National service delivery manager jobs

We’re looking for a passionate and experienced leader to head our sector support and grants team. You’ll bring strong project and people management skills, a commitment to social justice, and a track record of delivering impactful support to external partners. With experience in funder plus support, grant-making, and stakeholder engagement, you’ll help legal advice agencies thrive. This is a high-impact role guiding the development of our sector support programmes to ensure we best meet the needs of organisations providing vital legal help to those most in need. You’ll lead a small, dedicated team and work collaboratively across the organisation to deliver meaningful change.

See attached Recruitment Pack for more details.

About us:

CSE is a national charity based in Bristol with a clear mission: to tackle the climate emergency and end the suffering caused by cold homes. We believe in a future where everyone can live in a warm, healthy home powered by a fair and sustainable energy system - and we work with people, organisations and communities to help make that a reality. We collaborate across teams and disciplines to deliver practical change, and we’re proud of our independence, integrity and commitment to social justice.

Job description

We are looking for someone to provide key administrative support for our local and community energy projects. The post holder will help to build relationships and ensure robust administration, focussing primarily on our grant schemes and capacity building work with community organisations.

Pay and conditions

• The role is full-time (37.5 hours per week).
• The salary for the role will be £25,600 - £29,147.
• You will be entitled to 25 days paid holiday (plus statutory holidays).
• CSE offer a range of benefits including, subsidised bike purchase and Tech Scheme, Life Assurance, Health Cash plan, retail discounts and discounted breakdown cover and many more.

We will pay fees and expenses on relevant training courses.

Specific responsibilities

An applicant appointed to the role will be expected to:

• To play a key role in co-ordinating our grant giving for community organisations, including having direct communications with grantees, tracking payments, monitoring delivery, and maintaining records.
• To liaise with a range of stakeholders, potentially including community groups, local authorities, town and parish councils, and neighbourhood planning groups.
• To support the planning, promotion and delivery of training sessions, workshops and events.
• To represent CSE on a range of projects, in external in-person and online meetings and events.
• To support promotion of CSE projects, activities, reports and publications to ensure effective engagement with the target audience.

To see a more detailed list of responsibilities please see the supporting documents attached. These documents are also available to download from our website.

Essential attributes for this role include:

• 5 GCSEs at grade A-C or equivalent, including English (or 4 or above).
• Providing administrative support in an organisation or project context.
• Working on more than one project or set of tasks at once, working to deadlines and being accountable for your time.
• Engaging and supporting a range of stakeholders.
• Planning and delivering effective in person and online events.
• Understanding broad themes driving the sustainable energy, fuel poverty and climate change work of CSE, and an appetite to learn and improve your understanding.
• Able to use Teams, Zoom or other online meeting platforms.
• Grant scheme delivery and grant management systems.

Please note, the above is an overview of the skills required for this role. To see the full list of essential and desirable skills please see the attached job description.

How to apply

To apply, please download and complete the application form available from our website. Your application should demonstrate your suitability for the role against the criteria outlined in the person specification.

To apply, please download and complete the application form available from our CSE website and send it to our Jobs email. Your application should demonstrate your suitability for the role against the criteria outlined in the person specification and job description.

To be considered for this role an application form must be sent to jobs @ cse .org .uk .

The closing date for applications is 12pm Monday 11 August 2025.

Interviews are expected to take place on Wednesday 10 and Thursday 11 September 2025, though this is subject to change.  

If you require any reasonable adjustments to take part in the recruitment process, please let us know and we’ll be happy to accommodate your needs.

If invited to interview, we will ask you to provide evidence of eligibility to work in the UK.

Grow is an exciting, grassroots organisation making a significant impact. Our small, vibrant, and dedicated team has a profound influence on the lives of young people in Sheffield.

Our Head of Fundraising role could be your next exciting opportunity! We are seeking a candidate who is passionate and focused on resourcing our nature-based youth development work. The role provides an opportunity to build and shape our next fundraising strategy, focus on planning, income generation, and relationship building, and support the expansion of Grow’s programmes into 2026 and beyond.

