Member And Business Support Manager Jobs in Home Based
Full or part-time from 4 days a week
As Grants Manager, you will be a member of the Biomedical Grants and Policy Department and will take oversight for the delivery of a sub-set of the Academy’s UK and international grants portfolio to support our strategy - notably our strategic priority to support the next generation of researchers to reach their full potential.
Working in a small team will give you the opportunity to develop line management skills, set and manage your budgets, and be directly involved in securing funding for our schemes.
You will keep abreast of developments in UK medical research funding policies and the wider career policy context to ensure that the Academy's grants schemes remain innovative, attractive and fit for purpose.
Benefits
- Salary progression framework.
- Hybrid and agile working.
- 29 days annual leave including Christmas closure dates, plus bank holidays.
- Pension (the Academy contributes 7.5% of gross salary to a pension scheme, with an employee contribution of 3%).
- Life assurance.
- Season ticket travel loan (interest free).
- Family friendly benefits (enhanced maternity and paternity leave, coaching for parents returning to work).
- Subscription to Headspace and Class pass.
- Staff training to support your development including EDI training.
For more information and to apply online, please visit our careers portal.
Closing date: 5.00pm on Friday, 19 April 2024.
Interview date: w/c 29 April 2024.
Could you be our next Snow Camp Midlands Programme Manager?
Since 2003, we have been harnessing the power of skiing & snowboarding to break down barriers, broaden horizons and address the biggest social issues facing underserved young people today.
The Programme Manager will deliver a personal development journey to young people using snowsports as the hook to engage those who are less likely to engage with mainstream provision. We do this in partnership with youth projects and youth service providers across the Midlands.
This is a really exciting opportunity to play a key role in Snow Camp’s development in the Midlands. So, if you love working with young people and have solid experience delivering youth programmes, combined with a passion for snowsports – and if you are looking for a challenging and rewarding role working with a committed team of staff at Snow Camp and some amazing young people – this job could be the job for you!
Experience of working successfully with underserved young people in a range of settings will be essential to the post. Furthermore, experience within a snowsports field and passion for supporting young people generally will be a huge advantage!
Project management, logistical skills, relationship management, communication and presentation skills will all make up the job. Along with youth work experience to deliver life-skills or group workshops to motivate young people to work towards meaningful goals – these will all make up the job.
This is a key post requiring at least 2 years’ experience involving the above skills, together with proven project management and budgeting experience.
Job Description: Please download full JD & Personal spec below in the application resource section.
To Apply: Please send your CV and a covering letter telling us why you want to work for Snow Camp and how you meet the requirements of the job above.
Closing Date: Friday 26th April 2024
Interviews: Wednesday 8th May, Snow Camp Midlands Office, Ackers Adventure, Birmingham, B11 2PY.
Salary: £30,250 per annum (this includes a 10% bonus paid annually in July each year)
Please ensure you submit a covering letter telling us why you want to work for Snow Camp and how you meet the requirements of the Midlands Programme Manager job role.
Since 2003, we have been harnessing the power of skiing & snowboarding to break down barriers, broaden horizons & raise aspirations for young people
The client requests no contact from agencies or media sales.
We are seeking a highly motivated and experienced National Programme Manager to join The Phoenix Way team. The National Programme Manager will be responsible for the day-to-day management and oversight of our fund, ensuring its effective implementation and impact. This is a key leadership role that requires strong project management skills, strategic thinking,and a passion for driving meaningful change.
The National Programme Manager will be working closely with the National Convenor, The Phoenix Way National Leadership Group (NLG), Global Fund for Children (GFC) and national and regional panels to co-design a collaborative grant-making process.
They will support the development and implementation of the overarching Phoenix Way vision, national and regional plans, which include infrastructure development support, ensuring a consistent approach to grant-making across the nations and regions in line with programme and funder requirements.
Candidates must respond to the 3 questions and submit their CV.
The client requests no contact from agencies or media sales.
Are you looking for your next career-defining fundraising role based within the NHS? Do you want to use your fundraising skills to help a charity providing additional support services that truly make a difference to patients and their families? If so, we have an exciting opportunity for you!
Liverpool University Hospitals Charity, the registered charity of Liverpool University Hospitals NHS Foundation Trust, is looking for a dynamic Partnership Fundraising Manager to take our corporate support to the next level and further enhance the experience of our patients, their families and staff. Building on the charity’s solid foundation, your role will be the lead our corporate and partnerships fundraising plan, to help us raise funds that are over and above NHS funding, to create high quality, compassionate care and wellbeing for all. This senior role calls for a highly motivated and experienced Partnerships Fundraising Manager with significant experience of developing and implementing income generation across corporates, trusts and major donors.
