Junior Digital Fundraising Manager Jobs in Cricklewood, Greater London

Refettorio Felix is an innovative charity providing a restaurant quality 3 course meal freshly made entirely from surplus food in our beautiful space, for free, to vulnerable and economically insecure adults. It also offers wrap around care and support in areas such as housing, mental health and employment. 

We offer our services Monday to Friday during the day. At night and at the weekends the space is for hire as an event venue for weddings, parties and corporate events. 

The role is made up of three major components:

1. Focus on the delivery of the commercial events, being heavily involved in all aspects from marketing through to handling enquiries,  and then managing the client relationship and their event to conclusion. 

2. To organise fundraising events in the space. 

3. To assist with the marketing of the charity in general, including the day to day management of the social media channels. 

You should have some knowledge and interest in web sites, an interest in food would be an advantage. Specific experience in a similar role professionally is not essential, your knowledge could have come through voluntary activities, hobbies, university clubs or elements picked up through part time jobs. The essential qualities for this role are being highly organised, highly creative and passionate about the charities mission. 

Main duties and responsibilities:

· Create and deliver fundraising events in the venue.

· Operate the commercial events office on a daily basis - this includes but is not exclusive to: - managing new clients; receiving inbound enquiries: conducting site visits and recording and managing booking details, invoicing and booking necessary staff as required.

· Operate day to day the Charity’s’ Social Media Channels

· Support the management of the charity’s website.

· Assist with the implementation of the commercial events and general charity’s marketing plans, using relevant elements of the marketing mix.

· Develop and produce promotional materials, including copywriting and liaising with other departments, agencies and suppliers.

· Raise the profile and brand of all our facilities and services

· Maintain relationships with agencies, relevant publications, suppliers etc.

· Complete monthly marketing and sales analytics.

· Assist with strategic decision making and reporting.

· Create (yourself and/or using professional photographers) and curate photography to maintain a relevant, up-to-date stock of images for charity publicity, event sales and marketing.

Department: Community Fundraising, Events and Innovation

Location: Hybrid – between home and our office in Aldgate, London

Hours of Work: 37.5 hours per week

Contract: Permanent, full time

Salary: £30,000 – £33,500 per annum

Closing date: Thursday 25th April at 10.00am

Annual Leave: 33 days (plus eight bank holidays)

Benefits:

• Enhanced maternity, paternity, adoption, and shared parental pay
• Family friendly policies
• 8% employer pension contribution (Aviva) or opportunity to continue NHS Pension
• Free health cashback plan (Medicash) employee cover plus up to four dependent children)
• 24/7 virtual GP access (UK registered), plus access to Best Doctors
• Free confidential employee assistance programme (Health Assured)
• Access to wellbeing app (healthy living tips and Bright TV )
• Flexible working options; including hybrid working, flexible working patterns such as part-time, compressed hours and more*
• Learning and development committed (bespoke training, LinkedIn Learning etc.)
• Employee health and wellbeing committed (menopause friendly, disability confident employer etc.)

Background:

Every three minutes someone in the UK develops dementia; a progressive and complex condition that can be devastating for the whole family. One in two of us will be affected by dementia in our lifetime – either by caring for someone with the condition, developing it ourselves, or both.

Dementia UK is the specialist dementia nursing charity that is there for the whole family. Our specialist nurses, known as Admiral Nurses, provide free, expert advice, support and understanding to help families care for their loved one. Every day, Admiral Nurses help families up and down the country to have the best life possible for as long as possible.

Purpose of the job/About the role

This is an exciting opportunity to join the Challenge Events Team, helping to coordinate a portfolio of third-party challenge events that drive participation and income for Dementia UK.

As the Challenge Events Executive you will be responsible for the end-to-end coordination of all challenge events within your portfolio. These events include Great North Run, London Landmarks Half Marathon and some international marathons.

Utilising project management tools and strategies, you’ll meticulously plan, organise, and deliver each event while driving targeted marketing campaigns, with a particular emphasis on email and digital platforms. Collaboration with our Fundraising, Marketing & Communications teams will be essential as you work together to maximise income, foster partnerships, and cultivate robust engagement for our challenge events. Through diligent analysis and reporting, you’ll continuously evaluate performance against objectives, refining our processes and systems to enhance efficiency and stewardship.

The ideal candidate will have a proven track record in co-ordinating successful fundraising events or campaigns. You should possess hands-on experience utilising relationship databases, coupled with an understanding of effective marketing channels, particularly digital. Additionally, expertise in stewardship techniques is crucial for optimising remittance rates and maximising average gifts. You should also have an understanding of how to use insight, data and market trends to identify opportunities and make recommendations.

Join us now and be part of a team dedicated to making a real difference in the lives of those affected by dementia.

Our Culture

In addition to a competitive salary and a generous benefits package, we truly value our people. It’s important for us to create a working environment that looks after our workforce to achieve their full potential. You will become part of a diverse and dedicated team who are supported to use and develop their skills. We recognise and value the key role you will play in delivering our strategic plans for the benefit of those living with dementia.

Our staff have a voice. Representatives from different roles and levels across the organisation positively contribute and lead on our working groups around health and wellbeing, menopause, and equality, diversity and inclusion.

Dementia UK is proud to welcome everyone, we aim for a truly inclusive culture with talented, diverse teams that represent a variety of backgrounds, perspectives, and skills. We celebrate differences and individuality and encourage everyone to join us and be their whole selves always.

*Please note that any decision on flexible working is based on business needs

Reports to: Policy and Research Manager

Direct reports: None

Location:Our well-equipped office is in Kings Cross, London, WC1X 9NW. We encourage staff to work where they wish, at home or in the office, within the limits of the role and taking into account personal circumstances. This role will generally be expected to attend the office at least once a week and will have meetings at other locations in London fairly frequently.

