21 Head of member services jobs in Nottingham

MOVEMENT BUILDING MANAGER 

(FIXED-TERM MATERNITY COVER UP TO 12 MONTHS)

Background:

Kaleidoscope Trust (KT) is the UK’s leading charity dedicated to advancing the rights of LGBTI+ people internationally. Founded in 2011, we aim to create a world where all LGBTI+ individuals are free, safe and equal. To ensure LGBTI+ rights remain a priority on global agendas, we take a three-fold approach:

• We strengthen capacities and build networks and movements, by supporting a diverse range of international LGBTI+ partners and networks to access the skills, training, and financial resources they need to be able to shift hearts and minds and create enabling environments for policy and legal change. 

• We advocate for inclusive policy change, by generating data-driven evidence that amplifies our partners’ lived experiences and priorities and by ensuring political leaders and government officials have access to the accurate, timely and relevant information needed to effectively challenge anti-LGBTI+ narratives and strategies and drive positive change.

• We enhance collaboration and coordination among stakeholders, by building networks and connecting grassroots organisations with political actors in strategic spaces to drive meaningful and lasting change for LGBTI+ communities across the Commonwealth and around the world.

Kaleidoscope Trust is proud to be a founding member of The Commonwealth Equality Network and to host its Secretariat. Our partnerships with LGBTI+ communities across the Commonwealth have informed our approach to inclusion and equality, in the workplace and beyond. 

We are an open organisation, committed to having great working practices that enable all team members to have ownership over their work. We are committed to employing and nurturing a diverse range of people, and especially encourage applications from women, the vast and varied members of the LGBTI+ community, the multiply-marginalised, and People of the Global Majority.

The Role:

The Movement Building Manager is central to KT’s mission, helping drive the legal, policy, and social change needed to advance LGBTI+ rights by strengthening partners’ capacity, supporting their advocacy, and building long-term movement impact.

The role oversees KT’s major grant-funded programmes from start to finish. Through direct delivery and coordination across KT, they ensure that each grant meets its objectives, is delivered on time and within budget, is compliant with regulations and requirements, including reporting, is risk-managed, and contributes to KT’s wider movement-building strategy.

This role is an opportunity to support LGBTI+ organisations at a critical moment globally, providing the longer-term funding, partnership, and capacity support needed to drive legal, policy, and social change in their own contexts.

The Movement Building Manager will be the lead responsible for the delivery, donor compliance, and accountability of part of our programmatic work. The successful candidate will be responsible for delivering key parts of the grants directly (such as grant-making and capacity strengthening support), build connections and relationships with grantee partners, and will support coordinated delivery across KT by bringing together colleagues and functions to meet programme objectives and donor requirements.

Contract type: Fixed-term maternity cover (up to 12 months). The successful candidate will be employed until the substantive postholder returns from maternity leave. While the expected duration is up to 12 months, the contract may end earlier if the postholder returns sooner.

Key Responsibilities:

• Leading the delivery of a major governmental/institutional grant to agreed standards and timelines, including capacity strengthening and grant-making and coordination of grant-linked workplans, outputs, and timelines across the organisation.

• Ensuring and coordinating full compliance with donor requirements, including narrative and financial reporting, safeguarding, due diligence, monitoring, and financial accountability, and supporting other teams to meet the same.

• Managing partner relationships and supporting organisations through long-term accompaniment, capacity strengthening, and strategic movement support.

• Efficient stakeholder management, maintaining close communication and coordination with the donor, partners, consultants and service providers, and/or any other external stakeholder related to the grant.

• Overseeing grant-making processes, including due diligence, contracting, sub-grant management, partner monitoring and support (including review and improvement of their reporting), and compliance.

• Working closely with finance colleagues to manage programme budgets, forecasting, donor financial reporting, and operational delivery processes.

• Identifying and managing delivery risks across programmes, including safeguarding responsibilities and partner security considerations in sensitive contexts.

• Supporting shared learning across programmes, including capturing insights from partner work, and contributing to organisational impact assessment and development of new capacity strengthening products and approaches. 

• Contributing to intel monitoring and understanding of movement needs and anti-rights dynamics. 

• Coordinating with other KT teams to ensure programme delivery is joined-up, realistic, and aligned with organisational priorities. 

