilling any deadlines, reviews and reporting procedures required.
- Take an active part in the Quarterly review process and participate in training agreed with your line manager.
- Recognise and champion the lived experience of children and young people with bereavement within your work.
- Ensure the health and safety of all colleagues, volunteers and visitors in accordance with Child Bereavement UK policy.
Person Specification
Essential
Experience & Knowledge
- Proven experience developing and delivering an organisation-wide content strategy.
- Experience leading a content or editorial function in a complex organisation (charity, health, social care or similar desirable).
- Proficient in graphic design and video editing skills (e.g. Canva, Adobe, CapCut).
- Strong track record for producing and overseeing high-quality written, digital, graphic and audiovisual content.
- Experience commissioning and managing agencies, freelancers and creative partners.
- Demonstrable experience creating or stewarding sensitive or lived-experience content, including safeguarding, trauma-informed practice and GDPR compliance.
- Experience of embedding and adhering to content governance and policy.
- Experience managing a team of content specialists and/or volunteers.
- Experience working collaboratively across multiple directorates and with subject matter experts.
- Experience using insight, analytics, testing and research to evaluate content performance and inform decision-making.
- Strong project management experience, managing multiple concurrent content projects and deadlines.
- Strong understanding of accessibility, UX principles, brand management and content governance.
Skills
- Excellent copywriting, editing and storytelling skills across multiple formats and for diverse audiences.
- Skilled in producing high-quality video and audio content, including hands-on skills in filming, recording and editing.
- Ability to translate complex or clinical information into clear, engaging content. Ability to set strategic direction and translate it into actionable plans and workflows.
- Strong ability to prioritise, allocate resources and manage competing demands.
- Ability to balance creative ambition with commercial or organisational objectives.
- Skilled in coaching, mentoring and motivating individuals and teams.
- Strong interpersonal and relationship management skills, with the ability to influence internal and external stakeholders.
- Ability to interpret data, identify insights and make evidence-based recommendations.
- Excellent attention to detail and commitment to editorial quality.
Attributes & Values
- Compassion, emotional intelligence and ability to work respectfully with bereaved children, young people and families.
- Collaborative, approachable, and able to build trust across teams.
- Creative, innovative and proactive, with a solutions-focused, self-starter mindset.
- Highly organised, resilient and able to work independently in a remote environment.
- Strong commitment to equity, diversity, inclusion and ethical storytelling, including amplifying lived experience safely and respectfully.
- Willingness to undertake relevant training and development opportunities.
- Willingness to be flexible work to meet organisational need.
- Ability to undertake periodic UK travel and represent the charity at meetings and events.
Desirable
- Experience working within the charity/third sector, particularly in bereavement, mental health or social care.
- Understanding of bereavement and the needs of bereaved children, young people and parents.
- Previous experience in a Head of Content or similar leadership role.
- Experience of leading in-house and external creative teams.
- Background in storytelling, editorial or publishing environments.
- Experience of delivering large-scale content programmes across multiple channels.
- Familiarity with CRM systems such as Salesforce.
- Experience managing or supporting lived-experience contributors, ambassadors or volunteers.
- Knowledge of digital marketing principles (e.g., SEO, user journeys, content optimisation.
- Active engagement with creative or content industry networks
Recruitment Timetable
Application deadline: 27th May 2026 at midnight
First Stage Screening Interviews – on-going
You may be asked to attend a 10-minute Screening Interview on MS Teams with the Hiring Managers for the vacancy, to assess your suitability for the role. During the interview, you will be asked two skills-based questions.
Second Stage Interviews – Friday 5th June
If you are progressed to a second stage interview, you will be invited to attend a 1-hour formal interview on MS Teams with the Hiring Managers for the role. It is our policy to share the role-specific interview questions with applicants ahead of the interview, to aid their preparation. You may also be asked to complete an interview task, which will also be shared with you in advance.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are seeking a highly organised and proactive Operations & Programmes Support Officer to play a vital role in the smooth running of our small charity strengthening London’s communities. This is a varied, hands-on role supporting both programme delivery and day-to-day operations. You will bring strong attention to detail, a conscientious approach, and the ability to manage multiple priorities. Working closely with colleagues across the team, you will be a clear communicator who enjoys collaborating and contributing to a positive working environment.
