Impact Evaluation Jobs
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Job description
Do you have skills in community engagement, providing advice, support and training? Could you motivate and support local communities to engage with their local railways and sustainable travel?
We’re looking for a new Community Rail Support Officer based in southern England and the Midlands, to support our network of community rail partnerships (CRPs) and station adoption groups.
About us
Community Rail Network is a not-for-profit organisation, working across Britain, supporting a growing ‘community rail’ movement, which helps communities get the most from their railways, promotes sustainable and inclusive travel, coordinates volunteering and place-making, and brings people together.
Community rail is made up of 75 community-based partnership organisations, and around 1,200 station friends volunteer groups and other community-led initiatives around Britain. Their activities range from creative projects for young people, to advising train operators on service improvements, to building travel confidence with families and disabled people, to biodiversity projects at stations, to promoting greener travel and tourism by rail.
Our enthusiastic team of 22 works mainly from home in different locations, but we come together regularly in person and online. We work collaboratively to advise our members, provide training, events and resources, run campaigns, and champion community rail and its insights via decision-makers and the media. We believe in developing our team and supporting everyone to reach their potential while having a good work-life balance.
About this role
The purpose of this role is to provide support and advice to community rail partnerships and groups in the South of England and Midlands, on working effectively and delivering maximum benefit to their communities and railways.
You’ll be comfortable engaging and advising local groups and communities to extend existing and set up new initiatives, and to reach wider audiences with an evidence-led, place-based approach. As well as supporting local groups, you’ll work closely with the rail industry, and wider third and public sector partners to ensure collaboration and shared success.
Main responsibilities
- Provide direct support and advice to CRPs and their officers, and other community rail groups in the region. This includes responding to queries and requests, passing on specialist queries to other members of the team, and providing proactive support through our accreditation review process and as set out in our plans;
- Support the development of skills, confidence and effectiveness across the network of CRPs and station groups, helping them to increase their positive social, environmental and economic impact, including through referral to our training, events and resources;
- Support the development of emerging community rail partnerships, station friend groups and community-led stations and railway-related projects in the region;
- Helping our members to work effectively with rail, transport, local government and community partners, supporting effective relationship building and showing positive leadership and insights on community rail within the region;
- Work with the Support Manager on delivery and monitoring of our grant schemes, and support CRPs and groups in the region to apply, deliver successfully and report back on funded work;
- Gather and share examples, feedback and insights from our members across the region, to facilitate best practice sharing and confidence across community rail and to feed into our communications, resources, events and public affairs work;
- As a member of the Community Rail Network team, participate and contribute to our wider work as relevant, such as Community Rail Week, our annual conference and Awards.
Skills, competencies and experience
- Skills in in supporting community engagement projects; an understanding of and confidence in using community engagement, local communications, project planning and evaluation techniques
- Interpersonal skills and the ability to work confidently with stakeholders at all levels and facilitate positive discussion; articulate and assertive
- Excellent writing and presentational skills
- Awareness of sustainable transport and social inclusion, and an appreciation of the importance of rail, sustainable travel and mobility to communities
- A demonstrable ability to manage time effectively and juggle a range of activities in an organised and professional manner;
- Proactive, positive and self-motivated, able to work on own initiative and inspire and enthuse others, and overcome hurdles to achieve results;
- IT literate with a good working knowledge of Microsoft Office, the internet and social media
Other information
- This post is home-based, but with regular travel (including overnight stays) within the south of England and Midlands, and nationally for team meetings
- The Community Rail Support Officer reports to the Support Manager within the Support and Development team
- Hours are 37 hours per week. A degree of flexibility and out-of-hours working (evenings and weekends) will be required, together with some travel and overnight absences
- This is a permanent position and includes a probationary period of three months from the date of appointment
Application Instructions
Please upload your CV and answer the two questions on the form, by 9am on Tuesday 16th April, summarising, with evidence, how you match the role specification and why you are interested in this position. Please include a daytime phone number and an email address. Due to limited resources, we cannot provide feedback to candidates not invited to interview. Interviews are likely to be held on Friday 26th April.
Championing the community rail movement | Connecting people and their railways | Creating inclusive, empowered, sustainable and healthy communities
The client requests no contact from agencies or media sales.
The Individual Giving Officer will work closely with the Director of Fundraising & Engagement and the Head of Fundraising to deliver significant elements of the charity’s fundraising strategy, in particular our Individual Giving income. The post holder will be responsible for growing our cash and regular donor income through both acquisition and retention activities, including through our flagship Dry January® campaign.
Reports to: Head of Fundraising
Direct reports: none
Location: 27 Swinton St, King’s Cross, London, WC1X 9NW
Status, hours: Permanent, full-time
Salary: Grade D: salary in the range of £31,437-£34,659 (depending on skills, knowledge, and experience), plus benefits.
Key Tasks and Responsibilities
Campaign project management:
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Plan, manage and deliver innovative and impactful supporter campaigns across a range of channels.
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Operate within set budgets and achieve income targets outlined in annual plans.
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Produce clear and succinct briefs to agencies, suppliers and internal stakeholders.
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Use marketing judgement to proof, edit and develop compelling creative, and make sound decisions on proposals and testing plans.
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Work closely with the Director of Fundraising and Engagement, Fundraising and Engagement Manager, Community and Challenge Events Officer and Communications team to successfully deliver campaigns and evaluations.
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Support the development of an effective welcome and supporter journey, to help increase the average lifetime value of donors.
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Continually test and learn across campaigns to improve performance.
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Deliver campaigns in a compliant way, adhering to GDPR and fundraising regulation and Code of Conduct.
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Lead on the research, design and implementation of key products including Mid-Level Giving and a new legacy proposition.
Supporter Care:
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Work with the Fundraising & Engagement Assistant to ensure excellent levels of supporter care is provided to all our individual giving donors. Including the reviewing and refining of existing processes.
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Oversee the maintenance of our individual supporter data within our CRM
Reporting and analysis:
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Closely monitor campaign results and provide updates on performance.
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Produce post-campaign analysis reports.
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Work with the Director of Fundraising & Engagement to develop and update existing reporting mechanisms.
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Make recommendations to improve the performance of future campaigns based on evidence and data.
