Fundraising administrator jobs in Europe
Role purpose
Southampton Hospitals Charity is looking for an organised and motivated Supporter Care Assistant to join our team. We are committed to excellent stewardship, so every supporter feels valued and confident that their gift is making a difference.
As the first point of contact for many of our donors, you will play an important part in delivering a consistently high standard of customer service.
In this role, you will look after our supporter care inbox, responding to a wide range of enquiries, from questions about donations to more sensitive concerns, with empathy, care and efficiency. You will also help to process incoming post, making sure donors receive the right thanks and acknowledgement for their support.
Working across our different income streams, you will help us deliver thoughtful, well-planned stewardship. You will use our CRM, to keep records accurate, up to date and compliant, ensuring preferences are recorded and that every supporter is looked after appropriately.
You will bring strong attention to detail, a willingness to learn, and experience of providing excellent customer support. If you are passionate about fundraising and the impact a charity can make, we would love to hear from you. This role is an important part of delivering our ambitious strategy to grow our income, reach and impact.
Main Responsibilities
Supporter care and administration
- Manage the supporter care inbox, responding to enquiries, feedback and complaints in a timely, professional and compassionate way.
- Process donations and supporter information accurately, following agreed procedures and ensuring acknowledgements are issued promptly.
- Maintain high-quality supporter records on the CRM, capturing key details and preferences and ensuring data is accurate and up to date.
- Support stewardship activity by preparing and sending thank-you communications and helping to deliver supporter journeys across in memory and legacy income streams.
- Process and thank donations received via post, sign posting to colleagues using our CRM when appropriate.
- Lead on the processing and thanking of campaign income as a result of our fundraising appeals and campaigns.
- Work closely with colleagues to resolve queries and continuously improve the supporter experience, identifying themes and suggesting practical improvements.
Supporter communications and relationship building
- Provide friendly, clear and consistent communication with supporters by email, telephone and post.
- Handle sensitive conversations with care, including bereavement-related enquiries and in-memory giving, signposting to colleagues where needed.
- Supporting the IMO and Legacy Manager to identify and fulfil key touch points in the supporters’ journey to enable donations and assist in providing communications as the need arises.
Teamwork and collaboration
- Work closely with colleagues across the charity to share information, resolve queries and ensure supporters receive a joined-up experience.
- Contribute to a positive, supportive team culture by being approachable, dependable and willing to help where needed.
Supporter care compliance
- Support the accurate input and maintenance of supporter data, ensuring records are updated promptly and consistently.
- Follow data protection and fundraising compliance requirements, including recording consent and communication preferences.
Person Specification
Knowledge and experience
- Experience in a customer service or supporter care role, responding to a range of enquiries with professionalism and empathy.
- Experience of processing and recording information accurately, following agreed procedures and meeting deadlines.
- A strong understanding of what excellent stewardship looks like, with a focus on supporter satisfaction and retention.
- Confidence using IT systems, including Outlook, Word and Excel, and experience of working with a CRM or database (or the willingness to learn).
- An awareness of data protection and confidentiality, and the importance of recording consent and preferences accurately.
Skills, abilities, and behaviours
- A friendly, approachable communication style, with strong written and verbal skills.
- Confidence handling a variety of conversations, including sensitive or emotional enquiries, while staying calm and professional.
- Strong attention to detail and a commitment to getting things right first time.
- Able to prioritise and organise a busy workload, adapting to changing demands.
- Comfortable working independently, while also enjoying being part of a supportive team.
- A positive, solutions-focused approach and a genuine desire to help supporters have the best possible experience.
We are a leading healthcare charity dedicated to enhancing patient care and experience at University Hospital Southampton
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About NO MORE
NO MORE is a global organisation dedicated to ending domestic and sexual violence by increasing awareness, inspiring action, and driving culture change. We work with nonprofits, corporations, governments, media, schools, and communities worldwide to amplify survivor voices and strengthen prevention and response efforts.
The role
We are seeking a motivated Business Development Intern to support our Development Team across fundraising, donor engagement, partnerships, and grants.
This full-time, 12-month internship offers hands-on experience within an international nonprofit and is ideal for someone passionate about social justice and international development.
Location: Hybrid (Hampton and remote)
Hours: Full-time, 37.5 hours per week
Contract: 12 months
Reports to: Senior Business Development Officer
Key responsibilities
Fundraising and campaigns
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Support planning, delivery, and evaluation of individual giving campaigns and fundraising events
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Research prospective donors and new fundraising opportunities
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Assist with fundraising-related social media and marketing content
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Track and report on fundraising performance and impact
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Support challenge and community fundraising events and participant management
Donor communications
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Draft and edit donor communications, including thank-you messages, newsletters, and appeals
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Support personalised donor stewardship and supporter journeys
Grants and proposals
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Research grant opportunities aligned with NO MORE’s priorities
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Assist with grant applications, submissions, and reporting
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Track deadlines and maintain accurate grant records
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Support collection of impact and monitoring data
Partnership and team support
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Support delivery of in-person and virtual partnership events
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Conduct research on fundraising trends and donor demographics
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Provide administrative support, including database management and scheduling
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Support fundraising reporting to the Board of Trustees
About you
You will have:
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A degree in Humanities, Social Sciences, Development or a related field
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Strong written and verbal communication skills
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Excellent organisational skills and attention to detail
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Confidence using Microsoft Office or Google Suite (including Excel and Gmail)
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Strong research skills and ability to summarise information clearly
You are:
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Proactive, self-motivated, and comfortable taking initiative
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Able to work independently and collaboratively in a small team
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Curious about social impact, current affairs, and nonprofit work
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Committed to NO MORE’s mission to end domestic and sexual violence
Desirable:
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Previous nonprofit, fundraising, or development experience (including internships or volunteering)
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Experience with social media or digital content
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Familiarity with grant writing or proposal preparation
NO MORE is dedicated to ending domestic and sexual violence by increasing awareness, inspiring action, and fueling culture change.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Manchester Central Foodbank is a busy Trussell Trust-affiliated food bank, with centres in Central, North, and East Manchester. We were established in Ardwick in 2013 by students at the Manchester Universities’ Catholic Chaplaincy, making us the first student-led food bank in the country. Since then we have grown significantly, expanding our weekly sessions into Harpurhey and Openshaw.
Our core aims are to deliver the best quality support that we can to the largest number of our neighbours in need, while working with partners and influencing and organising at a neighbourhood and citywide level to reduce and end the need for food banks in Manchester.
We currently support 16,000 people per year with nutritionally balanced 3-day food parcels. This is double the number of people we supported in the first year following the Covid-19 pandemic, and four times the number supported in 2019. We also provide financial inclusion support with advice workers in public sessions, access to energy vouchers, SIM cards, and other voucher or material support. We coordinate across a network of 200 active front-line referral agencies with the aim of ensuring everyone who accesses our service has appropriate, specialised, and ongoing support alongside the material provision that we provide.
We are active leaders in anti-poverty organising and community development, as convenors of the citywide Building an Anti-Poverty Community collective and aim to be key shapers and influencers of new strategies and policies, working closely to support and influence local government, NHS, education and research agendas in Manchester and more widely building upon our track record of successful anti-poverty partnership work, social value impact and Parliamentary influencing. Our core values are: care, partnership, dignity, partnership, anti-stigma and rights-based.
Key responsibilities
As Chief Executive Officer you will be the key senior staff leader for the charity. You will lead the team to ensure they have the resources, frameworks, and support to effect smooth day-to-day running of our frontline support service. You will provide a strong business management focus, through supporting the financial process, overall metrics and reporting, day to day HR and input for the external Payroll Team, Health and Safety, appropriate working conditions, and strategic planning and communications.
