Mentoring Coordinator Jobs in Birmingham

About us:

Community ConneX is a campaigning organisation and a multi-project service provider working across West London. We support autistic people, people with a disability, and people and families experiencing barriers to live healthier, happier, and inclusive lives. We do this by ensuring their needs, rights and aspirations are met.

Advocacy 1st is a free, independent service provided by advocates who specialise in the Care Act, Mental Capacity Act and the Mental Health Act.

Location: Remote based in Oxfordshire

Key duties:

· Recruiting, training and providing ongoing support to volunteers

· Working with the children and young people to assess their service requirements

· Working with stakeholders to raise awareness and recognise and identify care leavers and young people in need of the Independent Visitors and Care Leavers service

· Looking at opportunities to engage and work with services to identify care leavers and independent visitors

· Reporting and discussing all safeguarding concerns with the service manager

· Completing initial assessments and matching volunteers to young people

· Raising the profile of the Independent Visitors and Care Leavers service

Our ideal candidate:

· Has qualifications relevant to the role

· Has experience of working with children and young people.

· Is aware of legislation such as Care Act 2014, Children and Families Act 2014, Children Act 1989, United Nations Convention on the Rights of the child (UNCRC)

· Has excellent communications and writing skills, and the ability to tailor written and verbal communications to a wide range of different audiences

· Can maintain existing relationships and develop new relationships with clients, families, colleagues and volunteers

· Can generate reports and make presentations

In return we offer a range of benefits including:

· Pension contribution up to 5%

· Death in service insurance

· Employee assistance programme

· Bluelight Card

· Cycle to work scheme

· 23 days of annual leave + bank holidays (increases after 2 years of service)

· Gym membership

· Healthcash plan

· Professional development

We are committed to safeguarding and equal opportunities, and we guarantee an interview to all applicants with disabilities meeting the minimum criteria for the post.

We also want to ensure that individuals with disabilities are provided reasonable facilities to participate in job applications or interviews to perform essential job functions. To support this, we are a Disability Confident committed employer.

Why Access Social Care Exists 

Everyday millions of older and disabled people are denied the social care they need. Most local authorities can’t meet the growing demand for care, none are confident they can meet their legal duties in the future. This affects all of us, we will all need social care at some point. 

We all have a right to hold public bodies to account. But most of us cannot afford lawyers so rely on legal aid. The 77% drop in community care legal aid cases since 2010 means we have nowhere to turn. Without access to justice, our rights do not exist. The rule of law is broken. 

What we do 

Access Social Care provides free legal advice and information for people with social care needs, helping achieve a better quality of life. We work with communities to increase knowledge of the law and our rights. We highlight the gap left by cuts to Legal Aid and provide advice for those who can’t afford it. 
With a 98% success rate, our network of lawyers and barristers ensure fair access to justice when things go wrong. We collaborate with social services whilst ensuring legal obligations are met. We are working towards a future where social care is adequately funded, and we all get the support we need. 

About the role 

This is an exciting time to join our organisation. We have a new strategy and are growing quickly including across our senior leadership team. We have nearly tripled in size and income since we started operating in April 2020 and we anticipate that this strong growth will continue for the duration of our next strategic period. 

We are looking for someone with excellent people skills to play a key role in developing and piloting an approach to support people to engage with and use our on-line Social Care early legal help tool. Initially, this project will be focused on how to support carers who have multiple barriers to accessing the support they and the person they care for need.

We want to pilot a network of Peer Navigators who will act as an interface between the tool and people who are most underserved by social care and advice services and experience intersectionality of barriers. The role would particularly suit someone who has experience of the social care system as a family carer or disabled person and/or someone who has experienced barriers to accessing services due to other protected characteristics. 

The role is new and will initially focus on working within our place-based Hubs of Croydon and Gloucestershire. The role will require a creative person who can work in partnership with other members of the team, people with lived experience of social care support and social care organisations.  They will need to develop a set of policies and procedures for the delivery of the project and recruit, train and supervise the Peer Navigators.

To be a success in this role, you should be an excellent team worker, communicator, proactive, flexible, excellent people skills, highly organised and able to meet deadlines. You should also have a thorough understanding of co-production.

