Membership Recruitment Administrator Assistant Jobs in Westminster, Greater London
Join the award-winning Independent Society of Musicians
Central London – Assistant to the Senior Leadership Team
Part Time (28 hours per week) and Permanent – Circa £38K - £40K pro rata
The award-winning ISM is the dynamic, change making professional membership body for musicians. With a current membership of over 11,000, the ISM is known for its campaigning work as well as services to musicians ranging from legal support and representation to counselling and professional development.
The ISM is now looking for an Assistant to the SLT who will carry out a broad range of duties, from working with the CEO on external affairs and diary management through to being involved in all aspects of Board meetings and looking after the ISM’s offices. You will be comfortable working at a senior level liaising with a wide range of people from Board members to politicians and have excellent interpersonal skills and great attention to detail. You will be proactive, a great problem solver, trustworthy and committed.
You will be joining a professional staff team who are based in Bayswater, London. The role is for 28 hours per week and we envisage that you will work four days per week, three of which will be in the office.
For a full job description for this role please see the attached specification.
To apply please send your full CV and covering letter saying why you are the right person for the job via the link on our website.
Closing date is Monday 13 May at 9.30. Interviews will take place face to face and applications generated by Ai will not be considered.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Location: Remote (UK based)
Salary: £23,00 per year
Length of contract: Permanent
Hours per week: 37
Who are Women’s Aid?
Women’s Aid is the national charity working to end domestic abuse against women and children. We are a federation of over 170 organisations which provide just under 300 local lifesaving services to women and children across England. For almost 50 years we have campaigned on behalf of our members and survivors to shape policy and practice, and to raise awareness of domestic abuse.
Purpose of the People & Culture Assistant role:
To work as part of the People and Culture team to provide a professional, high quality, timely, customer focused HR recruitment/contractual administration/transactional service to key internal stakeholders, job applicants and support closely on people and culture activities especially the Learning and Development workstream.
Key duties and responsibilities of the People & Culture Assistant:
To provide high quality HR administrative support across the full spectrum of the employee lifecycle, including:
· Conducting pre-employment checks for new starters (references, DBS, Right to Work in UK)
· Recruitment administration (writing and posting adverts, shortlisting, arranging interviews)
· Absence management
· Preparation and issue of contractual documentation (including contract variations)
· Payroll updates
· Maternity/Paternity administration
· Administration of performance management and improvement systems (probation, Appraisals, PIP forms)
· Termination of employment (all categories, including writing leaver documentation and conducting Exit Interviews)
· Upkeep of electronically stored personal records
· Conducting regular HR Audit checks to ensure integrity of data is maintained
· Supporting the P+C Manager on all other aspects of HR administration
What we are looking for in our People & Culture Assistant:
· Experience of working in a complex administrative role within HR
· Experience of using HR/Payroll/recruitment ATS online systems
· Good numeracy and literacy skills
· Awareness of employment legislation
· Ability to effectively organise and work to tight deadlines with excellent attention to detail
· Ability to work independently and a willingness to contribute to team efficiency through sharing information and supporting others
· Experience of providing informal training/coaching to colleagues in relation to administrative tasks
· Proficient in the use of software packages and Microsoft office software
Benefits of joining us as our People & Culture Assistant include:
· Generous Annual Leave: 25 days + 2 Company Holidays + 8 UK Bank Holidays, with an extra 1 day per year after 1 year of service, up to a maximum of 5 additional days.
· Valuable Pension Benefits: a generous 7% employer contribution.
· Flexible Working: remote working, a generous TOIL scheme, and family-friendly policies
· Wellness and Support: including a cycle to work scheme, free optician check-ups, annual flu vaccines, access to a 24-hour employee assistance counselling helpline, a ‘Headspace’ app for mindfulness, and ‘Reflective Practice’ sessions.
· Making a genuine difference, in a rewarding role where your work will directly result in helping Women’s Aid to be able to provide lifesaving services for women and children across England.
How to apply?
· Please submit your CV and a Cover Letter. Your Cover Letter should be no more than 2 pages long and should include a summary of your reasons for applying for the position. You should also include details of how your skills, behaviours and experience meet those necessary for the role, as listed in the Job Description and Person Specification.
· Please ensure that you also complete the EDI form and send all completed paperwork to the recruitment email address. (Please clearly mark your name and the role title in the subject line of your email).
NB:
· Women only need apply under schedule 9 (Part 1) of the Equality Act 2010
· If you have been shortlisted for interview, you will be informed by email. Regrettably, we are normally unable to acknowledge unsuccessful applicants.
· We reserve the right to close a recruitment campaign earlier than the advertised closing date if a high volume of responses are received.
· All posts, including remote posts, must be based in the UK.
· Women’s Aid is committed to quality, equality, and valuing diversity. Applications are particularly welcome from Black and minoritised women.
· We are a Disability Confident employer. We guarantee to interview all disabled applicants who meet the minimum criteria for vacancies.
· Please read our Single Sex Statement on the Women's Aid website
The client requests no contact from agencies or media sales.
The Public Affairs Assistant will work with the Public Affairs Manager, Director of Policy and Evidence and the Policy and Campaigns Team to help influence decision makers and build stronger relationships with stakeholders, and ensure there is better understanding of the impact that challenges with talking and understanding words can have on a child and young person’s life.