The Operations and Programme Support role will be instrumental in supporting our small team to continue to grow our services to support charitable organisations across London while consistently maintaining and improving the quality of our service.
Responsibilities:
Operations support
- Maintain and improve key systems and processes, including CRM data, mailing lists, and shared platforms like SharePoint
- Manage shared inboxes, internal communications, meetings, and day-to-day team coordination
- Provide wider operational support, including managing equipment and systems, basic troubleshooting, data protection, and staff coordination (e.g. meetings, holidays)
Programme and Communications support
- Working closely with the Events Manager, coordinate event delivery, including promotion, registrations, attendee communications, and on-the-day support for 10 online Lunch & Learn events, 2 in-person workshops and 2 community events a year.
- Support event logistics (venues, catering) and ensure all data, feedback and learnings are captured and recorded in our CRM
- Assist with website updates, weekly social media activity, and community engagement and track monthly performance across channels
- Support and maintain impact metrics and participant feedback across all activities
- Contribute to research and information gathering for programme development and fundraising as needed
About Link UP London
At Link UP London we build stronger more resilient communities. By connecting small Social Good Organisations or SGOs (i.e. charities, Community Interest Companies, community groups and social enterprises) with Skilled Volunteers, we help these organisations access the skills they need, when they need them, to address strategic and operational development issues and build capacity and resources. Our Skilled Volunteers have a range of professional backgrounds (HR, finance, comms, marketing, legal, data, IT and many more) and want to apply their skills and expertise to make a positive difference in London. This means that the organisations are better equipped to tackle the multiple challenges of inequality facing their communities and the Skilled Volunteers have a meaningful volunteer experience that fits into busy schedules.
We connect skills to SGOs in 3 main ways main including:
- Skilled Volunteering Projects: Short-term, structured volunteering engagements.
- Social Impact Solutions: Our corporate programme provides structured skills-based employee volunteering opportunities in a range of formats.
- Events: Including Lunch & Learn Sessions – 10 one-hour webinars that allow professionals with limited time to share their expertise on topics of relevance to SGO capacity development - 2 in-person workshops and 3 community gatherings.
We work in all boroughs and the city of London with 90% of organisations we support addressing issues of poverty, vulnerability and marginalisation.
Person Specification
- Highly organised, with experience supporting organisational operations and/or programme delivery
- Strong attention to detail and some experience working with databases and CRM systems; familiarity with a number of these systems is a plus
- Experience supporting events (online and in-person) and managing multiple priorities simultaneously
- Comfortable and experienced with various forms of technology including digital tools (e.g. excel, social media platforms, content tools)
- Clear communicator who enjoys working collaboratively across a team
- Proactive, solutions-focused, and keen to positively contribute to a growing organisation
Nice to haves:
- An understanding of volunteering and Skilled Volunteering in particular
- Knowledge, and some direct experience, with the charity sector
- An understanding of the opportunities and challenges faced by small charitable organisations today
- The ability to be in London multiple times a week as needed
Qualities that are a good fit for our team
- Personable / warm / caring / friendly
- Energetic, confident and outgoing
- Hardworking / dedicated / committed
- Entrepreneurial
- Professional
Please note that applications submitted without a cover letter that is related to this role will not be considered.
Harnessing professional skills for social good
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Purpose
The Partnerships Development Lead will be responsible for proactively generating significant income from five and six figure corporate partnerships.
You will manage the new business pipeline, identify new opportunities with prospective corporate partners and develop lasting relationships with them. You will develop compelling applications and creative partnerships proposals securing new and exciting partnerships for Child Bereavement UK.
Main Responsibilities
- Lead corporate new business development to drive the growth of corporate partnerships.
