Membership Engagement Coordinator Jobs
IMPACT COORDINATOR SOUGHT
FOR RESTORATION PROJECT ON REMOTE ISLAND
We are a large-scale, dynamic, and forward-thinking restoration and hospitality project in the Northwest Highlands with strong philanthropic and community commitments. The heart of our operation is on a remote and beautiful 800-acre island, where we are delivering stunning, sympathetic builds and authentic guest experiences in an area of outstanding scenery.
We run a monitoring programme to capture our social and environmental impact and effectiveness across a range of indicators and are looking for an enthusiastic, creative person to help with this work and become our Impact Coordinator. Our chief areas of charitable engagement include Education, Rural and Community Regeneration, Arts, Culture, Heritage and Science, Environmental Protection and Improvement, and Health and Wellbeing.
The purpose of this role will be the accurate measurement of the effectiveness and social value of the projects we deliver for our owning Charitable Trust. Our Impact Coordinator will work with our internal and external impact team to measure the social value of past, present and future projects, with strategic guidance and support from our leadership team, external advisers, and Trustees.
Storytelling
This role will suit a graduate with degrees, or equivalent experience, in the Social Sciences, Sustainable Development, Management or related fields. This is an opportunity for an ambitious candidate to jump straight into a well-supported role on a big project and produce well-presented, evidence-based stories about the project’s impact using numbers, text, and multimedia for a variety of different audiences.
Data
We gather social value data and KPIs, and have a burgeoning collection of testimonials, feedback, and imagery. We need someone to help build and maintain our qualitative and quantitative data library. This will very much be a “doing” role, involving time spent with spreadsheets and reports, as well as time spent with the team helping them with the same. We are collating the story of the project to date for a key report in Q1 2025.
Community
Our team is diverse, driven, and comes from across the country and further afield. We have our own growing island community of staff and guests, while also being embedded in mainland life in nearby crofting townships and villages. There are opportunities for working with different teams, sailing heritage boats, hosting guests, educating school pupils, and supporting projects on the mainland.
We are looking for a capable, self-motivated individual with excellent communication skills who will thrive on a challenging project. We anticipate out-of-the-box thinking and self-presentation from the get-go. Training and development will be offered to the right candidate. The salary range for this role will be £25-£35kpa depending on experience. We will be happy to discuss flexible shift patterns and shared accommodation with the right candidate.
The closing date for applications will be the 2nd of May 2024. Teams interviews will take place on the 7th and 8th of May. Preferred candidates will be invited to visit the island on the 16th and 17th of May.
Student Groups Coordinator
£24,093 gross per annum
35.5 hours per week
The role
This role is part of the Student Activities department working collectively with colleagues delivering the Guild’s student groups, societies, activities and volunteering work as part the Engagement Directorate.
The Student Groups Coordinator roles are to develop the capacity of the student groups within the Guild to enable students to maximise their potential. The support will include the administration of relevant training, tailored support for specific initiatives and assisting groups to plan for their year through attracting membership and delivering their activities.
We are looking for applicants who have experience of dealing with customers both face-to-face and online, over the telephone and via e-mail, with twelve months relevant experience in an administrative role and responsibility for managing and developing administrative systems; along with experience of developing relationships with students and stakeholders to deliver objectives.
The Benefits
We offer great benefits including:
- 5 days close down during Christmas, and 2 during Easter each year, in additional to bank holidays and 21 days annual leave, rising to 26 days after 5 years’ service (meaning you will not work during Christmas, New Year or Easter).
- Full sick pay from the moment you start working for us.
- A comprehensive suite of basic training for all employees which includes Equality & Diversity, Mental Health Awareness and Data Protection
- Discounted membership rates at University of Birmingham Sport & Fitness
- The opportunity for new staff to join the NEST pension scheme. The Guild contributes a matched payment of between 4-6% of your salary
- A range of wellbeing benefits
We are a Times 100 Best Companies to Work For employer and in our most recent staff survey (March 2023) 78% of our staff said they would recommend this organisation as a good place to work.
The Guild of Students is committed to equality, diversity and inclusion and welcomes applications from all members of the community.
Closing date for applications: Wednesday 1st May 2024 at 09:00am
Interviews are provisionally expected to take place on Wednesday 15th May 2024
The Actors’ Benevolent Fund supports professional actors and stage managers in times of need, and in 2022 we spent over £1.6M on charitable support. The organisation has a bold new ambition to increase its reach and impact within the performing arts community, helping many more people and expanding the range of support to result in meaningful and sustainable change. It is an exciting time to be joining the charity, with a new Board of Trustees and the opportunity to make a real difference to a community dedicated to bringing so much meaning and inspiration to others.
