Legal And Programmes Officer Jobs in Charing Cross, Greater London
Westway Trust is seeking a qualified accountant to join as our Head of Finance who will lead on all aspects of the finance function to achieve the Trusts goals. You will also manage a small team and will offer strategic finance support across the range of activities undertaken by the organisation.
You will have significant experience operating at a senior level within a complex organisation and registered charity, and will possess the right blend and balance of strategic, communication, innovation and people skills.
Key responsibilities of the role include but not limited to:
- Lead, manage and improve the Trust’s finance function and provide accurate, timely and relevant financial reports as required by the CEO, Executive Team and the Trust Board.
- Be the Executive Lead of the Finance Audit and Risk Committee, ensuring timely papers to the CEO and to the Committee and Board as required and liaising with the Head of Governance and HR as required.
- Ensure the provision and reporting of financial accounts, forecasting and large-scale project/programme budgets, estate development plans, and the associated reporting.
- Oversight of the legal and financial statutory processes in line with the Charity Commission and Companies House requirements, including the Annual Audit. Allocating tasks for timely responses and keeping all colleagues abreast of progress.
- Monitor, cash flow, reserves, analysis of performance against the organisation’s annual business plan and dashboard as it relates to the finance function.
- Contribute to the overall leadership of the Trust and to the Trust’s future strategic and operational planning. Support Executive Team colleagues as required on the delivery of cross-team initiatives.
- Line management of the Senior Finance Manager, the Debt Recovery Consultant and the Development Partnerships Lead.
Essential Experience, Skills and Attributes:
- Significant and successful experience of operating as a Head of Finance, ideally in a charity setting.
- A track record of working collaboratively with a team to develop successful internal partnerships and achieve joint success against shared objectives.
- Experience of the finance function and all the associated processes, with strong attention to detail.
- Experience of implementing enhanced reporting tools within financial software, including the ability to coach others.
- Practical knowledge of VAT, including accounting of partial exemption relevant to charities.
- Experience of managing staff and supporting their development.
- Strong interpersonal skills for both workplace and external representation contexts, operating with enthusiasm, flexibility, energy and commitment and demonstrating credibility and gravitas.
Desirable Experience, Skills and Attributes:
- A good understanding of the local area.
- Experience of change management.
- Competency in use of Access Dimensions, Focal Point and other MS Office software packages.
Qualification:
- Must hold a formally recognised professional accounting qualification.
The application deadline is Wednesday 15 May 2024 when applications will be reviewed and shortlisted for interview. However, we reserve the right to close the application early. An early application is strongly recommended.
About Westway Trust:
The Westway Trust is a unique charity that stewards the resources of 23 acres of space under the Westway A40. In 2019, a local community campaign ensured that the Board of the Trust is led by local people and the Westway Trust now works together with the local community to enable North Kensington to thrive.
In 2021 a new plan was created for the organisation. This plan set a new vision, mission and values and the Trust now has a clear transformation programme to achieve social, environmental, and economic wellbeing and justice. Our leadership team is testament to our values as we strive for excellence and to deliver our ambition, we work with a full range of stakeholders including around 80 Member Organisations.
The estate is home to more than three acres of public green space, 120 tenants including more than 20 charities and non-profit organisations, two sports and fitness facilities, 48 light industrial units, 4 car parks, 34 offices, 32 shops, and an Olympic-registered skate park.
We already receive more than one million visitors each year to the estate, and we want to expand the community, cultural, retail, sporting, and enterprise opportunities here together with improvements to the public realm so that it is a place the tenants and community is proud of, and even more visitors can enjoy.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Who are we looking for?
We are seeking a proactive, dynamic IT professional to support in the development and maintenance of our information and digital systems. Excellent communication skills, a keen eye for detail and a proactive approach to problem solving are essential. The ideal candidate will be confident to act as a first point of contact for IT support, maintain our digital systems including CRM, and be able to work both independently and as part of a small team.
Main Role & Responsibilities
The post holder will support the Information Systems Manager to ensure the IT systems/platforms are developed and are fit for purpose for the technical requirements. This role will be responsible for supporting the development and maintenance of Ygam Connect (Sharepoint intranet), including migrating files and business processes, liasing with the external developer and working with Connect Champions across Ygam.
The client requests no contact from agencies or media sales.
Location: Remote or London hybrid
Bowel Cancer UK is the UK's leading bowel cancer charity. We're determined to save lives and improve the quality of life of everyone affected by bowel cancer. We support and fund targeted research, provide expert information and support to patients and their families, educate the public and professionals about the disease and campaign for early diagnosis and access to best treatment and care.
We currently have around 90 staff based in England, Wales Scotland and Northern Ireland.
Thanks to the generosity of our community, we’re in a privileged position to be able to grow our staff team to deliver our ambitious new strategy, which will be launching in the spring. There are huge challenges facing bowel cancer patients across the UK, and our community needs us now more than ever. We’re building a strong and united team to bring us closer to a world where nobody dies of bowel cancer.
We’re looking for an experienced and proactive online community professional to join our friendly and supportive Peer Support team. This role is part of our peer support services team and will be responsible for supporting our online peer support communities, including our forum and Facebook groups.
The post holder will work directly with the Peer Support Manager and the Senior Online Communities Officer, as well as with colleagues from across the charity to develop our online communities, helping us to reach and support more people affected by bowel cancer and those concerned about symptoms, risk and pre-diagnosis.
Please apply by sending your CV accompanied by a cover letter (no more than two A4 pages) which explains your interest in this role, addresses how you meet the person specification, and demonstrate how your experience and knowledge fulfil the criteria.
If you'd like an informal chat about this role please contact Richard Ellis, Peer Support Manager.
Safeguarding:
Safeguarding is everyone's responsibility and at Bowel Cancer UK we are committed to safeguarding children, young people and vulnerable adults and we expect all staff and volunteers to share this
Closing date: 12pm, 02/05/2024
Interviews: Thursday 9th and Friday 10th May 2024
The client requests no contact from agencies or media sales.
To learn more about social prescribing, our organisation and this role, please visit our website.
NOTE: The application deadline has been extended from the original deadline of 15th April 2024 to 1st May 2024.
Operations Coordinator (Finance & People)
Background
The National Academy for Social Prescribing (NASP) is a newly registered charity and company limited by guarantee. Our goals are to promote social prescribing and to bring about a social revolution in wellbeing, as set out in the NASP Strategic Plan.
To learn more about our organisation, partners, and social prescribing, please visit our website.
