Legacy Marketing Assistant Jobs
The Individual Giving Officer will work closely with the Director of Fundraising & Engagement and the Head of Fundraising to deliver significant elements of the charity’s fundraising strategy, in particular our Individual Giving income. The post holder will be responsible for growing our cash and regular donor income through both acquisition and retention activities, including through our flagship Dry January® campaign.
Reports to: Head of Fundraising
Direct reports: none
Location: 27 Swinton St, King’s Cross, London, WC1X 9NW
Status, hours: Permanent, full-time
Salary: Grade D: salary in the range of £31,437-£34,659 (depending on skills, knowledge, and experience), plus benefits.
Key Tasks and Responsibilities
Campaign project management:
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Plan, manage and deliver innovative and impactful supporter campaigns across a range of channels.
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Operate within set budgets and achieve income targets outlined in annual plans.
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Produce clear and succinct briefs to agencies, suppliers and internal stakeholders.
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Use marketing judgement to proof, edit and develop compelling creative, and make sound decisions on proposals and testing plans.
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Work closely with the Director of Fundraising and Engagement, Fundraising and Engagement Manager, Community and Challenge Events Officer and Communications team to successfully deliver campaigns and evaluations.
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Support the development of an effective welcome and supporter journey, to help increase the average lifetime value of donors.
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Continually test and learn across campaigns to improve performance.
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Deliver campaigns in a compliant way, adhering to GDPR and fundraising regulation and Code of Conduct.
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Lead on the research, design and implementation of key products including Mid-Level Giving and a new legacy proposition.
Supporter Care:
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Work with the Fundraising & Engagement Assistant to ensure excellent levels of supporter care is provided to all our individual giving donors. Including the reviewing and refining of existing processes.
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Oversee the maintenance of our individual supporter data within our CRM
Reporting and analysis:
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Closely monitor campaign results and provide updates on performance.
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Produce post-campaign analysis reports.
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Work with the Director of Fundraising & Engagement to develop and update existing reporting mechanisms.
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Make recommendations to improve the performance of future campaigns based on evidence and data.
Competitor analysis and industry perspective:
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Use existing research and insight, and where appropriate, undertake and commission new projects to derive new / further insight and analysis.
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Identify, research and develop new products, creative ideas and fundraising initiatives.
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Keep up to date with industry developments and act upon direct and digital marketing trends and statistics.
Administration:
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Manage the administrative tasks for the Individual Giving team, such as processing invoices, ordering stock and updating key documents and materials both online and offline.
Other Duties
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Work closely with colleagues across the charity to support their work and to act as ‘one team’.
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Work particularly closely with colleagues in the Communications team, optimising opportunities for joint working, especially to champion the individual giving strategy to maximise its potential.
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Contribute actively and positively to charity-wide strategies.
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Continually develop your knowledge of alcohol harm and solutions to it.
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Act as a positive ambassador for Alcohol Change UK at all times.
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Know, embrace and actively uphold the values of Alcohol Change UK at all times.
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Work flexible hours as necessary to meet the needs of the charity, time off in lieu (TOIL) will be earnt for any work required outside of normal working hours.
The client requests no contact from agencies or media sales.
Role Summary
This role will support the expanding Fundraising & Engagement team with all fundraising activities to ensure that good relationships are maintained with all Alcohol Change UK (ACUK) supporters. The Fundraising and Engagement Assistant will undertake the financial administration and recording of all fundraising income as well as being the first point of contact for the team ensuring ACUK delivers high levels of supporter care.
Reports to: Fundraising & Engagement Manager
Direct reports: none
Location: Kings Cross, London, WC1X 9NW (minimum of 3 days per week in office)
Status, hours: Permenant
Salary: Grade E: salary in the range £24,551 to £27,586 (depending on skills, knowledge and experience) plus benefits
Key Tasks and Responsibilities
Fundraising
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Coordinating ACUK’s CRM system (ThankQ) and ensuring data accuracy including:
- New donor details, communications with supporters, gift aid and consent purposes
- Championing data cleansing and monthly de-duping of contacts
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Coordinating all general fundraising enquiries including phone calls, fundraising & engagement email inboxes (providing holiday cover for the training & consultancy inbox) and post.