Strategy

• Lead on the development and delivery of an overarching fundraising strategy for Grow
• Increase funding revenue through statutory, corporate and individual donors and build this into the fundraising strategy
• Manage and develop Grow’s Fundraising Team
• Deliver Grow’s ambitious fundraising financial targets
• Manage strategic bids and reporting processes
• Develop and oversee fundraising events in collaboration with the Head of Marketing and External Relations including promoting Grow to a wider audience

Management

• Manage and mentor our Fundraising Assistant 
• Manage the fundraising budget
• Conduct regular 1-to-1s and manage relevant performance management processes
• Prioritise the development of the Fundraising Assistant through developing KPIs, identifying training needs, and accessing training with support from the People & Culture team
• Reporting to CEO
• Lead compliance in relation to CIoF code of conduct

Wider responsibilities

• Showcase the impact of young people - investing time in understanding the faces and people that are at the heart of Grow’s mission
• Play an active role in Grow’s team and key activities, including attending social and fundraising events (likely to be during evenings and at weekends)
• Occasional evening and weekend commitments

We are looking for someone who is a fantastic relationship builder who can interpret and deliver an understanding of our mission to others and ultimately gain their support. We want someone with a track record of working in the third sector and who can develop and deliver high-impact fundraising strategies so that we can take our nature-based work to the next level and expand our programmes in the Sheffield area.

Any role offer is subject to an enhanced DBS check.

You must be available to work on Mondays.

Training

• Support and training will be provided as needed to ensure the post holder's success and development in the role. Initial development needs will be identified and addressed during the probation period.
• Monthly training sessions take place at 10.30am, on the first Monday of each month. This is for all employees to come together to learn and socialise.

We are looking for an ambitious and strategic Development Director to shape the future and income streams for our museum & mill . This is an exciting opportunity for an experienced individual to build a ground up strategy and lead the development of an ambitious organisation.

Thanks to generous funding from The National Lottery Heritage Fund, The Pilgrim Trust, The Headley Trust, Granada Foundation & Arts Council England, The Silk Heritage Trust is embarking on an ambitious 18-month development programme Strengthening The Future of Macclesfield's Heritage.The Trust is working to establish The Silk Museum and Paradise Mill as a national centre for silk heritage and heritage textile crafts. Strengthening The Future of Macclesfield’s Heritage moves the Trust towards this vision, strengthening fundraising capacity plus staff and board skills, to provide a solid foundation for the future.

The Trust has achieved a great deal over the last 5 years, securing funding from public sources, trusts, and foundations. This newly created role will build on this success and attract substantial support from individuals and corporate sources. It involves working with internal and external stakeholders to raise funds for core funding, projects, and capital campaigns. It is envisaged that the post-holder will work with Trustees and staff to establish a Development sub-group to inform and drive this work. Strategic planning and communications are key to this. This role will drive forward new plans for individual giving, philanthropy and fundraising to significantly rebuild the Trust’s reserves.

Role:

To lead the Trust’s work towards financial resilience through broadening its income streams

To increase voluntary income from funders and philanthropists by 50%, reflating free reserves, through an ambitious Development & Fundraising Strategy

To initiate, lead, and deliver projects to develop and transform the work, premises, and staff of the Silk Museum & Paradise Mill, working with consultancy support to:

· Develop a 3-5 year business plan

· Cost and plan options for tackling the site:

o Limitations to accessibility and visitor welcome

o Constraints to income generation

o significant challenges to building maintenance, environmental sustainability, care, and display of our collections

o rising energy costs

· Secure funding for major conservation, building repairs and organisational development.

To build a new supporter community and membership offer to attract supporters and philanthropists for the Trust’s development plans

To build and lead strong relationships with partners for collaboration, fundraising, and sponsorship

To drive strong working relationships and communication with Museum staff, volunteers, and Trustees, to develop a broad fundraising ethos, including training and mentoring to Trustees and Museum staff

To keep current with fundraising sector developments, approaches, and opportunities

Specific Responsibilities and Duties:

Development

· Review and develop the Trust’s Development & Fundraising Strategy, identifying and pursuing fundraising opportunities, campaigns, and funding applications in line with this strategy, including:

o Trusts and foundations

o Statutory funders

o Corporate support and partnerships

o a new legacies programme, Supporters, and individual giving programmes

· Maximise income and in-kind support through fundraising activities onsite and online, including events and sponsorship, to engage current supporters and cultivate new relationships.