NASP operates through a hybrid model of working, with most work taking place remotely using Microsoft Teams for meetings and planning. We have an office space at London’s Southbank Centre which staff can use to work. Travel to this (and other sites) will be required from time to time for meetings, site visits, events, and away days.
Recruitment
At NASP, we are passionate about creating an inclusive workplace that promotes and values diversity. We know that different ideas, perspectives, and backgrounds create a stronger and more creative work environment, and so we welcome applications irrespective of the applicant's age, disability, sex, gender identity and gender expression, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances. We also welcome applications from neurodiverse candidates.
We seek to support candidates with relevant lived experience recognising that first-hand experience of what NASP seeks to achieve around social prescribing is valuable.
We have processes and policies in place to ensure that all applications are treated fairly throughout the recruitment process and that we make reasonable adjustments for those who require it. Applications are welcomed from applicants who wish to apply for a position based on a flexible working arrangement. Should a candidate be successful after the interview stage, this request will be accommodated within the needs of the role.
NASP seeks to be a truly 21st Century employer and organisation. Supporting our staff’s wellbeing is central to that goal, as our staff are one of our greatest assets.
And therefore, we look forward to hearing from you about the role of Operations Coordinator (Finance & People).
Role Details & Staff Benefits
Salary: £32,000 per annum
Duration: 12 months (with possibility of extension)
Hours: Full time
Location: Hybrid – NASP have a permanent office space at London’s Southbank Centre, this role will be expected to work up to 2 days per week here, with the remainder worked remotely at home. There may also be additional travel required for staff days and other events.
NASP offer a range of core benefits for staff on payroll, including:
- 30 days paid annual leave per annum, plus Bank Holidays
- An additional day of paid leave per year on your birthday
- Opportunities for Volunteering & CPD days each year
- Opportunity to request flexible working arrangements, including compressed hours
- Contribution to annual eye test, eyeglass purchase, and flu vaccination
Purpose of This Role:
This is a pivotal role to support NASP’s strategic aims to promote and spread social prescribing at a local, national, and international level.
The purpose of this role is to provide operational support and act as point of contact for the organisation’s Finance and People functions, as well as providing Programme support across the organisation, ensuring smooth running and continual improvement of NASP’s processes.
The role sits in the Operations team and will work closely with the Director of Operations, wider Operations colleagues, and external Finance, Legal and IT providers, as well as providing support across the organisation. This will include supporting on NASP’s Innovation programme.
Person Specification:
Knowledge of finance processes, including bookkeeping, year end, invoice & purchase order administration; and preferably experience of accountancy processes for charities
- Experience with accountancy software and systems (e.g. Xero, ApprovalMax, Soldo)
- Experience of developing, interpreting, and managing budgets, forecasts, I&E statements, cashflows, etc.
- Knowledge of HR processes and policies, including supporting staff as point of contact for enquiries
- Ability to manage sensitive information and maintain high levels of confidentiality & discretion
- Experience of project management/support
- Experience of detailed administrative & business support
- Interest in and/or experience of developing Wellbeing and EDIB policies and processes, to develop internal working culture
- Demonstrable ability to work in a complex organisation that works remotely, and draw people and teams together for projects successfully
- Highly organised, diligent, thorough and reliable
- Excellent IT skills and proficient at all relevant systems e.g. Microsoft
- Highly proactive, responsive and able to work on own initiative to deliver appropriate support
- High level of literacy and excellent communication skills
- Flexible, positive approach and willingness to learn and collaborate
- Knowledge and empathy with NASP’s values and ambition as set out in the NASP Strategic Plan
Responsibilities:
Finance
- Act as first point of contact for Finance enquiries, both internally and externally
- Manage the Finance mailbox, ensuring queries are dealt with efficiently
- Co-ordinate day-to-day financial operations, including processing of invoices, purchase orders, expense claims, reconciliations, etc.
- Overseeing virtual card system (Soldo) for NASP employees
- Supporting CEO, Director of Operations (DoO) and Director of Finance (DoF) on budgeting, forecasting, reconciliations, and year end process as required
- Working with external Finance provider (Carpenter Box) to support processes
- Attending regular finance catchups, supporting these meetings and providing feedback on issues & processes
- Provide support to colleagues on NASP’s financial systems (ApprovalMax, Xero, Soldo, etc.), including developing and running training sessions as required
- Ensuring online and paper filing of NASP finance documentation is accurate, organised, and kept up to date
People, HR & Recruitment
- Act as first point of contact for staff HR enquiries, e.g. policy, annual leave, absences
- Work with DoO and CEO on HR matters where needed (supporting meetings, liaising with staff)
- Support line managers on annual appraisal and probationary review process
- Support on recruitment, including developing job documentation, posting job adverts, liaising with candidates and managing enquiries, scheduling and supporting interviews
- Work closely with the Executive Assistant for onboarding and induction of new starters, including arranging for IT equipment to be shipped
- Proactively identify ways to improve and streamline People & Culture processes
- Drafting and issuing contracts for freelancers, using NASP standard templates
- Support on People-related working groups, e.g. EDIB and Wellbeing
Programme Support
- Provide administrative support for colleagues on specific projects/programmes as required, including NASP’s Innovation programme (e.g. sending network updates, developing case studies for Innovation Hub, uploading data to NASP’s CRM system)
- Manage and minute meetings, including sending agendas, noting actions, and diary management
- Providing input and support on related areas of expertise (Finance, HR, Operations) to colleagues across the organisation, e.g. developing budgets or advising on organizational policies
- Monitoring and evaluation of programmes, to improve effectiveness (including financial evaluation)
Other Responsibilities
- Work with Operations team on improving and developing processes across the organisation, e.g. Wellbeing, EDIB, staff days, events
- Deputise for Operations team colleagues as needed to cover annual leave (e.g. supporting on meetings or managing correspondence)
- Work with external IT provider (Logicata) to support staff with helpdesk enquiries, and delivery/return of equipment as needed
Reporting To: Strategic Projects Manager
How to Apply
NOTE: The application deadline has been extended from the original deadline of 15th April 2024 to 1st May 2024.
Please complete the application form (available on the Careers page of the NASP website) and send via email to our recruitment team by 12:00 (midday) on Wednesday 1st May. NASP have the right to bring the application deadline forward as they deem fit.
Ensure you complete all sections, including the Supporting Statement, and the details of 2 referees, including your latest employer or contracting organisation. Please make sure to add your name to the title of the application form before submitting.