• Working closely with the Head of Movement Building to ensure coherence across the grant portfolio, clear prioritisation, and sustainable workload planning. 

• Contributing to a collaborative and sustainable team culture, supporting shared planning and realistic workload management across the Movement Building Team. 

• Collaborating with TCEN members, where KT grant delivery intersects with network activity, while maintaining clear governance boundaries and recognising TCEN’s distinct member-led accountability. 

Person Specification:

Essential

• Experience managing grant-funded programmes in the Global South and East, including delivery, compliance, safeguarding, and reporting. 

• Strong understanding of donor requirements and accountability, including financial oversight and risk management. 

• Experience working with civil society partners in the Global South and East, building trusted relationships and providing long-term support. 

• Experience of grant-making processes, including due diligence, contracting, sub-grant management, and partner monitoring. 

• Ability to coordinate delivery across colleagues and teams, ensuring programmes are delivered effectively and realistically. 

• Strong organisational and communication skills, including clear writing for donor audiences. 

• Commitment to LGBTI+ rights and an understanding of the challenges facing movements globally, including the anti-rights environment. 

Desirable

• Experience working with institutional donors such as FCDO, DFAT, or similar. 

• Experience delivering capacity strengthening alongside grant-making. 

• Familiarity with movement-building or network-based approaches, including work alongside member-led structures such as TCEN. 

Staff benefits:

• The post-holder is entitled to standard annual leave of 25 days plus bank holidays, as well as an additional 2-week office closure in December.

• Access to a free Health Cash Plan for savings on optical, dental and other treatments, as well as access to free counselling and legal support.

• Salary sacrifice for pension contributions.

Terms and Conditions:

• This role is full-time (37.5 hours per week).

• The salary is £43,000 p.a. plus pension contributions.

• The post-holder will be managed by Kaleidoscope Trust’s Head of Movement Building.

• The staff member will work from home as part of our fully remote working model (within the United Kingdom), with the occasional requirement to travel to off-sites for meetings or events and possibly internationally.

• Standard core hours of work are 9:00am - 5:30pm (London time) with possible requirement to work very occasionally at evenings and weekends (which will accrue Time Off In Lieu).

• The post-holder must possess the right to live and work in the United Kingdom for the period of the contract.

• Desired starting date: as soon as possible.

How to apply: 

Using our website, please upload your CV and a two-page maximum cover letter explaining:

(i) your interest in joining Kaleidoscope Trust for this role

(ii) your relevant experience as per the person specification outlined above, and 

Closing date:  Sunday 13th September  2026 at 23:59 (London time).

Interviews (estimated):  Week commencing 21st September.

L

About the Role

A new and exciting opportunity has arisen for a Senior Digital Marketing Officer with excellent digital
marketing skills and a passion for creating outstanding social media content that builds awareness, engages
audiences and inspires action.
You’ll be joining the only independent charity in the UK dedicated to improving the nation’s numeracy. It’s a
fantastic opportunity within a small but ambitious and dynamic organisation making a real difference to
people’s lives and livelihoods.
Working closely with the External Relations team on our award-winning campaigns, communications,
content and marketing, you will deliver paid and organic social media campaigns - leading on creating
strategies, planning execution, optimisation, and reporting. You will also collaborate on SEO, web content
and email marketing.
We are looking for someone with superb marketing and copywriting skills, a passion for using data to find
out ‘what works’, bags of enthusiasm and the ability to work with initiative and attention to detail. Previous
experience in the charity sector is not necessary.
National Numeracy is based in Brighton, and while office-based work is available, we also offer remote,
hybrid and flexible working. This role will include occasional UK travel.

Overview of Main Duties:

Digital marketing

• Use your writing skills and creativity to lead on developing engaging content for our digital
• communications channels
• Collaborate with digital marketing, comms and design teams to create and deliver marketing and social
• strategies for a variety of campaigns and activities.
• Work with the wider team to create engaging content and ensure key activities and messages are
• aligned to our wider strategy and perform well
• Lead on ensuring brand consistency within our content
• Monitor and review performance and take the lead on evidence based improvements to our digital
• communications.
• Provide regular analysis and reports

