Membership Operations Manager Jobs in Holborn, Greater London
The Community Fundraising Manager will be an integral part of a dynamic and unstoppable fundraising department.
The role will develop and implement strategies to cultivate grassroots fundraising across the UK in support of Sarcoma UK's mission. You will recruit, steward and enable a network of dedicated community fundraisers, volunteer fundraising groups and fundraising event hosts. Through excellent donor support, you will maximise fundraising from annual campaigns, challenge events, community activities and peer-to-peer initiatives.
You will also have a positive ‘can do’ attitude, a personable manner, and will embrace the desire to make a measurable difference. Working in areas the charity has not previously been able to dedicate a Community Fundraiser Manager to, you will be expected to work with the staff team and, internal and external networking groups, as well as building relationships and partnerships in the community.
Benefits:
- Flexible working options including hybrid working
- Pension with 5% employer contribution
- 25 days holiday entitlement per annum plus bank holidays and the working days between Christmas and New Year
- Additional day off for your birthday
- Volunteering day per year
- Enhanced sick, maternity and adoption pay
- Sarcoma UK Life Insurance Scheme
- Health and wellbeing:
- Health Cash Plan
- Therapy sessions
- Wellbeing Group
- Team activities throughout the year
- Interest-free season ticket and bicycle loan
Our Values:
- Pioneering we are leading the way to a better future for the sarcoma community.
- Together we are creating a community to make a difference for all those affected by sarcoma.
- Expert we use our expertise in understanding sarcoma to deliver better outcomes.
Duties and key responsibilities
Community fundraising
- Manage and develop regional fundraising by devising a regional community fundraising strategy for income generation.
- Design and develop Sarcoma UK's calendar of annual community fundraising campaigns and events communication, including Cuppa and Cake.
- Introduce fundraising opportunities to our existing and potential supporters through a multi-channelled marketing strategy to grow levels of engagement and participation.
- Identify opportunities and recruit new community fundraisers, fundraising groups, corporate and school partners.
- Work with the Fundraising team to produce regular feedback reports and analysis on specific community products and overall revenue.
- Lead on promotion of community fundraising through digital marketing, PR, speaking engagements and on the ground fundraising.
Management
- Provide line management and day-to-day support to the Regional Fundraising Officer North, building their fundraising knowledge.
- Develop, manage, and monitor budgets for your areas of responsibility.
Income Generation
- Implement agreed KPIs, objectives and budget for the Regional Fundraising Team to drive support and engagement.
- Identify fundraising products, key accounts, and projects that will support income growth both locally and nationally.
- Responsible for monitoring and managing all income streams across all community fundraising lines including Gift Aid and working closely with the Operations Team.
Processes, administration, and reporting
- Maintain accurate and up-to-date supporter records on Sarcoma UK’s database (Raiser’s Edge).
- Ensure all recording, and stewardship processes are up to date and working across the fundraising team, wider charity and in accordance with current laws and regulations.
- Ensure necessary Community Fundraising policies are up to date.
- Follow Sarcoma UK’s processes and procedures including risk assessments to ensure a consistent approach and maintain a high level of support expected by our donors and fundraisers.
- Ensure that all activities are compliant with legislation governing fundraising including GDPR, health and safety, Institute of Fundraising, and the Fundraising Regulator Code of Conduct.
Wider fundraising
- Support company and corporate partnerships that utilise community and trade fundraising.
- Support third party fundraising and challenge event portfolio.
- Work with the Events Manager to develop merchandise and trade income opportunities.
- Support with managing merchandise supplier relationships and internal and external stock levels.
General
- The role requires some travel to events and meetings throughout the UK. Some weekend or evening work will also be required and time off in lieu will be given. Travel expenses will be reimbursed (exc. Travel to the Sarcoma UK office).
- Stay up to date with the latest knowledge in fundraising and ensure Sarcoma UK’s processes and procedures follow best practice.
- The post holder will be working in a developing environment, and they will therefore be required to undertake other appropriate duties as necessary for the efficient operation of Sarcoma UK.
The client requests no contact from agencies or media sales.
Salary: £27,000 - £30,000 per year based on experience (Pro rata if part-time)
Terms: Permanent. Full-time or part-time with a minimum of 4 days/week (0.8 FTE).
Location: Remote. We will strongly prefer candidates who can be based in the UK.
Probation: 6 months
Reports to: Director of Finance and Operations
Who We Are
Humanists International is an international non-governmental organisation (NGO) and the global representative body of the humanist movement, uniting a diverse community of non-religious organisations and individuals. Inspired by humanist values, we are optimistic for a world where everyone can have a dignified and fulfilling life. We build, support and represent the global humanist movement and work to champion human rights and secularism.
We campaign on humanist issues. We defend humanists at risk of persecution and violence. We lobby for humanist values at international institutions, including the United Nations. And we work to build the humanist movement around the world.
Our Members and Associates include humanist, rationalist, secular, ethical culture, atheist and freethought organisations from all over the world. Our community also includes many individual supporters who share our vision and values.