We have created a Marketing & Engagement Coordinator post to help us achieve this ambition, through managing and increasing engagement with the charity’s members and other stakeholders. This includes assisting the Marketing and Engagement Manager with the planning and execution of marketing, branding and advertising strategies to better promote the ABF to all our stakeholders across all communications channels. This role also involves administering the ABF membership, including responding to enquiries and providing a positive and responsive experience of the charity. Activities include creating and monitoring engaging content for social media platforms, as well as developing the ABF’s membership processes to increase impact. There will be the opportunity to develop and implement activities to increase the ABF’s membership.
We are looking for someone with experience of digital and traditional marketing as well as customer relationship management (CRM) tools, data analysis software, HTML and graphic design applications. Importantly, you need excellent verbal and written communication skills to successfully convey the ABF’s brand, and the ability to build and maintain positive, trusted relationships with stakeholders.
This role is office-based, working two days per week at our office in central London. The closing date is Monday 22 April, with interviews due to take place on Monday 29 April.
The client requests no contact from agencies or media sales.
The Fundraising Co-Ordinator will raise the profile and awareness of Young Bristol and working with the Head of Fundraising develop a fundraising work plan to qualify and develop a range of key funding streams. The post holder will help to develop and ensure the effective delivery of the fundraising plan in line with Young Bristol’s strategy. The role will be multi faceted involving Grants, Trusts and Foundations, Community fundraising, Corporate fundraising, Legacy fundraising, Events and High Value fundraising.
The role will work collaboratively to explore ideas and launch new initiatives helping Young Bristol achieve our mission, playing an important part in helping us to meet our fundraising targets and increasing participation and community engagement in our events and fundraising activities.
See our attached Job pack for full person specification and role requirements.
The client requests no contact from agencies or media sales.
We’re looking for a creative and confident Content & Communications Coordinator to join our busy Marketing & Communications Team at Imperial College Union. This new role will be key in strengthening our online presence and improving student engagement with the Union. The successful candidate will manage our social media channels and content to drive two-way conversations, to increase awareness of the Union’s work, and help us better understand what they care about.
You will be our in-house journalist; planning and delivering content that speaks to our varied audiences. You’ll build strong relationships across the Union and College, writing creative copy and curating innovative social media content. Using your in-depth knowledge of social media, you will be aware of emerging trends across all platforms and create content that attracts and retains the interest and attention of our members. You will work closely with colleagues across the Union, including our elected Officer Trustees, to support them to reach more students and deliver key messages. This role is integral to supporting the diverse work the Union does – everything from Activities
Our ideal candidate will have a flair for creative writing for a variety of topics and channels, with a strong passion for social media and help develop and embed the Union’s personality and brand. If you’re creative, confident, and self-motivated, this is a great opportunity to make a role your own!
Duties and responsibilities
Content Planning
- To assist in the creation of communications and content plans to support the Marketing & Engagement Manager in the delivery of key Union marketing activity, such as Welcome Week and election.
- In partnership with the Marketing & Engagement Manager devise a social schedule to ensure regular, timely and impactful content across these channels
- Build networks with student groups, the Union’s newspaper (Felix) and external partners to develop opportunities for content collaboration
- Utilise student feedback and engagement with Union content to continue to improve and develop our output and channels
- Work with the Student Officer team to promote their public profiles and provide support on their campaigns.
- Stay up to date with what’s happening across the Union, College, the city and wider student movement to stay current and spot positive PR opportunities and content.
Content Creation & Curation
- Ensure timely, relevant and engaging content for Union channels & platforms, including blogs, website, social media and news
- Write, proof and edit a variety of digital communications across the organisation, such as blogs and web content to ensure brand and tone of voice is consistent and correct
- Attend student events to capture photos and videos content to use for marketing purposes and provide live social media coverage to a high standard
- Work with Designer to turn copy into engaging, high quality assets
- Have your finger on the pulse for all latest trends for the student audience and evaluate their feasibility without audiences and available resources
- Be aware of shareable, engaging content, sourcing content from external channels to build an engaged following and boost our content on social media
- Establish and work with student and staff social ambassadors in gathering stories and content
General
- Regularly monitor and report on content to inform improvements and innovations
- Monitor and moderate social posts and comments and respond or escalate in line with the Union’s Crisis Comms plan
- Support key events throughout the year, including Welcome Week and Elections, when necessary
- Proactively work to ensure the Union’s commitment to diversity and inclusion is expressed in all outputs
Essential requirements
- Experience of developing and delivering communications plans campaigns with clear metrics of success
- Solid knowledge of website analytics tools to help monitor and generate useful reports and insights
- Experience in managing content calendars
- Experience of, or strong understanding of, producing web content and an organisation’s social media presence
- Writing copy, editing, and proofreading for online media, demonstrating excellent attention to detail
- Monitoring the effectiveness of communications activity and able to present appropriate recommendations for improvement and innovation
- Good software knowledge of Adobe Creative Suite (Illustrator, InDesign and Photoshop)
- Strong understanding of social media channels and their tools
- A passion for social media and keen to learn about new technologies and innovations
- Excellent planning and organisation abilities
- A keen eye for detail, layout and visual styles and experience of working according to brand guidelines
- An engaging writing style and the ability to convey complex messages to a variety of audiences
- Confident working to deadlines and keeping colleagues on top of deadline
- Ability to ensure high standards of work and excellent attention to detail
Further information
Please note this role is with the Students’ Union. We’re a registered charity in our right, with our own governance, systems, processes and objectives. However, we work extremely closely with Imperial College London, so you’ll also be joining a wider community of staff working within Higher Education. If you’ve never worked in a students’ union, or are unsure why it’s different, we urge you to get in contact. It’s a brilliant place to work.