Status:Permanent

Hours:Full-time

Salary:£31,437 to £34,659; plus benefits

Role Summary

This position provides key support for the policy and research functions of the charity, in addition to collaborating on campaigns and public affairs work. You will be responsible for carrying out primary research relevant to the charity’s policy and research functions. You’ll be monitoring and collating new policy and research materials and contributing to public communications including report-writing, blog posts and social media activity. You’ll be providing input into strategic planning regarding policy and research activities. You’ll connect with researchers and policy people from other charities and from universities. Finally, you’ll be attending conferences and meetings on behalf of the charity.

Key Tasks and Responsibilities

Policy

• Support the P&RM, DR&PA and CEO in responding to public consultations, advising policymakers and working with national policy and research bodies as appropriate.

• Represent the charity in meetings with policy partners where appropriate.

• Attend policy and research conferences on behalf of the charity, providing feedback to the team on key learning and opportunities that arise.

• Work with the SC&PA and DR&PA to draw up influencing strategies to target key stakeholders on policy priorities.

• Monitor external research that helps our policy work and opportunities for collaboration.

• Work with the SC&PA  to engage campaigners in our policy work.

Research

• Work with the P&RM to carry out research activities relevant to the policy and research functions of the charity; including collating and analysing data, and co-authoring reports for both internal and public purposes.

• Work with the P&RM and the Communications and Marketing teams to produce engaging and accessible communication of research findings for a range of audiences. 

• Monitor and collate new policy and research materials, including research reports, policy documents and media activity. Work with the P&RM to produce internal reports where appropriate and to ensure the charity’s activities reflect and respond to the wider policy and research environment.

• Work with the P&RM on external research projects funded by the charity, including support with assessing the quality of bids by external researchers. 

Across both areas

• Produce social media communications where relevant to policy and research. Work with colleagues across the Research and Public Affairs and Communications and Marketing teams to develop strategies for maximising impact, especially in digital communications.

• Contribute to strategic planning by contributing to staff meetings, producing supporting materials and providing feedback on public affairs.

The postholder will also be expected to:

• attend training courses and develop skills as required, sharing learning with other staff as relevant

• in unusual circumstances, work weekend and / or evening hours, for which time in lieu will be given

• undertake other reasonable work as requested by the P&RM.

This is a newly created role working within our Fundraising & Communication Dept.

Role summary

Working within our fundraising and communications team, you will support the management of our communications portfolio of work. Maintaining our consistent brand, you will lead on digital and print asset development. You will lead on supporter communications, assisting the rest of the team to raise the profile and bring new supporters into the organisation. You will manage our social channels, website content and newsletter, and developing creative assets and materials for our external work both in the UK and the US.

You will also support on fundraising within the organisation, gaining experience across a wide variety of income generation areas. This will typically focus on applications to small Trusts and Foundations, the delivery of our events and the implementation of our individual giving programme.

You will work both independently and collaboratively to assist the development of creative assets events and activities. With excellent time management and organisational skills, you will demonstrate the ability to deliver quality work and hit deadlines, while managing a varied workload.

Contractual terms

Location: Nine Elms, Central London – current requirement is for staff to be in the office a minimum of two days a week between Tuesday and Thursday

Hours: Full time,  37.5 hrs week (open to four or four-and-a-half days as well)

Term: Permanent

Reporting to: Head of Fundraising and Communications

Salary Range: £27,534 to £30,400

Annual Leave: 25 days per annum, plus an additional 3 days between Christmas and New Year.

Pension: Matching contribution to organisation’s pension provider up to 5%

Job purpose

1. Assist the management of Able Child Africa’s brand and external communications, with high quality content.

2. Assist the management of Able Child Africa’s portfolio of fundraising events.

3. Assist the delivery of our individual giving programme, supporting other forms of community and Trusts and Foundations fundraising.

4. Provide other support to the Fundraising and Communications Team as agreed, including supporting routine office operations.

Key accountabilities

Assist the management of Able Child Africa’s brand and external communications, with high quality content.

1. Manage Able Child Africa’s social channels, working with our creative assets and key messages, to maintain a professional and engaging external brand.

2. Support the management a vibrant and responsive website by ensuring content is up to date, professional and engaging; supporting the collection of imagery, videos, case studies and blogs where directed.

3. Produce and distribute Able Child Africa’s quarterly newsletter, contributing with high quality written content and complying with organisational data protection and confidentiality standards.

Assist the management of Able Child Africa’s portfolio of fundraising events.

4. Assist with the delivery of Able Child Africa’s events portfolio when required. This includes but is not exclusive to the London Marathon, the Gala Dinner, and the Charity Golf Day.

5. Market the events, recruiting, retaining, and communicating with participants to support the achievement of income targets.

6. Support with donor stewardship activities post event, engaging new regular donors and supporters to grow our incomes streams.

Assist the delivery of other areas of our fundraising work, including but not exclusive to Trusts and Foundations, individual giving and community fundraising.

7. Support the attainment of funds from a variety of Trusts and Foundations, through submitting high quality applications.

8. Support Able Child Africa’s individual giving programme, assisting with donor communications, building relationships with donors and growing our income.

9. Support community fundraising activities, empowering existing and newly sourced supporters, (including schools, universities and other members of the public) to independently generate funds for Able Child Africa through independent events and activities.

Provide other support to the Fundraising and Communications and wider operational teams as agreed, including supporting routine office operations.

10. Maintain our Salesforce database, keeping detailed records of communications, support and donations from individuals and organisations.

11. Support our advocacy objectives, working with the Advocacy team to produce high quality and consistent messaging for use within the international development sector.

12. Support the delivery of unique and ongoing operational activities as required for the effective running of the organisation.

Competencies

Experience

1. At least one years’ experience in a fundraising or communications support role.

2. Experience of managing or supporting the management of events to, ideally including managing volunteers or supporters to raise funds.

3. Experience or knowledge of managing individual donors with demonstrated ability to engage stakeholders (including public, media and donors) to advance a cause.

Skills and Technical Competencies

4. Creative ability to assist in the production of engaging content for communication in line with the organisational brand and mission.