- Develop, manage and steward a portfolio of partners by building strong relationships to maximise multiyear giving and growth.
- Work alongside the Head of Corporate Partnerships and Commercial to support the development and implementation of a new Partnerships strategy covering development of a prospect pipeline, building a culture of peer referrals, annual targets and key account plans.
- Research and identify new corporate prospects who have the potential to make a significant difference to the lives of grieving children. You will develop and implement cultivation strategies to turn prospects into supporters.
- Prepare and present highly customised, compelling funding proposals to prospective corporate prospects.
- Make effective and targeted new business calls, including warm and self-generated leads.
- Work closely with the Corporate Partnerships Account Manager to deliver a thorough on boarding process ad handover for new accounts.
- Identify key decision makers and use strong consultative and negotiation skills to articulate the benefits of a partnership with Child Bereavement UK.
- Maintain an awareness of corporate giving trends, news, events and legislation in the UK and pick up on opportunities or topical issues that will enhance the charity.
- Develop new corporate partnership products to cultivate new donors, and work alongside the Director of Income Generation and Head of Corporate Partnerships on the introduction of a new Development Board.
- Work closely with the Regional Fundraising Managers to spot new opportunities.
All Staff
- Contribute to the vision and mission of Child Bereavement UK; whilst embedding the values into your daily work activities.
- Promote equality of opportunity and diversity in accordance with Child Bereavement UK policy.
- Contribute to the overall success of the charity’s fundraising needs by providing case studies, attending events and adding value to the experience of our supporters as required.
- Contribute to the brand and reach of the charity by working alongside our Marketing & Communications Team when relevant press opportunities arise or when required for social media and online content (including the use of photography).
- Work to objectives, targets and work plans agreed with your line manager.
- Undertake specific projects and other ad hoc duties agreed with your line manager, fulfilling any deadlines, reviews and reporting procedures required.
- Take an active part in the Quarterly review process and participate in training agreed with your line manager.
- Recognise and champion the lived experience of children and young people with bereavement within your work.
- Ensure the health and safety of all colleagues, volunteers and visitors in accordance with Child Bereavement UK policy.
Person Specification
Essential
- Experience of working in corporate fundraising, including being confident in pitching and writing proposals for a corporate partner audience.
- Experience of prospecting and new business development.
- Experience of securing 5-6 figure partnerships from corporates.
- Strong interpersonal skills and the ability to relate with senior stakeholders both internally and externally.
- Highly professional, flexible and committed to achieve and exceed KPIs.
- Exceptional communication skills both written and verbal.
- Strong influencing skills.
- A self-starter with strong team working skills.
- Excellent time management and organisational skills with the ability to prioritise work, handle conflicting demands and meet tight deadlines.
- A creative thinker and quick to respond to opportunities
- Strong presentation skills
Desirable
- Understanding of child bereavement.
- Experience of using Salesforce CRM System.
Recruitment Timetable
Application deadline: 27th May 2026 at midnight
First Stage Screening Interviews
You may be asked to attend a 10-minute Screening Interview on MS Teams with the Hiring Managers for the vacancy, to assess your suitability for the role. During the interview, you will be asked two skills-based questions.
Second Stage Interviews
If you are progressed to a second stage interview, you will be invited to attend a 1-hour formal interview on MS Teams with the Hiring Managers for the role. It is our policy to share the role-specific interview questions with applicants ahead of the interview, to aid their preparation. You may also be asked to complete an interview task, which will also be shared with you in advance.
The client requests no contact from agencies or media sales.
Interview Date: Tuesday 9th June 2026, Wednesday 10th June 2026 and Thuesday 11th June 2026
Are you looking for a rewarding role working for an intersectional feminist organisation? If so, we have an incredible opportunity for you to join our team as an People & Culture Business Partner at Solace Women's Aid.
You will be joining a team of committed and inspiring individuals whose dedication has saved the lives of thousands of women, men and children in the capital. We are looking for friendly and diligent individuals to join our services and help us make a difference.