· Ensure that all fundraising activities are delivered professionally and timely to ensure maximum and meaningful engagement

· Manage the evaluation of fundraising activities and prepare and submit reports to key stakeholders.

· Deliver reporting for statutory funders, ensuring that the museum delivers on its reporting requirements in a timely manner.

General responsibilities and duties

· Oversee the work of the Programming Team (Senior Curator, Paradise Mill; Museum Curator; Community Engagement Programmer) in delivering, evaluating, and reporting on existing funded programmes, including Arts Council CIP, Pilgrim Trust, Granada Foundation, Foyle Foundation, and Macclesfield Town Council.

· Contribute to the success and culture of The Silk Heritage Trust

· Interact and cooperate proactively with all employees, trustees, and volunteers, ensuring good teamwork.

· Manage performance of staff, volunteers, and researchers as appropriate and in line with the Trust’s performance management processes.

· Make best use of technology across our activities.

· Support effective communications and promotion of The Silk Museum and Paradise Mill

· Work flexibly at times and on occasions that connect with the needs of audiences and communities.

· Ensure we are adhering to and compliant with our policies, processes, and statutory obligations.

· Help to ensure any barriers to equality of opportunity are removed and to eliminate unfair and unlawful discrimination, giving everyone an equal chance to learn, work and live free from discrimination and prejudice.

We are seeking an enthusiastic and target driven individual with experience of delivering investment from wide range of funding streams. The successful candidate will have a passion for storytelling, relationship building and strong negotiation, networking, and stewardship skills. You will know the complexities of working with funders and stakeholders and are able to develop strong long-term relationships, resulting in investment.

Diversity and equality within our workforce, programmes and approaches is crucial to our mission of being inclusive and relevant to our communities. We want everyone to feel welcome. We, therefore, particularly welcome applications from candidates under-represented at The Silk Museum and within the heritage sector, including Global Majority candidates and/or candidates with disabilities.

We’re looking for a passionate and relationship-driven Partnerships Lead to grow and manage our organisation's impactful collaborations with schools, communities, and corporate partners.

About Khulisa: 

Khulisa, meaning 'nurture' in the Zulu language of South Africa, is an award-winning charity dedicated to providing therapeutic support to young people. We focus on reaching those who are most at risk – young people from deprived communities who are often marginalized, vulnerable to exclusion, and at heightened risk of becoming involved in crime.

Our approach centres on safe, exploratory methods that aim to understand behaviour and experiences often rooted in trauma, abuse, and neglect. We deliver intensive therapeutic programs within educational and community settings, empowering young people to confront the underlying causes of their emotional distress and work toward healing. To create lasting, sustainable change, we also work to establish trauma-informed environments around young people by equipping parents, caregivers, educators, and other professionals with the tools they need to offer effective, supportive care. Currently, our services are active in London and Manchester. 

About the role: 

The purpose of this role is to build and manage Khulisa's high-impact partnerships with schools, communities, and corporates that generate income and expand the reach of our therapeutic programmes. This includes, but is not limited to: 

• Identifying, initiating, cultivating and managing relationships with schools, Multi-Academy Trusts (MATs), Local Authorities
• Working closely with Khulisa's Head of Programmes and Participation to develop, implement and regularly review our schools engagement plan
• Developing and maintaining relationships with corporate partners to generate financial support, sponsorships, and other forms of engagement
• Maintaining a record of and report on partnership pipelines, engagement outcomes, and income forecasts and actuals

For a full list of duties and responsibilities, please see the attached job description below. 

The post holder will be required to work from home permanently but be willing and able to easily travel to various locations across the London and the North West as necessary to fulfill the requirements of the role and to engage with stakeholders and colleagues.

