Marketing Director Jobs in Home Based
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Age UK is recruiting for a Senior Supporter Experience Manager to join our award-winning fundraising team on a 12 month fixed-term maternity cover contract.
As Senior Supporter Experience Manager, the successful applicant will develop and take ownership of Age UK's Public Fundraising's over-arching supporter experience strategy by managing a programme that builds long-term relationships between Age UK and its supporters, delivering on a supporter first culture.
You will develop a supporter centric approach to planning effective multi-channel, multi-product supporter journeys to grow loyalty, engagement, and income.
We're looking for someone with an audience and data insight driven approach to identify moments that matter and key pain points to improve the supporter experience. By doing this, you will ensure that each touchpoint across the supporter experience is engaging, effective and reflects Age UK brand and values.
You will provide robust data led, testing strategies that enable cross-sell, upsell and ultimately improved lifetime value for Age UK.
We're looking to recruit a proactive self-starter who can contribute to campaign, content and engagement strategies across the charity, ensuring that fundraising audience insight and needs are at the heart of development.
Please note that due to the hybrid nature of this role, the successful applicant will be required to commute to our London office (EC3N 2LB) once a week on Thursday's.
Age UK internal grade - 4L
Must haves:
- Experience in a supporter experience focussed role
- Significant experience mapping and analysing multi-channel journeys.
- Experience working with data and insight teams to deliver journey and product portfolio analysis.
- Significant experience leading cross functional journey planning projects.
- Experience developing next best offer strategies
- Experience supporting teams to continuously improve and optimise supporter journeys.
Great to Have's:
- Proven levels of data literacy to inform decision making and direct marketing testing strategies
- Strong influencing and negotiation skills.
- Ability to lead cross functional project groups and programs.
- Excellent presenting skills
- Excellent analytical skills, with an ability to manage multiple data sources, identifying actionable insight.
- Ability to influence, negotiate and facilitate both internally and externally as necessary to secure progress towards goals.
- Understanding of online and offline fundraising channels and how they can be used to target audiences.
- Understanding of creative content and the best channels for content devised with the audience in mind.
What we offer in return
- Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
- Excellent pension scheme, life assurance, health cashback plan and EAP
- Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
- Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
- Blue Light Card Scheme
- You Did It Awards - recognition awards from £100-250.
Additional Information
Committed to promoting equality and diversity.
All CVs will be anonymised by our recruitment system when you apply for a role at Age UK. Please note that our system is unable to anonymise cover letters, and we would therefore ask that to support the work we are doing on making our recruitment selection process fairer and more unbiased, that you remove any personal information from your cover letter/supporting statement, including your name before uploading this. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us once you are invited for an interview.
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.
At NoFit State, our mission is to create extraordinary work that changes lives.
NoFit State is a dynamic creative organisation that thrives on challenge and is constantly seeking to learn and improve in all areas of everything that we do. We are inspired by the extraordinary things that ordinary people can achieve and celebrate the communal strength that comes from the traditional circus touring life and the incredible community around us.
The Development Manager is a senior manager role and key to supporting the strategic development of the company through designing and delivering the company’s overall fundraising and development strategy to define and achieve established financial targets.
It is a brilliant place to work where no two days are the same. There is a fantastic sense of support, interest and enthusiasm within the team, with others we work with and for the work we do.
For more information, please take a look at our website.
Role: Development Mananger
Hours: Full time (40hrs per week), permanant position
Location: Cardiff - office based with hybrid working available
Key dates
Closing date for applications: 10am, Thursday 25 April 2024
Interviews: Week commencing 29 April 2024
Indicative start date: June
Salary: £30,000 – £40,000 per annum, depending on experience
Main Responsibilities
· Develop and implement the company’s development strategy including (but not limited to):
- Public Funding (including both ACW and ACE)
- Trusts and Foundations
- Corporate supporters and sponsors
- Private giving (individual donors and major givers)
· Research, identify and draft applications, pitches and asks to appropriate funders/supporters, cultivating relationships and securing support to achieve defined targets
· Manage and nurture the ongoing relationships with current and past supporters/funders
· Plan, manage and deliver a planned programme of development events
· Design and deliver reporting processes that are fit for purpose and satisfy funders’ and supporters’ requirements
· Support Finance Officer and Company Administrator in financial reporting of designated funds
· Manage development budgets
Position in the Company
The Development Manager will;
· Be line managed by the Executive Director and report to her
· Produce written updates for the Board of Trustees and report verbally to them as required
· Work in partnership with the company’s Communications and Marketing Manager to engage donors, prospects and key stakeholders with the company, moving from purely transactional relationships to ones based on emotional connection and commitment
· Work with the company’s Executive Team to cultivate new supporters and strategic delivery partners with which to develop and grow the company’s work both within the UK and Internationally
· Work with the company’s Community Programme Manager to cultivate new opportunities for support
· Manage the Development Officer
NoFit State is an Equal Opportunities employer and welcomes applications from all sections of the community. Disabled, D/deaf and/or neurodiverse people, those from Black, Asian and Ethnically Diverse backgrounds and people under 30 are currently under-represented in our team so we particularly encourage applications from people in these groups.
Please let us know if you need us to make any adjustments during the application or recruitment process and we’ll be happy to support you.
How to apply
If you wish to apply for this post, please visit our website to view the Job Description, complete the Application Form, Equal Opportunities Monitoring Form and send together with a covering letter and a copy of your CV by email or post to Development Manager Application, NoFit State Circus, Four Elms Road, Cardiff CF24 1LE
Applicants must be eligible to work in the UK.
An exciting opportunity has arisen for a new Individual Giving Manager to join our team.
We are seeking an experienced insightful and dynamic Individual Giving Manager to help Nottingham Hospitals Charity take its individual giving income to the next level. As one of our most important income streams, we are looking for someone with a strategic and analytical mind to help guide and inform our next steps.
