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Check my CVLead and develop a team and ensure that supporter interactions are effective, inspiring and engaging.
The Director of Supporter Operations and Data Services is an important and critical function for the income generation directorate, ensuring the strategy of the department supports the long term income growth plans. The charity aims to be best in class with all fundraising activity and this role is integral to that.
Job specification
- Responsible for the strategic leadership of supporter operations and data services, with two direct reports and a team of 20
- Work across all income streams to ensure excellent supporter experiences are being delivered
- Sits on the senior leadership team for the charity as the voice of the supporters
- Works collaboratively with other directors and supports the Executive Director
Person specification
- A director-level candidate who is able to provide leadership and strategic support to the Head of Supporter Operations and Head of Data Services
- Has held senior roles where supporter operations and data services were part of their overall remit of responsibilities. Extensive technical expertise is not necessary
- Exceptional leadership qualities, the ability to influence across organisations, and excellent team management skills
Salary £73,000. Flexible work from home options once restrictions lift. Closing date Monday 15 March with interviews the latter part of the week.
To apply for this role, please click Apply with Charityjob to submit your CV to Janice Hardy at QuarterFive Fundraising Recruitment. If your experience is a good fit, we will send you a job description and arrange a briefing call or meeting that will provide you with all the information required to formally apply. QuarterFive aims to proactively support your job search, so we may also consider your details for other job vacancies to enable us to find a position that is most suitable for you.
QuarterFive specialise in recruiting to fundraising roles of all types and at every level. We’ll help you find a new job in an effic... Read more
Director of ICT
£62,208 - £84,065pa
Woking, Surrey, GU21 4LL
This is a fantastic opportunity for a strategic ICT leader, with technical expertise in developing, implementing and supporting a wide range of ICT services and business systems. We are the world’s leading independent conservation organisation and are fighting for nature and our planet. You can now join the battle as our Director of ICT and use your strategic and technical skills to support our mission.
As Director of ICT, you will be responsible for the development and delivery of the business systems strategy and roadmap to support delivery of our organisational strategy, and line management and professional leadership of the IT Services team and. You will consolidate and integrate business information and systems to support our conservation work and corporate strategy, with an initial focus on finance, grants, project/resource planning, fundraising and relationship management.
You will ensure we implement technology improvements that deliver measurable benefits and encourage collaboration on ICT trends and solutions across the international WWF network. You will also ensure technology standards, policies and governance for ICT services including cybersecurity, best ICT practices and business continuity. Important will be the ability to develop IT capabilities both within the IT department and across the organization through training, coaching, collaboration and effective internal communication.
We are looking for someone with a university or technical school degree in computer science, information systems, related discipline or equivalent experience. We are also looking for significant experience in planning, development, implementation and support of a wide range of ICT services and systems.
You will already have run an IT department within a multi-location, medium sized organization and be experienced in a broad range of technological solutions too. A strong people manager and leader you will have the ability to develop team members by identifying and fulfilling gaps in skills and knowledge. Analytical, you will also be a strategic thinker adept at business change management. Experience in partner selection and management and contract negotiation is vital.
If you have the technical expertise to help build a movement for nature, we would love to hear from you. Please visit our website via the link to complete the online registration and submit a copy of your CV with cover letter highlighting why this role is for you.
Every role at WWF is open to applications from all sections of society. We believe in the potential of everyone regardless of; sex, race, religion or belief, ethnic origin, different physical ability, family structure, socio-economics, age, nationality or citizenship, marital, domestic or civil partnership, sexual orientation, gender identity, or any other aspect that makes you, well you. Here at WWF we’re committed to conscious inclusion that helps cultivate an ethos of belonging, connection, and shared purpose. We believe that the more diverse we are the better we become; this brings us together and empowers us to develop, engage and inspire; and critically to help build a future where people can live in harmony with nature.
Our policies and benefits reflect the importance of people being able to have a good work-life balance and being able to bring their ‘full self’ to work.
Our world needs you like never before. We are the first generation to know we are destroying the world and we could be the last that can do anything about it. We’re looking for people who share our determination to make it politically, socially and economically unacceptable to destroy our planet’s natural resources. We need you to join us in the fight for our world.