We are Speech and Language UK (formerly I CAN) – we want every child to face the future with confidence. For 1.9 million children in the UK learning to talk and understand words feels like an impossible hurdle. We want to reach children earlier to make sure every child has the skills to face the future. We design innovative tools and training for staff in schools and settings, give families the confidence and skills to help their child and put pressure on politicians to prioritise support for children.
The post-holder will:
· Provide the administrative support to the Speech, Language and Communication Alliance playing a key role in support the charity to foster stronger relationships with key partners
· Support the Public Affairs Manager in dissemination of briefings and correspondence with parliamentarians and civil servants, including setting up meetings
· Attend meetings as required, both in person and online to facilitate record keeping and liaison
· Maintain the Microsoft Team and SharePoint sites so that documents and notes are securely stored and accessible and version control is maintained.
We are keen to hear from you if you have:
· Previous office/administrative experience (paid or unpaid).
· Proficiency in Microsoft Office products (Word, Excel, PowerPoint, Outlook).
· Excellent interpersonal and communication skills (verbal and written).
· Commitment to the overall aims of the charity.
· Flexible, positive attitude towards performing a variety of duties.
· Willingness to develop/learn in the role.
To apply, please submit your up-to-date CV and a covering letter of no more than two pages, addressing how you meet the criteria above by Monday 29th April, 9am. Interviews are due to take place on 7th May.
Please note that we will not close applications before this time and date as we recognise that candidates put in a lot of time and effort into making an application and we want to give each of you the time and space to put in an application you feel proud of.
Please note that we will not shortlist candidates who do not submit a CV and a supporting statement.
Due to the volume of applications we receive, unfortunately, we are not always able to respond to every applicant. If you have not received a response within one week after the closing date, you have not been successful on this occasion.
Speech and Language UK is passionate about promoting equality, valuing diversity and working inclusively. We welcome applications from all suitably qualified persons particularly Black, Asian and Minority Ethnic applicants, as these groups are currently under-represented in our workforce.
We are committed to safer recruitment practices and to safeguarding and promoting the welfare of all children. We expect all staff and volunteers to share this commitment.
The client requests no contact from agencies or media sales.
The purpose of this role is to provide efficient and comprehensive administrative support to the joint directors of development and engagement (D&E), and director of policy and strategy (P&S). This would be an ideal role for a well-organised and enthusiastic candidate who is looking for the next step in their business administration career. The post-holder will also work closely with colleagues in the chair’s, chief executive’s, deputy chief executive’s and other directors’ offices, and will be a key member of a busy, but collaborative, executive support team (EST).
The director of D&E and the director of policy and strategy work across the organisation and with multiple external stakeholders to forward the work of NHS Providers on behalf of our members. The post-holder must be a team player with an ability to work flexibly across the organisation, prioritising and managing their own workload amid conflicting demands and busy work periods. Excellent judgement and discretion, and an ability to promote a positive image to both internal and external stakeholders, are essential.
The client requests no contact from agencies or media sales.
About you
We are seeking an enthusiastic and self-motivated individual who is confident in being able to provide office operations and finance administrative support to the Society and to the CEO.
This is an excellent opportunity for someone interested in learning how a charity runs, with lots of scope for development.
- You will be working with a wide variety of people and you will need to be a confident communicator through phone, email, and in person.
- You will need to have good IT skills, with knowledge of Microsoft Office, and a willingness to learn our IT processes.
- You will have some previous experience in customer service or administration, and have strong attention to detail.
- You may have some finance experience, have a bachelors degree or equivalent, or have worked in a charity, however, these are not essential requirements and training will be provided in all areas of the role.
About the role
Reporting to the Head of People, and with support from the Sustainability & Finance Officer, some of the responsibilities of the Office & Finance Assistant are to:
- Be the first point of contact for visitors to our office, and administer the hello@ email.
- Provide administrative support to the Chief Executive
- Administer day-to-day financial processes and the accounts@ email, helping staff with their finance queries.
- Take minutes during key strategic meetings
- Provide administrative support in office operations
- Meet and greet visitors for business meetings, prepare meeting
rooms where necessary, and support our in-office events. - Contribute to our well-being activity schedule, supporting the team
in organising staff outings and activities.
To find out more about the role, please download the job description and job pack.
We are working towards a world inspired by #Ecology in which nature and people thrive.
Acquisitions and Discovery Assistant
Salary Range: £28,333.80 - £33,056.10 per annum
Hours: 35 hours per week
Location: St James’s Square, London SW1
Closing date: 20th May 2024 @ 9:00am
About The London Library
The London Library is one of the UK’s greatest literary institutions, providing a centre of creativity, inspiration, and ideas for 180 years. Well-known members and frequent borrowers have included Charles Dickens, Charles Darwin, George Eliot, Bram Stoker, Rebecca West, Virginia Woolf, Angela Carter, Daphne du Maurier, HG Wells, TS Eliot, Stanley Kubrick, and Ian Fleming. Current writers in membership include Kazuo Ishiguro, Raymond Antrobus, Simon Schama, Hallie Rubenhold, Tom Stoppard, Antonia Fraser, Jessie Burton, and Sarah Waters. Nearly all of its collection of around one million books can be borrowed, it offers a vast eLibrary and invaluable postal loans service. It is a home for everyone who loves the written word.