What we're looking for:

Abilities/Experience 

• Experience of generating new partnership engagements from schools and/or other youth spaces and to secure their participation in social impact projects where resources are pooled.
• Ability to identify new opportunities for partnerships and initiate engagements, including knowing when to bring in senior colleagues to maximise the chance of success.
• Experience of manage multiple and diverse stakeholder groups, to recognise shared values, and secure commitment to joint-working.
• Experience of creating compelling digital presentations for a variety of audiences, using PowerPoint or similar software. • Ability to buy strongly into strategic objectives and reflect passion for Khulisa’s work with young people.
• Willingness to work evenings and weekends as the job requires, and to travel.
• Commitment to inclusive, wellbeing-led approach to supporting young people.

Knowledge/Skills

• Strong verbal and written communication skills and to engage others in a compelling manner to securer their ongoing interest.
• Deep understanding of the education sector, secondary schools in particular, and the factors that could contribute to young people becoming excluded or marginalised.
• Sound knowledge of the various stakeholders in the education sector, including the complexities of building relationships with multi-academy trusts and understanding of the relationship between schools and local authorities.
• Good understanding of the realities of delivery to young people and able to build the knowledge base necessary to engage others convincingly on the effectiveness of therapeutic practices in ensuring young people’s wellbeing.
• Advanced knowledge of safeguarding legislations, policies and practices relating to children and young people.

Diversity, Equity and Inclusion: We are actively looking to recruit a diversity of talent. We embrace, respect and value the difference in our employees and believe that we and our work is better for it. We are committed to creating and maintaining an inclusive environment that consists of fairness, dignity, and caring for everyone, and one that enables every employee to flourish and realise their potential.

Job Title: Employment Adviser

Line Reports: Client Services Manager

Location: London

Salary:  £29,000 - £32,000

Hours: Full-time 37.5 hours per week, with occasional evening or weekend work (TOIL provided)

Contract: Permanent

Overall purpose

The Employment Adviser (EA) plays a key role in supporting refugees and people from refugee backgrounds to progress towards and secure sustainable employment. The EA provides tailored employment advice and guidance, helping clients build the knowledge, confidence, and skills needed to navigate the UK job market. This role will work with clients at various stages of their employment journey, with a particular focus on those in the earlier stages of understanding career options, developing employability skills, and exploring education, training, and volunteering opportunities.

The EA will deliver one-to-one and group-based employability support, collaborate with employers and volunteers to source opportunities for clients, and maintain strong relationships with referral and support partners to ensure a holistic approach to employment support.

To view the full job description and person specification, as well as details on our accessible recruitment process, please view the attached recruitment pack.

Other considerations

• As part of our safeguarding commitment to our clients, we carry out preemployment checks to ensure that successful applicants are suitable to work with adults at risk. These include basic DBS checks, obtaining references and verifying a candidate’s identity and right to work in the UK.
• Some travel between our different areas of operation (including London, Birmingham and Manchester) will be required. Occasional evening or weekend work may be required. Time off in lieu would be provided in this case.
• We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of age, disability, gender reassignment, sex, sexual orientation, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief.

How to apply

If you are looking for a role where you can make a real difference, we want to hear from you. To apply, please submit a CV and statement (up to approximately 500 words/1 A4 page) outlining:

• Why you are interested in the role
• What skills you would bring to be successful in this role
• Any experience you would like to highlight
• Any reasonable adjustments you require for the interview process
• Disclosure of disabilities if you wish to do so (as a member of the Disability Confident Scheme, we guarantee an interview to all disabled applicants who meet the minimum criteria for the role)

Please note that applications without a covering letter will not be considered.

Closing date for applications is 11:30pm on Tuesday 22 July. Interviews will be held on a rolling basis so please apply as soon as possible to avoid disappointment.

We belong to the Experts by Experience Employment Initiative, which advocates and supports organisations to employ more people from a refugee background. With this in mind, we particularly welcome applicants with experience of seeking asylum and/or a refugee background. 