You will have a keen understanding of the importance of donor acquisition and retention, recognise the importance of working collaboratively with other income streams and be able to work closely with our marketing team. You will be well versed with Raiser’s Edge Database and understand the importance of GDPR in your everyday work.
As an equal opportunities employer, Nottingham Hospitals Charity is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.
We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join us.
Nottingham Hospitals Charity offers a flexible working policy.
If you are looking to join one of the best performing NHS charities in the UK with a friendly and innovative team then we would like to hear from you.
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About Nottingham Hospitals Charity
Nottingham Hospitals Charity exists to support patients, families and staff at Nottingham University Hospitals NHS Trust, which includes the City Hospital, Queen’s Medical Centre, Nottingham Children’s Hospital, Hayward House palliative care centre and Ropewalk House hearing centre.
As one of the biggest NHS charities in the UK, Nottingham Hospitals Charity has raised over £60million in 17 years, to fund state-of-the-art specialist equipment, medical research projects, enhancements to the hospital environment, and staff support programmes.
This has recently included a £2.9million intra-operative MRI scanner, which has transformed the care of children with brain tumours, and a £300,000 appeal to support the wellbeing of NHS staff during the Covid-19 pandemic.
The client requests no contact from agencies or media sales.
Alzheimer’s Research UK – Director of Supporter Led Fundraising
Location: Cambridge, hybrid working (2 days a week in the office).
Salary: circa. £90,000 per annum
Contract: Permanent, full time hours
Alzheimer’s Research UK (ARUK), the UK’s leading dementia research charity, is seeking an exceptional professional to lead their successful Supporter Led Fundraising Department, engaging with supporters nationwide and raising income from individuals, groups and corporate partners.
ARUK has a vision of a world free from the fear, harm and heartbreak of dementia. The charity is working to revolutionise the way we treat, diagnose and prevent dementia and exists for a cure. With a network of centres of research excellence across the UK, alongside investing in the wider research community, ARUK has supported thousands of scientists working on breakthroughs in dementia research based across the UK and the world.
This is an exciting time to be joining ARUK. For the first time, new treatments are on the horizon that can slow the course of Alzheimer’s disease – the leading cause of dementia – and there have encouraging signs that blood tests could revolutionise its diagnosis. While these are promising steps forward, there is still a long way to transform the lives of people affected by all forms of dementia. That’s why the charity that has also recently launched its new 10 year strategy and powerful new brand, to catalyse this progress and change lives.
This role will be the strategic lead for the charity’s supporter led fundraising activities, leading a dynamic and high performing team working across four areas: Sporting Events and Volunteering, Community & Online Fundraising, Marketing & Engagement and Digital.
The Director will work with the Executive Director of Fundraising and Marketing and fellow department Directors to set and champion a strategy for step-change income and supporter engagement growth at ARUK, ensuring that supporter led fundraising work is integrated across the organisation. As well as delivering on plans to grow the number of supporters, the position will focus on department priorities to provide existing customers the very best experience and increase lifetime value, as well as establishing excellence in the charity’s use of digital and data.
ARUK are looking for an experienced fundraiser with a track record in driving significant income growth across mass fundraising through community and events, with a demonstrable background in successful events/products innovation.. Alongside this, the ideal candidate will have an interest in developing new income streams through online fundraising, with the drive and ambition to grow ARUK’s reach and supporter base. You will be an inspiring leader, able build trust and rapport with colleagues, supporters and partners at all levels. An outstanding team player, you will have experience of working as part of a senior management team and have a ‘can do’ attitude and collaborative approach to working. And, you will be passionate about the difference ARUK can make for everyone affected by dementia.
This is a fantastic opportunity to join an organisation voted third in the ‘50 best companies to work for’ in the charity sector, 48th in the 100 Best Large Companies to Work For in the UK and also awarded the HR Management award by The Charity Times for wellbeing initiatives implemented throughout the pandemic in 2021. You will also be working for an organisation that continues to invest in and build on the significant income growth it has seen in the last five years to fund its pioneering dementia research programme.
Please download our Candidate Pack for further information [PDF], which includes details on how to apply.
Closing date: 9am GMT, Thursday 28th March
Please note as part of ARUK’s Agile ways of working, you will be required to work approximately two days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.
Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events.
Objective:
2wish exists to provide support to anyone affected by the sudden and unexpected death of a child or young person aged 25 and under.
Aims:
- Ensure every Emergency Department and Critical Care unit has a suitable bereavement suite
- Ensure that bereavement boxes are available at each of these hospitals
- Ensure that immediate bereavement support is available for all affected by the sudden death of a child or young person
- To provide a professional counselling service and other therapies for those affected by the sudden death of a child or young person
- To provide support to individuals who witness the sudden death of a child or young person
- To provide support and training to professionals from any sector who may be affected by the sudden death of a child or young person
- To advocate and campaign on behalf of suddenly bereaved families
Context of role:
The Director of Operations is a Senior Leadership role supporting the CEO in the strategic leadership and management of 2wish. We are in an exciting transition period where the organisation is expanding and this is a new role in our staff team that has been created to support our ambitious CEO to deliver our new strategic plan whilst ensuring we maintain operational excellence and high performance.
One of our greatest assets is our kind and caring staff team who consistently adhere to the high standards required by our CEO, our Board of Trustees, our funders and our families. We are searching for an experienced, positive and thoughtful individual with a strong background in operations, office management and people management. The successful candidate will play a central role within our dynamic team with a focus on developing and overseeing the smooth running of our internal systems and processes, ensuring legal and regulatory compliance, developing and managing our team, monitoring performance and helping to develop our services and support families and individuals.
The successful post-holder will join a supportive Senior Leadership Team, reporting to the CEO, working collaboratively with the Director of Transformation and closely with the Heads of Support, Finance, Fundraising, and Marketing and Communications, to effectively deliver services in your remit, namely; Organisational Development, Compliance, Governance, IT, Systems and Facilities.
