Local Networks Administration Assistant Jobs in East Of England
Purpose of the position
The primary role of the Governance Assistant is to provide administrative support to the workstreams under the Head of Governance, which include but are not limited to, annual work plan, royal charter, bylaws, elections, policies and procedures and GDPR compliance.
The Governance Assistant will act with integrity, positivity, energy, and adaptability, using their skills to build effective relationships and work within a shared vision.
The Governance Assistant will be a member of the Business Administration Team and will focus on supporting the Head of Governance to ensure the maintenance of high-quality governance processes within the organisation.
Key relationships
The Governance Assistant will be expected to establish and maintain effective working relationships with these key positions within the College of Paramedics including:
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Head of Governance;
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Executive Assistant to the Chief Executive;
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Other members of the Business Administration Team;
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President and Vice President;
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Chief Operating Officer;
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Chief Executive Group;
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Chairs and Members of the Paramedic and Student Councils;
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Administrative, membership, marketing, IT, and finance staff;
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Board of Trustees
The Governance Assistant’s duties and responsibilities include:
Governance
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Work closely with the Head of Governance to ensure the charity is compliant with regulatory requirements
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Maintain a good understanding of the governance processes and requirements, and work closely with the Head of Governance to ensure they are efficiently and effectively managed
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Maintain a good understanding of the implications for the role and organisation of the requirements of GDPR and other relevant legislation
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Maintain a good understanding of the need for effective policies and procedures, sustained within a robust review process
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Support the efficient and effective day-to-day functioning and co-ordination of the administrative activities associated with governance within the College of Paramedics
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Prioritise and time manage the administrative workload appropriately to meet specific deadlines.
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Support the Head of Governance on the election of trustees and member representatives as required, working with the Membership, Marketing and Engagement team and liaising with candidates, election services and incumbents.
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Provide administrative support for various governance aspects around the Board, Councils, member meetings, reporting and the Chief Executive Group
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Provide administrative support for aspects of Board Meetings/Committees and resources in the absence of the Executive Assistant to the Chief Executive
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Support with timely production of relevant minutes, reports, action summaries and follow ups alongside the Executive Assistant to the Chief Executive and Head of Governance
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Coordinate travel, venue bookings and accommodation for Board, Committees and Councils where appropriate
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Provide administrative support to the Royal Charter project
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Work closely with the Head of Governance to ensure relevant information is shared with third parties or stakeholders
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Oversee the formatting and editing process associated with key documents, in line with branding guidelines;
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Develop and maintain effective electronic filing systems ensuring that information is kept securely and is accessible as appropriate;
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Attend physical meetings at locations within the United Kingdom, as required;
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Undertake other tasks or projects that may arise;
Business Administration
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Providing cover and administrative support to the Executive Assistant to the Chief Executive and Personal Assistant in any absence or when the needs of the business demand
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Coordinating electronic diaries;
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The coordination and business arrangements for College of Paramedics meetings, including serving as a Secretariat for meetings, various established or short-term functions of the College. This includes but is not limited to preparing agendas, taking minutes, action logs, sourcing venues, liaising with delegates, booking travel and accommodation, catering, sourcing audio visual equipment and facilitating remote attendance, collating meeting documentation, recording minutes and /actions;
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Assist with the co-ordination of General Enquiries received by the College of Paramedics over the phone or via email/dedicated mailbox, including tracking responses to ensure all enquires are dealt with in a timely manner;
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Undertake and complete an ongoing development review process, set by, and reviewed on an ongoing basis.
The client requests no contact from agencies or media sales.
Summary of the Role
The Pathways Team serves to empower clients to make the journey from homelessness to belonging in community (this could include employment or other meaningful activities). The Learning & Engagement Coordinator role develops and facilitates accessible activities and skills learning, provides one-to-one support to build trust and encourage progression, and is actively involved in enabling clients to keep moving forward toward engaging with mainstream community, education, volunteering, and employment (according to abilities and needs).
