Community works jobs in sutton
ABOUT US
We are National Energy Action (NEA) – and our vision is to end fuel poverty. Our work to improve and promote energy efficiency brings social, environmental, housing and employment benefits. We believe everyone should be able to afford to keep their homes warm and safe. However, low incomes, high energy bills and poor energy efficiency currently deny this to millions of households across the UK. Never has this been more important than today.
Our teams are friendly, knowledgeable and are dedicated to what we do. We are proud of our expertise and proud of the service we deliver to our clients.
We offer colleagues a friendly, rewarding workplace and the chance to build a worthwhile career with a not-for-profit organisation that makes a genuine difference to people’s lives each and every day.
THE ROLE
This role offers a unique and rewarding opportunity to lead National Energy Action’s efforts to improve the lives of those experiencing fuel poverty, with a focus on enhancing building fabric and energy systems. The successful candidate will play a key role in advancing the organisation’s expertise and credibility in this area and will be a passionate advocate for energy efficiency as a vital solution to fuel poverty.
As our new Director of Homes, you will lead our engagement with governments, industry partners, consumer protection bodies, and research organisations to highlight the needs, opportunities, and challenges faced by fuel-poor households.
You will be a member of National Energy Action’s Senior Management Team, helping to shape the strategic direction of the charity. You will lead and support a dedicated team, managing innovative projects designed to deliver meaningful impact.
Reporting directly to the Chief Executive, you will oversee the development and delivery of high-profile demonstration projects and ensure that insights and evidence from this work are widely shared. You will also lead our influencing efforts, working with key stakeholders and policymakers to drive lasting change.
As part of our Senior Leadership Team, you will collaborate closely with colleagues across the organisation to help guide National Energy Action into the future.
WHAT YOU WILL NEED TO SUCCEED
To thrive in this role, you will combine strategic vision with a deep commitment to social justice and environmental sustainability. You’ll understand the urgency of addressing fuel poverty and the critical role that energy efficiency and retrofit measures play in creating warmer, healthier homes.
With a strong grasp of both the policy landscape and technical delivery, you will be confident navigating the complex challenges and opportunities facing the sector.
You will be an effective leader who can bring people together — within and beyond the organisation — to develop and deliver impactful projects. Whether influencing national policy, designing innovative demonstration initiatives, or forging partnerships across industry and government, you will be driven by the desire to make a tangible difference to the lives of those most in need.
You will need to be an excellent communicator, able to represent National Energy Action with credibility and authority in high-level discussions and public forums.
Strategic, collaborative, and highly motivated, you will play a central role in shaping the charity’s future direction and ensuring we remain a trusted voice in the national conversation on energy and fuel poverty.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We're the UK's specialist blood cancer charity and our vision is clear: we’re here to beat blood cancer. We fund world-class research; provide information and support to patients and their loved ones; and raise awareness of blood cancer.
This Service Designer role primary focus will be partnering with the Service Transformation team to redesign and scale key support services – such as clinical trials support, direct referrals, health professional education programmes and outreach to underserved communities.
You’ll apply Service Design tools and methods to live projects, helping teams understand user needs, map journeys, prototype ideas and test improvements in practice. While your day-to-day work will sit within service transformation projects, you’ll also act as a connector to the wider digital team – bringing in the UX Designer, Content Designer and Innovation Lead as needed to ensure the right expertise is embedded at the right stage.
This is an exciting time to join a team committed to inclusive design, real-world impact and practical innovation.
Expected travel to London as required, on average 2-4 times a month but may vary and will sometimes be multiple days consecutively, in sprints.
We are committed to actively promoting equality, diversity, and inclusivity. In line with our strategy, we welcome approaches from individuals from underrepresented groups, including minority communities, and applicants with a disability, to better reflect the community we serve and help broaden our perspectives.
We research, we support, we care. Because it’s time to beat leukaemia, lymphoma, myeloma and all types of blood cancer.




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the role:
At SHP, we believe in the power of human connection to inspire change and shape futures. As a Project Worker at King George’s in Westminster, you’ll join a dedicated and forward-thinking team within our Multiple Disadvantage Services. King George’s is a 68-bed hostel and a key part of Westminster City Council’s Rough Sleepers Pathway, offering support to men with complex needs who have experienced prolonged periods of rough sleeping. Many of the people we support are navigating the impacts of long-term substance use, offending histories, and trauma that often began in childhood and continues to shape their lives.
This is a role where meaningful change happens every day - through conversation, connection and consistent support. You'll be working within a Psychologically Informed Environment (PIE), helping individuals move forward from deeply challenging circumstances towards greater health, independence and purpose. Whether you're building trust, supporting recovery, or guiding someone to find stability in housing and wellbeing, your work will have a direct and lasting impact.
It’s also the kind of role that builds you. At SHP, we invest in your growth just as much as you invest in the people you support. You’ll be part of a team that values creativity, resilience and compassion - where there’s space to develop, to lead and to build a truly rewarding career. If you’re looking to make a difference and grow in the process, this is where it starts.
About you:
- Previous experience of working in the health and social care, supporting vulnerable people, rough sleepers or people with complex mental health, physical health or substance use support needs.
- An understanding of working with people using person-centred approaches.
- The ability to manage a caseload and deliver positive outcomes utilising your knowledge of the health and social care sector.
- A flexible and creative approach to working with a sometimes hard to engage client group.
About us:
Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.
We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 12,000 lives every year across all 32 boroughs.
We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.
Join us in creating a brighter, more hopeful future for individuals in need.
Important info:
PLEASE NOTE: We will invite suitable candidates to interview as applications are received before the stated interview dates above.
This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.
Please note applications are reviewed for AI use in application questions.
Preventing homelessness, transforming lives.




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
As an Employment Advisor, you will sit within the Employment & Careers team, supporting the direct delivery of our employment service by recruiting beneficiaries through outreach and supporting them to secure or progress in employment.
Reporting to Head of Employment & Careers you will be required to manage and support a varied and challenging caseload into employment by providing high quality information and guidance. You will be expected to conduct in depth and comprehensive initial assessments in order to produce SMART and tailored action plans.
Your role will also require meaningful weekly contact with beneficiaries, conducting regular reviews of agreed actions and setting revised actions where applicable. It is imperative that you are able to demonstrate and encourage a positive mind-set among beneficiaries by adopting a strengths based approach to their journey into employment.
As an Employment Advisor, you will be expected to conduct employer engagement activity for the service, as well as support the delivery of job fairs and sector specific workshops. The role will also require you to ensure the service is at capacity levels by establishing and maintaining a network of referral partners and attending outreach events.
You will have at least 1 year of experience working in a similar post supporting disadvantaged groups back to work and/or training and education. You will have experience of working in an evidenced based practice and working to set targets. You will be equipped with influencing and persuasion skills.
