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Woking, Surrey
£73,000 per year
Contract, Full-time
Job description

Lead and develop a team and ensure that supporter interactions are effective, inspiring and engaging.

The Director of Supporter Operations and Data Services is an important and critical function for the income generation directorate, ensuring the strategy of the department supports the long term income growth plans. The charity aims to be best in class with all fundraising activity and this role is integral to that.

Job specification

  • Responsible for the strategic leadership of supporter operations and data services, with two direct reports and a team of 20
  • Work across all income streams to ensure excellent supporter experiences are being delivered
  • Sits on the senior leadership team for the charity as the voice of the supporters
  • Works collaboratively with other directors and supports the Executive Director

Person specification

  • A director-level candidate who is able to provide leadership and strategic support to the Head of Supporter Operations and Head of Data Services
  • Has held senior roles where supporter operations and data services were part of their overall remit of responsibilities. Extensive technical expertise is not necessary
  • Exceptional leadership qualities, the ability to influence across organisations, and excellent team management skills

Salary £73,000. Flexible work from home options once restrictions lift. Closing date Monday 15 March with interviews the latter part of the week.


To apply for this role, please click Apply with Charityjob to submit your CV to Janice Hardy at QuarterFive Fundraising Recruitment. If your experience is a good fit, we will send you a job description and arrange a briefing call or meeting that will provide you with all the information required to formally apply. QuarterFive aims to proactively support your job search, so we may also consider your details for other job vacancies to enable us to find a position that is most suitable for you.

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More about QuarterFive Fundraising Recruitment
QuarterFive Fundraising Recruitment

QuarterFive specialise in recruiting to fundraising roles of all types and at every level. We’ll help you find a new job in an effic... Read more

Posted on: 05 March 2021
Closing date: 15 March 2021
Job ref: JH
Tags: Fundraising,Operations
Job closes in 1 week
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