In conjunction with the other members of the team and with relevant supervision, the post holder will support the Pathways Team to provide a service that is co-produced and developed with members of the Pathways Community and reflects the needs and interests of attendees. You will be passionate about ensuring that the Pathways Community remains dynamic, client-led, and solution-focused.
The client requests no contact from agencies or media sales.
Business & Human Rights Resource Centre is seeking an experienced researcher to conduct and help manage our work on human rights along the renewable energy value chain, from extraction of transition minerals to renewable energy installations, and support our work on contributing to a just and equitable energy transition.
Details
- Reports to: Programme Head: Just Energy Transition and Natural Resources
- Salary: GBP 37,500-40,000, commensurate with experience and adjusted according to location (the range is aligned to London cost of living; if based in another location, the range will be adjusted down accordingly)
- Closing date: 12 April 2024
- Location: UK, Germany or remote. If remote, candidates must be located in CET-1 / CET+2 time zones (GMT/WAT/EET/EAT/SAST or equivalent)
- Contract type: Full time (35 hours/week), 1-year (with possibility of extension)
- Annual leave: 24 days/year
- Start: As soon as possible
About the organization
Business & Human Rights Resource Centre works with diverse allies and partners to put human rights at the core of companies’ business models and end abuse; to support communities and workers in securing their rights and accountability for corporate abuse; and to encourage governments to create the right regulation and incentives to uphold human rights in business. We are a global organization rooted in five continental regions, comprised of a Global Team of 80. Global Team members work with a rich network of human rights advocates in ten languages, and place strong emphasis on our alliances with grassroots organisations facing often profound inequalities of power in protecting their rights. The efforts inform our ability to influence responsible business, investors, and governments for transformative change.
Our work covers the full gamut of human rights in business, with particular focus on three thematic programmes: just energy transition and natural resources; accountable digital technologies; and workers’ rights in global supply chains. These are strengthened by three cross cutting themes: civic freedoms and human rights defenders; corporate legal accountability; and racial and gender justice.
About the position
The Just Energy Transition and Natural Resources programme is focused on advancing human rights in business, in support toa fast and fair transition to clean energy and zero carbon economies. We seek to promote human rights across the renewable energy and batteries value chain. We are focused on mining for transition minerals, the installation of renewable energy where the fast transition is increasingly endangered by companies’ poor human rights record and policies, the lack of investor due diligence, and the absence of adequate regulation. A just transition will be one that, at minimum, ensures respect for human rights, fair negotiations, and shared prosperity with workers and communities.
The successful candidate will help lead strategic research and analysis on the renewable energy value chain from a corporate accountability perspective. This will include generating new insights and propositions for a more just energy transition through the analysis of structural causes of corporate abuse in these supply chains. In particular, the researcher will help us deepen our efforts to embed human rights, and protect and amplify the voices of human rights defenders, as an essential part of the response to the climate crisis, and a core component of the global work towards a just transition. As the Resource Centre expands its advocacy on improving the human rights policies and practices of companies in the renewable energy value chain, the senior researcher will play a key role in supporting:
- Research on community engagement, community equity models and other forms of benefit-sharing – focusing in particular on (i) unpacking cases and recommendations for ‘meaningful engagement’ with communities in the context of transition minerals mining projects, (ii) examples of Indigenous co-ownership and ownership of renewable energy and mining projects;
- Regional teams in their work on local just transitions and evidence of corporate abuses in the context of the current boom of exploration, licensing of transition minerals mining projects;
- Advocacy towards and engagement with investors and their coalitions on our just energy transition messaging and core products - Transition Minerals Tracker, Renewable Energy Benchmark, and investor guidance;
- Development of policy recommendations on the just energy transition from a business & human rights perspective; and
- Representation of the programme in key civil society fora and coalitions.