We are running a characteristic anonymised application process for this recruitment as part of the College’s commitment to equal opportunities and eliminating discrimination. Applicants will be assigned an application reference number and applicants’ names will not be visible to recruiting managers until the interview stage. You will not be required to attach a CV. Please also refrain from including your name in your supporting statement.
As an employee of Imperial College, you will be part of lively community and work in a friendly and relaxed environment. Our aim is to provide to all our employees an encouraging and relaxed working environment with an emphasis on personal development and work-life balance. Based on that we offer:
- flexible working hours
- generous pension scheme
- 25 days holiday (plus 6/7 extra days per year for College Christmas and Easter closures)
- bicycle loan scheme
- season ticket loan
- health benefits
- excellent professional development opportunities and many more.
More information can be found on the Imperial College Benefits page.
To apply for the role please complete the online application form.
Closing date: 28 April 2024
Interviews expected to take place 8th and 9th May 2024.
Should you require any further details on the role please contact the People Team.
We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith, or disability. We particularly encourage applications from Black, Asian and other racial minority ethnic candidates and disabled candidates who are currently underrepresented in our workforce. If there are any reasonable adjustments needed through the process, we will accommodate as much as possible.
The client requests no contact from agencies or media sales.
The Fundraising Co-Ordinator will raise the profile and awareness of Young Bristol and working with the Head of Fundraising develop a fundraising work plan to qualify and develop a range of key funding streams. The post holder will help to develop and ensure the effective delivery of the fundraising plan in line with Young Bristol’s strategy. The role will be multi faceted involving Grants, Trusts and Foundations, Community fundraising, Corporate fundraising, Legacy fundraising, Events and High Value fundraising.
The role will work collaboratively to explore ideas and launch new initiatives helping Young Bristol achieve our mission, playing an important part in helping us to meet our fundraising targets and increasing participation and community engagement in our events and fundraising activities.
See our attached Job pack for full person specification and role requirements.
The client requests no contact from agencies or media sales.
The King’s Cross Good Neighbours Scheme (GNS) is a community-led initiative that builds local networks so residents can work towards achieving a community vision. This includes through developing a programme of weekly activities and community events – bringing all walks of life together. The GNS in King’s Cross is based in the Hugh Cubitt Community Centre, at the heart of the Priory Green estate’
Help on your doorstep is a community-based Islington charity which aims to improve health and well-being for Islington residents.
The GNS has developed a focus on the Five Ways to Wellbeing (New Economics Foundation, 2008), enabling residents to:
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Connect - talk and listen, be there, feel connected
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Keep learning - embrace new experiences, see opportunities, surprise yourself
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Give - your time, your words, your presence
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Be active - do what you can, enjoy what you do
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Take notice - remember the simple things that give you joy (also listed as be mindful/ care for your mental health).
We are looking for candidates with experience of community development, outreach and volunteer management who can:
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Work with residents and volunteers to deliver and develop the weekly programme of activities and one-off events
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Recruit, support and empower local residents as volunteers and champions for the area
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Lead on the delivery of the Kings Cross Good Neighbours Scheme (GNS), working with local residents, staff and partners to ensure that community participation and wellbeing objectives are met.
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Work with our partners including Peabody Housing Association to build on the strengths of the local community
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Undertake outreach in the Kings Cross area to raise awareness of the Good Neighbours Scheme and engage with residents
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Work to address social isolation and support the community through the process of residents working together to design and deliver the project.
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Organise events that meet the needs of residents
Application Instructions
Please See enclosed Job Description (with person specification)
Please complete the enclosed Application form and separate (anonymous) Equal Opportunities Form
Please note CVs will not be accepted
The client requests no contact from agencies or media sales.