You will also be responsible for conducting caseload reviews weekly/monthly and maintaining up to date beneficiary records on our internal systems.
Benefits of working at High Trees
- 35 days annual leave (inclusive of bank holidays and 3 Christmas days) rising by 1 day each year after 2 years’ service (capped at an additional 8 days)
- Enhanced maternity/paternity/adoption leave after 2 years’ service
- Save money off a new bike with the Cycle to Work scheme
- Up to 7% contribution to the staff pension scheme
- 24/7 Employee Support Line
- Clear pay structure with yearly increments (based on performance)
- Annual Staff away day
- Premium eye-care vouchers through Specsavers and season ticket loans
Connecting with people and communities to strengthen skills and build stronger voices.




The client requests no contact from agencies or media sales.
Our Aims
The Urban Partnership Group (UPG) is a community and regeneration organization situated in West London offering a wide range of activities at its bases at the Masbro Centre, Edward Woods Community Centre, Masbro Brook Green, and Flora Gardens Family Centre, projects managed include those for older people, youth, children centre services, volunteering and community champions. Through these projects UPG hopes to enhance the health, wealth and well-being of the centre users and residents.
The Role
The Community Centre Manager will play a key role in the leadership and smooth running of The Edward Woods centre, managing change, growth and performance as agreed with the CEO. Working closely with the UPG Management team, employees, partners, contractors, volunteers and other local organisations, the Manager will work to ensure the
Community Centre is a vibrant, well-managed facility that operates within a sustainable framework for the benefit of residents and organisations. They will also promote the profile, role and impact of the Centre.
Duties and Responsibilities
Management of the Community Centre
• Manage the operations of the Community Centre, its staff and the development and delivery of activities and facilities in line with the business and strategic plan.
• Ensure compliance with employment law and that we follow good practice regarding HR.
• Contribute to the planning, development, implementation and delivery of the business and strategic plan and present regular progress updates to the UPG Management team.
• Oversee the maintenance of the building - including building maintenance and improvement
programmes.
• Manage and monitor all aspects of risk assessments, health and safety and security as required by regulation or good practice including, in conjunction, the review and updating of
policies and procedures.
Management of staff and Volunteers
• Create a positive working environment in which equality and diversity are well managed, dignity at work is upheld and staff and volunteers can achieve their best.
• Ensure effective management of HR including recruitment, supervision and development of
employees, contractors, and volunteers, including carrying out DBS checks as
necessary.
• Oversee the Community Centre’s complaints procedure, and the proper handling, investigation and resolution of any complaints against the Centre, its staff and volunteers.
Working with Others
• Continue developing and maintaining relationships with various local partners to ensure activities at the Community Centre fit with others provided in the area.
• Positively represent the Centre and the community at partner and other meetings/events to raise the profile of the Community Centre and to ensure the views and needs of the community are prioritised and included.
• Prepare reports for funders, PRM and annual general meetings.
PR/Marketing and Fundraising
• Oversee the development and implementation of an income generation & marketing strategy.
• Develop strategies to promote the use and profile of the Community Centre, maximising use of social media, publicity opportunities and liaison with the local media.
Financial management
• Liaise with the CEO and Finance officer in setting and managing budgets and maintain an overview of the financial position of the Community Centre.
• Code invoices to ensure that income and expenditure is allocated to correct projects.
• Ensure best practice in all financial matters.
Project Management
• Support and oversee the continued delivery of high-quality services and activities.
• Devise and implement robust impact monitoring and evaluation strategies for all projects.
• Ensure all projects are correctly risk assessed and supported.
Edward Woods Community Centre has a small team of employees, tenants, volunteers and a
wide range of activities. it is expected that the post holder will be flexible in assisting in areas of work which go beyond their main duties. In particular, the holder of this post will be expected to assist with covering frontline reception and administrative duties and attendance at and/or supervision of events outside of normal working hours.
Closing date: 29th June, with interviews taking place from the week commencing 7th July.
To apply, please submit a CV and a cover letter detailing how you meet the criteria outlined in the person specification.
Advocacy Project Manager
Join Mind in Tower Hamlets, Newham, and Redbridge as our Advocacy Project Manager to lead our Tower Hamlets Advocacy Service. You’ll oversee a skilled team, build strong partnerships, ensure contract targets are met, and embed co-production and inclusivity in everything you do.
Location: Tower Hamlets
Salary: £35,000 – £40,000
Hours: Full-time, 37.5 hours per week
Contract: Interim for six months ( may become permanent)
Key Responsibilities:
• Manage day-to-day operations and performance of our Tower Hamlets advocacy service.
• Ensure contract targets and KPIs are met, including monitoring and reporting.
• Supervise, support and develop advocacy staff and volunteers.
• Champion co-production and culturally sensitive service design.
• Build strong partnerships with commissioners, health, and community organisations.
• Contribute to service development and funding opportunities.
About You:
• Qualified advocate (National Advocacy Qualification).
• Experience managing advocacy or support services, preferably in mental health.
• Skilled in staff supervision, service performance, and stakeholder engagement.
• Committed to anti-racist and inclusive practices.
• Excellent communication and organisational skills.
Why join us?
We are a dynamic, inclusive charity affiliated with national Mind, committed to empowering diverse communities and transforming mental health support.
Apply now to lead with purpose and make lasting impact.
Closing date: Monday 30th June at 9am
Interview date: Wednesday 2 July
We welcome applicants from all backgrounds, especially those with lived experience.
The client requests no contact from agencies or media sales.
We are working with a groundbreaking health charity to find their new Events and Community Fundraising Manager to deliver a portfolio of growing events.
This is a hybrid role with a minimum of two days in the London office, they are open to 4 days a week and flexi hours depending on need.
The Charity
This is an opportunity to join an incredible health charity leading the way in pioneering research. You would be joining a small, ambitious team with a supportive culture and a relaxed environment offering fantastic benefits that include:
-Employer pension contributions matching up to 10%
-Generous parental leave
-Flexible/hybrid working options
-Apprenticeships scheme, study leave and financial support for training & development
-Cycle to work scheme, eye test vouchers, and a staff loan scheme, access to an Employee Assistance Program
-An active social committee and staff events
The Role
You will be joining a warm and collorative team of three, reporting to the Head Of Community and Engagement, and you would manage a remote Events and Community Fundraising Officer with excellent experience to oversee the delivery and expansion of the current portfolio raising c£300k+ a year.
The team are looking for someone creative and innovative as they are keen to identify and develop new opportunities across Community and Events Fundraising.
You would need to have a passion for providing excellent stewardship and want to develop and deliver supporter journeys to maximise participant engagement and fundraising income.
