Local Delivery Manager Jobs in Bermondsey, Greater London
The Canal & River Trust is a charity entrusted with the care of over 2000 miles of canals, rivers, docks and reservoirs in England and Wales. These historic, natural and cultural assets form part of the nation’s strategic and local blue-green infrastructure network, linking urban and rural communities as well as habitats. Our waterways contribute to the health and well-being of local communities and economies, creating attractive and connected places to live, work, volunteer and spend leisure time. They also play an important role in mitigating the impact of climate change and provide valuable habitats and much-needed biodiverse corridors for wildlife.
The Canal and River Trust is committed to growing its fundraised income and has developed ambitious targets for fundraising over the coming years. Currently seeking a Philanthropy Manager. The Philanthropy Manager is an exciting role within the Philanthropy & Partnerships team which will identify, cultivate and maximise relationships with Major Donors and Family Foundations through research, networking, events, proposals, and excellent stewardship. Securing philanthropic income against target to further the work of the Canal & River Trust.
Knowledge, Skills/Qualifications & Experience
- Identify, cultivate and develop a portfolio of Major Donor and Family Foundation prospects.
- Meet or exceed fundraising targets each year.
- Develop high quality funding proposals, applications and reports for submission to prospects and donors.
- Support the development of the new Major Donor fundraising programme, taking a proactive approach to networking, and cultivating new cold contacts and prospects.
- Support the development and delivery of the Stewardship and Events programme and other Philanthropy processes.
- Depending on experience, may be involved in developing the US fundraising strategy with the support of the Senior Philanthropy Manager, Head of P&P and Director of Fundraising.
- Displaying the Trust values and behaviours at all times.
- Ensuring that diversity and inclusion are integrated into all aspects of Trust life and promoting inclusion by challenging behaviour, practices, actions, or decisions that are counter to the objectives of the Trust’s policies and values.
Experience & Knowledge
- Proven experience of philanthropy fundraising with a track record of initiating new philanthropic relationships.
- Successful track record of meeting or exceeding income targets.
- Experience of identifying and cultivating cold prospects.
- Experience of deepening donor relationships and growing philanthropic giving year on year.
- Thorough knowledge of legal, financial and ethical considerations related to fundraising from Major Donors and Family Foundations.
- Experience of developing high quality proposals and stewardship reports for prospects and donors.
- Experience of effectively using a CRM system for fundraising.
- Experience of fundraising in the Heritage or Environment sector is desirable.
Skills & Personal qualities
- Excellent communication and interpersonal skills.
- Excellent verbal and written presentation abilities and strong attention to detail.
- Strong relationship building skills with the ability to influence at a senior level.
- Motivated by the cause of the Canal & River Trust.
- Ability to understand, interpret and craft complex information into compelling cases for support.
- Ability to manage own workload and prioritise multiple tasks, work under pressure and within tight deadlines.
- Positive team player with a professional, solution focused attitude.
- IT literate and numerate.
The client requests no contact from agencies or media sales.
We are seeking a highly motivated and experienced National Programme Manager to join The Phoenix Way team. The National Programme Manager will be responsible for the day-to-day management and oversight of our fund, ensuring its effective implementation and impact. This is a key leadership role that requires strong project management skills, strategic thinking,and a passion for driving meaningful change.
The National Programme Manager will be working closely with the National Convenor, The Phoenix Way National Leadership Group (NLG), Global Fund for Children (GFC) and national and regional panels to co-design a collaborative grant-making process.
They will support the development and implementation of the overarching Phoenix Way vision, national and regional plans, which include infrastructure development support, ensuring a consistent approach to grant-making across the nations and regions in line with programme and funder requirements.
Candidates must respond to the 3 questions and submit their CV.
The client requests no contact from agencies or media sales.
Chalk Farm Tenant Management Organisation (TMO) is looking for a competent leader with a passion for social housing to manage our housing organisation.
Located close to the historic Camden Market, the TMO provides housing services and community activities for residents of the estate. Sustainably funded by Camden Council long term, this is an ideal opportunity for a candidate with experience in management and a real interest in social housing, who values the autonomy of working in a small and close knit organisation.
As estate manager, your main duties will be to:
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Give the TMO the strategy it needs to deliver an excellent housing service for residents.
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Ensure that the TMO is adequately and responsibly resourced.
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Ensure that the TMO complies with the Management Agreement signed with Camden Council, all applicable legislation, and current best practice.
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Provide effective day-to-day leadership, management and supervision of staff.
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Uphold a service culture which puts residents’ satisfaction at the heart of delivery.
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Ensure the effective delivery of the TMO’s housing management functions.
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Work in partnership with the committee to deliver continuous improvement and good value across all TMO managed and contracted services.
This could be you if you have:
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4 years+ experience of managing staff, and at least 2 years experience of reporting to a board;
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good knowledge of housing law or current issues relating to social housing;
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experience in procuring contracts and managing contractors;
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a proactive, can-do attitude, and an ability to motivate a team;
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excellent numerical and IT literacy, including a record of preparing and scrutinising budgets;
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Either a Level 4 Certificate in Housing, or an undergraduate degree (2:1 or above), and are prepared to enrol in the 1 year online Level 4 course by the Chartered Institute for Housing.
The TMO is prepared to fund the Level 4 course, and to support a bright manager with a successful track record of delivery to transition into social housing.
Please download the job description and person specification, and send your CV and Cover Letter by the closing date.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Join an award-winning charity and passionate team dedicated to ensuring the country’s most vulnerable young people are defined by their talent and never their circumstances. Our in-school mentoring has profound impacts on school pupils in their confidence, wellbeing, achievement and post-school progression. MCR Mentors are volunteers who make and experience a life-changing difference.