You will have a proven track record in corporate fundraising, bringing in at least five figure donations. You will need to be a dynamic, self-motivated and pro-active fundraiser, who will show enthusiasm for the projects and services we are seeking funds to support.
If you think you can take our charity to the next level, making Liverpool University Hospitals Charity a high profile charity in Merseyside, then we want to hear from you!
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
About Hope for the Young
Hope for the Young is on a mission to remove the obstacles to young refugees and asylum-seeker’s education and well-being through a bespoke package of one-to-one mentoring, advocacy, and financial support.
Founded in 2008, Hope for the Young has grown from a small grant-making charity led by its Trustees to an organisation that, last year, worked closely alongside 135 young people, with 11 staff members, and 150 dedicated volunteer mentors.
Our Mentoring Programme operates London-wide and matches young refugees and asylum-seekers aged 16-25 with trained volunteer mentors who provide tailored one-to-one support and advice according to their needs.
Our Grants and Advocacy Programme promotes equal access to education for young refugees and asylum-seekers across the UK whose immigration status makes them ineligible for student finance, and those who are facing extreme financial hardship. We provide educational bursaries that pay for tuition fees, living allowances, and travel expenses alongside tailored advocacy support and advice throughout their studies.
As we embark on our next 3-year strategy, we are seeking an exceptional and proactive leader who can oversee all aspects of our Fundraising and Communications at Hope for the Young, bring fresh ideas, and drive the organisation forward.
About the Role
As our Fundraising and Communications Manager, you will play a pivotal role in advancing our mission and expanding our impact so that more young refugees can access the education and one-to-one support they need to rebuild their lives in the UK. You will be responsible for developing and implementing strategic fundraising campaigns, cultivating relationships with donors and supporters, writing funding applications, and effectively communicating our message to a range of audiences.
Key Responsibilities:
- Develop and execute innovative fundraising strategies to generate substantial income towards Hope for the Young’s programmes.
- Cultivate relationships with individual donors, corporate partners, and foundations to build diverse and sustainable income streams.
- Draft high-quality funding applications to trusts, foundations and statutory sources, working with external consultants as required.
- Plan and oversee fundraising events, campaigns, and appeals, ensuring maximum engagement and participation.
- Provide excellent donor stewardship through high-quality updates and monitoring reports, face-to-face meetings, and other key communications.
- Create compelling content for our website, impact reports, newsletters, videos, and social media to enhance brand awareness and drive donor engagement.
- Shape the fundraising and communications team through recruiting and managing new staff members, consultants, and volunteers where required.
- Collaborate with our team and young people to develop impactful storytelling initiatives that highlight the experiences and achievements of young refugees.
- Monitor and evaluate the effectiveness of fundraising and communications efforts, making data-driven decisions to optimise outcomes.
- Take responsibility for ensuring donor records are up to date on our database (Salesforce) for effective supporter communications and engagement.
About you
- Proven experience in a similar role with a track record of generating substantial income from new and existing donors.
- Exceptional written and verbal communication skills, with a talent for storytelling and crafting compelling narratives.
- Extensive trust fundraising experience including researching, drafting, and submitting funding applications and overseeing multiple reporting deadlines.
- Outstanding interpersonal and networking skills with the ability to build, inspire, and maintain relationships with diverse stakeholders including foundations, high-net-worth individuals, and corporate partners.
- Proficiency in digital marketing tools, social media platforms, and fundraising software.
- Highly organised, proactive, and self-motivated, with a ‘can do’ approach and the ability to juggle multiple tasks and deadlines.
- Passion for Hope for the Young’s work and a commitment to making a positive impact on the lives of young refugees.
This is a fantastic opportunity for someone to develop their career within a dynamic, enthusiastic and supportive team. As the organisation grows and the role develops, there will be scope to grow and shape Hope for the Young’s fundraising and communications team to maximise impact. Hope for the Young is committed to diversity, equity and inclusion and particularly welcomes applications from underrepresented groups and from those with lived experience of the asylum system.
What we offer
- 25 days annual leave, plus bank holidays
- Flexible working options with 1 day required in the office
- Employee Assistance Programme
- £500 Learning and Development budget per year
- A friendly, welcoming, and supportive team
- Quarterly team building days and well-being activities
- Opportunity to work closely with young people from refugee backgrounds and make a meaningful impact
Please send your CV and a cover letter, explaining how your skills and experience meet the requirements of the role, and why you're the ideal candidate to join our team.
The client requests no contact from agencies or media sales.