Responsibilities 

• With Hubs manager, Hub team members and people with lived experience – refine the aims of the project and identify priorities 

• Develop and implement a project plan for delivery of the project 

• Develop a role description for the Peer Navigators 

• Identify and test different options for advertising and recruiting Peer Navigators 

• Train Peer Navigators in the Care Act and use of the chatbot 

• Develop guidance on how people can seek advice about their employment and benefit status in relation to fulfilling the role 

• Develop and run an appropriate supervision process to ensure good quality support is offered 

• Arrange further training as chatbot develops 

• Set up and run Peer Navigator team meetings to ensure they feel supported, and we learn from their experiences 

• Devise a monitoring and evaluation framework and set up proformas for peer navigators to capture outcomes 

For the full job discription, values, key responsilities and personal specification please see attached.

How to apply  

We hope that having read this far; you will want to apply!  

Please ensure that your CV and supporting statement do not include your name – use initials only. This will ensure that we avoid unconscious bias in our shortlisting process. To apply, please provide the following documents:  

• An up-to-date CV  

• A completed diversity monitoring form  -  link found in JD attached.

• A supporting statement of no more than three pages, addressing: 

  • The essential requirements of the person specification 

  • Looking at our workplace values, please share with us what our value ‘inclusive’ means to you and an example of something you have done in your work, volunteering or personal life which show us that you share this value. 

 If you want support applying please contact us.

Timeline for recruitment process  

Closing date: 9am on Monday 22nd April 2024 

Interviews on Monday 29th April 2024 

Please ensure you keep these dates free.  

At Access Social care, we aren’t interested in tokenism. We know that if we are to make the biggest difference for the people that need us the most, we need to get Equality, Diversity and Inclusion and anti-racism right. Part of this is recruiting greater diversity in all our teams.    

With this in mind, we particularly welcome applications from candidates with experience of the communities we serve, including people with direct experience of the social care system, and from marginalised groups, particularly Black, Asian and minority ethnic groups, older and disabled people, and trans and non-binary people.  

To note we are only able to accept applicants who have the right to work in the UK.

Betknowmore UK is collaborating with partner organisations to work as part of a wider team, on the delivery of the Armed Forces Gambling Harms Support Network (AFGHSN). The work will include the provision of training and gambling awareness activities, helping to raise and address the subject of harmful gambling. Working and engaging with armed forces support and personnel services, individuals harmed by gambling, their wider network, stakeholders, and other relevant groups within the veteran and active armed forces communities, the aim is to create trained personnel able to support the work of the AFGHSN.​

A key aspect of the role will be working with individuals experiencing gambling harms, requiring an empathetic and compassionate approach and awareness of the complex issues being addressed. A robust management of safeguarding and safe working practices is essential.​

It is essential that you are based within one hour travelling time of London, as extensive travel to London and the UK is expected.

Role Purpose

An armed forces veteran or someone closely involved with the armed forces (a family member for example), the post holder will also have a unique insight on gambling harms, and their impact on health and wellbeing specifically within the military.

The Armed Forces Peer Aid Coordinator will initially prioritise engaging with veterans and military organisations to deliver the AFGHSN training programme, along with gambling awareness activities. The purpose is to upskill key armed forces personnel and those in connected communities, enabling and enhancing their knowledge, skills and confidence to address gambling harms. ​

The second key responsibility is to recruit, train and support Peer Supporters to deliver safe, effective support for individuals and their networks that have been harmed by gambling. It is expected that Peer Supporters will be individuals with ‘lived experience’ of gambling harm themselves or as an ‘affected other’.​

The post holder will work with the Head of Peer Support Services to support the development and maintenance of the systems and structure of the service, ensuring that governance and polices are implemented, safeguarding and safe working practices are strictly adhered to, and a clear understanding established of how the service integrates with other support and treatment networks.​

The AFGHSN Peer Aid team will ensure that the support and working relationships are safe and secure, and the health and wellbeing of all participants is intact. Peer Support will be in a befriending capacity and should be provided with a considered and transparent approach. Other support activities will be developed, such as group support and weekly meet ups.​

Stakeholder management is essential to the role, as is establishing and maintaining relationships within the AFGHSN, alongside confident communication skills to deliver presentations and other promotions within armed forces community, education and health centres to help grow and evolve the service. 