As the senior lead you will also facilitate and support the Board of Trustees to develop and lead strategic development objectives and plans for transformation, and ensure the delivery and implementation of the charity’s overall strategy and specific focused strategies. You will develop and manage strategic relationships with stakeholders including Council, NHS, and other statutory partners and funders, corporate and social value funders and partners, and high-value and donors. You will also plan and lead fundraising strategies.
You will be a key external interface for our community and partners. You will do this by:
Staff/Board Leadership and Governance:
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Line managing a current team of operations staff, including those supporting the recruitment, training, and management of a large team of volunteers.
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Building team spirit and employee engagement and offer.
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Leading and delivering regular staff performance and development reviews.
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Developing and delivering robust metrics and reporting to the board and staff team, through consistent monthly and quarterly reporting packs to the board of trustees.
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Ensuring all staff and volunteers are familiar and engaged with the charity’s long-term goals and objectives, and know how their work helps to implement these on the ground. Leading the development of induction packages and ongoing offers for staff and volunteers. You will be responsible for writing, implementation, and update of institutional policies as needed to staff and volunteers.
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Leading targeted volunteer recruitment strategies to maximise core delivery capacity through volunteer roles and prioritise staffing capacity to core charity operations.
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Ensure policies are kept current.
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Ensure recording and management of absence/leave.
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Ensure Health and Safety aspects of all organisational operations are compliant, in collaboration with the Board sponsor.
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Manage day to day financial input, through the Xero app, and ensure accurate and up-to-date financial reporting for the Board/Treasurer. This includes administering monthly payroll requests.
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Oversee training and personal development plans for staff and volunteers, as appropriate.
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Working with the Chair of Trustees to implement the charity’s strategic plan and structural development objectives.
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Develop and implement ongoing plans and actions to ensure operationally-appropriate and safe office, warehouse, and working spaces.
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Lead on development, modelling, and maintenance of service delivery standards, quality control, and ensuring frontline teams have the appropriate resources, support, and frameworks to deliver high quality and consistent support offers.
Foodbank Management:
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Support the Operations and Project Lead to deliver the smooth running of food bank sessions across multiple centres, ensuring an excellent standard of service across all centres, and seeking to continually develop our service in line with our goals to support the largest number of people with the best support we can while working to reduce and end the need for food banks in Manchester.
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Develop and build a new Delivery Strategy with the Chair of Trustees and Operations and Project Lead.
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Support the Operations and Project Lead and Warehouse and Logistics Coordinator to safely store and maintain optimal stock levels, maximise food donation levels and reduce food spend, develop and maintain relationships with community donors, and record incoming and outgoing stock, with the aim of ensuring that all centres are well stocked to provide as many varied, balanced, and nutritious and culturally-appropriate food parcels as necessary.
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Ensure compliance with the procedures set out in Manchester Central Foodbank’s policies, the Trussell Trust’s Operating Manual, and relevant statutory requirements at all times.
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Ensure our food bank centres provide a safe and dignified environment for clients, free from discrimination, judgement, and stigma.
Strategy and External Relationships:
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Working with the Chair of Trustees on development, monitoring, and implementation of the core charity strategy and sub-strategies. Ensuring the involvement and participation of the food bank’s staff, volunteers, external partners, and service users in all strategic planning and decision making, where appropriate.
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Support the Operations and Project Lead to work build strong relationships with referral partners and wider community and statutory networks of collaborators and support to ensure that our service users are able to access the maximum amount of support before, during, and after accessing our service to minimise the length and severity of financial crisis, maximise their incomes, and provide pathways to ongoing and longer-term support.
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Play an active role in strategic and convening spaces around our city and neighbourhoods to present the foodbank’s approach, bring more partners into our network, and influence policy and funding frameworks.
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Develop and manage a Corporate Relationships and Social Value strategy, including communications, networking, and relationship management.
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Lead on directing the charity’s external communications, including social media, in person, newsletters, company visits, and other content.
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Manage internal communications, including developing and delivering two-way team briefings with the board and staff/volunteers, biannual town halls or away days with board members and staff/volunteers, newsletters, and an open and collaborative, person-focused, and developmental culture within the organisation.
About you
Essential Experience and Knowledge:
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5 years’ experience of leading a similar profiled charity or organisation and successful Board interaction.
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Experience of leading successful transformation and change for a charity and a strong developmental mindset and focus.
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Have led a team of 5 or more staff members to successful performance, demonstrating experience of coaching and individual development skills.
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Experience in developing and leading successful and engaged volunteering programmes and support.
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Full valid driving licence.
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Proven experience of leading the development and delivery of strategy and sub-strategies to successful conclusion and fashioning evidenced business cases for current and new development projects.
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Leading multiple complex projects or services, balancing the needs and interests of a range of stakeholders.
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Experience of implementing rigorous reporting and evaluation practices on operations.
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Experience of managing day-to-day financial administration and reporting.
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Evidence of delivering clear metric dashboards and reports.
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Experience of high-quality implementation of Health and Safety and Safeguarding policies and a leadership practice that centres care for staff, volunteers, and service users. Safeguarding lead qualification is desirable but will provide training if not.
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Demonstrable knowledge and experience in HR processes and management.
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Experience in building and delivering strategic plans.
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Proven experience of effective problem solving and responding to crisis situations.
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A good working knowledge of the social welfare and political landscape in Manchester – or demonstrable experience in similar expertise and networking and an openness to learn and develop sector-specific knowledge.
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A nuanced and sensitive understanding of the complex reasons people attend food banks.
Desirable Experience and Knowledge:
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Partnering with and building relationships with Council, NHS, and other statutory partners and funders, corporate and social value partners and funders, high net worth donors, and fundraising through grant applications and individual/community donors.
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Experience of working collaboratively with stakeholders from a variety of backgrounds, cultures, faiths, and views.
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Experience of handling safeguarding incidents, follow-ups, and debriefs with staff, volunteers, and service users.
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Demonstrated success in delivering communications strategies for internal and external stakeholders, including social media and press content and campaigns.
Personal Skills and Attributes:
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An individual who embodies the values of Manchester Central Foodbank in their core professional practice and personal approach to their work.
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An empathetic and care-centred approach and the ability to centre the experience and outcomes of people from marginalised or socially-excluded backgrounds in core decision-making and prioritisation.
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A leader who takes ownership, accountability, and responsibility to drive an organisation and team forward with a developmental mindset.
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A highly self-motivated and proactive person who centres collaboration and consensus with the staff team, volunteers and Board of Trustees in their approach.
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Able to develop strategy and plans and translate strategy to actionable delivery and developmental projects.
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A high level of literacy and communication.
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A high level of numeracy and ability to analyse data.
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Strong leadership attributes to build engagement and performance with the team.
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Excellent interpersonal skills and the ability to motivate, persuade, and coach staff and volunteers.
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Excellent personal organisation skills and the ability to manage multiple conflicting priorities and deadlines.
Manchester Central Foodbank provides emergency food parcels to 15,000+ people in Manchester every year, as well as campaigning for an end to hunger.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the role
The Institut français du Royaume-Uni is seeking a dynamic and strategic Head of Patrons’ Circle & Sponsorship Activation to lead the development of its patron engagement programmes and sponsorship (in-kind) activation strategy across the Institut’s major cultural events and flagship seasons.
This senior role has three core objectives:
- to grow and structure the Institut’s existing Patrons’ Circle;
- to create and launch a new Young Patrons Circle aimed at engaging a new generation of supporters;
- to design and deliver an in-kind sponsorship activation strategy across the Institut’s flagship cultural events and programmes.