Responsible for the planning, delivery and growth of the Individual Giving fundraising portfolio, through the management of existing activities and the development of new and innovative ideas.. Your priority will be to retain existing supporters and attract new ones.
If you are creative, innovative, whilst able to be empathetic and supportive; enjoy talking to people and building lasting relationships with a variety of stakeholders, and share our passion for providing exceptional supporter care, this could be the role for you.
On a daily basis you’ll be the primary contact for existing donors and the general public wishing to donate in memory of a loved one, or as a thank you for the care given. You will ensure that all potential, new and existing supporters receive exemplary supporter care and a great supporter experience.
You’ll deal with enquiries, accepting and processing donations across a range of channels, and will ensure everyone is thanked for their gift. You’ll work with colleagues and volunteers across the Hospice, proactively building strong relationships and championing the awareness and importance of this income stream.
Equally as important for this role, is the ability to plan, develop and deliver the Hospice’s Individual Giving portfolio (one-off and regular donations). Your creativity and experience will guide the tactical plans and activity that underpins it. Growth and innovation in this income stream is a key priority.
Key Responsibilities
· Lead on the growth and development of the Hospices Individual Giving portfolio, and the subsequent tactical plans and activity that underpins it.
· Day-to-day management and delivery against the Individual Giving budget, including budget planning, setting and reforecasting.
· Plan, create and deliver tailored supporter stewardship programmes for In Memory and ‘Thanks for care provided’ giving.
· Report and analyse data trends and performance year on year to help develop the portfolio and demonstrate areas of growth and risk.
· Manage the Individual Giving Executive to support on growing the portfolio and stewarding our donors.
· Lead on the transformation and delivery of the Hospice’s regular giving programme – Friends at Heart, working with the Communications Team on marketing materials and campaigns and where relevant managing external agencies.
· Be the primary point of contact for all In Memory enquiries and queries from individual supporters, and businesses such as funeral directors.
· Manage relationships with individuals who give to Heart of Kent Hospice in memory of a loved one, ensuring their ongoing positive engagement, regarding their wishes and support.
· Lead on the development and delivery of the Hospice’s Gift in Wills programme, shaping the legacy marketing and messaging both externally and across the Hospice.
· Ensure the Hospice’s fundraising database (Raisers Edge) is updated in a timely and accurate manner.
· Work closely with the Hospice’s Family Support Team and the Fundraising Events Manager to plan and deliver the Hospice’s flagship In Memory events.
· Ensure adherence to the various Codes of Conduct and legislation relevant to the role, including guidance from the Information Commissioners Office, Data Protection Regulation, and Fundraising Regulator.
· Play an instrumental role as part of the fundraising team. Sharing news, ideas and feedback to ensure we develop and move forward as a charity.
Person Specification
· Excellent people skills – friendly, sensitive, empathetic, and approachable.
· Have a pragmatic, creative and innovative approach to problem solving and decision making.
· Excellent communication skills - both verbal and written - able to communicate and build relationships with an array of people.
· Experience in developing fundraising products and supporter journeys.
· Experienced in budget setting and ongoing budget management, including reforecasting and day-to-day budget updating.
· Enthusiastic and pro-active, with a can-do attitude.
· Experience of and a passion for delivering high quality customer or supporter care while working efficiently and accurately.
· Enjoy collaborating with other team members.
· Excellent attention to detail.
· Experienced in IT - using databases to log and keep information accurately up to date, in a timely manner (the Hospice uses Raisers Edge).
· Excellent time management and organisation skills, to be able to manage multiple tasks at once.
Benefits of Working at the Hospice
The Hospice offers a competitive remuneration package including contributory pension scheme, incremental increases in annual leave from 27 days per annum up to 33, a flexible approach to working, a warm and friendly atmosphere with a focus on your health and wellbeing. It supports its colleagues and volunteers with on-going training and development celebrating excellence and rewarding success. Full details will be provided if selected for interview.
Closing Date: Midnight, Sunday 14 April 2024
Interview Dates: First round: Tuesday 23 April 2024 Second round: Friday 26 April 2024
Any shortlisted candidates will be required to complete our application form in full prior to interview.
The client requests no contact from agencies or media sales.
We have an exciting opportunity for an experienced marketing communications professional to work with our Executive Director and small staff team to help us meet the needs of 1000+ members working on a wide range of policies and programmes in the UK and internationally.. This role will be varied and involve significant elements of the full range of marketing and communications activity, leading on campaigns to increase membership, grow our training and events programme and deepen our influence with government, academic, private and voluntary sector stakeholders.
You can be based anywhere in the UK and we offer up to 10% employer contribution to your pension.
We are particularly seeking someone with experience of working in a social sciences, science or evaluation-focussed organisation.