Our core values reflect our history and were developed in consultation with staff and service users. Feminism and intersectionality are key to our work, and we are committed to the principles of being survivor-led, trauma-informed, empowering, diverse, anti-racist and anti-discriminatory.
About the Service
Our People & Culture team plays a central role in supporting Solace to deliver critical services for our survivors. We are on an ambitious journey to strengthen and modernise our People & Culture function, moving beyond traditional HR support to build a proactive, inclusive and high-performing culture across the organisation. Alongside supporting the day-to-day realities of a complex frontline charity, we are leading a broad programme of improvement and transformation across people systems, workforce planning, leadership capability, employee experience, organisational development and service delivery.
This is an exciting time to join a team that is evolving rapidly, with the opportunity to help shape how People & Culture supports the organisation now and into the future.
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About the Role
We are seeking an experienced and credible People & Culture Business Partner to join our growing team, combining hands-on operational support with the opportunity to contribute to strategic organisational change. Initially, the role will focus on employee relations and organisational stabilisation, supporting managers with complex casework, workforce challenges and change activity in a fast-paced environment. You will also contribute to wider People & Culture priorities, including workforce planning, management development, engagement, process improvement and the modernisation of people practices across the charity. Working closely with leaders and managers, you will help build confidence, capability and consistency in people management while supporting the delivery of organisational objectives.
This role is ideal for someone who enjoys balancing practical problem-solving with longer-term improvement and is motivated to make a meaningful impact in a values-led organisation.
About You
You will be an experienced HR generalist with strong employee relations expertise and the confidence to support managers through complex and sensitive people matters. You will bring sound knowledge of UK employment law, strong judgement and the ability to build trusted relationships across all levels of the organisation.
Alongside your operational experience, you will also be excited by the opportunity to contribute to broader organisational and cultural change. You will be someone who enjoys improving processes, developing managers, using insight and data to identify opportunities, and helping to shape more effective and inclusive ways of working.
We are looking for someone who is collaborative, pragmatic and solutions-focused, with the resilience and adaptability to thrive within a fast-moving frontline charity environment. Most importantly, you will share Solace’s commitment to creating a safe, inclusive and respectful workplace culture that supports the organisation’s mission and values.
What we can offer you
We provide a comprehensive benefits package to all our employees, including:
- Flexible working
- Focus on learning and development (internal career progression and training)
- Generous holiday entitlement
- Employer pension contribution
- Family-friendly leave and enhanced maternity pay
- Access to Inclusion Networks
- Daily clinical debriefing
- Employee Assistance Programme providing free 24/7 support and advice
- Employee Benefits Platform offering staff discounts, benefits and savings
- Flow & Restore yoga classes
- Meditation sessions
- Cycle to Work Scheme
How to apply
When applying for this role, kindly highlight in your Supporting Statement how your values, knowledge, transferrable skills, and experience align with each point within the following sections of the Job Profile Document:
- Values, Behaviours & Competencies
- Knowledge, Experience and Skills
Solace Women's Aid values diversity, promotes equity, and challenges discrimination. We encourage and welcome applications from candidates of diverse cultures, abilities, perspectives, and lived experiences. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay, and benefits. Our Inclusion Networks support staff with protected characteristics and offer inclusive spaces to connect.
We are a Disability Confident Employer and committed to an inclusive and accessible recruitment process. We anticipate and provide reasonable adjustments as needed and support employees who acquire a disability or long-term health condition, enabling them to stay in work.
This service is run by women for women and is therefore restricted to female applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975 apply. The post is exempt from the Rehabilitation of Offenders Act.
As part of safer recruitment practices, we carry out pre-employment checks including references, Disclosure and Barring Service (DBS) and right to work in the UK checks.
No agencies.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you experienced in Community Investment and looking for your next role?
This is an exciting opportunity for a community focused individual to join our Communities Team at Sovereign Network Group (SNG) as a Community Investment and Partnership Lead on a permanent basis.