The role combines community building, relationship management, experiential programming and sponsorship activation. It focuses on audience engagement, visibility and stakeholder experience rather than direct fundraising or financial sponsorship solicitation.
A key dimension of the role is the development of both:
- an in situ engagement programme at the Institut français;
- and a “Hors-les-murs” programme of exclusive events and experiences organised in partnership with leading cultural venues and institutions across London.
Working closely with the Head of Partnerships & Major Donors, the successful candidate will contribute to the Institut’s development strategy by creating meaningful experiences for patrons, sponsors and cultural stakeholders.
About the Patrons’ Circle
The Patrons’ Circle of the Institut français du Royaume-Uni is an active and committed community of individuals supporting the Institut’s mission through its Trust. Bringing together philanthropists, arts supporters and Francophile audiences, the Circle contributes to the development of the Institut’s cultural and educational programmes while fostering engagement with French culture in the UK.
Members benefit from privileged access to the Institut français and enjoy a curated programme of exclusive events and cultural experiences throughout the year, both at the Institut and through a “hors les murs” programme developed in partnership with leading cultural venues across London.
Key responsibilities
Patrons’ Circle & Young Patrons development
- Design and implement a development strategy for the Patrons’ Circle focused on engagement, retention and community growth
- Conceive, create and launch the Institut français du Royaume-Uni’s Young Patrons Circle, defining its positioning, audience, engagement model and value proposition
- Develop a recruitment and engagement strategy targeting younger audiences and emerging supporters
- Build and nurture a strong community through tailored engagement and personalised experiences
- Oversee the full patron journey, including onboarding, stewardship and retention
- Develop targeted communications and engagement campaigns (newsletters, invitations, tailored outreach)
- Structure and evolve benefits and membership offers for Patrons and Young Patrons
- Develop exclusive cultural experiences and networking opportunities for patrons and trustees
In-kind sponsorship activation & event partnerships
- Develop in-kind partnerships and collaborative sponsorship opportunities for major events including the French Film Festival UK, Night of Ideas and other high-profile programmes
- Identify and engage brands, cultural partners and lifestyle organisations aligned with the Institut’s values, audiences and events
- Develop creative non-financial partnership propositions focused on visibility, hospitality, audience engagement and cultural experiences
- Ensure meaningful and high-quality sponsor integration into events through experiences, visibility and tailored activations
- Coordinate sponsor activations in collaboration with programming, communications and production teams
- Build and maintain long-term relationships with sponsors and institutional partners
- Coordinate delivery and follow-up of partnership benefits and sponsor visibility
Events & experiences
- Curate, in coordination with the Institute cultural teams, selected moments from the Institut français’ existing programme for Patrons’ privileged access, including post-event encounters with artists and production teams
- Lead the conception and delivery of the “Hors-les-murs” programme, developed in close collaboration with cultural teams and hosted across partner venues in London
- Collaborate closely with programming, communications and production teams
- Ensure excellence in event delivery and premium stakeholder experience
Administration & coordination
- Prepare administrative committees and Board meetings in close collaboration with the Head of Partnerships & Major Donors
- Draft meeting minutes and coordinate follow-up actions
- Oversee administrative management of the Patrons’ Circle
- Coordinate agreements, partnerships and sponsor deliverables
- Ensure logistical and administrative follow-up for events and activations
Strategic contribution
- Propose innovative formats and initiatives to enhance patron and sponsor engagement
- Contribute to the Institut’s visibility and audience engagement strategy through cultural partnerships and experiences
- Monitor and evaluate engagement outcomes and partnership impact
- Benchmark best practices in patron engagement, sponsorship activation and cultural partnerships
Profile
- Minimum 5 years’ experience in partnerships, sponsorship activation, audience engagement, cultural programming or related fields
- Proven experience in developing and managing high-level relationships and stakeholder communities
- Experience in event partnerships, experiential engagement or brand activation
- Strong strategic thinking with the ability to design and implement audience and engagement initiatives
- Excellent organisational and project management skills
- Outstanding interpersonal and communication abilities
- Fluent English and French (written and spoken) essential
- Proactive and entrepreneurial mindset with strong initiative
- Strong interest in arts, culture and international environments
Conditions & benefits
- One-year renewable contract: 37.5 hours per week, Monday to Friday
- Gross monthly salary: £3,292
- 32 days of paid leave + public holidays
- travel allowance provided
- Possibility of joining a supplementary pension fund and health insurance subject to conditions
- Place of work: Institut Français du Royaume-Uni, 23 Cromwell road, London SW7 2EL
- Only applications from candidates who are already eligible to work in the United Kingdom will be considered.
- Start Date: as soon as possible
Only applications from candidates who are already eligible to work in the United Kingdom will be considered.
The client requests no contact from agencies or media sales.
Job Title: Marketing and Communications Officer
Reports to: CEO
Hours: 21 hours per week (office based)
Pay: £30,079 Pro-Rata
Trinity Winchester is seeking a Marketing & Communications Officer to join our established team, helping the fundraising team showcase our work locally and nationally while engaging and growing our supporter base.
Trinity is a Winchester-based charity which addresses the effects of homelessness and vulnerability through specialist practical and emotional support, and proactive prevention, empowering positive change.
We help people who are vulnerable to the effects of homelessness, addiction, physical and mental ill health, poverty, social isolation and domestic abuse. We offer solutions, hope, choice and control.
From humble beginnings, Trinity has grown into a respected and skilful organisation helping people to improve their lives. We provide vital practical and emotional support to over 640 people each year who are experiencing the effects of homelessness or vulnerability.
Our dedicated Women’s Service sees over 150 women each year. We support them to make positive change to their lives and in many cases break free from the damaging cycle of domestic abuse.
We aim to support individuals to change their situation and aspire towards positive fulfilling futures.
Role Purpose
The Marketing & Communications Officer is responsible for helping to develop and deliver integrated marketing and communications activity across digital, print and face-to-face channels. The role supports brand awareness, audience engagement, campaign delivery, content creation and reputation management, while ensuring communications are aligned with the organisation’s values, objectives and tone of voice.
Key Responsibilities
· Support the development and delivery of marketing and communications plans that align with organisational priorities.
· Create, edit and proofread high-quality content for a range of channels, including website copy, newsletters, social media, email campaigns, press releases, presentations and printed materials.
· Manage day-to-day activity across digital platforms, ensuring content is accurate, engaging, accessible and on brand.
· Manage and grow our volunteer base.
· Assist with planning and delivering campaigns, events and promotional activity to increase awareness, engagement and participation.
· Maintain and update website content and support the effective use of content management systems and email marketing platforms.
· Monitor social media channels and other communications platforms, responding or escalating queries where appropriate.
· Manage and regularly update the fundraising database.
· Help protect and strengthen the organisation’s brand by ensuring consistency of tone, style and visual identity across all communications.
· Liaise with internal teams and external suppliers, agencies, media contacts and stakeholders to support delivery of communications activity.
· Gather case studies, stories, testimonials and other content that demonstrate impact and support audience engagement.
· Track, analyse and report on campaign and channel performance, using insights to support continuous improvement.
· Support media relations activity, including drafting press materials, maintaining media lists and identifying positive publicity opportunities.
· Represent the organisation professionally in meetings, presentations, and networking opportunities with funders and partners where required.
· Ensure all marketing and communications activity complies with relevant policies, brand guidelines, copyright, data protection and accessibility requirements.
· Provide general administrative support for marketing and communications projects, including scheduling, maintaining content calendars and coordinating assets.
Person Specification
Essential
· Experience in a marketing, communications or similar role.