5. Competency in managing social channels under direction, developing newsletters and other blogs or articles.

6. Basic understanding of WordPress, and other design packages (Adobe Creative Cloud, Canva) desirable.

Qualities

7. An understanding of contributing to an organisational culture based on inclusivity, wellbeing and empowerment.

8. Excellent time management and organisational skills; ability to work under pressure to prioritise and manage varied workload and competing deadlines whilst ensuring attention to detail.

9. Personable, with an ability to develop and maintain new relationships.

We will interview on a rolling basis

Employee Benefits:

- 28 Days Annual leave (not including bank holidays)

- Central London location

- Access to Gym use

- Flexible working – 3 days at home and 2 days in the office (Tuesday and Thursday)

- Work life balance approach.

- Friendly team

- Full time working hours are 9am to 5.30pm

Online Fundraising Assistant

Position Objective:

To contribute to the execution of international PETA entities’ online fundraising programmes by assisting in the production of online fundraising campaigns, social media campaigns, and data management

Term of Employment:

Full-time

Location:

Remote from mainland UK (occasional to travel London required)

Reports To:

Associate Director of International Digital Fundraising

Salary:

£27,000

Primary Responsibilities and Duties:

• Assist with PETA entities’ online fundraising campaigns, including data selection and quality checking, e-mail scheduling, donation tracking, and reporting
• Assist with PETA entities’ social media fundraising campaigns, including ad monitoring, comment section moderating, rejection responses, and reporting
• Assist with the statistical analysis of online fundraising campaigns
• Review online donation transaction data and ensure it is entered into the relevant databases in a timely manner
• Maintain the online fundraising appeal archive and ensure that materials are organised and stored efficiently
• Assist in building online advocacy campaigns for PETA entities
• Ensure the operation of the fundraising and data collection elements of PETA entities’ websites
• In liaison with the supporter services administrator, assist in maintaining and updating supporter records and subscriptions in fundraising databases
• As directed, work with the PETA Foundation US IT Department and database-management vendors to ensure that all data collected online is managed and maintained properly
• Perform any other duties assigned by the supervisor

Qualifications:

• Experience with CRM, ideally Raiser’s Edge or another fundraising database
• Experience with Excel and good numerical skills
• Ability to handle numerous projects simultaneously
• Excellent organisational skills and attention to detail
• Ability to work both independently and within a team environment
• Commitment to the objectives of the organisation
• Adherence to a vegan lifestyle strongly preferred

Vacancy Reference Number:

ME/C&D/FR/UK-R1

Position title:

Marketing Executive

Reports to:

Social Media Manager

Location:

HYBRID with some travel to our Nottingham or London offices

(Muslim Hands, 148 – 164 Gregory Boulevard, Gregory House, Nottingham, NG7 5JE OR Muslim Hands UK, 595-597 Commercial Road, London, E1 0HJ.)

Hours of Work:

Full-time, 35 hours per week

Salary guideline:

(Up to) £24,000.00 per annum (commensurate with experience)

Terms of Employment:

12-Months’ Fixed Term Contract (subject to successfully completing a 6-Month Probationary Period)

Application Process & Closing Date:

Please send an introductory email telling us why you are suitable for the role along with your CV and 3 samples of recent work by no later than 19th April 2024. Use Vacancy Reference Number and your NAME in the Subject Line. 

Approx. Interview & Role Commencement Date(s):

Interviews: AS AND WHEN SUITABLE APPLICANTS IDENTIFIED

Start: ASAP

Note: Strong Applicants may be contacted sooner, ahead of the closing date, to hold an Online Interview with Muslim Hands; therefore, please familiarise yourself with ZOOM, MS Teams, and Skype post successful submission of your application.

Other Information:

Muslim Hands is a UK based international relief organisation working in over 40 countries worldwide. The Head Office in Nottingham and a fundraising team in Whitechapel London; occasional travel between the two locations. Muslim Hands UK is seeking an enthusiastic and passionate individual to join our team during an exciting period of growth and change as we have ambitious plans to grow our activities by 2025.

Muslim Hands is an NGO that is at the forefront of delivering live saving aid and emergency relief to those who need it most, as well as building long term solutions that help the needy and impoverished worldwide.

The Fundraising team is active, diverse and dynamic and is set up to deliver and turn around tasks efficiently in a fast-moving sector. We thrive on new and creative ideas, always keeping the needs of our donors first and foremost.

The Role:

The Marketing Executive will support the delivery of our marketing strategy across channels such as organic social media, paid social, paid media, as well as supporting offline marketing efforts. You will report to the Social Media Manager, but this role will support across all of the marketing functions. We’re seeking a team player, with a willingness to learn, and a passion for supporting the beneficiaries we serve.

Responsibilities:

· You will support the delivery of our marketing strategy across all existing channels, as well as new ones we seek to test. This includes but is not limited to:

o Support on organic social media including the creating, scheduling and reporting of content across Instagram, Facebook, TikTok, X and LinkedIn with support from the Social Media Manager.

o Support on paid social media including the creation, scheduling, optimising and reporting of content across Meta and TikTok with support from the Social Media Manager.

o Support of our paid search efforts in accordance with our agency’s directions.

o Support on the TV appeals, OOH, events and more as needed.

· You will support the Social Media Manager and Marketing Manager with administrative tasks as needed.

· You will take part in campaign planning and creative brainstorming sessions, showcasing a confidence to share ideas on how we can fundraise and communicate with our donors successfully.

· Engage with key followers of our social media accounts including influencer management, strategy and reporting.

· Time will be split across all marketing functions with an emphasis on social media marketing.

Person specification:

· Experience in an agile fundraising environment where priorities can change without warning.

· Test and learn mindset to deliver the best performing marketing activities.  

· Data driven to optimise performance across channels.

· Experience in Meta, YouTube, X, LinkedIn, Pinterest and TikTok.

· Stays up to date with social media trends including new social channels.