We are especially keen to receive applications from​ individuals with experience of gambling addiction​ and recovery from within the armed service with a minimum of two years abstinence.​

Please review the full Job Pack before applying with your CV and cover letter.

Previous applicants need not apply.

All parts of the Church will need to raise funds to implement this net zero plan. In 2024 and 2025, the Church of England is testing and piloting a range of approaches to help churches fundraise for projects. Our feasibility study identified that statutory sources of funding, currently under-accessed will be a new area of opportunity for churches, schools and housing to access.

The Giving Directorate is leading on the strategy to coordinate and support the plans being developed by our dioceses, churches, cathedrals, schools, and departments. In addition, The Giving Directorate and NetZero Programme Team will be engaging with funders at a national level to secure investment for projects.

Job Summary:

As Net Zero Carbon Statutory Fundraising Coordinator, you will work in The Giving Directorate and operate across the whole Church with a focus on supporting parishes and dioceses to access statutory funds. You will share your knowledge and insight to support with identifying, researching and applying to funding from a range of government sources. You will develop and maintain resources, guidance and training and help share best practice across the country, as well as working with regional fundraisers. With a range of projects and fundraising initiatives, the post holder will work collaboratively within The Giving Directorate and with the Net Zero Programme Team, with diocesan colleagues and with church volunteers.

For an informal conversation about the role, please email the National Fundraising Advisor .

The role:

Main responsibilities

• Develop a national plan to secure statutory funding at parish and diocesan level
• Acting as a central point of coordination between the schools, housing and parish fundraising workstreams to oversee statutory funding
• Working specifically with the Regional Fundraising Officer in the north west cluster of dioceses to identify and support applications to statutory funding sources by parishes
• Working with Net Zero Implementation Manager to support statutory funding applications for clergy housing
• Building capacity in dioceses to support senior staff (incl. Bishops) to use their networks to identify relevant statutory funding opportunities (e.g. mayors, local council leadership, police and crime commissioners etc)
• Supporting dioceses to think creatively about packaging projects up a) between parishes, b) between parishes, schools and clergy housing, c) across deaneries.
• Leading consortia of dioceses to apply for funding if available and supporting applications
• Building a hub of best practice and shared learning which will include designing and delivering training to staff and volunteers at all levels
• Sharing statutory funding opportunities across the Church of England, Net Zero Carbon, Giving, and Fundraising networks and with Cathedrals

The ideal candidate:

To be successful, you will need experience of securing statutory funding for projects and of other aspects of fundraising. You will need to be a very strong self-motivator and initiator as the job requires an ability to work across a wide geographical area on a diverse range of projects. Experience managing projects would also be useful. You will be an excellent trainer and communicator.

Due to the specialist nature of the roles within The Giving Directorate, training will be provided to successful candidates to enable them to carry out their role confidently.

Qualifications

• Educated to degree level, or equivalent/relevant experience.
• Membership of the Chartered Institute of Fundraising

Experience

Essential:

• Experience in securing funding from statutory funders
• Success in securing five and six-figure gifts
• Experience of other types of grants and trust fundraising in a paid capacity
• Experience of working successfully in multi-disciplinary teams across departments in a complex organisation.
• Influencing others through communication and strong leadership skills

Desirable:

• Experience of working within the Church sector, either in a paid or voluntary capacity, ideally in relation to giving, fundraising, or church finances.
• Experience working in the environment/low-carbon/sustainability sector.

Competencies Required

• Ability to motivate others to apply for statutory funding and maximise the funds they raise through training, coaching and mentoring, including volunteers and paid fundraisers.
• Effective written and oral communication, including strong attention to detail to write high-quality applications, proposals and presentations.
• Ability to manage time effectively, prioritising tasks and ensuring deadlines are met
• Strong analytical and data management skills.
• Excellent written and verbal communication skills and the ability to establish positive relationships at all levels.
• Ability to manage time effectively, prioritising tasks and ensuring deadlines are met whilst maintaining attention to detail.
• Strong administrative skills, including knowledge and experience of using Microsoft Office effectively.
• An ethical approach, with practice that is entirely consistent with the Christian faith and abides by all relevant legislation (including the Code of Fundraising Practice).
• Good at working within a diverse and dispersed team as The Giving Directorate are based across the country.