Competitor analysis and industry perspective:
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Use existing research and insight, and where appropriate, undertake and commission new projects to derive new / further insight and analysis.
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Identify, research and develop new products, creative ideas and fundraising initiatives.
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Keep up to date with industry developments and act upon direct and digital marketing trends and statistics.
Administration:
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Manage the administrative tasks for the Individual Giving team, such as processing invoices, ordering stock and updating key documents and materials both online and offline.
Other Duties
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Work closely with colleagues across the charity to support their work and to act as ‘one team’.
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Work particularly closely with colleagues in the Communications team, optimising opportunities for joint working, especially to champion the individual giving strategy to maximise its potential.
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Contribute actively and positively to charity-wide strategies.
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Continually develop your knowledge of alcohol harm and solutions to it.
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Act as a positive ambassador for Alcohol Change UK at all times.
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Know, embrace and actively uphold the values of Alcohol Change UK at all times.
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Work flexible hours as necessary to meet the needs of the charity, time off in lieu (TOIL) will be earnt for any work required outside of normal working hours.
The client requests no contact from agencies or media sales.
Join us at Joe's Buddy Line as we pave the way towards a society where mental and physical health stand hand in hand, where every young person embodies confidence, resilience, and the courage to seek help when needed.
Our vision is clear: we are committed to providing accessible and empowering mental health and wellness support to young individuals and their communities. Through education, resources, and advocacy, we aim to foster environments where conversations about mental health are open, accepting, and free from stigma.
Each year, we collaborate with educational institutions and local community hubs, offering training, resources, and partnership connections to shift the dialogue surrounding mental health. We recognize the importance of trust, compassion, and empowerment in building emotionally intelligent foundations within communities encouraging the development of resilience and autonomy.
Are you ready to be a catalyst for change? Do you possess the passion and drive to make a difference? Join our dedicated team at Joe's Buddy Line. As the Programmes Coordinator, you will serve as the crucial link between educational/community settings and our third-party practitioners. Your role is pivotal in ensuring that our programs are established, supported, and executed to the highest standards, equipping young people with the essential skills to navigate their mental health journey with confidence and strength. Together, let's build a brighter, stigma-free future for all.
Position: Programmes Coordinator
Responsible to:Chief Officer
Locations: Primarily home based with travel throughout London and the South-East.
Hours: 22.5hrs per week. (flexible working arrangements can be discussed)
Salary: £26,250 - 29,000 pro rata per annum (based on 37.5hrs per week)
Annual Leave: 28 days annual leave inc. BH
Benefits: Pension
Other: An enhanced DBS check is required for this role.
Closing Date: 9am Monday 15th April 2024
JOB PURPOSE:
- Working to assess, plan and implement our programmes with chosen education partners within the community.
- Develop excellent relationships with our third party practitioners, staff, volunteers and work closely with our trustees. You will also develop excellent relationships with relevant external agencies and partners and communicate with them when appropriate.
- To collaborate and administratively support the relationship between partner settings and Joe’s Buddy Line practitioners for smooth execution of service.
- To assess the success of support programmes through evaluation, monitoring and reporting and advise key changes to approaches to suit end user needs.
- To support the charity’s aims, vision and mission; contribute specialist mental health knowledge and have a working understanding and knowledge of safeguarding policies and procedures.
- In collaboration with the Leadership Team, the post holder will contribute to the development of policy and protocols in light of national / local guidance. This process will encompass audit and service evaluation.
DUTIES AND RESPONSIBILITIES:
- To contribute to establishing support programmes within education settings and the community; focussing on the prevention of the development of mental illness and promoting good emotional wellbeing across the population.
- To support the delivery of mental health and wellbeing related programmes.
- To develop and promote collaborative multi-agency working practices by providing information and expertise to partners in professional third-sector, social care and medical services.
- In collaboration with a member(s) of the leadership/trustee team, the post holder will contribute to the development, evaluation and monitoring of the mental health and well-being programme service.
- To maintain, deliver and audit all Joe’s Buddy Line programme products and equipment.
- To have responsibility for promoting and safeguarding the welfare of children and young people you come into contact with as laid out in the charity’s safeguarding policy.
- To ensure all tasks are carried out with due regard to Health and Safety, in particular to complete all relevant risk assessments and accident reports as laid out in the charity’s policy documents as necessary.
- To maintain accurate and up to date records and activities of partners, settings, suppliers and agencies.
- Attend and promote positive mental health and wellbeing displays or events with stakeholders.
- To contribute to the identification of training needs of staff / workers within the programmes team.
- To be available to guide the administration of mental health & suicide first aid in accordance with Charity Policy.
- To undertake appropriate professional development.
- To adhere to the vision and mission of the charity and to set an example of personal integrity and professionalism.
- To attend appropriate staff and multidisciplinary meetings.
- Any other duties as directed by the Chief Officer which are commensurate with the title of post.
Person Specification
ESSENTIAL
- Proven ability to understand the current, complex educational environment and the needs of staff and young people within these settings.
- Knowledge of mental health issues, whether through a track record of employment or lived experience.
- Proven ability to develop, implement and manage complex projects and programmes.
- A clear communicator with a track record of building partnerships and influencing partners / key stakeholders.
- Sound financial literacy to understand and implement programme budgets.
- Experience in impact measurement and reporting.
- Competent in using Microsoft 365 or similar to manage documents and shared resources.
- An undergraduate degree or qualification in a relevant field or equivalent work experience in a management capacity for a small charity or similar organisation (e.g. private or public sector).
- Ability to manage the health and safety and safeguarding aspects of programme delivery.
- Proven ability to present to and communicate with a wide and diverse range of people, including representatives from the educational sector, local authorities, voluntary sector and other professionals.
- Ability and willingness to travel throughout the UK as may be required.
- Commitment to increasing diversity and representation.
DESIRABLE
- Experience of working in the voluntary sector and an understanding of the issues and challenges it faces.
- Experience of working in partnership with statutory services, educational organisations and third-sector organisations.
- Understanding of marketing including use of social media platforms.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Purpose and Scope of the Role:
The Refugee & Migrant Centre (RMC) are renowned for our work in assisting refugees and migrants through crisis and disadvantage; we remove barriers to integration and help our clients to become equal citizens. This great opportunity offers an experienced and innovative candidate the chance to join us, as our HR lead.