The Library is a registered charity and championed by its President, Helena Bonham Carter CBE.
About the role
The London Library is looking for an Acquisitions and Discovery Assistant to assist in the acquisition and management of Library E-resources and print resources.
The role includes supporting the successful acquisition and seamless delivery of electronic resources to library users, utilising and maintaining relevant library systems and records; assisting purchasing decisions and supporting licensing, ordering and payment processes; verifying access, liaising with suppliers & Library IT, and ensuring correct metadata is presented to users; plus monitoring resource use and collecting data for the evaluation of subscriptions. There is the opportunity to support membership and services, including giving tours to prospective members.
In addition to assisting with the administration of E-books, the role requires processes associated with the management of the print journal collection, including serials and donated materials, such as checking in new issues and ensuring publications are shelved correctly, applying stamps, recording invoices, recording changes in publishers' information and preparing completed volumes of serial parts for binding and checking.
There is potential to grow and develop the role, which will join our busy Acquisitions and Discovery team and assisting with administrative tasks associated with cataloguing along with supporting the Library’s internal Digitisation processes as required.
About you
Flexible and adaptable, with an ability to get on with a wide variety of people, even under pressure, you will have proven experience of working in a Library environment and of basic clerical/administrative routines.
You will have exceptional organisation and communication skills with the ability to convey information clearly and courteously, with a methodical approach to tasks, including physical duties such as shelving.
Most importantly, you will have a passion for your work, literature, reading and writing, and the work of The London Library; to inspire new ideas that create a unique impact on the UK’s literary and artistic output.
We are a friendly, hardworking team and a welcoming workplace. We aim to be as inclusive and equitable as possible and can discuss specific adjustments and access needs to help make this role fit for you.
If you are excited by the opportunity to use your skills to develop The London Library, we would love to hear from you. To apply please visit our website via the link and complete the online application form.
The Library welcomes applications from all sections of the community. All applicants will be considered on the basis of their merits and abilities for the post. Please note we are unable to consider candidates without a current right to work in the UK.
ISEAL is offering an exciting opportunity for a proactive and well-organised individual to join as an Assistant in our Policy and Engagement team. The role will provide administrative and coordination support to the activities and projects of the team. The successful candidate will provide thoughtful administrative, research, events delivery, mapping and tracking and communications support in a dynamic sustainability policy landscape, leading to valuable exposure to ISEAL and our community members’ work. If you are looking to kickstart your career in sustainability with a committed, respected and fast-paced international organisation, this role will provide you with some excellent insights and networks.
ISEAL supports sustainability standards and similar market-based sustainability systems to improve their impacts on people and planet. ISEAL’s Credibility Principles and Codes of Good Practice are used globally to guide the development of credible sustainability systems and to evaluate the credibility of sustainability claims.
The core objective of the Policy and Engagement team is to support governments, civil society and other business influencers to understand, identify and use credible sustainability systems. We do this through direct engagement with relevant government bodies in priority countries, engagement with individual businesses and business platforms and building community member awareness and knowledge about relevant policy files and implications of new policies for their schemes. The team also has a key role in convening members on specific policy issues and supporting a more collective voice and approach to influencing policy developments around sustainability.
To be considered for this role, you will need to be highly organised and reliable, with attention to detail and an ability to follow instructions. You should be comfortable carrying out multiple activities concurrently, enjoy working on a varied and changing set of tasks related to policy and sustainability. You have a strong interest in engaging with complex systems and problems and in learning more about topics related to sustainability standards and policy. You have a positive and proactive attitude to support the team and its goals and are eager to expand your knowledge and skillset by working on a range of activities. You have a friendly and professional demeanour and are comfortable in your communications and interactions with colleagues and external stakeholders. Alongside basic skills in research and task management you have had experience with varied IT tools and systems and are able to support with the use of the platforms and tools ISEAL uses.
In return, the role will provide an exciting introduction to a range of policy topics and an insight into working in an international not for profile organisation.
Key Responsibilities we will entrust you with:
Events
- Assist in organising event logistics for virtual member working groups on various topics (due diligence, claims, deforestation regulation) including tech support with platforms such as Zoom and MS Teams
- Support content preparation e.g. power point slides
- Communicate with speakers and draft and send event follow up e-mails
- Support project management, engagement tracking, outreach and administration
- Assist with any in-person events, including scouting for venues, support with logistics and preparation of agendas, communication with participants etc.