Please do not send your CV. We want to assess everyone in the same way, so we will assess your application solely on the information given in the application form.
Interviews will be held w/c 13th May. For more information and an informal conversation, please email any questions to our recruitment team.
Please note that any personal data you share will be treated confidentially and will only be used for recruitment purposes.
All appointments are subject to proof of right to work in the UK, references and a 3 month probationary period.
We support communities and organisations through social prescribing so that more people across the UK can enjoy better health and wellbeing.
The client requests no contact from agencies or media sales.
Make your mark as a key leader in this growing charity
This is a key leadership role in this vibrant, user-led charity based in Richmond and Wandsworth. You will be providing leadership and direction to 5 team leads/managers as well as leading and directing development to increase the scope and depth of the services we offer. We are looking for innovation as well as sound leadership skills and professional knowledge of employment law is a given.
Ruils is a charity supports disabled children and adults, to live independently, be part of their community and to live life to the full. We provide information, advice, practical support, befriending and accessible activities to our clients and families. We enable individuals to have choice and control over the way in which they get their support.
The Adult Services Team Manager is one of 3 team managers reporting to our Chief Executive Officer. The services managed include Direct Payment Support across Richmond and Wandsworth, Befriending and Community Activities, our Benefits and Housing Advice and Information service and our Counselling service.
We constantly research and develop services to meet the identified needs of the community and this role would suit someone who wants a good level of autonomy to develop new ideas.
The Adults Services Manager works alongside our Children’s Team Manager and our Social Prescribing and Community Development Manager, supported by Finance, Fundraising and Campaigns and Communications Managers.
Purpose of Post
- To be responsible for the management of the Support Services to Direct Payment clients in Richmond and Wandsworth.
- To be responsible for the research and development of adult services in Richmond and Wandsworth.
- To oversee promotion, monitoring and delivery of the CILS, Pathways and Counselling services.
- To provide leadership and supervision, performance evaluation and general support for all of the adult services team managers and leads
- To be responsible for adult safeguarding and health and safety across the organisation.
What you might be doing now:
- You might be working for or volunteering in a similar charity or in a similar role.
- You may be looking to work part-time to fit around your other responsibilities.
- You may be a HR practitioner looking for a new management challenge away from the corporate world
- You may have worked for a local authority, but are looking for more autonomy and flexibility
- Or you may have the skills we need from some other combination of work and volunteering.
Main Duties include:
Management of Direct Payment Support Service
- Lead and manage the Direct Payment Support Service across Richmond and Wandsworth Boroughs through an experienced DP Project Manager.
- Provide support to the DP Project Manager to resolve complex DP HR management issues around the area of employment law.
- Support the Project Manager in their work with the local authority to set targets for the project, monitor performance against these targets and identify and resolve any issues that arise.
- Report as required to the commissioners and the Ruils Board of trustees
- Work with the DP Project Manager and the CEO on new DP projects and funding applications as required.
CILS, Pathways and Counselling Teams
- Lead and manage the delivery of the Community activity, Befriending, Pathways and Counselling services.
- Work with the CILS partners to ensure that the service is meeting Local Authority targets
- Report as required to the commissioners and the Ruils Board of trustees
- Responsible for ensuring active promotion of the services to potential and existing clients and stakeholders and to ensure representation of Ruils at networking events.
- Work with the CEO and Fundraising Manager to ensure projects are fully funded and demand is well managed.
General Responsibilities
- Responsible for ensuring safeguarding policies and principles are upheld across Adult Teams.
- Responsible for Health and Safety across the organisation.
What we can offer you:
- A vibrant and interesting work environment – every day is different.
- An experienced and supportive CEO and a great team
- Training and development opportunities.
- Flexible working.
- Kind and caring colleagues who work as a team.
- Cycle to work scheme.
- Access to an employee assistance programme (EAP)
- 1-2-1 coaching
We welcome applicants from all walks of life, training and mentoring will be provided.
We actively encourage applications from disabled people and people with long term health and mental conditions. We operate a Guaranteed Interview Scheme in that we will guarantee an interview to all disabled applicants who meet the essential criteria for the post. Please state in a cover letter if you wish us to consider you for this guaranteed interview scheme.
Please apply in writing with a cover letter and stating your current salary to Viv Sage our HR Consultant at Better Talent.
Closing date for applicants: 1st May 2024, interviews the following week.
Please apply in writing with a cover letter and stating your current salary to Viv Sage our HR Consultant at Better Talent.
Are you a Data Protection Coordinator looking for a new opportunity?
We are seeking to recruit a Data Protection Coordinator to join our team on a full time, permanent basis offering Hybrid Working - flexibility to work from home. In return, you will receive a competitive salary of £19,500 per annum (£32,500 full time equivalent).
The Marine Society & Sea Cadets (MSSC) is a vibrant and growing charity delivering life changing nautical adventure for young people through the Sea Cadets to give them the best possible head start in life. We also provide personal and professional development opportunities for seafarers with the Marine Society. Working with our staff, cadets, and volunteers, we have built a vision and five-year strategy to take us forward and further improve the astounding contribution already made through our work to the lives of thousands of young people and seafarers, while fully supporting our volunteers who are vital to our success.
About the Data Protection Coordinator role:
We are currently looking to recruit a dynamic and proactive Data Protection Coordinator, reporting to Legal Adviser and Data Protection Officer, to implement the Marine Society and Sea Cadets’ (MSSC) data protection policies and lead on the responses to Subject Access Requests (SARS).
Responsibilities as our Data Protection Coordinator will include:
- Ensuring work is developed, delivered and promoted in line with data protection policies and statutory requirements
- Deliver effective support for volunteers and area management teams
- Good practice in relation to data protection
- Creating and promoting GDPR best practices
Requirements:
- Knowledge of and experience in applying Data Protection legislation and GDPR
- Experience of delivering projects to meet agreed outputs and outcomes and of delivering against reporting procedures and requirements.
- Experience of working in a customer facing role, including handling enquiries by telephone and email.
- Strong IT literacy
Desirable
- Experience of working with volunteers
- Experience of project management processes
Benefits as our Data Protection Coordinator will include:
- Flexible Working hours and a hybrid culture
- Cycle to work scheme and Season Ticket Loan
- 25 days annual leave plus bank holidays – pro rata for part time employees
- Life assurance (4x salary) for those that join the pension
- Private medical insurance
- Pension (employer contribution up to 10%)
- Wellbeing portal and EAP with 121 counselling
- Employee development: We are investing in our employees' development and have an annual calendar of learning and development opportunities, designed to support employees to develop into their roles and stretch them to achieve their full potential.