Hours:
Normal office hours are 9am - 5pm, Monday to Friday, although alternative hours may be worked with line manager agreement. Work outside office hours may sometimes be necessary and will be compensated for by time off in lieu
Annual leave:
28 days plus bank holidays. Annual leave steadily increases after five years of service. Annual leave and statutory holidays are calculated on a pro rata basis where applicable.
Pension:
2wish operate a contributory pension scheme. 2wish will auto-enrol you into the scheme in accordance with it's auto-enrolment obligations. Full details of the scheme will be provided to you once you are enrolled, including the minimum level of contributions that you will be required to make during your membership (current contributions - employer 3% and employee 5%).
Mileage:
A fixed rate allowance is payable for agreed mileage undertaken on 2wish business in a private vehicle, over and above your usual journey to your workplace/s.
Location:
2wish currently offers a form of hybrid working and this will continue for the foreseeable future. This post will continue to include home working, with the expectation on the successful candidate to travel to 2wish Head Office regularly. Applicants living in border counties to Wales will be considered, but the applicant must be willing to commit to regular travel to Head Office.
Additional benefits for our employees:
- An 'Employee Assistance Programme,' including wellbeing support
- Free parking on 2wish premises
- Free branded 2wish clothing
- An extra annual leave day on your birthday
- Incremental increase in holiday entitlement based on length of service
- Paid sick leave
- Discounts for personal purchases on 2wish Merchandise
- Discounted tickets to UK 2wish events for staff and family
- Extra holiday entitlement when taking part in 2wish overseas events
- Company mobile phone for performance of duties
- Tools/equipment required for the performance of duties
- Reimbursement of work expenses
- Bright Exchange employee discounts
BACKGROUND
Habitat for Humanity Great Britain (Habitat GB) is part of the global Habitat for Humanity Federation fighting global poverty and homelessness. We believe that a decent home helps to permanently break the cycle of poverty and allows families to achieve strength, stability, and self-reliance.
Purpose of The role
To support Habitat for Humanity GB’s (HFHGB) vision of a decent home for everyone, the Director of Development is accountable for leading the development, implementation and performance monitoring of our partnerships, resource mobilisation, communication, and engagement strategies. The Director of Development is also responsible for leading a high performing team to deliver those strategies, and working collaboratively across HFHGB, the international Habitat network (HFHI), and with external partners.
Key responsibilities include the development of Habitat for Humanity’s positioning, fundraising, engagement and strategic partnerships with individuals, trusts, foundations, and corporates, including funds that are blended with institutional and investment income. Strategies will be delivered in a way that is sustainable and high impact, always aligned with our strategy and Habitat for Humanity’s mission. Externally the role develops the profile and positioning of HFHGB as a creative impact partner in development, bringing in new relationships as well as maintaining existing. Development requires creative idea generation and strong collaboration with the wider HFH network as well as partners in the UK.
As a member of the Senior Leadership Team, the Director of Development works to ensure the impact, sustainability, diligence and productivity of the organisation, including engaging in organisational transformation, within the framework of a robust people and culture approach.
Main Responsibilities
1.Strategic development and leadership:
· Design, deliver and evaluate/adapt the partnerships and fundraising strategy, setting ambitious and achievable targets to increase impact, through growing income, mobilising other resources and increasing engagement for HFHGB.
· Design and deliver an impactful, opportunistic and responsive brand and communication extension strategy designed to grow the profile of HFHGB with key target audiences.
· Lead fundraising and partnership development across the organisation, leveraging the skills, networks and assets we have from across HFHGB and the Habitat Network to support our strategic goals.
· Maintain awareness of the relevant trends to inform organisational and team strategic planning. Create and maintain a learning culture which identifies opportunities to innovate and adapt.
· Engage with HFHI and the wider sector to inspire, innovate and influence the development of HFHGB partnerships and pro grammes, e.g. learning from other countries, joint approaches to multi-national and multi-stakeholder partnerships.
· Design, deliver and evaluate/adapt the communications and engagement strategy, focussing on activities which will enable HFHGB to deliver it’s strategy through impactful communication, increased brand, visibility, and cross-audience engagement.
2. Income and budget management, reporting and monitoring:
· Set quality standards and meaningful KPIs to encourage ownership and accountability within your team, and effectively monitor progress towards agreed targets.
· Work with the Director of Impact to oversee the active management of the prospect pipeline for the organisation, ensuring it is robust, strategically aligned, has a good spread across different income sources, and allows us to bring in the level and type of funding required.
· Be accountable for fundraising targets against agreed budgets, maintaining an excellent understanding of income (committed or expected).
· Work closely with the Director of Finance & Operations to track performance, and contribute to high quality reporting, income forecasting and budget management.
3. Leading external partnerships and relationships:
· Lead and model development activities with priority prospects, partners and influencers and work with the team to identify new income streams and opportunities.
· Lead and model productive partnering and relationships with Corporate partners, including the cultivation of new prospects.
· Act as senior relationship lead for prioritised high value relationships in coordination with other members of the team.
· Support relationship building with High-Net-Worth Individuals, Trusts and Foundations.
· Work closely with the Director of Impact and other colleagues to ensure the development of high-quality proposals, propositions and reports which leverage opportunities across institutional and non-institutional prospects and contribute to our credibility as a trusted and impactful organisation.
· Develop the profile and positioning of HFHGB in line with the strategic vision of a creative impact partner, among the public, media and supporters/prospects, through the development of resources, online presence and attendance at key events/networks.
· Ensure integrated stewardship, engagement and relationship development plans and activities for all supporters, and support for renewal and upgrade of engagement.
· Be responsive to external challenges as well as opportunities to raise the profile and impact of HFHGB.