The client requests no contact from agencies or media sales.
WEBSITE AND CONTENT MANAGER
Full Time, 35 Hours per week
(Monday to Friday, 9am to 5pm)
Salary Range £31,500 to £33,000 per annum (Depending on Experience)
Based at The Frances Hay Centre, Banbury with the possibility of hybrid working
We are looking for a creative and experienced individual to lead us through a period of continuous improvement and development across our website.
Role purpose
The Website and Content Manager is responsible for attracting and converting audiences through our website (WordPress) through the day-to-day operational management of content and features, including data insight, analysis, testing and measurement. Critically and fundamentally, it is expected that the postholder will drive improvements to the accessibility and inclusivity of our website and content.
About us
At Dogs for Good, we believe that dogs, and the bond we share with them, can help people lead happier, healthier and more independent lives. This is an exciting time to join the organisation as we embark on a bold, new strategy to move to a more community-led model, alongside a greater emphasis on training, education and advocacy. Over the next five years, this will increase the impact in our three priority areas – improving the quality of life for people and dogs; increasing the understanding of the value of connection with a dog; and creating a more inclusive society.
Why work with us?
We know how competitive the market is for hiring multi-skilled digital leaders who can simultaneously spot an opportunity to improve conversions on a website, have a conversation in Plain English with a developer and influence a team to get behind them… however, how many employers can offer daily puppy content? SO MANY PUPPIES!
On a serious note, we are looking for someone to join our small but dedicated communications team at a time when we are preparing for a website refresh (Discovery is due to complete imminently followed by Build) and we want to make sure that we optimise every piece of content and every feature available in the long-term. We know that this takes dedicated resource and continuous improvement.
Salary – £31,500 – £33,000. In addition we offer a range of great benefits, including 25 days annual leave, plus additional time off between Christmas and New Year (and not working your birthday!); a generous contributory pension scheme; hybrid working, a great office environment (that’s also shared with our dogs) on the edge of Banbury.
To apply, please send a copy of your CV with a covering letter explaining why you are right for this role in accordance with the Selection Criteria, Please note we cannot consider your application for this vacancy without a completed Equal Opportunities Monitoring Form. If we receive your Covering Letter and CV without the Equal Opportunities Form, your application will not be considered in the short listing process.
When you send your application email, please make it clear which vacancy you are applying for.
Recruitment timeline
Closing date for applications – noon on Monday 22 April
1st interviews will take place via Microsoft TEAMS on Wednesday 1 May
2nd interviews will take place at our Centre in Banbury on Wednesday 8 May
Battersea is an ambitious and exciting place to work; our brand, marketing campaigns and expert care for dogs and cats in need help us to stand out in the sector.
Battersea’s Insight & Impact team proudly inspires and empowers colleagues in all teams to make confident and evidence-based decisions, that ultimately drive positive impact for dogs and cats everywhere.
As a Research & Insight Manager, you will foster this culture by developing and communicating compelling insights based on robust methodologies and creative approaches to data collection, analysis, and reporting.
About us
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love and expert care and get to know their characters and quirks so we can find them a new home that’s just right for them.
All the knowledge we gather in our centres helps us to improve the lives of the animals we’ll never meet, through our work with other rescue organisations and charities. We also help people make informed choices when getting a pet, we provide training and welfare advice, and we campaign for changes in the law when we see that dogs and cats or their owners deserve better.
Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
The Marketing and Communications Department
Battersea’s Marketing & Communications department is responsible for communicating the breadth of the organisation’s work in an engaging and memorable way. Though our award-winning campaigns, we use our influence to affect change for dogs and cats within and beyond our gates; building Battersea’s reputation on a national and international scale. Our work involves everything from innovative integrated advertising campaigns to rehome our animals, to supporting other departments with their strategic objectives. We also manage Battersea’s online communities, offer brand guidance, deliver innovative digital activity, and manage internal communications, ensuring that staff and volunteers stay informed and engaged. The department’s ultimate goal is to raise awareness of Battersea’s work, so we can be here for more dogs and cats.
What we can offer you
We offer our employees a wide range of benefits to reward them for the value that they bring to Battersea, to support them in their work, to help improve their health and wellbeing, and maintain a healthy work-life balance. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year
- Generous pension contributions – up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year
- Annual interest-free season ticket loans
- Discounted gym memberships and cycle to work schemes
- Life insurance
- Support for your professional and career development, including access to digital and in-person training programmes, a wide range of tools and resources, leadership and management training, mentoring and much more.
