Learning And Development Administrator Jobs in Edinburgh

Involve is at the vanguard of changing our democracy. Combining innovative, high-quality practice with making a clear case for a democracy fit for the 21st century, we are showing exactly what our democratic future holds.

As Project Administrator you will play a key role in our team, working together to build a vibrant democracy, where people are at the heart of decision-making. Your focus will be to support the delivery of Involve’s projects and  programmes to a high standard, helping to manage relationships, budgets, logistics, events and systems effectively.

To succeed in the role, you will be an outstanding and detail oriented administrator who has excellent organisational, written and verbal communication skills. You will show lots of initiative, be a strong team player whilst also being able to work autonomously, as well as have a passion for our mission

The first major project that will play a significant part of your role will be the Democracy Network - a major project for Involve whose aim is to connect people working on issues of power and democracy to increase our understanding and effectiveness, take action together, and lead on issues to build a stronger democracy.

We have an exciting opportunity for a Digital Learning Designer to join the Learning and Development team working from home, 30 hours a week on a 12 month fixed term contract.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Ongoing training & support with opportunities for career development & progression

About the role:

This is a home based role that will include some travel across England and Wales for meetings etc. You will be working within a specific project that delivers learning externally to other organisations outside of VS. Your primary goal will be to deliver high quality digital learning interventions based on what our customers need.

As a Digital Learning Designer you will: -

• Support the scoping of learning needs with colleagues and make recommendations on potential digital based learning interventions
• Design and implement e-learning modules and other digital learning interventions including short video resources, animated videos etc
• Be the projects expert on digital learning interventions and how best they can be utilised to address learning outcomes and in turn support the improvement of performance
• Maintain and develop our Online Learning Site (Moodle based LMS) working with internal and external stakeholders
• Support the organisation to promote blended learning packages and digital only interventions to improve engagement with learners

You will need:

• Experience of instructional design and ability to design effective e-learning modules using Storyline software
• Experience of scoping out learning needs and addressing these through a digital or blended learning approach
• Experience of Moodle administration or similar e-learning systems
• Ability to work across multiple projects at the same time, manage stakeholder relationships including working with Subject Matter Experts and deliver high quality products within deadlines

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website, and complete the application form demonstrating how you meet the essential shortlisting criteria.

We looking forward to hearing from you.

People living with Parkinson's value the services and opportunities Parkinson’s UK provides, delivered by committed and skilled colleagues, volunteers and partner organisations. Following an investment of 1.5 million we have the opportunity to build on the quality and reach of our community services. 

We’re looking for someone with experience of team administration, and excellent communication and interpersonal skills with the ability to influence and negotiate when required at all levels internally and externally to fulfil a critical role that underpins the work of the Midlands team. 

About the role 

You’ll provide high quality admin support to the Midlands team, coordinate, plan and prep key meetings, and provide first point contact for both internal and external stakeholders. Including working coproductively with people living with Parkinson’s.

As members of the Community Directorate we aim to reach out to and support people with Parkinson’s, their families, friends and carers.  We enable the voice of people affected by Parkinson’s to be heard to improve services, inform our priorities and improve decision making locally.

Through community development we work in close collaboration with our respective Parkinson’s communities to bring change on the issues that matter most to people affected by Parkinson’s

What you’ll do:

• Organise online and in-person, internal and external meetings and other events, including booking venues and refreshments, assisting with the production of materials, liaising with participants and speakers, fulfilling mailings and taking bookings as required

• Keep up to date with the directorate’s activities in order to provide clear, accurate information, and support the process of business performance and impact reporting 

• Respond to general enquiries in a timely and friendly  fashion, ensuring needs are met, and participate in working groups, meetings, local events or activities as required

• Maintain digital records on the charity’s data platforms

What you’ll bring:

• Excellent administration skills, including note-taking, presentation preparation and a positive, assertive and resilient approach to prioritising and juggling varying pressures and conflicting priorities 

• Experience in coordinating multiple projects simultaneously that meet the business requirements 

• Experience of developing and maintaining effective working relationships with all stakeholders 

• Experience of operating in a modern digital workplace, including using digital tools to work collaboratively and productively 

• Ability to work flexibly and from home with some travel and the occasional overnight stay 

This is an exciting time for Parkinson’s UK and we would love you to join us!

Please apply by sending us your CV, together with a detailed supporting statement which will fully demonstrate how you meet all the criteria of the role, as stated in the "What you'll bring" section of the job description.