4. Leadership and management:
· Lead a high performing and ambitious team, inspired to implement and grow the partnerships and fundraising strategy and the communication and engagement strategy.
· Manage, motivate and develop members of the team, with regular 1-2-1s, setting individual objectives, giving and receiving feedback, progressing people and plans.
· Develop, lead and focus the Development Team, its budget, activities and performance, to ensure the delivery against funding and impact targets.
· Role model our values in line with HFHGB’s inclusive approach to people and culture.
5. Organisational Leadership
· Support the National Director in leading the organisation to deliver HFHGB’s strategy and vision, acting as a collaborative and supportive member of a shared leadership team.
· As a member of the Senior Leadership Team, provide oversight of organisational priorities, productivity, performance, risk and due diligence.
· Be an active leader across the organisation, collaborating effectively with teams, and contributing fully to organisational wide initiatives and opportunities.
· Co-create ways of working to enable an adaptive, collaborative and high performing organisational team.
· Deputise for the National Director when required and represent HFHGB in national and international meetings and forums
Person Specification
· Expert knowledge of multiple fundraising streams, cultivating and stewarding strategic partnerships and best practice in prospect/business development.
· Proven track record of developing and leading innovative partnership and fundraising strategies which deliver ambitious targets.
· Substantial experience of developing audience-centric communication strategies and knowledge of diverse types of communication channels.
· Understanding of charity governance, relevant legal and accounting frameworks and compliance.
· Experience of working in a similar organisation, collaborating across teams and operating in a highly effective way across a diverse, networked structure.
· Significant and successful experience in senior management roles, encompassing strategic management and team leadership.
· Strong budget and financial management skills.
Skills and competencies:
· You have excellent interpersonal, influencing and networking skills and can communicate with impact across diverse audiences.
· You are a strategic, analytical and entrepreneurial thinker who is focussed on increasing impact in line with HFHGB’s mission.
· You are resilient, able to lead positively in a role which carries significant responsibility and requires you to prioritise effectively across multiple areas of work, problem solve and demonstrate strong organisational and planning skills.
· You are a values-led leader, who demonstrates integrity, respect for others and a commitment to equity, diversity and inclusion.
· You are an experienced manager, able to lead and inspire others, offering kind and constructive support to others enabling them to improve their impact and performance.
The role and responsibilities will be carried out in a way which reflects:
· HFHGB’s commitment to safeguarding children in accordance with the Safeguarding
Policy.
· A commitment to HFHGB’s vision, mission, values and approach.
· A commitment to effective management of risk, by operating within the Charity’s code of conduct, policies, procedures and controls and by carrying out the risk management and assurance responsibilities of the role as set out in relevant Policy and Procedures.
This is not intended to be an exhaustive list. Job descriptions may be subject to change.
Flexibility
HFHGB is seeking to rapidly expand its activities and impact to fight poverty across the world. This means that the organisation must be adaptable and flexible and have an ambitious, dynamic and flexible team. It is a requirement of the post holder to be flexible in terms of location (within reason), line management, and duties and responsibilities.
This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.
Start your Habitat journey.
We want the recruitment process to give you the opportunity to share your skills and experience, and to find out more about Habitat. You are welcome to get in touch and arrange an informal chat with a member of the team before submitting an application. To apply for the role, please send us your CV and a cover letter telling us about yourself, how you meet the person specification, and your motivation for applying – we don’t expect this to be more than two sides of A4.
The deadline for applications is 08 April 2024 (at 11:59 pm).
Interviews will take place online from the week beginning 15th April 2024. Selected candidates will be contacted to agree a suitable time for interview.
Please note that we do not reimburse any expenses incurred during interviews.
We’d prefer to hear directly from applicants – we won’t be working with third party recruiters on this role.
This post profile is not set in stone. It gives insight into the main purpose of the role, and expected responsibilities, but it might be reviewed in the future to meet the changing requirements of Habitat for Humanity GB – any changes will be made in discussion with the post-holder.
Habitat for Humanity requires that all employees take seriously their ethical responsibilities to safeguard our intended beneficiaries, their communities, and all those with whom we work. Managers at all levels have responsibilities to support and develop systems that create and maintain an environment that prevents harassment, sexual exploitation and abuse, safeguards the rights of beneficiaries and community members (especially children), and promotes the implementation of our code of conduct.
At Habitat for Humanity GB, we aim to build, develop and retain a talented workforce that represents a variety of backgrounds, skills and experiences. We welcome and actively encourage applications from anyone who feels they’d be a good fit for our organisation, regardless of race, religion, colour, age, sex, national origin, sexual orientation, gender identity, disability, neurodiversity or any other protected characteristics.
Unfortunately, because of high volume of applications we will not be able to contact unsuccessful applicants. If you haven’t heard from us within a month of the application deadline, please assume that your application has not been successful.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
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Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Are you looking for a new challenge to develop your skills and make a difference through creating expansive educational events for members and managing conference events?
About AMOSSHE
AMOSSHE is a not-for-profit professional membership association for Student Services in higher education. Our members support students in fulfilling their academic potential and making the most of university life. We inform and support Student Services leaders by sharing good practice and enhancing professional development.
You would be joining the organisation at an exciting time where we are finishing our current strategy and planning for the future.
Role description
As the Events and Partnerships Officer you’ll be responsible for developing and managing AMOSSHE’s events portfolio and building strategic partnerships. Your responsibilities will include:
1. Event planning and execution:
o Organising in-person conferences, online events and webinars.
o Collaborating with external partners to ensure successful event delivery.
o Managing logistics, budgets, and participant engagement.
2. Partnership development:
o Identifying and cultivating relationships with key stakeholders, including universities, speakers, and industry partners.
o Exploring sponsorship opportunities and securing funding for AMOSSHE events.
o Coordinating collaborative initiatives with partner organisations.