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Coordinating lead generation from third party challenge event companies and converting leads into participants
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Coordinating fundraising resources and merchandise including;
- Sending out materials to supporters
- Compiling fulfilment reports from online shop and sending over to fulfilment agency
- Monitoring stock levels of fundraising materials and shop merchandise
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Maintaining up to date filing systems
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Supporting with research for Trusts & Foundation applications
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Processing all physical (cash and cheques) and online donations received in accordance with ACUK’s cash handling procedures, including;
- Counting and processing cheques/cash
- Logging all donations on a central post sheet
- Processing and reporting on all donations received through the ACUK website and all third-party platforms
- Ensuring all donors are thanked in a timely manner in line with their communication preferences
- Importing all donation data to ThankQ
Engagement programme
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Act as the first point of contact for enquiries from our volunteers (Community Champions) and, alongside the Fundraising & Engagement Manager, steward our volunteers including the coordination of volunteer activities.
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Identify opportunities for supporters of different types to discover new ways to engage with them (for example helping donors become campaigners or encouraging cultural change activists to become community fundraisers, etc).
Cross-organisational Role
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Work closely with colleagues across the charity to support their work and to act as ‘one team’.
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Work particularly closely with colleagues in the Communications team, optimising opportunities for joint working.
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Contribute actively and positively to charity-wide strategies.
Other Duties
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Continually develop your knowledge of alcohol harm and solutions to it.
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Act as a positive ambassador for Alcohol Change UK at all times.
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Know, embrace and actively uphold the values of Alcohol Change UK at all times.
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Work flexible hours as necessary to meet the needs of the charity, time off in lieu will be earnt for any work required outside of normal working hours.
The client requests no contact from agencies or media sales.
Freedom from Torture is the Winner of the Overall Award for Excellence and the top prize for Campaigns and Advocacy at the 2023 Charity Awards.
We have an exciting opportunity for a Supporter Marketing Assistant in our Supporter Fundraising & Engagement Team.
Would you like to join our award-winning organisation?
About the role
Are you looking for a role that gives you variety and tonnes of development opportunities in a fast-paced fundraising team? Then this is the role for you!
We have created this role to give support across all areas of our Supporter Fundraising and Engagement Team. One day you might be attending appeal creative ideation sessions, the next helping our supporters with queries by phone, and the next writing thank you letters for people who have pledged a Legacy gift in their will. You might be giving Marathon runners advice and fundraising tips in the morning and in the afternoon creating a template to share results of our most recent newsletter.
Experience of working in a fundraising team either in Supporter Care, Direct Marketing or Community and Events would be beneficial, but mostly we are looking for someone who is flexible and excited to learn and get involved in whatever comes their way.
About you
In return, we offer a competitive package, with a generous 30-day annual leave entitlement, and 6% employer pension contribution (minimum 1% employee contribution).
Freedom from Torture is committed to showing the salary for all advertised roles and not negotiating salaries for roles, in light of evidence that this contributes to structural inequality.
To view the Job Description and Person Specification, please click
Please note a CV and a cover letter addressing the job description and person specification of the role are mandatory to be considered for the position.
Freedom from Torture is dedicated to healing and protecting people who have survived torture. We provide therapies to improve physical and mental health, we medically document torture, and we provide legal and welfare help. We expose torture globally, we fight to hold torturing states to account and we campaign for fairer treatment of torture survivors in the UK.
We campaign for national and global change, using evidence from our services and survivor voices to protect and promote survivors' rights and hold torturing states to account. We are proud to play a significant role in the global anti-torture movement. Survivors, active and empowered, are at the centre of all of our work.