If you are an expert by experience (a refugee or a migrant with direct, first-hand experience of issues and challenges of the UK asylum or immigration system), you can ask for an independent and confidential support for your job application from the Experts by Experience Employment Network. Please reach out to HR Manager Rebecca Hughes for further details (we are unable to include email addresses in this advert, but you can find contact details on the final page of the attached recruitment pack).

Are you passionate about shaping health policy and influencing decision-makers? Join The Royal College of Radiologists (RCR) as our Public Affairs Adviser and play a pivotal role in amplifying the voices of our Fellows and members. This is a unique opportunity to make a tangible impact on the future of clinical radiology and oncology.

As the Public Affairs Adviser, you will be instrumental in establishing the RCR as a key player in the health agenda. You will lead on the planning and delivery of public affairs activity, provide strategic advice to senior leadership, and work collaboratively across teams to influence policy and stakeholder engagement. You will also support the development of integrated campaigns and ensure our voice is heard across the UK and devolved nations.

What you will do: 

• Devise and deliver public affairs strategies aligned with RCR’s objectives.
• Build and maintain relationships with parliamentarians, civil servants, and key stakeholders.
• Provide strategic advice and briefings for senior leadership.
• Coordinate public affairs activities across the UK and devolved nations.
• Collaborate with media and digital teams to create impactful campaigns.
• Monitor political developments and identify influencing opportunities.
• Support member engagement and promote public affairs initiatives.

What you need:

• Sound knowledge of political and parliamentary processes.
• Proven experience in public affairs and stakeholder influencing and engagement.
• Excellent communication and interpersonal skills.
• Ability to work independently and collaboratively.
• Commitment to the values and objectives of the RCR.

If you’re ready to take on a challenging and rewarding role that supports doctors delivering medical imaging and cancer care, we’d love to hear from you. Learn more about the role and the RCR in the candidate pack.

Why join us?

• Make a difference to the lives of Doctors and the specialities they work in every day!
• Hybrid working (60% working week can be done remotely)
• Modern working environment
• Equipment provided to work from home
• Generous annual leave allowance
• Excellent pension scheme
• Interest free season ticket loan and cycle to work scheme
• Employee Assistance Programme

Youth Futures Foundation is looking for a senior External Affairs professional to lead a busy multi-disciplinary team to drive our reputational, influencing and engagement work as the What Works Centre for Youth Employment.

About the role

• This is a newly created role where you will have responsibility for driving an integrated approach to our audience influencing to deliver our strategic objectives, through collective oversight across our public affairs, stakeholder relations, communications and marketing work.
• The post holder will report to the Director of Policy and External Affairs and work closely with the CEO, wider Senior Leadership Team (SLT) and the Deputy Director of Strategic Development to enable purposeful reputational growth, enhanced brand recognition and the delivery of external impact.
• The post holder will need to be an experienced leader and manager; a people person able to inspire, nurture and support a team of motivated engagement and communications professionals as well as deputising for the Director more widely when required.
• To be successful, the post holder will need to be able to balance big picture thinking with driving practical implementation and outcomes across the team and thriving in ambiguity when needed. The skills and experience to drive and support internal change to foster an optimal operating environment and ability to design and embed future focused ways of working will be important to the success of the role

This role can be based at any of our hubs located in Birmingham, Leeds or London. We currently operate a hybrid model of two-days per week in the office and three-days from home.

For more information, please download our recruitment pack.

We are looking for a dynamic and skilled professional to take on this new senior leadership role at BABCP. We are a growing organisation, driven by social purpose. We aim improve the mental health of people across the United Kingdom and the Republic of Ireland, through furthering research and good practice in CBT and related professions.

The British Association for Behavioural & Cognitive Psychotherapies (BABCP) is the lead organisation for Cognitive Behavioural Therapy (CBT) in the UK and Ireland.

We have more than 24,000 members across the UK, Ireland and overseas, and with a growing staff team who work remotely. As we have grown, so has our need to communicate more effectively and to wider stakeholder groups. Ideally we need someone who is comfortable delivering a range of different communications functions, such as leading strategy; working with politicians and policy influencers; understanding the needs of our members; and communicating directly with the wider public about issues that matter to them.