Communications and platform management
- Maintain relevant pages on the ISEAL internal platform and ISEAL website
- Support with drafting external communications and liaise closely with the ISEAL communications team
- Draft text for position papers, briefs and reports to be used on ISEAL social media channels (Twitter, LinkedIn)
- Contribute to newsletter drafting and coordinate distribution
Team organisationand support
- Assist with scheduling team meetings, preparation for away days and any workshops
- Support with note taking for team meetings, key external partner calls or member meetings
- Assist Director Policy and Engagement with team coordination activities
- Keep team organised with maintenance of team calendar, external events tracking, tracking of key metrics or KPIs, maintenance of folder structure
General Administrative support
- Support with contract management, using ISEAL templates and agreed timelines
- Be first point of contact for Community Members and external partner queries
- Proof-read, edit, design, and format documents in Word and Powerpoint, using ISEAL templates
Experience, Knowledge and Attribute
- Experience working or interning in a support/administrative role, ideally in international NGO, professional or membership organisation
- Interest in and possibly some knowledge of policy areas (due diligence, sustainability claims, etc)
- Some understanding of, sustainability standards and certification, which may have been gained in academic, internship, employment or voluntary settings
- Strong organisational skills, and experience supporting on administration, meeting coordination, logistics, contracts, budget tracking, etc.
- Confidence in communications with peers and external partners, comfortable in public speaking situations (e.g. webinars, workshops etc)
- Good time management and ability to organise multiple simultaneous tasks efficiently with precision and strong attention to detail
- Excellent written & spoken English, with proven ability to write clearly and concisely
- Ability to communicate and work effectively with cross-functional teams in a fully remote, international environment, including regular international time-zone calls
- Ability to thrive in a dynamic work environment with changing projects and working with multiple project leads
- Confidence in using the Microsoft Office suite and IT systems, familiarity with virtual meeting tools (e.g. MS Teams, Zoom, etc), use of contact management databases (e.g. Salesforce)
Additionally desirable
- Interest in social and economic sustainability
- Some experience working from home and/or with a manager off site
- Experience using newsletter systems, preferably MailChimp
About ISEAL
ISEAL supports ambitious sustainability systems and their partners to tackle the world’s most pressing sustainability challenges – from the climate emergency and biodiversity crisis to human rights and persistent poverty. ISEAL Community Members include many of the most respected sustainability schemes worldwide and are active across a diverse range of sectors. Read more about us on our website iseal(.)org.
ISEAL´s culture and how we will help you thrive
Our values are Connection, Empowerment, Inspiration, Wellbeing, Effective Working and Creativity.
These are traits we value in each other and in the organisation overall and we instil these in all our processes and interactions.
The issues we work on are of a global nature and our team reflects this, with individuals from many different backgrounds and nationalities. We know this diversity adds to the high quality of work we deliver as an organisation and through our commitment to diversity and inclusion we want to add strengths and perspectives in our team with each recruitment. Diversity for us includes race and gender identity, age, disability status, sexual orientation, religion and many other areas forming part of someone´s identity. We are proud to be an equal opportunities employer.
As an organisation, we also support our people in their personal and professional development, with specific budgets and processes enabling individuals to take advantage of growth and development opportunities.
We offer 25 days of annual leave, to which we will add a day a year after 2 years (to a maximum of 30 days), as well as an extra five days as a one off once you have been with us for a full five years.
We recognise individuals’ preferences when it comes to where and when to work through a hybrid working model with a minimum of 4 days per month in the London office as well as the opportunity to apply for flexible working arrangements to suit individual´s needs.
Other relevant information
Term: This is an initial contract of one year with the possibility of extension
Working hours: Full time, 37.5 hours per week
Salary: £25,500-£28,500 p.a. depending on experience (full time, 37.5 hours per week)
Location: London. Applicants will need to provide evidence that they are entitled to work in the UK. An ability and willingness to work in a hybrid work environment is required.
International travel: The post holder will be required to undertake occasional international travel
The client requests no contact from agencies or media sales.
Do you have a knack for organisation and a passion for keeping things running smoothly? A well-known membership organisation in central London are looking for a motivated HSE & Facilities Assistant to join their friendly team!
About the Role:
In this varied role, you'll play a key part in maintaining a high-quality environment for our staff, visitors, and contractors. You'll wear many hats, from managing meeting rooms and bookings to ensuring health & safety compliance. You'll be a whiz with organisation and communication, with a keen eye for detail.
The Perks:
- Be part of a supportive and rewarding work environment
- Competitive salary £14 an hour before holiday pay
- Office-based role in a vibrant setting
- 4 day working week 8am - 4pm
You'll Be Responsible For:
- Hot Desking & Space Planning: Keep the office layout optimized and support new ways of working.
- Health & Safety Superstar: Become a first-aider, fire warden, and active member of the H&S committee. You'll also deliver HSE inductions and ensure staff health & safety.
- Asset Management Ace: Maintain equipment and furniture listings. Meeting Room Maestro: Manage bookings, AV equipment, and refreshments for internal and external meetings.
- Office Services Extraordinaire: Oversee external service providers, draft internal communications, and manage stationary requests.
- Cleaning & Maintenance Champion: Liaise with contractors and ensure our cleaning meets high standards. You'll also assist with future office moves.
The Ideal Candidate Will Have:
- Strong organisational and administrative skills
- Excellent communication and interpersonal skills
- A proactive and can-do attitude
- Proficiency in MS Office Suite (Teams, Excel, PowerPoint, Forms)
- A commitment to health & safety
If you're a highly motivated individual who enjoys a varied role, we encourage you to apply! If you're a skilled and motivated individual with the above skillset looking to make a difference, we encourage you to apply! To be considered for this opportunity please send your CV to
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
About you
We are seeking an enthusiastic and self-motivated individual with demonstrable knowledge of developing and implementing new policies and processes to ensure best practice in recruitment, retention and engagement.
