Head of community fundraising jobs
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Vacancy type: Paid Vacancy
Function: Fundraising
Location: Head Office - Sully (Hybrid Working)
Salary: £30,233 to £32,862 per annum (depending on experience)
Contract type: Permanent
Contract hours: Full time
Weekly hours: 37.5 hours per week
Closing Date: 21/06/2026
Ref No: 1076
We are delighted to share an exciting opportunity to join our Income Generation team in a newly created Legacies and In Memory Fundraiser role.
About the Role:
As Legacy and In-Memory Fundraiser, you will work as part of the Individual Giving and Legacy team, responsible for the development and implementation of a multi-year Legacy and In-Memory strategy to grow Ty Hafan’s legacy pledger and in memory giving pool.
This is a new role focusing on raising awareness about gifts in Wills and in memory giving, both externally to supporters and members of public, and internally to staff and volunteers
This is a wonderful opportunity to build on an already strong and successful programme; the charity currently receives over £1.5 million each year from legacy income, alongside a strong pipeline of enquirers and pledgers. In-memory giving is also a key area we wish to further develop to maximise new opportunities for sustainable growth and supporter engagement.
Tŷ Hafan operates a hybrid working model, and the post holder will be required to work on site a minimum of 2 days per week.
About you:
You’re an experienced fundraiser, relationship‑building or supporter engagement professional who understands the power of strong relationships as well as effective campaigns. You know how to create meaningful supporter experiences and can also plan and deliver high‑quality fundraising and marketing activity across multiple channels, using insight, evidence and creativity to shape what works.
You naturally build warm, trust‑based relationships with people - supporters, volunteers, pledgers, enquirers and retail colleagues and you understand how to tailor communication to different audiences with clarity and care. You’re equally comfortable managing projects, suppliers and budgets, keeping everything on track and to deadline, and you use data intelligently to improve future work.
You thrive working collaboratively across a charity, bringing strong communication skills and a keen eye for detail. Most importantly, you’re motivated by making a genuine difference to children and families accessing hospice care.
You’ll need to be flexible, as some evenings and weekends will be part of the role to fit around the needs of our supporters.
Our employee benefits:
- Holiday entitlement of 30 days (rising to 32 days with service) plus Bank Holidays.
- Group Personal Pension Scheme with an employer contribution of 5%.
- Life assurance- death in service benefit.
- Wellbeing support - employee assistance program, which provides a range of free services including counselling, financial and legal support.
- Unlimited access to a 24/7 online GP as well as a range of other health experts.
- Healthcare Cash Plan – claim back the cost for appointments and treatment such as dental, optical or physio.
- Cycle to work scheme.
- Technology, mobile phone and will writing schemes.
- Discounted gym membership and shopping discounts.
- Hybrid working and when onsite free secured parking.
Ty Hafan’s ambition is that when a child’s life will be short, no family should have to live it on their own. Sadly, we know that thousands of families in Wales are struggling alone through the fear, exhaustion and uncertainty that comes with caring for a child whose life will be short. We believe that no family should have to live this on their own and we are determined to walk alongside every family through life, death and beyond.
At Tŷ Hafan we are experts at caring for children with life-shortening conditions and our services support families in our hospice, in community settings, local hospitals and in families’ homes. We understand that the needs of each child and their family are unique and we know that caring for a child with a life-shortening condition is often extremely demanding. Our aim is to make sure that no one doing this is alone. Our colleagues, volunteers and supporters are crucial in the delivery of our ambition – we know that everyone plays a huge part in making sure that no family faces their child’s short life alone.
Our Vision: A Wales where every child with a life-shortening condition lives a fulfilling life, supported with the compassion and specialist care they and their family need.
Our Purpose: No family should have to face the unimaginable loss of their child alone. With children and families at the heart of all we do, we provide free care and support in our hospice and in the community, offering a lifeline throughout the child’s short life, at end of life, through bereavement and beyond.
Our Values: At Tŷ Hafan we make a difference by living our values: Demonstrating Compassion, Providing Excellent Service, Working Together and Taking Ownership.
Tips for candidates – all applications and interviews will be assessed using the person specification included within the job description. Please see attached candidate pack for further guidance.
For any queries regarding the role, please apply.
Our recruitment system will automatically time out after 120 minutes of inactivity. To ensure your application is submitted successfully, we recommend either saving your progress as you go or preparing your responses in a Word document and copying them into the application form. This will help you avoid losing any information in case of an unexpected timeout.
Please note this role is subject to the outcome of a basic DBS (Disclosure and Barring Service) check, two satisfactory references and pre-employment medical clearance.
Tŷ Hafan is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all. We welcome applications from people of all backgrounds and experiences, including those from under‑represented groups. Recruitment decisions are made based on merit and aligned with our values. If you need any reasonable adjustments during the application or interview process, please let us know.