About the Role
Humanists International has another separate entity based in the US. This role will be a part of the UK operations team but will collaborate with the US finance team occasionally when it’s required, for example, during the audit period. Both UK and US finance teams are managed by the same Director of Finance and Operations who is based in London.
We are looking for a highly motivated individual who can provide excellent finance and administrative support to the small, predominantly home-based team. We’re seeking someone who is personable, highly organised, has attention to detail and is keen to take initiative and learn new skills. Onboarding training will be provided, but we would like you to demonstrate transferable skills.
You will work on a wide variety of tasks which will include bookkeeping and bank reconciliations, being the first point of contact for the organisation, as well as providing general administrative support to the team. You will be comfortable working both independently and collaboratively across a diverse international team.
This is a full-time or part-time with a minimum of 4 days/week (0.8 FTE), permanent position, which is predominantly home-based but does require the attendance of in-person events such as the General Assembly and Team Building. You will also be expected to attend a number of board-level meetings held on weekends to take meeting minutes - further details are listed in the Key Responsibilities section.
We are open to flexible work arrangements and committed to diversity and inclusion.
Key Responsibilities
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Taking charge of the day-to-day financial activities and office administration of the organisation.
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Ensuring high-accuracy bookkeeping and bank reconciliation are completed to deadlines.
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Ensuring adequate financial documents are filed on Drive to comply with the audit requirements.
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Preparing invoices and receipts to stakeholders as required.
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Generating month-end Budget vs. Actual Report from accounting software on time, for the Director of Finance and Operations to review.
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Preparing financial data for quarterly Finance Report in tables for the Director of Finance and Operations to conduct quarterly financial analysis.
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Assisting the Director of Finance and Operations with the preparation of financial data, tables and files for the annual budgeting and UK audit.
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Reviewing and processing expense claims. And ensuring the Expenses Policy is being followed.
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Preparing and attaching expense receipts to the CEO’s monthly credit card statements.
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Being the first point of contact of the organisation. Managing office inbox, answering office calls and sorting out the letters.
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Attending online board meetings (four times a year on Saturdays) and investment committee meetings (twice a year on weekdays between 5-7pm) to take meeting minutes. Board meetings normally take 3 hours and investment committee meetings take 45 minutes. These meetings are usually planned 6-8 months in advance. TOILs will be provided when the meeting is held outside your normal working hours.
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Assisting the CEO with board papers and circulating them to board members before board meetings.
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Arranging flights and accommodations for the CEO and board members to attend in-person meetings when required.
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Arranging meetings for the CEO when required.
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Assisting staff and board members with queries on finance or administrative matters.
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Any other appropriate duties.
Essential Skills
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Accounting, finance, or economics qualification.
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A minimum of two years’ experience in bookkeeping and administration roles.
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Experience using financial software. e.g. Quickbooks, Xero, Sage or equivalent.
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Understanding of the chart of accounts structure, cash/accrual accounting basis.
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Understanding of the expense claim process.
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Experience preparing the budget. (Not necessarily the whole organisation’s budget, but specific section(s), for example, travel costs and fixed-costs related budget lines would be essential.)
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Excellent organisation, time management and multi-tasking skills with the ability to prioritise and plan a busy workload.
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Self-motivated and able to meet all deadlines.
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Supportive, collaborative and able to build relationships with both internal and external stakeholders.
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Abilities to work independently with initiative.
Desirable Skills
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Understanding of the annual audit process.
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Understanding of the organisation’s annual budgeting process.
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Experience of working in a not-for-profit sector.
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Awareness of charity accounting and restricted funds.
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Submitting Gift Aid Claims.
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Experience using CRM system.
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Experience in remote working.
Staff Benefits
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30-days annual leave (this is in addition to the UK public holidays). Pro rata if you work part-time.
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Remote working
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Employee Assistance Programme
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Season ticket loan
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Cycle to Work Scheme
Application Process
Please download and complete our Employment Application Form for Finance and Admin Officer below, and send it to a dedicated email address (which can be found on the last page of the Job Description PDF below) with the subject heading “Job Application for Finance and Admin Officer” no later than 10:00 am (BST) on 29th April 2024.
Successful shortlisted candidates will be notified by COB 1st May 2024.
Interviews are expected to take place on 7th - 8th May 2024 online.
This opportunity is also listed on our website: https://humanists.international/about/work-with-us/
The client requests no contact from agencies or media sales.
This is a newly created role and there is a great deal of untapped potential here for a proactive leader to support the CEO and SLT to create efficiencies in how we manage our internal infrastructure (IT Systems and processes), Finance and charity Governance, and HR/people to ensure we maintain and develop a thriving and nurturing working environment. The individual will have significant involvement in the strategic vision of the organisation as a whole. With a broad portfolio, the role combines both operational and strategic elements and must be able to flex up and down accordingly.
The client requests no contact from agencies or media sales.