Step into a transformative journey with Working Options. We're on a mission to empower young people aged 14-19 across the UK, and you can help make a real difference. As a Project Manager for England, you'll play a crucial role in connecting volunteers with schools and fostering impactful relationships, all while working within a dynamic, entrepreneurial environment.

We believe in inclusivity, trying new things, setting high expectations, and creating real opportunities for young people. With the support of our experienced team and dedicated trustees, you'll have the chance to shape young people's career ambitions.

If you have a flair for project management and relationship building, enjoy motivating others, and are eager to contribute to a great mission, this is your chance to join a team that is helping young people to transform their career and life chances.

Don't just take our word for it, here's what one of our young people has to say:

"My personal experience has been exceptional. There is a collaborative atmosphere, and it is truly empowering to be part of a charity that values student input and involves us in decisions that directly affect our lives." – Working Options Alumnae.

Person specification 

We are looking for someone who:

·Has a passion for our cause.

·Is fully committed to equality, diversity, and inclusion.

·Is self-motivated.

·Has excellent attention to detail.

·Can juggle multiple priorities, sticking to deadlines and flagging when priorities need reviewing.

·Has excellent project management skills, with the ability to deliver quality work at scale.

·Is experienced in managing others.

·Has a flair for developing great relationships, particularly with schools and colleges.

·Is proactive and tenacious, able to seek out new opportunities and remain resilient.

·Is creative and likes coming up with new ideas.

·Is ambitious for themselves and for the charity.

·Has high computer literacy. 

We are particularly interested to hear from applicants who have experienced some of the challenges that young people in England face today.

Would you like to join a service that makes a difference to older people in Wales? As a Regional Volunteer Officer living in North or Mid Wales you will help meet the Community Assistance Project objectives by recruiting, inducting, training and supporting suitable volunteers within the region to deliver support at a community level, working closely and in collaboration with local partners.

About you:

• You will be able to work with others to deliver successful projects and services
• You will have experience of recruiting, managing and working with volunteers
• You will have experience of establishing and maintaining productive collaborations.
• Be able to negotiate at a range of levels both in and outside the organisation
• You will have experience of networking
• You will have knowledge of Issues affecting older people in Wales and barriers to accessing support
• You will have knowledge of local services in the public or voluntary sector
• You will have knowledge of diversity of the cultures, environments and communities in which older people and carers live
• Live in North or Mid Wales 

If successful you will:

• Implement the volunteer recruitment plan for the region
• Process all volunteer applications in a timely and professional way, taking the prospective volunteers through the Community Assistance Project recruitment process
• Ensure all prospective volunteers are inducted with Age Cymru and Community Assistance Project partners across the region
• Ensure the delivery of all the relevant training required
• Provide a mentoring / buddying system for the new volunteers
• Ensure all volunteers have appropriate Disclosure and Barring Service checks prior to starting the role.
• Provide ongoing support to volunteers
• When referrals are received, match the service user with the most appropriate volunteer while ensuring a high quality, timely and responsive service is provided
• Identify and attend relevant networks, publicise the Community Assistance Project, establish community links with all appropriate stakeholders and promote the service through a range of methods
• Promote and cascade information, including real-life examples of positive intervention through all available methods
• Maintain accurate and up to date records in the region utilising our case management system and other databases, to provide for the effective monitoring and evaluation of the project
• Support programme evaluation through surveys and questionnaires
• Make onward referrals internally or externally to provide a holistic support package for service users

Great to haves:

• Ability to speak Welsh (Desirable)

Live in North or Mid Wales (Essential) 

What we offer in return:

• Holiday - 27 days made up of 24 choice days and 3 days to be used between Christmas & New Year - Including carry forward
• Flexible Hours Working Scheme
• Employer pension
• Generous life assurance up to four times your annual salary
• Healthcare cashback plan

How do I apply for this role?

Please send your CV and a covering letter explaining how you meet the criteria for this role. Your application will not be considered without the covering letter. 

Additional Information:

Age Cymru is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We welcome requests for flexible working.

Age Cymru is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.

Age Cymru politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.

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