· Willingness to learn and get stuck in with fundraising efforts which may fall outside of this role’s usual remit, such as TV appeals.

· Good organisational and time management skills.

· Strong copywriting skills including the ability to story-tell.

· Creative thinker to do things differently.

· Strong communicator and able to work collaboratively.

· Ideally degree level education.

Essential for Successful Postholder to:

• Possess the ability to demonstrate current eligibility to work within the United Kingdom
• Be able to either:

1. Provide a valid Disclosure Barring Service (DBS) certificate (issued within the last year) when requested by Muslim Hands; 

OR

2. Undertake to provide full cooperation for Muslim Hands to perform a DBS Check at the required level appropriate for this / similar role.

AND

• Demonstrate Muslim Hands’ values and ethics in own working practices, approach and conduct
• Support with other Fundraising activities from time-to-time, committing to partake in live TV-Appeals during our peak periods.
• Undertake any reasonable responsibilities as required by Line Manager
• Promote and adhere to all Muslim Hands Policies, Procedures and Professional Practices

How to Apply

Please send an introductory email telling us why you are suitable for the role along with your CV and 3 samples of recent work by no later than 19th April 2024. Please note your application may not be considered if you do not send a covering letter. ​

We reserve the right to end the application procedure early should the right candidate be found ahead of the advertised closing date

NB: This Job Description is illustrative and non-exhaustive in scope.  The post-holder may be required to undertake any reasonable tasks as and when required by Line Manager from time to time to reflect the changing needs of the Organisation.

Department: Supporter Care and Database Services

Location: Hybrid – between home and our office in Aldgate, London

Hours of Work: 37.5 hours per week

Contract: Fixed-term (12-months), full-time

Salary: £28,000 – £31,000 per annum

Closing date: Wednesday 24th April at 10.00am

Annual Leave: 33 days (plus eight bank holidays) 

Benefits: 

• Enhanced maternity, paternity, adoption, and shared parental pay 
• Family friendly policies 
• 8% employer pension contribution (Aviva) or opportunity to continue NHS Pension 
• Free health cashback plan (Medicash) employee cover plus up to four dependent children 
• 24/7 virtual GP access (UK registered), plus access to Best Doctors 
• Free confidential employee assistance programme (Health Assured) 
• Access to wellbeing app (healthy living tips and Bright TV ) 
• Flexible working options; including hybrid working, flexible working patterns such as part-time, compressed hours and more* 
• Learning and development committed (bespoke training, LinkedIn Learning etc.) 
• Employee health and wellbeing committed (menopause friendly, disability confident employer etc.) 

Background 

Every three minutes someone in the UK develops dementia; a progressive and complex condition that can be devastating for the whole family. One in two of us will be affected by dementia in our lifetime – either by caring for someone with the condition, developing it ourselves, or both.

Dementia UK is the specialist dementia nursing charity that is there for the whole family. Our specialist nurses, known as Admiral Nurses, provide free, expert advice, support and understanding to help families care for their loved one. Every day, Admiral Nurses help families up and down the country to have the best life possible for as long as possible. 

About the role 

Dementia UK is currently seeking a Database Officer to lead on the delivery of processes within the Database Services team.

As Database officer, your primary responsibility will be managing a substantial volume of data files, from a variety of sources seamlessly importing this information into our fundraising database. You will handle supporter data ensuring a high level of accuracy, while being directly responsible for running the majority of data imports as well as handling enquires coming into the Database Services shared inbox and running regular data cleansing routines.

In addition, you will be expected to maintain data management standards, assisting with the implementation of processes and policies ensuring best practice is followed. Working with the Supporter Care, Finance, and Fundraising teams to ensure income is accurately coded across all fundraising streams.

The ideal candidate will have a strong understanding of data protection guidelines including the General Data Protection Regulation (GDPR), and will bring previous experience in using databases for data entry, maintenance, and importation. A high level of computer literacy is essential, and comprehensive knowledge of Microsoft Office applications, particularly Excel, is required. Your ability to function effectively within a team, coupled with your initiative in prioritising and organising your workload, will be key to success.
If this sounds like you, join us in making a difference in the lives of those affected by dementia.

Our culture 

In addition to a competitive salary and a generous benefits package, we truly value our people. It’s important for us to create a working environment that looks after our workforce to achieve their full potential. You will become part of a diverse and dedicated team who are supported to use and develop their skills. We recognise and value the key role you will play in delivering our strategic plans for the benefit of those living with dementia. 

Our staff have a voice. Representatives from different roles and levels across the organisation positively contribute and lead on our working groups around health and wellbeing, menopause, and equality, diversity and inclusion. 

Dementia UK is proud to welcome everyone, we aim for a truly inclusive culture with talented, diverse teams that represent a variety of backgrounds, perspectives, and skills. We celebrate difference and individuality and encourage everyone to join us and be their whole selves always. 

*Please note that any decision on flexible working is based on business needs

Epic is seeking a highly motivated and results-driven Development Officer to grow our fundraising and development efforts. A fundraiser at heart who loves to convince and win people over. 

The Development Officer will be responsible for all aspects of daily fundraising activities for Epic’s key segments of donors (high net worth individuals (HNWI) and intermediaries, entrepreneurs, corporations), including building and managing a database of new leads, outreaching and nurturing. 

This position is based at Epic’s office in central London (St James SW1). 

Key Responsibilities:

Under the supervision of the Development Director, the missions of the Development Officer are as follows:

1. Contribution to Epic’s Fundraising Strategy in the UK

• Collaborative work with the UK Development Director to shape and execute the fundraising strategy, bringing forth new ideas, networks and results to ensure Epic meets its income targets

• Lead outreach efforts to expand Epic’s potential donor database in the UK : monitor the fundraising ecosystem and engage in proactive cold outreach through Growth campaigns, LinkedIn, emailing, as well as in-person and digital networking activities, including attending at least one event per week which may extend into late afternoon/evening

• Conduct desktop research on individuals, sectors, and event-specific topics as required

• Provide support to other development initiatives and projects as needed.