The Candidate
The team are looking for good experience of events (and ideally community) fundraising, in particular with developing overseas or large-scale mass participant events.
Experience with recruiting new volunteers and fundraisers from a range of channels, including digital platforms.
Experience of designing and delivering high impact stewardship programmes and delivering successful and engaging events.
IMPORTANT NOTE
Please note the charity are happy to interview ASAP so do get in touch now to find out more.
Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful, but we positively encourage you to apply for any other positions that you may see in the future.
We apologise that we cannot contact everybody in person but thank you in advance for your interest.
Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.
Homebased within North Wales & the Midlands
Full-time, 35 hours per week (potential job share)
Are you called to Mission?
Do you want to help bring life in all its fullness to people living in poverty across Asia and Africa in the name of Jesus? Do you enjoy building relationships, public speaking, and strategic thinking? Are you able to inspire others to bring lasting change? If so, we would love to hear from you!
You may have thought that leprosy is an ancient Biblical disease, but today someone is diagnosed with leprosy every two minutes. It is a disease of poverty, striking the most vulnerable. Stigma and discrimination mean many people with leprosy hide their symptoms for as long as possible, living in terrible fear of what will happen to them. But without fast treatment, leprosy can cause blindness and disable hands and feet. Rejection, isolation, hopelessness. We believe that this is not how God wants people to live. Will you join us to help end leprosy?
The Leprosy Mission (TLM) is the world’s largest leprosy-focused organisation, a pioneer in our field, with over 150 years’ experience serving people affected by this disease. We are a leading international development charity, working in nine countries across Africa and Asia. We are Christ-centered, following His leading to defeat leprosy and transform lives.
We are looking for an inspirational communicator to be the face of The Leprosy Mission. You’ll be working from home, with extensive travel across your region. As part of a fun and supportive team, you’ll be changing the lives of people who have been rejected by society. We have a culture of growing and learning together, providing extensive training in fundraising and international development. You’ll also have opportunities to visit projects overseas and see our work first hand.
We’re looking for:
- a relational public speaker, experienced in engaging audiences including churches and community groups
- proven success in fundraising or sales
- a confident networker
- experience of managing volunteers
- excellent interpersonal and communication skills
- willingness to work on Sundays and evenings as required, and occasional Saturdays
- the ability to develop and deliver a regional fundraising strategy.
TLM is an explicitly Christian charity, serving those of all faiths and none. There is an occupational requirement for the Community Partnerships Manager to be a committed Christian as you will be preaching and speaking in supporting churches.
A valid UK driving license is an essential requirement for the role. The successful candidate will be required to undertake a work health questionnaire.
TLM has a zero-tolerance policy towards any abuse, neglect and exploitation of all people. Successful candidates are expected to understand, sign and comply with all organisational policies, including the Safeguarding Code of Conduct and the Safeguarding Children & Vulnerable Adults Policy. Recruitment to all roles within TLM includes criminal record checks and the collection of relevant references. A criminal record will not necessarily bar you from joining us as an employee; this will depend on the circumstances of any offences. We are committed to diversity and welcome applications from appropriately qualified people from all sections of the community, who have permission to work in the UK.
To apply and for more information on this role and the work of TLMGB, please visit our website via the apply button.
If you’re interested in a job share, please confirm your availability to work Sundays and two days in the week in your application.
Closing date: 9.00am on Thursday, 19 June 2025.
Preliminary interviews (via Zoom): Date to be agreed.
In-person interviews (Peterborough office): Date to be agreed.
Community Based/Home Working – North East Scotland
Permanent, Full Time
Circa £30,000 plus competitive benefits
Do you want to make a difference?
The RAF Benevolent Fund is the leading welfare charity for the RAF. Every year we make a real difference to over 40,000 people who benefit from our services. Working at the Fund is more than sitting at your desk ad in this role you will have the opportunity to be part of our RAF Family. Alongside helping our beneficiaries, we also get to hang out with Spitfires and Typhoons, take part in a Dambusters bike ride, attend events like Royal Ascot, the Chelsea Flower Show, and the Bomber Command Memorial Service. Every day you will make a difference and play your part in changing the lives of others and helping people in the RAF Family get through the toughest of times.
It doesn’t matter how long someone served or when. If they were part of the RAF, they and their family are part of our RAF Family. We will always be here to support them when they need it most.
Join the RAF Family and play your part in making a difference.
Do you want to play a part in what we do?
People are at the heart of what we do. Together we:
· Help reduce social isolation and loneliness among veterans.
· We support ill or injured men and women to have a safe place to call home, a home that meets their specific needs.
· We fund youth services on stations to provide clubs and activities for the children of serving personnel who move every few years.
· We provide grants to help with the cost of living. But this is just a few of the ways we help.
We are seeking an individual to raise awareness of the Fund’s welfare offer amongst social welfare agencies across the North East of Scotland but also, crucially, to help address the issue of social isolation and feelings of loneliness experienced by some members of the RAF Family.
The post holder will be working with socially isolated individuals to identify meaningfully enriching opportunities to reduce feelings of loneliness, some of whom may have complex and challenging welfare needs, to develop actions plans and coordinate support to overcome any barriers preventing successful connection into these enriching opportunities, assisting them by identifying appropriate support from within the RAF Benevolent Fund and the wider statutory and military charity sector.
The successful candidate will have experience of working in a social welfare role supporting individuals, have strong people and relationship-building skills, as well as empathy with or understanding of the issues affecting the Armed Forces community. Individuals with a social prescribing or working aged veteran support background are encouraged to apply.
This is a community-based position working from home but covering the Inverness, Moray and Aberdeenshire regions primarily, delivering both remote and face to face support. The candidate must have their own vehicle to use to travel around these regions. Occasional travel to Edinburgh and London will be required. The successful candidate for this role will need to be Enhanced DBS checked and prove they have the right to work in the UK.
To apply, please click on this link and send your CV, together with a cover letter detailing why you believe you are suitable for this role, providing examples of how you meet the job profile when you apply through our recruitment portal.
The closing date for applications is Monday 16th June 2025, 5.00pm. Interviews will be held on 24th – 26th June 2025.
A copy of the Fund’s Candidate Privacy Notice can be found on our website. As an equal opportunities employer, the Royal Air Force Benevolent Fund is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. The Fund takes safeguarding seriously, and appropriate background checks will be completed. You can find out more about our commitment to safeguarding on our website. The RAF Benevolent Fund follows Safer Recruitment practices as it strives to ensure that everyone who comes into contact with the Fund will be protected from harm. The successful candidate for this role will need to be Enhanced DBS checked and prove they have the right to work in the UK. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join the Fund.
The Royal Air Force Benevolent Fund is a Registered Charity (No. 1081009).