Social Media

• Lead on developing new ideas and channel specific strategies to grow our social media channels
• audience and engagement.
• Work with digital marketing team on the management of social media channels including Facebook,
• TikTok, Instagram, Twitter and Linkedin, working to increase engagement and conversion.
• Website content delivery
• Work with the Head of Marketing and wider team to create and manage strong, audience-led web
• content with great user experience
• Ensure content supports SEO strategy, including AI SEO, and improves engagement and conversion
• Content optimisation via keyword tracking/research, metadata updates, Search Console analysis,
• SEMrush and Google Analytics analysis
• Use Google Analytics and other tools to provide insight to allow for evidence-based improvement
• Provide analysis and reports

Email marketing delivery

• Lead on developing compelling emails that drive action using Mailchimp, including the management of
• contacts’ data.
• Plan, create and execute engaging email journeys
• Use a data led approach to iteratively improve emails for specific audiences including educators and
• adult learners

Paid campaigns

• Delivery and ongoing development of paid social strategies and campaigns (Google, Bing, Meta) using
• Facebook Ads Manager and / or Google Ads.
• Optimise campaigns and test new approaches
• Understand, evaluate and apply campaign performance learnings.
• Work alongside the Data and External Relations teams and use our tools to identify and build an
• understanding of target audiences and trends.

Collaboration

• Work with External Relations and teams across the organisation on the digital marketing, content and
• communications aspects of our work
• Work closely with the Data Team on provision and analysis of digital

Job Title: Data & AI Manager 

Salary: £48,500 - £52,500  

Contract Type: Permanent, ideally, full-time (35 hours per week) although 28 hours or flexible hours may be considered 

Working location: Home based. The post holder should expect to come into the London based office a maximum of three days per quarter. 

Reporting to: Head of Technology & Transformation 

BACKGROUND 

For more than 20 years, Magic Breakfast has been helping children and young people start the day with the nourishment they need to learn, grow, and thrive. But the impact of breakfast goes far beyond food. Every morning, we help pupils arrive at school feeling valued, included, and ready to reach their potential. 

Today, 2.1 million children across the UK are at risk of hunger, the equivalent of four pupils in a classroom of 30. Working with schools in disadvantaged communities across England and Scotland, Magic Breakfast is committed to ensuring no child is too hungry to learn. One breakfast at a time, we are helping children and young people build brighter futures. 

This is a pivotal moment to join Magic Breakfast. Governments in both England and Scotland have committed to expanding access to free school breakfasts, recognising the vital role they play in children’s wellbeing and attainment. Yet significant gaps remain. Pupils in secondary schools, alongside younger children in nursery and early years settings, are still at risk of starting the day hungry. Hunger does not begin at age five, nor end at age 11, and neither does our mission. 

By joining Magic Breakfast, you will become part of a passionate, ambitious organisation driving lasting change for children and young people across the UK. 

JOB PURPOSE 

We are seeking an enthusiastic Data & AI Manager to play a key role in driving Magic Breakfast's new Data and Technology Strategy and supporting the organisation's transition towards more product-led, data-informed and AI-enabled ways of working.    In this new role, you will take on specialist management and be the subject matter lead for this evolving, business critical area and be responsible for the delivery, adoption and continuous improvement of Magic Breakfast’s data platform, reporting, AI and digital product capabilities. 

You will manage a small specialist team responsible for: 

• the development of a secure, scalable data platform (Microsoft Fabric, Power Platform and Salesforce) 

• the delivery of high-value reporting and data products 

• the identification and rollout of AI and data-enabled use cases across the organisation 

You will ensure that data, reporting and AI capabilities are aligned to organisational priorities, well-governed, widely adopted and delivering measurable impact. 

KEY RESPONSIBILITIES: 

• Lead the ongoing development, management and maintenance of Microsoft Fabric and the organisation’s data products, ensuring they are embedded and remain reliable, scalable and aligned with evolving busines needs. 

• Direct the design and implementation of scalable, reliable data pipelines from diverse sources, ensuring data integrity, consistency, and compliance with governance standards. 

• Work with direct reports and stakeholders to assess technical feasibility, dependencies, integration requirements and delivery approaches for new initiatives. 

• Work collaboratively with stakeholders to balance innovation and experimentation with appropriate governance, security and risk management. 

• Maintain and embed the organisation's data governance framework, ensuring data, reporting and AI-related activity is aligned with organisational standards, policies and priorities. 