We're looking for an impact‑driven, collaborative and CIP Lead to drive and embed place‑based working across our London locality. Based at The Hive in Wembley, you'll be at the centre of our mission to create thriving, healthy and resilient communities through strong local partnerships and meaningful social impact.
SNG provides over 85,000 homes and invest in communities across London and the South of England – our purpose, to provide quality affordable homes and places that people love for generations.
The Role
Reporting to the Community Investment and Partnership Manager this post will be embedded with our other customer facing teams and require excellent partnership skills, a focus on delivering social impact, ability to identify opportunities for fundraising and programme development and commitment to customer service with the confidence to collaborate with a variety of stakeholders.
As our London Locality Lead, you will develop and deliver impact‑driven, place‑based working that brings together colleagues, residents and partners around shared priorities. Your work will focus on:
- Improving health and wellbeing
- Strengthening local partnerships
- Co‑creating solutions with communities
- Enabling customers to thrive
What You'll Do
- Develop a place‑based working across London localities
- Lead, commission and support a wide range of community investment programmes and interventions
- Work closely with customer-facing colleagues to ensure community voice and lived experience shape local priorities
Building Strong Local Partnerships
- Build and maintain strong, cross-sector relationships with:
- NHS and Integrated Care Systems
- Local authorities
- Community anchor organisations and VCSE partners
- Police, community safety and youth services
- Education providers and local networks
- Drive collaborative, shared approaches that support health equality and vibrant neighbourhoods
Programme, Contract & Financial Oversight
- Ensure the effective management of contracts, partners and projects, demonstrating clear, measurable social impact
- Oversee budgets, grants and procurement activity in line with financial policies
- Embed robust performance management and outcomes recording across all locality work
Funding & Social Impact
- Work with the Partnerships & Funding team to develop, shape and write compelling funding bids
- Collaborate with our Grants Officer to support and guide grant recipients
- Embed a strong culture of impact measurement, ensuring outcomes are recorded and shared effectively
What we need from you
You'll bring passion, experience and confidence in impact‑driven community investment and cross-sector collaboration. You'll be a connector, a relationship‑builder and someone who thrives in complex partnership environments.
You will have:
- Significant experience in community investment or a closely related field
- Substantial experience in working in place within community investment
- A strong track record of building and managing partnerships with diverse stakeholders
- Excellent written and verbal communication skills tailored to varied audiences
- Strong organisational abilities with experience in commissioning programmes and managing contract performance
- Great inter-personal skills and a proven record of stakeholder relationship management
- Experience in monitoring, evaluation and quality assurance
- Confidence with budget management and financial systems
- Strong digital skills and the ability to use technology effectively for programme delivery
We have some great benefits at SNG, including:
- 25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days)
- Chance to buy or sell holiday as part of our flexible benefits package
- 3 additional Wellbeing days and 2 paid volunteering days
- Generous matched pension scheme up to 12% and Life cover at 4x salary
- Enhanced maternity/adoption pay
- Enhanced paternity pay - 6 weeks full pay (after 26 weeks' service)
- Options for private medical insurance, dental insurance and critical illness cover
- Wellbeing discounts, including Gym Memberships and access to a 24/7 virtual GP service
At Sovereign Network Group, we are passionate about inclusion for all and creating a workplace where everyone can thrive. We are committed to our Equality Diversity and Inclusion strategy and believe that you can truly be yourself at SNG.
If you would like the opportunity to make a real impact within our changing and growing organisation, we would love to hear from you!
The client requests no contact from agencies or media sales.
Please note that the salary advertised does not include London Weighting, however, this will apply if the post holder is London based.
As Fundraising Lead- South, you will lead Philanthropy and Corporate fundraising across your region, developing relationships with high‑net‑worth individuals, senior business leaders and corporate partners.
You will manage Centre Fundraising Managers, and support them on planning and prioritisation, work with Fundraising Boards as appropriate, and share best practice across Maggie’s. You will also help develop new fundraising opportunities.