· Excellent written and verbal communication skills, with strong attention to detail.
· Ability to create compelling content for different audiences and channels.
· Experience of using social media, websites and email marketing tools in a professional context.
· Strong organisational skills with the ability to manage multiple tasks and deadlines.
· Ability to work collaboratively with colleagues and external stakeholders.
· Good understanding of branding, audience engagement and communication best practice.
· Confidence using Microsoft Office and other common digital tools.
· Ability to analyse performance data and present findings clearly.
· Awareness of data protection, accessibility and copyright considerations in communications work.
Desirable
· Relevant qualification in marketing, communications, public relations, digital media or a related field.
· Experience of working with design tools, content management systems or analytics platforms.
· Experience of campaign planning, media relations or event promotion.
· Understanding of SEO, digital accessibility and content performance optimisation.
· Experience of working within a regulated, public sector, charity or membership environment.
Key Working Relationships
The post holder will work closely with colleagues across the organisation, including senior leaders, operational teams and external partners, suppliers, agencies, media contacts and other stakeholders as required.
Why Join Trinity Winchester
Joining Trinity Winchester means using your skills to make a tangible difference in the lives of people affected by homelessness, domestic abuse and other vulnerabilities in our community. This role offers the opportunity to shape compelling communications, strengthen supporter engagement and help raise the profile of services that change lives every day.
We are a values-led charity with a strong local reputation, a practical and compassionate approach, and are a trusted voice in the community. As part of a small, committed team, you will have scope to contribute ideas, work across a varied portfolio and see the direct impact of your work.
What We Offer
· A rewarding opportunity to support a respected Winchester charity making a measurable difference in people’s lives.
· A part-time role of 21 hours per week, office based in Winchester.
· The opportunity to work closely with senior colleagues and contribute to organisation-wide priorities.
· A varied role spanning digital content, campaigns, storytelling, supporter engagement and brand development.
· A supportive team environment with scope for initiative, creativity and continuous improvement.
· On site parking,
Application Process
To apply, candidates should submit a CV and a supporting letter explaining how their experience, skills and knowledge meet the requirements of the role. The supporting statement should clearly address the person specification and demonstrate suitability for the post.
Shortlisted candidates will be invited to interview. The selection process may include a practical task relevant to the role, such as drafting content or reviewing communications material.
Equality, Diversity and Safeguarding
Trinity Winchester is committed to equality, diversity and inclusion. We welcome applications from people of all backgrounds and seek to build a workforce that reflects the communities we serve.
We are committed to safeguarding and promoting the welfare of adults, young people and children. Any appointment will be subject to appropriate pre-employment checks, which may include references and a Disclosure and Barring Service check where relevant to the role.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Project & Finance Officer
Location: London (Hybrid working – minimum 3 days per week in the office)
Salary: £30,000-£34,000 per annum, depending on experience
Contract: Permanent, Full-Time
Reports to: Director of Finance & Administration
About the Changing Markets Foundation
The Changing Markets Foundation was formed to accelerate and scale up solutions to sustainability challenges by leveraging the power of markets. We work to expose unsustainable corporate practices and drive systemic change across sectors, helping to shift markets towards more sustainable models. Through research, advocacy, communications and coalition-building, we work with partners around the world to influence businesses, policymakers and consumers.
We are a small, dynamic and mission-driven team, committed to creating meaningful impact. This is an exciting opportunity to join a collaborative organisation working at the forefront of sustainability campaigning and market transformation.
About the Role
We are seeking an organised, proactive and detail-oriented Project & Finance Officer to support the smooth day-to-day running of the organisation across finance, project coordination, fundraising administration and office operations.
This is a varied and hands-on role suited to someone who enjoys working across multiple priorities in a small, fast-paced NGO environment. The successful candidate will play an important role in supporting financial processes, grants administration, campaign delivery and organisational coordination, ensuring strong internal systems and effective operational support across the team.
The role requires excellent organisational skills, strong attention to detail and the ability to manage multiple workstreams independently.
Key Responsibilities
Finance & Administration
- Process staff expenses, credit card reconciliations and invoices in a timely and accurate manner.
- Support payment processing, including setting up bank payments as part of internal dual-control financial procedures.
- Assist with maintaining accurate financial records and supporting internal financial controls.
- Support during the audit by collating documentation, schedules and supporting information.
- Draft service agreements and support contract administration, including maintaining organised records and tracking approvals.
- Support organisational governance, including preparation for Board meetings, drafting agendas, compiling papers and taking minutes.
- Assist with general financial and administrative processes to support the smooth running of the organisation.
Fundraising & Grants Administration
- Set up, maintain and monitor a fundraising and grants calendar, including proposal deadlines, grant start and end dates, as well as financial and narrative reporting deadlines.
- Support donor communications, including individual giving administration and correspondence.
- Track grant and subgrant agreements, monitor signature status, and ensure fully executed agreements are appropriately stored and accessible.
- Support correspondence and administration relating to US foundations and other funders.
- Maintain accurate grant records and filing systems to ensure compliance and effective reporting.
Project & Campaign Support
- Support the delivery of the organisation’s campaigns and advocacy projects, primarily on methane, including coordination across workstreams and follow-up on agreed actions.
- Assist with website updates, newsletters and other communications materials.
- Manage correspondence with companies, policymakers, partners and other external stakeholders.
- Support campaign launches, including coordination of logistics, report production and visual materials.
- Help organise events, workshops and webinars, including technical and logistical support.
- Support partnership working on joint campaigns and advocacy activities, including administration of subgrants and partner coordination.
Office Operations
- Support the smooth day-to-day running of the London office.
- Organise internal meetings, staff activities and office logistics.
- Liaise with building management and service providers as required.
- Coordinate office procurement, supplies and mailings.
Person Specification
Essential
- At least 2–4 years’ relevant professional experience, ideally within an NGO, charity, public interest or mission-driven organisation.
- Experience supporting financial administration, including invoices, expenses, payment processing or financial record-keeping.
- Experience of project coordination, grants administration or organisational operations.
- Excellent organisational skills with the ability to manage multiple priorities and deadlines.
- Strong attention to detail and commitment to accuracy.
- Strong written and verbal communication skills.
- Excellent IT skills, including Microsoft Office, including Excel/Google Workspace, and confidence working with databases and online systems.
- Ability to work independently, take initiative and problem-solve in a fast-paced environment.
- Strong interpersonal skills and ability to work collaboratively within a small team.
Desirable
- Experience working in an NGO, campaigning or sustainability-focused organisation.
- Familiarity with grants cycle, donor reporting or fundraising administration.
- Experience supporting events, webinars or stakeholder engagement.
- Experience of board administration or governance support.
- Interest in sustainability, environmental issues or public-interest advocacy.
What We Offer
- The opportunity to contribute to high-impact sustainability and advocacy work.
- A collaborative and supportive working environment within a small, international team.
- Hybrid working arrangements (minimum three days per week in our London office).
- 25 days annual leave plus UK Bank Holidays
- Employer pension contributions of 4% of eligible salary
- Annual personal Health & Wellbeing budget (after probation)
- Private health and life insurance benefits reimbursement (after probation)
- Opportunities for professional development and learning.
Diversity & Inclusion
We are committed to building a diverse and inclusive workplace and strongly encourage applications from candidates of all backgrounds, communities and experiences.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
You’ll carry out key administrative tasks, growing the support and development function of the Charity. This is an exciting opportunity to help Cambridge City Foodbank realise its vision of ending the need for foodbanks, through an ambitious strategy operating through networks of affordable food clubs, foodbank welcome centres, holistic support projects, and campaigning to change current systems which contribute to food insecurity.