The client requests no contact from agencies or media sales.
Young Healthwatch supports young people aged 8-18 and up to 25 for vulnerable groups, to influence services in the Wakefield District through Young Lives, Healthwatch, and partners.
You will have at least 2 years of experience working directly with children and young people, with a proven ability to involve young people from diverse backgrounds in decision-making.
You will play a key role as Young Healthwatch Coordinator in a job share capacity to undertake the co-ordination of Young Healthwatch activities.
You will be responsible for the development of Young Healthwatch Engagement and Activity Programme for children and young people (8–25-year-old), ensuring they are supported to carry out their roles within Healthwatch.
We are looking for a flexible and creative hands on professional, who is versatile, well organised, positive and motivated. You will have experience of participation activities appropriate to children of different age groups, including children with Special Education Needs and disabilities, be values driven and committed to supporting children and young people.
Young Lives Consortium is a membership organisation supporting Voluntary, Community, Faith and Social Enterprise organisations and groups who work with children, young people and families across the Wakefield District. By working together, we achieve more, progress faster and deliver better services. Our current services include consultancy, training, support, project management, information, guidance and best practice support, our vision is to ensure those working with Children, Young People and Families achieve their goals through incorporating best practice.
In return we offer, a role for you to grow and develop, opportunity for training and development within the role, a competitive salary, an amazing environment to work in, within a fun, committed and hard-working team. With people who enjoy going to work every day!!
To improve the advancement in life of Children, Young People and families in need, by promoting the effectiveness and efficiency of VCSE organisations
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Real Estate Balance (REB) is a leading campaigning and membership organisation working to improve equality, diversity and inclusion (ED&I) in the real estate industry. Our members include different types of businesses, both large and small, from across the property sector.
We work at all levels of the industry, offering a range of programmes, campaigns and events that help leaders accelerate progress on diversity, support middle managers to create inclusive workplace cultures, and empower the next generation of leaders to unlock their potential and thrive.
Together with our members, we’re working to create a real estate industry that’s fairer, better-balanced and more equitable for everyone.
Established in 2016, REB now has close to 130 corporate members and is still growing. It is a not-for-profit organisation.
The Executive Management Administration team of 5, headed by the MD, run the organisation on a day-to-day basis. The team is supported by the REB board and committees, together with 3rd party providers for accounting, payroll, banking, media & public relations, website hosting and IT services.
Role and Responsibilities
New Position: Due to the increase in REB memberships and activities, a new full-time events role is being created to support the executive team.
Key Tasks – support the MD in creating and delivering a member engagement and events programme
1. Conception and collaboration of member events, through to completion
2. Promoting events to members, working alongside REB’s external PR/Communications agency
3. Managing event registrations and guest lists
4. Responsible for line managing the events administrator
5. Responsible for REB events planning, logistics, analysis (report & presentation) and follow-up actions
6. Attending meetings with members re event planning and development
7. Reporting quarterly to the board and attending board meetings with the Executive team
Detailed Responsibilities
1. Develop, manage and deliver REB’s event programme (working with MD and ED&I coordinator):
o upload event listings to website;
o prepare invitations;
o liaise with host venues;
o oversee registrations & comms;
o obtain event feedback
2. Monitor and evaluate events including reviewing feedback and attendance
3. Coordinate the CEO Breakfasts series
4. Maintain the Events page on the REB website
5. Maintain a database of venues
6. Identify, approach and secure appropriate speakers and participants for events
KNOWLEDGE & EXPERIENCE
1. Events management and logistics
2. Knowledge (preferably working knowledge) of Microsoft Dynamics and Marketing
3. Knowledge (preferably working knowledge) of current best practices and trends in ED&I, including familiarity with key concepts (e.g. allyship, unconscious bias, intersectionality, etc.)
Preferred Skills
1. Windows 10/Office 365 including Word, Excel, PowerPoint and other capabilities
2. CRM and website management systems
3. Filing and organisational skills
4. Minute taking and assigning follow-up actions
5. Collaborative working in a small team environment
6. Working with board members/special advisors and committee members on reports, reviews, approvals and presentations
7. Real Estate industry knowledge
Additional Notes
Preference is for applicant to have own laptop/desktop with printing/scanning facilities.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Barnet Mencap has been helping people with a learning disability and/or autistic adults in the London Borough of Barnet for nearly 60 years. We provide supported accommodation, leisure and learning activities, information, advice, and guidance, and so much more. All while being committed to equal opportunities and the safeguarding of children and adults.