We are operating rolling recruitment for this vacancy and reviewing applications as they are received. We reserve the right to close this vacancy when we receive sufficient applications for the role, and will interview candidates on a continuous basis. Therefore, if you are interested, please submit your application as early as possible.

Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.

Role Summary

You will work closely with The Governance and Team Lead to ensure smooth and effective running of our finance and HR processes. You will work with the wider team supporting their effective delivery of training and projects as well as provide day to day support. This is a mixed and self-directed role with opportunity to contribute to a range of work and projects. We require some core office hours, by agreement and support team members to work flexibly to accommodate good work/life balance.

Role Description

HR

• Support management of team Compliance and Training
• Support the organisation to be legally compliant
• Support the organisation to reflect its values in HR process

Finance

• Issue invoices and monitor and pursue unpaid invoices
• Manage and administer monthly procedures linked to payroll
• Manage and monitor monetary transactions
• Monitor expenditure against budgets
• Monitor and support wellbeing fund spend
• Monitor associate invoices and provide support as needed

General

• Be a point of contact and support team members
• Support to project team including monitoring emails and responding to enquiries
• Support online events and manage bookings
• Provide basic IT support to team members
• Format documents in line with the company brand guidelines
• Support team members to produce reports and presentations
• Work with our team and partners to enable Neurodiverse Connection to run efficiently in line with the overall company aims

Personal Specification can be found in the Application Pack

About Neurodiverse Connection

Neurodiverse Connection is a Neurodivergent led Community Interest Company.

Our mission is to:

• Listen to and amplify neurodivergent views and voices.
• Give additional consideration to intersectionality and how we can support the amplification of views and voices that are often unseen and unheard.
• Support people from different neurologies to understand each other, facilitating solutions to the double empathy problem.
• Lead on changing understanding of sensory and social processing differences, particularly in relation to the built environment.
• Challenge the common misunderstandings and misconceptions of autism and support an improved understanding of neurodiversity within health and social care.
• Promote an improved understanding of neurodivergent culture and communication.
• Support neurodivergent people to have equal opportunities in life.
• Support neurodivergent people to have equal opportunities and outcomes in health.
• Support neurodivergent employment, including in leadership positions and facilitating change for the neurodivergent community.

Our commitment to you

It’s part of our mission to be a great place to work and to demonstrate how to work in neurodivergent affirming ways. We believe this is beneficial to everyone, regardless of neurology.

We aim to:

• Offer flexibility in delivery hours, within agreed parameters.
• Work to make Neurodiverse Connection an organisation that you enjoy being part of, that supports you in your role, that recognises your contribution and that delivers great outcomes for the neurodivergent people we work to support.
• Involve you in shaping and directing the organisation.
• Listen when we don’t get it right, and welcome constructive feedback.
• Involve team members in development opportunities and spending the social value we’ve accumulated together.
• 35 hour full time working week.
• 4% work place pension contribution.
• 26 days annual leave plus bank holidays pro rata.
•  Access to a wellbeing fund.

Recruitment details

Recruitment Timeline

• Deadline for applications : Tuesday 7th May 9am (unfortuantely we cannot accept any applications past this deadline)
• Applicants notified if shortlisted : Thursday 9th May  
• Dates of interviews : Thursday 16th May
• Interviewees notified if they have been appointed : no later than Friday 24th May

How to apply

The application process is two stages.

Stage 1: download and complete the application form.

• You will be asked to enter some of your contact details and details of previous work.
• You will then be asked to answer 3 questions.
• You will also be asked to complete an optional equality and diversity form.

Stage 2: If you are shortlisted you will be invited to attend an online interview. You will be sent the interview questions 5 days ahead of the interview date.

As part of the interview, you will be asked to complete two tasks that are relevant to the role. One task is responding to email enquiries, and one task is to review and update a finance spreadsheet.

To apply for the role download the application form and return it to recruitment@ndconnection by Tuesday 7th May 9am.

Please note we do not accept CVs.

Further details can be found on our website

UKCF are the membership organisation for 47 UK community foundations; the only national network of charitable funders with a physical presence in every part of the UK and the UK’s 4th largest funder.

We are currently using a shared legacy system built with Salesforce Classic though will be implementing and supporting 38 individual Salesforce instances from June 2024 for each Community Foundation. Each individual instance will be based on a network agreed Salesforce design, with the ability for foundations to bespoke their system to fit their individual needs if required.

This role of Systems Administrator reports into the Network Digital Transformation Lead and will initially cover our existing legacy system and be an integral part of the implementation, data migration and ongoing development and support of the new system and structure.