- National staff conference: All employees come together once a year to reflect on the past year and celebrate success at our offsite staff conference. This is a great opportunity to listen to employees' views, and for employees to network, share information and socialise.
Closing Date: 8 April 2024
Assessment Day: Monday 15 April 2024
If you are interested in this Data Protection Coordinator, please apply now!
All successful applicants are required to attend safeguarding training and undergo a criminal record check.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
The British Institute of International and Comparative Law (BIICL) is looking for an Events and Marketing Assistant. BIICL is the foremost independent legal research and discussion body in the United Kingdom in its field, and one of the leading such bodies in the world.
The post at BIICL is for a fixed term of 12 months with the possibility of an extension. The post would be particularly suited to a recent events management or marketing graduate looking to develop a career in events management or in marketing for a charity or educational organisation.
The Role
The person appointed will report to the Marketing Director and work as part of a small team of staff responsible for events and marketing. The person will be involved in all aspects of the marketing team’s work including:
· Production and editing of printed and digital materials for events and other marketing activity
· Updating and maintaining the Marketing and Events team documentation and databases;
· Liaising with a range of stakeholders including members, event attendees, suppliers and partner organisations.
· Creation of content and posting on the BIICL social media channels.
· Online research for targeting of BIICL events and courses
· Dealing with event enquiries on a day to day basis
· Maintenance of the BIICL website with creation and updating of content within the BIICL and Bingham Centre sites
· Production of invitations and processing of replies
· Setup and support for the running of online and hybrid events for the Institute
· Ad hoc administrative support on Events and Marketing related tasks
Person Specification
It is expected that the successful applicant will demonstrate and provide evidence of the following:
· A degree or equivalent experience in event co-ordination or marketing;
· Effective project management skills and good attention to detail;
· Strong administrative and organisational skills;
· A personable, presentable and articulate team member with the ability and willingness to work collaboratively and collegially with colleagues;
· Strong copywriting skills and the ability to communicate complex ideas clearly and succinctly;
· Highly proficient user of MS 365 and office programmes, social media platforms and Zoom / other video conferencing software;
· Knowledge of photo and/ or video editing;
· Experience of Mailchimp, Sogosurvey Adobe InDesign or Adobe PhotoShop would be a benefit.
The post will be paid £24,000 - £25,000 per annum. It is hoped that the person appointed will commence as soon as possible.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
The Margins Project, Union Chapel’s Frontline charity, work with people who are homeless or who are at risk of homelessness and helps address pertinent social justice issues these communities face.
The charity runs three integrated programmes:
• a community drop-in programme providing access to nutritious hot meals, and limited access to showers & laundry services.
• advice and engagement programme providing one-to-one as well as group advice service on benefits and housing, and onward referrals to pertinent services.
• support employment programme offers a paid catering training to 10 people who have had experience of homelessness, substance misuse, mental ill-health, and or imprisonment.
Our range of services are designed to help guests (service users) at varying stages, from having no roof over their head to getting back into employment.
This role offers an opportunity for an experienced adviser to help shape and evolve Margins services. Experiences on the ground at the drop-in programme inform the charity’s strategic direction. The role will involve expanding our partner network to link into pertinent statutory and other charitable organisations that provide services that will help our guests with their housing, substance misuse, recidivism, and mental health challenges.
We work closely with people on an individual case work basis to get guests off the streets, into hostels or temporary accommodation where possible, and work with private and social landlords on a range of issues. We support and represent the people we work with on the phone and in person, including at the council, the doctors, the job centre, and benefits tribunals.
Our drop-ins run on Mondays and Wednesdays 11:00am to 1:00pm where attendance is currently from 65 to 75 guests. The advice and engagement worker works more intensively with smaller numbers of up to 20. The demand for more follow up work and advocacy support has been increasing over the last two years and this in-house advice worker is critical for this demand.
Working collaboratively with the Drop-in Community worker (currently vacant), the head chef, and a small group of dedicated volunteers, you will be responsible for the support of a caseload of guests, some with complex needs, and will undertake key work responsibilities including registering the guests, identifying their housing, benefit and personal needs and conducting all necessary follow ups including occasional advocacy support, where deemed necessary.
Job Title: ADVICE AND ENGAGEMENT WORKER
Responsible to: Head of Margins
Location: Margins Offices at Union Chapel, Islington, London
Salary: £32,500 - £35,000
Terms: Full time 37.5 hours per week with 1 hour unpaid for lunch.
Three-month probation, two months’ notice.
23 days annual leave + bank holidays. Workplace pension scheme (NEST)
Start date: May 2024
Purpose of Job:
• To advise and assist guests (service users) with benefit claims and related issues, e.g., Housing Benefit, DLA, PIP, Income Support, ESA, Universal Credit, and other benefits. In particular, assisting them to claim Housing Benefit and UC to reduce risk of rent arrears.
• To develop significant contact and liaison with comparable housing and benefits advice organisations.
• To encourage guests engage with Margins activities, and where practicable, with the wider Union Chapel activities.
• To develop, facilitate and deliver group advice workshops/training programmes and open discussions forums to engage guests who historically do not engage with Union Chapel.
• To Refer Margins guests to relevant internal and external services.
• In liaison with the head of Margins and the chef to refer potential candidates to Margins’ Supported Employment Programme.
The Advice and Engagement Worker will have an active role in identifying and engaging guests as well as referring potential candidates to the Supported Employment Programme, a programme anticipated to expand beyond its current services in Margins catering.
Responsible For:
• Working with caseload of guests
• With the support of drop-in services community worker (currently vacant) to ensure the smooth running of the drop-in services
• Identifying opportunities to improve services both at a project and organisational level.
• Assist the Head of Margins in ensuring that the Margins Project remains GDPR compliant.
• Represent the organisation effectively internally and externally.
• Working in partnership with statutory and other charities to deliver co-ordinated support to guests.
• Identify relevant training opportunities in capacity building.
• Initial liaison with and acting as the first referral contact for the Supported Employment Programme
Key Duties:
• To encourage and assist guests achieve the maximum income from benefits to which they are entitled to, and to refer to relevant support services such as mental health, social services, community support.
• To advise guests on basic budgeting and where applicable to refer to Tenancy Support Officers or outside agencies for more complex help.
• To liaise closely with local authorities, social, and private landlords to try to achieve the best outcome for our guests.
• To identify if the guest is accessioning the right benefit that will support their long-term wellbeing.