Your tasks will include stewardship communications with individual donors and creating assets for community supporters to generate food and financial resources. You will assist the securing of income from grant giving trusts and foundations, and will undertake key executive assistant duties on behalf of the Development Director and CEO.
Main Duties:
● Develop strong individual donor relations through regular stewardship communications and powerful fundraising appeals, alongside establishing the associated data and systems;
● Create community development assets, which enables community groups to engage with and provide resources for the Charity, such as for charitable fundraising / food donation events.
● Together with the Development Director and CEO, secure income from, and maintain relations with grant giving trusts and foundations.
● Together with the Development Director and CEO, develop a team of volunteers who can support the work of the Charity’s development function.
● Support the Development Director and CEO, in their communication with supporters and corporate partners, to build good relations, gain and maintain corporate partner support.
● Liaise with colleagues across the Trussell Trust network; sharing best practice and participating in learning opportunities, to further the work of Cambridge City Foodbank.
● Other administrative activities may be requested from time to time by the CEO and Development Director, consistent with the needs of the Charity and role of Executive Assistant.
Personal Specification:
Technical skills and minimum knowledge:
● Strong administrative experience, highly organised, and able to effectively juggle multiple administrative tasks at the same time!
● Competent in the use of Zoom/Teams and MS Office software. Training will be provided to upskill in the use of Canva, Mailchimp, donor databases and social media (such as LinkedIn and Instagram).
● Excellent written and verbal communication and relationship management skills, you will inspire and motivate existing and prospective supporters, providing excellent stewardship and crafting compelling donor updates, applications and appeals.
NB. Experience of charitable fundraising is not essential when demonstrating the strong transferable skills above. Training will be provided.
Behaviours and competencies:
● Friendly, trustworthy and able to maintain confidentiality.
● Able to demonstrate empathy for people from disadvantaged, marginalised or socially-excluded backgrounds.
● Be committed to the vision, respect the ethos and uphold the values of Cambridge City Foodbank and Trussell Trust.
Our Vision, Ethos & Values:
Our Vision is to end the need for UK food banks. Each day we meet the need for emergency and affordable food, and tackle the causes of poverty, by harnessing the power of the community. We are an independent local charity and member of the Trussell Trust network.
We value dignity, justice, compassion, community and impact, in all that we do. We serve local people regardless of background, inspired by our Christian ethos and values.
As part of our commitment to inclusion, diversity and equity actively encourage applications from under-represented groups such as returning parents or carers who are re-entering work after a career break, people who are LGBT+, from Black, Asian and Minority Ethnic (BAME) backgrounds, with a disability, impairment, learning difference or long-term condition, with caring responsibilities, from different nations and regions and those with a lived experience of poverty as well as any other under-represented group in our workforce. We are committed to ensuring the safety and protection of our employees from all forms of harm.
In 2026: our team of over 200 volunteers, will provide 250,000 meals to people across Cambridge through our network of Foodbank Welcome Centres and Fairbite Food Clubs.
We meet the need for emergency and affordable food, and tackle the causes of poverty, by harnessing the power of the community.



The client requests no contact from agencies or media sales.
The Prince of Wales Hospice in Pontefract provides care for people with a life limiting illness and their loved ones - giving them comfort, dignity and personalised care. Their specialist palliative care, wellbeing support and practical help is there to support families every step of the way.
“I’ve pinched some more time … The doctors are brilliant; they tell it how it is. But the care from them and the nurses, they just kept going, kept persisting with the antibiotics. I’ve still got cancer, but now I’ve pinched a bit more time. I’ve got lucky.” (patient)
“We’ve had the time to find out and understand Mum’s wishes. We’ve gone from complete blind panic to feeling just a little more prepared.” (family of a patient)
The Prince of Wales Hospice help over 1,600 local people a year. Due to limited Government funding, income from donations are vital to continue providing their services, which are entirely free of charge to patients and their families.
This is a fantastic opportunity to join a passionate and ambitious team in a brand-new role. Are you an experienced fundraiser looking to lead and manage a small team? If so this could be the role for you!
The Role
As Senior Relationships Fundraiser you will manage a team of 3, including a Relationships Fundraiser (Individual Gifts), Relationship Fundraiser (Trusts and Major Donors) and a Fundraising Administrator.
You will report into the Fundraising Manager and be responsible for delivering income to target, in line with the fundraising strategy.
The main duties include:
- Work with the wider Income Generation and Marketing teams to develop a fundraising strategy, continually sharing insights, leads and opportunities to promote effective growth.
- Lead the development of income from trusts and foundations, major donors, regular givers, direct mail appeals, gifts in memory and gifts in wills.
- Hold regular, supportive 1:1 meetings and bi-annual performance reviews.
- Ensure all fundraising adheres to legislation and follows best practice.
The Person
We are looking for someone with proven experience in an income generation role. You will ideally have knowledge and understanding of donor motivations and high value fundraising principles. Experience in developing donor journeys, campaigns or funding proposals would also be desirable.
Exceptional communication and interpersonal skills are vital in this role, along with the ability to coach and lead a small team. Previous management experience would be advantageous but is not essential.
You must be experienced working to targets, budgeting, forecasting and financial reporting. As Senior Relationship Fundraiser you will inform key decisions, so the ability to analyse data to is essential.
Why Prince of Wales Hospice?
The Prince of Wales Hospice pride themselves on staff development and their compassionate, collaborative culture, which creates a positive working environment. The charities strong values contribute to the huge difference they make in the local community.
In their last staff survey the result showed:
- Over 97% of employees were satisfied with their job.
- Over 95% of employees enjoy working with the people in the organisation.
- Everyone felt proud to work for the hospice.
- Everyone enjoys the work they do in the hospice.
This role is permanent and is based in the hospice in Pontefract. If this sounds like the type of role and charity that could suit the next phase of your career, then please get in touch. To register your interest please apply here, or for more information contact Leanne or Jen at Charity Horizons.
Please note: If you would like to submit an application or express your interest in an alternative format, such as audio or video upload, please contact either Leanne or Jen who will be happy to advise on this. Also, please let us know if you require any adaptations for your initial engagement with us.
Please also be aware that we use anonymous recruitment methods when submitting shortlists for all our roles and we only work with organisations that are happy to engage with us in this way.
Charity Horizons is an equal opportunities employer and as such actively promotes equality, diversity, and inclusion in the workplace. We welcome and encourage applications from all suitable candidates irrespective of age, disability, hidden disability, race or national origin, religion or belief, gender, gender expression, political view, sexual orientation, medical condition, and pregnancy.
To lead charity recruitment because we’re the best at supporting individuals and organisations to achieve their ambitions and drive positive change


In this role, you’ll be working on the In Memory programme within Individual Giving (IG) to inspire people to donate and engage them in a meaningful way, that reflects their unique motivation for supporting the charity. As part of the team, you’ll be innovative in a changing fundraising and cultural landscape, to achieve ambitious annual income targets.
You'll assist with and when required, project manage areas of the In Memory supporter journeys to drive acquisition and retention, ensuring supporters have the best possible experience.
What you’ll do
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Assist with and, when required, project manage direct marketing campaigns, both online and offline.
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Support the Senior IG Officer in creating and delivering successful supporter journeys.
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Manage relationships with creative, print and response handling agencies working on campaigns.
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Support the Senior Individual Giving Officers in achieving strategic objectives, monitoring income and expenditure and using database analysis to inform and improve the individual giving programme (with a focus on the In Mem programme).
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Integrate the direct marketing programme into Fundraising and Experience Directorate activities and support the overall Parkinson’s UK strategic plan.