We are looking for a Volunteer Recruitment Manager with a solid knowledge of Ealing and West London more generally, to focus on recruiting mentors both out in the community and through forming pioneering partnerships with key public and private sector organisations. You will work closely with our Volunteer Recruitment Managers in Hertfordshire and Surrey and provide ongoing support for each and every one of our mentors, establishing a deeply personal service that inspires every volunteer and organisation to feel a hugely valued part of the MCR family and cause.
Key responsibilities:
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Recruit high-quality volunteer mentors to reach the required targets both through engagement in the community and with organisations
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Communicate the charity's purpose and need, developing purposeful relationships with prospective mentors and organisations
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Work with colleagues to deliver on mentor recruitment plans and share best practice
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Working closely with the marketing team manage effective recruitment campaigns
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Manage systems to evaluate and assess effectiveness of strategy and practice
Recruiting volunteer mentors from West London for schools in these areas, applicants with a strong local knowledge will be at a tremendous advantage. Ideally this role would be full time but we will consider part time 3-4 days a week.
The client requests no contact from agencies or media sales.
ROLE
Stella Maris is growing as a charity, in terms of income generation and new programmes of activity around the world. To help support this development, we have created this new important role. The Fundraising & Communications team at Stella Maris comprises about 12 staff members (some full time; some part time). The team and the charity have now reached the point in their evolution where we need to appoint a Major Donor Manager. This post holder will offer excellent stewardship to our existing Major Donors. He/she will also help to identify and cultivate new potential Major Donors from within and outside our existing pool of individual donors. He/she will substantially grow the Major Donor income stream for the charity. He/she will cultivate and steward Major Donors to give in new and more impactful ways, will increase giving levels, will increase the number of Major Donors, and will create lasting and meaningful relationships with our most committed and generous supporters. This is an exciting opportunity for a dynamic, motivated and effective Major Donor fundraiser. The postholder will help us, as a leading maritime charity, to achieve our mission to support seafarers, fishers and their families around the world.
MAIN PURPOSE
The Major Donor Manager, reporting into the Director of Development and working with some guidance from the Head of Major Gifts, will maintain and grow a stable pipeline of income from Major Donors. He/she will secure unrestricted and restricted income from a portfolio of Major Donors to support the activities of the Stella Maris network in the UK and overseas. He/she will produce cultivation plans for individual Major Donors, meet them, craft tailored applications and reports for them.
DUTIES AND RESPONSIBILITIES
1 Manage relationships with a portfolio of Major Donors in accordance with the Charities fundraising strategy and giving programme activity.
2 Establish individual donor cultivation, engagement and stewardship strategies, ensuring each prospect and existing donor has an appropriate communications and cultivation programme in place.
3 Ensure that donor profiling and research activity is undertaken on existing and potential Major Donors (within data protection regulation guidelines) in order to enhance and develop relations.
4 Identify potential Major Donors from within the Mid-Value Donor portfolio and help graduate them up to Major Donor giving levels.
5 Working with the Governance and Executive team, conduct meetings and visits with individual Major Donors around the UK.
6 Accompany Major Donors on port visits within the UK and possibly abroad.
7 Craft carefully tailored applications, thank you letters and reports for Major Donors.
8 Support other senior staff and stakeholders, such as Trustees, in cultivating relationships with Major Donors by providing research and other information as required, and bringing them to meetings with Major Donors when appropriate.
9 Build and cultivate relationships with intermediaries, e.g. wealth advisers, lawyers.
10 Arrange events for Major Donors.
11 Ensure that all activity is recorded accurately on the charity’s Customer Relationship Management database, and that actions are undertaken in a timely and professional manner.
12 Extract monthly reports on activity levels with Major Donors, e.g. number of contacts, meetings, asks, etc., and circulate this internally to selected senior staff members.
Closing date for applications 2359 hours on 25 April.
Short listing 29 – 30 April.
Candidates notified of shortlisting results 2 May.
1st Round of Interviews in London 7 May.
2nd Round of Interviews (if required) 8 May.
Candidates notified of outcome 10 May.
With the recent publication of the first national Kinship Care Strategy, this is an exciting time to join our growing and impact driven charity. Importantly, you’ll be committed to our mission to improve recognition and support for kinship families, and you’ll be ready to play an integral role in creating a system that works for kinship families so they are more able to find the support they need, when they need it.
Kinship is seeking to recruit an experienced individual to lead on developing strategic relationships with partners to support the successful delivery of our new national Kinship Carer Training and Support Service, funded by the Department for Education.
This role will suit a proactive and dynamic individual with the ability to plan and deliver a national approach to map organisations and services that are in contact with kinship families, develop effective relationships, and create referral pathways into the Training and Support Service. Working with a range of stakeholders including schools, healthcare providers, national and local charities, and cultural and faith organisations, you will help connect the ecosystem of support for kinship families across England.
Excellent communication and presentation skills, accurate and timely use of our Salesforce CRM, effective collaboration across teams within Kinship and excellent attention to detail will be key to achieving our goals.