Closing date: 1pm on Thursday 25th April

Interviews to take place: Monday 29th, Tuesday 30th April or Wednesday 1st May

Role purpose: 

To support the development of innovative teaching and learning resources underpinned by our Skills Framework, across our portfolio of qualifications and accredited awards. 

Main duties and responsibilities 

• To develop engaging and accessible learning resources using a range of different formats, which supports learners to develop essential skills through leadership opportunities.

• To build and deliver online learning and training for both learners and tutors.

• To use data and research available to generate ideas and concepts for new and existing programmes. 

• To support engagement with centres (customers) and learners to gather feedback and grow ideas to support programme development.

• To collaborate with suppliers such as graphic designers, when required, to develop high quality, visually appealing branded learning resources. 

• To support projects with third party suppliers or subject matter experts when required, to meet customer need.    

• To develop, enhance and sustain close working relationships with colleagues to support the programme development process. 

• To keep up to date with relevant insights and emerging trends to enhance the learning experiences we can provide. 

• To contribute to effective communication about our programmes, by working closely with the marketing and communications team and business development team to support messaging. 

• To be an active part of internal project teams when requested, to support the organisations goals. 

• To be an active member of the Innovation and Standards Directorate and to carry out any other reasonable duties as requested by the Head of Innovation. 

Skills, experience and knowledge 

Required/essential: 

• Proven experience in developing high quality learning resources for young people and/or educators. 

• Knowledge and experience of developing skills through learning programmes. 

• The ability to problem solve and innovate new ideas. 

• A passion for designing effective learning experiences. 

• Project management. 

• Self-starter with the ability to be proactive and driven to make improvements.

• A proven and confident communicator with a high level of written English and excellent attention to detail. 

• Experience of supporting multiple projects and products to time and budget.

• Able to develop strong relationships with those around them.

• Able to complete tasks independently and / or as part of a team. 

• Competent with IT (including Microsoft Office). 

Desired: 

• Experience using design tools such as Canva. 

• Experience in managing third party suppliers on projects, such as graphic design or subject matter experts. 

• Understanding of writing or delivering qualifications. 

• Experience of developing online learning using tools such as articulate, Moodle or similar. 

• Comfortable presenting in front of people.

Personal qualities 

• Highly driven and motivated approach to work. 

• Self-motivated. 

• Able to work across teams. 

• Self-starter. 

• Passionate about creating high quality learning opportunities. 

• Naturally curious and proactive. 

Are you passionate about supporting volunteers and looking for a new opportunity?

We are seeking to recruit a Volunteer Support Officer to join our team in  HMS Caledonia, Rosyth on a full time, permanent basis. We offer Hybrid Working - flexibility to work from home with occasional travel .In return, you will receive a competitive salary of up to £24,000 gross per annum.

The Marine Society & Sea Cadets (MSSC) is the leading maritime charity for youth development and lifelong learning. We are a vibrant and growing charity inspiring young people to achieve their potential through challenge and nautical adventure and also enabling seafarers and maritime professionals to realise their potential through learning and career development. Working with our employees, cadets, and volunteers, we have built a strong vision and five-year Future Ready strategy to meet the growing demand for what we provide, both for young people, seafarers and maritime professionals – and the thousands who aspire to be the sea cadets and marine professionals of the future. It is also about equipping them to achieve their potential and thrive in a rapidly changing world, while growing our charity to benefit even more people – including those from under-represented or marginalised groups.

The Volunteer Support Officer role:

As our Volunteer Support Officer, you will be acting as the first point of contact via email and phone for our volunteers providing warm and friendly assistance. This role provides vital support to volunteers within our enrolment process as well as administrative tasks that aid and celebrate our volunteers.

Our successful candidate will be organised, a strong team player and have excellent verbal and written communication skills.

Responsibilities as our Volunteer Support Officer will include:.

• Supporting the adult volunteer applications to join the Sea Cadets, ensuring that personnel records are updated accordingly on our database
• Administer the disclosure process as a MSSC counter signatory
• Reviewing and approving applications for the Cadet Forces Medal
• Responding to all volunteer enquiries received by MSSC by email, post and phone
• Administering personnel forms associated with volunteer progression

Requirements needed to become our Volunteer Support Officer:

• Computer literacy: strong knowledge of Microsoft Word, Excel, email, internet and experience of web based information systems
• Experience of working in a customer focused role, including handling a wide range of enquiries by phone and email, and handling challenging phone calls and emails
• Experience of using data protection procedures