About Us
The Microbiology Society is a membership charity for scientists interested in microbes, their effects and their practical uses. It is one of the largest microbiology societies in Europe with a worldwide membership based in universities, industry, hospitals, research institutes and schools.
Our members have a unique depth and breadth of knowledge about the discipline. The Society’s role is to help unlock and harness the potential of that knowledge.
Our commitment to anyone who studies microbes is “whoever you are, wherever you are, we will amplify your voice”.
Read more about our Mission and Values on our website.
About You
We are seeking a Publishing Operations Editor to join our friendly and welcoming team, who are based in Central London. Reporting to the Publishing Operation Lead, the Publishing Operations Editor acts as the operational lead for a selection of journals and will have responsibility for managing peer review and production workflows to deliver the best possible author experience.
This role is ideal for graduates, especially those with degrees in science disciplines.
Applicants should have excellent interpersonal and time management skills as well as strong computer literacy.
Early applications will be prioritised.
Please note that the organisation operates a hybrid working policy.
For more information about the Society, please visit our website.
Our generous benefits package includes;
• Flexible working hours
• Highly competitive salaries with an annual cost of living increase
• 23 days holiday + eight bank holidays and three additional days over the Christmas break
• 10% employer pension contribution
• Life insurance including free (health and wellbeing) employee support services
• Enhanced maternity pay to include 26 weeks of fully paid maternity leave and 13 weeks of statutory maternity pay
• Enhanced Adoption pay to include 26 weeks of fully paid adoption leave and 13 weeks of statutory adoption pay
• Season Ticket Loan Scheme
• Cycle to Work Scheme
• £50 contribution towards eye care
To Apply
Please attach your CV and Cover Letter.
Please note that only shortlisted candidates will be contacted.
Closing date: 26th April 2024.
It is important that you DO NOT include your Personal Information i.e. name and contact details in your CV or Cover Letter. This is because the Microbiology Society is an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age. We value, promote, and seek diversity.
The Society also takes the security of your data seriously. It has internal policies and controls in place to ensure that your data is not lost, accidentally destroyed, misused, or disclosed, and is not accessed except by our employees in the proper performance of their duties.
Please note that due to limited resources it is not possible for the Society to acknowledge receipt of applications. If you do not hear from us within two weeks of the closing date, please assume that your application has been unsuccessful on this occasion.
“We are interested in every candidate who is eligible to work in the United Kingdom. However, we are not able to sponsor visas.”
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We are looking for a part time Membership Officer to work 3 days a week, alongside our existing part time Membership Officer. Together, they will lead on administrative support of our membership functions. Reporting to our Office and Events Manager, the post holder will be responsible for the administrative functions that support the smooth running and ongoing success of the organisation around membership.
This is an interesting and varied role that acts as a first 'point of contact’ for the people we work with (such as Member Institutions, Registrants and queries from members of the public), as well as managing the administrative aspect of memberships, such as setting up new Registrants on our CRM system. The role also involves longer term project work such as overseeing the CPD audit and improving and growing membership processes.
We are looking for an enthusiastic and highly motivated individual with previous administrative experience who are keen to join our small and friendly staff team.
Applications will only be considered if they consist of a CV and a cover letter.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Job title: Membership Manager
Reports to: Senior Manager, Team and Operations
Salary: £36,000 to 40,000 depending on experience
Location: Bloomsbury, London
Term: Permanent
Hours: Full time, office based*
*RSTMH is looking to trial home working for 1 day a week
RSTMH is a charity and membership society for those working or interested in tropical medicine and global health, and currently have almost 1,800 members from more than 90 countries, with a network of more than 10,000 involved with our work in some way. We are looking for an experienced Membership Manager who will help us manage all aspects of our membership programme. This involves maintaining high levels of retention and developing and delivering new recruitment strategies for members across the world.
The role will also focus on developing membership journey programmes to ensure our members receive top quality service from the Society and that all membership processes are undertaken with efficiency, energy and effectiveness.
The Membership Manager will also play a crucial role in ensuring that we are promoting RSTMH, and its membership offer, to our members and supporters. This person would be the first point of contact for our members and so must be professional, a sound communicator and efficient.
Part of this role involves creating policies and processes to ensure members feel valued at each stage of their journey with RSTMH, developing new marketing products and materials for recruiting and retaining members where necessary.
The successful applicant will have Membership management experience within a relevant charity or learned society setting and will relish the opportunity to take on a new challenge, working on their own initiative for much of the time.