What you'll be doing:
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Working with the Head of Network Development to plan and execute a new strategic approach to developing partnerships with relevant organisations
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Building an up-to-date and accurate picture of the organisations in contact with kinship families
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Leading on the development and ongoing management of partnerships across a wide range of organisations including education and health, charities and cultural and faith groups
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Establishing connections between partner organisations, the Training and Support team, peer support groups, Kinship’s services, and the wider ecosystem of kinship support
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Proactively using our Salesforce CRM database to record, collate, and analyse information to inform delivery and evidence effectiveness of your work
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Collaborating effectively with internal colleagues and external partners to collect and share information and to develop and deliver effective plans to reach and engage kinship carers
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Collaborating with the marketing team to develop integrated plans or reaching and promoting Kinship to key organisations
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Being a credible and knowledgeable face of Kinship, including preparing and delivering high quality presentations, in person and online, to raise awareness about the Training and Support Service and other services and programmes
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Promoting available resources including the online information hub, Kinship Compass to kinship carers
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Collaborating with partners to attend awareness raising workshops on the Training and Support Service, establish referral pathways, and improve signposting to support
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In collaboration with the training team, supporting the development and delivery of high quality and engaging training and support roadshows and events for kinship carers
What you’ll need to demonstrate:
Essential Requirements include:
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Experience of delivering a strategic engagement plan to develop strong, collaborative relationships with a range of stakeholders, ideally in a relevant role and organisation
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Experience of proactively and successfully identifying and securing new relationships, managing a pipeline, and account managing relationships
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Excellent project management skills with proven ability to work across teams and coordinate work and activity to achieve organisational objectives
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Ability to respond quickly and effectively to external opportunities and developments
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Excellent communication skills, with an ability to present information clearly, accurately, and persuasively
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Ability to represent Kinship confidently and effectively with a range of audiences
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Experience of using databases to manage and build relationships (ideally Salesforce)
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Experience of working in a fast-paced environment, responding with flexibility and agility to changing and competing priorities and emerging opportunities
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Able to work on own initiative and take responsibility for own area of work
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Ability to apply Equalities, Diversity and Inclusion Principles in all areas of work
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Empathetic, with an understanding of the lived experience of kinship carers and the children and young people they care for.
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Confident user of Word, Excel and PowerPoint
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Ability to travel to meet the needs of the role
Desirable
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Experience of kinship care
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Own vehicle and clean driving license
Kinship is an equal opportunities employer. We warmly welcome applications from appropriately qualified people from all sections of the community and aim to promote diversity.
The client requests no contact from agencies or media sales.
Title: Senior Local Public Affairs Manager
Salary: £43,250 - £48,048 per annum (plus London weighting if applicable. Salary negotiable depending on experience)
Hours/Contract: 35 hours per week, 1 year Fixed term contract
Based: Flexible
Closing date: Sunday 14th April 2024
Interview date: w/c 22nd April 2024
An exciting opportunity has arisen to join Marie Curie's growing Policy and Public Affairs team on a 1 year fixed-term basis as our Senior Local Public Affairs Manager. The post holder will lead our local public affairs programme in England, manage relationships with senior local government and integrated care system leaders, and influence policy change at a local level to deliver a better end of life experience for people affected by terminal illness.
Marie Curie Benefits Package:
- Season ticket loan -for travelling to and from work
- Defined contribution schemes for Pension
- Marie Curie Group Personal Pension Scheme
- Loan schemes for bikes; computers and satellite navigation systems
- Introduce a friend scheme
- Help with childcare cost (TC apply)
- Entitled under Marie Curie Blue Light Card
- Entitled to Benefit-Hub Discount Scheme
- Life assurance - for all employees
- Eye care - (under Display Screen Equipment (DSE) regulations, Marie Curie will pay towards sight tests if you use computer screens and other displays as part of your job)
What's in it for you:
- Annual leave allowance:
- England and Wales = 25 days plus 8 public holidays (pro rata)
- Northern Ireland = 25 days plus 11 public holidays (pro rata)
- Scotland = 25 days plus 10 public holidays (pro rata)
- Competitive Policy for parental/sick leave
- Continuous Professional Development - (Marie Curie supports and encourages personal and professional development)
- Industry leading training programmes
- Flexible Working
- Free DBS/PVG/Access NI
What we are looking for:
- Excellent oral and written communication skills
- Ability to synthesise and present complex and varied material in a range of formats
- Political astuteness and judgement, including track record of success in campaigning and lobbying and demonstrable ability to manage senior level relationships
- Excellent understanding of local and devolved government
- Outstanding organisational and project-management skills
- Ability to effectively line-manage staff
- Knowledge of health and social justice issues in the UK
- Familiarity with, and a commitment to equal opportunities
- Educated to degree level or with equivalent knowledge and experience gained in the workplace
The Senior Local Public Affairs Manager will design and lead the delivery of our local public affairs programme, and line-manage a team of officers responsible for delivering this work, engaging public policy decisionmakers in localities across England. The post holder will design and manage the delivery of significant internal and external projects, initiatives and campaigns which seek to improve the care and support available to everyone with a terminal illness. The holder will be responsible for managing relationships with senior Local Authority and Integrated Care System leaders, and ensure local public affairs activity contributes to the development of Marie Curie's relationships with local MPs and other key decisionmakers, working with them to improve end of life experience for everyone across their locality.
To apply, please send us your most recent CV and a cover letter detailing your experience, how you meet the person specification and why you would like to work for Marie Curie
Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.
We believe that diversity makes us stronger. Join Marie Curie and be part of an inclusive and equitable workplace where everyone's unique perspectives and experiences are valued. We welcome candidates from all backgrounds and walks of life. Apply today to bring your talents to our diverse and inclusive charity.
This role will be subject to receiving a satisfactory disclosure check.
About us:
Every day of your life matters - from the first to the last. When you work for Marie Curie, you understand that better than ever. We're a passionate, committed and diverse team of more than 4,400 staff and 12,000 volunteers, here for people living with any terminal illness, and their families. We offer expert care, guidance and support, to help them get the most from the time they have left.
Everyone knows our daffodil, but it's our warmth, creativity and care that touch lives. Here, we take the time to really get to know the people we care for and those who love them. And we do whatever it takes to give them the final days and hours they deserve.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Across England and Wales, YMCA runs as a federation with 80+ local YMCAs working independently to support young people to belong, contribute and thrive in their communities, collectively supporting more than 375,000 young people each year.