We are looking for someone who shares our passion for mental health and wellbeing, to take responsibility for the delivery of an effective and efficient External Affairs function, which meets the needs of our growing business.

The successful candidate will have the ability to influence government and health systems; manage a team to deliver planned and responsive communications; network with other professionals including journalists; and be comfortable in setting, monitoring and reporting performance measures, including reporting to CEO and board.

The role will be home-based, with occasional requirements to travel to our Head Office in Greater Manchester and to meetings in London, as well as less frequent meetings across the UK and Republic of Ireland.

To find out more, please access the attached job description.

How to apply

Send an up to date CV and covering letter of no more than two pages no later than 21st July 2025 (interviews will be held 1st August 2025).

The covering letter should set out how you would meet each of the criteria from the person specification that are marked “Application”.

This is an exciting time to join BUCS and make a huge difference to the organisation that sits on the shoulders of those who established competitive inter-university sport competitions over a century ago, and which is responsible for the most dynamic element of the sport sector.

The Head of People is a dynamic leadership role, shaping the organisation’s people strategy and driving a values-led culture. You will inspire and empower people, ensuring a motivated workforce that delivers excellence. You will be acting as a champion for learning and development by creating an environment where people grow, innovate and truly feel valued.

Beyond shaping culture, you will play a pivotal role in ensuring that BUCS operates safely and is compliant. From health and safety to safeguarding the experience of our staff and participants, you will lead best practices and work closely with the governance and compliance team to meet all statutory and industry regulations.

Collaboration is key in this role. Working with the senior leadership team and management team, you will align people strategies with organisational goals. Additionally, you will oversee key safeguarding matters, monitor disclosures and case management, and escalate concerns to the CEO and the Board as required.

This is an exciting time to shape the future of BUCS through forward-thinking people-first leadership. If you are a strategic thinker who thrives on building and fostering a positive, inclusive culture, we would be delighted to hear from you.  

Working at BUCS

BUCS prides itself on being an ambitious and challenging place to work, where staff enjoy work, embrace development opportunities, and have fun.

We're open to discussing what flexibility could look like for the right candidate!

Benefits include:

• Generous Pension Scheme
• Paid Health Care Plan
• Tax-free - Cycle to work scheme
• Christmas Closure from 24th December- 2nd January time off! 
• Volunteering Day leave
• Flexible hours - hybrid working
• Wellbeing and Social activities
• Company-supported Learning and Development opportunities
• Access to sporting events such as Wimbledon and 6 Nations ! 

Please apply on our recruitment platform Applied 

The successful candidates will be invited to a virtual interview the week commencing the 4th August 2025.

The role will close 11:59pm, 27th Jul 2025 BST. 

If you have any questions about the role please contact a member of the BUCS team.

Our Recovery Worker will be an integral part of the 121 floating support service which is an integrated, coordinated and holistic service aiming to support individuals with mental health needs within the community.

You will have a case load of clients to manage their health and wellbeing, maintain independence and identify strengths, goals and aspirations.

Your focus will be reducing social isolation and building social networks of support and signposting clients to local community resources. You will help the team in promoting an environment where service users are experts by their experience.

Purpose of the post

The Engagement and Involvement Lead will engage with young people, families, schools and other interest-holders in the process of designing, delivering and ensuring the best outputs from the Adolescent Health Study, and is critical for the success of the project.  We are at the early stages of laying the foundations for this and in this new role we are seeking an experienced and passionate individual to co-ordinate and lead AHS’s cross-UK participant and public involvement and engagement activities.

This is a role that requires high levels of confidence, autonomy, enthusiasm and skill. The postholder will be responsible for delivering the project’s new Engagement and Involvement Strategy, including:  establishing and coordinating a Young Persons’ Advisory Group for AHS; developing and delivering AHS public engagement and involvement activities; outsourcing and supervising engagement and involvement activities that are better provided by external partners; scoping and advising on which routes for involvement and engagement activities are best suited to different tasks. 