2. Lead Conversion

• Set conversion objectives and support conversion from leads to donations

• Identify lead opportunities within networks and events, setting priorities accordingly

• Pitch Epic and its various Giving Solutions to potential donors, and build tailored-made proposals when needed

• Maintain high discipline and consistency in follow-up with leads and donors : use Epic’s CRM to build a consistent pipeline of prospects and handle the management of the database with accurate opportunities and donor and gift records 

• Evaluate and monitor the return on investment (ROI) of events and fundraising campaigns 

• Prepare compelling fundraising communications, materials and presentations for donor meetings and events 

3. Nurturing & engaging the UK Community

• Contribute to Epic’s engagement strategy for current donors to ensure an 80% renewal rate

• Maintain regular touchpoints with a subgroup of donors through activities such as sharing monitoring reports, organising field visits in the UK, and scheduling regular calls and face to face meetings. Act as the main point of contact for donors and answer to their enquiries in a timely manner

• Manage community-related administrative tasks to streamline donation processes and act as the main point of contact for donors to answer to their enquiries in a timely manner

• Craft engagement opportunities such as UK events and webinars, including drinks, talks, breakfast events, and annual gala nights. Support will be provided by our in-house dedicated Events team.

Position Requirements : 

• Candidate must have the right to work in the United Kingdom

• Excellent level of English (both spoken and written), basic level of French (written and spoken) required

• A minimum of 4 years’ experience in a sales, fundraising or business development role, preferably in the non-profit sector

• Excellent communication and interpersonal skills

• Comfortable networking in very different communities and strategic desk research and analysis

• Strong self-discipline and project management skills

• Strong interest in data analysis 

• Ease with database management and knowledge of CRM systems (preferably Salesforce) 

• Excellent organisational skills and an eye for detail

The Epic UK team is a small but dedicated team. The role requires some flexibility and a start-up attitude. 

This is a full time, permanent position, based in the London office with the possibility of two remote working days each week. 

This role reports to the UK Development Director and will involve closely working with Epic’s global development team. 

Benefits: 

Epic will provide a friendly working environment as well as strong opportunities for professional growth and network building. This is a unique opportunity to join an entrepreneurial, mission-driven organisation focused on achieving impact and results. 

Other: Private healthcare offered through BUPA, 25 days of annual leave plus bank holidays and the annual office closure between Christmas and New Years. 

Epic at a glance : 

At Epic, we strive to build a world where children and youth - no matter their race, gender, sexual orientation or place of birth - have access to a future full of promise and opportunity. We are a global foundation backing groundbreaking non-profits around the world - the changemakers and innovators that are transforming the lives of children and youth, and protecting our planet for generations to come.

Groundbreaking non-profits often fall short of smart money to drive impact. Donors want to give more, but are held back because they lack trust, time, and knowledge.  Epic bridges the gap between the social entrepreneurs forging solutions to today’s pressing challenges, and the individuals and businesses who want to pool their resources to drive positive change. We curate and monitor highly-vetted portfolios of organisations that we back in order to foster lasting change. We operate strictly on a pro bono basis: 100% of donations received go directly to the organizations in our portfolio. 

Since 2015, we have mobilised over 80 million dollars and supported 54 organizations in 11 countries across 4 continents. 

About us

Crisis is the national charity for people experiencing homelessness. We know that homelessness is not inevitable. We know that together we can end it. 

It has never been a more important time for Crisis. With homelessness a growing issue across Great Britain and a general election on the horizon, the News and Media team play a central role in securing the changes we need to see happen to ensure that everyone has a safe and stable place to call home.

Location: Based in London, flexibility to work from home with minimum of two days a week in the office.
 

About the role 
As Crisis’ Senior Media Officer, you will play a key role in delivering stand-out media campaigns that inspire the public and politicians to join our fight to end homelessness by raising awareness of our influencing campaigns and fundraising events. You will help to build Crisis’ profile by bringing to life our work, demonstrating how we end people’s homelessness for good through education, training and support with housing, employment, and health.

Your role will be creative and varied. You’ll work with our frontline staff to identify people facing homelessness who want to share their story and empower them to do so. You’ll help create hard-hitting news stories that engage our audiences and raise awareness of some of Crisis’ biggest organisational campaigns including our annual Christmas appeal. You will also help make the most of reactive opportunities that come through to our press office and help build relationships with key journalists.

About you 
To be successful in this role you will have: 

• Experience of working within a busy press office environment/ PR agency or as a journalist   

• Proven experience of leading on high-profile audience focused media strategies or pitching stories which secure coverage across news, consumer, online and regional media. 

• Proven experience of managing and maintaining good relationships with internal and external stakeholders including journalists at all levels.   

• Excellent writing skills with the ability to draft copy for a range of audiences, including political, consumer, tabloid, trade and everything in between. 

• Excellent news sense, with a strong working knowledge of the UK media and ability to develop relationships with key media contacts.   

• Experience of working with case studies, identifying, and preparing them for speaking to the media and empowering people to share their experiences.

• Dedication to Crisis’s purpose and values including equality and social inclusion.  

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds. 

Working at Crisis 

As a member of the team, you will have access to a wide range of employee benefits including: 

• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy 

• Pension scheme with an employer contribution of 8.5% 

• 28 days’ annual leave

• Enhanced maternity, paternity, shared parental, and adoption pay 

• Flexible working around the core hours 10am-4pm 

• And more! (Full list of benefits available on website) 
   

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience and career. 

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How to apply 

If this sound likes the opportunity for you, please click on the 'Apply for Job' button below. 

Closing date: Wednesday 17 April 2023 (at 23:59) 

Interviews will be held on Tuesday 30 and Wednesday 1 May. 

Accessibility 

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help. 

Registered Charity Numbers: E&W1082947, SC040094 

Social Media and Marketing Executive - Global's Make Some Noise

Global Charities

Social Media and Marketing Executive for Global's charity, Global’s Make Some Noise. This role will focus on managing social media channels and creating engaging digital content to support fundraising goals.