This is an exciting time to be joining the team, as we continue to grow to meet our aspirations. RMC are seeking a forward-thinking candidate who will be responsible for ensuring an excellent human resources service to the organisation including advice on complex employment matters, effective employee relations, recruitment, policies and procedures and ensuring that fair and consistent practices are followed in relation to all employment matters. This role is vital to our infrastructure following a period of rapid growth in staff numbers at the charity, as well as in our external activities and impact.
Location: RMC has four branches in Birmingham, Wolverhampton, Walsall and Dudley. The successful candidate will be based on site in Birmingham and/or Wolverhampton with regular travel required to all branches when necessary.
Salary and benefits: £43 - £46k depending on experience and qualifications. Company pension, Employee Assistance Programme, health and wellness support. Training and opportunities for advancement
Hours: Full Time (5 days/35 hours per week)
Contract: Permanent
Main Tasks and Responsibilities
The key features of the role cover:
Strategy
· Support the Senior Leadership Team (SLT) in ensuring strategic workforce planning and change management in alignment with RMC’s overall strategy.
· The post holder must have a proven track record in managing complex HR issues such as grievance, disciplinary, sickness absence and other HR matters and be able to support managers in building effective working relationships.
Service Management
· Leading the provision of a comprehensive human resources service to ensure that we are recruiting the best employees and volunteers and supporting them to deliver outstanding services and other positive change for refugees and migrants.
· Managing RMC’s Human Resources in line with relevant service standards, key performance indicators and the human resources budget, ensuring robust plans are in place but also flexibility to cope with new needs, as they arise.
· Advising the SLT (CEO, Deputy CEO and Head of Services) and other senior managers on human resources matters and ensure all people managers in the organisation have the necessary skills and support to address complex employment issues e.g. in relation to sickness, performance and disciplinary and grievance processes.
· Leading on ensuring that all human resources policies and processes are adequate and reviewed regularly.
· Overseeing RMC’s performance management framework and advise senior managers on any remedial actions required.
· Ensuring timely and accurate workforce information is available as required for trustees, senior managers and the Finance team (e.g. for payroll purposes).
· Actively contribute to RMC’s evaluation process and participating in salary appeal panels and salary benchmarking exercises, and providing advice to senior managers on any salary-related matters.
Learning and Development
· Ensuring the People and Human Resources team provides the best possible learning and development opportunities for RMC employees and monitoring compliance with mandatory training (including data protection, health & safety, and safeguarding).
· Coordinate existing and potential learning and development opportunities.
Culture and Staff-Wellbeing
· Overseeing initiatives to promote the wellbeing of staff, including volunteers, being mindful of the impacts on them of working with marginalised members of society, and monitoring and supporting the wellbeing of staff.
· Managing staff satisfaction surveys, including analysis of results and working with SMT to develop action plans in response to the results.
· Monitoring the diversity of staff and volunteers. Helping to ensure the existing broad diversity at the RMC is maintained and enriched further.
Compliance
· Ensuring compliance by RMC with employment law and safeguarding obligations in relation to staff, including safe recruitment.
· Ensuring any personal data of staff, including volunteers, is kept in line with data protection regulations.
Other Responsibilities
· Recognising the importance of taking care of own wellbeing and taking advantage of wellbeing initiatives offered by the organisation to our staff.
· Ensuring compliance with organisational policies and practices, and attendance at mandatory training.
· Any other duties as required by the organisation.
There will be a two-stage interview process with the 1st stage consisting of presentation and interview and the 2nd of informal meetings with groups of key managers.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!
We are looking for a Domestic Abuse Caseworker
Salary: £26,000 - £28,000
Location: Hammersmith & Westminster
Hours: 35 Hours per week (some working from home/ and shift work)
Contract: Fixed Term until September 2024
This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.
Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting.
About us
Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.
We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.
Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.
About the role:
You will work within the team to make proactive contact and provide high quality advocacy and support based upon a client led needs and risk assessment to women from aged 16. You will primarily work with low-medium risk clients. Holding a caseload of survivors, you will also be required to work as part of Advance’s duty system on a rota basis which will involve completing intake assessments and providing crisis intervention support.
About You:
To be a Domestic Abuse Caseworker you will:
Have a thorough understanding of violence against women and girls with a particular focus on the dynamics of domestic violence and its impact on women, children, families and communities. Experienced of supporting women who have experienced domestic violence, forced marriage or ‘honour’-based violence. Experience of crisis management and successfully managing a busy and complex caseload and experience of risk and needs assessment and safety and support planning, particularly with clients with complex/multiple needs.
How to apply:
Please submit your up-to-date CV with a supporting statement. Please note that only applications made via the job advert on the Advance careers page, and those that include a cover letter will be considered.
· Closing Date for Applications Sunday 28 April 2024 @23:59
· Interviews are taking place on a rolling basis
*Advance reserves the right to close the advert early, or on the appointment of a candidate.
What we can offer you - Employee Benefits:
- A 35-hour working week
- An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)
- Additional days off to celebrate International Women’s Day, and for religious observance and moving home
- Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
- Pension scheme
- Enhanced maternity/adoption provision
- Access to our Employee Assistance Programme
- Employee eye-care scheme
- Clinical supervision for front line staff and first line management roles
- Refer a Friend Scheme - £250 for each referral who passes probation
- Organisation wide away days
- Thorough induction and training
- Career development pathways
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Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team via the Advance website and will aim to make the necessary arrangements to accommodate your needs.
Diversity, Inclusion and Equal Opportunities
We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.
Safeguarding
Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Job Title: Targeted Manager
Company: Blackburn and Darwen Youth Zone
Location: This role will be based across both our Blackburn and Darwen sites
Job Description:
Blackburn and Darwen Youth Zone is seeking a dynamic and experienced individual to join our team as a Targeted Manager. In this role, you will lead a dedicated team to deliver a high-quality programme of positive activities and targeted intervention support for young people in Blackburn and Darwen. You will be responsible for creating impactful programmes and opportunities that promote improved health, wellbeing, education, skills, aspirations, and social cohesion among young people.