Hear more about working at FfT from our incredible staff by clicking
Freedom from Torture is committed to its responsibilities under safeguarding, and expects all staff and volunteers to share this commitment. This post is subject to a satisfactory standard DBS check, as well as a need for full employment history and up to date employment references.
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions).
Freedom from Torture is an equal opportunity employer. People with lived experience of torture or asylum, from Black, Asian and minority ethnic backgrounds, LGBTQIA+ individuals and people with disabilities are strongly encouraged to apply.
We reserve the right to close the vacancy early if we receive a high volume of applications.
No agencies please.
The client requests no contact from agencies or media sales.
We are looking for a Legacy and In Memory Lead for an incredible hospice, to be responsible for managing the implementation of the legacy (gifts in Wills) and in memory strategies and developing annual delivery plans.
This is a Hybrid role with 4 days a week in the Essex office.
The Charity
A passionate and collaborative hospice, dedicated to working in partnership with the community and committed to providing high quality, safe and supportive specialist palliative care services.
You will be joining an organisation known for its supportive and inclusive working culture, offering fantastic benefits including generous annual leave entitlement which increases with length of service and a commitment to supporting staff in achieving a work-life balance.
The Role
Lead the delivery of planned activities and promotion of legacy and in memory fundraising products to achieve budget net income and grow the active support base.
Project manage all elements required to deliver planned activities.
Work closely with the Marketing team to develop on and offline marketing materials for legacy and in memory fundraising activities.
Support with line management of the Supporter Care Assistant where necessary.
The Candidate
Significant demonstrable and relevant experience of in memory and/or legacy fundraising.
Experience of developing and promoting in memory and/or legacy fundraising products.
Experience of using a variety of on- and offline channels to deliver successful marketing campaigns to acquire and develop donors / customers.
Experience of managing income and expenditure budgets.
IMPORTANT NOTE
Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful, but we positively encourage you to apply for any other positions that you may see in the future.
We apologise that we cannot contact everybody in person but thank you in advance for your interest.
Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
RAIN RESCUE - Our Charity
We are a ‘small but amazing charity; on a mission to make life better for pets in crisis in and around South Yorkshire.
Our pets are having a really difficult time as many are being left homeless having been neglected for some time. As these animals come into our care, we have our work cut out for us, helping to bring them back and ready for the world of finding their new matched home.
FUNDRAISING and COMMS - Our Team
We are an active team, who are all passionate about helping pets and the amazing work we do helping both the owners who need to rehome their pets, but also those welcoming a new pet into their lives. We strive to ensure that our charity gets all of the funding it needs to continue to help those homeless and most in need pets.
RAIN RESCUE and You
We are seeking a passionate Fundraising Manager, bringing a wealth of experience from a wide range of income sources covering Grants and Trusts and Individual Giving and being skilled in both marketing and comms.
You will be instrumental in creating a fundraising strategy resulting in a diverse and sustainable income portfolio. With an appetite to innovate and drive continuous improvement.
You will be responsible for developing and delivering a programme of initiatives to maximise income when the strategy shows the time is right, building a small but ambitious team.
ROLE SPECIFICS
1. OVERVIEW
Reports to the Chief Executive
Direct Reports Social Media Assistant p/t
- Develop and deliver a programme of initiatives to maximise income including trusts & grants, one-off and regular giving, legacies and in-memory giving.
- Monitor and evaluate donor recruitment and journey strategies, ensuring the best possible experience for donors, maximising donor loyalty and value and testing new channels as appropriate.
- Review campaign results, analysis and research across the UK market, identifying strengths, opportunities and trends that can feed into strategic plans using the Donorfy CRM.
- Be engaging with the team to bring awareness of how each can play their part in engaging our supporters.
2. SPECIFIC RESPONSIBILITIES
Management of People and Projects
Develop and deliver a programme of initiatives to maximise income including trusts & grants, one-off and regular giving, legacies and in-memory giving whilst providing leadership to the social media assistant (p/t) to create a high-performing team that is ambitious, results-driven and donor-centric.