Reporting of the Role
 

This role reports to the Senior Marketing Executive and will support in delivering powerful and engaging content across our digital channels to encourage followers to understand and support Global’s Make Some Noise in order to help reach its fundraising goals. 

Global’s Make Some Noise is part of Global Goodness, harnessing the power and reach of our brands to support small charities across the UK, raising vital funds and awareness to help the people who need it most in our communities.   

Salary:

The salary for this role is £26,000 per annum.

Overview of job

This is a hugely exciting hands-on role which combines a marketeer’s audience-focused thinking and digital skills, along with an understanding of using data to engage new audiences and encourage supporters to donate. The postholder will be responsible for supporting the delivery of various fundraising campaigns and activities, as well as the day-to-day running of our social media channels.

The postholder will also be required to cover the Senior Marketing Executive and the Senior Marketing Manager as needed. The shape of the role will evolve across the year according to our external and internal campaign priorities.  

3 best things about the job

• You’ll get to use your marketing and data analysis skills to make a real and positive difference, working with amazing causes and great people from charities across the UK.  

• You’ll work alongside some of the biggest radio stations, high profile talent and with a range of teams across Global’s portfolio.  

• You’ll have the opportunity to develop a variety of skills through creativity and innovative thinking.  

Measures of success – 

In the first few months, you would have:

• Developed your knowledge of our supported charities and found compelling and innovative ways to share their stories online.  

• Built great relationships with the Global’s Make Some Noise team and other stakeholders.  

• Become adept as using the digital platforms and tools for creating social and web content.  

• Created a monthly reporting process to review insights from our social media accounts, website and fundraising platforms to inform marketing content and support the wider fundraising team. 

• Designed brilliant assets and crafted copy which helps bring our campaigns to life.  

• Supported the wider team on fundraising initiatives that you can feel proud of.   

•  Brought new ideas about trending content and digital activity to your work and to the wider team. 

Responsibilities of the role

• Lead key marketing areas and provide support across the organisation to deliver effective communication and fundraising activities. 

• Manage and schedule social media activity. 

• Use social and digital platforms to drive fundraising through our digital community. 

• Lead on creating insights reports that can drive fundraising, using data from the website, social media insights, our fundraising platforms and the Global insights team. 

• Support the delivery of the marketing strategy and implement communications plans for fundraising and awareness-raising activities.   

• Maintain a monthly content plan and create engaging storytelling content for our platforms.  

• Find new and exciting ways of telling our story, promoting activities, and engaging with our audiences across digital platforms, keeping an eye out for trends and competitor activity.   

• Write compelling communications and proof copy, ranging from community fundraising to corporate partner activities.  

• Create high quality assets to support activity using Photoshop, Canva and in-app video editing tools.  

• Use Canva, Photoshop and in-app (video) editing tools to design and create assets including social media posts, short-form videos, ROS ads, screens, internal resources, fundraising materials, print programme ads, team presentations and digital banners. 

• Collecting photo and video content (on iPhone) for use on social channels at charity visits, challenge events, fundraising activities, Make Some Noise Day and Make Some Noise Night etc.  

• Act as a brand guardian, ensuring all internal and external stakeholders have the resources and support they need to meet brand guidelines.  

• Ensure all output is compliant and in-line with the latest rules and industry guidelines.  

• Support on production of email marketing. 

• Support on managing our website through content generation, copywriting, uploads and data analytics 

• Maintain Google Ad Grants, SEO and SMO tactics and analyse data to optimise future marketing, content and design.    

• Working with the Social, Digital and CRM teams across Global to collaborate on content creating an ‘always on’ presence for Make Some Noise across the brands’ digital channels.  

• Digital reporting of social media platforms, fundraising platforms, QR codes, email newsletters, UTM links and the website and utilising these insights to make content recommendations to inform future fundraising and content plans. 

• Supporting the wider team in creation of marketing and fundraising materials 

• Community management of our social media platforms – posting and scheduling content, replying to messages, comments and replies.  

• Managing our subscriber data   

• Assisting in product development, working with internal and external stakeholders to build new products for our store.  

• Assist with online presentation and promotion of the Make Some Noise shop and take ownership of shop brand guidelines. 

• Support delivery of the brand review and ongoing work to drive brand awareness 

• Support the wider charity team with marketing support as and when required.

• Write-up post-project reports and analysis, suggesting areas of improvement.

• Look out for digital trends and innovations that could benefit Global’s Make Some Noise in terms of awareness, efficiency or fundraising income. 

What you will need

The ideal candidate will be proactive and willing to develop and implement innovative solutions, capable of the following:

• Background: Relevant experience in digital, marketing or communications environment. Previous charity experience is an advantage.   

• Social and Digital: You’ll have an excellent grasp of social and digital marketing and experience of using digital platforms to engage audiences.  

• Analytical: You will be data driven and always looking at the insights to inform and improve future activity, especially with regards to social media activity/engagement and user journeys from digital to donation. 

• Writing: You’ll be experienced in writing content for a variety of media, with a brilliant style that can range from punchy to emotive, to suit different audiences and activations. You’ll have a high standard of literacy and strong attention to detail. 

• Planning: You’ll be highly organised, with demonstrable experience of working under pressure, often to tight deadlines.  

• Systems: Ideally, you’ll have experience in the use of social media scheduling platforms (Buffer), Adobe Photoshop, Canva, website content management systems, e.g. WordPress, Pardot CRM platforms and analytics software.   

• Creativity: You’ll be a creative, innovative thinker and storyteller, with an eye on digital trends.   

• Learning: You’ll have a desire for continuous learning of best marketing practice.   

• Proactivity: A proactive thinker, always looking to spot opportunities and using your initiative to spot issues before they occur.   

• Team player: Seeing a project right through to the end – working out of hours when necessary and to support our events. We’re looking for a supportive, enthusiastic and proactive team member with the drive and determination to help out and get things done and who is always looking to spot opportunities.  