Our vision is that everyone in our RAF Family – veterans, serving personnel and their families – gets support in their hour of need.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Description
Service Officer
About Us
Spring Community Hub exists to ensure that no one in our Southwark community goes hungry. But we don’t just provide food:
We work alongside people to help them escape poverty, build confidence, and find community.
Our principal activity is the prevention of food poverty and food insecurity by offering culturally appropriate food, fresh fruits, and vegetables as well as dietary and religiously appropriate food which we have continued to run at our five-week sessions to local people for as long as they address the underlying cause.
We also provide a range of wraparound support, including advice services, particularly around employment and immigration through our Back2Work Team, Holiday Clubs for Children, Youth Groups, a Clothing Bank and our Spring Up Women’s group.
Mission
The mission of SCH is that through a 'Community Hub’ and full activity programme, local people in or at risk of crisis will be supported along their journey to move on and achieve full social, economic and emotional independence to live healthy lives in a community which supports each other
Vision
Our vision at Spring Community Hub is to tackle food insecurity and hunger before people find themselves in crisis. We want to see equality in our communities and be a vehicle for positive and lasting change in our clients so that they never need a Food Bank again.
Values
These are our Principles, ideals, and characteristics that define the culture, standards and aspirations of the organisation.
An organisation that is driven by people with integrity and commitment to the cause
We believe in leadership, development, growth, and continual learning
Ensuring fairness, equity and equality
Creating a place of respect, kindness and dignity for all
A healthy environment where people have fun and can be creative
Salary £16,224 per annum
Permanent Contract. ( Subject to further funding )
Part-Time, 20 hours over 5 days
Term Time
Monday, 1 pm - 6 pm
Wednesday 1 pm - 6 pm
Thursdays - 1 pm - 6 pm
Fridays 9 am - 2 pm
Saturdays 9.30 am -2.30 pm
(including 1 hr unpaid lunch)
School Holidays
Monday - 9 am-2 pm
Tuesday - 9 am - 2 pm
Wednesday 9 am - 2 pm
Thursdays 9 am - 2 pm
Saturdays 930 am - 230 pm
(including 1 hr unpaid lunch)
Working - from our Offices and Centres and in the community/outreach locations
The post holder must be flexible to work evenings and weekends to meet client and community needs.
There will be work/training outside of office hours, including evenings and weekends, with appropriate time back in lieu.
Main Purposes of Job and Key Tasks
Do you have an empathic personality and want to work in a challenging but rewarding field? Spring Community Hub has an exciting opportunity to recruit a Service Officer
The Service Officer will play a crucial role in supporting the mission of our charity by providing comprehensive assistance and advocacy services to individuals and families in need. This position will involve engaging with diverse communities and ensuring that all services are delivered with cultural sensitivity.
The Service Officer will work collaboratively with staff and volunteers to deliver Food Bank services, Activity Camps, and Afterschool club, advice and advocacy support, clothing assistance, cooking programs, and Social Supermarket Operations, as well as support initiatives for the elderly, individuals experiencing poverty and isolation, and families with children.
The post holder must be an enthusiastic and motivated person to coordinate and manage our Food Banks, Community Café, and Social Supermarket, including the supervision of its volunteers/staff, as well as planning, organising, and implementing supermarket collection.
The post holder will be required to be flexible to the changing needs of the organisation and as such, undertake tasks and responsibilities not specifically listed here but relevant to the smooth running of SCH, including general office and administrative tasks and aspects of service delivery, as directed by the Leadership Team/ CEO and trustees.
About the Role / Key Responsibilities
Programme Planning, Delivery and Implementation
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To design and deliver the Activity Camps and After School Club Programme calendar, curriculum, and events that are outcomes-focused, educational, and engaging, and enable young people to develop a range of skills appropriate to their needs.
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Working with Children, young people, and their families to build services that meet their needs, wants, and aspirations of the individual.
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Work in Collaboration with the Leadership Team to oversee the work of the Spring Activity Camps Coordinators to design and develop a range of activities, workshops, and programmes to meet the needs of our children, young people, and their families
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Collaborate with other staff members, volunteers, and external partners to deliver engaging, fun, and impactful activities
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Ensure all activities align with the organisation's mission and values and promote personal growth, inclusivity, and well-being.
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Oversee and coordinate the operations of Food Services
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Assist clients in accessing food bank services, ensuring they receive the necessary support with dignity and respect.
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Maintain inventory management for food items and coordinate food drives and partnerships with local suppliers.
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Developing and coordinating effective stock control systems, arranging timely transportation of collections and deliveries, and meeting legislative standards - i.e., Health & Safety/Environmental Health.
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Provide and oversee assessments of guests, customers, and service users on a one-on-one/group basis to ensure they receive adequate advice/signposting and support on benefits, housing, financial support, and other relevant issues impacting clients' well-being. Work in collaboration with the Advice and Advocacy team.
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Advocate on behalf of clients to secure access to necessary resources and services.Stay updated on the relevant policies and available community resources.
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Oversee the operation of the clothing bank, ensuring that items are organised, available, and of good quality for clients..
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Develop and oversee cooking workshops that celebrate cultural diversity and promote healthy eating practices.
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Collaborate with local chefs or volunteers to create a welcoming environment for participants.
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Oversee in the day-to-day operations of the social supermarket, ensuring a welcoming atmosphere for customers.
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Engage with elderly clients and those experiencing isolation to provide companionship, support, and resources related to their specific circumstances.
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Work on outreach programs targeting vulnerable populations to provide suitable assistance.
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Educate the team on nutritional options and food
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Lead or assist in after-school clubs and programs that promote educational engagement, social skills, and personal development for children.
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Support families to identify their needs and connect them with appropriate services and resources.
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Represent Spring Community Hubs Service and project at relevant forums and meetings across the Borough and at a London/National level
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Ensure that all processes and procedures in the SCH manual are being followed
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Ensure that the foodbank meets health and safety/environmental health standards in all its locations
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Bring to the attention of the Service Manager any concerns about the running of the project or its future sustainability
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Oversee the food Services in conjunction with the Service Manager
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Organise and run food collections in conjunction with Hub support
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Liaise with clients and referral agencies and resolve any issues that may arise in conjunction.
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Keeping up to date with legislation and policy related to the Service and making any necessary modifications to accommodate changes.
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Overseeing stock orders and working in collaboration with the Hub support and Finance department.
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Comply with SCH policies and procedures regarding the operation of services and policies
Strategy, Stakeholder Management, Leadership, and Management
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Representing the organisation on a strategic level at external meetings and events with Community partners, Local Authorities, Funders, and other key stakeholders
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Liaise with clients and referral agencies and resolve any issues that may arise in conjunction.
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Foster relationships with local organisations, community leaders, and stakeholders, and participate in community outreach initiatives to raise awareness about available services and encourage community involvement.