Qualifications and skills
We’re looking for candidates who have:
- Experience in event management, preferably within the higher education sector.
- Strong organisational and project management skills.
- Excellent communication and negotiation abilities.
- A proactive and collaborative approach to building partnerships.
We have an exciting opportunity for a Head of Retail to join Essex & Herts Air Ambulance (EHAAT).
- Permanent
- £45,000 pa
- 37.5 hours/ 5 days a week
- The role will be based at Stevenage with hybrid coverage throughout Essex & Hertfordshire
You’ll be working in a fast-paced, positive environment, amongst both crew and charity teams, where looking after our people’s wellbeing is a top priority. Our Employee Assistance Programme (EAP) supports all our team and their direct family with focused support on financial, mental and physical wellbeing.
We offer a pension scheme with an employer contribution up to 8%. Pension scheme members also benefit from an annual pensions review, life insurance and access to a virtual GP service 24/7.
In addition, you will receive 24 days annual leave plus bank holidays, free car parking, and eligibility to join Blue Light Card which provides members with thousands of discounts online and on the high street.
ABOUT THE ROLE
The purpose of this role is to maximise the income and profit sustainability of a multi-site and multi format retail business through the effective management of people, resources and budgets. The role will contribute to the development on the strategic direction and the future expansion of EHAAT’s retail operation, and to empower and engage the retail team through positive and clear leadership.
This is an important role in enabling the Retail Team to focus raising funds to support our life-saving service to the people of Essex and Hertfordshire.
SPECIFIC DUTIES AND RESPONSIBILITIES
- Work closely with the Associate Retail Commercial Director to provide expertise, leadership, vision and guidance, to drive forward the strategic direction of the retail operation and deliver outstanding performance in all aspects of charity retail.
- Develop, implement and manage the necessary practices, systems, and controls to ensure the operational, financial and administrative compliance necessary to deliver an efficient retail operation.
- Lead on the expansion of the existing shop portfolio including: sourcing, costing & planning of new shops including shop-fitting, staff recruitment & opening. Working with the Associate Retail Commercial Director and Governance Manager on lease negotiations and securing lease completions.
- To grow and develop the Ecommerce division supporting both the Ecommerce Manager and Donation Centre Manager in online innovation and expansion.
- Work closely with the Volunteer Manager to create a culture of volunteer empowerment and development focusing on volunteer recruitment, management and retention throughout the retail department.
- Work closely with the Associate Retail Commercial Director to build productive relationships across EHAAT to ensure that the retail team are part of the wider charity team, and are able to advocate for the charity with customers and other supporters.
- Work with the Fundraising Team to embed shared fundraising and retail incentives to drive new income streams and open opportunities for both departments.
- Work with the marketing team and other key retail staff to further develop the customer experience, ensuring the interior design and quality is in keeping with the required profile. Ensure that shop managers adhere to brand guidelines and that messaging in relation to the work of the charity is visible and impactful.
- Represent EHAAT in the community and public domain as appropriate. Ensuring that relationships in the community are managed in a way that achieves the best outcome for all parties.
- Maintain an up to date knowledge of the charity retail market and the activities of other local charitable organisations to identify market gaps and new opportunities.
- Develop and maintain strong relations with external retail volunteer support and chair quarterly retail working groups meetings.
- Lead a diverse retail division for EHAAT ensuring that a culture of inclusiveness is promoted throughout the department
Operational Responsibilities
- Lead, support and motivate the retail team, managing performance or conduct issues as required – this includes direct line management of the Area Manager, Ecommerce Manager and Donation Centre Manager with whom you will be expected to conduct regular documented 1:1s.
- Ensure that timely and appropriate communication and feedback mechanisms are in place for your team and volunteers, engaging, and encouraging contribution. Ensure the wider charity is kept up to date with relevant retail activity through team meetings charity team events.
- Work with the Associate Retail Commercial Director to plan, set and manage the annual retail operating budget, reforecast quarterly as appropriate and take steps to address underperformance.
- Monitor and evaluate the commercial performance of each shop and Ecommerce division, maximise profit across the portfolio and report to the Associate Retail Commercial Director monthly about the continued viability of each.
- Deal with all property matters in respect of their on-going management, maintaining and updating the existing property database of leases and subleases. To be across all expiry dates, break notices, rent reviews and other relevant matters with all retail leases.
- Take overall responsibility for the Donation Centre through supporting the Donation Centre Manager to ensure the development of excellent warehouse, sorting and transport operations in order to maintain sufficient stock available for all shops and ecommerce.
- Work closely with the Head of Workplace and workplace team to ensure all retail operations are compliant with health and safety policies and standards. Ensure a robust and efficient process is maintained for all workplace reported concerns or incidents and are addressed in a timely manner.
- Ensure all investigations into reported accidents, incidents and near misses are carried out without delay and appropriate action is taken to prevent a reoccurrence by either immediately remedying the defect or implementing control measures to prevent the situation from deteriorating or reoccurring.
- Implement a structured approach to using data in the analysis of sales.
- Lead an excellent customer service ethic across the business ensuring this is monitored through initiatives such as mystery shopping.
- Ensure that Gift Aid procedures, processes and claims are completed within the agreed time frames.
- Develop an online retail shop via the EHAAT website to offer pre-loved goods. Set operational structure and budgetary targets.
- Develop and control EHAAT’s charity merchandise from design through to purchase. Working with external suppliers to produce a range of sellable and profitable goods that develops the charities community awareness.
- Undertake any other tasks, duties or responsibilities as requested by your line manager or other senior manager, including the Board of Trustees and Chief Executive.
- Work closely with the People Director and People Team to ensure all people matters are managed in line with EHAAT’s policies and procedures.
EHAAT is a charity which provides vital life-saving care to critically ill and injured patients across Essex, Hertfordshire and the surrounding areas.
The client requests no contact from agencies or media sales.