We know job satisfaction, flexibility, work/life balance, and a great team are incredibly important. So, at Barnet Mencap, in addition to offering 22 days of annual leave per year pro rata (plus Bank Holidays), we have a TOIL system to allow flexible working. There will always need to be some face-to-face work, but there will also be opportunities to work from home and/or have different working patterns as agreed by your manager. Travel expenses can be claimed, at the agreed rate, for journeys that are necessary in the course of your work; and claims for additional expenses will be reimbursed in accordance with our expenses policy. We also have auto-enrolment into a pension scheme with employer contributions in place, and all staff qualify for schemes like the Blue Light card.
Job Overview:
We are seeking a motivated and compassionate individual to join our team as a Hate Crime Reporting Coordinator. As Hate Crimes are still under reported, the successful candidate will play a crucial role in increasing awareness of Hate Crime in Barnet and working on a multi-agency basis to coordinate community awareness raising events, ensuring residents, statutory and voluntary organisations, and others are informed about Hate Crime and know how to report it.
This role requires community engagement, delivering staff training workshops, monitoring and reporting hate crime data, and a commitment to a victim-centred approach.
The post is funded by MOPAC
Key Responsibilities:
· Engage with residents and diverse communities, including disabled people, LGBTQ+ groups, and Gypsy Roma Traveller groups to raise awareness about reporting hate crime.
· Coordinate communications and community events to raise awareness of Hate Crime and encourage reporting.
· Organise and conduct workshops and forums for diverse community groups.
· Train staff and volunteers to identify hate crime and support clients to report incidents to the Police.
· Monitor national and local hate crime data, including incidents recorded by Barnet Hate Crime Reporting Centres and produce quarterly reports of the work to tackle Hate crime in Barnet
· Support victims to report hate crimes and incidents to the Police and signpost to relevant support organisations.
· Support Barnet’s network of Hate Crime Reporting Centres including co-ordinated communications and staff training.
· Develop Barnet’s Safe Places Scheme for people with learning disabilities, autistic adults and adults-at-risk.
To apply, please submit your CV alongside a statement explaining how you meet each of the points in the Person Specification, or fill in the Application Form.
Any applicant with a disability that meets the essential criteria will be shortlisted and invited to interview.
The client requests no contact from agencies or media sales.
An exciting opportunity has arisen for an experienced Volunteer Manager to join the Royal Botanic Gardens, Kew (Kew). Volunteers contribute significantly to the delivery of Kew’s mission, supporting all aspects of Kew’s work notably in Horticulture, Science, visitor engagement, schools, community and access programmes and Galleries. We currently count on over 800 volunteers across our two sites - Kew Gardens in west London and Wakehurst, our wild botanic garden in Sussex.
The volunteering function sits within the Gardens directorate in the Learning and Participation department but has an organisational-wide remit, working closely with business areas such as Horticulture, Science, HR and H&S. There is a devolved structure for the management of volunteers with a full time Volunteer Manager and Volunteer Coordinator at the centre with responsibility for delivering the Volunteer Strategy and associated KPIs, policy and procedures. This central resource support is vital for the continued expansion and development of the volunteering programmes in a coherent and equitable way and to a uniformly high level.
The Volunteer Manager will engage with all volunteers, including those under 18 years of age and vulnerable adults. An Enhanced DBS check is required.
About You
We are seeking an experienced volunteer manager who will ensure our volunteers, and staff who coordinate them, have the skills and support they need to confidently and consistently perform their roles to support the implementation of Kew’s Manifesto for Change.
You will manage the central function for volunteers across Kew Gardens and Wakehurst, supporting processes linked to recruitment, selection, induction, training, pastoral care and leavers. You will have excellent knowledge of the UK volunteer sector and understand the legal context of engaging volunteering and how it differs from employment. With excellent IT and administrative skills, you will be experienced in collecting, maintaining, analysing and reporting on volunteer data.
You will be an ambassador for Kew’s volunteers and a visible presence for all volunteers, advocating for them internally and externally. Your strong interpersonal skills will ensure excellent levels of communication with volunteers and staff, and this will include representing volunteers on Kew’s Leadership Forum and chairing the Volunteer Steering Group.
This role is based at Kew Gardens with occasional regular travel to Wakehurst and occasional travel within the UK. There will also be the option of regular home working, subject to operational requirements.
About Us
The Royal Botanic Gardens, Kew (RBG Kew) is a leading plant science institute, UNESCO World Heritage Site, and major visitor attraction. Our mission is to understand and protect plants and fungi for the well-being of people and the future of all life on Earth.
We are working to end the unprecedented extinction crisis and to help create a world where nature is protected, valued by all and managed sustainably. We will achieve these goals by drawing on our leading scientific research, unrivalled collections of plants and fungi, global network of partners, inspirational gardens at Kew and Wakehurst, and our 260 years of history.