Agencies need not apply
Previous candidates need not apply
Closing Date: Sunday 21st June 2026
Interview Date: Tuesday 7th July 2026
A Wales where every child with a life-shortening condition lives a fulfilling life, supported with the compassion and specialist care they need.


Music plays a unique and powerful role within the Royal British Legion’s Membership community, bringing people together. As Brand Coordinator, you will lead the musical direction of the Central Band of the Royal British Legion, delivering performances that sit at the heart of some of the organisation’s most significant commemorative, ceremonial and membership events. From high profile occasions and Annual Conference to prestigious public performances and fundraising events, this is an opportunity to take ownership of a highly respected musical programme with genuine national visibility and impact.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
Working within the Membership, Armed Forces and Community Engagement Directorate, we are looking for an experienced and inspiring musical leader who can combine artistic excellence with strong relationship management and operational oversight. You will bring proven experience operating within a major military, ceremonial or similarly high-profile musical environment, alongside an expert understanding of military and classical repertoire, liturgical music and wider contemporary performance styles. Just as importantly, you will be someone who can build trusted relationships across the communities, supporting RBL licensed bands, advising on musical activities and working collaboratively with internal volunteer and staff teams, external stakeholders and military partners both in the UK and internationally.
This role offers the opportunity to shape and influence the future of music across the RBL communities while respecting the traditions and standards that make the Royal British Legion’s musical heritage so distinctive. Alongside leading the Central Band, you will play a key role in supporting membership and community engagement, ceremonial activity and events across the organisation.
We are seeking someone with positive presence, passion and credibility; a confident leader who can inspire musicians, uphold exceptional performance standards and deliver memorable experiences that reflect our charity’s ethos, values to widen awareness and community participation in RBL events.
You will be contracted to your home address, and you will perform most of your work remotely there, with occasional travel (incl. For monthly team meetings).
Employee benefits include -
- 28 day’s paid holiday pro rata (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Enhanced paid maternity, paternity and adoption leave
- Generous pension contributions, with Employer contributions ranging from 6% to 10%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!
For more detailed information about the role, please see the Vacancy Information Pack attached to our direct advert. Our teams take a personalised approach to shortlisting, which is carried out without the use of AI and is based on the evidence provided in your application against the essential and desirable criteria in the Person Specification.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
As part of our commitment to inclusion, we offer guaranteed interview schemes for candidates who declare an Armed Forces connection and/or a disability. However, candidates are only eligible for this scheme if their application clearly demonstrates that they meet all of the essential criteria listed in the Person Specification for the role.
Interview Dates: W/C 15th June 2026 these will be face to face at our Head Office, Haig House which is based in London Bridge.
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
The overall purpose of the role is to lead and coordinate meaningful participation and engagement opportunities for children, young people and adults to shape services, influence decision-making and ensure the voices of lived experience are central to organisational development. The postholder will support in designing, delivering and evaluating initiatives that build trust, inclusion and empowerment.
Main Responsibilities
- To co-ordinate and provide safe spaces for children, young people and adults to participate in user- led activities and projects.
- To be a key link between children, young people and adults within our participation service and staff, making sure their voices and experiences are heard.
- To recruit and engage children, young people, and adults, to enable them to feel comfortable to join our Participation service.
- To support the Head of Voice, Participation & Engagement to develop opportunities for children, young people, and adults to be actively involved throughout the organisation.
- Lead and facilitate small scale participation projects.
- To maintain records of all interactions with stakeholders, using Salesforce.
- To be able to work flexibly, including regular evening and occasional weekend work in response to participants availability.
- Support the Head of Voice, Participation & Engagement in planning and facilitating forums.
- Work with people with lived experience of bereavement to create meaningful content and service recommendations.
- Work across the organisation sharing, promoting and training in best practice in participation.
- To assist in planning, organising and delivering participation events (virtually and in-person).
- Ensure that a range of voices are heard, with particular focus on EDI.
- Ensure the safety and wellbeing of members of the participation service through adherence to the organisation’s safeguarding policy and practice.
- Maintain accurate records throughout all services, complying with the organisation’s recording and reporting requirements.
Communication and Relationships
- Develop and maintain trusted relationships with children, young people, families, adults, and stakeholders to create safe and inclusive spaces for participation.
- Facilitate group and one-to-one engagement sessions using creative and accessible methods to ensure diverse voices are heard and valued.
- Collaborate with internal teams, including service delivery, communication, marketing and fundraising to embed participation principles across all areas of work.
- Represent the organsiation externally at meetings, events and networks, sharing insight from lived experience to inform sector-wide learning.
- Translate feedback and participation outputs into clear reports, presentations or creative formats that inform decision-making.