• To support newly arrived refugees with their housing and benefit advice needs.
• To actively assist guests with formal appeals against Local Authority, DWP and HMRC decisions regarding benefit entitlement. Representing at Appeal Tribunals.
• To signpost guests to resources that can assist them in finding work.
• When needed, signposting guests to specialist providers in mental health or drug and alcohol support services.
• To Support guests on paying their rent, including providing advice on benefits and debt management.
• To Address breaches of occupancy agreements and develop strategies that would prevent and avoid eviction.
• To assist guests with backdated claims for Benefit by supporting their applications through to completion.
• To ensure all guests’ files are up-to-date and that data is captured on our management system.
• To provide written reports and statistics as and when requested.
• To attend supervision, training, and meetings as and when required.
• To provide advocacy support to guests as and when required.
PERSON SPECIFICATION
Essential:
• Good knowledge of the benefits system, including Universal Credit.
• Experience of working with homeless and marginalised people and understanding of the issues that face them.
• Experience of working or collaborating with people with mental health issues.
• Experience of working with refugees and their needs.
• Ability to manage challenging behaviours.
• Embrace a strength-based approach.
• A clear understanding of professional boundaries.
• A knowledge of the best practice in Safeguarding Adult procedures.
• Excellent written and oral communication skill.
• Ability to work proactively as part of a team.
• Ability to plan, manage and action follow-ups on time and manage and contain workload.
• Proficient in IT skills and competence in Microsoft Office applications.
• Committed to personal and professional development through ongoing training.
Desirable:
• Minimum of 3 years’ experience of providing advice to vulnerable groups
• Experience of delivering provision for the benefit of vulnerable backgrounds
Equal Opportunities:
• Ensure consistent and effective implementation of Union Chapel Equal Opportunities & Diversity policy and procedures.
• Positively promote an environment which respects and values the diversity of staff, volunteers, and Guests.
This is a guide to the nature of the work required of the Advice and Engagement Worker. It is therefore not comprehensive or restrictive and may be reviewed with the postholder and the line manager from time to time. The post holder may undertake any other reasonable duties within the capabilities and scope of the post as specified by their line manager. In such circumstances appropriate training will be provided.
How to apply
Please apply with your CV and a support statement, both no more than two pages, outlining your skills and experiences to meet the criteria of the role, why you want to work for Union Chapel Project and your availability to start with “Advice and Engagement Worker” in the subject line. Please also complete our Equal Opportunities Form.
Closing date: Tuesday 30 April 2024, 8am
Interviews will take place w/c 13 May 2024
The client requests no contact from agencies or media sales.
Job description
The Cleft Lip and Palate Association (CLAPA) is the national charity for people affected by cleft lip and palate in the United Kingdom.
CLAPA supports people affected by cleft to take control of their journey, connect with others, and use their voices to impact the future of care. Our vision is that no one affected by cleft lip and palate in the United Kingdom will go through their journey alone.
We are seeking a Fundraising Coordinator (Individual Giving) to join our small but dynamic Fundraising team.
The role requires excellent donor care and stewardship skills. All forms of communication will be required including the proactive use of digital channels such as the website and social media platforms.
The Individual Giving Fundraiser will play a vital role in increasing income from our existing supporters. You will support donor acquisition as well as taking the lead on retention of our supporters across multiple channels including cash appeals, regular giving, lottery and in celebration giving. The role will also support the Head of Income in the delivery of a legacy and major donor program.
You will develop and deliver excellent stewardship programmes that drive retention by deepening audience understanding of the challenges that people affected by cleft face and the impact that their donations make. Using data and insight, you’ll deliver compelling campaigns, with people affected by cleft right at the centre. You’ll use creative tools and techniques to demonstrate impact and inspire future action.
The ideal candidate is a creative and confident communicator who shares our values and our staff team’s dedication to supporting the UK cleft community.
How to Apply
Please read the Recruitment Pack in full and then complete the online Application Form linked within. For safeguarding reasons, we are not able to accept CVs.
Applications close: Monday 13th May at 12.00 (noon)
Interviews: Thursday 23rd May (via Zoom)
Start date: ASAP
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Do you have a prowess for political engagement and community building with exceptional relationship building skills?
Our Director of Delivery will be responsible for ensuring our mission critical functions are resourced, high performing and making a real impact.
You'll need to hit the ground running in this general election year, and have a demonstrable ability to successfully lead a team to drive outcomes and quality.
You'll have a natural aptitude for leading projects and some experience of identifying, securing and delivering income generating client relationships, ensuring efficient coordination and maximum impact.
You'll likely already be a successful team leader, looking for a unique opportunity like this to make that all-important step from manager to senior leader, learning on the job and developing while you deliver.
For our perfect candidate we prioritise ambition, energy, enthusiasm and a willingness to learn over ticking all the boxes!
Are you passionate about driving change, fostering inclusivity and making a tangible impact for the climate and nature crises? HFTF has an amazing opportunity for someone to do just that. You will want to:
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Lead our talented and enthusiastic team to deliver our projects and develop successful partnerships
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Learn about becoming an effective Director at a charity
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Work with a supportive board and develop yourself for your next career step
Apply now and be part of a dynamic organisation committed to creating meaningful change.
About Us
Hope for the Future is a climate change charity that trains communities, groups and individuals to work with politicians on climate change. Our vision is to see politicians of all political persuasions joining together with each other and with communities across the UK to drive inclusive action on the climate and nature crises.
We operate nationally at a grassroots level, linking constituents with their elected representatives, running training and holding events.
We are currently seeking a Director of Delivery to join our team on a full-time, permanent basis.
The Benefits
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Salary of £41,976 (with a £3,000 London weighting for qualifying postcode areas)
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30 days' annual leave plus bank holidays
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Employers’ Pension Contribution
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Cycle to Work Scheme
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Season Ticket Loan Scheme
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Wellbeing support
The Role
You will have specific responsibility for:
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Growing HFTF’s impact, leading and overseeing the delivery of HFTF’s delivery projects and programmes and working with staff to ensure delivery targets are met
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Effective line management of the Policy & Engagement Officers, leading, supporting, managing and motivating staff,
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Supporting the Policy and Engagement team with work as required
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Developing and overseeing the monitoring and evaluation and impact measurement for fundraising bids and reports to funders.
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Acting as the lead contact for Hope for the Future’s network of partner organisations growing HFTF’s paid partnership work
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Ensuring that we are engaging new constituents and that we are working towards reaching and representing all sectors of society.