YMCA’s work spans Housing, Family & Youth Work, Health & Wellbeing, Support & Advice and Training & Education, and we are the largest provider of safe, supported accommodation for young people in England and Wales, providing a home for more than 20,000 people experiencing homelessness each year.
YMCA England & Wales acts as the national council, supporting each local YMCA within our federation, enabling the development of national programmes and acting as a national voice with Government and decision makers.
We are looking for a corporate fundraising specialist to join the team at YMCA England & Wales at a very exciting time. In the last year alone, we have launched two new multi-year partnerships and tripled income in the Corporate Partnerships function.
The successful candidate will join a supportive, highly ambitious and growing team, and play a key role in implementing our new Corporate Partnerships strategy.
In the last year, we have launched two new multi-year partnerships and tripled income in the Corporate Partnerships function. In January 2024, we restructured the Fundraising team and committed to resourcing functions to best support continued growth.
As Fundraising Manager (Corporate Partnerships), you will:
- Account manage key, strategically important corporate partnerships and relationships, responsible for meeting associated income targets, providing excellent stewardship and delivering growth;
- Identify and develop potential new business relationships and funding opportunities for YMCA England & Wales; and
- Support the implementation of the corporate fundraising strategy, to build YMCA’s reputation as a charity partner and maximise value from existing and potential corporate supporters.
The successful candidate will have excellent commercial awareness, strong communication and interpersonal skills and a demonstrable track record in achieving income targets through corporate fundraising.
To apply for this role, please submit your up to date CV. A cover letter is a great supporting tool for your application.
Our recruitment process is anonymised and candidates' names are hidden. We welcome and encourage job applications from people of all backgrounds, particularly those from disabled and Black, Asian and Minority Ethnic (BAME) candidates, who are currently under-represented throughout YMCA England & Wales. Safer recruitment is important to us and the successful applicant will be asked to provide two references. They will also be required to complete a safeguarding self-declaration, safeguarding training and undertake a DBS check.
The client requests no contact from agencies or media sales.
Who we are:
Muslim Aid is a UK faith-based international development organisation that provides support to communities around the world affected by disasters, conflict, or endemic poverty without regard to their social, religious, or ethnic background.
Established in 1985, Muslim Aid has facilitated the engagement of the British Muslim and non-Muslim community in support of its work in a variety of ways. Over the years, its humanitarian work has included responses to major crises around the world including, famine in East Africa, earthquakes and flooding in Pakistan and Bangladesh as well as conflicts in Syria and Yemen.
We place strong emphasis on long-term development projects that build the capacity of local people helping themselves. In addition to the 5 country offices worldwide we also work with multiple partner offices focusing on sustainable Development Programmes and providing humanitarian relief during times of crisis.
Summary of the role:
The Procurement & VFM Manager reports to the Head of Finance, serving as a technical lead on procurement and logistics matters. The role involves introducing, developing, and implementing best practices across our UK headquarters, providing technical support to Country Offices. The aim is to support Muslim Aid in delivering high-quality, accessible, and reliable emergency/humanitarian aid across its UK headquarters and Country Offices, involving challenging and encouraging engagement in the ongoing development of procurement and logistics systems, policies, procedures, and associated planning.
The post holder will manage the procurement and logistics framework and tools to strengthen the capabilities and knowledge of all stakeholders, ensuring the adoption of best practices and industry standards across global operations. Working closely with key stakeholders, the Procurement Manager will help identify and develop a robust system and framework across business operations to support ongoing logistics and procurement activities. The role also includes overseeing all education and training provided to staff, volunteers, consultants, and those associated with Muslim Aid.
About the Role:
- Manage and develop the procurement and logistics resource and strategy for UK headquarters, offering technical support to Country Offices for local strategy and planning aimed at strengthening local procurement capacity and resources.
- Assist and support UK and Country Office Focal Points, as well as wider staff, in establishing and developing local procurement networks to support local implementation
- Set up and maintain a supplier database, conduct relevant due diligence checks for Muslim Aid suppliers, partners and other stakeholders.
- Apply critical analysis to ensure that we meet and exceed our commitment to building a transparent, standardised, ethical and safe supply chain for all internal and external stakeholders and all those connected to Muslim Aid.
- Periodically review Muslim Aid’s Global Procurement policy and procedures, reporting mechanisms, risk registers and other procedures managed/supervised by UK and Country Office teams and partners.
- Lead the development and implementation of value for money strategies to ensure that the charity delivers its services efficiently and effectively.
About You:
To be successful in this role:
- Education to degree standard with a professional qualification in a relevant field.
- Experience of procurement and logistics practices within developing countries.
- Proven experience designing, facilitating, and evaluating procurement training programmes/workshops in different cultural and organisational contexts and at a range of levels.
- Good interpersonal skills and ability to collaborate and form effective partnerships with internal and external stakeholders, demonstrating patience, tact, diplomacy and sensitivity to culturally diverse environments.
- Ability to accurately and systematically assess/evaluate environments, with an eye for detail and the ability to spot inconsistencies and potential threats thereby developing solutions and tools to improve risk assessments.
- Good organisation, coordination and project management skills.
Why you should apply:
If you have a passion to support in delivering high quality, accessible, and reliable emergency/humanitarian aid across its UK headquarters and Country Offices as a Procurement and VFM Manager, then we would like to hear from you.
Benefits you will enjoy if you work for us:
- 37 days holiday (including Bank Holidays and Privilege days)
- Hybrid working
- Paid time off for medical appointments
- 2 hours lunch break on Fridays
- Time off in Lieu (TOIL)
How to apply:
Please submit your CV and Cover Letter.