This role requires a confident and collaborative leader who can coach teams, manage multiple stakeholders, work independently across a large region, representing Maggie’s with clarity and credibility.
There are four fundraising leads covering Scotland, North and North Wales, Midlands and South Wales and South. This role will work closely with the following centres: Barts, Royal Marsden, West London, Royal Free, Cambridge and Southampton (Kent, Poole, Bristol – not yet open).
Please note that first stage interviews will be held on Tuesday 9th June through Microsoft Teams. Second stage interviews will be held in person. Date and location TBC.
Maggie's provide free cancer support and information in our centres alongside NHS hospitals and online.
The client requests no contact from agencies or media sales.
Southwark Charities is seeking a Grants Officer with experience of the grant-making life cycle - from application and assessment through to reporting and monitoring - that is able to start in July 2026 for a fixed term of 6 months.
The post is a new and integral role within Southwark Charities and will work collaboratively with the charity's Grants Manager, supporting the delivery of grant programmes to community organisations (and some individuals).
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
In this position, you will be responsible for supporting the church’s communications, digital presence, and media output. This includes creating engaging content, managing key communication channels, and producing resources that support the ministry and events of the church. This is a varied and creative role, combining planning, design, and delivery, and is well suited to someone who enjoys working both independently and collaboratively. You will help ensure clear, consistent, and engaging communication across the church, contributing to our goal of building a welcoming and supportive community that aims to follow where God may be calling us in all that we do.
St Mary’s Church is a vibrant, charismatic and inclusive church located in Marylebone, W1. As the Communications & Media Co-ordinator, you will play an important role in the life of the church.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Purpose
The Adult Bereavement Counsellor provides therapeutic support to adults- particularly parents and carers- who are experiencing acute or complex grief following the death of a child.
The post holder will provide comprehensive psychosocial assessments and deliver therapeutic interventions working therapeutically using a range of counselling methods, approaches, and techniques, consistent with Level 3 of the NICE psychological intervention framework (2004).
They will also deliver crisis interventions where appropriate to ensure emotional safety and stability. In addition, the role includes designing and implementing a variety of therapeutic interventions across individual, couple, and group contexts, drawing on different models as required.
Main Responsibilities
Communication and Relationships
- Communicate effectively and sensitively within the organisation and with external professionals, including health and mental health services such as CMHTs and GPs.
- Convey complex and emotionally sensitive information to adults with clarity, empathy, and professionalism.
- Manage interactions with individuals or groups who may be distressed or emotionally impacted by information shared.
- Develop and maintain strong, positive working relationships with colleagues and peers to promote effective teamwork and collaboration.
- Model organisational values and behaviours, demonstrating respect, compassion, and integrity in all communication and relationships.
Knowledge, Training and Experience
- Undertake detailed psychosocial assessments and risk evaluations for parents and carers bereaved of a child, determining the most appropriate interventions and levels of support.
- Deliver individual and, where appropriate, couple or group counselling sessions using evidence-based approaches to address complex grief, trauma, and adjustment to loss.
- Ensure all practice meets professional standards and complies with relevant codes of conduct and national guidance.
- Maintain up-to-date knowledge of current research, evidence-based practice, and developments in bereavement and trauma-informed care.
- Provide crisis interventions when required, ensuring emotional containment, safety and referral to appropriate support.
- Support service users to develop coping skills, resilience, meaning making, and strategies to manage distress and ongoing adjustment.
- Integrate trauma-informed principles, recognising the emotional and physiological impact of bereavement and its intersection with other mental health concerns.
- Engage in continuous professional development and maintain an active professional portfolio in line with professional body requirements.
- Demonstrate knowledge and compliance with organisational policies, procedures, and safeguarding legislation, including Safeguarding Children and Adults and the Mental Capacity Act.
- Provide guidance, supervision, and support to volunteers individually or in groups as required.
Analytical and Judgement Skills
- Apply sound professional judgment and analytical skills to assess needs, plan interventions, and evaluate outcomes in accordance with best-practice frameworks.