Responsibilities
Responsibilities will include:
- Conduct and help manage in-depth research: design and help lead team in delivering high impact research and analyses that assess company abuses, policy, and practice in renewable energy and transition mineral mining sectors, particularly through the team’s core products including the Transition Mineral Tracker, Renewable Energy and Human Rights Benchmark, and resources and guidance for investors. Lead on research and writing of a briefing focused on examples and lessons learnt around engagement with communities in the mining sector. Play a leadership role in identifying opportunities and advancing the Resource Centre’s research beyond its current core products along the renewable energy value chain, including research on transition minerals and value chains, for the theme.
- Develop high quality written and digital materials: Curate and write compelling content for our website and outreach, including reports, blog posts, briefing notes and papers, and articles to be submitted to relevant media outlets.
- Conduct outreach with companies: take up allegations of abuse with company HQs to seek responses to allegations of human rights abuse, conduct follow-up outreach for remedy and build relationships to enhance human rights due diligence;
- Strategically engage with investors and their coalitions on the salient risks of the sector and coordinate workshops, roundtables, and knowledge sharing spaces, bringing together various stakeholders. Sustain and help build our active network of CSO partners and allies.
- Coordinate with BHRRC regional programmes: Work with regional researchers and our global network of external partners to identify cases of impacts of companies on human rights – with a focus on transition minerals, in order to strengthen our research process, and to strategically identify allegations of abuse for deeper-dive investigations and coordinated advocacy globally.
- Track policy and legislation: Keep abreast of, and in some cases participate in, relevant legal and policy developments, including, e.g., legislation regarding mandatory human rights due diligence, critical minerals, and promotion of renewable energy.
- People management and team support: In coordination with the Head of Programme, closely work with and support a team comprised of a researcher and a research assistant, share administrative tasks, and assist with the management and training of staff members where appropriate. <span data-ccp-charstyle="normaltextrun" style="-webkit-user-drag: none;-webkit-tap-highlight-color: transparent; user-select: text;background-image:var(--urlContextualSpellingAndGrammarErrorV2, url(" data:image="" svg+xml;base64,pd94bwwgdmvyc2lvbj0ims4wiiblbmnvzgluzz0ivvrgltgipz4kphn2zyb3awr0ad0inxb4iibozwlnahq9ijnwecigdmlld0jved0imcawidugmyigdmvyc2lvbj0ims4xiib4bwxucz0iahr0cdovl3d3dy53my5vcmcvmjawmc9zdmciihhtbg5zonhsaw5rpsjodhrwoi8vd3d3lnczlm9yzy8xotk5l3hsaw5rij4kicagidwhls0gr2vuzxjhdg9yoibta2v0y2ggntuumiaonzgxodepic0gahr0chm6ly9za2v0y2hhchauy29tic0tpgogicagphrpdgxlpmdyyw1tyxjfzg91ymxlx2xpbmu8l3rpdgxlpgogicagpgrlc2m+q3jlyxrlzcb3axroifnrzxrjac48l2rlc2m+ciagica8zybpzd0iz3jhbw1hcl9kb3vibgvfbgluzsigc3ryb2tlpsjub25liibzdhjva2utd2lkdgg9ijeiigzpbgw9im5vbmuiigzpbgwtcnvszt0izxzlbm9kzcigc3ryb2tllwxpbmvjyxa9injvdw5kij4kicagicagica8zybpzd0ir3jhbw1hci1uawxllunvchkiihn0cm9rzt0iizmzntvgrii+ciagicagicagicagidxwyxroigq9ik0wldaunsbmnswwljuiiglkpsjmaw5lltitq29wes0xmci+pc9wyxropgogicagicagicagica8cgf0acbkpsjnmcwyljugtdusmi41iibpzd0itgluzs0ylunvchktmteipjwvcgf0ad4kicagicagica8l2c+ciagica8l2c+cjwvc3znpg="='));" border-bottom:transparent;background-position-x:0%;background-position-y:100%'="">Possibility of line managing at least one person.
- Contribute to strategy development for the programme and regions: Help design and implement, in collaboration with the Head of Natural Resources and Just Transition and regional heads, strategies for the Natural Resources and Just Transition portfolio and across regions.
- Representation: Represent the organization at meetings, conferences, and other gatherings, as well as in engagements with donors and other key stakeholders. Sustain and help build our active network of CSO partners and allies.