Hybrid working policy
We operate a hybrid working model, with our office-based staff splitting their time between site based and home working. We believe this enables our office-based staff to maintain the benefits of home working, while allowing for collaboration and interaction with our animal-facing staff and maintaining a connection to our cause. As such, you’ll be expected to work in our Battersea office for at least 50% of your working week.
Equality, diversity and inclusion at Battersea
At Battersea, we are committed to providing equality of opportunity, and developing and supporting a diverse workforce and inclusive culture in all aspects of our organisation. We aim to ensure that this pledge, reinforced by our values, is embedded in our day-to-day working practices and our work together.
By hearing from and valuing different experiences, perspectives and contributions, we know we can provide the best expert care for every dog and cat who needs us. We particularly welcome applications from people with disabilities and from members of minority ethnic communities, who we know are currently under-represented at Battersea.
As a Disability Confident Committed employer, we're happy to discuss any support or personalisation you may need during your application and/or interview process as part of our workplace adjustments.
Closing date: 9th April 2024
Interview date(s): w/c 15th April 2024
If you think you’re a good fit for the role, and you’re passionate about dogs, cats and our work, then we’d like to hear from you.
For full details, please download our recruitment pack.
To apply for the role, please click the button below. All applications must be submitted before the closing date advertised; we reserve the right to close the vacancy early if a high volume of applications is received.
The client requests no contact from agencies or media sales.
We are seeking to appoint two lay members to replace Sinead Burns and Michael Galvin, who come to the end of their invaluable eight-year tenure as lay Council members, in September 2024 and March 2025 respectively. About the GOC We are the regulator for the optical professions in the UK. Our purpose is to protect the public by promoting high standards of education, performance and conduct.
About the Council:
The role of Council is to lead on the GOC’s mission to protect and promote the health and safety of the public and patients; as well as maintaining public confidence in the professions. The Council is composed of six lay members (including the Chair) and six registrant members (i.e. registered optometrists and dispensing opticians). At least one member of the Council must work wholly or mainly in each of England, Northern Ireland, Scotland and Wales. One Council member acts as a Senior Council Member whose role is to carry out the Chair’s appraisal as well as provide a sounding board for the Chair and serve as an intermediary for Council members, Executive and stakeholders as necessary.
The successful candidates will contribute to Council by exercising oversight, ensuring effective corporate governance, and making high-level policy decisions.They will be able to operate strategically and impartially; listen, communicate, and influence effectively; exercise judgment; and inspire confidence and support amongst our stakeholders.
Creative United is one of the UK's leading social enterprises working across the arts and creative industries. Based at Somerset House in Central London, we deliver a wide range of publicly funded programmes focused on increasing access and inclusion in the arts. Our experienced team is committed to supporting artists, musicians and creative entrepreneurs of all kinds with the skills and confidence to develop and grow their social and economic impact, helping to maximise their contribution to the strength and diversity of the UK's creative economy.
We are looking to recruit a talented and self-motivated Senior Business Development Manager to join us in early June 2024 on a 12 month fixed term maternity cover contract.
Reporting to the Director of Strategic Development, this role is essential to driving forward the implementation of Creative United’s business development plans across multiple programme and project strands. Key responsibilities include the planning and delivery of business development activities that build on our existing service offer, responding to the needs of the creative communities that we serve, whether on a local, regional or national basis.
This is a hybrid-working role that involves spending a minimum of 2 days per week at our offices in London. You will have strong interpersonal skills and enjoy building relationships through a combination of face to face, telephone and written communications. You will be comfortable working with minimal supervision to plan and coordinate activities that involve the buy-in of other staff and partner organisations. You will be able to inspire and motivate other people to work with you to achieve our shared goals and priorities through effective planning, implementation and evaluation.
The client requests no contact from agencies or media sales.
Location: London based
Salary: £42,750 plus £3,483.94 ILW per year
Length of contract: Permanent
Hours per week: 37
Closing date: 15th April 2024
Interviews: 22nd April 2024
Who are Women’s Aid?
Women’s Aid is the national charity working to end domestic abuse against women and children. We are a federation of over 170 organisations which provide just under 300 local lifesaving services to women and children across England. For almost 50 years we have campaigned on behalf of our members and survivors to shape policy and practice, and to raise awareness of domestic abuse.
Purpose of the Business Development Manager role:
As Business Development Manager, the successful candidate will play an integral role in generating income for the charity – securing high value corporate partnerships and working on product development in collaboration with service delivery teams. Working close with the Head of Business Development, the post holder will source and secure new business and funding to enable the organisation to sustain and further develop our services and further our mission. Alongside targeting prospecting techniques, the Business Development Manager will need an understanding of financial management, and strong influencing skills to harness the support of the wider organisation to meet its objectives – working towards a team income generation target that is reviewed and updated annually.