- Participate actively in team meetings to plan, review, and evaluate care strategies and approaches.
- Ensure the accurate and timely recording of data and information to support monitoring, evaluation, and service development.
- Contribute to the collection, analysis and reporting of outcome measures to support quality assurance, demonstrate impact, inform practice and interventions, and inform continuous improvement.
All Staff
- Contribute to the vision and mission of Child Bereavement UK; whilst embedding the values into your daily work activities.
- Promote equality of opportunity and diversity in accordance with Child Bereavement UK policy.
- Contribute to the overall success of the charity’s fundraising needs by providing case studies, attending events and adding value to the experience of our supporters as required.
- Contribute to the brand and reach of the charity by working alongside our Marketing & Communications Team when relevant press opportunities arise or when required for social media and online content (including the use of photography).
- Work to objectives, targets and work plans agreed with your line manager.
Person Specification
Education/Professional Qualification
Essential
- MA/MSc or Postgraduate Degree (minimum Level 4 or equivalent) in Counselling, Psychotherapy, Arts Therapy
- Registration with a professional body (ie. HCPC, UKCP, BACP, BAAT, etc)
- Evidence of continuing professional development
Desirable
- Certificate/diploma in supervision
- Dual qualification (social work and counselling/psychotherapy)
- BACP accreditation or eligible for BACP accreditation
Skills and Experience
Essential
- Able to make clear psychosocial assessments and managing complex emotional and mental health needs, risk, and safeguarding
- Awareness of the intersection between loss, mental health, relationships and identity
- Strong assessment, formulation and planning skills within a therapeutic context
- Substantial post qualification experience in counselling or psychotherapy
- Experience of working therapeutically with adults (pre and post bereavement)
- Experience of using outcome measures, feedback tools and data to evaluate effectiveness and impact of interventions
Knowledge and Understanding
- A strong understanding and knowledge of relevant psychological theories, therapeutic interventions, and models of grief work
- In-depth understanding of the impact of bereavement, trauma, and loss especially after the death of a child
- Knowledge of child development, attachment, and resilience frameworks
- Sound awareness of risk assessment, safeguarding legislation and information sharing processes
- Knowledge of evidence-based models of counselling and therapeutic interventions including creative and systemic approaches
- Proven ability to design, deliver and adapt psychosocial assessments and therapeutic counselling interventions effectively through digital platforms, maintaining therapeutic alliance, safety and impact when working remotely with adults.
- Knowledge of safeguarding legislations and impact on practice
- Inclusive in approach, sensitive to diverse experiences of grief and cultural expressions of loss
- Awareness of the importance of service evaluation, outcome measurement, and reflective practice in demonstrating impact and improving quality
- Undertake specific projects and other ad hoc duties agreed with your line manager, fulfilling any deadlines, reviews and reporting procedures required.
- Take an active part in the Quarterly review process and participate in training agreed with your line manager.
- Recognise and champion the lived experience of children and young people with bereavement within your work.
- Ensure the health and safety of all colleagues, volunteers and visitors in accordance with Child Bereavement UK policy.
Recruitment Timetable
Application deadline: 27th May 2026 at midnight
First Stage Screening Interviews
You may be asked to attend a 10-minute Screening Interview on MS Teams with the Hiring Managers for the vacancy, to assess your suitability for the role. During the interview, you will be asked two skills-based questions.
Second Stage Interviews
If you are progressed to a second stage interview, you will be invited to attend a 1-hour formal interview on MS Teams with the Hiring Managers for the role. It is our policy to share the role-specific interview questions with applicants ahead of the interview, to aid their preparation. You may also be asked to complete an interview task, which will also be shared with you in advance.
Youth Team Forum Discussion
For roles in our Bereavement Services Team, we will invite those applicants selected for interview along to a discussion forum with members of our Youth Team. This session is held remotely and lasts approximately 20 minutes. The discussion topic will be shared with you in advance of the session.
The client requests no contact from agencies or media sales.