- Travel: Undertake regional and international travel for research, outreach, scoping, communications and/or representation.
- Other: other responsibilities as appropriate and relevant to the role of Senior Researcher: Just Energy Transition and Natural Resources
Essential skills and experience
- Commitment and expertise: Strong experience working on the just energy transition, transition minerals and/or broad natural resource sector, with renewable energy supply chain expertise highly desirable, and knowledge of Indigenous Peoples’ rights an advantage. At least three years’ experience in project delivery, research, campaigning, or policy and advocacy in these areas. A clear understanding, vision, and strategic insight on human rights in business and the global economy is essential. Global South or direct experience working with/for/on behalf of Indigenous communities, is an advantage.
- Research, analytical, and writing skills: Strong experience in researching and writing briefings. Skill and enthusiasm to deliver compelling evidence and analysis, handle big data sets, and design rigorous methodologies regarding corporate abuses of human rights. Able to search and identify relevant information online and offline; adept at undertaking systematic data collection to a high level of detail and accuracy; ability to generate compelling and feasible propositions for change in policy and practice that drive systematic change. Experience in understanding corporate finance, different ownership structure, investment structures in private and public markets, and/or alternative economic models is highly desirable. While not a large part of the role, experience in conducting primary research at a community level is desirable.
- Communication skills: proven ability to effectively communicate to a broad range of audiences, through a range of channels (briefings, benchmarks, blogs, dashboards, etc.), especially on digital platforms. Excellent writing ability and English language skills are required. French or Spanish desirable. Strong speaking skills and experience representing organisations to external audiences are critical.
- Partnership: Commitment to, and at least three years’ experience in working with diverse international partners. Experience working with Indigenous communities or Human Rights Defenders in the natural resource /environment and land context highly desirable.
- Strategic thinking: A strong understanding of natural resources and human rights in a global context is essential. The ability to grasp, analyse, summarise, and present complex information coherently to external audiences is required. Demonstrated experience thinking critically about impact is required.
- Values: Strong, demonstrated commitment to human rights, and a just transition, as well as to the values and ethos of the Resource Centre.
- Team player: Experience of working in high performing multi-cultural and international teams, working with colleagues to deliver high impact programs. Experience working remotely desirable. Commitment to building relationships with remote, inter-disciplinary, and culturally diverse teams.
- Organisation and initiative: Able to work efficiently and methodically to support achievement of deliverables; strong prioritization skills; self-motivated and organised; and comfortable working independently within agreed framework while maintaining communication with a global team in different time zones and geographies.
The Business & Human Rights Resource Centre is a diverse, global team. We are committed to providing equal opportunities for everyone regardless of their background and we acknowledge that people from certain backgrounds are under-represented in this area of work and seek to directly address that through our hiring practices. We particularly encourage applications from women, BAME applicants, people with disabilities, and people who identify as LGTBQ+ or Indigenous. Given the focus of the work, if you identify as an Indigenous, Aboriginal or First Nations person, we encourage you to self-identify on your application.
The client requests no contact from agencies or media sales.
We have an exciting opportunity for a Head of Retail to join Essex & Herts Air Ambulance (EHAAT).
- Permanent
- £45,000 pa
- 37.5 hours/ 5 days a week
- The role will be based at Stevenage with hybrid coverage throughout Essex & Hertfordshire
You’ll be working in a fast-paced, positive environment, amongst both crew and charity teams, where looking after our people’s wellbeing is a top priority. Our Employee Assistance Programme (EAP) supports all our team and their direct family with focused support on financial, mental and physical wellbeing.
We offer a pension scheme with an employer contribution up to 8%. Pension scheme members also benefit from an annual pensions review, life insurance and access to a virtual GP service 24/7.
In addition, you will receive 24 days annual leave plus bank holidays, free car parking, and eligibility to join Blue Light Card which provides members with thousands of discounts online and on the high street.