Key duties and responsibilities of Business Development Manager:
- Identifying, researching and developing new business opportunities, creating robust business cases and resource plan to support proposals.
- Writing high quality bids and funding applications.
- Delivering a new Account Management approach for corporates, working to bring together existing functions across the organisation in one place.
- Working with the Head of Business Development to build and maintain a strong sales pipeline. Reporting on sales, pipeline and activity.
- Territory planning to define how income targets will be achieved, with documented action plans.
- Working creatively with colleagues across the organisation and with decision makers at partner organisations to demonstrate how working with Women’s Aid delivers measurable business benefits and ROI.
- Identify and build strong partnerships/products that bring us substantial routes to markets, including public sector agencies.
What we are looking for in our Business Development Manager:
- Experience in business development or corporate partnerships background.
- Good understanding of how to generate income in a charity organisation, with experience of income targets in previous organisations.
- Experience of developing and implementing strategies and ways of working.
- Excellent communication skills, evidenced by building and maintaining long-term corporate strategic partnerships.
- Good understanding of digital tools and the ability to analyse data (CRM systems and method and excellent understanding of excel).
- Organised and strong project manager, confident in solving problems and securing financial targets.
- Team player with strong inter-personal skills.
Benefits of joining us as our Business Development Manager include:
- Generous Annual Leave: 25 days + 2 Company Holidays + 8 UK Bank Holidays, with an extra 1 day per year after 1 year of service, up to a maximum of 5 additional days.
- Valuable Pension Benefits: a generous 7% employer contribution.
- Flexible Working: remote working, a generous TOIL scheme, and family-friendly policies
- Wellness and Support: including a cycle to work scheme, free optician check-ups, annual flu vaccines, access to a 24-hour employee assistance counselling helpline, a ‘Headspace’ app for mindfulness, and ‘Reflective Practice’ sessions.
- Making a genuine difference, in a rewarding role where your work will directly result in helping Women’s Aid to be able to provide lifesaving services for women and children across England.
How to apply?
- Using the link, please submit your CV and a Cover Letter. Your Cover Letter should be no more than 2 pages long and should include a summary of your reasons for applying for the position. You should also include details of how your skills, behaviours and experience meet those necessary for the role, as listed in the Job Description and Person Specification.
NB:
- Women only need apply under schedule 9 (Part 1) of the Equality Act 2010
- If you have been shortlisted for interview, you will be informed by email. Regrettably, we are normally unable to acknowledge unsuccessful applicants.
- We reserve the right to close a recruitment campaign earlier than the advertised closing date if a high volume of responses are received.
- All posts, including remote posts, must be based in the UK.
- Women’s Aid is committed to quality, equality, and valuing diversity. Applications are particularly welcome from Black and minoritised women.
- We are a Disability Confident employer. We guarantee to interview all disabled applicants who meet the minimum criteria for vacancies.
The client requests no contact from agencies or media sales.
JOB PURPOSE: As Supporter Engagement Manager, you will lead the Supporter Engagement Team developing the strategy for delivering exceptional donor journeys for our supporters. You will be responsible for leading on delivering excellent customer service, ensuring that all supporters are engaged with appropriately and receive exceptional supporter care and are encouraged to continue their support. Data capture, accurate income processing and timely thank you acknowledgements are key to this role. Managing and evaluating the trends of our supporters through this captured information to better engage people with the charity long term. You will continuously improve processes and procedures to ensure all our donors and supporters have a great experience supporting Bluebell Wood Children’s Hospice.
SALARY: BAND L £36,334
MAIN DUTIES & RESPONSIBILITIES
· Develop and implement a Supporter Experience strategy, consulting with colleagues from across the charity to set clear long-term and short-term objectives, with KPI based engagement targets.
· Monitor and review team performance against these and provide regular reports to the Income Generation and Communications Director.
· Recruit and manage your team effectively to deliver excellent supporter engagement across all channels including telephone, email, postal and social media enquiries.
· Manage and support the reception department for the Hospice, ensuring that this functionality delivers the key objectives set out by the Supporter Engagement strategy, proving excellent family and customer experience at every touch point.
· Carry out regular one to ones and appraisals and have clear objectives and meet agreed KPIs, within agreed timescales.
· Be responsible for ensuring supporters receive the highest standard of customer service and that all Bluebell Wood fundraising income is processed, thanked, and banked in a timely manner.
· Ensure all requests for materials from supporters are fulfilled in line with the specific supporter journeys and provide support and advice to our supporters with their fundraising activity.