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Manage the administrative tasks for the Individual Giving team, such as processing invoices, ordering stock and updating key documents and materials both online and offline.
What you’ll bring
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Proven experience of successfully scheduling and managing campaigns to deliver results against agreed objectives and targets.
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Excellent copy-writing, creative and proofreading skills for both online and offline materials.
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Experience of operating in a modern digital workplace, including using digital tools, platforms and techniques to work collaboratively and productively.
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Ability to review and evaluate data and campaign results and pull out key trends to inform future work.
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Logical thought processes and attention to detail.
This is an exciting time for Parkinson’s UK and we would love you to join us!
Please apply by sending us your CV, together with a detailed supporting statement which will fully demonstrate how you meet all the criteria of the role, as stated in the "What you'll bring" section of the job description.
Please be aware; This role is hybrid, and your in person working depends on your team agreement, requirements of the role and led by activity based principles.
The in person/office attendance expectation for this role will be a minimum on average 2 days per month.
Interviews will be held online via Google Meet on the 1 and 2 July 2026.
Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.
We exist to make every day better, for everybody living with Parkinson’s. Right now.
The Kirkwood provide specialist adult care for anyone affected by a life limiting illness across Kirklees. Their care begins at diagnosis, within their In-Patient Unit and Support & Therapy Centre in Huddersfield, or in patients’ own homes. Their amazing care is respectful, tailored to individuals needs and wishes until the end of life. This includes support for patients family members, friends, and carers during their illness and afterwards.
We are honoured to be working in partnership with them to recruit an In Memory and Legacy fundraiser. Would you love to join their fantastic fundraising team and enable The Kirkwood to reach more people, by growing sustainable income to continue their vital services?
If you have experience in fundraising, and the compassion and ambition to part of their passionate team we would love to hear from you.
The Role
This brand-new role is vital in raising awareness of the profound impact legacy and in-memory donations have on people affected by life-limiting or terminal illness.
Reporting directly to the Head of Fundraising and Development you will manage two key events, Light up a Life in December and the Sunflower Walk in August. As a champion for in-memory giving and gifts in wills, key responsibilities will include:
- Developing and delivering strategies to grow income from gifts in wills and in-memory giving
- Building meaningful, compassionate long-term relationships
- Delivering exceptional supporter engagement and stewardship
- Securing vital income through sensitive communication and inspiring campaigns
- Raising awareness of in-memory giving opportunities internally and externally.
The Person
We are looking for an experienced fundraiser, ideally with knowledge of legacy and/or in-memory giving. An understanding of the emotional nature of in-memory and legacy is essential. It would also be beneficial to have experience working with a hospice, or healthcare environment within the charity sector.
You should have:
- The ability to work collaboratively, building strong internal and external relationships.
- A flair for handling conversations in a sensitive, compassionate and professional manner.
- Experience in developing engaging campaigns and supporter journeys.
- Excellent project management skills.
- Knowledge of legal processes relating to wills, probate and legacy administration is also desirable.
Please note that you must hold a full, clean UK driving license and have regular access to a vehicle, insured for business use to apply for this position.
Why The Kirkwood?
The Kirkwood is not just a building, an In-Patient Unit, or a place of care. It is a movement of people united by the belief that everyone affected by a life-limiting illness deserves the very best care - care that improves quality of life, for however long that may be.
Together, they support those in their care to live well and make the most of every single day. The Kirkwood Movement is united behind one common purpose: to Support Life.
The Kirkwood has around 250 dedicated employees in both full and part-time roles, and is fortunate to have the support of over 800 committed volunteers. The team live and work by their values:
- Respectful and Inclusive
- Passionate and Determined
- Open and Honest
- Kind and Compassionate
- Forward-thinking
- Striving for Quality and Excellence
Benefits include:
- Free on-site parking (where available)
- High-quality, low-cost meals
- Complementary therapies
- Stakeholder pension scheme (NHS pension transferable for current members)
- Hospice contributory scheme, including death in service benefits
- Access to occupational health services
- Employee Assistance Programme (for employees and immediate family)
- Discounted health cash plans
If you would like more information, or to apply for this role we would love to hear from you please contact Leanne or Jen at Charity Horizons.
Please note: If you would like to submit an application or express your interest in an alternative format such as audio or video upload, or require any adaptations for your initial engagement with us, please contact either Leanne or Jen who will be happy to advise on this.
Please also be aware that we use anonymous recruitment methods when submitting shortlists for all our roles and we only work with organisations that are happy to engage with us in this way.
Charity Horizons is an equal opportunities employer and as such actively promotes equality, diversity and inclusion in the workplace. We welcome and encourage applications from all suitable candidates irrespective of age, disability, hidden disability, race or national origin, religion or belief, gender, gender expression, political view, sexual orientation, medical condition and pregnancy.
To lead charity recruitment because we’re the best at supporting individuals and organisations to achieve their ambitions and drive positive change


Help us protect the legal rights of children and young people with special educational needs and/or disabilities (SEND) and strengthen SEND Support in law
Job title: Head of Finance and Resources
Location: Home-based or Hybrid (with occasional travel to our office in Takeley, Essex, and other locations in England for events and meetings)
Reports to: Chief Executive
Contract type: Permanent
Hours: Part-time (up to 28 hours per week considered)
Salary: £48,000 – £55,000 per annum (FTE, pro-rata for part-time)
Who we are
IPSEA is a national charity working to ensure that children and young people with special educational needs and disabilities (SEND) receive the educational support they are legally entitled to. Since we were formed in 1983, we have helped to improve the education experience of thousands of children and young people across England. We do this by providing free and independent legal advice and casework support for families, undertaking policy work and delivering training on the SEND legal framework.
What you’ll do
We are seeking a Head of Finance and Resources to provide strategic leadership and operational management across IPSEA’s finance, HR and Fundraising functions, ensuring the charity has robust financial management, effective systems, and sustainable infrastructure to deliver its mission. This role focuses on organisational management, financial integrity and coordination across functions, rather than providing specialist Fundraising or HR expertise.
This is a hands-on role. While the postholder leads on financial strategy, planning and control, they are also responsible for delivering key financial processes and day to day operations. The role oversees key organisational functions including HR and fundraising.
They line manage the Finance Administrator, HR Manager and Fundraising Manager, ensuring alignment, coordination and effective use of organisational resources across the organisation.
Professional expertise and delivery within HR and fundraising remain the responsibility of the relevant managers. The role does not carry responsibility for income generation targets but ensures robust financial and operational support for fundraising activity.
As Head of Finance and Resources, you will be responsible for:
- Financial systems, control and operations
- Financial reporting and Management Accounts
- Budgeting, forecasting and financial strategy
- Restricted funds, compliance and governance
- Fundraising and income support
- Leadership, resources and organisational operations
This role offers the opportunity to make a real difference as part of a small, friendly, and dedicated team. If you are passionate about helping children and young people with SEND and have the skills and experience needed, we would love to hear from you.
Who are we looking for?
You’ll need to be a fully qualified accountant (ACA, ACCA, CIMA, CIPFA or equivalent) with a strong understanding and experience of charity finance, SORP, compliance, risk management and governance.
Significantly experienced in charity finance and financial management or organisational resources, you will be able to prepare management accounts, budgets, forecasts and financial reports and support budgeting and longer-term financial planning.
You will have experience of managing and motivating staff while working with senior leadership teams and/or trustees.
You have strong organisational and analytical skills and can analyse financial information and translate it for non-financial stakeholders. Experience improving systems, processes or digital infrastructure would be preferred but is not essential.