• Support the delivery of the Data and Technology Strategy, ensuring data, reporting and AI capabilities contribute to organisational priorities and outcomes. 

• Translate the Data and Technology Strategy into team plans, priorities and deliverables, monitoring progress and adapting to changing organisational needs. 

Please see attached documents for full Job description 

APPLICATION PROCCESS

• Find more information on our website

Should you wish to discuss the role before applying please email our People and Culture Team (recruitment @ magicbreakfast. com)

Shortlisting: 14th – 17th September

Interview 1: 22nd – 23rd September 

Interview 2 and Informal Panel: 28th-29th September

Due to the high volume of applications, this role is likely to close early and we reserve the right to do so. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately, once a vacancy has closed, we are unable to consider further applications.

Become is the national charity fighting alongside children and young people for a better care system. We believe care-experienced young people should have the same chances as everyone else to live happy and fulfilled lives. But today, that’s far from the reality. The care system is in crisis and there are more children in care than ever before. They aren’t getting the love, support and stability that all young people need.

It’s not good enough.

We’re in a strong position to respond and it’s an exciting moment to be joining us. We’ve grown in recent years and have clear plans for the future.

As the Marketing and Communications Manager, you’ll lead the day-to-day delivery of our marketing and communications work. You’ll turn ideas into action, delivering engaging campaigns, compelling storytelling and consistent communications across all our channels. Working closely with the team across Become, external stakeholders and care-experienced young people to grow our reach, you'll build brand trust and strengthen our position as the national voice for care-experienced young people.

We're looking for someone with a strong background in digital marketing, an eye for design and a passion for amplifying young people’s voices. A natural collaborator, you’ll enjoy working in a dynamic environment that encourages proactive thinking, experimentation and ongoing learning.

Location

Our team work remotely from home, with some required in-person meetings (generally expected once or twice per month). In-person meetings usually take place in our office space in Old Street, London and Become covers the cost of travel within Great Britain for essential in-person meetings.

The Old Street office space is available for team members to work from if preferred/needed. For non-London based team members hot-desking options near you can be requested if required.

Equity, Diversity and Inclusion

As an organisation serving children in care and young care leavers, we’re keen to receive applications from people with lived experience of care. We are actively seeking to bring diversity of perspectives and experience, and especially welcome applications from those from racially-minoritised communities. We ask all applicants to fill in an Equity and Diversity Monitoring form to better understand the diversity of applicants. This is optional, and anonymous and it will not be connected with your application.

How to apply

To apply please complete the application form on our recruitment platform by the application deadline.

The application form requires you to:
 

• Upload your up-to-date CV.
• Provide your answer to each competency question, using between100 and 400 words per answer. Please ensure you provide relevant examples that demonstrate how you meet the required skills and experiences as outlined in the job advert and description.

We also ask you to complete the Equity and Diversity Monitoring Form (this is not compulsory, but can help us identify areas we need to look at within our processes).

The competency questions we would like you to answer as part of the application form (using between 100 and 400 words per answer) are:

1. Tell us about a marketing and communications campaign that you’ve delivered to drive change. How did you measure its impact?
2. Give an example of when you’ve introduced new digital tools to your team. What were the opportunities and risks?
3. Tell us about a time when you’ve supported people whose voices are underrepresented to have their stories heard. What were the key considerations when providing this support?
4. We’re a busy team managing proactive and reactive work. Give an example of how you’ve supported a team member’s development alongside competing priorities.
5. What is your motivation to work for Become and why are you interested in working for an organisation that supports care-experienced children and young people?

If you have any questions about the role, please contact Victoria Wilson, Head of Marketing and Communications by e-mail (see Become website for contact form).

The deadline for applications to be received is Sunday 13 September at 11:59pm.

Once the deadline has passed your application will be assessed. Become promotes fairness in all our recruitment processes - at application and sift stage, personal or identifiable information will be redacted to anonymise your application for assessment.

Interview Details

If you are successful at sift stage, you will be invited to interviews. Our process includes two interview panels – a Young Persons Panel, and a Staff Panel.

Interviews will take place on:

• Young Persons Panel – Wednesday 23 September
• Staff Panel – Thursday 24 September

Please note, you will receive two interview invites (one for each panel). Please ensure you book one slot for each panel. If you do not accept your invite to interview, book your interview slots or contact us 48 hours ahead of the first interview date, we will assume you no longer want to progress your application and you will be withdrawn from the process. We ask candidates to keep the listed interview dates available where possible, as we may have limited flexibility to offer alternative dates.