The role
- To lead on developing and implementing current strategies to increase members of RSTMH, including monitoring and evaluating performance against plans and KPIs
- To analyse, identify and develop plans to optimize member journeys
- Manage enquiries from current/prospective members in a professional, timely manner, to agreed service targets
- To cultivate strong relationships with members and understand their specific needs so that RSTMH can support them most effectively via targeted communications
- Establish and maintain systems to report and evaluate RSTMH’s membership retention and recruitment success
- Deliver reports to keep the team, CEO and Board up to date with progress on membership activities and strategy
- Support the Senior Manager with leading our CRM work, which is using Civi CRM
- Work with the team to develop activities and marketing campaigns to improve membership value and take-up
- Develop and oversee communication templates for members, and ensure these are kept up to date
- Keep up to date with best practice in membership management
- Ensure the membership pages and members Area of the website are up to date, accurate and compelling
- Ensure the RSTMH website, journals, materials and other channels have up to date membership information
- Work with a third part finance company to ensure membership subscription payments and renewals are processed efficiently and effectively, and ensure payment processes are fit for purpose
- To be a member of the International Members Committee and help utilize the group to support membership goals
- Maintaining and improve processes for members
- Establish systems that monitor updates within the membership effectively and ensure that they are communicated to the CEO and Board of Trustees regularly
- Work closely with the Communications Manager to commission and create content for the bi-weekly Members newsletter and membership recruitment campaigns
Person specification
- At least 3 years' experience of working in a membership role, with experience of recruitment and retention campaigns
- Experience of working in a learned society or membership organization
- Working in international development or global health is desirable
- Passion and commitment to the work of the Society
- Experience of developing and delivering successful membership programmes, that have increased recruitment and demonstrably reduced attrition
- Experience of account management of suppliers is desirable
- Experience of creating compelling messages to different audiences
- Highly organised, with ability to self-plan and prioritise workloads
- Ability to communicate technical details to non-technical people
- Experience of using social media in a professional capacity Knowledge of how to use and optimize a CRM system for membership retention and recruitment
- An understanding of Civi CRM is desirable
- An understanding of current and emerging membership and marketing trends
- A solid understanding of relationship building and how to create a compelling membership journey
- Excellent oral, copywriting and communication skills
- Highly developed interpersonal skills including, communication, influencing and collaboration
- Ability to understand how membership programmes works alongside digital and marketing campaigns
- Effective decision-making skills Self-starter, able to work proactively
- A strong relationship builder
- A good understanding of the analytical methods used to increase engagement from members
- Ability to think ahead - anticipate and solve problems before they arise
- High degree of integrity and professional credibility
- Good team player, with an understanding of the challenges of working in a small team
- Resilience under pressure
- Flexibility to work outside of office hours, and to travel within the UK and beyond, as required
Please submit your application form by 5pm BST 28th April 2024
We will be reviewing applications as they come in due to the urgency of this appointment, so would encourage you to apply as soon as possible.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
No agencies please.
The Huntington's Disease Association is a UK registered charity that supports people affected by Huntington's disease across England and Wales. We provide information, advice and support to families, friends, and healthcare professionals.
We are looking for an experienced Volunteer Manager to support and inspire those who volunteer for the charity. You will lead them in line with the vision, mission and values of the charity and work to fulfil the goals of our strategic plan. You will strengthen our current volunteering strands with effective governance and great communication and will develop new volunteering opportunities within the charity.
You will manage our volunteer-led Branches and Support groups who offer peer support, fundraising opportunities and activities locally. You will also manage HD Voice, our panel of volunteers, who contribute to the internal development of the charity and ensure that the voice of the Huntington’s community is at the heart of research into the condition.
You will co-ordinate all aspects of the volunteer journey from recruitment, selection, induction, training and ongoing support and develop effective policies, procedures and guidance for volunteers as well as developing an effective monitoring and evaluation process.
We are looking for someone with strong volunteer management skills who has experience of training volunteers and of writing policies, procedures and guidance in line with data protection guidance. Also someone with great communication and relationship management skills who has experience of managing volunteers at all stages of their volunteer journey.
There will be regular evening and weekend work as many of our volunteers work themselves so need the support out of office hours. There will be a need for travel across England and Wales.
This is a fantastic opportunity for the right candidate to bring their knowledge, skills and experience to our organisation.
We offer great benefits including 25 days annual leave plus public holidays (pro rata for part time staff), a pension scheme with 3% employer contribution, a tax-free working from home allowance, a Medicash scheme, a flexible working approach, a supportive and positive working environment and fantastic learning and development opportunities.
We are committed to equal opportunities in our recruitment process and in order to find out how well we are doing, we collect monitoring data. This will not form part of the selection process in any way and will be used for monitoring purposes only. The completion of this form is voluntary.
The Huntington's Disease Association is looking for someone with the ability to work in a way that promotes the safety and wellbeing of adults at risk, children and young people. We follow safer recruitment practices to ensure we are safeguarding the people we work with. We require the successful candidate to provide two employment references and undergo a Disclosure and Barring Service (DBS) check for enhance disclosure before joining the charity.
Full details of how we securely handle the data you provide to us as part of the recruitment process can be found in our privacy notice for job applicants on our website.
Click on 'apply' to begin your application. To ensure your consideration, please upload both a CV and cover letter. Your cover letter should include why you are applying for the role and how you meet the requirements of the person specification. The job description and person specification can be found within the job vacancy pack.
Applications submitted without a CV and cover letter will not be considered.
Closing date for applications is Friday 3 May 2024, 5 pm
Interviews will be held Friday 17 May 2024.
The client requests no contact from agencies or media sales.