· You will be responsible for the Supporter Engagement budget; setting, monitoring, and reporting on income and expenditure. Taking action to address overspends, manage resources, and capitalise on opportunities.
· Be an active member of the Income Generation management team, working to devise and deliver a clear supporter experience and create effective and engaging supporter journeys for all audiences.
· With your team ensure timely and compliant recording of financial and personal information.
· Lead on the monitoring, reviewing and standardisation of processes for recording, banking and acknowledgement of income, supporter contact and preferences, complaints, and enquiries.
· Ensure the Supporter Engagement Team adhere to GDPR and all other appropriate regulatory and legislative guidelines.
· Take responsibility for the recording of fundraising income onto the CRM and produce reports and analysis when required. Working closely with Finance to regularly check compliance with audit requirements and review and code all income correctly.
· When required, provide the Income Generation and Communications Director with timely information to address the resolution of all complaints received ensuring satisfactory conclusion, recorded learnings.
· Keep abreast of developments and remain up to date on changes in supporter care protocols to ensure the organisation remains at the forefront of Supporter Experience within the sector.
· Provide support to the wider fundraising team by attending events and representing Bluebell Wood at supporter events/engagements/conferences.
· The Supporter Engagement Team will act as the volunteer supervisors for the fundraising team, supporting with the administration and co-ordination.
· Attend relevant external events to represent the Supporter engagement team and support with data acquisition targets.
The client requests no contact from agencies or media sales.
We are looking for a Strategic Partnerships Manager who is able to quickly forge and develop relationships at all levels, who is highly organised, enthusiastic, energetic, adaptable, positive and proactive in their approach to work. The ideal candidate will have experience of managing multiple projects and priorities and identifying and winning funding.
The role will involve
- Stakeholder relationship management – manage the cross-sector partnership, bringing on board new members to support our activity in Rochdale.
- Develop a plan of activity and identify and secure financial support from business, generating leads, developing propositions and closing deals to ensure our work is self-sustaining.
- Drive action on the priority issues identified in the Rochdale, galvanising business resources to deliver quick win projects.
- Develop a long-term strategy for Rochdale, using the cross sector partnership to drive action and build momentum.
Experience Required
The successful candidate will have a good understanding of the principles of partnership, experience of managing relationships across a range of sectors, a good knowledge of the local and regional policy agenda as well as a demonstrable evidence of business development and income generation.
The postholder must be based in/near Rochdale.
Salary
Minimum of £42,435 per annum – salary in line with BITC Job Framework - level 3, Senior Lead – National
Closing date - 16th April 2024 at midnight
Interview dates - 1st interview on 24th April 2024, 2nd interviews on 1st/2nd May 2024
The client requests no contact from agencies or media sales.
We are seeking an experienced Events & Partnerships Manager, to play an integral role within a dynamic fundraising team. Responsible for developing our events portfolio, community fundraising as well as expanding and developing our corporate and donor opportunities. This is a great time to join our expanding fundraising team and build on your experience and skills.
Role Purpose
Responsible for developing and delivering our Events and Partnerships fundraising strategies, to secure appropriate funding to ensure the sustainable delivery of high-quality services by Home-Start Essex.
You will lead on developing and delivering our Home-Start events and in-aid of events plus expanding our community fundraising activities. As Events and Partnerships Manager you will also use your experience and skills to identify and lead approaches to potential corporate supporters and major donors. You will create high quality plans and deliver against financial targets, proactively supporting opportunities to source income to support children and families within Essex.
To be successful in this role you will be a self-starter with high levels of motivation, with the ability to work autonomously and as a member of a small team. You will have excellent organisational and relationship-building skills, with the ability to engage supporters, with a high standard of written and verbal communication.
KEY RESPONSIBILITIES
· Develop and lead on delivering the Events & Partnerships portfolio, to grow a strong our sustainable funding base through planned activities & clear KPIs.
· To achieve financial income targets whilst maximizing opportunities for growth and development across this income stream.
· To lead on events, community and corporate activities with support from the Fundraising & Marketing Administrator.
· To provide excellent stewardship to all our supporters, encouraging long-term support from donors, continuing to build on our reputation as a vital local charity.
· To work with the Communications & Marketing Manager to develop a fundraising marketing strategy to raise the profile or our fundraising activities, to encourage support and donations.
· To support the CEO in developing new major donor relationships.
· To research, plan approaches to corporate supporters for sponsorship or staff engagement. To develop and manage clear cultivation plans across key corporate contacts.
· To report on agreed KPIs and provide regular reports to the CEO and Finance & Business Development committee.
· Carry out regular horizon scanning, to develop and grow our events and partnerships opportunities, research major donor and corporate prospects.