The Middlesbrough Programme on Gendered Poverty is an exciting collaborative programme bringing together Buttle UK, the Smallwood Trust and Turn2us to test whether a co-produced & collaborative approach to grant-making can transform the lives of women and their children.
The programme aims to:
- Shift power to people worst impacted by gendered poverty and work to end gendered poverty
- Develop the programme using co-production techniques so that the voices and experiences of the women and their children, who face issues created by gendered poverty, inform and shape the programme
- Deliver the programme with and to communities of the most marginalised women and their children
- Apply an evidence-based approach to our work and programme design
- Use grants as a primary response and tool, effectively and efficiently
- Learn as we go and work to understand how intersections of inequality impact on our grant making
- Identify opportunities to influence other grant makers and policies to support wider system change.
We are seeking an energetic, organised and passionate Programme Manager who will work with us to take this programme to the next level. We want this project to be led and informed by the women affected by gendered poverty because we know it will help us have a greater impact and shift power.
The Programme Manager sits with Turn2us’ Local Programmes Team alongside two other programmes working with communities to achieve financial security for all.
We offer flexible working patterns, both in terms of hours and remote working, however regular in person work in Middlesbrough and London will be required.
Please note that all job offers are subject to 2 – 3 satisfactory references and an advanced disclosure satisfactory to Turn2us from the Disclosure & Barring Service (DBS).
Closing date: 17th April 2024
Interview date: w/c 22nd April 2024
The client requests no contact from agencies or media sales.
ABOUT THE ROLE
We are currently hiring a Service Manager to lead multiple services across Royal Borough of Kensington and Chelsea (RBKC). You will be responsible for delivering the highest standards of service quality, performance, and improvements across your service through excellent leadership and embodiment of the values of the organisation. You will ensuring the full contract and regulatory compliance is followed, and support the Head of Service in the implementation and delivery of service monitoring and development. You will contribute to the strategic direction of local services.
Rota: Monday to Friday 9am to 5pm, flexibility required to meet service needs, based across all RBKC services under your area
ABOUT THE SERVICE
You will manage a service which spans across RBKC providing 154 units of accommodation to people experiencing homelessness and have complex needs. Commissioned by RBKC, the services range from 24 hour supported accommodation, to self contained flats with visiting support.
As the service manager, you will lead the team to deliver exemplar Trauma Informed support to our residents and participants. The current team you will directly manage:
- Deputy Manager x 3
- Activities Coordinator x 1
- Resettlement Manager x 1
The in-service leadership team support a team of frontline Support Mentors and Peer Support mentors to deliver dynamic and flexible person centred support aimed at empowering our residents to make and sustain positive change.
Benefits, including Non-Contractual Perks
- 25 days annual leave, increasing with the length of service
- Training and Development, including access to courses, upskilling, and progression plans
- Medicash includes discount gym memberships, routine optometry care, dental treatments, and physiotherapy treatments
- Employee Assistance Programme, including counselling
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing.
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
If you have the passion, creativity, and tenacity to make a real difference in people's lives, challenge stigma and make our communities safer, we would love to hear from you!
ABOUT YOU
We are an organisation which embraces differences and encourage our staff to bring their professional but authentic selves to work! We're looking for someone who is driven to provide high quality, effective, and person centred support to staff, colleagues, residents and participants, someone who thrives working in a team but can also work independently using their own initiative! You need to be confident in leading a motivating a team, being able to be proactive and adaptable and maintain a high morale within the service. We look for compassionate, supportive and empowering leaders who are comfortable working in a fast-paced and constantly changing environment! If this sounds like you, take a look at our full JDPS and apply now!
OVERVIEW OF KEY RESPONSIBILITIES
Line Management and Leadership
- Provide high quality support, leadership and line management to staff, offer guidance, support, and advice to the team and support them to perform to the best of their abilities.
- Provide leadership and management throughout the full employee lifecycle.
- Hold regular one to ones and team meetings to support effective teamwork and communication. Facilitate a culture where constructive challenge is welcomed.
- Proactively embed a culture of learning, development, reflection, and evaluation in a psychologically informed environment.
Service Delivery
- Manage the overall day-to-day operational delivery of your service, working directly with your team, colleagues, residents and participants, as well as other stakeholders to provide a high-quality, holistic service which meets the needs of our residents.
- Ensure service responsibilities and requirements are carried out effectively. This includes but is not limited to; welfare checks, risk assessments, support sessions, safeguarding checks, training and development, and other responsibilities required for effective service delivery.
- Support the team to carry out their day to day duties and responsibilities, offer guidance and support as necessary.
- Work proactively to ensure the service and team meet and exceed Key Performance Indicators, and work in line with professional codes of conduct.
- Empower residents and participants to make decisions to take control over their lives, by creating an enabling environment.
- Be part of the operational on-call Rota for providing out-of-hours support across the operations directorate.
Risk Management
- Follow relevant risk assessment and management procedures, share relevant information with others as necessary.
- Ensure all case recording and information is accurately recorded in a timely manner, ensuring confidentiality and GDPR.
- Champion, and act as a point of reference for safeguarding concerns within the service(s). Ensure all staff attend relevant safeguarding and training and use knowledge to coach and advise the team.
Property and Housing Management
- Ensure the accommodation in which residents live is clean and maintained to a high standard
- Ensure all repairs and maintenance issues are correctly reported and managed through to completion.
- Ensure a provision of high quality housing management service is provided to residents.
Financial Management
- Manage the service budget and review monthly management accounts: Set budgets and ensure resources are maximised.
- Promote effective cost control mechanisms and other financial activities.
- Maintain financial management within the service.
Other
- Some of what else is included: Contract management and Internal auditing, admin, and general other duties as required.