ABOUT THE ROLE
The purpose of this role is to maximise the income and profit sustainability of a multi-site and multi format retail business through the effective management of people, resources and budgets. The role will contribute to the development on the strategic direction and the future expansion of EHAAT’s retail operation, and to empower and engage the retail team through positive and clear leadership.
This is an important role in enabling the Retail Team to focus raising funds to support our life-saving service to the people of Essex and Hertfordshire.
SPECIFIC DUTIES AND RESPONSIBILITIES
- Work closely with the Associate Retail Commercial Director to provide expertise, leadership, vision and guidance, to drive forward the strategic direction of the retail operation and deliver outstanding performance in all aspects of charity retail.
- Develop, implement and manage the necessary practices, systems, and controls to ensure the operational, financial and administrative compliance necessary to deliver an efficient retail operation.
- Lead on the expansion of the existing shop portfolio including: sourcing, costing & planning of new shops including shop-fitting, staff recruitment & opening. Working with the Associate Retail Commercial Director and Governance Manager on lease negotiations and securing lease completions.
- To grow and develop the Ecommerce division supporting both the Ecommerce Manager and Donation Centre Manager in online innovation and expansion.
- Work closely with the Volunteer Manager to create a culture of volunteer empowerment and development focusing on volunteer recruitment, management and retention throughout the retail department.
- Work closely with the Associate Retail Commercial Director to build productive relationships across EHAAT to ensure that the retail team are part of the wider charity team, and are able to advocate for the charity with customers and other supporters.
- Work with the Fundraising Team to embed shared fundraising and retail incentives to drive new income streams and open opportunities for both departments.
- Work with the marketing team and other key retail staff to further develop the customer experience, ensuring the interior design and quality is in keeping with the required profile. Ensure that shop managers adhere to brand guidelines and that messaging in relation to the work of the charity is visible and impactful.
- Represent EHAAT in the community and public domain as appropriate. Ensuring that relationships in the community are managed in a way that achieves the best outcome for all parties.
- Maintain an up to date knowledge of the charity retail market and the activities of other local charitable organisations to identify market gaps and new opportunities.
- Develop and maintain strong relations with external retail volunteer support and chair quarterly retail working groups meetings.
- Lead a diverse retail division for EHAAT ensuring that a culture of inclusiveness is promoted throughout the department
Operational Responsibilities
- Lead, support and motivate the retail team, managing performance or conduct issues as required – this includes direct line management of the Area Manager, Ecommerce Manager and Donation Centre Manager with whom you will be expected to conduct regular documented 1:1s.
- Ensure that timely and appropriate communication and feedback mechanisms are in place for your team and volunteers, engaging, and encouraging contribution. Ensure the wider charity is kept up to date with relevant retail activity through team meetings charity team events.
- Work with the Associate Retail Commercial Director to plan, set and manage the annual retail operating budget, reforecast quarterly as appropriate and take steps to address underperformance.
- Monitor and evaluate the commercial performance of each shop and Ecommerce division, maximise profit across the portfolio and report to the Associate Retail Commercial Director monthly about the continued viability of each.
- Deal with all property matters in respect of their on-going management, maintaining and updating the existing property database of leases and subleases. To be across all expiry dates, break notices, rent reviews and other relevant matters with all retail leases.
- Take overall responsibility for the Donation Centre through supporting the Donation Centre Manager to ensure the development of excellent warehouse, sorting and transport operations in order to maintain sufficient stock available for all shops and ecommerce.
- Work closely with the Head of Workplace and workplace team to ensure all retail operations are compliant with health and safety policies and standards. Ensure a robust and efficient process is maintained for all workplace reported concerns or incidents and are addressed in a timely manner.
- Ensure all investigations into reported accidents, incidents and near misses are carried out without delay and appropriate action is taken to prevent a reoccurrence by either immediately remedying the defect or implementing control measures to prevent the situation from deteriorating or reoccurring.
- Implement a structured approach to using data in the analysis of sales.
- Lead an excellent customer service ethic across the business ensuring this is monitored through initiatives such as mystery shopping.