You will have a background in HR, and ideally, experience working with or supporting volunteers or communities.
You will need to have good IT skills, with knowledge of Microsoft Office and a CRM or People Management software.
About the role
Reporting to the Head of People, and with support from the Director of Communities and Inclusion, the HR Officer for Communities and Volunteers will:
- Produce volunteer management policies, procedures and documents to ensure compliance with latest good practice guidance.
- Support staff working with volunteers and other unpaid members of the BES communities to embed best practice in the valuing of unpaid contributors.
- Develop and implement, monitor and evaluate processes for a fair and equitable system of volunteer recruitment, benefits, recognition and awards.
- Identify where the gaps lie in the EDI data of volunteers and actively seek to address these.
To find out more about the role, please download the job description and job pack.
We are working towards a world inspired by #Ecology in which nature and people thrive.
The client requests no contact from agencies or media sales.
Full time, 35 hours per week
Permanent
Grade BL, Salary £65,484 per annum
Location: London (Hybrid working, with minimum 2 days per week in the office)
Closing date: 23:59 on Wednesday 01 May 2024
Interview dates: 13 – 17 May 2024, exact timings TBC
The Royal College of General Practitioners is the largest membership organisation solely for GPs in the United Kingdom. Founded in 1952, it has over 55,000 members who are committed to improving patient care, developing their own skills and promoting general practice as a discipline.
Research is a key pillar of our organisational goals. We are looking for an experienced, dynamic manager with exceptional research skills and knowledge, who is interested in tackling the major challenges facing primary care.
In this role, you will be responsible for a diverse range of activities and programmes. You will play a crucial role in developing the evidence-base for our high-profile influencing activity, through both in-house research and commissioning activity externally. This is an exciting time to join the organisation in the run-up to a general election, where you will play an important part informing our national policy, press and campaigns activity.
You will also shape the strategic direction of our research and innovation programmes, which support the development of research skills in general practice and facilitate sharing of innovative practices to improve patient care. This includes management of our Research and Surveillance Centre contract collaboration, which delivers instrumental insights for the UK Health Security Agency’s disease surveillance across the country, as well as our Research Ready programme, which helps to get practices prepared to carry out research.
If you are a driven, collaborative problem-solver, with exceptional analytical skills, a deep understanding of research methods, excellent written and verbal communication skills, proven people management abilities, with an eye for detail, and you are looking for a varied role where you will quickly be able to offer real value, then this is the role for you.
The successful candidate will share our corporate values. In return, the College offers excellent terms and conditions.
To apply, please apply directly on the RCGP Vacancies page by providing both your CV and a covering letter/statement.
The Royal College of General Practitioners is an equal opportunities employer and welcomes applications from all sections of the community.
'Building a sustainable future for general practice'
Service Assistant Manager - Housing and Homelessness (Sanctuary Emergency Accommodation)
Salary: £27,810 per annum
Full-time: 40 hours per week worked Sundays to Thursdays 9.00am to 5.00pm
Closing date: 12 noon on 26th April 2024
Interview dates: TBC
Benefits: Employees are eligible for Medicash (a non-contractual benefit), 33 days paid holiday, discount membership of a local gym, and a long service award (after five years).
Our client’s Emergency Accommodation offers short-term accommodation (22 bedrooms), as well as support, meals, and laundry facilities. Staff work with other services to provide a tailored package for each person while helping them towards moving into longer-term accommodation.
They are looking for a new Assistant Service Manager to support the Emergency Accommodation Manager. The Assistant Manager will focus on the day-to-day operations of the service, supporting staff with service users and delegating responsibilities to the staff team. They are looking for a person who has a desire to help people who are experiencing homelessness. You may already have knowledge and understanding of homelessness, maybe through a previous job, as a volunteer, or through your own lived experience. You will be the sort of person who sees people experiencing rough sleeping or sofa surfing as a person, not just as ‘rough sleepers’ or ‘service users’.
You will be self-aware, compassionate, non-judgemental, and have a strong degree of emotional intelligence. You will have excellent skills in communication, prioritisation, and administration. You will be able to inspire, motivate, and encourage others enabling them to grow and develop in their roles. You will be able to respond flexibly, confidently, and professionally to any challenges which arise.
If you're interested in this opportunity, apply now with your CV and a Cover Letter to be considered.
Talent Acquisition Lead – Full Time, Permanent – Remote - £35,000 - £42,000 per annum.
Benefits:
- Training opportunities and career development
- Flexible Working
- Salary Sacrifice Electric Car Scheme (once confirmed in post)
- Season Ticket Loan Scheme
- Cycle to work scheme
- 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays
- 3 well-being days per year
- Simply Health Cash Back Scheme - including but not limited to:
- Discounted gym membership
- Dental treatment cover
- Optical treatment cover
- Multiple alternative therapies
- Contributory Pension Scheme – Employer matched contributions of up to 6% in the first two years’ service and up to 9% thereafter
- HeadSpace App
- Death in Service Payment (2x annual salary)
- Critical Illness Insurance (subject to qualifying criteria)
We are The Forward Trust. We empower people to recover from addiction, supporting them to break the cycle of crime and to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community.