Main Responsibilities:
- Manage a dedicated team to lead a high-quality programme of positive activities and targeted intervention support, including group activities, 1-1 sessions, family and professional meetings.
- Create programmes and opportunities that provide tangible outcomes for young people, leading to greater prospects and improved wellbeing.
- Represent the service at relevant meetings within the council and with partner agencies.
- Commit to working evenings and weekends, providing support, coaching, and quality assurance for sessions.
- Manage, supervise, direct, and support a team of full-time employees.
- Ensure accurate and efficient completion of monitoring and recording activities.
- Capture content, data, and impact and write impactful reports concerning the service.
- Lead implementation monitoring and evaluation systems across the provision.
- Manage provision performance, providing monthly analytics and improvement plans where necessary.
- Govern weekly/monthly timesheets and drive the team to use them accurately and effectively.
- Support maintenance of appropriate standards and documentation relating to Health and Safety.
- Engage in effective working relationships with partner agencies.
- Contribute to the promotion and marketing activities of the service.
- Provide 1:1 support to an allocated caseload of young people identified for targeted support.
- Provide 1:1 support to young people in universal sessions.
- Complete regular quality assurance, using findings to influence growth and improve practice.
- Have Designated Safeguarding Lead (DSL) responsibility for promoting and safeguarding the welfare of children and young people.
- Ensure a robust approach to risk management, including person-centred risk assessment and management processes.
Remuneration Package:
- Salary: Band E £33,000 - £37,500 (Dependent on experience).
- Holidays: 33 days inclusive of 8 Bank Holidays (pro-rated).
- Pension: Eligible employees will be auto-enrolled into the workplace pension scheme with Royal London. Employee contributes 5% of gross earnings, while Blackburn & Darwen Youth Zone contributes 3%.
- Other Benefits:
- Health Assured Employee Assistance Programme (24/7 Support and Advice)
- FairQuid (Financial Wellbeing Support)
- Think Therapy (Mental Health Support)
- Enhanced Maternity/Paternity/Adoption Pay
- Birthday Leave
Blackburn and Darwen Youth Zone is committed to safeguarding and promoting the welfare of young people and expects all staff and volunteers to share this commitment. Successful applicants will be required to undergo an enhanced DBS check.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Overall purpose:
Principal Accountabilities:
As Marketing Executive in the Marketing & Communications team, you will support our marketing activity to help grow our brand, our supporter base and increase engagement with individuals and businesses within the automotive industry. You’ll work closely and collaboratively with colleagues to deliver the best possible results for digital communications delivered via content on our website, social channels and email to support the delivery of Ben’s overall Health & Wellbeing content strategy.
- Develop our social media channels to grow audiences and increase engagement with the people we support, and who support Ben
- Produce high-quality content that key audiences will find interesting and useful and meets strategic objectives
- Support to develop a programme of regular content for social channels, email and website and maintaining and updating calendars as appropriate
- Work with the Digital Marketing and Engagement Manager to plan and deliver the Health & Wellbeing calendar of awareness content and engagement
- Plan and deliver all digital communications in line with the overall campaign/content planners and internal processes are managed effectively
- Plan, create and develop content which is tailored to audience personas
- Work with colleagues to develop content that is relevant for our audiences and is channel and brand appropriate
- Manage end to end email process – from creating emails, automations, using correct data & segments to sending & then evaluating campaigns
- Use a test and learn approach in order to learn from user behaviour and to ensure Ben leverages digital communications channels to reach and engage target audiences
- Support online advertising (social, retargeting and PPC)
Experience required:
(E = Essential / D = Desired):
- 2+ years content writing experience
- Writing, creating and producing content in multiple formats for various audiences and touch points
- Managing end to end email production from data management and segmentation to email creation to sending and evaluation
- Creating effective content and supporting others to do this
- Understanding and application of brand guidelines
- Excellent spelling and grammar, with the ability to change the tone of voice dependent on the audience
- Practical content gathering, writing, and editing
- Managing online and social media advertising campaigns
- Understanding and creation of on-page SEO and knowledge of the wider SEM implications
- Use of CMS, web platforms such as Umbraco
- Use of collaborative tools such as Google Drive, Trello, Teams etc
- Social media channels, analytics and scheduling software e.g. Sprout Social
- Using a test and learn approach to increase engagement
- Working in a collaborative and consultative way with in-house teams, taking account of others priorities and helping others to achieve their goals
- Strong organisational & project management skills
- Experience of working for a charity or not-for- profit organisation (D)
Technical Knowledge:
(E = Essential / D = Desired):
- Degree level qualification (D)
- Digital marketing qualification
- High level of computer literacy and the ability to pick up new systems and software quickly
- Knowledge of Adobe Acrobat Creative software (D)
- Knowledge of marketing principles and techniques
- Understanding of how data describes audiences and how this impacts the development and evaluation of content
- Great understanding of user journeys
- Understanding of charity working regulation and standards (D)
- Understanding of the automotive industry of its needs and requirements (D)
The client requests no contact from agencies or media sales.
Are you a Strategic Communications professional with expert understanding of how organisational strategy translates into a whole organisational approach to communications planning? Are you a planner in an agency thinking about working in the charity sector?
We are looking for a Head of Strategic Communications to work with senior leadership to translate organisational strategy and objectives into a clear and consistent narrative, underpinned by a rolling, integrated communications plan, to support the growth of our brand, income and impact, primarily by leveraging our earned and owned channels.
About this role:
As Head of Strategic Communications, you’ll:
- Lead the Communications and Digital Directorates planning processes to ensure the team is telling a coherent story and has the right processes systems and resources in place, to focus our messaging by working collaboratively with the team and directorates stakeholders.
- Launch a framework for a rolling annual communications plan for 2024/2025 that can drive growth in brand, income and impact through collaborative working.
- Produce quarterly, and monthly reports (as appropriate) that bring together multiple metrics to help optimise our communications campaigns, drawn from our project retros.
- Inspire and motivate a high performing team of Strategic Communications Managers (4 direct line reports) to oversee the planning, execution and evaluation of priority communications campaigns to support our portfolio of work.