Main responsibilities

Planning & strategy delivery

· Ensuring the study delivers the values and approaches set out in the AHS engagement and involvement strategy

· Planning, delivering and reporting on an ongoing, regular and important programme of engagement events and activities

· Reviewing/revising/adding to existing policies, processes and procedures to support effective working together with people and communities (such as reimbursement, compensation, making reasonable adjustments)

· Developing and implementing appropriate evaluation, monitoring and reporting of Community Engagement & Involvement

· Keeping up to date with good practice & sector advances and sharing these with the AHS team.

Practical engagement and involvement

· Developing methods to enhance engagement and involvement, and helping to build positive relationships with young people and stakeholder groups, including charities, third sector & advocacy groups

· Overseeing day-to-day planning & delivery of a high-quality engagement and involvement programme.  To include, for example:

o Managing and supporting Youth Advisors

o Recruiting and running a standing Young People’s Advisory Group (YPAG)

o Organising & delivering other ad hoc engagement activities as necessary

· Securing external partners where necessary, and managing contracts and delivery of their work across the UK

· Ensuring that any external parties (e.g. organisations, freelancers, consultants) supporting AHS’s involvement and engagement work have clear roles, responsibilities & goals

· Working with the Head of Communications to develop and manage provision of relevant information to members of the public, teachers, young people & researchers

· Keep clear records of involvement and engagement activities, ensuring results are used to inform the study and the wider research community.

Team support

• Checking for and capitalising on possible opportunities for engagement and involvement to be embedded in the work of the wider team
• Ensuring appropriate induction, training, mentoring and support is organised for the research team and communities involved
• Sharing examples of emerging good practice and CEI (Community Engagement & Involvement) impact across the research team.

Wider

• Contributing to shared learning and future sustainability as part of wider CEI communities of practice
• Acting as a key point of contact for community members and partners involved in the research
• Representing and presenting the AHS study’s engagement and involvement work to the wider research community at a senior level, including in national engagement & involvement networks as necessary.

Knowledge, skills and experience

Essential criteria

· Undergraduate degree or equivalent qualification in a relevant field

· Experience developing and delivering engagement and involvement activities with young people and other relevant interest-holders (such as parents, families, teachers and schools)

· A proven track record or professional background in working with young people – such as in youth work, counselling, mentoring, education, or a related setting

· Understanding and experience of good practice in youth engagement and involvement,  including the principles and implementation of safeguarding, data protection, and inclusive practice

· Awareness of culturally sensitive approaches and methods to be inclusive of all relevant perspectives, including  marginalised and vulnerable groups

· Experience of successful project management and ability to deliver, working independently.

· Ability to design and deliver workshops, focus groups or meetings that encourage open dialogue and collaboration

· Ability to manage a budget and report on financial activity accurately

· Ability to work collaboratively within a multi-disciplinary team, with experience of working alongside and influencing senior level professionals

· Research literacy, with a clear understanding of large UK-wide research initiatives and the various competing demands and pressures the study will face

· Excellent written and verbal communication skills - able to communicate effectively and confidently with a range of stakeholders and to summarise and report key information clearly and accurately, both verbally and in writing

· Demonstrated commitment to youth participation and the meaningful inclusion of young people’s perspectives.

· Confident using online tools (e.g. MS Teams, Zoom), and collaborative platforms (e.g. SharePoint, Microsoft 365)

Desirable criteria

· Relevant qualification in engagement and involvement

· Post-graduate degree or equivalent experience

· Understanding of key concepts and challenges in young people’s health and wellbeing and the transition to adulthood

· Familiarity with health research and data governance frameworks

· Understanding and knowledge of key potential partners across the UK for delivering youth engagement in the sector.

· Experience using digital engagement and facilitation tools for online workshops (e.g. Miro, Mural, Mentimeter, Canva, PowerPoint)

Dimensions

· This has been designed as a full-time role, although part-time work could be considered for the right candidate.

· Flexible working across several geographical locations in the UK.  Travel may be required to AHS locations and partner organisations.

· AHS is a national organisation, and our activities take place across the UK.