Individual Giving and Sponsorship
Develop, implement and manage fundraising programmes in individual giving to maximise returns from the existing donor base and new donors.
- Encourage loyalty from adopters and maximise our warm donors to keep the relationship alive and they are aware of how much their support means to Rain.
- Develop off and online mail campaigns from concept through to mailing, being part of the copy creation process, ensuring GDPR compliance and ROI.
- Maximise new digital channels to reflect campaigns including website to maximise message reach and income.
- Engage pet adopters and those people we have helped by taking a pet into care, to give a one-off or sign up for monthly giving to generate regular income.
- Develop and implement a stewardship programme including regular newsletters, mailings and online activity.
- Develop opportunities for pet or pen sponsorship from both individuals and corporate partnerships.
- Encourage accompanied visits to the rescue centre site to welcome and keep gifts in wills, high donors, regular giving, Corporate sponsorship and Kennel and Cat Pen sponsorship.
- Work collaboratively across teams to help generate leads for corporate, challenge events and major donors.
- Audit the donor gifts on the CRM system and ensure timely acknowledgements are given.
- Incorporate and implement a legacy fundraising programme, promoting legacies. Manage supporter engagement events throughout the year, and the annual launch of Will Month.
- Stimulate, encourage and support fundraising activities carried out by individuals community organisations and corporations.
- Identify opportunities to raise awareness of Rain Rescue including networking events, working proactively with the media and acting as an ambassador for the charity.
Planning, Monitoring, Analysis and Evaluation
Prepare phased budgets and forecasts in line with activity plans and progress to focus on return on investment (ROI).
Grants & Trusts
Develop a pipeline of charitable trusts and foundations that could support a range of low and high-value projects, and activities across the full breadth of our work including core costs.
- Develop a Capital appeal for a high-value project for site ownership.
- Ensure a strong pipeline of prospects is maintained by tracking and planning applications. Preparing an agreed number of medium-large high-quality funding bids, in line with the requirements of potential funders.
This job description summarises the main duties and responsibilities of the post; the post holder may be required to undertake other duties of a similar level and responsibility, as required.
3. RAIN RESCUE Are we your perfect fit?
Our income is how we can help more pets. Without it, there would be no Rain and no Rescue. We can talk all day long about our candidate qualities on our shopping list but what we want is someone who brings:
- A minimum of 3 years experience in a charity fundraising role generating income from a variety of revenue streams primarily Grants and Trusts, Individual Giving and donor journey, PR, Marketing and CommsIs results-driven with an appetite to innovate
- Skills using a CRM donor management system in a fundraising role
- Experience in managing staff
- Has a proven track record of developing and implementing a successful fundraising strategy and plan.
- Proven ability to develop excellent relationships with funders and donors.
Note:- The roles and responsibilities defined within this document should be read in conjunction with the contract of employment for the person defined within this role. The particulars in this document do not affect the Terms and Conditions of Employment.
Please explain how your skills meet our needs, we are waiting to hear from you soon.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Job title: Supporter Care Officer
Reporting to: Fundraising Manager
Terms: Permanent Contract, 25 days Holiday (exc. Bank Holidays) pro rata, 5% pension contribution.
Place of work: Our central office (Bristol) with some hybrid working optional and occasional visits to our Plymouth and Bristol warehouses
About FareShare South West
FareShare South West is the region’s largest food redistribution charity. We take good-to-eat surplus food that would otherwise go to waste, and share it with over 400 charities, schools and community hubs across the south west, joining the dots between food waste and hunger and transforming an environmental problem into social good.
Purpose of role
FareShare South West’s (FSSW) fundraising strategy and income streams have developed and diversified rapidly in line with major growth since 2017. Individual giving (IG) became a new major fundraising stream for us during the pandemic and is essential for ongoing sustainability as we expand and launch new programmes and operations to fight hunger and food waste.