About you:
To be successful in this role you’ll have experience as a senior leader in a communications role or as a planner in an agency setting. You will have experience of leading a high performing team, and you’ll have expert knowledge of planning, delivering and evaluating complex communications campaigns through collaborative working that brings together owned, and earned channels, working collaboratively within a matrix structure to drive performance. You’ll be a highly experienced project manager with a real understanding of the role of data and audience insight in developing and evaluating communications plans.
About Dogs Trust:
We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.
About the team:
The Strategic Comms team sits within the Comms and Digital directorate, it translates our organisational strategy into a clear, rolling communications plan that can drive growth and oversees the workflow within the directorate.
A dedicated team of Strategic Communications Managers working through a business partnering model develops and coordinates the development, delivery and evaluation of integrated communications plans drawing from expertise across Dogs Trust to support our income generation and impact work.
This is a 1 year fixed term contract position, which offers hybrid working (usually 2 days per week in the London office).
To apply for this position please click the APPLY NOW button. Our application process requires you complete an application form and a covering letter explaining your interest and suitability for the role. Please note that we may close this vacancy early if we receive enough suitable interest, so to avoid disappointment early application is encouraged.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Unique Voice is a nationally accredited social enterprise working frontline in schools and communities across Bristol, South Gloucestershire and the South West. We deliver creative programmes using the Arts as a medium to make a positive and long-lasting social impact.
Our Business Manager, as part of the Seinor Leadership Team, would provide support with day to day financial management, maintain policy and ensure compliance, maintain a safer recruitment process and ensure excellent communication with the core creative and administrative teams.
Unique Voice is looking to recruit an experienced Business Manager with great communication skills and an understanding and passion to oversee the administrative processes and legal responsibilities to support our creative team in delivering high quality programmes and services throughout the year. The successful candidate will be part of the core Senior Leadership Team, reporting to the Company Directors and should demonstrate excellent communication skills and the ability to adapt and implement new processes based on changing company needs and outputs.
Key Responsibilities
- Financial: Monitoring of income and expenditure. Day to day management of financial issues and accounting systems; preparation of management accounts; budget setting and administration for individual projects; assistance with funding applications
- Policy: Review and maintain policy documents to ensure compliance with audit requirements and ensure these are reflected in our working practices and across all site locations. Creation of new policies as required. Take an integral role in preparation for and engagement with external auditors
- HR: Undertake HR processes including setting up and maintaining recruitment files, safer recruitment checks, recruitment advertising/interviews, induction, review/appraisal and development of staff; payroll & staff leave co-ordination
- Maintain routine office & business admin including renewals of insurance and subscriptions; health & safety procedures
- Ensure excellent communication with core creative and administrative teams, directors and freelance staff
- Review and proofread reports, evaluations and service documents
- Prepare and distribute service contracts and ensure agreed terms are disseminated to relevant parties
Qualifications and Experience
Essential:
- Preparation of detailed budgets to improve the cost efficiency of the business
- Managerial experience in a service delivery role and the ability to work with the senior management team to ensure an effective company strategy
- Capability to achieve a recognised management qualification commensurate with NVQ Level 4
- Experience of working with accountancy software packages for day to day use and production of financial reporting
- Knowledge of GDPR, Risk Assessment & H & S requirements
Desirable:
- Preferred experience within an educational setting or an understanding of the legal and moral responsibilities surrounding the provision of services to young people
- Understanding of generating income through funded/grant application process
- Understanding of policy regulation; compliance and quality monitoring processes
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
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Actively Interviewing
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Senior Fundraising Lead (Major Donors and Trusts & Foundations)
About Babbasa
Babbasa is an award-winning, Bristol-based, social enterprise with a vision to create a world where all people are inspired and able to realize their employment and enterprise ambitions, irrespective of where they live, their nationality, ethnicity, gender, race, sexuality or faith. Babbasa realizes its mission through its subsidiary enterprises including Babbasa’s Youth Empowerment Programmes and Recruitment & Inclusion Services (BRIS) and our core values of Imagination, Determination and Kindness.
Babbasa supports low income and ethnic minority young people to prepare for the workplace as well as support employers to recruit diverse talent, develop cultural competencies and create inclusive work environments for all to thrive. The direct support for young people includes soft skills training, mentoring, and information and guidance support. The direct support for employers includes Recruitment, Inclusion Advisory Support, Cultural Competency Training, Research, Inclusion Needs Analysis and Onboarding Support. Over the next decade, Babbasa plans to grow its services to both young people and employers to respond to the pressing imperative to overcome the structural barriers to workforce inclusion and associated social inequalities in Bristol and beyond.
Job Purpose
Reporting to the Head of Impact, Learning & Organizational Development, this role is instrumental in building a solid foundation for the future of Babbasa. You will be responsible for trust and foundation grant applications, bid writing, capital campaigns and evaluation reports. You will also work on building relationships with philanthropists and work with the Communications Lead in developing appropriate fundraising communications. Babbasa also conducts individual giving activity and campaigns, but these currently sit under a different role.
Core Responsibilities
Fundraising development
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Identify and pursue new funding opportunities for our youth empowerment programmes, as well as for research and innovation opportunities to expand our existing offer
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Responsible for trust and foundation grant applications, including bid conceptualisation, proposal writing, fundraising budget creation and application review
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Develop relationships with philanthropists with a view to major gifts and legacy giving
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Support on capital campaigns working closely with stakeholders and staff
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Raise the profile and increase the brand awareness of Babbasa
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Maintain and develop authentic and collaborative relationships with key stakeholders to effectively steward them
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Work with and deputize for the Head of Impact, Learning & Organizational Development to steward funders with the aim of achieving Babbasa’s annual revenue target
Management & Reporting
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Responsible for producing evaluation reports for funders and working with other team members to ensure data is accurate and timely, including ensuring the evaluation metrics are laid out and the reporting schedule planned
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Track, review and report progress against the Business Plan to the Head of Impact, Learning & Organizational Development and the wider team using our Monday CRM system
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Continually review risks, feedback, procedures, strategy and approach to improve profitability
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Liaise with management team to develop plans for organizational growth
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In the future line management responsibility for more junior Fundraising Lead may be added to this role
Person Specification
You are commercially aware – you know how to spot and develop an opportunity and manage the process of engagement. You have knowledge of the fundraising landscape in Bristol and of key funders for youth empowerment, social mobility and poverty reduction.