Other responsibilities
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Regularly travel around the country to workshops and meetings and to the head office in Sheffield.
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Networking to seek new partners and clients for the purpose of acquiring new training requests and potential collaborative work (paid partnerships)
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Representing the organisation at events,conferences, and partnership meetings and in external communications
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Continually championing the values, mission and vision of Hope for the Future to strengthen democratic engagement and drive inclusive action on the climate and nature crises.
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Maintain an awareness of advances in the climate and nature movement and national/ local politics.
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Maintain a strong working knowledge of climate change developments in Parliament, including changes to policy and specific MP involvement in such developments.
The ideal candidate will have
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Excellent organisational , prioritisation and communication skills
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A high level of autonomy and self-motivation, with an ability to think independently and solve problems proactively
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Excellent interpersonal, influencing and negotiating skills across a range of professional and community settings
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Strong IT skills, understanding of digital communications, analysis of data and creating reports.
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Strong multidisciplinary project, programme and resource management skills with the ability to ensure delivery targets are achieved.
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Minimum 2 - 3 years in a management, leadership or operational delivery role within a not-for-profit, NGO, social enterprise, charity or similar organisation.
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Experience and success in leading, supporting, motivating and managing and coordinating a team to work towards delivering an organisation's strategic goals
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Experience in building and maintaining effective partnerships and networks with external organisations.
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A strong working knowledge of the UK political system and with national and local political structures and processes
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Experience of working with elected representatives
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Experience of delivering, monitoring and evaluating effective community engagement campaigns / outreach work
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Experience of designing and facilitating workshops, trainings, both online and in-person
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An understanding of monitoring and evaluation and impact measurement
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Ability to seamlessly operate at a strategic and tactical level, leading by example and rolling up sleeves when necessary
Hope for the Future is an equal opportunities employer, we value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive we are, the better our work will be.
Applications will be reviewed on a rolling basis and we may close this opportunity early if an exceptional candidate is identified
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
At Refugee Action Kingston (RAK) we're dedicated to helping the successful integration of refugees and asylum seekers into the local community. With over three decades of experience, we provide a comprehensive range of services including welfare support, immigration and legal advice, education, counselling, and career guidance.
Our values
- Empathy: we put ourselves in the shoes of those we work with.
- Enterprise: we're innovative and resourceful in our approach to supporting refugees and asylum seekers.
- Empower: we strive to empower our clients, helping them achieve their aspirations.
Role overview: as the Director of RAK, you'll lead our organisation in supporting refugees and asylum seekers in South West London to lead fulfilled and independent lives. Proposals for hybrid working will be considered. Your responsibilities will include:
Strategic Leadership
- Developing and implementing annual plans aligned with our strategy, in collaboration with the Board of Trustees, to achieve desired outcomes.
- Maintaining efficient systems for the charity's operations, ensuring good governance and financial sustainability.
- Overseeing all aspects of organisational management including finances, resources, services, and communications, in cooperation with trustees.
Governance and Organisational Management
- Working closely with trustees to direct and deliver RAK's objectives according to the charity's strategy.
- Leading and supporting the RAK team to fulfil objectives, emphasising client needs, monitoring outcomes, and integrating learning into operations.
- Ensuring compliance with governance requirements, supporting board responsibilities, and contributing to trustee meetings and reporting.
Financial Management and Human Resources
- Ensuring effective financial management, leading finance and project management teams to maintain controls, preparing reports, and managing spending within budget.
- Developing organisational structure and processes for positive people and service management, adhering to legislation and quality standards.
- Fostering a healthy working culture that encourages staff and volunteers to excel, contribute ideas, and embrace diversity.
Fundraising
- Developing and executing RAK's fundraising strategy, exploring new avenues to diversify funding sources.
- Collaborating with the fundraising manager to cultivate relationships with funders, submitting funding bids, and providing reporting.
- Focus on growing unrestricted funds to reduce reliance on grants.
Advocacy and Influencing
- Cultivating strong relationships with stakeholders to amplify the impact of RAK's work.
- Advocating for the needs of our clients to local authorities, healthcare providers, and other relevant agencies.
- Maintaining an effective advice and advocacy service, meeting quality standards (AQS & OISC) and regulatory requirements.
General Duties
- Undertaking any other related duties as required and appropriate to the role.
Person Specification
Essential Criteria
- Leadership and Change Management: proven track record of leading client-focused services, driving strategic development, and managing change effectively.
- Project and Programme Management: experience in creating and delivering complex projects aligned with strategic objectives.
- Fundraising Expertise: understanding of fundraising importance in the charitable sector, with a history of successful and innovative fundraising initiatives.
- Digital Proficiency: ability to harness digital tools so that roles are carried out efficiently and competently.
- Financial Management: track record of managing budgets and contracts effectively.
- Analytical Skills: experience in complex report writing and data analysis.
- Empathy and Inclusivity: ability to empathise with clients from diverse backgrounds and a commitment to equality, diversity, and inclusion in the workplace.
- Team Leadership: excellent people skills, with the ability to empower and motivate staff and volunteers to operate effectively.
- Partnership Building: strong ability to build partnerships, manage coalitions, and maintain positive relationships with stakeholders.
- Communication Skills: excellent communication and persuasion skills, including experience in public speaking.
- Governance Knowledge: understanding of governance principles in the voluntary or public sector.
- Safeguarding: experience in leading on safeguarding and health and safety.
Desirable Criteria
- Asylum System Knowledge: understanding or lived experience of the asylum system.
- Policy and Advocacy: experience in asylum-related policy or advocacy work.
- Commercial Awareness: experience in negotiating with statutory, local, or voluntary organisations/authorities.
Refugee Action Kingston exists to enable refugees and people who seek asylum to succeed as integrated members of the local community
The client requests no contact from agencies or media sales.
People living with Parkinson's value the services and opportunities Parkinson’s UK provides, delivered by committed and skilled colleagues, volunteers and partner organisations. Following an investment of 1.5 million we have the opportunity to build on the quality and reach of our community services.
We’re looking for someone with excellent bilingual communication skills (Welsh and English) with great news sense, demonstrated through utilising bilingual media outlets in Wales, and a sound knowledge of Wales and UK media.
About the role
You’ll co-develop and implement an inclusive bilingual media and communications programme across traditional, digital and social media and maximise our messaging and campaigning impact in Wales through powerful communications.
You’ll build a sustainable team of proactive volunteers affected by Parkinson’s to energise our communications through their personal stories and participation in communications work.