This could be a great role for anyone wanting experience of working in the third sector. We can offer flexibility in days and hours so the role could fit around other work, studies or family commitments. We are looking for someone to offer part-time administrative support to the membership team including the following tasks:
Membership
- Sending renewal notices – email and letter
- Processing renewal payments using Xero
- Updating membership records using CiviCRM
- Preparing and submitting the Gift Aid claim monthly
- Answering membership email queries
- Preparing and sending out new member packs
General
- Helping at events
- Processing book orders when needed
- Managing stationery and supplies
- General office support
Skills and experience required
- Data processing experience and aptitude
- Excellent attention to detail
- Excellent organisational skills
- Experienced and confident in Excel or similar
- Good communication skills - both written and oral
Personal characteristics required
- Ability to work independently
- A motivated self-starter
- Comfortable working with a small team in a small office
Desirable but not essential
- Educated to degree level or similar
- Book keeping or accounting experience
- Familiarity with Xero and CRM systems
- Having an understanding of or interest in infertility and/or families created with help of some kind (eg adoption/IVF/donor conception)
What we can offer
You will get training in Xero and CiviCRM software and the renewals and Gift Aid process, as well as support in the role. We can offer a lot of flexibility in days and hours, to fit around other work, studies or family commitments. The office is in a good location in central London, with lots of local amenities and good transport links. This could be a great role for anyone wanting experience of working in the third sector.
We are a small, dedicated team and the office environment is friendly and supportive. The work we do is interesting and hugely valuable and rewarding. This is an exciting time for DC Network as we build on the success of our 30th Anniversary last year. Join us!
TO APPLY
Email a CV and covering letter. In your covering letter please let us know how you fit the skills and experience requirements as well as what has drawn you to the role. We will be asking for two references, one professional and one personal, and you can provide these on your application or later once your application has been processed and responded to.
DEADLINE: Midnight Monday, 6th May 2024
INTERVIEWS: Shortlisted candidates will be interviewed and interview dates are provisionally scheduled for 22nd and 23rd May 2024 with a start as soon as possible.
No agency calls please
The client requests no contact from agencies or media sales.
About Us
The Seafarers’ Charity has been improving the lives of those who work at sea, and their families, for over 100 years. Established in 1917 as The King George’s Fund for Sailors, to support the families of seafarers lost at sea during World War One, we support seafarers throughout their seafaring careers and beyond. We are the largest independent grant funder of maritime welfare charities – with at least £2 million in funding injected into supporting the safety and welfare of seafarers each and every year
The Role
We are seeking an experienced Office Manager to join our team on a 14 month fixed term contract to cover maternity leave. You will be a highly organised, practical and friendly person to manage our office operations, the role is diverse and will suite an all-rounder who is proficient in multi-tasking and problem solving.
You will run a welcoming office for staff and guests and be encouraged to identify and work on new operational projects that will enhance the organisation. You will be central point of contact for H&S and Facilities management, proactively overseeing all aspects of facilities maintenance and managing contractor relationships.
We encourage applications from all regardless of age, sexuality, socio-economic background, disability, ethnicity, gender, religion, or beliefs. We are committed to building a culture of belonging and inclusion and this is reflected in our policies, practices, and diversity in maritime networks and supported by our inclusion as a Maritime UK Diversity Charter organisation. We are a family friendly organisation, and we encourage flexible working as we want our employees to achieve a healthy work-life balance. Currently our employees are working flexibly with 3 days per week in the office.
Benefits:
- 30 days paid holiday plus bank holidays.
- Competitive group pension scheme
- Health cash plan (HSF) or Healthcare Membership scheme (Benenden)
- Season ticket Loan
- Access to the Employee Assistance Programme
- Hybrid working options
- Death in Service Scheme
Our mission is to tackle the disadvantages of seafaring life by leading collaboration, funding and advocacy to improve seafarers’ lives.
The client requests no contact from agencies or media sales.
The package also includes:
· 8% employer pension contribution
· 25 days annual leave, plus bank holidays and additional leave during the Christmas week pro rata
· Season Ticket Loan
About Us
USPG is the Anglican mission agency that partners churches and communities worldwide in God’s mission to enliven faith, strengthen relationships, unlock potential and champion justice.
About the Role
We have created this new position within the Finance and Operations team, to provide excellent human resources services to our staff and to support their well-being. With an increasing number of staff, this role will be a key in providing infrastructure support, developing and implementing HR strategy and will focus on staff wellbeing, and enhancing training and development opportunities. The HR manager will support the Director of Finance and Operations in the smooth running of the HR function.
About You
This position is for a candidate who is innovative and experienced in managing the employee journey from recruitment, retention, development, wellness, and performance to departure, covering the effective life cycle of an employee at USPG. This will involve dealing with complex employment matters, building effective employee relationships, robust policies & procedures, and implementation of all this across the whole organisation on a fair and consistent basis.
The post is based in the Finance and Operations team which encompasses finance, HR, IT, office management, archive and organisational operations related matters. The post holder will work collaboratively across this team and the wider organisation to deliver organisational and team objectives.