It would be desirable if you had experience overseeing HR, fundraising or wider operational functions, or managing multi-disciplinary teams.
IPSEA should also reflect the communities we support. We would particularly like to hear from candidates from ethnic minority backgrounds, LGBTQIA+ people, under-served communities and disabled people, as well as those with lived experience of the SEND system, either as a child or as a parent/carer.
What we can offer you
- 5% employer pension contributions
- Healthcare cash plan
- Flexible working arrangements
- 5 weeks annual leave plus bank holidays and an additional day off for your birthday
To apply
Please visit our website to download a recruitment pack and application form.
Deadline for applications: 9am on 15 June 2026
First-round interviews: week commencing 22 June 2026 in either London or our offices in Takeley (to be confirmed)
We help children and young people with special educational needs and disabilities (SEND) get the education they are entitled to by law


The client requests no contact from agencies or media sales.
LICC exists to envision and empower Christians to live as disciples of Jesus in their everyday lives, wherever they are, whatever they do. As part of our skilled and dedicated Fundraising Team, you’ll help make that transformative vision a reality.
As Trusts & Partnerships Lead, you’ll work to grow income from trusts, foundations, and partnerships through research, relationship management, and high-quality funding applications and reporting. You will also oversee funding pipelines, CRM management, and income forecasting, to support sustainable fundraising growth for LICC.
Building on LICC’s strong momentum – including the recent integration of the Centre for Cultural Witness and Leadership College London – we have significant new opportunities to grow our mission. This is an exciting moment to engage funders and amplify the impact of LICC’s work across the UK and beyond.
This is a vital role within the Fundraising Team, and will also play a key part in shaping our trusts and foundations strategy, helping to set income targets, pipeline priorities, and prospecting plans. If you’re a skilled fundraiser and passionate about our mission, we want to hear from you!
Role summary
This part-time role sits within the Fundraising Team, and reports to the Director of Development. You will also work closely with the Head of Supporter Communications, the Finance and Fundraising Administrator, and the Strategic Leadership Team. You will work to grow trusts, foundations, and partnerships income through research, relationship management, and high-quality funding applications and reporting. You will also oversee funding pipelines, CRM management, and income forecasting, to support sustainable fundraising growth for LICC.
Purpose
Building on LICC’s strong momentum – including the recent integration of the Centre for Cultural Witness and Leadership College London – we have significant new opportunities to grow our mission. This is an exciting moment to engage funders and amplify the impact of LICC’s work across the UK and beyond.
This is a vital role within the Fundraising Team and critical to growing our income from trusts and foundations and developing strong partnerships. It involves research, information gathering, writing and relationship-building, and requires strong administrative abilities to manage and track application processes. The role will also play a key part in shaping the trusts and foundations strategy, helping to set income targets, pipeline priorities and prospecting plans.
LICC exists to envision and empower Christians to live as disciples of Jesus in their everyday lives, wherever they are, whatever they do. As part of our skilled and dedicated team, you’ll help make that transformative vision a reality. It’s an exciting time to get involved, as we continue to deliver our strategy to engage one million UK Christians with the vision of whole-life discipleship by 2027, and begin to develop our strategy for the next five years.
Responsibilities
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Lead the development and delivery of LICC’s Trusts, Foundations and Partnerships strategy, helping to shape priorities, funding approaches, and opportunities for sustainable income growth.
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Develop and manage a strategic pipeline of trusts, foundations, churches, and organisational partners, using research and insight to identify and prioritise new funding opportunities.
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Hold responsibility for delivering agreed income targets from trusts, foundations, and partnerships, regularly reporting on performance and risk.
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Work collaboratively across LICC teams to build, develop, and steward strong relationships with trusts, foundations and mission partners, cultivating long-term, strong partnerships.
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Prepare high-quality, compelling proposals and applications, securing funding from a wide range of trusts and foundations.
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Work with teams across LICC to gather budgets, project information, and impact data to support the development of funding proposals and reports.
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Ensure effective stewardship of grants, including compliance with funding agreements, management of deadlines, and delivery of timely, high-quality reports and updates to funders.
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Maintain accurate and up-to-date records of all trusts and partnership activity within LICC’s CRM system.
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Monitor and forecast trust income in collaboration with the Director of Development, assessing timelines, likelihood of success, and funder engagement.
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Support the delivery of events and engagement opportunities for funders and partners to strengthen relationships and showcase LICC’s impact.
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Act as an ambassador for LICC, building its profile and reputation with external stakeholders and supporting its wider mission.
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Undertake other duties as may be requested by the Director of Development.
Skills and experience
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Strong proposal writing skills, with the ability to craft clear, compelling funding applications.
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Excellent attention to detail, including experience managing budgets, project information, and CRM data.
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Highly organised, able to manage multiple priorities and meet deadlines effectively.
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Collaborative approach, with experience working across teams to develop opportunities.
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Strong relationship management skills, building effective internal and external partnerships.
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Strong understanding of grant compliance, including funding restrictions and reporting requirements.
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Knowledge of the trusts and foundations landscape, with experience in identifying funding opportunities.
Useful information:
All part-time staff are expected to work in the London office on Tuesdays, with the flexibility to work from home or the office other days (flexible working arrangements are possible).
There are 25 days’ annual leave per annum (pro rata) with statutory holidays in addition (pro rata). A maximum of three further days holiday is given to all staff who would otherwise be working between Christmas and New Year.
You will be expected to be available for occasional evening events. A ‘time off in lieu’ arrangement is in place, to claim back required work over the usual contracted hours.
This post is subject to an occupational requirement that the post holder is a committed Christian under Part 1 of Schedule 9 to the Equality Act 2010. Candidates must have the right to work in the UK.
We’re catalysing a movement that inspires people to live as disciples of Jesus – whatever they do, whoever and wherever they are.
Be there when it matters.
Are you passionate about delivering outstanding supporter experience and operational excellence?
Sue Ryder is seeking a proactive and experienced Supporter Services Team Leader to join our dynamic team. If you have a strong background in customer service/supporter engagement, contact centre management and CRM record administration whilst managing a team, this is your chance to make a real impact.
Supporting our Fundraising Directorate, you'll play a vital role in ensuring complaints resolution and compliance, driving engagement and contact opportunities such as outbound calling and leading a team to success. You'll work closely with the Supporter Services & Standards Manager to deliver strategic initiatives that support our mission.
Key responsibilities:
- Lead supporter engagement and contact operations: Manage and develop our supporter/customer contact centre, ensuring high-quality service delivery across all supporter channels while monitoring and reporting on KPIs.
- Manage complaints, compliance and GDPR requests: Oversee supporter complaints and conflict resolution, lead investigations, ensure compliance with fundraising policies and regulations, and manage supporter deletion and GDPR requests.
- Team Leadership: Line manage the engagement and contact side of the Supporter Services & Standards team, supporting their development and fostering a high-performance culture.
Essential Criteria
- Experience delivering high-quality customer or supporter care within a charity or commercial environment in managing complex supporter or customer enquiries and complaints.
- Leadership skills: Proven ability to manage SLAs, inspire staff, and develop a team to achieve goals.
- A passion for impact: A desire to contribute to the success of our fundraising efforts, and to help deliver strategic goals that support Sue Ryder’s mission.
- Proactive mindset: Ability to take initiative, solve problems, and drive continuous improvement in how we engage and communicate with our supporters.
Closing date: 21st June
Interviews: w/c 6th July
**We reserve the right to close this advert prior to the closing date should we feel we have a sufficient number of suitable applications.