Senior Online Acquisition Manager
£37,679pa
Woking, Surrey, GU21 4LL
This a superb opportunity to use your digital marketing expertise to change the future of our planet. We are WWF UK, the world's leading independent conservation organisation. We are focussed on stopping the calamitous loss of nature and a climate catastrophe. This is an exciting time to join us, as we are working to grow funds by launching exciting new fundraising products and enhancing the performance of existing ones. Our plans include maximising the use of cutting-edge digital technologies, innovative media planning and ground-breaking creative execution. As Senior Online Acquisition Manager you will play a vital in the delivery of these activities.
As Senior Online Acquisition Manager you will lead online marketing activities to drive supporter acquisition and engagement. This will include PPC, paid social, programmatic, website, email marketing and more. You will create strategies, implement testing and lead a committed team to deliver against KPI’s. You will ensure projects are delivered on time, to budget and to a high standard. Whether increasing conversion rates of our fundraising website or analysing, interpreting and reporting on campaign results you will play a key role in ensuring the team meet objectives. We will also look to you to continually optimise and improve marketing techniques to drive new financial and non-financial donors to the organisation.
You must have a strong understanding of digital media and the use of digital channels for marketing communications as well as experience of developing, implementing and monitoring digital marketing plans. Proficient in motivating and leading a team to deliver against objectives, you will be able to manage and allocate resources effectively. You will be used to developing and translating a digital marketing vision into strategies, actions and results too. You will also be a user of Facebook ads manager, Google Analytics and Tableau
In addition to your technical skills, you will possess an eye for detail and be effective at planning, prioritising and project managing as well as communicating across levels.
If you have the abilities to attract, engage and inspiring members of the public to join us and financially support our work, we would love to hear from you. Please visit our website via the link, complete the online registration and submit a copy of your up to date CV with cover letter highlighting why you are why you believe you are suited for the role.
Every role at WWF is open to applications from all sections of society. We believe in the potential of everyone regardless of sex, race, religion or belief, ethnic origin, different physical ability, family structure, socio-economics, age, nationality or citizenship, marital, domestic or civil partnership, sexual orientation, gender identity, or any other aspect that makes you, well you. Here at WWF we’re committed to conscious inclusion that helps cultivate an ethos of belonging, connection and shared purpose. We believe that the more diverse we are the better we become; this brings us together and empowers us to develop, engage and inspire; and critically to help build a future where people can live in harmony with nature.
Our policies and benefits reflect the importance of people being able to have a good work-life balance and being able to bring their ‘full self’ to work.
Our world needs you like never before. We are the first generation to know we are destroying the world and we could be the last that can do anything about it. We’re looking for people who are passionate about making it politically, socially and economically unacceptable to destroy our planet’s natural resources. We need you to join us in the fight for our world.
Prospectus is excited to be working with the World Wildlife Fund to help them recruit their new Director of Supporter Operations & Data Services (6 month maternity contract). WWF's mission is to conserve nature and reduce the most pressing threats to the diversity of life on Earth.
You will lead, motivate, manage and develop their 22-strong Data Services and Supporter Operations teams with two direct reports and manage a £1 million expenditure budget. Your remit will be to keep supporters at the very heart of what they do by ensuring that all the people, systems and processes that manage all inbound supporter interactions are effective, inspiring and engaging.
As Director of Supporter Operations and Data Services you will lead a highly motivated delivery team and empower your direct reports to deliver excellent supporter operations and communications. Important will be the ability to collaborate with senior level colleagues to ensure outstanding supporter experiences are always delivered through the highest quality data and care. You will also oversee the strategic development and operational management of the organisation's CRM (including Fundraising) databases.
The team are looking for someone who has extensive experience in successfully leading supporter operations and data teams as well as working in an organisation engaging with large numbers of individual supporters. Ideally you will have work at the interim Director level before and will be comfortable managing suppliers and overseeing commercial relationships.
This role is offered as a 6 month maternity cover contract that will be initially home based with travel to the WWF Living Planet Centre in Woking paying £73,000 per annum. We are reviewing applications on a continuous basis so please do apply now and we'll be in touch!
As a specialist Recruitment Practice we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application. In order to apply please submit your CV in the first instance and begin to prepare your supporting statement. Should your experience be suitable, we will send you the full job description and will arrange for a call and/or meeting to brief you on the role.
We believe our clients change the world for individuals, communities and society. For over 60 years Prospectus has been working across the UK a... Read more