Role Overview – Talent Acquisition Lead:
We are looking for a resilient, patient and committed team player with a confident and positive attitude to join our team in this new position!
The right candidate will not only have significant experience in recruitment and talent acquisition, but will also be skilled in working on recruitment campaigns that reach a wide range of diverse candidates.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore if you are interested please submit your application as early as possible.
Role Responsibilities:
You will be responsible for…
- Supporting the creation and implementation of The Forward Trust’s Talent Acquisition Strategy.
- Supporting resource and retention needs across the whole organisation, offering practical and innovative ideas.
- Enabling and empowering hiring managers to effectively hire into positions, focusing on challenging areas of the business.
- Work with the HR team and wider organisation to promote The Forward Trust as a great employer, internally and externally.
- Collaborating positively with the team and wider teams to deliver a great service during a highly challenging time.
- Being responsible for the professional development of one team member (TA admin). We believe in internal progression and growing our own talent.
Requirements – Talent Acquisition Lead:
We are looking for someone who....
- Has experience helping to create and implement a successful HR, sourcing or recruitment strategy.
- Is an experienced sourcer, recruiter or talent acquisition professional.
- Has knowledge of the sector.
- Has a good understanding of employment legislation.
- Is proactive and able to use their initiative, working independently.
- Able to respond quickly and effectively and can communicate clearly and concisely.
Imagine being part of an organisation whose common purpose is to help those who are severely impacted by mental illness. We believe that everyone should be treated with respect and dignity – and that’s why equity is one of our core values. We draw on the expertise, unique perspectives and lived experience of our people – regardless of who they are or their background – to help us become inclusive and anti-racist employer, campaigning organisation and service provider that reflect the diverse communities we support as a mental health charity.
We provide the highest quality introductory mental health training content, delivered using a combination of learning techniques, presentations, discussions, case studies and interactive exercises. We combine theoretical approaches and real-life experiences to produce comprehensive and effective training packages. Our training is delivered to workplaces in the public, private and third sectors on a commercial basis and directly to communities under public-funded contracts. Courses include mental health awareness, mental health for managers, suicide awareness and mental health champions.
How you will make a difference
As Business Development and Engagement Manager within the Workplace Mental Health & Training team, you will play a pivotal role in driving growth, partnerships, and engagement from corporate and community settings for both Mental Health UK and Rethink Mental Illness. You will work to secure funding from a wide range of sources, including commercial activity, public sector contracts and grant funding, to allow our work to continue and grow.
Working in our National Programmes team, you will ensure that we evaluate, plan for and respond effectively to bids and tenders, lead on the development of proposals, and support service delivery teams in implementing successful tenders/proposals. You will manage a Senior Business Development Officer who supports our work in positioning the organisation to respond to new bids and tenders and, where required, support the implementation of new services.
*Appointments will be at the minimum of the band.
*London Allowance is paid for roles that are based within the Greater London area only.
We do reserve the right to close this advertisement early if we receive a high volume of suitable applications.
Please see further details on our website
You can also follow us on Facebook / Twitter / Instagram and LinkedIn to find out more about the work we do!
Don’t meet all requirements?
If the role sounds exciting to you but your experience, skills or qualifications don’t exactly match every single requirement, we still encourage you to apply, you may be just the right person for our position!
Caring for our people.
We offer a wide range of support. Some of our benefits include:
- PULSE: our recognition, rewards, wellbeing, and benefits platform. Providing access to thousands of discounts and benefits including cashback; reloadable cards; savings etc. As well as being able to thank colleagues and nominate them for awards.
- Wagestream: gives you instant access to up to 50% of your pay. Also provides a library of expert tools, tips and articles plus, helps you start building a rainy-day pot straight from your salary.
- Wellbeing support: our Wellbeing hub gives physical, emotional, and mental health support. We also have a BUPA Employee Assistance Programme with access to appointments.
- Taking time for you: we work flexibly –you get to choose where you work, managing your own diary. We have generous annual leave, starting at 25 rising to 30 days, plus bank holidays, as well as your birthday off. We also offer the opportunity to buy and sell annual leave.
- Planning for the future: We have a contributory pension scheme.
- Structured Corporate Induction: Onboarding you into the Charity supporting your wellbeing along the way.
- £300 when you introduce a Friend: receive up to £300 when you introduce a friend or family member.
Who are we?
We’re Rethink Mental Illness, a leading charity provider of mental health services in England. We support thousands of people through our groups, services, policy, campaigns and advice and information. Our work supports us in delivering on our mission: “A better life for everyone severely affected by mental illness.”
It is an exciting time to join our growing charity. We are on a transformation journey, one that supports the delivery of the organisation strategy – delivering Communities that Care. Supporting employees, managers and leaders through this change is a key priority for the People function. Just like its key that we attract diverse people to come and work for us.