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Maintaining relationships with suppliers, community groups, Schools, Libraries, supermarkets, and other stakeholders.
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Supervise the work of the Activity Camp Coordinators, Bank Staff, Volunteers, and Facilitators during Camp and Activity Sessions
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As one of the Deputy Safeguarding Leads, manage any concerns about a child, young person or family's welfare effectively and share concerns with the Leadership Team and other DSLs.
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Actively contribute to and participate in AGMs, Away Days, Team Meetings, Development Sessions, and other Internal Meetings
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Support in the rolling recruitment of Coordinators, Bank Staff, and Volunteers to meet the needs of the service.
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Work with the Leadership Team to ensure up-to-date Employment, Training, and other HR records for all Staff and Volunteers within the Team, and work in collaboration with the Business Support Team
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Work with the Leadership Team to ensure the service and Resources are used effectively within designated budgets, including the reimbursement of expenses.
Camps and Event Management:
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Coordinate and oversee the planning, logistics, and execution of SCH Holiday Camps, Afterschool Camps and Events.
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Ensure adherence to Health and Safety Guidelines, Risk Assessments, and appropriate Safeguarding measures.
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Manage Camp staff, volunteers, and external contractors during activities and events, creating a positive and inclusive atmosphere.
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Liaise with schools, organisations, local authorities, and volunteers to explore ways of sustaining and improving the provision.
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Promote and market the project through outreach to schools and other community groups in Southwark/Havering and surrounding areas, and organise bookings.
Volunteer Management:
-
Work in collaboration with the Leadership Team and Business Support Team to recruit and train Volunteers.
-
Oversee and manage the volunteers in the team who support activities and events, providing necessary guidance and supervision.
-
Work with the Leadership team to foster a positive and inclusive volunteer culture, recognising and appreciating their contributions.
-
Work with the leadership Team to monitor and evaluate volunteer performance and provide constructive feedback, reports, and support as needed.
-
Coordinate and oversee all Food Service / Project volunteers, and oversee the volunteer timetable to ensure the best use of volunteers
-
Coordinate the volunteer team at the warehouse and oversee groups of corporate volunteers, school groups, and other youth groups visiting to help.
-
Ensure that volunteers are trained to undertake responsibilities within the warehouse and to meet the relevant legal requirements. This could include basic food hygiene, first aid, evacuation procedures, manual handling and lifting, health and safety, and fire procedures
Administration and Reporting:
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Maintain accurate records of activities, participant attendance, incidents, Impact Reporting, Monitoring and Evaluations, including referral processes, and ensure the requirements of Data Protection, Quality Assurance, Funding, and Compliance are met.
-
Prepare regular reports for all the Projects highlighting progress, challenges, and recommendations for improvement.
-
Work within agreed budgets for activities, Camps, and Pastoral Care Services, ensuring efficient resource allocation.
-
Ensure that local data is entered into the database
-
Maintain accurate records of client interactions, services provided, and outcomes achieved for reporting and evaluation purposes.
-
Provide regular updates to the Leadership Team on service delivery and community needs.
-
Produce monthly project reports and keep the CRM/ Database updated
Person Specification
-
Experience in working with children and young people, in particular individuals who are experiencing significant Poverty and Inequality and may also have multiple and complex needs.
-
The ability to communicate effectively with a wide variety of people and establish and maintain good working relationships with Partners and external stakeholders
-
Proven Line Management and Supervisory experience
-
Willingness to undertake further training as required by Spring Community Hub
-
Commitment to the concept of continuous improvement of procedures and practices
-
Ability to remain calm in challenging situations and reinforce boundaries
-
Ability to support people in managing difficult feelings, and communicate their needs effectively
-
Knowledge of best practice for lone working, data protection, and safeguarding adults
-
Ability to recognise and work within the boundaries of the role, including confidentiality, and the working protocols between agencies
-
Strong sense of self, and ability to set and maintain boundaries and lead by example
-
Ability to communicate effectively in person on a one-to-one basis and with groups, as well as over the telephone and in writing
-
Excellent listening skills
-
Ability to work collaboratively with colleagues and others.
-
Understanding of the needs of disadvantaged, disaffected, and vulnerable people, and the ability to work with them in a positive way
Qualifications and Skills:
-
Qualifications/Experience in a relevant field (e.g., social work, Counselling, psychology, Information Advice and Guidance, Education, or related disciplines). A master's degree is desirable.
-
Proven experience in Programme Planning and Event Management, preferably within a Charity, Community, Education, or similar setting.
-
Strong organisational, Project Management and Prioritising abilities, with impeccable attention to detail.
-
Excellent communication and interpersonal skills, with the ability to interact effectively with participants, volunteers, and external partners.
-
A compassionate and empathetic approach, with a genuine interest in the well-being of others.
-
Knowledge of safeguarding policies and procedures, including child protection and vulnerable adult support.
-
Proficiency in using relevant software for record-keeping and report generation.
-
Empathy and compassion for individuals facing hardship
-
Strong organisational and problem-solving skills.
-
Proficiency in Google Workspace and databases, and experience with client management and other IT / Project Management systems.
-
Cultural competence and sensitivity to diverse backgrounds and experiences.
- A degree in social work, community development, or a related field is preferred.
- Experience working in a charity or community service environment, particularly with vulnerable populations.
- Strong communication and interpersonal skills, with the ability to build rapport with diverse groups.
- Understanding of issues related to poverty, housing, and social welfare systems.
- Ability to work both independently and as part of a team
Commitment to Equal Opportunities
All Staff, Contractors, Freelancers, and Volunteers have a legal and moral responsibility to ensure that Spring Community Hub is free from discrimination, harassment, and bullying
We are an equal opportunities employer and we welcome applications regardless of sex, gender, and race, age, belief in any religion and none, gender identity, ethnic origin, class, sexuality, nationality, appearance, unrelated criminal activities, disability, responsibility for dependents, part-time or shift workers, being HIV positive or living with AIDS, lived experience of Significant Poverty or Inequality and any other matter which causes a person to be treated with injustice.
We believe diversity is a strength, and we aim to make sure that SCH reflects the communities we serve.
SCH is consciously working towards our organisation being a place where everyone can bring out their skills and talents and make their best contribution to our mission to support our guests along their journey to move on and achieve full social, economic, and emotional independence to live healthy lives in a community that supports each other.
We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of Significant Poverty and Inequality and people from all marginalised groups, communities, and backgrounds.
Responsible for staff/equipment
Spring Activity Camp Coordinators/Bank Staff/Facilitators and Sessional Volunteers/Partnerships/Phone/Laptop
Reporting to…
-
Spring Activity Camp/Pastoral Manager
Why Join us / Benefits
-
A warm, welcoming, and passionate working environment.