Join us on our journey as protectors of the world’s plants and fungi!
Our fantastic benefits package includes opportunities for continuous learning, a generous annual leave entitlement, flexible working to help you maintain a healthy work-life balance, an Employee Assistance Programme and other wellbeing support such as cycle to work scheme and discounted gym membership. We also offer a competitive pension, an employee discount scheme and free entry into a wide range of national museums and galleries, as well as access to our own beautiful gardens at Kew and Wakehurst.
We are dedicated to equality of opportunity and welcome applications from all sections of the community. We are committed to interview disabled applicants who meet the essential criteria for the post.
No agencies please.
We are seeking a creative high value fundraiser who will lead the strategic growth and innovation of the Friends and Patrons programmes. Established 6 years ago, the schemes have seen impressive growth and now bring in almost £1million per year. There is still huge potential for development, expansion and innovation.
You will be an ambitious individual with a background in managing mid- and high-value membership schemes. With a focus on stewardship, cultivation events, and collaboration with the rest of the Philanthropy team, you’ll drive engagement and uplift donors.
As Friends and Patrons Manager, you will:
- Lead the strategic development of the Friends and Patrons programme, with a focus on innovation and driving growth
- Oversee the stewardship journeys of Friends and Patrons (£55 to £20,000), with a portfolio of your own donors giving at the higher level
- Responsible for day to day management of the Royal Albert Hall America Patron Scheme
- Work with the Executive Events Manager to deliver an engaging programme of cultivation and recruitment events
- Work closely with the rest of the Philanthropy team to identify opportunities to uplift donors and secure major gifts
- Provide leadership and support to the Friends and Patrons Officer and the Friends and Patrons Coordinator
Ideal skills and experience:
- Demonstrable experience of managing and developing mid and high value patron schemes, donor giving circles or equivalent
- Experience testing and implementing creative fundraising strategies to engage donors with and grow income from membership schemes
- Exceptional interpersonal and relationship-building skills, with ability to engage with a wide range of stakeholders of all levels
- Line management experience, and keen interest in motivating and developing direct reports
- A creative flare, team player, proactive and ambitious
- Passion for the arts, sciences and the work of the Royal Albert Hall
Hybrid working, 3-4dpw in Royal Albert Hall, Kensington office. This role will require occasional evening and weekend work in line with the Hall’s events programme, in particular those attended by your donors and prospects.
Expert recruitment for fundraisers and charities.
Participation Manager
Location: South West London (Central Office is based in Mortlake – 12 mins from Clapham Junction and 23 mins from Waterloo)
Contract Type: Permanent/Full-time
Hours:35 hours per week
Salary: £36,000 to £38,000 per annum. Permanent.
ABOUT US
Somebody goes missing in the UK every 90 seconds. Missing People exists to ease the heartache experienced by those missing someone, and to help people who are away from home find their way back to safety. Our vision is for every missing child, adult and family left behind to find help, hope and a safe way to reconnect. We are a non-judgemental, highly skilled team of staff and volunteers working for everyone who needs us. We provide free, confidential support, help and advice by phone, email, text and live chat.
We coordinate a UK-wide network of people, businesses and media to join the search for the estimated 170,000 people who go missing each year. Missing People is an independent charity that relies on donations.
ABOUT THE ROLE
The Participation Manager will work with children, young people and adults who are or have been missing, including those who may have been exploited, and the families of people who are missing, in co-production of the charity’s work. They will lead the organisation’s participation work with those affected by missing, including families, children and young people, and adults to further embed our approach to voice, participation and engagement.
The main priorities of this role are to:
• Embed a culture across the organisation that ensures people with lived experience are at the heart of everything we do
• Increase the organisation’s capacity to involve people with lived experience of missing by leading and supporting participation approaches and activities
• Lead the cross-organisational coordination of participation, ensuring that all teams are following good practice and are being consistent in their approaches to participation
ABOUT YOU
You will have experience in:
• developing and implementing successful participation approaches to embed user-led and/or experience-led practice across an organisation
• working with colleagues and other stakeholders to develop lived experience-led initiatives which had a significant successful impact
• engaging service users or those with lived experience of an issue in a range of voice and participation activities, from consultation to co-production to user-led
You will have knowledge of:
• good practice in participation and engagement with a range of audiences, including those aged under 18 and those experiencing a range of vulnerabilities
• missing or linked issues, including mental health, exploitation, the care system, and homelessness
You will be able to:
• collaborate with and influence colleagues to support participation and engagement
• support people to share their experiences and voices in a safe and sensitive way
WORKING FOR MISSING PEOPLE
Would you like to work for a welcoming, caring organisation which really makes a difference to vulnerable people throughout the UK?