Interviews may be held virtually using a video calling app (Microsoft Teams or Zoom) or in person at our location in Central London. If access to technology/internet is difficult for you, please contact us so we can assist in making suitable arrangements.

As part of our commitment to fairness in the recruitment process, short-listed candidates invited to interview will be sent the interview questions in advance.

If you have any reasonable adjustments to request for this recruitment process, please advise us on your application form or us via our website.

If you are a care-experienced young person (aged 27 or younger) interested in this vacancy, you are eligible to access our Propel into Work (PiW) service for application or CV advice. Please note, any questions regarding the role should be directed to the vacancy manager. If you are eligible for PiW and would like to put in a request, please contact us via our website.

Please Note

All applicants must have a Right to Work in the UK. Although the role is hybrid, we are unable to offer work visas or sponsorship for any candidates.

We’re proud to be a Living Wage Employer. We are committed to #ShowingTheSalary. Our roles are #OpenToAll

For a full list of Employee Benefits please see here.

RFE-230398

Every grant you win becomes someone's first conversation in English, their first step into a job interview, their first time speaking up at a housing tribunal.

English for Action (EFA) is looking for a Partnerships Manager to grow the funding that powers our free, participatory ESOL classes for around 400 migrants across London. Our classes don't just teach English, they build the confidence and collective power people need to organise around housing and employment rights.

About the role

Working closely with our Fundraising Lead, you'll take real ownership of relationships with trusts, foundations and corporate funders, while helping shape how we diversify our income going forward. This is a role with genuine scope to bring your own ideas and see them through, not just execute someone else's plan.

You will:
- Write compelling grant applications, funding proposals and reports that win and retain funding
- Research and build a realistic pipeline of trusts, liveries and corporate foundations
- Develop and maintain strong relationships with existing donors and prospects
- Contribute to EFA's fundraising strategy, including newer income streams such as statutory, corporate, individual giving, membership and events
- Liaise with our Executive Team, Hub Leads and Project Managers so funding proposals stay grounded in what's actually happening in our classrooms and communities
- Maintain accurate donor and grant records on Donorfy, and support monitoring and evaluation of project outcomes

About you

You don't need a degree, and you're not expected to tick every box, nobody does. We're looking for someone with a track record of successful grant writing, strong research and relationship-building skills, and the organisation to manage multiple funding deadlines at once. Knowledge of the UK charity sector and UK trusts and foundations is essential; experience with public sector or EU education funding is a bonus.

If you have lived experience of migration and/or learning English as an additional language, we'd love to hear from you and how you'd like to draw on it in this role.

About EFA

English for Action provides free, participatory, empowering ESOL classes for migrants in London, spaces where students build community and organise collectively around issues like employment and housing rights. We're a national centre of good practice for a radical, participatory approach to ESOL, and we share this approach through training, research and partnerships. We're a team of 11 staff, a wider team of volunteers, and 7 trustees, run through shared leadership rather than a CEO, decisions are made collaboratively, and we aim for our structure to reflect that.

What we offer

- 22.5 hours (3 days) a week, mostly remote, with just monthly in-person meetings in London
- 28 days' annual leave (pro rata) after probation, plus bank holidays, plus a full week's paid closure over Christmas
- 6% matched pension contribution
- Enhanced sick pay, and enhanced maternity/paternity/adoption/shared parental leave
- Wellbeing allowance and full entitlement to leave for sickness, including mental ill-health
- A genuinely flat, non-hierarchical culture with collaborative decision-making on strategy and practice
- Tech and cycle scheme, and actively encouraged continuous personal development

Equal opportunities

EFA particularly encourages applications from people of colour, who are currently underrepresented at EFA and across the charity sector, and from people who have experienced moving to the UK or have English as an additional language. Where two or more candidates are of equal merit, priority may be given to a candidate from a less well-represented group. Please let us know about any access or other requirements we can accommodate.

Closing date: 11.59pm, Wednesday 30th September 2026
Skills test: w/c 5th October 2026 (writing and budgeting)
Interviews: Friday 9th / 16th October 2026

Questions before applying? Email Gina Rodriguez (HR Lead)