-
People-focused with a friendly and supportive workplace culture
-
We are a London Living Wage Employer
-
An active commitment to equality and diversity
-
We offer continuing opportunities for learning, and personal and Professional development together with regular supervision, training, and support for all our staff and Volunteers.
-
Generous annual leave entitlement: 33 days annual leave (including bank holidays)
-
Company pension scheme.
-
Frequent Team Away Days and Celebrations, as part of a friendly and collaborative team
How to Apply
Complete the application form. You will be asked to submit a CV if suitable.
Please also include the names of 2 referees, one of whom should be your current or most recent employer (references will not be taken up until after interview for the successful candidate)
Closing Date: Interviews to be held virtually on a rolling basis
Application process:
-
Complete our Application form
-
Submit your CV with a Supporting Statement.
-
Initial Telephone interview - shortlisted candidates will be invited for a Telephone interview
-
If you are shortlisted from the Telephone Interview, you will be invited to a formal interview which will consist of the following:
-
A Presentation topic will be shared with you in advance
-
60-minute Panel Interview with members of the SLT / Board of Trustees
-
Questions will be shared with you before the interview so that you can prepare.
-
Role-specific Practical Task
Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please contact our Compliance and Development Manager to discuss how we can help.
Spring supports people in crisis to gain independence and live healthy lives in a connected, supportive community through our hub and activities.




The client requests no contact from agencies or media sales.
The Lyric Hammersmith is one of the UK’s leading producing theatres. The Lyric produces world class theatre from the heart of Hammersmith, the theatre’s home for more than a hundred and twenty five years. The theatre has gained a national reputation for its work in forging pathways into the arts for young talent from all backgrounds.
The inclusion producer will lead the Lyric’s commitment to social inclusion, building on our long-term commitment of working with vulnerable young people and those at risk of social exclusion in West London. The role develops this work through the inclusion and relevance of our Main House programme.
They produce our flagship START programme, a six-week theatre programme for NEET young people; REWIND our award-winning theatre intervention programme with alternative provisions and oversee our partnership and programmes with Virtual Schools and Hammersmith and Fulham’s Gangs, violence and exploitation unit.
This role will produce projects from design to delivery; support fundraising; manage and develop strategic relationships with relevant external agencies; manage freelance staff and practitioners, encourage participants to find creative progression routes and establish pathways for participants into Young Lyric programmes
Deadline for applications: 10am, Tuesday 17th June 2025
The Lyric encourages people from any background to apply for this post. We are committed to creating a workforce which is representative of our society, and to bringing together those with a variety of skills and experiences to help shape what we do and how we work. All disabled candidates who demonstrate that they meet the essential criteria will be invited for an interview. The Lyric Hammersmith is proud to be a Disability Confident Committed Employer.
‘‘The Lyric …it’s simply a theatre that thinks for itself.’’ A.A. Milne
Job Title: Health and Safety Manager
Salary: Manager £38,500 to £42,550 at 0.6 of FTE three days a week (Flexible)
Contract length: Fixed term contract 12 months (possibility to extend)
Location: Hybrid working at Bow with a day working at home (Flexible)
Responsible to: Head of HR
About us
Thames21 is a dynamic, rapidly developing and highly successful environmental charity which is committed to transforming the River Thames and its tributaries, working hand in hand with communities. Today, this work has never been more important. The climate emergency will affect all of us and tackling its impact will require much greater focus on our river networks. Thames21 plans to ramp up our work in response.
Thames21 has strong finances, a skilled, motivated and growing staff team and an ambitious new Five-Year Plan to deliver. The charity will deliver increasingly resilient and healthy rivers in landscapes that are closer to their natural state with an abundance of fish and wildlife; empowering and working with people to bring multiple benefits to the natural environment, to individuals and to our communities.
The role
We are looking for an experienced part-time NEBOSH or IOSH qualified Health and Safety Manager, who will lead manage and develop our health and safety requirements and responsibilities around working outside and around water.
We have a health and safety management plan which following on from our Health and Safety audit, has outlined the framework for this role and what is needed to be implemented over the next 12 months.
Main duties and responsibilities
- Work with both Head of HR and Operations Manager on certain aspects of office Health & Safety with as and where necessary
- Project manage and deliver all requirements of the new created H&S Management Plan
- Work with managers on Construction Design Management (CDM) health and safety
- Track and ensure that risk assessments are being completed within teams for events and elsewhere where required in Thames21
- Work with HR and line managers to ensure that Standard Operating Procedures (SOPS) are created, updated and reviewed periodically
- Deliver the H&S induction session with new joiners when and where applicable
- Work with the Operations Manager to ensure vehicle checks are conducted in accordance with the vehicles policy, and that all drivers are trained in the use of the inspection checklists and all aspects of vehicle inspection.
- Compile a quarterly incident report to the Head of HR
- Manage the incident reporting system, escalating serious incidents (including risks) to senior management
- Manage a programme of safety audits to reporting these to the management team
- Manage and run the quarterly H&S group meetings and keep track of progress of actions that have been assigned
- Conduct training sessions on other related health and safety as and when required
- Other duties commensurate with the role
For more details on the role, please see the attached Job description.
The client requests no contact from agencies or media sales.
JOB DETAILS
JOB BAND: C
CONTRACT TYPE: Permanent, Full-time
DEPARTMENT: BBC Children in Need
LOCATION: Salford / London – Hybrid
PROPOSED SALARY RANGE: £33,000 - £37,000 depending on relevant skills, knowledge and experience. The expected salary range for this role reflects internal benchmarking and external market insights.
We're happy to discuss flexible working. If you'd like to, please indicate your preference in the application – though there's no obligation to do so now. Flexible working will be part of the discussion at offer stage.
PURPOSE OF THE ROLE
BBC Children in Need is the BBC’s UK Charity, and exists to make a positive difference to the lives of disadvantaged children and young people across the UK. Our refreshed objectives and activities will ensure the impact we have on children’s lives is front and centre of the work the charity undertakes over and above the projects and services we fund.
Our focus is on finding and funding the inspiring ideas that change children’s lives.
Join BBC Children in Need as a Fundraising Manager and help deliver inspiring campaigns that engage communities across the UK. You’ll play a key role in shaping and executing mass fundraising initiatives that drive income and deepen supporter relationships. This is your opportunity to make a meaningful impact while working with one of the UK’s most trusted and loved charities.
WHY JOIN THE TEAM
Be part of a collaborative, creative, and mission-driven team that’s passionate about making a difference. At BBC Children in Need, you’ll work on high-profile campaigns, build meaningful partnerships, and grow professionally in a supportive environment. With hybrid working and a culture of innovation, you’ll have the space to thrive while helping children across the UK reach their full potential.