Competitive Benefits Package
- 27 days holiday rising to 33 with length of service plus bank holidays (pro rata if part-time)
- Company pension scheme
- Staff discount with thousands of retailers
- Refer a Friend scheme - £250 payment
- Enhanced maternity, paternity and adoption pay
- Enhanced sick pay
- Electric Vehicle Scheme
- Healthcare Cash plan, to claim back costs of routine healthcare
- Death in Service benefit
- Staff discount of 10% on new goods online
- Structured induction programme and learning and development opportunities.
- Access to Employee support programme
- and lots more.
If you want more than just a job, we want you.
Join the team and be there when it matters.
Our commitment to equity, diversity and inclusion
At Sue Ryder, we recognise that a diverse workforce allows us to provide the best care and support. We are committed to encouraging equity, diversity and inclusion among our workforce, and eliminating unlawful discrimination.
We welcome applications from people from Black, Asian and Minority Ethnic communities, LGBTQ+ individuals, those from lower socio-economic backgrounds, and those living with disabilities.
As a Disability Confident Committed employer, we’re proud to support the ‘Offer an Interview’ scheme. This means we will offer an interview to all disabled applicants who best meet the minimum essential criteria for the role.
We use inclusive recruitment practices including sharing interview themes or questions in advance, offering remote interviews where needed, and other accessibility support.
Once in post you’ll have access to staff and volunteer networks for LGBTQ+ colleagues, ethnic diversity and equity, people with disabilities, and women and non-binary individuals, plus an Inclusion Passport to record and carry your workplace adjustments.
Join us in creating a culture where everyone feels respected, valued, and able to thrive.
Sue Ryder is here to make sure everyone approaching the end of their life or living with grief can access the support they need. There is no one size fits all when it comes to how we cope and the help we need, but with our support, no one has to face dying or grief alone. We are there when it matters.
Assistant Community Fundraiser
Location: Edinburgh
Salary: £26,807 – £28,324 per annum (pro rata)
Contract Type: Temporary until 31 May 2028; Full-Time – 35 hours per week
Closing Date: 09/06/2026 at 23:59
The Vacancy
We have an exciting opportunity to join our Income Generation and Engagement Team as an Assistant Community Fundraiser!
As an Assistant Community Fundraiser, you will be an integral part of supporting the Community Fundraising team to reach their annual income target. You will oversee the running of the Edinburgh Fundraising Office, including stock management and managing a small team of volunteers. You will help support the team by co-ordinating supporter and volunteer communications and attend fundraising events when required.
About You:
- Experience in an office or customer facing environment.
- Ability to work independently within the role, under your own initiative and cooperatively as part of the Community fundraising team.
- Excellent administration skills with a sound working knowledge of CRM databases, Windows-based software, including Word, Excel and Outlook and Teams.
- Exceptional time management and organisational skills, with experience of managing multiple projects at any given time, prioritising and meeting agreed deadlines.
- Ability to vary communication style (both written and verbal) to reflect the needs of the audience.
- Excellent attention to detail.
- Knowledge and demonstrable experience of adhering to data handling / GDPR laws and codes of conduct.
Why CHAS?
Every week, in Scotland, three children die from an incurable condition, and CHAS provides unwavering care at every step on this hardest of journeys for families facing this devastating reality, in our two hospices, in hospitals and at home.
We have ambitions to reach every family in Scotland who is living with the heart-breaking prognosis that their child is dying and offer them our care and support to empower them to make the most of the short time they have together because no-one should face the death of their child alone. As Assistant Community Fundraiser, you will be instrumental in achieving this vision.
This is a pivotal moment to join CHAS. We’ve just launched More Than A Hospice – a £20 million appeal to change how Scotland cares for children who will die young, and for the families who love them.
As part of working with CHAS, you will:
- Be able to work flexibly.
- Have access to a range of development opportunities.
- Be encouraged to challenge yourself.
- Have the opportunity to learn from a supportive and high performing team.
The benefits package for working with CHAS include:
- Generous annual leave.
- Membership of the Local Government Pension Scheme.
- Access to wellness support.
- Access to discounts, including the Blue Light Card.
- HSF Health Care Plan.
This role will be based in our Head Office in Edinburgh, with some travel to other CHAS sites required for meetings and for picking up / dropping off materials with supporters.
How to Apply
If this sounds like the opportunity for you, we’d love to hear from you! Click apply and you will be redirected to our careers page to complete your application.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At The Royal Marsden Cancer Charity, every donation helps fund life-saving research, world-leading treatment and better care for people affected by cancer. We’re looking for a Supporter Services Team Leader to help make sure every donation, every supporter record and all internal fulfilment is handled with accuracy, care and efficiency.
This is an opportunity to join an ambitious charity to play a key role in the operations team behind our fundraising success. You’ll lead a small team of operations staff, improve processes, support colleagues across fundraising, and help ensure our supporters receive the excellent experience they deserve.
This is a full-time role based at our Chelsea office, with occasional travel to Sutton. The working pattern for this role is 4 days in the office and 1 day working from home, helping to balance team collaboration with focused time for reporting, data quality work and process improvement.
What makes this role exciting
This is more than a processing role. It’s an opportunity to:
- Manage and develop people
- Improve systems and ways of working
- Contribute to data quality
- Be part of a supportive, ambitious team
- Play a meaningful role in a charity making a real difference to cancer patients and their families
What you’ll be doing
As our Supporter Services Team Leader, you’ll oversee the day-to-day running of the team and help deliver a high-quality, responsive service across income processing, supporter administration and operational support.
Your key responsibilities will include:
- Managing and supporting a small Supporter Services team on a day-to-day basis
- Overseeing the accurate and timely processing of donations, Gift Aid and supporter data
- Maintaining strong operational controls and high standards of data accuracy
- Reviewing, improving and documenting processes to increase efficiency and reduce risk
- Monitoring team performance and helping ensure KPIs and service standards are met
- Training, coaching and developing team members, including staff and volunteers
- Supporting the effective use of fundraising systems and helping identify improvements
- Ensuring compliance with GDPR, Gift Aid requirements and cash handling processes
About you
We’d love to hear from you if you’re someone who enjoys making things run smoothly, takes pride in accuracy, and can bring confidence, calm and structure to a busy operational environment.
You’ll bring:
- Experience supervising staff or coordinating the work of others
- Strong attention to detail and a high level of accuracy
- Confidence working with data and systems, including Excel
- Good organisational skills and the ability to manage competing priorities
- Strong communication skills and a collaborative approach
- A proactive mindset and the confidence to identify and improve processes
It would be especially helpful if you also have:
- Charity or fundraising sector experience
- Knowledge of Gift Aid, supporter data or fundraising income processing
- Experience using CRM systems such as Raiser’s Edge, Salesforce or similar
- Experience supporting reporting, reconciliation or quality assurance work
Benefits
- Flexible working around our core hours of 10am to 4pm
- 27 days annual leave rising with length of service
- Up to 6% employer contributions subject to matched contribution from you (increasing with length of service)
- Training, support and development opportunities
- Access to the blue light discount scheme and other discounts opportunities
- Access to subsidised staff restaurants, on-site yoga and wellbeing classes, staff choir and much more
- Range of wellbeing initiatives including access to an employee assistance programme designed to save money and improve your physical, financial and mental health and wellbeing, access to free online GP appointments and free eye tests and contribution towards any glasses required for work purposes
Our Commitment to Inclusion
We are committed to building a diverse and inclusive workplace where everyone feels valued and supported. We welcome applications from candidates of all backgrounds and are dedicated to ensuring equitable opportunities for all.
The Royal Marsden Cancer Charity raises money to improve the lives of people affected by cancer.
The client requests no contact from agencies or media sales.