Other responsibilities than those described above may be required to be undertaken from time to time and will be expected to be performed to as long as it is within the capability and level of the position. Please refer to the JDPS attached for more information.
KEY CRITERIA
What we are looking for:
- Understanding and/or experience of working with people of complex backgrounds, ex-offenders, mental health, substance misuse, challenging behaviours
- Experience of working with and engaging with diverse groups of people from varying backgrounds
- Previous experience in people management and development
- IT Proficiency, including Microsoft Office, and the ability to navigate and learn new case management systems and other types of organisational software.
- Ability to promote the service and provide outreach-based provision, with an ability to liaise and work effectively in partnership with stakeholders
- Understanding of Housing Management, including voids and evictions
What we would like, but not essential:
- Understanding, knowledge, and/or practical application of key legislation – Equity, Diversity, and Inclusion, Mental Health, Criminal Justice, Social Care, and Housing, and Health, Safety and Environment
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
WORKING FOR US
ABOUT US
Social Interest Group (SIG) believes good care and support improve lives. Our values of ambition, empowerment, transparency, and inclusivity drive everything we do. Our mission is to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings (including people's own homes), probation settings, and hospitals awaiting discharge. We do so across London, Brighton, Bedfordshire, Luton, and Kent. We believe in the power of well-planned, well-managed services to make a difference. We work with high standards and external and internal regulatory frameworks.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change
Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
Our Values
Ambition – Eager to succeed and to accomplish as much as possible for our people
Empowerment – Giving staff and the people we support the tools, training, and information they need to achieve their potential
Transparency – Upfront and visible about our actions and open to scrutiny from stakeholders, service users, and staff
Inclusivity – Listening to, understanding, and including all our stakeholders to ensure we make a difference and get things right
ADDITIONAL INFORMATION
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.
The role
The Programme and Evaluation Manager organises our music programmes: ongoing workshop series in detention centres and other settings, performances, special projects. So the role sits at the very centre of our work. Working closely with the Artistic Director, you will make Hear Me Out’s artistic programme a reality.
The main part of the job is to co-ordinate programme activities. This means you would need to:
- Liaise with settings, partners, artists and colleagues
- Match, book and support our artists
- Organise a mass of artistic and practical detail
- Work directly with people with lived experience of detention and asylum
- Understand the context and purpose of the work and what’s needed to make it succeed
We’re committed to evaluating our work. We want to know what difference it makes and what we can do better, so we ask participants to tell us what they think, and collect this data as we go along, to build up a picture of our impact. Organising this is an important part of the job. You’ll also lead some evaluation activities, such as focus groups with participants.
You’ll be the main point of contact for Hear Me Out’s freelance Associate Artists, supporting and supervising them as they lead music projects with adults and children, organising artist care and development activities, and helping bring people with lived experience into our artistic team.
Our programme is bigger than it has ever been, it has changed dramatically in the last few years in response to new challenges thrown up by the immigration system and we expect it will keep changing. So there will be lots of scope for you to make changes and develop new work.
This is a special opportunity to work join a supportive, dynamic team delivering extraordinary work.
What we’re looking for
We’re looking for someone with strong people skills and equally strong organisational skills. For the music-making to have its intended impact, you will need to have a real eye for fine detail, and lots of sensitivity and awareness of people and their needs, whether they are people going through the immigration system, or managers in detention centres and asylum hotels.
You’ll know something of our context, or be able to learn that quickly. You’ll be skilled at communicating with artists, colleagues and partners to ensure we have a shared, realistic plan. You’ll understand how the detail of artistic planning feeds through into outcomes. And you’ll be able to evaluate those outcomes in a systematic way.
We are a small team, and most of us work part-time. You’ll need to work independently, co-operate and communicate consistently, and adapt readily when things change. You’ll need to be available on Wednesdays (our ‘team day’), and sometimes to work evenings and weekends.
Hear Me Out is committed to diversity, and is working to bring more people with relevant lived experience into our team. We very much encourage applications from people from culturally diverse backgrounds, applicants with disabilities or neuro-diverse conditions, and people of different ages, gender, sexual orientations and socio-economic backgrounds. We very much encourage applications from people with personal experience of immigration detention, or the asylum process, or immigration enforcement. If you have programme experience and also this kind of lived experience, we would especially love to hear from you.
Terms & conditions
The following terms and conditions will apply:
- Contract: Permanent contract, subject to a 6-month probationary period
- Location: The team meets at its office in central London on Wednesdays and works in a hybrid way the rest of the week.
- Hours: Part-time position, 3 days (22.5 hours) per week (0.6 FTE)
- Salary: £35,130 per year pro rata (ie £21,078), gross
- Annual leave: 36 days paid holiday leave per year pro rata (ie 22 days), including statutory bank holidays
- Sick pay: 25 days per year pro rata (ie 15 days) on full pay, followed by 25 days pro rata (ie 15 days) on half pay, followed by Statutory Sick Pay only
- Pension: 6% employer contribution to HMO’s selected Stakeholder pension scheme or to another scheme of the employee’s choice
The client requests no contact from agencies or media sales.
We have an exciting opportunity here at Barnardo's for an experienced, enthusiastic, and assertive Team Manager to deliver the day-to-day operational delivery of the In Reach Hospital Emergency Department Family Support Programme.
The role is part time working 18.5 hours per week and will be based at North Middlesex University Hospital, the entrance to the A & E department is in Bridport Road, Edmonton, London, N18 1QX.
The successful candidate will work as part of the onsite clinical team to develop and nurture key relationships both within the direct delivery of the project and the wider system support which is available.
Some but not all of the key responsibilities are:
- Identify key personnel within the Emergency Department and liaise effectively with them to ensure Family Support Worker teams are embedded within the clinical setting.