How to apply
Please visit the Current Vacancies section on our website and complete the application form and equal opportunities form. Please send both completed forms to Renata Rust.
Closing Date: 19th April 2024 at 12 noon
Interview Dates: Week beginning 29th April 2024
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Make a real difference to the lives of people with disabilities.
“Being a ASM gives me such job satisfaction I love working as a team with both my manager and volunteers and have learnt so much in this totally new job role.” - Llandudno Assistant Shop Manager
“What a fantastic company to work for, Scope keep us connected” – Leek Shop Manager
Would you like to work at the heart of your local community? Are you able to inspire a team of brilliant volunteers? Do you have retail or customer service experience and are looking for the next step in your career?
If you answered yes to these then we have the perfect opportunity for you.
Your role
As Assistant Shop Manager, it is an exciting opportunity to work alongside the Shop Manager in Surbiton's brand new Scope shop (Victoria Road, Surbiton, KT6 4NS). The shop will be opening mid 2024. You will be able to use your creativity and flair to flourish in our retail environment. Our retail roles are full of variety, and every day is different! One day you might be be generating and processing stock and designing an eye-catching window display. The next day you might be recruiting and training our wonderful volunteers. Every day there will be a different challenge that you’ll find extremely rewarding. You may also deputise and be responsible for running the shop when the shop manager is absent. A great attitude and willingness to learn are just as important as relevant experience.
About you
You’ll be a dedicated team player with a strong work ethic and committed to providing excellent customer service. You do not need specific retail experience. But we do ask that you are business minded and have worked in a fast paced, service environment where you put the customer’s needs first. You’ll also need to showcase a great attention to detail, solid IT skills and have a creative eye for displays. You will also demonstrate an appreciation of Scope’s values and ambition of achieving Everyday Equality for disabled people.
About working in our shops
Our shops are the face of our retail brand, run by a dedicated, creative and passionate bunch of superstars. We focus on sustainable fashion and engaging with local communities. We lead our volunteers to deliver a great colleague and customer experience. And we raise much needed funds to deliver Everyday Equality for disabled people and their families.
Permanent - Full time, 35 hours per week.
Shop hours
It’s important for you to know that Scope Charity Shops are open every day, so some weekend and Bank Holiday cover is needed. We work 35 hours a week, working five days out of seven. Weekly hours for part-time vacancies are on a seven-day rota.
Our values - pioneering, courageous, connected, open, fair
By living our values and trusting each other, we empower our colleagues to make decisions. By giving our colleagues freedom and space to spark creativity for innovation, we can push boundaries, change mindsets and be empowered to change the game with grit and determination and a sense of urgency.
Disabled candidates
We are a disability equality charity. We encourage applications from disabled people and people with impairments, conditions, and access needs. We want to create a workforce that is a true reflection of the communities we serve.
Scope will interview all disabled candidates who meet the essential criteria for the post. This is part of our commitment as a Disability Confident Leader. Just let us know in your application that you are applying under the Offer an Interview Scheme. This was previously known as the Guaranteed Interview Scheme.
Some applicants might need adjustments during the application process. If you require adjustments through your journey with us you can find out more about interview adjustments on the Scope website.
Scope benefits
We encourage everyone to embrace our values of being open and fair, courageous, connected and pioneering. We believe hard work deserves reward and recognition and offer a wide range of benefits including:
- 35 days annual leave
- Flexible working (where we can)
- Company pension
- Excellent training and career development
- Strong colleague networks across disability, LGBTQ+, race equality, carers, women and young colleagues
- Wellbeing incentives like a discounted gym membership, cycle to work scheme, and much more.
Who are we at Scope?
Scope is a disability equality charity in England and Wales. Together we are Disability Gamechangers. We belong to one team, dedicated to achieving a society where all disabled people enjoy equality and fairness. Our mission is to achieve Everyday Equality for disabled people, and we campaign tirelessly to create change.
If you want to make a difference and become a Disability Gamechanger, we'd love to hear from you. Apply Today!
Please note that successful candidates will be subject to an enhanced DBS check.
Please note applications will be reviewed on a rolling basis, and interviews may take place and an appointment be made before the closing date. Early applications are therefore encouraged.
Battersea Operations is currently in the middle of an exciting transformation programme, and we are now at the delivery stage. We will be undergoing significant change over the next two years by transforming our intake and rehoming processes and improving our customer experience to help more cats and dogs. To be successful, we need to help frontline teams transition to new ways of working and take on a new CRM system, with minimal disruption to the day-to-day job.
Within this role, you will co-ordinate and embed the implementation of change projects and processes required to successfully deliver our operational change programme. The role is pivotal to ensure we manage this change effectively within our cat and dog frontline teams (over 300 people). We are therefore looking for someone with proven experience implementing change and collaborating with a range of stakeholders.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year
- Discounted gym memberships and cycle to work schemes
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions – up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
- Annual interest-free season ticket loans
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Balancing collaboration with home working:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working, while allowing for collaboration and maintaining a connection to our cause that comes from being on site. In addition to this, our offices are in a great location within London, have modern facilities, offer great colleague socialising spaces and a discounted café.