Desirable

• Experience of database inputting and records maintenance and management
• Experience of setting up and using Mail Merge to issue emails or letters

Benefits as our Volunteer Support Officer will include:

• 25 days annual leave per annum increasing with length of service
• Hybrid working for many roles
• Life assurance (4x salary)
• Private medical insurance
• Generous pension (employer contribution up to 10%)
• Cycle to work scheme
• Wellbeing portal and EAP with 121 counselling
• Employee development: We are investing in our employees' development and have an annual calendar of learning and development opportunities, designed to support employees to develop into their roles and stretch them to achieve their full potential

Closing date: 17th May 2024

Interviews: 30th May 2024

If you are interested in this Volunteer Support Officer, please apply now!

All successful applicants are required to attend safeguarding training and undergo a criminal record check.

We have a brand new homeworking role in our People and Culture team.  This is a fantastic opportunity to shape the role and make it your own.  You will be the  first point of contact in the team.  You will have experience of HR administration and continuously improving processes to ensure they are both efficient and effective.  An understanding of UK employment legislation is a must. You should have a demonstrable track record of successfully building and maintaining working relationships across an organisation. You should be adept in identifying pragmatic solutions considering the full circumstances of a situation.

We are a small yet busy team. The ability to work at pace whilst maintaining attention to detail is vital, as are good organisational and prioritisation skills

SCIE is a national charity with a clear vision of a society where care and support maximise people's choices. removes social inequality and enables people to live fulfilling, safe and happy lives.

To achieve this we research, evidence, share and support the implementation of best practice. We use this evidence and experience to shape policy and outcomes, and to raise awareness of the importance of social care and social work for creating a fair and equal society. Everything we do is informed by people with experience of care and support.

We are clear that to achieve our purpose we require a workforce of capable, valued and engaged employees.

At SCIE, we are driven by our values:

• Progressive – always learning and developing.
• Inclusive – working together for equality, diversity, and fairness.
• Credible – evidence-based, robust, and reliable.
• Transparent – open and honest.
• Committed – focused on making a difference to people’s lives.

Wild in the City was established in 2013 and was incorporated as an asset locked non- profit Community Interest Company in April 2016 to address the growing problem of disconnection from nature and generational loss of knowledge and skills, and to help make nature a meaningful part of everyday life. 

We are a national organisation supporting well-being through relationship with nature. We offer programmes in hiking, woodland living skills, natural history and ecotherapy, using the skills of our ancestors to develop a deeper relationship with the natural world and nurture a sense of belonging to communities past and present. 

We are a black led organisation with a focus on health and supporting Black and minority ethnic communities in accessing nature and the countryside, addressing the widely acknowledged lack of representation and lower levels of involvement of people of colour in nature-based activity. We are a leading organisation in research and the facilitation of forums about race and nature. 

We have an exciting vision for increasing the participation of people of colour in nature- based activity and highlighting black perspectives about the natural world through our core programmes. 

• Nature Guides 

• Nature Connectors 

• Wild in the City Festival 

• Black Nature Narratives 

• Research and Consultancy

We’re looking for an exceptional individual to become our new Director of Operations. The right person will balance strong interpersonal and leadership skills and robust operational ability in the areas of finance, administration and fundraising. The role of Director of Operations is central to helping us achieve our ambition of further growing as a Black led institution for learning and caring about nature. We are looking for someone with the experience to help shape our growth and guide implementation of our 5 year plan, and who will grow with us to become our Chief Operating Officer.

• The role is offered for 21 hours per week.

  Closing date: 3rd May 2024 

  Interview: w/c 13th May 2024 

  Start date: as soon as possible 

  Full job description with responsibilties and person specification is attached

This role will lead on providing senior technical advice, leadership and guidance to the planning, delivery and monitoring of communications activities across the organisation.

Are you an ethusiastic and creative individual that enjoys supporting and working with others? Are you interested in championing Action Hampshire's communication activities? 

The successful candidate will join our existing communications team and support our communications and engagement. This role will lead on providing senior technical advice, leadership and guidance to the planning, delivery and monitoring of communications activities across the organisation. This includes supporting on elements of our communication activities; newsletter creation, website maintenance, graphic design and social media.

We are looking for someone with a creative eye, good interpersonal skills and excellent attention to detail who can communicate effectively. A key part of the role will involve exploring and implementing a data visualisation tool to efficiently monitor and review the reach and effectiveness of Action Hampshire’s communications (including social media platforms, newsletter, website hits and publication downloads, event attendance).