- Map and work with wider stakeholders locally and ensure Family Support Workers are aware of local services and assets to effectively signpost / connect families with appropriate support.
- Work effectively with identified operational leads within the ED setting to establish clear lines of communication and agree on day-to-day operational support for Family Support Workers.
- Support the Programme Manager in the implementation of standardised processes and systems to support project delivery and monitoring and highlight any local needs that need to be taken into consideration.
Ideal Candidates must have's
- A basic understanding of Public Health, including health inequalities and wider determinants of health as well as some understanding of trauma informed approaches.
- An understanding of the challenges of working and delivering an intervention within an acute setting and the ability to support and motivate staff in delivering an effective and holistic service to families.
- An understanding of family support and experience of working with families with complex needs
- Knowledge of safeguarding and promoting the welfare of children
- Relevant Level 3 NVQ qualification (Health and/or Social Care)
- Relevant Experience or Qualification in Leadership and Management
More about the Programme
The In Reach Hospital Emergency Department Family Support
Programme model offers a robust way of supporting often vulnerable families to uncover and address unmet need. Through identifying the underlying factors causing the clinical presentation and attendance, and addressing holistic needs of the family unit, we hope activity to unscheduled, primary and emergency care is dramatically and sustainably reduced.
The model is based on Family Support Workers based within Children's Emergency Departments, offering holistic, family-oriented support in a flexible manner either in-person, telephone- based and home visits to be able to address the underlying causes of repeated / avoidable ED attendances.
*Although this contract has a permanent status, please be aware that this post is subject to funding currently to March 2025 and therefore should this funding not be extended further, you may be subject to a redundancy consultation or a TUPE arrangement.
When completing your application please refer to the skills, knowledge and experience you have in relation to the Additional Information sheet, Person Specification & Job Description.
Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.
The client requests no contact from agencies or media sales.
The purpose of the role
This is an exciting opportunity to play a crucial role in the theatre’s new Stories Start Here campaign, building on our successful major donor fundraising programme. As the key relationship manager for a portfolio of some of our closest and passionate supporters, the Major Gifts Manager makes a vital contribution to this growing income stream. By identifying, cultivating, soliciting and securing major gifts of £25,000 and more, and working collaboratively across the department with other fundraising teams, there is lots of scope to build on your existing fundraising experience to develop an engaged and generous portfolio of major donors.
The successful candidate will have the following:
- Experience in a fundraising capacity, with a successful track record of meeting targets and personally soliciting and securing 5-figure+ philanthropic gifts.
- Evidence of relationship management to proactively develop a portfolio of prospects employing creative strategies to engage them.
- Demonstrable prospect research skills.
- Evidence of ability to write persuasively, and experience of creating compelling fundraising materials.
- Excellent interpersonal skills with the necessary listening, facilitation, negotiation, and diplomatic skills to represent the NT, and to achieve immediate credibility and influence with high net worth individuals, and internal and external stakeholders.
If that sounds like you, this may be the role for you!
Working with us will give you...
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Complimentary staff tickets for shows and NT Talks and Events, subject to availability and policy.
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Discounts in the NT’s bars, cafes, restaurants, and bookshop, as well as in local businesses (from Wagamama to local childcare providers & gyms on and around the South Bank)
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Access to interest-free season ticket loan and Cyclescheme partnership
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Pension schemes with Legal & General and NEST
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Sabbatical option, subject to agreement and policy
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Generous sick pay
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Family-friendly employer with supporting policies
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Hybrid and flexible working, subject to agreement and policy
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Training and Development Programme via e-learning platform, and specialist in-person training relating to role.
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On-site Occupational Health and welfare support
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Free-to-access Employee Assistance Programme, enabling counselling and mental wellbeing support, financial and legal advice, and advice on caring responsibilities.
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On-site staff canteen and bar
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Staff networks including Amplified: The Ethnically Diverse Network; Disability Staff Network; LGBTQ+ Network; Parents and Parents & Carers Network
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The NT is also a member of Parents and Carers in the Performing Arts (PiPA)
Please note
The closing date for the receipt of a completed application is Monday 8th April 2024 at 12 noon.
We support and encourage people from a variety of backgrounds, experiences and skill sets to join us and help shape what we do. As users of the disability confident scheme, we guarantee to interview disabled applicants who meet the essential criteria for our vacancies.
People Department 2024
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Every 6 minutes someone learns that they are losing their sight. Every five hours, a baby is born with sight problems. In these moments, two profound questions emerge:
• Can this be stopped?
• How do I (or my child) live this life?
The merger of Fight for Sight and Vision Foundation on 1st April 2023 will enable us to address both questions. By combining our strengths and expertise we’ll be the only significant national funder with the efficiency, capability, and capacity to increase investment in medical research and social improvement. Together we can mitigate both the prevalence and impact of sight loss.
We have a clear ambition, led by our CEO, Keith Valentine, who has valuable lived experience of sight loss. This ambition includes retail growth plans and an income generation strategy to open more shops over the next 5 years. We currently operate 10 shops selling donated goods, including an online eBay shop.
We are now looking for experienced, committed, and creative individuals to join our dynamic team as we devise and launch a new five-year strategy. You’ll be part of something impactful, we’d love to hear from you.
The Chiswick Shop Manager will play a crucial role in the future growth of our newly merged charity and the impact that we can achieve through partnership for people with sight loss.
JOB DESCRIPTION AND PERSON SPECIFICATION
Responsible to
Area Manager
Direct reports
Immediately responsible for recruiting and developing a team of dedicated volunteers. In due course the role and responsibilities may grow in line with organisational growth and priorities.