You have excellent communication skills – You have outstanding writing skills, creativity, and the ability to develop a portfolio to create fundraising materials.. You are a confident connector with the ability to influence decision making, whilst understanding the social value and positive impact of Babbasa.
Stakeholder management / stewardship - You have the ability to develop and maintain relationships and make connections with and between organizations, institutions and individuals.
Working with others - You proactively identify business needs, scope and plan minor and major projects to address them, and successfully drive the project to completion, involving and engaging colleagues appropriately throughout. You develop and maintain excellent working relationships with formal and informal stakeholders at every level – with the young people on our programmes, with staff in each department, with our external consultants, with our Board and with others. You build trust and can stand in the shoes of others.
Organized - You are well-organized and have good attention to detail. By doing so, you manage your own time well and respect the time of others. You juggle multiple deadlines and have a track-record of balancing multiple tasks and responsibilities. You are meticulous and able to prioritize conflicting needs. Effective and efficient – You are constantly reflecting on working practices and improving where necessary. A completer-finisher - you are able to work to deadlines, take initiative and are proactive in your approach to work. You create change that benefits all and is aligned with organizational strategy. Problem solving – You are able to problem solve in a complex and rapidly changing environment. Personal resilience and have the ability to stay focused in a rapidly changing environment.
IT knowledge – You have excellent IT know-how to support strategy, generate and produce presentations and evaluation reports and web and research skills to discover opportunities for fundraising and bids.
You’re aligned with our mission - You have lived experience and/or an understanding of the critical issues surrounding equality, inclusion and diversity, including structural issues around race and class, and how they impact young people with specific reference to their leadership and employability experiences. You believe that, with the right support, everyone has potential to achieve excellence, whatever that means for them.
Incentives
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Work in an inclusive environment and with a friendly team who will support you to be great
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Work for one of the few organizations in the UK honored with Queen’s Award For Enterprise for Promoting Opportunity through Social Mobility.
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Be part of transforming the lives of low-income and ethnic minority young people in Bristol.
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Help Bristol to become an inclusive city by directly working with us to address inequalities.
Benefits
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31 days annual leave (including public holidays).
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3% employer pension contribution.
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Company laptop and mobile phone.
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Access to flexible and hybrid working arrangements.
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Access to Employee Assistance Programme.
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Access to MediCash policy.
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Opportunity to access learning opportunities.
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Opportunities for career development.
Organization: Babbasa
Job Title: Senior Fundraising Lead
Hours: 35 hours a week
Start Date: as soon as possible
Salary: Starting at £33,000
Employment term: Permanent contract
Location: Bristol-based at Babbasa Hub, Backfields House, Upper York Street, St Pauls, Bristol BS2 8QJ with some remote working
The client requests no contact from agencies or media sales.
We have three 12 month, fixed term contract opportunities within our Knowledge and Learning team within the Scotland Directorate.
These are exciting opportunities to join our small team as a Knowledge and Learning Officer, working on a variety of projects to provide informed insight on a range of grant-making themes.
As part of our Knowledge and Learning Team here in Scotland, you will work alongside Funding, and Communication and Engagement teams, as well as Knowledge and Learning colleagues across the UK. The role is flexible and varied, responding to the needs of colleagues and stakeholders to lend research or policy expertise, facilitating engagement events and sharing findings and recommendations.
A key aim of this work is to gather and analyse qualitative and quantitative data from our funding programmes and the policy landscape to shape funding decisions and priorities.
• You will be able to see the ‘bigger picture’ of our grant-making work and apply creative approaches to identify and embed learning across geographic and thematic areas.
• You will have sound critical thinking, thematic analysis and research skills and an ability to convey effective, impactful information for a variety of audiences.
• You will be sensitive to ethics in research design and implementation.
As part of the role you will host and facilitate learning events, both in person and online, and therefore you’ll have sound facilitation and networking skills. Occasionally you will have the opportunity to work with grant-holders, external partners and other funders, requiring excellent communication and relationship-building skills.
• You will be collaborative in nature and enjoy working proactively and in partnership with colleagues across the fund. An open, supportive and flexible team working approach is necessary.
• You will be adept at managing a busy and varied workload.
• You will often be responding to short notice requests for information and guidance, while balancing longer term research/report writing and presentation.
• You will be curious to explore and test new ideas and ways of working, to ensure our funding reaches those at greatest need. As such an awareness of public policy, Equity, Diversity and Inclusion (EDI), and participation methods would be useful.
• Familiarity with digital communication tools would be advantageous.
Interview Date: Week commencing 22nd April in Glasgow
Location: This role is based in our Glasgow office, however we have a flexible, hybrid approach to working. The role will entail occasional travel and potentially overnight stays. Should you have a question on work pattern, please ask.
Essential criteria
• Experience of gathering and sharing evidence to inform learning, including applying qualitative research methods and techniques.
• Strong communication and facilitation skills, with experience of holding discussions that enable a range of people to share and discuss ideas.
• Excellent report writing skills, and an ability to present information in an engaging and creative way.
• A supportive, and responsive, team player with experience of working collaboratively and in partnership to deliver objectives.
Desirable criteria
• An understanding of quantitative research methods, and how they can be used to support qualitative analysis of data.
• Familiarity with digital tools that support and enhance how information is captured and conveyed.
• Relationship management skills and ability to develop a range of stakeholders and networks to widen the reach of your work.
• Knowledge or awareness of the context of the third sector, and key policy and contextual trends which impact communities across Scotland and the UK.
Equity, Diversity and Inclusion
Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.
We also believe our people should represent the communities, organisations and individuals we work with. That’s why the National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages.
As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.)
The client requests no contact from agencies or media sales.
Community Empowerment Manager
Salary: £18,471 - £19,294 pro rata (£30,785 - £32,158 FTE)
Location: Shrewsbury, Shropshire - some flexible working offered
21 hours per week (usually worked over 3 days)
Maternity Cover - 6 Months FTC
Closing Date: 9am on 17th April 2024
1st Interviews: 26th April 2024
Do you have a passion and enthusiasm for work with communities?
Are you experienced in managing staff and volunteers delivering community engagement activities?