· With support from the Grants & Commissioning Manager, produce compelling content for proposals for donors/ corporates plus stewardship materials, liaising closely with the senior management team and marketing team and adhering to brand guidelines and key messaging.
· Manage the Events and Partnerships fundraising programme via Beacon CRM, developing account management and stewardship activities and maintaining detailed records of all communications.
· Direct and support the Fundraising and Marketing Administrator to plan and deliver fundraising events and support community fundraising.
· In aid of events:
Ø To plan and oversee all events and proactively seek opportunities to develop our portfolio of events, keeping a keen eye on income contribution and ROI.
Ø To form strong relationships with external partners, to deliver events and grow and develop the portfolio.
· HSE events:
Ø To develop a bespoke in-person mass fundraising event with high participant numbers and value per head and ensuring the smooth and safe delivery of all events.
Ø Establish a wider team of volunteer fundraisers expanding into local communities and providing guidance and leadership on events.
Ø To work with the Communications and Marketing Manager to ensure that all events are well promoted and all marketing avenues have been explored, helping to formulate and monitor marketing planning and delivery to ensure targets are met.
Ø To work with the Fundraising & Marketing Administrator and Volunteer Development Officer to recruit and manage volunteers.
Ø To ensure events are thoroughly evaluated and recommendations implemented.
Reporting
· To provide regular activity, income and pipeline updates to the CEO and Finance & Business Development Committee.
· Maintain accurate records of income and restrictions.
· Ensure that progress against KPIs and pipeline is effectively monitored and reported, flagging concerns and developments in good time.
· Ensuring pipeline development by maintaining Beacon (CRM), recording all stewardship actions and communications.
Other duties
· To attend fundraising events.
· To work closely with other members of the fundraising department to provide data and leads to help them maximise income for the charity.
· To develop an in-depth knowledge of HSE and understanding of HSE’s work.
· To keep up to date with best practice in fundraising and comply with relevant legislation.
· To act as an ambassador for the fundraising department and the charity both internally and externally.
· To undertake any other assignments within the fundraising department and wider organisation as required.
· Manage resources for the Fundraising team and contribute to budgeting and preparation for financial audits/reviews.
· To develop and implement short, medium and long-term strategic business and funding plans for Home-Start Essex, as part of the senior management team, subject to Board approval.
People Management
· Provide line management to the Fundraising and Marketing Administrator, delegating appropriately and building a culture which attracts, retains and motivates staff.
· Undertake supervision, appraisals and performance management actions as necessary.
EQUAL OPPORTUNITIES
Home-Start Essex operates an Equality, Equity, Diversity and Inclusion Policy and expects staff to have a commitment to equal opportunity policies in relation to employment and service delivery. Staff should promote equality of opportunity in all areas of their work.
SAFEGUARDING
Safeguarding is at the heart of Home-Start Essex. All employees are expected to have a knowledge and understanding of safeguarding and child protection procedures and to comply with and have a commitment to best safeguarding practice at all times, immediately reporting any concerns regarding Safeguarding and Child Protection or the protection of Vulnerable Adults to the Designated Safeguarding Lead and/or Deputy Designated Safeguarding Lead.
This role is part of the Senior Management Team within Home-Start Essex.
Please email us for a recruitment pack or go to our website to download the recruitment pack, job description and person specification.
Please apply by sending in a Cover Letter and CV – referring to the job description and person specification in your application.
Relevant candidates will be required to complete further information as part of the recruitment process.
An enhanced DBS check will be required.
If you would like to arrange a confidential discussion about the vacancy, please contact us.
This post is subject to a successful 6-month probationary period.
Closing date for applications: Wednesday 10th April 2024
Interviews are scheduled for: 18th/19th April 2024
Home-Start Essex is committed to equality of opportunity and works to safer recruitment practices as an important part of safeguarding and protecting children and vulnerable adults.
Our Home-Start Essex Values
Supportive - We will support families to address the challenges of bringing up children themselves.
Non-judgmental - We do not judge families or measure them against others’ standards.
Approachable - We will be approachable and friendly at all times and develop good relationships with the families we support.
Professional - We will maintain the very highest professional standards.
Collaborative - We will work in partnership with any individual, group or agency who can help us achieve our goals.
Inclusive - We value and celebrate diversity and offer our services to all families, irrespective of their circumstances or backgrounds.
Family-led - We place children and families’ needs at the heart of our work.
Safe - The safety of the families and children we support, and the staff and volunteers we engage, is our highest priority.
Bringing up children can be hard work and all parents and carers will, from time to time, encounter problems which can often make the task even harder.
The client requests no contact from agencies or media sales.