12-month FTC (Maternity Cover)
The British Academy – the UK’s national body for the humanities and social sciences - is seeking a Deputy Head of International to join our international department, providing key leadership in the delivery and management of high-quality performance across a range of the Academy’s international special projects including the Researchers at Risk Fellowships and a new training and development programme.
The role
The Deputy Head of International (Special Projects) will work closely with the Head of International and the three other Deputy Heads of International in the delivery of the Team’s strategic goals and mitigating the risks faced in delivering the Academy’s international programmes and activities. The role will also include engaging with external partners, stakeholders, funded researchers and representing the Academy externally.
You will lead a small team across a range of programmes and have excellent planning, financial, communication, organisational, and time management skills, providing support and advice to colleagues and senior leadership.
The British Academy’s international team promotes and supports international collaboration and mobility, develops and maintains links with sister academies, international organisations and other partners overseas, and leverages the expertise of Fellows and award-holders to further the Academy’s reach, impact and influence internationally.
The Academy’s international programmes are multi-year endeavours which entail a wide array of activities: from providing research funding to talented individuals in the UK and overseas, to informing international policy and public debates, to using the Academy’s convening power to showcase the value of international and interdisciplinary collaborations for addressing today’s global challenges and ensuring that the UK maintains its place as a world-leader in the social sciences and humanities.
About the Academy
The British Academy is the UK’s national body for the humanities and social sciences, established by Royal Charter in 1902. We mobilise these disciplines to understand the world and shape a brighter future. Today’s complex challenges can only be resolved by deepening our insight into people, culture, and societies. With a Fellowship of around 1,400 leading national and international academics, the Academy invests in researchers and projects across the UK and overseas; engages the public with fresh thinking and debates; and brings together scholars, government, business, and civil society to influence policy.
The Academy currently has five directorates: Communications & Marketing; Development; Policy; Research; and Resources, plus a small Governance & Fellowship Team. We have increased staffing in the last 12 months and expect to continue to grow this year.
Working at the Academy
Our senior management team have worked with staff to foster a culture of collaboration, respect, and empathy, in which all contributions are recognised as we work towards our common goals. Our people strategy and working practices focus on building strengths and sharing insights, with learning & development, wellbeing, and equality, diversity & inclusion at the centre of how we operate as an organisation. Investing in our staff and encouraging a healthy work/life balance is central to our success, as we move forward and continue to grow.
Terms and conditions
The British Academy is based at 10-11, Carlton House Terrace, St James Park, London, SW1 – a Grade 1 listed building. We offer a competitive benefits package including a 35-hour working week, with hours and location worked flexibly under our hybrid-working policy; 34 days’ annual leave plus Bank Holidays; a subsidised restaurant and an excellent occupational pension.
How to apply
We welcome applications from people of all backgrounds, in line with our commitment to create a diverse and inclusive working environment, promote equal opportunity, and address under-representation. We will make reasonable adjustments to support disabled job applicants and offer an interview to those meeting the minimum selection criteria.
To apply, and to see the full job description and our workplace values, please follow the Apply link to access the Applied recruitment platform.
Please contact the HR team if you have any questions.
Applications must be received no later than 12:00 noon on Monday 8 April 2024
Touchstone is a multi-award-winning mental health and wellbeing charity operating in communities across Yorkshire. Touchstone understands that we can only deliver excellence to the people we serve if the people we recruit are happy, empowered, supported to reach their potential and trusted to lead.
Touchstone is now seeking an experienced and motivated Director of Finance & Resources, to join our Senior Leadership Team (SLT). You will be required to provide strategic leadership for finance and resource management across Touchstone, to ensure long term stability and maintenance of the highest standards of probity. You will also be responsible for leading on the delivery of IT support services. The successful applicant will be a confident leader, who will work closely with the CEO and SLT and will be the designated company secretary. You will have:
• Leadership, strategic and operational management experience.
• Excellent negotiating, analytical and organisational skills.
• Experience of working with and reporting at Board level.
• Excellent financial skills including preparing budgets and management accounts.
• Thorough understanding of risk management and able to develop appropriate strategies.
• Excellent communication and interpersonal skills.
• Possess a relevant finance qualification recognised by a professional accountancy body.
As an employee of Touchstone, all successful applicants continually benefit from the following:
· Personal wellbeing budget.
· 28 days annual leave (rising to 31 after 2 years) + 8 bank holidays (pro-rata) and 1 celebration day.
· Agile working policy.
· Cycle to work scheme.
· Access to counselling and 24/7 confidential staff Mindful Employer helpline.
· Health and wellbeing and fun organisational staff away days.
· Inclusive maternity and parental policies and pay.
· A full range of staff and peer support networks.
· Lots of learning and development opportunities
Touchstone is an equal opportunities organisation and applications are welcome from all sections of the community, particularly, BME and LGBTQ+ communities and/or people with disabilities who are under-represented within Touchstone. Further information can be obtained from our equal opportunities policy. Please note that we do not hold a sponsor licence and we do not intend to offer sponsorship for this particular role. You should therefore ensure that you have/will have the right to work in the UK to be able to undertake this role, if appointed, you will be required to provide relevant right to work documents at the point of an offer being made to you.
The client requests no contact from agencies or media sales.
Islamic Relief Worldwide is an independent humanitarian and development organisation, serving humanity for over 40 years. With an active presence in over 40 countries across the globe, we strive to make the world a better and fairer place for those affected by poverty, conflict and natural disasters.
IRW’s Network Resource and Development Division is recruiting for the position of ‘Communications Capacity Building Manager’ to join its dynamic Global Family Development team on a full-time, permanent basis, to based out of any of our IR offices globally.