Everyone is welcome at Global  

Just like our media and entertainment platforms are for everyone, so are our workplaces. We know that we can’t possibly serve our diverse audiences without first nurturing and celebrating it in our people and that’s why we work hard to create an inclusive culture for everyone. We believe that diversity will set us apart, so no matter what you look like, where you come from or what your favourite radio station is, we want to hear from you. 

Who are we looking for? 

Ygam is seeking a pro-active, dynamic IT professional to support in the development and maintenance of our information and digital systems. Excellent communication skills, a keen eye for detail and a proactive approach to problem solving are essential. The ideal candidate will be confident to act as a first point of contact for IT support, have experience of Sharepoint and CRM systems (particularly Salesforce) and be able to work both independently and as part of a small team.

Main Role & Responsibilities 

The post holder will support the Information Systems Manager to ensure the IT systems/platforms are developed and are fit for purpose for the technical requirements. The role will work across teams to ensure Ygam Connect (Sharepoint) is developed and maintained to provide an effective intranet. (Note that we are part-way through migrating files and business processes onto Ygam Connect). 

Are you passionate about helping charities use data to achieve their goals?

Productle is a growing consultancy seeking a CRM specialist to join their team.

They specialise in guiding charities, universities, schools, and social enterprises to maximise the potential of their data and systems.

Their services cover “day-to-day” support: managed services to help maintain or temporarily support CRMs, and projects to help with significant change such as supporting integrations, onboarding new departments or retiring older software.

As CRM Data Consultant, you will: 

• Be a trusted advisor to charities on CRM strategy and implementation
• Deliver CRM improvement projects, ensuring data health and user adoption
• Train clients on various CRM systems (Salesforce, Dynamics, Raiser’s Edge, etc.)
• Collaborate with a talented team to support charities at all stages of their CRM journey

Ideal skills and experience: 

• Experience with CRM systems and a passion for data from a charity setting
• Excellent communication and relationship-building skills
• A strong work ethic and the ability to manage multiple projects
• A desire to work in a supportive, values-driven environment

Bonus points for:

• Experience with fundraising and GDPR compliance
• Skills in SQL, Power Automate, and Power BI

Productle is a supportive, positive and life-friendly place to work. Employee benefits include:

• Flexible working
• 25 days leave per annum, in addition to bank holidays
• 5% employer pension contribution adding up to a minimum 10% overall
• Employee Assistance Programme

** Interviews will occur on a rolling basis, so please get in touch ASAP.**

End Violence and Racism Against East and Southeast Asian Communities (EVR)

End Violence and Racism Against East and Southeast Asian (ESEA) Communities (known as EVR) is an intergenerational organization whose mission is to prevent and address structural racism and inequality affecting ESEA communities in the UK. This is in the context of rising racism and discrimination towards all minoritised groups, with whom we seek to build allyship and solidarity.

We started out as a grassroots organisation during the Covid pandemic in 2020, in order to respond to the high level of racism experienced by people of ESEA ethnic origin. Following successful fundraising initiatives we are now building a team to enable EVR to deliver effective services and campaigns in line with its strategic goals.

Job purpose

We have an exciting opportunity to join our small but ambitious team and to make a real difference by delivering vital outreach initiatives for our hate crime reporting service, On Your Side.

On Your Side is the UK-wide support and reporting service for East and Southeast Asian communities who experience racism and/or any forms of hate.

Launched in August 2023, the service includes a 24/7 freephone helpline available in East and Southeast Asian languages; a website with reporting forms and resources; and ongoing community-based support delivered by trained casework advocates. We work to ensure that those who  experience racism and/or hate have access to the highest levels of culturally competent support while building a better picture of the nature and range of incidents so they can be better prevented.

Funded by the UK Department for Levelling Up Housing and Communities, On Your Side is delivered by a consortium of 9 organisations including national and community-based groups with expertise in hate crime reporting, hate crime prevention, and supporting East and Southeast Asian communities.

We are now recruiting an Outreach Officer to develop and deliver vital initiatives to raise awareness amongst ESEA communities about On Your Side, ultimately leading to a greater use of the service amongst the communities we serve. Reporting to EVR’s Head of Services and working closely with consortium colleagues, particularly the Service Manager based at Protection Approaches, you will develop and deliver a series of outreach initiatives including online and in-person events. You will manage the On Your Side Community Champions (volunteers) programme and develop engaging marketing materials to promote the service across the four nations of the UK. Engaging and working with ESEA and other organisations will be critical to the success of this role. 

If you are looking for a challenging and varied job with the chance to build your knowledge, skills and experience across a range of areas, we want to hear from you.

Tasks and responsibilities

• Manage the On Your Side Community Champions programme. This includes:
• Managing existing Community Champions – supporting them to raise awareness of On Your Side in their communities
• Recruiting new Community Champions and leading on training them how to raise awareness of the service with their networks
• Attending ESEA community events, promoting On Your Side by delivering engaging presentations and talks
• Event management – organising and delivering bespoke On Your Side awareness raising events in partnership with other organisations
• Reaching out to and engaging ESEA community organisations, developing meaningful working relationships with them
• Working with colleagues to create engaging digital and hard-copy marketing materials to promote On Your Side

For more information on the role, how to apply, and the person specification please download the full job pack.

Post Title Progression Worker 

Responsible to Director of Services (subject to review) 

Purpose of Post To support users of services through an education, training, and employability programme integrated with SCT’s wider services and enterprise offer, as well as partner opportunities in the wider community. To oversee and coordinate access to SCT’s Training and Development tutor-led activities including art, creative writing, digital skills, gardening, literacy, woodwork, and peer-led ‘Choices’ groups, and to monitor people’s progress over time.