Missing People is a friendly and supportive place to work. Working for Missing People means living our values. It’s a place where people are encouraged to ‘let fly’ so you can ‘make things happen’. We know you’re more than just a job title, and ‘be human’ is an important value here. You will find plenty of scope for personal development including: getting involved in cross-charity projects; leadership development or volunteer supervision; training; e-learning; and hearing about the latest topics from some of our amazing partners. We offer a range of enhanced family-friendly benefits.
Benefits
Missing People is 14th on the Sunday Times “100 Best Not-for-profit Organisations to Work for” List 2019 and offers the below benefits: • 28 days annual leave per annum/pro rata plus statutory holidays on appointment. Additional annual leave days awarded on length of service* • Company pension contribution • Life insurance (3 x salary)* • Employee Assistance Programme (EAP) including 24/7 support helpline • Interest-free Season Ticket Loans* • Additional maternity pay and leave* •Additional paternity pay* • Additional sick pay* *available after probation period passed
You may have experience in the following: Engagement Coordinator, Community Liaison, Outreach Specialist, Involvement Facilitator, Membership Coordinator, Stakeholder Engagement Manager, Volunteer Coordinator, Public Participation Officer, Community Engagement Specialist, Civic Engagement Coordinator,
REF-213244
Are you interested in joining a dynamic team that contributes to educating doctors to deliver the best care to their patients? If so, the Learning Projects Officer could be the opportunity for you.
The Learning Projects Officer will be responsible for developing new learning programmes designed for Clinical Radiologists and Clinical Oncologists at any (and all) stages of their careers, wherever they practice. The role holder will work alongside the RCR Learning team to understand our members’ needs and in response develop high-quality, income-generating educational pilots and resources.
What you’ll do:
- Develop from conception to completion in collaboration with colleagues several high-quality learning programmes on time and within budget.
- Be responsible for the quality of newly developed programmes beyond the project completion.
- Undertake desk-based research and horizon scanning to inform the decision-making process for the development of new learning programmes.
- Work with the Learning Technologist and Learning Technology Coordinator to produce quality digital learning content.
- Track the ongoing performance of programmes and resources against agreed metrics.
- Develop and maintain faculty pools comprised of UK-based doctors.
- Create a project plan for each learning programme with clear goals, targets, budgets and deadlines.
What you’ll need:
- Experience delivering high standard projects on time and in budget.
- Experience with stakeholder management, working with multiple internal and external stakeholders.
- Working knowledge of Microsoft packages.
- Ability to initiate and lead projects independently and with minimal supervision.
- Effective interpersonal and teamworking skills to help negotiate, solve problems, and share knowledge with internal and external stakeholders where needed.
- Clear and analytical thinker with the ability to exercise sound initiative, judgement and discretion and think through issues to offer practical solutions.
If this sounds like the opportunity for you then please view our candidate pack and visit the RCR website for further information on the role and how to apply.
ABOUT THE ROLE
This is an exciting role to lead on Safe Ground's programme delivery, including content creation and producing, with a strategic direction!
SIG Safe Ground is an award-winning charity which delivers high-quality, group work interventions to people in prison and community settings.
Our arts-based therapeutic group work focuses on relationships and identity, particularly in reclaiming and reframing imposed identities while offering access to new perspectives, creating opportunities for discussion and debate, and inviting participants to take risks, experiencing themselves and each other in new ways.
You will report to the Head of Criminal Justice Services and line manage the programmes coordinator, as well as work closely with our services based within HMP Lowdham Grange and HMP Altcourse. You will lead on the development of new creative work, identifying gaps and opportunities, working alongside various teams to open new business opportunities to secure funding, and facilitate the programmes we deliver, mainly in prisons and community settings. We are looking for someone to bring a new creative outlook, able to be agile and think of new ways to promote Safe Ground, and develop our resources, this could include delivering theatre productions, films, and podcasts.
Working Pattern: Monday to Friday 9 - 5 although you may need to work outside these hours as required. The role will be hybrid, working from home, our central office in Islington, and able to visit various sites across London, Nottingham, Liverpool, and additional locations as required.
Please note: This role will include the need to undertake additional prison vetting as part of the onboarding process as occasional service delivery in prisons forms part of this position.
Benefits, including Non-Contractual Perks
- 25 days annual leave, increasing with the length of service
- Training and Development, including access to courses, upskilling, and progression plans
- Medicash includes discount gym memberships, routine optometry care, dental treatments, and physiotherapy treatments
- Employee Assistance Programme, including counselling
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing.
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
If you have the passion, creativity, and tenacity to make a real difference in people's lives, challenge stigma and make our communities safer, we would love to hear from you!