The Communications Capacity Building Manager reports directly to the Global Content Manager and supports the development and implementation of the content vision and strategy. The job holder works primarily with communications colleagues and Country Directors in IR country and hybrid offices to build their capacity and capability in communications, content gathering, media, brand awareness raising and local public engagement. The job holder also works with Member and other IRW stakeholders to ensure the capacity and capabilities in country offices are appropriate for meeting their requirements and business needs.
The role holder also facilitates appropriate communications training for field office staff and acts as an advisor to communications leads in field offices.
The successful candidate must have or be:
· A degree level qualification in communications or a marketing discipline.
· Qualification(s) in media applications would be advantageous.
· Experience in public engagement - communications, fundraising and/or marketing - role(s) within the INGO sector.
· Experience in building and developing use of traditional, new and emerging media channels, technologies and tools especially digital media.
· Experience in visual and other forms of content gathering, curation and dissemination ideally in an international context.
· Experience of managing, overseeing, guiding and coordinating the work of others.
· Proven track record as a project manager, operating within a team with budgetary responsibility and delivering results across a range of activities.
· Experience of managing, building, guiding, training and influencing teams to work collaboratively to a high standard.
· Experience of developing creative brand awareness, fundraising and other marketing campaigns for a variety of audiences.
· Experience of working with multiple stakeholders, within an environment of competing deadlines.
· Understanding of the range of audiences that Islamic Relief wants to communicate with
· Understanding of the purposes, strategies and tools for gathering content for use across range of communications media.
· Demonstrate and continuously develops knowledge of the latest technology for content gathering or curation.
· Fluent written and spoken English. Working knowledge of Arabic, French or Spanish is advantageous.
· Demonstrate strong relationship-building skills; the ability to establish effective working relationships with people of all working styles and backgrounds.
· Sound financial and resource management skills that ensure that goals can be achieved
within budgetary constraints.
· Exceptional team-working and interpersonal skills including the ability to effectively consult, listen to and influence others as well as the ability to work across different cultures with individuals who face competing demands.
· Strong ability to work calmly under pressure to tight deadlines and balance competing priorities.
· Results focused; able to plan, co-ordinate and deliver on objectives and targets with a positive drive to achieve results.
· Willingness to work autonomously and take the initiative.
· Demonstrable experience of understanding and applying marketing related theoretical concepts
For more information, please click on the Documents tab above to view the full Job Description.
If you are talented, reliable, service-minded, resilient and a highly motivated professional looking for a meaningful career, with a strong commitment to IRW’s mission and values of sincerity, excellence, compassion, social justice and custodianship, please apply by completing our online application form.
For more information on the excellent company benefits we offer our employees, please visit our website.
PLEASE NOTE: Interviews are expected to take place on 24/04/2024.
Pre-employment Checks:
Any employment with Islamic Relief will be subject to the following checks:
- screening clearance
- proof of eligibility to live and work within the UK (if applicable)
- receipt of satisfactory references
Our values and commitment to safeguarding
IRW is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and committed to promoting the welfare of children, young people, adults and beneficiaries with whom IRW engages. IRW expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us.
The post holder will undertake the appropriate level of training and is responsible for ensuring that they understand and work within the safeguarding policies of the organisation.
All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records checks. IRW also participates in the Inter Agency Misconduct Disclosure Scheme.
In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment.
By submitting an application, the job applicant confirms his/her understanding of these recruitment procedures.
Islamic Relief is an equal opportunities employer
The client requests no contact from agencies or media sales.
Could you confidently manage the finances for the largest division of a household name INGO? Are you experienced in international finance business partnering and looking for a new challenge? Are you excited at the prospect of international travel and the opportunity to upskill finance teams based all over the world? If yes, read on!
This industry leading INGO is currently seeking a Deputy Director of Donor Finance to join their high-performing team on a permanent basis. This critical position holds ultimate financial responsibility for their largest directorate, including providing leadership and guidance to the internationally based finance teams, to maintaining and developing longer term plans and being accountable for financial performance against budget.
The key duties of this Deputy Director of Donor Finance are as follows:
- Ensure the maintenance of the directorate’s 2030 financial plan.
- Drive the development of the directorate’s annual business plan and subsequent budget cycle, validating financials and assumptions prior to submission.
- Provide critical challenge of all actual vs budget analysis. Ensuring all risks and opportunities have been understood and accurately captured.
- Business partner with the Country Directors to ensure their finance teams are operating at the highest efficiency level, providing opportunities for upskilling as required.
- Regularly produce reports for and present to the Head Office senior management team, keeping them abreast of in-country programme progress.
- Full responsibility for ensuring donor and year-end audits are conducted in accordance with respective standards, acting as the key point of escalation for anything high risk.
- Work closely with the COO in the development of working papers for the Board and Trustees, attending meetings to present the financials as required.
This role offers a unique opportunity for someone with a strong background business partnering with international teams and stakeholders, who is looking to take their experience to a new level in operational donor finance. This INGO have one of the best reputations in their area of expertise for hiring and developing first-class finance professionals, so this is not a role you want to miss. Please note this role is required to be in their London office for two days per week, and there is a requirement for international travel up to 5 or 6 times pre year.
The successful candidate will have:
- A full accountancy qualification.
- Demonstrable finance business partnering experience in a senior capacity.
- The confidence to challenge and build rapport with Director and Executive level stakeholders.
- Experience working on an international scale, ideally within an INGO but other sectors will be considered.
- A strong track record of capacity building and upskilling.
If this Deputy Director of Donor Finance is of interest, please don’t delay in applying as CVs are under continuous review.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Relate is a household name and the UK’s best-known provider of specialist relationship counselling services. We’ve been helping families, individuals, couples and children since 1946 and have developed a passion for supporting people as they navigate the ups and downs of relationships at home, work and in the community. We are in a period of growth driven by increasing demand for our services. To power that growth, we need additional revenue streams from enterprises, EAP vendors, benevolent funds and philanthropic sources.