Diversity, Equity, Inclusion
Diversity is important to us and we appreciate difference through difference, inclusiveness and belonging. It gives us a deeper understanding of the world, our society and the diverse communities we’re working with. By including everyone, we are able to draw on the unique experiences and expertise of our people to help shape and enrich our workplace and improve our services. One way we are doing is through our valued staff networks which play a critical and highly valued role in keeping us focused on creating a diverse, inclusive and engaged employer. We recognise and support staff networks for our Black, Asian and minority ethnic and our LGBTQIA+ colleagues. We are also proud to have been awarded Disability Confident Employer status and are a signatory to the Business in the Community Race at Work Charter.
Becoming a truly anti-racist organisation
We have an ambition of become a truly anti-racist employer, campaigning organisation and service provider - and in our efforts to influence policy and wider societal factors impacting on mental health set out in our anti-racist statement . We have designed a multi-year anti-racist programme of work contained in our Race Equality Action Plan which demonstrate our intention to hold ourselves accountable and be judged on our progress on becoming a truly anti-racist organisation.
We therefore actively encourage and welcome applications from everyone, including applicants with lived experience, those who are Lesbian, Gay, Bisexual, Transgender, Queer (or questioning), Intersex and (asexual) (LGBTQIA+), people with a disability, and people from Black, Asian and Minority Ethnic (BAME) backgrounds.
The client requests no contact from agencies or media sales.
Department - RFC Recreation Club
Reports to - Duty manager with dotted line reporting to assistant director of innovation
Reports to you - None
Hours of work - Part-time - 30 hours a week per week not including breaks, over four days
Base - Based at Recreation Club on Fleet Road, NW3 2QG by the Royal Free Hospital
Salary - £22,800 per annum, pro-rata- subject to skills and experience
The role
The Receptionist will report to the duty manager(s) with a dotted line reporting to the assistant director of innovation.
The role will require managing the front desk and will include greeting visitors, answering the phones, handling financial transactions, members’ accounts, day-to-day bookings, prospective members’ inquiries and providing general administration support to provide a smooth running of the reception area. This is an exciting opportunity for someone who enjoys interacting with people and has strong organisational skills.
The team
The Recreation Club of the Royal Free Hospital was established over 40 years ago and provides a fitness and leisure club to the public, local community, and hospital staff. The club plays host to a state-of-the-art gym, two fitness studios, a swimming pool and sports hall.
Organisation
The Royal Free Charity stands at the threshold of its most important period of development.
Our vision is for everyone served by the Royal Free London NHS Foundation Trust (RFL) to have access to world-leading healthcare, delivered by a thriving workforce, and driven by medical research that has a global impact. We support the 10,000 staff of the RFL and their 1.6 million patients across Barnet, Chase Farm and Royal Free hospitals and more than 30 NHS services.
Through the services we provide, and the programmes and equipment we fund, we make a profound and immediate difference to patients’ experiences of care.
RFC Recreation Club: The aim of The Rec Club
- The Rec Club is responsible for providing a safe and welcoming environment for our club users, alongwith facilitating schools, groups, clubs, and Royal Free outpatients/ rehabilitation discharged patients, for their health and fitness sessions in one of the many areas of the club.
- The club has 2 studios, a swimming pool, a sports hall, and a gym, all of which are used daily by our members and the local community with a footfall of around 1000 people per day.
Receptionist Job Purpose and Key Responsibilities
- Greet and welcome visitors in a professional and courteous manner.
- Answer phone calls
- Schedule bookings for prospective and existing clients
- Oversee the club's booking system including updating and maintaining member records, taking payments for membership & usage of the club’s facilities, processing and issuing new membership applications and collecting insurance information.
- Maintain a tidy and presentable reception area.
- Receive and distribute incoming mail and deliveries.
- Provide general administrative support, including photocopying and filing.
- Assist with scheduling appointments and coordinating meetings for the club manager.
- Update and maintain club records and databases.
- Provide information on club fees, packages, and offers.
- Handle inquiries from visitors and provide accurate information.
- Collaborate with other team members to ensure efficient reception operations
Customer Service / Quality
- Provide a warm welcome and work with the team to continually improve the overall member experience.
- Provide an informative general induction for new club members.
- Direct any customer complaints to the appropriate person.
- Direct any questions about services or club equipment to the appropriate person.
People
- Communicate performance standards and expectations, in a way that motivates your fellow club members.
- Work with your line manager to obtain regular feedback from members to ensure suggestions and customer service improvement opportunities are actioned.
Key Relationships
- Working with our members
- Assisting with all our external bookings, which include local schools, private swimming clubs and group classes.
- Supporting the Trust in delivering outpatients and rehabilitation to discharged patients of the Royal Free Hospital
Person Specification
Qualifications, Experience, Skills & Knowledge
Qualifications
- CSE/GCSE in Maths and English or equivalent
- First aid/defibrillator qualified (desirable)
Experience
- A minimum of 1-year’s previous experience in working in the fitness/hospitality/ front of house industry as a receptionist or in a similar role
- Previous experience working with the public.
- Proficient in Microsoft Office Suite (Word, Excel, Outlook)
- Previous experience of working in a multicultural environment
- Desirable to have database system user experience and/or sales and marketing experience.
Skills and Knowledge
- To have excellent communication skills both verbal and written
- Excellent interpersonal skills and ability to proactively build relationships and networks.
- Excellent computer skills including updating calendars and inputting data and being familiar with programs such as Microsoft Word and Excel.