- Demonstrate empathy, confidentiality and active listening when engaging with individuals or groups who may have experience loss and trauma.
- Establish excellent internal working relationships with peers and colleagues.
- Model the values and culture of the organisation in interactions and relationships at work.
- Adapt communication style and approach to suit the needs, preferences, and emotional states of children, young people and adults, including those with neurodiverse profiles or communication difficulties.
- Provide clear, compassionate explanations of support options, safeguarding procedures, and next steps to children, young people, adults and families.
- Maintain professional boundaries while fostering a safe and supportive environment for children, young people and adults.
- Respond to challenging or emotionally charged situations with sensitivity, professionalism, and a focus on empathy and support.
- Ensure accurate and timely documentation of communications and decisions in line with organisational policies and data protection regulations.
Knowledge, training and experience
- Proven experience in youth participation, community engagement, co-production, or related areas, ideally within charity, education or health and social care sector.
- Understanding of participation frameworks, rights-based approached and trauma-informed practice.
- Demonstrate a good understanding of grief, loss, trauma, child development, and the psychological and social impact of bereavement on children, young people, families and adults.
- Experience in facilitating groups, workshops, and creative engagement activities both in-person and online.
- Ability to translate engagement insight into practical feedback and recommendations
- Adhere to legislation and statutory guidance related to Safeguarding Children and Young People, Safeguarding Adults, and the Mental Capacity Act.
- Participate actively in clinical supervision and reflective practice to ensure safe, ethical, and effective service delivery.
- Contribute to the development and sharing of knowledge within the team by supporting training, mentoring, and peer learning opportunities.
Analytical and judgment skills
- Ability to gather qualitative and quantitative feedback and identify key themes, trends, and areas for improvement.
- Exercise sound judgement in managing sensitive information, ethical boundaries and participant confidentiality.
- Assess engagement risks and implement appropriate boundaries and referrals in line with safeguarding policies.
- Critically evaluate participation initiatives and contribute to evidence-based practice through reflection, evaluation tools and reporting.
- Balance organisation priorities with participant needs, ensuring representation remains authentic rather than tokenistic.
- Ensure accurate, timely, and meaningful data recording and reporting to inform practice, service evaluation, and organisational performance monitoring.
Planning and organisational skills
- Plan, coordinate and deliver participation activities, forums and events with clear objectives, timelines and outcomes.
- Support the development of annual participation calendars or frameworks as needed.
- Manage competing priorities across multiple projects, ensuring timely communication with internal teams and external partners.
- Maintain accurate records, consent forms and participation data using appropriate digital systems.
- Support logistical arrangements including venue booking, accessibility adjustments, transport and safeguarding measures.
- Contribute to strategic planning by identifying emerging themes, opportunities for partnerships and areas for innovation.
- Provide cover and support for participation and engagement team members during periods of absence or high demand.
- Demonstrate self-awareness and reflective capacity, using supervision and peer support to sustain personal wellbeing and professional effectiveness.
- Contribute to the development of efficient, evidence-based practices by supporting team planning, service evaluation, and continuous improvement initiatives.
Person Specification
Essential
- Minimum 3 years’ experience of working with children and young people or adults in health, social care, youth, community or education setting
- Experience of advocating for the interests of children, young people or vulnerable adults or individuals from ethnically diverse communities
- Strong written and oral communication skills, with experience of tailoring these to a wide range of audience
- Excellent communication and interpersonal skills, with the ability to engage sensitively with children, families, and professionals while maintaining professional boundaries at all times
- Experience of facilitating participation groups both in person and online
- Knowledge of different facilitation approaches and methods
- Demonstratable experience of safeguarding children, young people and vulnerable adults and an ability to practice in a way that promotes this
- Experience of building trusting relationships with children, young people, and adults creating safe space
- Passion for the power of Voice and Lived Experience
- Understanding of the challenges that participation work can present, and experience of how to overcome this
- Ability to work collaboratively within a team and with external organisations
- Emotional maturity, stability and resilience with a strong commitment to self-care and the ability to seek support and guidance when difficulties arise in the course of work
- Strong IT skills, including confidence in using multiple IT systems
Desirable
- Experience of working in bereavement sector
Benefits
- 25 days’ holiday plus bank holidays (pro rata if applicable) with increase for long service.
- TOIL for our hours work.
- Contributory pension scheme.
- Company sick pay.
- Employee Assistance Programme.
- Life assurance.
- Training loans.
- Enhanced family friendly policies.
Recruitment Timetable
Application deadline: 16th June 2026 at midnight
Winston’s Wish reserves the right to close the vacancy early if we receive a high number of applications for the role before the closing date.
Please refer to our recruitment pack for further details on the interview process.
The client requests no contact from agencies or media sales.