This is where you can make a difference to us. As our Commercial Business Development Manager, you’ll be in a newly created hands-on role at the forefront of nurturing and closing new business opportunities. You’ll be developing strategic partnerships, increasing revenue streams and contributing to our growth plans as a member of the Relate Senior Management Team.
Reporting to our National Partnerships Director, you’ll find us enthusiastic, open, willing to help and above all passionate about the difference we make to people’s lives every single day.
Key Responsibilities
- First and foremost, this is a sales role. So, we’ll need you to demonstrate a track-record of meeting and exceeding revenue targets.
- You’ll be able to demonstrate an ability to work autonomously without intensive supervision.
- You’ll be able to demonstrate the ability to define and action a go-to-market plan.
- Naturally, we expect first-class demonstrable sales-skills including the ability to:
- Identify and evaluate new business opportunities including new markets, customers, partnerships, products, and services.
- Develop a pipeline of qualified prospects.
- Negotiate and close deals with a seven-figure value.
- Build and maintain strong relationships with key clients and partners, ensuring their needs are met andexceeded.
- Provide detailed reports on business development activities, including market analysis, sales forecasts, and revenue projections
- Collaborate with the National Partnerships Director, Service Delivery Director, National Contracts Manager, Digital Services Manager, and other key colleagues to ensure the smooth implementation of new contracts.
- Deputise for the National Partnerships Director at Executive Leadership meetings
- Represent Relate at a range of events to promote the brand and the service offer.
- Contribute to annual budget and strategic planning cycles.
- Stay abreast of industry changes and competitive landscape to adjust strategies accordingly.
Education and Training
- Experience and formal training in a recognised Sales Methodology e.g. MEDDPICC, SPIN, Sandler
- BA Hons (desirable)
Demonstrable Experience and Knowledge
- Substantial proven experience in business development, b2b sales, or a similar role, in the service and/or not for profit sector
- Track record of securing seven-figure contracts.
- Strong understanding of sales principles and customer service practices.
- Proven experience of cultivating and sustaining strong partner relationships in a range of settings.
- Understanding of market drivers in the EAP/staff benefits sector.
- Strong track record of achieving or exceeding income targets.
Abilities and Skills
- Proven communication, negotiation, and interpersonal skills with the ability to adapt to the audience to achieve the optimum outcome.
- Ability to think strategically and analytically, with a problem-solving mindset.
- Strong business and financial acumen with the ability to develop comprehensive budgets and business plans
- Entrepreneurial approach with the ability to see and capitalise on opportunities.
- Ability to work independently, with a self-motivated, results-driven approach.
- Able to travel as required with occasional overnight stays.
Personal Qualities
- Driven
- Professional
- Collaborative
- Client led/Person centred.
- Resilient
Terms of Appointment
- Permanent position
- Full time, 35 hours per week (some evening/weekend work may be required)
- 25 days holiday plus bank holidays and 3 days over Christmas period
- c£55,000 oer annum salary
Closing Date: 14 April 2024
Interview Date: 22 April 2024
Location: Erdington and Selly Park Sites
Hours: Full-time
Duration: Fixed-term until December 2025
Salary: Corporate Payscale, Band F, £29,158 - £34,042 per year (pro rata for part-time)
DBS: This role requires a Basic DBS check
“Happy to talk about flexible working”
Are you an experienced event fundraiser who enjoys building long lasting relationships with charity supporters and helping to make a difference? If so, we have a fantastic opportunity for you to join our busy and friendly fundraising team as our Events Officer.
We are looking for a dedicated and enthusiastic Events Officer, to support the Birmingham Hospice brand. This varied role will lead on the delivery of a diverse portfolio of events and challenges including fun runs, adrenaline seeking challenges and in memory events. The success candidate will have a friendly and engaging personality and enjoy speaking to charity supporters face to face, over the phone and via e-mail.
Reporting directly to the Senior Events Manager you will grow the income generation and brand profile of the charity through effective organisation, administration, supporter engagement and marketing our exciting events portfolio, ensuring maximum participation and income for the hospice. You will utilise your creative skills to proactively seek new income generation opportunities and design new events for our growing calendar. You will be a highly organised and motivated individual with excellent written and verbal communication skills.
The ideal candidate will have experience of managing a portfolio of designated events with proven success of reaching and exceeding participant and income targets. You should also have knowledge and experience of working with a range of suppliers and volunteers and have a proven ability to build relationships at all levels. Experience of using CRMs is also advantageous.
If this sounds like the role for you then we would love to receive your application.
The client requests no contact from agencies or media sales.
Are you passionate about making a real difference in the world? Do you want to leverage your skills to combat homelessness for children and young people? Then we have the perfect opportunity for you.
We are looking to recruit an Individual Giving and Gifts in Wills Manager to manage and deliver the Individual Giving and Gifts in Wills (Legacy and In Memoriam) income streams for the Centre. This is an exciting role in our Fundraising team that will manage income pipelines and associated expenditure required to raise income, provide monthly monitoring and use data to analyse fundraising results. This role will also develop and implement strategies to retain, recruit and acquire new supporters.
In addition, you will also provide excellent stewardship to an aging supporter base and ensure the people who donate to the Centre receive a wonderfully warm and personal donor experience, engaging and inspiring donors with stories and updates about the work.
Please refer to the job description for further information.
To apply, please submit a CV and cover letter. You must account for any gaps in your employment history. In your cover letter please outline how you meet the requirements of the role, why you would like to work for us and address the following two questions:
1. What experience or interest in legacy fundraising do you have?
2. Please describe your experience of success fundraising within the Individual Giving income stream, including employing strategies to retain, engage and recruit new donors? Please discuss the range of direct marketing channels you have used including digital.
We are committed to safeguarding and promoting the welfare of children. The Centre requires job applicants, staff and volunteers to complete a criminal records self-declaration and undertake a DBS check.
The client requests no contact from agencies or media sales.