- Able to multi-task
- An understanding of membership systems
- Understanding of confidentiality & working with integrity
- Work to tight deadlines and deliver results.
- To be flexible, tactful, diplomatic, and supportive in your approach
Communication
- To have excellent communication skills both verbal and written
- Ability to:-
- empathise and support staff positively
- Ability to build supportive and trusting relationships.
- Strong commitment to the RFC values and providing excellent customer experience.
Managing Own Performance & Development
- To be able to: -
- work under pressure and to deadlines
- prioritise and manage own workload.
- demonstrate continued attention to detail and accuracy.
- problem solves.
- To be willing to continue updating own knowledge and skills.
- To be self-confident and willing to take responsibility.
Other Requirements – We expect you to:
- Take time for personal development, contributing learning and ideas to the wider team.
- To work unsupervised
- To work to tight deadlines and deliver results
- To have a positive professional work attitude
- Be highly motivated and able to take the initiative
- Have a strong affinity with the NHS and philanthropic values
- Have attention to detail
- Support your team and your other colleagues
- Attend meetings and training as required
- Be flexible and respond to the needs of the charity
- Attend supervision on a regular basis with the line manager
- To treat everyone equally, regardless of sex, age, disability, gender reassignment, race, ethnicity, religion or belief, sexual orientation, or any other protected characteristic
- Read and adhere to the Charity policies, including the dress code, and all relevant legislation and ensure that any team members who report to you do the same
- Work toward the charity’s vision and mission, and act in line with its values of dedication, innovation, partnership, energy and respect.
- Be aware of and have a good understanding of Health and Safety at Work and the Fire Procedure and understand the correct action to be taken in the event of a fire
- To undertake any additional relevant duties as required
The recruitment process
To apply for this post, send your:
- CV (please include your last employer and dates of employment)
- Coverletter addressing how you meet the criteria set out in the job description and person specification
Please note, that applications submitted without a cover letter will not be considered for this role.
Closing date for application: Wednesday 24th April 2024, 12 noon
Interview date: Wednesday 8th May 2024
Please kindly note that we may close the job advert before the closing date if we receive a large volume of applications.
You must be eligible to work in the UK
We are happy to consider any reasonable adjustments that candidates may require during the recruitment process. If you require any reasonable adjustments at any stage during this process, please contact us as soon as possible.
As an equal opportunities’ employer, the Royal Free Charity is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.
We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join the Royal Free Charity and act in line with our values of dedication, innovation, partnership, energy and respect.
Benefits:
Core benefits
- 25 days of paid holiday, plus three-day office closure rest period between Christmas and New Year, and UK bank holidays. This increases to 30 days leave after five completed years of continuous employment (all leave is pro rata for part time employees).
- A contributory pension scheme, where we match your 4% contribution towards your pension. If you choose to increase your payments into your pension scheme, we’ll match your contribution up to 9%.
- A sick pay package that offers one month’s full pay and one month’s half pay in any 12-month period if you’ve been with us for less than two years. This rises to two months’ full pay and two months’ half pay in any 12-month period after two years of continuous employment.
- Occupational maternity pay and paternity pay packages that provide more generous support than statutory pay alone.
- A flexible working policy to support our employees’ work/life balance.
Support for your financial wellbeing
As a member of the Royal Free family, you’ll be entitled to benefit from:
- Expert financial advice from our financial partner, the London Credit Union
- Savings on purchases with the Blue Light Card
- Our Death in Service benefit
Support for your health and wellbeing
- Gym, pool and classes at our Rec Club in Hampstead
- Secure bicycle parking and shower facilities at our Hampstead site
- Running club
- Monthly guided meditation
- Free massage therapy from our complementary therapy team
- Menopause peer support group
- Employee Assistance Programme offering 24-hour access to free confidential advice and support on work and personal issues.
Should you require more information regarding this post, please contact our office.
The client requests no contact from agencies or media sales.
About you
We are seeking an enthusiastic and self-motivated individual with experience working within, or understanding of the education sector. You must be an excellent team player with the ability to use your initiative to lead of projects relating to under 18s pedagogy projects within the Society.
About the role
You will be joining a highly passionate Professional Development team to lead on delivery of the education objectives of the BES Strategic Plan 2023-2025. The team seek to support teachers and enable and empower the next generation to join and remain within ecology. We have a key focus of ensuring equality, diversity, and inclusion is integrated into our project work and we work collaboratively with networks, community groups, and external organisations to further our impact.
Reporting to the Professional Development Manager, the Education Officer will assist the BES in:
- Delivery of the BES Strategy relating to all under 18 pedagogy projects, including the development of a teachers network and recruitment of champion schools as part of our “Connecting Schools to Nature” legacy project work.
- Leading on the teachers programme at the BES Summer School
- Representing the Society at key education events and maintaining an expert reputation in terms of ecological education
- Building and maintaining a mutually supportive network of partners whose goals align with the BES.
- Assisting the Professional Development Manager and Director of Communities and Inclusion in securing external funding to further the reach and impact of education work at the BES
To find out more about the role, please download the job description and job pack.
We are working towards a world inspired by #Ecology in which nature and people thrive.
The client requests no contact from agencies or media sales.