Equality, diversity and inclusion
At Battersea, we are committed to providing equal opportunities and developing a diverse workforce and inclusive culture in all aspects of our organisation. We aim to ensure that this pledge, reinforced by our values, is embedded in our day-to-day working practices and our work together.
By hearing from and valuing different experiences, perspectives and contributions, we know we can provide the best expert care for every dog and cat who needs us. We particularly welcome applications from people with disabilities and from members of minority ethnic communities, who we know are currently under-represented at Battersea.
As a Disability Confident Committed employer, we're happy to discuss any support or personalisation you may need during your application and/or interview process as part of our workplace adjustments.
More about us
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Closing date: 21st April 2024
Interview date(s): TBC
For full details, please download our recruitment pack.
To apply for the role, please click the button below. All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
The client requests no contact from agencies or media sales.
We are a mission-driven, innovative social mobility charity that believes a young person’s start in life shouldn’t limit their future, and we are looking for a highly motivated individual to join our team in the role of School Membership Coordinator.
Key Duties and responsibilities:
● Build and maintain relationships with a portfolio of member schools.
● Ensure our membership is active, engaged and making the most of their membership.
● Deliver impactful school workshops.
● Work with colleagues to support delivery with employer partners.
● Grow our membership with effective and impactful sales.
● Contribute to our growth strategy.
● Be part of an effective, small team.
We are looking for someone who is:
● Passionate about our mission and supporting young people and schools.
● Confident in delivering to a group of young people in a school setting.
● Able to build strong relationships and rapport with schools.
● Organised and able to manage complex workloads.
● Highly motivated to grow our membership and impact more young people.
● Experienced using CRMs, ours is Salesforce.
● Ideally you will have a full driving licence and access to a vehicle.
We recognise that not all candidates will have all the experience listed. If you are missing a couple please don't hesitate to apply. Above all else we are looking for people who share our mission and are motivated and driven to make a difference.
On a personal level we value motivation, curiosity, flexibility, openness to new perspectives and approaches, and a friendly and open approach to team working.
Why join Future First?
We are a mission-driven, innovative social mobility charity that believes a young person’s start in life shouldn’t limit their future. Our central team is friendly and motivated, and we have a strong network of experienced freelancers, who support across all functions. Our team comes from a variety of backgrounds including partnership development, delivery,
teaching, programmes and communications. We value all contributions and offer the possibility to expand and grow the role based on interests.
Ways of working
We work remotely, with opportunities to come together in person to work, plan and develop. In this role you will also have to travel to your member schools to deliver workshops.
The work is varied and often fast-paced, requiring rapid processing of information, and the ability to act confidently with multiple and senior stakeholders including employers, volunteers and school leaders.
As with any small, constantly evolving organisation, each individual balances multiple responsibilities, while shaping their role around their skills and interests.
Salary and Holiday
This is a permanent position. The salary is £26,000. Future First staff receive pro rata 28 days of leave (in addition to 8 UK public holidays) increasing one day per year of service up to 33.
Application process
Please submit your CV and a covering letter setting out why you feel you’re a great fit for this role and why you want to work for Future First. Please also note how you heard about the position.
At Future First we are committed to social justice and the value of role models. We value and celebrate people’s diversity and believe this strengthens our team and our work. We are keen to build a workforce that reflects the young people and schools we support. We particularly welcome applications from candidates from racialised communities, and those
who attended state school and were in receipt of free school meals and/or were the first in their family to go to university.
There will be two rounds of interview, initially via Zoom and for those short-listed, in-person in Birmingham. Applications will be reviewed as they are submitted and interviews arranged as soon as possible.
Future First is committed to safeguarding the staff, volunteers and young people we work with. Where applicable, a satisfactory enhanced Disclosure & Barring Service (DBS) check will be required for the successful candidate.
The client requests no contact from agencies or media sales.
Senior Business Operations Officer
Job id: 086765
Salary: £37,332 - £42,099 per annum, including London Weighting Allowance
Business unit: King's Business School
Department: KBS Faculty Office
Location: Strand Campus
Category: Professional & Support Services
King’s Business School (KBS) asks challenging questions of business and wider society like: What is the meaning of work? Should business be more ethical? How can we measure productivity? What is modern slavery? Are AI and big data the future of finance?
KBS contributes towards answering these questions, changing the way business works whilst tackling the world’s major challenges for the good of the economy, the environment, society, and businesses everywhere.
The Faculty incorporates seven departments as well as several vibrant institutes and centres with broad ranging programmes of activity across research, education, impact and engagement, thought leadership, and knowledge transfer.