Working hours and contract
Permanent, full-time
Salary
Up to £30,000 dependent on experience, plus OTE Bonus
Location
Chiswick
Role Responsibilities:
Purpose of Job
· To coach, lead and manage a team of volunteers
· Drive sales performance to exceed targets, maximising cost efficiency
· Maximise shop profits through delivery of the retail strategy, including income, gift aid donor sign up and conversion, donations and other income generators.
· To achieve compliance with relevant regulation e.g., health and safety and safeguarding, whilst adhering to all policies and procedures
· To promote strong relations within the local community to enhance the profile and good name of the charity
Main Responsibilities
· To deliver shop income plan
· To achieve gift aid income objectives, donor sign up and conversion. Improving processes to deliver maximum value, coaching colleagues to success
· To support and manage volunteer pricing to ensure items are processed in line with policies and procedures, recognising and thanking the team for their contribution
· To develop a culture of ownership and follow up within own team and volunteers
· To adhere to safe, legal & secure requirements and standards for the shop, both front and back of house
· To induct, train and coach new colleagues, as evidenced through induction paperwork and development plans
· To role model and promote effective team communication, celebrating success and sharing best practice
· To liaise closely with the Warehouse Manager, Area Support and Volunteer Manager and Area Manager
· To role model exceptional customer service to supporters and donors, providing feedback in a timely manner
· To ensure the highest standards of customer care and service are demonstrated by self, line reports and volunteers
· Promote, monitor and act on internal and external customer feedback
· To evidence effective local networking to generate donations and volunteer engagement, including local business and other stakeholders
· To monitor and check security of stock and debrief variances with the Area Manager
· To proactively assess own development needs and seek out development opportunities to enhance contribution to Retail objectives and operations
· To take ownership of good housekeeping for all areas of responsibility
· To accept responsibility and carry out any other task commensurate to the role
Person specification:
Skills, knowledge & experience
Sales and Profit
· Monitor and be accountable for sales and category performance, as well as ensure that the team are aware of and engaged in the shop’s financial performance
· Foster a creative and entrepreneurial shop environment where team members seek to maximise income in new and innovative ways both within the shop and through a variety of channels, such as community events
· Manage the team to maximise income from Gift Aid on donated products
· Ensure that all of Vision Foundation financial procedures are adhered to and executed in a timely fashion by the shop team
Shop Floor
· Ensure sourcing sufficient levels of donated stock locally in collaboration with the shop team
· Establish efficient and commercially successful stock processing systems (such as pricing, quality standards, consumer safety, stock density and culling stock), including backroom systems and ensure these are adhered to by the volunteer team. Ensure that all legal and Vision Foundation internal regulations regarding donated stock are adhered to
· Inspire the team to provide a great customer and donor experience, which enables The Vision Foundation to attract new supporters every day. Ensure that feedback, including complaints are escalated to the Area Manager within the agreed timeframes
· Empower the team to create original, appropriate and commercially successful visual merchandising displays, including shop windows
· Make sure that all procedures for the sale of new products are followed by the volunteer team (if applicable)
· Work with the Area Manager to ensure our shops are in good condition, maximise their potential and are fit for purpose
· Provide a safe and healthy working environment and ensure that all team members are aware of and operate within Vision Foundation’s health and safety policies and procedures, including waste management and customer safety
Leadership - Volunteers
· Recruit, induct, and retain an inclusive and diverse volunteer team, which is large enough in numbers and capable to maximise the shop’s income and profitability and guarantee the smooth running of the shop.
· Maintain an empowered, well trained, motivated and engaged volunteer team with excellent levels of communication at team and individual level.
· Connect the volunteer team with Vision Foundation’s work and help them to understand the value of their contribution
Leadership - Paid Staff
· Recruit, induct, and retain an inclusive and diverse volunteer team, which is large enough in numbers and capable to maximise the shop’s income and profitability and guarantee the smooth running of the shop.
· Maintain an empowered, well trained, motivated and engaged volunteer team with excellent levels of communication at team and individual level.
· Connect the volunteer team with Vision Foundation’s work and help them to understand the value of their contribution.
Management - being part of Vision Foundation
· Play active part in the charity, including attending and contributing to all-staff meetings
· Play a key role in enabling the shop to represent Vision Foundation and increase the knowledge of the local community about our mission and work
· Be accountable for the integration of the shop into the local community in collaboration with the shop team
· Empower the team to respond to all appeals and fundraising opportunities.
· Adhere to and enforce Vision Foundation’s safeguarding policies.
Other
· Required to adhere to Vision Foundation’s vision, mission and values
· Understanding of and commitment to adhere to equality, diversity, and staff health and wellbeing principles
Personal qualities
· The ability to work under pressure whilst remaining calm and organised
· To be receptive to change and to act as a change agent
· The ability to maintain excellent rapport with staff, volunteers, supporters, and donors
· To demonstrate a calm and logical approach to problem solving
· To consistently demonstrate a dedicated approach to the quality of customer service and team working.
· Comfortable working in a small team both strategically and operationally
· Commitment to teamwork, business partnering and a collegiate approach – with a ‘can do’ attitude and a sense of humour.
· Able to provide positive, dynamic, tenacious and flexible leadership at all times.
· Results-driven, able to measure and quantify own outcomes.
· Adaptable to changing landscape and evolving organisation.
· Willing and able to operate at pace in an organisation going through rapid change, using your initiative and delivering to tight deadlines
· Excellent verbal and written communication skills
· Highly organised with ability to plan effectively and allocate resources appropriately.
· An understanding of and commitment to London’s blind and partially sighted people.
Flexibility
· The role description is a general outline of duties and responsibilities and may be amended as the newly merged charity develops and the role grows. The post holder may be required to undertake other duties as may be reasonably required from time to time.