YOUR KEY RESPONSIBILITIES AND IMPACT:
- Support the development and delivery of the Mass Fundraising strategy across schools, public, workplaces, and community groups.
- Manage key fundraising and corporate partnerships, identifying new opportunities and nurturing existing relationships.
- Deliver integrated, multi-channel campaigns in collaboration with Marketing, Content, and Insight teams.
- Create and manage supporter journeys to drive acquisition, retention, and long-term engagement.
- Analyse campaign performance, report on KPIs, and apply insights to optimise future activity.
YOUR SKILLS AND EXPERIENCE
ESSENTIAL CRITERIA:
- Proven experience in delivering high-profile fundraising campaigns, with strong analytical skills.
- Track record of managing mutually beneficial partnerships and developing bespoke programme engagement strategies.
- Excellent project management and organisational skills, with the ability to meet and exceed targets.
- Strong understanding of the fundraising landscape and supporter engagement and a passion for the mission and values of BBC Children in Need.
- Collaborative team player with experience working across departments and with external partners.
DESIRED BUT NOT REQUIRED:
- Understanding of the education sector and its fundraising potential.
- Experience using CRM systems to manage supporter data and journeys.
- Familiarity with digital fundraising tools and platforms.
- Knowledge of data-driven campaign development and post-campaign analysis.
If you can bring some of these skills and experience, along with transferable strengths, we’d love to hear from you and encourage you to apply.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Could you become a vital part of our collaborative and innovative team to make a lasting difference to families?
We are looking for a Social Worker or Senior Social Worker to join our London team.
We believe that every child deserves a loving and supportive home and we are committed to providing the highest quality services to help make that a reality, and we are proud of our three successive outstanding ratings with Ofsted.
Position: Social Worker or Senior Social Worker
Location: Based in Vauxhall, London with hybrid working arrangements
Contract: Permanent full time - 37 hours per week
Salary: Starting salary in the range of £34,053 to £41,620 per annum for Social Worker, or £39,292 to £48,022 per annum for Senior Social Worker, depending on skills and experience. Plus £3,299 per annum location allowance
About the role:
The Social Worker or Senior Social Worker’s role is a pivotal one within our Adoption service. Some of your responsibilities will include:
· undertaking ‘home study’ assessments (PARs) and present these to the adoption panel
· support families throughout the matching process and once children are placed, up until the Adoption Order
· taking part in recruitment activities and training for prospective adopters
About you:
As a Social Worker, you’ll bring a minimum of 2 years post qualification experience in childcare social work and an understanding of child development and the impact on behaviour of interrupted development.
As a Senior Social Worker, you’ll bring a minimum of 3 years post qualification experience in childcare social work, and previous experience of completing adoption assessments (or similar), or family finding/supporting children in their adoptive families.
If this sounds like you then please visit our website and apply today to join a dedicated team who are part of something truly meaningful. You will also find contact details for an informal discussion on our website.
Early applications are encouraged as we may review and appoint on an earlier basis if a successful candidate is secured.
Closing date: 9am, Tuesday 24 June 2025
Interview dates: Tuesday 17 June and Wednesday 02 July 2025
Other roles you may have experience of could include: Adoption Social Worker, Adoption Senior Social Worker, Adoption Support Social Worker, Independent Social Worker, Fostering Social Worker, Independent Reviewing Officer, Supervising Social Worker, Children’s Social Worker, Child Protection or Safeguarding Hub Social Worker, Looked After Children’s Social Worker, etc.
Safeguarding is at the heart of everything we do at PACT. We have robust measures and best practices in place to safeguard and protect the welfare of children, young people and vulnerable adults and we take pride in maintaining outstanding safeguarding standards.
Anyone joining our team is subject to PACT’s safer recruitment pre-appointment enquiries, including a Disclosure Barring Service (DBS). The role description provides information on what our safer recruitment enquiries include and the level of DBS required to work in the role.
All opportunities with PACT are based in the UK.
an adoption charity and family support provider helping hundreds of families every year through outstanding adoption and adoption support services


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Description
Role title
Operations Officer
About Us
Spring Community Hub exists to ensure that no one in our Southwark community goes hungry. But we don’t just provide food:
We work alongside people to help them escape poverty, build confidence, and find community.
Our principal activity is the prevention of food poverty and food insecurity by offering culturally appropriate food, fresh fruits, and
vegetables as well as dietary and religiously appropriate food which we have continued to run at our five-week sessions to local people for as long as they address the underlying cause.
We also provide a range of wraparound support, including advice services, particularly around employment and immigration through our Back2Work Team, Holiday Clubs for Children, Youth Groups, a Clothing Bank and our Spring Up Women’s group.
Mission
The mission of SCH is that through a 'Community Hub’ and full activity programme, local people in or at risk of crisis will be supported along their journey to move on and achieve full social, economic and emotional independence to live healthy lives in a community which supports each other.
Vision
Our vision at Spring Community Hub is to tackle food insecurity and hunger before people find themselves in crisis. We want to see equality in our communities and be a vehicle for positive and lasting change in our clients so that they never need a Food Bank again.
Values
These are our Principles, ideals, and characteristics that define the culture, standards and aspirations of the organisation.
An organisation that is driven by people with integrity and commitment to the cause. We believe in leadership, development, growth, and continual learning.Ensuring fairness, equity and equality. Creating a place of respect, kindness and dignity for all. A healthy environment where people have fun and can be creative.
Salary £12, 979.20 per year
Permanent Contract. ( Subject to further funding )
Part-Time, 16 hours over 4 days
Monday, Tuesday, Wednesday, and Friday 9 am - 2 pm ( With 1 hour Unpaid Lunch Break )
5-week Annual Leave plus Bank Holidays.
Working from our offices & Centres across Southwark/ Lewisham and Havering and in the community/outreach locations
Hybrid can be discussed during an interview, and Flexible Hours are Also Available. There will be work/ training outside of office hours, with time off in lieu given
Main Purposes of Job and Key Tasks
We are seeking a highly organised and quick-witted Operations Officer to join our dynamic team at Spring Community Hub. The ideal candidate will have experience in operations or project management and excel at managing multiple priorities simultaneously. This role is crucial in supporting the day-to-day operations of the organisation and ensuring smooth workflows across various departments.
In addition to their primary operations duties, the Operations Officer will also play a key role in recruiting and managing volunteers, organising events, and assisting with fundraising activities. The Operations Officer will support impact, monitoring, and evaluation tasks to help demonstrate the effectiveness of our programs to funders and stakeholders.
This is an exciting opportunity for an experienced candidate, preferably from a project delivery or impact measurement and evaluation background.
Primary duties include:
-
Administrative and Office Support: Provide daily administrative support to the Operations Manager and team, including scheduling meetings, managing calendars, coordinating logistics, handling correspondence, and overseeing general office administration functions such as phones, mail distribution, supply orders, and facilities management.