What you’ll do:
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Manage, monitor and report on the bilingual web pages and Facebook page for Wales
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Maximise coverage for campaigns and fundraising communications in Wales, and produce creative content, including video
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Research and ‘sell’ stories to maximise coverage, involving people affected by Parkinson’s
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Provide Welsh language media interviews
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Conduct media and social media training for staff and volunteers and produce media briefings to support interviews
What you’ll bring:
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Experience of interviewing and case study collection within sensitive topics
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Ability to build effective relationships with colleagues, the media and stakeholders in Wales
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Ability to work co-productively with people affected by Parkinson’s
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Ability to prioritise, work under pressure and enable others to meet challenging deadlines
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Willingness to participate in the Media and PR out-of-hours on-call cover, and the ability to work flexibly, from home, as member of a dispersed team
This is an exciting time for Parkinson’s UK and we would love you to join us!
Please apply by sending us your CV, together with a detailed supporting statement which will fully demonstrate how you meet all the criteria of the role, as stated in the "What you'll bring" section of the job description.
Interviews for this role will be held week commencing 13 May 2024.
Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.
Are you a warm, engaging and exceptional online workshop and training facilitator passionate about social justice?
About the role
We know kinship carers are strong, capable and fiercely determined to ensure they get what they need to support their kinship family. And we want to support them to feel confident and empowered to do that. A new training contract with the Department for Education will support this outcome.
This role is pivotal in supporting kinship carers to understand what being a kinship carer actually means, what choices are available to them and how to access the information and advice they need for their kinship families in England.
You’ll facilitate our online introductory training workshops for kinship carers, alongside a kinship experienced colleague.
You’ll join a new team – Advice, Training and Information who will be resolute about creating a positive and impactful learning experience for all kinship carers in England.
A strong facilitator and communicator, you will need to be (or become) a Zoom whizz, confident in using breakout rooms and all the extras, calm under pressure (sometimes technology lets us down) and able to deliver exceptional online workshops and training to small and large audiences. We’ll also ask you to support one-off in person training occasionally.
Being interactive, engaging and able to read the ‘online’ room are essentials for this role. You’ll be curious – and always thinking about how you can improve your delivery and the experience for kinship carers. We’re building a team who is open, focused on the needs of kinship carers and who are looking to continuously and positively improve.
As part of this new training service, you’ll receive all the training and development to support you to succeed in this role. This may include overnight stays as part of induction and training.
What you’ll need to achieve in this role:
Key responsibilities:
· Deliver and lead exceptional online introductory training workshops to kinship carers in England (individual target - between 40-50 over a 12-month period). Confident and frictionless use of Zoom (including breakout rooms and other tools) to deliver a high-quality training experience.
· Consistent approach across training experiences, following manualisation processes.
· An in-depth understanding of kinship care in England (we’ll provide training and support).
· Ensure KPIs for service delivery (including feedback and evaluation) are met including kinship carer experiences (90% service user satisfaction).
· Occasional face-to-face training delivery (for regional roadshows where appropriate).
· Ongoing continuous development of training resources and delivery using insight, data and participation from kinship carers.
· Ensure training is accessible and adapted as required.
· Be comfortable being a ‘face’ for the service in promotion and online resources.
· Take part in creating online content, including being confident in front of the camera to produce video and verbal content to add to our online resources, advice and guidance.
· Contribute to online resources as required.
· Take accountability for using Salesforce effectively as our case management system to support service delivery learning, high performance and evaluation. Ensure excellent administration in your delivery, keeping to deadlines.
· Work closely with Advice Service, Peer Support Service and Programmes teams to create onward referral pathways.
· Work with local authority partners to create regional content for online introductory training workshops.
· Ensure tone of voice, language and brand are in line with Kinship guidelines. Contribute positive active learning and proactively create opportunities to understand kinship carers needs for training (using learning logs).
· Contribute to case studies demonstrating impact of training services alongside ongoing insight to influence policy and campaigning development.
· Actively contribute to delivering high performance across the team. Commitment to personal development.
· Live the Kinship values and behaviours daily, embedding collaboration and learning with others across the organisation as part of your role.
What you’ll bring (your experience):
Knowledge, abilities, skills and experience
Essential
· Substantial experience delivering engaging online training and workshops for diverse audiences, or transferable skills which demonstrate excellent communication and presentation skills.
· Demonstrable experience of using Zoom to a high level to deliver training (using breakout rooms and other tools to support and enhance facilitation). or transferable skills which demonstrate the ability to learn and develop excellent technical skills.
· High quality and professional facilitation skills, or transferable skills which demonstrate excellent communication and presentation skills.
· Demonstrable experience of holding clear boundaries and managing unforeseen circumstances (like disruptive behaviour) within training contexts, or transferable skills which demonstrate your ability to manage boundaries and unforeseen circumstances in a professional context.
· Proven experience of delivering training workshops which deliver impact and learning outcomes for participants, or transferable skills which demonstrate your ability to deliver positive outcomes in a professional context.
· Excellent PowerPoint skills.
· Experience of working with communities with different levels of digital literacy. Ability to develop in-depth subject knowledge (kinship care for example) to deliver consistent and up to date content.
· Excellent written, verbal and visual communications with high attention to detail, representing Kinship and this new training service with conviction and professionalism.
· High degree of confidence using technology, or willingness to develop and take accountability for using technology.
· Willingness to think outside of the box and ability to work with others to work in non-traditional ways to achieve change for kinship carers and their families.
· A positive, can-do, solutions driven attitude that helps contribute to a clear learning culture for the team.
· Ability to work on your own initiative and manage a complex and varied workload to successfully meet project deadlines and targets.
· To act at all times in the best interest of Kinship and the families we support. Resilience when dealing with challenging and sensitive issues.
· Non-judgemental (reflected in language and behaviour).
Desirable experience and knowledge:
· Experience presenting content in video format.
· Experience of using Salesforce.
· Knowledge and understanding of kinship care and/or children and families who need support.
General attributes:
· Commitment to equal opportunities and diversity and a respectful approach to working with people from a range of backgrounds.
· Flexible and willing to travel for work occasionally across England.
· Excellent written and spoken English
· Right to work in the UK
Your main relationships will be with:
· Team Leader - Online
· Training and Learning Lead
· Training team colleagues including Training Facilitators
· Training Officers
· Associate Director of Advice, Training and Information
· Advice, Programmes and Peer Support Teams
· Kinship carers
The client requests no contact from agencies or media sales.