- Ensure that Gift Aid procedures, processes and claims are completed within the agreed time frames.
- Develop an online retail shop via the EHAAT website to offer pre-loved goods. Set operational structure and budgetary targets.
- Develop and control EHAAT’s charity merchandise from design through to purchase. Working with external suppliers to produce a range of sellable and profitable goods that develops the charities community awareness.
- Undertake any other tasks, duties or responsibilities as requested by your line manager or other senior manager, including the Board of Trustees and Chief Executive.
- Work closely with the People Director and People Team to ensure all people matters are managed in line with EHAAT’s policies and procedures.
EHAAT is a charity which provides vital life-saving care to critically ill and injured patients across Essex, Hertfordshire and the surrounding areas.
The client requests no contact from agencies or media sales.
Charity Operations Manager
About Thyroid UK
Thyroid UK is a charitable organisation working to inform and support people living with thyroid disorders in the UK and campaigning on their behalf for the right tests to diagnose thyroid disease and to have a choice of treatment options.
The provision of quality information for people with both diagnosed and undiagnosed thyroid disorders is the primary concern of Thyroid UK, and we work effectively in this field through dialogue with NHS departments, networking with other voluntary organisations, and providing services directly to patients. We work to encourage scientific research for the education, alleviation, care, treatment and cure of thyroid disease and seek to influence public health policy for the benefit of people affected.
Role and Responsibilities
We are seeking a Charity Operations Manager to run the smooth, effective operation of the organisation so we can best support people in the UK living with thyroid disease. This is a management role leading on all operational activities, supporting and working in close collaboration with the Chief Executive Officer (CEO). Salary will be reviewed after an initial 6 month probationary period.
This role involves minimal supervision and is responsible for the day to day running and management of the charity.
General office management:
· General secretarial and administrative support including routine office tasks where needed
· To manage all operational activity of the charity according to the strategic direction provided by the Board of Trustees
· To be responsible for all aspects of staff and volunteer management, including recruitment, training and supervision
· Collaborating with other team members to ensure that information flows effectively
Support the CEO:
· Foster good relationships with other charities, organisations and research groups; supporting beneficiaries; liaising with patrons, medical advisers and trustees to support continued engagement
· Plan, market, manage and organise/deliver our projects such as conferences, webinars, surveys etc. to meet our strategic goals
· To ensure the financial sustainability of the charity by identifying and securing appropriate funding that supports the charity in achieving its objectives.
· To lead on trust and corporate fundraising to ensure our income streams remain stable and sustainable.
· Draft, proofread and publish the quarterly member magazine
· Draft and send our E-news to our beneficiaries
· Development of the website
· Management of IT systems
· Recruit, manage and supervise our volunteers
· Recruit and line manage staff
· Maintain and update the suite of governance policies to ensure
Thyroid UK is compliant with legal requirements and, where possible, best practices
· Identify opportunities to improve policies and procedures
· Prepare the annual report and other necessary documents and send to the Charity Commission and Companies House
Support the Board:
· Set Board meeting dates; preparing Board meeting papers, agendas and minutes, and liaise directly with Board members, in close collaboration with the CEO
· Contribute to the development and long term strategy of the charity providing regular reports to the board of trustees
· GDPR compliance in the role of GDPR Officer
· The role will require attendance at Board meetings that take place on Saturdays quarterly with one in London per year
Skills required to be successful in this role include:
· High standard of literacy and numeracy
· Excellent organisational skills with attention to detail
· Excellent verbal and written communication skills
· A collaborative working style
· Ability to lead and motivate a small team
· Good problem solving and decision making skills
· Ability to prioritise and delegate tasks and establish clear lines of accountability
· Excellent IT skills and experience in the use of most Microsoft Office applications including Outlook, Word and Excel. Experience of using a customer relationship management system would also be helpful
· Ability to work with flexibility and adapt to changing circumstances
Experience
We are looking for someone with experience of working in a similar or related role in a small charity who ideally has experience in charity operations and governance.
The client requests no contact from agencies or media sales.