-
Project Management Support: Assist with project planning and execution, ensuring that timelines and deliverables are met. Help prepare project documentation, track progress, and provide updates to stakeholders. This includes running reports via our CRM system and other tools.
-
Process Improvement: Identify areas for process improvement within the operations team and assist in implementing new procedures to increase efficiency and productivity. Contribute to maintaining a quality assurance schedule and support various business support functions.
-
Communication and Collaboration: Act as a liaison between different departments to facilitate smooth communication and collaboration. Provide timely updates on project status and operational activities, ensuring transparency and alignment across the organisation.
-
Problem Solving: Address operational challenges promptly and effectively, demonstrating quick thinking and resourcefulness to resolve issues as they arise.
-
Inventory and Resource Management: Assist in managing inventory and supplies, ensuring timely procurement and distribution of resources to meet departmental needs.
-
Volunteer Recruitment and Management: Lead the recruitment, onboarding, and management of volunteers, building strong relationships and fostering a positive and inclusive volunteer culture. Recognise and appreciate the contributions of volunteers and provide them with support and training as needed.
-
Event and Fundraising Management: Organise and manage events and fundraising activities, including planning, logistics, coordination, and execution. Work with the team to develop and implement strategies to achieve fundraising goals and ensure successful events that engage the community and stakeholders.
-
Customer and Stakeholder Support: Provide exceptional customer service by responding to inquiries and resolving issues with professionalism and efficiency. Represent the organisation at external meetings and events with community partners, local authorities, funders, and other key stakeholders.
-
General Office Administration: Support the smooth running of the office by handling routine executive support tasks, event planning, and general office administration. Assist with recruitment processes for staff and volunteers, including job postings and duties related to new hires.
-
Compliance and Safety: Ensure adherence to Health and Safety guidelines, risk assessments, and safeguarding measures. Comply with SCH policies and procedures regarding the operation of services and policies.
-
Supporting Impact, Monitoring, and Evaluation: Occasionally assist the impact, monitoring, and evaluation (IM&E) function by supporting data collection and analysis, preparing reports, and contributing to the development of data collection tools. Help with the production of reports for internal and external audiences as needed.
-
There will be some out-of-hours working occasionally for Events / Development/ Training sessions according to the needs of the business - which you will be able to arrange time off in lieu with your Line Manager.
-
The post holder will be required to be flexible to the changing needs of the organisation and as such undertake tasks and responsibilities not specifically listed here but relevant to the smooth running of SCH, including general office and administrative tasks and aspects of service delivery, as directed by the CEO, Senior Leadership Team and Trustees.
Person Specification
-
Organisational Skills: Exceptional organisational skills with the ability to manage multiple tasks and priorities effectively.
-
Communication Skills: Excellent verbal and written communication skills, capable of articulating ideas clearly and concisely.
-
Problem-Solving: Strong problem-solving skills with the ability to think on your feet and adapt to changing circumstances.
-
Attention to Detail: Keen attention to detail and a commitment to accuracy and thoroughness.
-
Technology Proficiency: Proficient in Microsoft/Google Office (Word, Excel, PowerPoint) and experience with project management software (e.g., Zoho, Trello) is a plus.
-
Team Player: Ability to work collaboratively in a team environment while also being capable of working independently and taking initiative. A self-motivated, organised, and methodical approach to work with excellent time management skills.
-
Interpersonal Skills: Excellent interpersonal skills and the ability to engage appropriately with a wide variety of people, including colleagues, volunteers, partners, and stakeholders.
-
Event and Fundraising Skills: Experience in organising events and managing fundraising activities, including planning, logistics, and community engagement.
-
Adaptability: Open to change and continuous improvement, with a proactive approach to learning and training as required by Spring Community Hub.
Additional Requirements:
-
Flexibility: Willingness to occasionally work outside standard hours for events, development sessions, or training, with time off in lieu of arranged with your line manager.
-
Compliance: Understanding of confidentiality, GDPR implications, and the importance of record-keeping and other safe working practices..
-
Personal Attributes: Compassionate and empathetic, with a genuine interest in the well-being of others. Ability to remain calm in challenging situations and reinforce boundaries.
This role is subject to a Disclosure and Barring Service (DBS) check.
Commitment to Equal Opportunities
All Staff, Contractors, Freelancers, and Volunteers have a legal and moral responsibility to ensure that Spring Community Hub is free from discrimination, harassment, and bullying
We are an equal opportunities employer and we welcome applications regardless of sex, gender, and race, age, belief in any religion and none, gender identity, ethnic origin, class, sexuality, nationality, appearance, unrelated criminal activities, disability, responsibility for dependents, part-time or shift workers, being HIV positive or living with AIDS, lived experience of Significant Poverty or Inequality and any other matter which causes a person to be treated with injustice.
We believe diversity is a strength, and our aim is to make sure that SCH reflects the communities we serve.
SCH is consciously working towards our organisation being a place where everyone can bring out their skills and talents and make their best contribution to our mission to support our guests along their journey to move on and achieve full social, economic, and emotional independence to live healthy lives in a community that supports each other.
We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of Significant Poverty and Inequality and people from all marginalised groups, communities, and backgrounds.
Responsible for staff/equipment
Volunteers/Phone/Laptop
Reporting to…
-
Operations Manager
Why Join Us / Benefits
-
A warm, welcoming, and passionate working environment.
-
People-focused with a friendly and supportive workplace culture
-
We are a London Living Wage Employer
-
An active commitment to equality and diversity
-
We offer continuing opportunities for learning, and personal and Professional development together with regular supervision, training, and support for all our staff and Volunteers.
-
Generous annual leave entitlement: 33 days annual leave (including bank holidays)
-
Company pension scheme.
-
Frequent Team Away Days and Celebrations, as part of a friendly and collaborative team
How to Apply
Fill in the application form. You will then be asked to submit your CV.
Please also include the names of 2 referees, one of whom should be your current or most recent employer (references will not be taken up until after the interview for the successful candidate)
Closing Date: Interviews to be held Virtually:
Application process:
-
Complete our Application form
-
Submit your CV with a Supporting Statement.
-
Initial Telephone interview - shortlisted candidates will be invited for a Telephone interview
-
If you are shortlisted from the Telephone Interview, you will be invited to a formal interview, which will consist of the following:
-
A Presentation topic will be shared with you in advance
-
60-minute Panel Interview with members of the SLT / Board of Trustees - Questions will be shared with you before the interview so that you can prepare.
-
Role-specific Practical Task
Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please contact our Head of Compliance and Development to discuss how we can help.
Spring supports people in crisis to gain independence and live healthy lives in a connected, supportive community through our hub and activities.




The client requests no contact from agencies or media sales.