Our client are looking for a Community Empowerment Manager to join their team in Shrewsbury. They will manage a small team that brings people together to take action on shared goals. These facilitated and sustainable activities will lead to a ripple effect of people acting for nature and the climate.
You’ll successfully close the Trust’s Nextdoor Nature Project in Telford, providing all required achievement, impact and financial reports as well as fully contributing to national evaluation. Managing staff and volunteers delivering community engagement activities will also be a key part of the role, ensuring they fit with the Trust’s three-year strategic goals (and associated budget) for community development. Another, exciting part of the role will be supporting staff to review and modernise our volunteer management systems and implement changes to the wider organisation.
Further Activities:
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Oversee the dissemination of key learnings and impact stories to trustees, staff and other organisations.
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Manage the community listeners’ network.
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Support monitoring, reporting, evaluation and communications activity.
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Scope, develop and facilitate work within identified communities.
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Support the empowerment of under-represented and disconnected groups within their local communities, working with them to enhance community cohesion and collaborative working.
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Champion the community organising approach, sharing skills, experience, knowledge and learning.
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Promote both local and national campaigns through community networks, liaising with communications contacts to maximise their reach and impact.
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Build positive relationships between the Trust and community-based organisations and Local Authorities to support objectives.
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Support the Nextdoor Nature resource hub by working with your team and relevant partners to collect and collate any successful resources.
What they are looking for:
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Strong people and project management skills.
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Outstanding organisational skills to prioritise and manage a varied workload.
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A passion and enthusiasm for working with communities and an understanding of the principles of community organising.
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A proven track record in developing strong relationships with key individuals/stakeholders from diverse audiences.
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High level of IT competence & excellent knowledge of Microsoft Office applications is essential.
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Excellent written communication skills for producing reports / sharing impact.
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Experience of voluntary sector organisations is desirable
Why work for our client - benefits they offer:
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Flexible working
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Home working
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Salary sacrifice scheme
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Generous pension
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Employee Assistance Programme
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Support with training and development to assist career progression
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Inclusive & supportive work atmosphere
Our client value passion, respect, trust, integrity, strength in diversity, and pragmatic activism. Whilst they are passionate in promoting their aims, they are not judgemental and are inclusive. They want their people to be as diverse as nature, so they particularly encourage applications from people who are underrepresented within their sector, including people from minority backgrounds and people with disabilities. They are committed to creating a movement that recognises and truly values individual differences and identities.
As a Disability Confident employer, we are committed to offering an interview to anyone with a disability that meets all the essential criteria for the post. Please let them know if you require any adjustments to make their recruitment process more accessible.
No enquiries from agencies or for further advertising will be taken.
Who our client are
Our client has a vision of a thriving natural world, where Shropshire's wildlife and natural habitats play a valued role in addressing the climate and ecological emergencies, and people are inspired and empowered to take action for nature. They combine projects across Shropshire (including Telford & Wrekin) with advocacy and campaigning to restore nature and to engage people. They manage over 40 nature reserves and have almost 50 staff, 300 volunteers, and over 9000 members. Our client are an autonomous charity, but they are increasingly working collectively, as part of The Trusts, to ensure that their local actions have a national impact and help to address global issues.
Working in our Care team and within our community centre offers a unique way of working with older people. We provide support through day care for vulnerable older people, respite care and a wide ranging activity programme for older adults across a diverse range of interests and abilities.
You’ll have a chance to create and participate in a project that helps older adults make their lives better, maintain their independence and increase well-being. This is a chance to make a real difference for those older adults and help them build meaningful relationships with others across the community, helping them long term.
To fill this position we are seeking someone who…
● Can engage with older adults in an open, accessible and inclusive way that involves them in plans to meet their needs
● Understands and and can work with referral, assessment and planning processes across health, statutory and voluntary/community sectors
● Has experience involving volunteers in ongoing, active participation in their community
The client requests no contact from agencies or media sales.
About the role
We are looking for an Economist to join the Pro Bono Economics (PBE) team. This is an exciting opportunity for an economist to apply their knowledge and expertise to a range of interesting projects in the UK’s social sector.
Post type: Permanent, full-time. The role will be hybrid with up to three days working from home and at least two days working from PBE’s office in London. Flexible arrangements will be considered, and we welcome people applying on secondment.
Reports to: Senior Economist
Main duties and tasks:
- Scope economic projects with charities to help them measure and understand their impact.
- Deliver insightful economic analysis to support charities and develop PBE’s evidence base about the social sector.
- Provide advice and support to charities to help them gather the right data to support economic evaluation of their impact in the future.
- Provide guidance, review, challenge and quality assurance to other project teams, including those with volunteers.
- Help develop PBE’s methodology for evaluating issues and interventions using economic analysis.
- Use analysis to help shape policy recommendations or evaluate policies that are under consideration in the UK.
- Support our Communications functions to present our analyses in an accessible, impactful way that is suitable for the audience.
- Support funding bid drafting to help shape and fund future economic research projects regarding the social sector.
About us
Pro Bono Economics (PBE) prides itself on its flexible working environment, culture of learning, focus on employee wellbeing and the strength of our employee relationships. PBE offers a strong benefits package, opportunities for development and a team working at the top of their game.
PBE’s mission is to end low personal wellbeing in the UK. We do this by helping charities and social enterprises understand their economic and social impact, so they can improve their overall effectiveness. We enable professional economists from the private and public sectors as well as academia to volunteer their skills to tackle some of the most pressing issues in society. We have worked with over 500 charities since our inception in 2009.
Having successfully delivered a major programme of groundbreaking work on the condition of the charity sector in the form of the Law Family Commission on Civil Society at the start of 2023, PBE is entering a new phase in its development. Building on its growing research and policy expertise and its strong association with the social sector, the organisation is taking a bottom-up and top-down approach to exploring, understanding, and tackling the causes and consequences of low personal wellbeing in the UK that uses the insights and perspectives of charities and community groups as a unique jumping off point. PBE is focused on delivering high quality research that both translates into real policy and practice impacts for people with low wellbeing and supports a more effective social sector to help deliver that change.