The Supporter Care Officer (SCO) is responsible for all donor support processes, systems, strategies and individual giving fundraising appeals, which ensure we have excellent relationships with our donors to retain and grow our IG income. Powerful narratives, storytelling and engagement with donors is crucial to ensure that our funding need and impact is shared with supporters.
The SCO will work with the Fundraising Manager (FM) and Chief Fundraising and Communications Officer (CFCO) to grow our major donor, regular giving, appeal and legacy income alongside sustaining our irregular giving and Gift Aid income. The SCO will work with the Fundraising Assistant to thank supporters, record donations and support individuals with their own fundraising events.
The pay scale for this role reflects that we're open to applications from experienced Supporter Care and Individual Giving fundraisers, and also those looking to move into the sector who have transferable skills.
The client requests no contact from agencies or media sales.
Salvation Army – Retention Campaign Manager x 2
Location: Hybrid working, 2 days in office, London SE5.
Salary: £43,798 per annum
Contract: Permanent, full-time hours.
The Salvation Army, the UK’s leading social welfare charity, has exciting opportunities to join the charity’s small, but hugely dynamic and successful, Individual Giving team with two openings for a Retention Campaign Manager.
The Salvation Army is one of the largest, most diverse providers of social and community services after the Government. With more than 650 local centres and nearly 100 residential centres, they make a powerful difference to people across the UK who might otherwise be excluded. Income raised by the Individual Giving team has grown significantly year-on-year, and this year the organisation has an ambitious target of raising over £50 million in unrestricted income.
The charity is seeking motivated and hardworking candidates to join the team, taking the lead on multiple retention appeals and supporting the Retention team to deliver an annual income target of £40 million. You will inspire and motivate supporters to continue supporting and to drive loyalty. You will deliver both online and offline activity, including cash appeals, direct debit and upgrade asks, and loyalty communications – as well as our flagship £14M warm Christmas Appeal. You will also be responsible for managing and developing one line report.
Successful applicants will have demonstrable experience of working within Individual Giving across a range of direct marketing channels. They will be a brilliant team player with exceptional project management and organisational skills, the ability to manage relationships with key external agencies and strong attention-to-detail. This will be a great opportunity for somebody looking to progress within their fundraising career and work for a charity with multi-million-pound income targets.
CLOSING DATE: 9am, Tuesday 2nd April 2023
PLEASE NOTE: We will be longlisting applications as soon as we receive them, so please apply early to register your interest.
Join The Navigators, a Christian discipleship charity, as our Events and Relationships Executive. This role is perfect for recent graduates or those with relevant experience looking to progress towards a management position. Whether you're interested in events or fundraising, we welcome part-time applicants. Based in Southampton (with some hybrid working possible), you'll help organize events nationwide, starting off marking our 70 years working in the UK. Supported by our Operations Manager, you'll plan events and build ongoing connections with supporters old and new through our NavNetwork membership. Additionally, you'll spend 40% of your time cultivating relationships with grant-making trusts, guided by senior leaders and an external consultant.
Responsibilities:
- Coordinate events nationwide, including our flagship National Conference.
- Build and maintain relationships with supporters through our NavNetwork membership.
- Develop relationships with grant-making trusts, dedicating 40% of your time to this.
About you:
- Proactive, adaptable, and able to manage multiple projects.
- Strong communication and organizational skills.
- Educated to degree level or relevant experience in events or fundraising
- A practicing Christian who shares our passion for discipleship
Benefits:
- Competitive salary.
- Non-contributory pension scheme.
- Opportunities for career progression and training.
- Fun and supportive team environment.
If you're passionate about empowering people to get alongside others and see what God can do, download the candidate information pack for more details.
In your CV please provide a full education and career history.
In your covering letter please ensure you demonstrate how you meet the requirements and skills set out in the Candidate Information Pack.
The client requests no contact from agencies or media sales.