As a strengths-based organisation, we value the unique contributions each member of our team brings and our organisational culture emphasises coaching and leadership over management. We’re committed to inclusivity, equity and to the wellbeing and safety of our team. 

Key tasks include:

• Providing leadership enabling the delivery of high quality, impactful, engaging and informative content for the Action Hampshire website, newsletter and social media platforms
• Provide support and work with our Communications Officer and Communications Administrator to ensure we are alignment with our communications strategy
• Explore and implement a data visualisation tool to efficiently monitor and review the reach and effectiveness of Action Hampshire’s communications
• Work collaboratively with colleagues across the organisation and build relationships with our members and users

For almost 75 years, Action Hampshire has supported communities across Hampshire. Today, our mission focuses on strengthening the voluntary, community and social enterprise sector, supporting communities to raise their voices, and doing all we can to reduce disadvantage and celebrate diversity across Hampshire. Our responsive approach means we work across a wide range of issues relevant to our communities, from increasing the availability of rural affordable housing to ensuring cancer awareness messaging reaches seldom heard communities.

There has never been a more exciting time to join our talented, ambitious and friendly team. Our new 3-year strategy sets out clear goals and actions which we’ll achieve together. Our leadership team are embedding a culture of learning, experimentation and development. Our team is caring, collaborative and driven by our values of being bold, enterprising, informative, and empowering. We very much welcome applications from all members of the community, regardless of age, gender, sexual orientation, ethnicity, faith or disability. We are a Living Wage employer and Disability Confident.

The Organisation

ImpactEd Group consists of 3 discrete, but complementary, business units:

• ImpactEd Evaluation works with schools and organisations to analyse the impact of programmes and interventions to help partners do more of what works and less of what doesn’t.
• ImpactEd Consulting offers strategic and operational support for its partners, to address challenges and underpin carefully managed growth.
• The Engagement Platform (TEP) measures school and teacher engagement to support sustainable working cultures.

Since being founded in 2017, ImpactEd has worked with thousands of schools and hundreds of organisations, serving more than a quarter of a million pupils annually. We are a growing and skilled team of over 30 people. Our strategy commits to systemic impact by helping our partners to make better decisions and empowering our team to make decisions on behalf of the organisation as part of our aspirations for employee ownership.

The Opportunity

This role sits within our Evaluation unit in our Impact Partnerships team, who work with education organisations such as charities, universities and education technology companies (our ‘impact partners’). Our work focuses on helping these organisations to design and deliver evaluations, and to build their capacity for impact evaluation.

We are looking for a candidate who can support the team internally with a variety of delivery and administrative processes, working directly with our schools and partners to support their evaluation journey. This will include supporting new schools through their onboarding and data collection processes and monitoring their usage of our digital platform, the School Impact Platform.  You will also be responsible for liaising with schools to schedule focus groups with teachers and pupils and organise these events accordingly, and supporting colleagues with facilitating data collection and analysis, which will include reporting processes and creating surveys which form part of our evaluation work with schools.

The successful candidate will also have the opportunity to apply for our new professional development pathway, launching this summer. On this two-year scheme, a small cohort will rotate between our practices, gaining wider experience within strategy, evaluation and operational development within the education and social enterprise space.

About You

We are looking for some of the following attributes, though you might be more experienced in some areas than others, and open to a range of backgrounds:

• Understanding and experience of the UK education system

• Experience of quantitative and qualitative data analysis (using Excel is preferred, and this doesn’t need to be highly advanced) and report writing

• Experience of working within an administrative or customer service/partner focused role

• Track record of effective process and project management.

As well as this, you are likely to be most successful in the role if you:

• Communicate clearly and persuasively, both written and verbally

• Have exceptional attention to detail and enjoy setting up and working to clear processes

• Are analytical and happy to spend time reviewing research literature or scrutinising data

Are entrepreneurial and solution-focused: you can think on your feet and adapt to change.

Why Us?

As an organisation we care deeply about creating a meaningful place to work and supporting people to grow personally and professionally. These are reflected in our organisational values and our commitments to: 

• Agile and flexible working: responsive management, flexible hours, hybrid or fully remote working

• Personal excellence: we invest significantly in professional development, including an individual CPD budget, and formal and informal training and support

• Mental health and wellbeing: access to health and wellbeing advice and free therapist support.

Diversity and inclusion at ImpactEd Group

As a growing organisation we are committed to:

• Becoming increasingly representative of the sector and geographies that we operate in

• Providing a positive experience of work as part of an inclusive culture led by our organisational values

• Maintaining an annual EDI action plan - led by the internal team and supported by a Board sponsor.