Job Title: Assistant Director - Communications and Content
Location: Flexible - Home-based, Shelter Office-based, or combination with regular travel to London and other locations
Contract Type: Interim, 12 months Fixed Term Contract
Accountable to: Director of Communications, Policy, and Campaigns
Salary: £78,441per annum
Hours: 37.5 per week (pro-rata if part-time)
Leave: 30 days holiday per annum + Exceptional Benefits
Closing date: Sunday 5th May at 11:30pm
About Shelter
A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination, and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.
At Shelter we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent.
We have committed to combat racism both within and outside Shelter and welcome you on our journey to becoming a truly anti-racist organisation.
About the Team
This interim role reports to the Director of Communications, Policy and Campaigns (CPC), alongside other Assistant Directors.
The CPC team drives Shelter's campaigns for social housing and renters' rights, supporting our services and income generation efforts.
You'll manage heads of important content and engagement teams, driving strategic direction and collaboration across functions.
About the Role
As Assistant Director Communications and Content, you'll lead Shelter's communication efforts, ensuring impact, reach and a coherent organisational voice.
You'll oversee media teams, drive cross-channel campaigns, and develop ambitious communication strategies. With your experience in matrix management and project/change management, you'll guide teams to achieve our strategic goals amidst organisational change.
About You
We're seeking candidates with extensive experience leading and managing media and communications teams, along with a track record of developing impactful cross-channel campaigns. Your ability to navigate complexity, build collaborative relationships, and drive strategic change will be crucial in this role.
How to Apply
Please reserve the following dates in your diary when you apply:
- An introduction Interview will take place Friday 10th of May virtually for approximately 30 minutes
- Panel Interviews will take place virtually on Monday 13th of May
Please ensure you have read the full Recruitment Pack before applying. Please click ‘Apply for Job’ below. You are required to submit a CV and a supporting statement. The supporting statement should address and cover the following 3 questions. Answers should not be more than 250 words in length.
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Can you elaborate on your experience leading and managing high-performing communication team/s? Please provide an example of a successful initiative or project you led, highlighting how you achieved strategic objectives.
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Can you provide an example of a time when you led a high-performing team/s through a period of significant change or transition? How did you approach managing both the strategic objectives and the team dynamics during this process?
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Please elaborate on your experience of leading external communications that deliver on values of anti-racism and inclusion - highlighting how you navigated challenges and supported team members to feel empowered to contribute.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension, and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support, and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
Safeguarding
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing, and human rights of those we support, and enabling them to live free from harm, abuse and neglect.
All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
WHO WE ARE AND WHAT WE DO?
We are the UK’s student mental health charity. We challenge the higher education sector, health sector, and government to work with students when making decisions that impact them, and make them accountable for prioritising student mental health. In collaboration with students, we show sector professionals what effective student mental health looks like, and bridge the gap between students and the communities around them to ensure their voices are always heard.
By creating and curating resources, stories and tools, we empower students to build their own mental health toolkit to support themselves and their peers through university life and beyond. We want to empower and inspire students to use their voice to share their stories and advocate for themselves.
ROLE PURPOSE
As our Executive Assistant (Maternity Cover, 0.8 FTE, Fixed term for 12 months), you will play a crucial role in developing and supporting our charity and strengthening our administration and governance. You will be providing flexible assistance primarily to our CEO, in the planning and delivery of their workload. You will also provide administrative support to the Senior Leadership Team, Trustee Board and other structured groups which shape the charity’s strategy and activities, for example our Clinical Advisory Group. As such, you will have the opportunity to work with the entire Student Minds team and a variety of stakeholders across the health and higher education sectors.
Key responsibilities:
Chief Executive Officer assistance
- Email and calendar management: helping to prioritise demands, responding to correspondence on behalf of the CEO and following up with contacts post-meetings.
- Arrange meetings and itineraries and coordinate travel as required.
- Stakeholder management support: utilising CRM to maintain updated databases for organisational contacts; support with the completion of contracts and registering purchase orders with suppliers,where the CEO is the lead contact.
Meeting management
- Plan and coordinate relevant meetings to ensure they are purposeful and relevant. These will include Board meetings, Senior Leadership Team Meetings, Leadership Group meetings and any other general committee meetings.
- Provide logistical and administrative support for all meetings, arranging suitable meeting premises or software, preparing and circulating agendas and meeting papers in consultation with the relevant participants (e.g. Chair of the Board, CEO and Senior Leadership Team).
- Coordinate catering requirements and liaise with the finance team to make purchases.
- Take high-quality and accurate meeting minutes and circulate them for appropriate approval and sign-off.
- Ensure prompt follow-up with agreed action points and follow through with ongoing delivery of commitments.
Governance support
- Provide administrative support where applicable to meet the charity’s requirements with
- Companies House and the Charity Commission.
- Support with Trustee recruitment, induction and training.
- Support the charity’s continuous improvement and compliance using tools such as the Governance
- Code.
Senior Leadership Team coordination
- Support with coordinating multi-stakeholder meetings, and liaising with internal and external stakeholders.
- Support members of the Senior Leadership Team or their guests with the use of our core systems and software (Google Workspace, Google Meet, Slack, Mural, Zoom).
- Process any travel expenses for the Senior Leadership Team.
- Manage charity records: provide historical reference by supporting procedures for the retention and disposal of records.
- Welcome guests and provide tours of facilities or support guests to use online meeting software where required.
Other duties
- Such other duties as may be reasonably prescribed by the organisation, appropriate to the grade and responsibilities of this post.
- Provide cover for other team members as necessary to ensure seamless operations and support across the organisation.
- Work to agreed charity and personal targets.
- Attend regular team meetings with Student Minds colleagues.
- Ensure compliance with Student Minds’ internal procedures and all external legal requirements.
- Ensure equality and inclusion responsibilities for your area of work.
- Undertake training and attend conferences as appropriate.
- Engage with and provide feedback on projects and strategic reports developed by other members of the team.
- Work flexibly and undertake tasks to support Student Minds colleagues as required.
BENEFITS
- Generous annual leave allowance - 25 days’ annual leave, plus bank holidays, plus a 2-week winter closure
- Flexible working - we encourage all employees to reflect on when and where they work best and how they need to fit work around caring or other commitments.
- Wellbeing is at the heart of what we do - we support staff to implement Wellness Action Plans and offer 10% of weekly working hours for you to invest in your wellbeing.
- Access to Employee Assistance Programme - we also offer wellbeing support through an Employee Assistance Programme which provides a wide range of resources as well as confidential counselling.