ABOUT YOU
We are looking for someone creative, ambitious and passionate about supporting people who have experienced disadvantage and social exclusion, particularly in the criminal justice and prison setting! If this sounds like you, then this might be the right job!
We are looking for a thorough understanding of arts-base interventions, able to apply this to the given setting, with experience in developing and delivering creative programmes and productions.
Team leader, proactive, adaptable, able to use your initiative to resolve challenges, with a compassionate, supporting, and empowering way in working is what we are looking for!
OVERVIEW OF KEY RESPONSIBILITIES
PROGRAMME DELIVERY
- Manage a network of delivery sites and ensure contractual compliance, in locations which include but is not limited to prisons and community settings.
- Oversee the development of additional creative content including but not limited to theatre productions, short films, events, and other media products.
- Co-facilitate group work programmes, working in partnership with relevant colleagues, and external stakeholders.
- Work closely with teams to monitor and gain feedback, evaluate, and develop programmes to ensure they are fit for purpose and drive engagement. Ensure revisions are implemented and coordinated organisation wide.
CREATIVE LEAD
- Create and deliver engaging high-quality programmes which support rehabilitation, reintegration, and reablement for participants in various stages of their personal journey which can be used as the core curriculum for various delivery teams.
- Design and deliver high quality training and quality assurance support to management and delivery teams across the SIG network.
- Support with the creation and dissemination of social media content and other content to enhance SIG Safe Ground’s reputation and brand.
ORGANISATIONAL GROWTH
- Provide strategic operational leadership and direction for Safe Ground, support with the continuation of finding new and existing opportunities working alongside various leadership teams.
- Lead on new contracts, supporting teams to ensure new contracts are implemented to a high standard following correct processes and policy.
- Coordinate aspects of promotion, recruitment, and evaluation of Safe Ground’s programmes.
- Build and maintain a positive reputation for SIG and Safe Ground, represent the group at wider meetings which could include networking meetings, events, delivering various presentations, new business meetings, and other relevant places.
LINE MANAGEMENT
- Provide high quality support, leadership, and line management to staff, offering guidance, support, and advice to the team to support them to perform to the best of their abilities.
- Provide leadership to employees throughout the employee life cycle. This includes but is not limited to; Recruitment, onboarding, inductions, probation reviews, support and supervision, employee relations, performance, learning and development, staff wellbeing and support, grievances, sickness, disciplinaries, retention and other areas which fall within the employee lifecycle.
- Proactively embed a culture of learning, development, reflection, and evaluation in a psychologically informed environment.
Other responsibilities than those described above may be required to be undertaken from time to time and will be expected to be performed to as long as it is within the capability and level of the position.
KEY CRITERIA
What we are looking for:
- Understanding and/or experience of working with people of complex backgrounds, ex-offenders, mental health, substance misuse, challenging behaviours
- Previous experience in contract management and reporting of projects or programmes
- Previous experience in facilitation of programmes and/or training for various groups
- Previous experience in people management and development
- IT Proficiency, including Microsoft Office, and the ability to navigate and learn new case management systems and other types of organisational software
- Ability to create, develop, and deliver new programmes and/or creative content in various settings such as prisons, communities, and wider criminal justice settings
- Ability to promote the service and provide outreach-based provision, with an ability to liaise and work effectively in partnership with stakeholders
- Ability and willingness to travel to various services and work within the prison setting
What we would like, but not essential:
- Relevant professional qualification in applied theatre, drama, or a field related to programme delivery or health and social care in criminal justice system
- Previous experience in developing, producing, and/or performing professional productions for example film, television, or theatre productions
- Previous experience with commissioners, supporting or contributing to research and evaluation projects
- Previous experience in supporting winning new contracts for example in bid writing or fundraising activities
- Financial Management experience: Budget setting, analysis, and cost reduction
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
WORKING FOR US
ABOUT US
Social Interest Group (SIG) believes good care and support improve lives. Our values of ambition, empowerment, transparency, and inclusivity drive everything we do. Our mission is to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings (including people's own homes), probation settings, and hospitals awaiting discharge. We do so across London, Brighton, Bedfordshire, Luton, and Kent. We believe in the power of well-planned, well-managed services to make a difference. We work with high standards and external and internal regulatory frameworks.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change
Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
Our Values
Ambition – Eager to succeed and to accomplish as much as possible for our people
Empowerment – Giving staff and the people we support the tools, training, and information they need to achieve their potential
Transparency – Upfront and visible about our actions and open to scrutiny from stakeholders, service users, and staff
Inclusivity – Listening to, understanding, and including all our stakeholders to ensure we make a difference and get things right
ADDITIONAL INFORMATION
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.