About you
We are looking for exceptional candidates with strong experience working as a professional economist or with a PhD in economics. This role would suit a candidate with a passion for using evidence to drive better decisions and how this can contribute to improvements across wider society. You should have practical experience of using economic techniques such as econometrics and Cost Benefit Analysis to analyse real world situations, and of communicating conclusions effectively to a wide range of audiences.
Ideal characteristics include:
- Undergraduate degree with at least 50% economics content, or postgraduate in economics
- Experience of scoping and guiding economic projects, with a strong track record of achievement
- Thorough understanding of the principles and methods of economic appraisal and evaluation, with hands on experience in their practical application
- Excellent communications skills, both verbal and written, with the ability to convey economic analysis effectively to specialist and non-specialist audiences
- Strong stakeholder management skills and problem-solving skills
- An eye for detail and a strong dedication to quality
- Proven ability to work independently and manage priorities, deadlines and projects that may involve multiple contributors
- Ability to work collaboratively in small teams
- A commitment to PBE’s focus on using economics to drive wellbeing improvements in the UK
- Some experience analysing large datasets such as the Labour Force Survey, Wealth and Assets Survey or Understanding Society
PBE is an equal opportunity employer and values diversity. We encourage applications from all parts of the community, and we giva all applicants and employees fair and equal treatment, regardless of age, race, gender, religion, sexual orientation, disability, or nationality. We also guarantee an invitation to interview for all applicants with disabilities who show evidence that they can meet the role's ideal criteria.
For details of our applicants privacy policy, please visit our website.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Purpose of the Job
To strategically lead and manage our existing CYP services that range from being both clinical and non clinical (Mental Health Support Teams in Schools, Circle crisis prevention café for children and young people, Whole School Approach, Be Kind to Your Mind). To develop and grow a portfolio of children and young people’s mental health services.
The role will lead, manage and oversee the Youth Services team and a range of projects that support the mental health and wellbeing of children and young people.
You can download a PDF of the job description for this role at the bottom of the page.
Growth and Development
- To lead, develop and maintain the strategy, business plan and budget for Youth Services.
- To lead on service development through the identification of unmet needs, local priorities and project opportunities and the development of proposals and bids.
- To work closely with the CEO and Head of Business Development on potential new funded projects, writing or inputting into proposal/bids.
- To support the development of outreach and communications materials about services and impact.
Lead on Projects
- To provide overall leadership and oversight for project contracts.
- To oversee the implementation of needs assessments and data analysis to ensure that services are relevant to the needs of stakeholders and meet identified service gaps.
- To ensure that KPIs for all projects are met and have continuous oversight of this and any improvement actions that need to be taken.
- To lead and oversee effective monitoring, evaluation, accountability and learning (MEAL) systems (both qualitative and quantitative) evidence base are in place, monitoring key outcomes of the service and produce quality reports.
- To oversee and ensure evidence of key outcomes are in place and inform improving quality programme delivery and service development.
- To lead and oversee reporting to funders (and other stakeholders where required) in a timely manner.
- Provide guidance and expertise to staff.
- Any other reasonable ad hoc tasks as requested by CEO and in line with the needs of the service.
Partnership Working
- To develop excellent working relationships with commissioners, potential commissioners, partners across North-West London.
- To lead on providing the oversight for partner SLAs and contracts.
- To ensure in contracts where HFEH Mind is the project lead that partners are supported to achieve project deliverables and targets and provide timely M&E to be included in reports to funders.
- To lead on and coordinate ongoing consultation and skills-sharing with partners.
- To work with national Mind and other Local Mind Associations to collaborate and share best practice.
- To identify suitable partners and funders for new projects.
- To develop ongoing stakeholder engagement with existing partners, funders and other stakeholders.
- To ensure that partners adhere to safeguarding, suicide prevention and GDPR principles and best practice.
- To work with community groups to establish a clear vision of the role of Mind locally to support people and communities.
Management
- To be an active, positive, accountable member of the Senior Management Team.
- To embed clear, effective communication so that employees feel engaged with and understand the how they fit in.
- To manage the budget and reporting on Youth Services.
- To work collaboratively and strategically with the senior management team, especially to champion an organisation-wide culture, live our values and facilitate high performance, quality, accountability, learning and forward planning.
- To review and restructure the department to enhance and sustain the growth and development of services. To keep in mind direct line-management is kept to 6 managers.
- To lead your team embedding the values of the organisation, agreeing key performance indicators in line with the strategy and business plan, to ensure high performance and promote staff wellbeing.
- To ensure project targets are being achieved with your project managers, empowering them to effectively coordinate Youth Services frontline workers and partners.
- To build a dynamic and fluid team that has flexibility to deliver different elements of the service as demand dictates and ensure retention and succession planning.
- Providing ongoing feedback and support, as well as monthly supervision to project managers, including safeguarding.
- To work with HR to lead on team recruitment, JD development, team induction and probation, ensure that mandatory training and staff developmental needs of the team are met and directly supporting the capacity development of the team, through ongoing feedback, supervision and facilitating team discussions and workshops.
- To work with project managers to ensure all policies and procedures are being adhered to.
- To lead of Safeguarding for Youth services and being accountable to ensure policies and procedures are being followed.
- To lead and manage risk within your area, e.g. by maintaining, reviewing and reporting the risk register to the CEO.
- To take on projects as and when needed to support or develop the organisation.
- To ensure effective administrative systems are in place to support the smooth running of Youth Services.
Person specification
For full person specification see attached job description below.
- Educated to at least degree level.
- Relevant qualifications to this role.
- Minimum five years’ experience of working with people with children and young people with mental health.
- Highly developed, well-articulated expertise in project management and strategic thinking.
- A track record of delivering accountable services and excellent performance against agreed targets and objectives.
- Experience of income generation, programme expansion and contract management.
- Experience building and maintaining relationships with a range of stakeholders (service users, funders, partners).
- Substantial experience of budget management.
- Substantial experience of collating quality data for the performance of a service and writing reports.
- Working knowledge of children’s and adult’s safeguarding.
- Supervision of safeguarding and supporting staff with complex caseloads.
- Experience of line management, developing staff and retention.
Disclosure and Barring Service Check
HFEH Mind are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with children and vulnerable adults.
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Equal Opportunities
We are an equal opportunities employer; and are proud to employ a workforce that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds.
The client requests no contact from agencies or media sales.