What to expect from the recruitment process:

• We use a recruitment system, Applied, which debiases the recruitment process and all applications are anonymised until the point of interview

• We implement a standardised interview template and competencies matrix.

Are you passionate about criminal justice and want to work from home for a small charity where you can make a real difference? Are you experienced in monitoring and evaluation, and/ or administration? Then we would love to hear from you! 

The Welcome Directory are currently recruiting for a Monitoring and Evaluation Officer to lead on data collation and analysis and strengthen processes for effectively measuring and evidencing impact. The full Job Description can be found below.

Should you have any questions about the role, please get in touch by email. 

The Welcome Directory will be scheduling interviews as applications come in. Please note we reserve the right to close vacancies early should we receive sufficient applications. Therefore, if you are interested, please submit your application as soon as possible. 

The Director of Operations will work as part of the management team to develop and implement the organisation’s strategy and operational plans and to build the longer term sustainability of the organisation. They will be required to deputise for the Chief Officer in their absence and assist in the overall management of the organisation. As part of the management team the role demands a high level of flexibility, initiative and commitment. The role also involves working with the Chief Officer to design and improve our monitoring, evaluation and learning across the organisation in line with our new strategy.

The Director of Operations will have lead responsibility for overseeing the day to day operations and coordinating external partnerships and relationships. Operational oversight includes the two core pillars of work:-

1. Streams of Sanctuary programmes and awards (by streams we mean mainstream sector e.g. schools)
2. Coordination and development of network of refugee supporting groups

If you are an expert by experience (a refugee or a migrant with direct, first-hand experience of issues and challenges of the UK asylum or immigration system), you can ask for an independent and confidential support for your job application from the Experts by Experience Employment Network. Please complete the form on their ewbsite to request support and they will confirm if they can match you with a mentor to support your application.

For further information please see the job description and person specification.

Closing date – Monday 6th May at midday (we will be unable to accept applications after this deadline)

Interviews will be held online on Tuesday 14th May

Hours: 37 hours per week

Holiday entitlement:  28 days plus 8 statutory Bank holidays, pro rata

Salary: £43,050

Based: Home working

We are seeking an experienced and ambitious individual who can take on the role of Fundraising Officer.

Fundraising Officer
Location: Home-based
Hours of Work: 30 to 37.5 hours
Contract: Permanent
Salary: £24,000 to £26,000 per annum, pro rata
Reporting to: Head of Income Generation

Air Ambulances UK 
Air Ambulances UK (AAUK) is the national charity supporting the lifesaving work of the UK’s air ambulance charities, enabling them to save even more lives every day.

Purpose of Post 
The Fundraising Officer will be a key member of our ambitious and friendly Income Generation team helping to support the team across a number of national partnership income streams.

The role will have responsibility for responding to enquiries via post, email and telephone, and ensuring income and general information is captured accurately on Donorfy (CRM system). 

Key Responsibilities

• Manage and develop a mixed pipeline of national partners and prospects including researching, making approaches, applications, and stewardship activities.
• Coordinate and support fundraising campaigns and events for partners.
• Responsible for welcoming, assisting and responding to enquiries AAUK receives over telephone, email, and post.
• Responsible for thanking national supporters, adapting, and personalising templates as needed to deliver high quality thank you letters in a timely manner.
• Enter and maintain accurate records on our fundraising database, Donorfy including financial information and to proactively identify how to improve processes.   
• Provide general administrative support across the team as required.

Benefits

• 36 days annual leave including Bank Holidays FTE
• Access to an employee assistance programme
• Work from home allowance
• Access to the Blue Light Card and Blue Light Events
• Pension contributions
• Development opportunities

Closing date: Please do not delay your application as we will be reviewing applications when received and scheduling interviews as soon as possible.
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role.

TO APPLY:

If you feel you have the skills and experience we’re looking for, please apply now!

Please read the attached Job Description before applying by CV and covering letter. Your covering letter should clearly and succinctly demonstrate how you meet the person specification.

Commitment to Diversity & Inclusion: 
AAUK is committed to diversity and equality of opportunity in all aspects of our work both external and internal. We strive to be an inclusive employer and particularly encourage applications from under-represented groups such as returning parents or carers who are re-entering work after a career break, people who are LGBT+, from Black, Asian and Minority Ethnic backgrounds, with a disability, impairment, learning difference or long-term condition, with caring responsibilities, from different nations and regions, and from less advantaged socioeconomic backgrounds.

No agencies please.