This new role as Senior Business Operations Officer will play a key part in the day-to-day operation of finance and resource management, procurement, professional services HR, faculty estates and space, health and safety, and other defined project management. Reporting to the Business Operations Manager, the post-holder will be a member of the Faculty’s Business Support Team who will support and coordinate delivery of business operations in accordance with the College’s and the Faculty’s priorities, timeline and policies. The role will also provide a high level of customer support in collaboration with key stakeholders in the Faculty and central service teams.
The post-holder is expected to be well-versed in the systems and processes underpinning business operations, and has a positive and systematic approach to work, with strong communication and numeracy skills. They will also engage in collaborative teamwork, promote new ideas and initiatives for more effective and efficient delivery of services through a “one team” Faculty and College approach.
This is currently offered as a hybrid role, and the role holder will be eligible to spend part of their working week on campus and part of the week working remotely.
King’s Business School embraces equality, diversity and inclusion. We attract students and staff from across the world, from many different backgrounds, with a variety of ethnicities, religions, and sexual and gender identities. We promote flexible working as a key enabler of inclusion. We particularly encourage and welcome applications from women, Black, Asian and Minority Ethnic (BAME) candidates, and from candidates who are LGBTQ+ and/or have a disability.
Benefits of working at King’s College London:
King’s College London (KCL) provide an extensive and varied range of career-focussed training and on-the-job learning as follows:
· We support staff to maintain a work/life balance
· Flexible working, parental leave opportunities, and subsidised childcare costs for under threes
· Reduced membership rates for staff at gyms at three of our campuses
· Employee Assistance Programme providing free, confidential advice on both home and work concerns
· 30 days annual leave (plus UK bank holidays and four additional concessionary closure days over Christmas)
· Occupational pension scheme with generous employer contributions, and opt-in additional personal contributions
· Season ticket loans and cycle to work scheme
· Free coffee / fruit scheme from King’s College Food outlets (restrictions apply)
· Membership of My King’s Discounts offering preferential rates to wide range of groceries, holidays, entertainment, home, health and beauty and fashion
This post will be offered on an indefinite contract.
This is a full-time or part-time post – requiring a minimum of 80% (0.8 FTE). We would also consider applications for job-sharing and flexible working requests.
Closing date: 28 April 2024
To apply, please click “Apply Now”.
Nature Based Solutions Manager - London and Slough
Location: London and Slough/Hybrid Working
Salary: £34,405.00 (plus a London weighting allowance of £3,714 depending on base location)
Vacancy Type: Fixed Term contract until 31st March 2027, 37.5 hours per week working 5 days in 7
Function: Project Management
As our Nature Based Solutions Manager, you will be at the forefront of the co-creation of NBS that change peoples' lives and the places they live in two projects - Project Sponge in Slough and Community Bluescapes in Richmond, London. Alongside the other team members, you will demonstrate the power of urban wetlands and other blue infrastructure to help communities to adapt to climate change and build better, safer, more natural places to live.
Your key role will be to co-design and deliver with the local community NBS interventions that build resilience to flooding, provide space for wetland wildlife and improve health and well-being of citizens. You'll manage the tendering process and contractors; ensure high quality and innovative interventions are created and effectively communicate messages about climate change and nature-based solutions to citizens, partners and stakeholders.
This is an exciting, innovative approach to climate change adaptation at street and neighbourhood level. It places local residents at the heart of decision-making, design and delivery of interventions that help keep them safe from floods, droughts, heat stress and create more natural places too.
This role is suitable for hybrid working with the expectation that the successful candidate will spend up to half the working week on site with options for working from home or in office accommodation as appropriate.
About You
You'll need a professional qualification in NBS/SuDS/NFM design and installation or similar or significant equivalent experience from previous roles.
We are looking for someone who is well-organised; a creative thinker, a team player, an effective communicator at ease with co-design principles and practice and someone who can be an ambassador for NBS, WWT and our partners.
Travel between sites is needed and so a full driving licence is required.
About Us
We’re WWT, and we’re on a mission to restore the super-powered ecosystems we call wetlands. There’s never been a more important moment for our work, and we’ve got some phenomenal people on the case.
Whether they’re taking a new visitor under their wing, or conducting ground-breaking research further afield, our team are second to none. And there’s nothing we love more than watching them soar.
Whatever you do here, you’ll be helping to restore wetlands and unlock their power. So, the only question left is, what role will you play?
Why you’ll love working at WWT
- Wake up every day knowing your work is helping to restore wetlands, and our world
- Be surrounded and inspired by our team of passionate, dedicated people
- 33 days annual leave (which goes up to 38 days after 5 years of service) – this includes bank holidays and you have flexibility to take those days whenever you want
- Free entry to all our wetland centres, including your family
- Free car parking and secure bike storage areas
- Colleague discount on shopping and memberships
- Cycle to work scheme
- Contributory pension scheme
- Life Assurance of three times your salary, for peace of mind for your loved ones
- Independent personal, workplace and financial advice from Care first
Closing Date: 06/05/2024
Interested?
If you would like to apply and find out more about this position, please click the apply button to be directed to our website.
WWT is an equal opportunities employer and all applications will be considered solely on merit.
No agencies please.