Salary Up to £27,488 (£34,360 FTE) 

Hours 28 hours per week Monday to Friday (specific days negotiable) 

Location SCT Recovery Hub (Shoreditch) and other SCT locations 

Spitalfields Crypt Trust (SCT) is an East London charity embedded in the local community, providing practical support and training to people affected by homelessness and addictions so they can rebuild their lives. We have a Recovery Hub in Shoreditch, where we run an abstinence-based residential recovery service (‘Acorn House’), and a Training and Development service, including tutor-led art, creative writing, digital skills, gardening, literacy, and woodwork. In addition, we run Housing First and Supported Housing services, both in East London. We also have eight charity shops and two social enterprises, which give us a presence in the wider East London community while generating valuable funds. 

Our ‘SCT in the Community’ strategy seeks to make SCT’s core offer combining enterprise, housing support, therapeutic support, training and development more available to all the neighbourhoods where we have a presence.  SCT’s shops are great opportunities for local people to connect with SCT in many different ways, to build relationships, participate, and celebrate their gifts.  This is an approach we are  keen to develop alongside our accompanying strategy to develop our ‘SCT Women’s Service’ to provide residential treatment for women. 

You will be joining a team that is committed to working collaboratively, sharing knowledge, ideas, and skills to create a supportive culture. This is something we are proud of and believe is at the heart of our success. 

We seek to recruit people with a good combination of talent, skills and potential, promoting equality for all, and we welcome applications from a wide range of candidates regardless of age, race, gender identity, sex, sexual orientation, religion, or disability. We select candidates for interview based on their skills, qualifications, experience and commitment to the values and purposes of SCT. 

Role and Responsibilities: 

We are dedicated to supporting those who access our Training and Development service to explore further Education, Training, and Employment (ETE) opportunities as part of SCT’s Progressions Programme, both within and outside of SCT. This includes those in early recovery who are resident in our abstinent-based recovery service (‘Acorn House’), as well as those in our move-on house and the wider community who may be more established in their recovery. SCT’s Progression Worker supports those accessing our services to explore ETE opportunities, offering tailored, individually specific support to help them reach their full potential. SCT’s Progression Programme is centred on empowering people in recovery to cultivate confidence and realise their potential. 

SCT Progressions Programme 

1. Identifying SCT residents and students ready to pursue ETE opportunities: 

• Collaborate with SCT tutors and managers, particularly the Therapeutic Programme Manager and Supported Housing Manager, to identify those who may benefit from the support on offer. 

• Cultivate strong relationships with SCT’s social enterprises and shops to establish clear pathways for volunteering and trainee opportunities for those who access our services. 

• Conduct assessments, develop and implement individualised Progression Plans, and evaluate progress according to each person’s needs, strengths and aspirations, involving key internal and external partners as appropriate. 

1. Providing information, advice, and guidance regarding ETE opportunities: 

• Offer information, initial advice, and guidance on employment, voluntary work, and further education opportunities. 

• Promote SCT's work to external partners to maximise ETE opportunities for those who access our services. 

• Make referrals for placements, volunteering experiences, apprenticeship schemes, colleges, and other external programmes. 

• Support individual users of services with referrals and applications for ETE opportunities.

• Maintain partnerships with relevant ETE providers to offer diverse opportunities to users of services. 

• Work with corporate partners offering employability opportunities to users of services. 

• Design, develop, and deliver employability workshops as required. 

1. Oversight of users of SCT services volunteering in SCT’s social enterprises and shops: 

• Match potential volunteers to SCT volunteering opportunities. 

• Support potential volunteers with applications for volunteering opportunities. 

• Liaise with colleagues who will be managing volunteering experiences. 

• Conduct risk assessments. 

• Support volunteers on an ongoing basis. 

• Hold regular review meetings with volunteers, and SCT colleagues.

1. Monitoring, evaluation, and reporting: 

• Maintain accurate records of activities, outcomes, and feedback, including monitoring of In-Form, SCT’s bespoke CRM data management system.

• Input relevant data to In-Form to track participants’ progress. 

• Identify success stories of participants overcoming significant barriers to learning and work. 

• Collaborate with colleagues to celebrate success stories through various channels. 

• Participate in quality improvement activities, staff development opportunities, and self-evaluation. 

• Assist Fundraising, Communications, and Marketing colleagues in preparing funding applications and reports. 

1. Providing Ongoing Support to Progression Alumni: 

• Conduct regular check-in calls/meetings with users of services. 

• Direct users of services to relevant support services, where necessary, for maintaining their recovery. 

• Organise an annual Progression Alumni event to celebrate service users' achievements and maintain contact. 

SCT Training & Development 

1. Co-ordinating the enrolment process for Training and Development activities for SCT residents and non-residents 

1. Ensuring plans are developed for those participating in Training and Development activities to progress according to their needs, strengths, aspirations, and available opportunities, including consideration for SCT’s Progressions Programme. 

PERSON SPECIFICATION 

Essential Skills: 

• Demonstrated experience engaging vulnerable, long-term unemployed adults in relevant educational, employment, and training programmes. 

• Understanding of addiction and recovery. 

• Excellent communication skills with the ability to engage with a range of people including users of services, corporate volunteers, funders and trustees. 

• Working knowledge of welfare benefits and experience supporting of supporting people to maximise their income.

• Strong networking skills and the ability to establish new working relationships with ETE providers. 

• Ability to work independently and demonstrate good organisational skills. 

• Good basic IT skills, including proficiency in MS Word and basic data entry. 

• Team-oriented attitude in collaborating with different services and disciplines. 

Ethos: 

• Commitment to ensuring compliance with SCT’s Equal Opportunities Policy. 

• Adherence to all statutory and legal obligations, including data protection laws. 

• Environment: 

• Ensuring a safe and secure environment for users of services, free from alcohol, drugs, abusive behaviour, and exploitation. 

Finance and Budgeting: 

• Operating within agreed budgets and complying with SCT’s financial control procedures. 

Management: 

• Compliance with Line Manager’s reporting requirements. 

• Willingness to undertake other delegated tasks as necessary for the overall work of SCT.