Application Process

This post is subject to receipt of satisfactory references, an enhanced DBS check and right to work in the UK (visa sponsorship is not available). Please apply with a CV and a covering letter (of no more than two pages) explaining what you can bring to this role, and including your current salary.

The closing date for this position is midnight on Sunday 17 August 2025.

Interviews are currently expected to be held during the week commencing 08 September, tentatively scheduled on Thursday 11 or Friday 12 September 2025.

Equal Opportunities Policy Statement

AHS is an equal opportunities employer, and as such aims to treat all employees, consultants and applicants fairly. AHS is an equal opportunities employer, and as such aims to treat all employees, consultants and applicants fairly. It is our policy to provide employment equality to all, irrespective of age, disability, gender identity or expression, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation.

Beyond these protected characteristics, we acknowledge the importance of socio-economic background, childcare and caring responsibilities, educational background, neurodiversity, and any other factors that shape an individual’s identity and opportunities. We strive to create an environment where all colleagues feel valued, supported, and able to contribute fully.

Values

It is an exciting time for the Adolescent Health Study (AHS) as we establish our senior leadership team and begin to plan the pilot studies. As the senior executive team evolves, the AHS values will be grounded in inclusivity, integrity, accountability, and collaboration.

Job overview

As the official charity partner of North Bristol NHS Trust, Southmead Hospital Charity (SHC) raises funds to support the healthcare services at Southmead Hospital, Cossham Hospital and in the Bristol, South Gloucestershire and North Somerset communities. From pioneering research, cutting-edge equipment, and healing spaces, to patient, family and staff support, donations make the biggest difference to patients and their families. 

We are looking for an exceptional administrator to join our small and dynamic team. You will be joining an ambitious and successful team with exciting plans to impact more patients, research and increasing support our staff across the Trust. 

This is an exciting time to work for an official NHS charity. We've got ambitious plans to grow our income and impact over the next 12 months, including launching a new fundraising appeal to support victims of stroke and neurological injuries. You'll work collaboratively across the team to identify opportunities to reach new audiences, maximise awareness and leverage our existing supporter base to help us reach our goal. 

Main duties of the job

The post holder will be part of the Charity’s fundraising team providing administrative support to the whole team to enable all fundraising roles to focus on activity which is strategic, relational and proactive. With specific responsibility for the delivery of donation thank you letters, stewardship calls, event participation registration and some research, the role will work collaboratively with those responsible for all income streams.

The post holder will require a good knowledge of fundraising and networking skills with the ability to identify influential contacts both internally and externally.

Working for our organisation

During 2024-25, Southmead Hospital Charity's donors, fundraisers, local businesses, and charitable trusts donated an incredible £1.7 million to support our local hospitals. Working closely with NBT colleagues, SHC delivered 501 projects to support patients, their families, and our 12,500-strong workforce. 

North Bristol NHS Trust is the regional Major Trauma Centre, and an internationally recognised centre of excellence in a range of services and major specialities. Our vision is that by enabling our teams to be the best that they can be, we will provide exceptional healthcare, personally delivered.

We commit to treating each patient as an individual with respect and dignity, aiming to deliver excellent clinical outcomes and a first-class experience for everyone who uses our services.

North Bristol NHS Trust values all people as individuals. We aim to be an anti-discriminatory organisation and are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We welcome applicants from all underrepresented groups.

Detailed job description and main responsibilities

General

• Deliver high quality administrative support to the fundraising team including personalised thank you letters and quality stewardship calls that deepen relationships, encourage regular giving, prompt event participation registration and research. 

• Act as the main contact person for the team for incoming queries from inside and outside NBT, including managing team centralised mailboxes and providing additional administrative support to all members of the team as and when required 

• Support the Community Fundraising Manager as required. 

• Support the Charity Director and Head of Fundraising to ensure that a donor centric approach is at the core of all activity and that high standards are developed and maintained throughout the Charity team.

• To provide the Director, Head of Fundraising and all team colleagues with detailed updates through regular team reports. 

• Ensure that all cash handling, banking, donor acknowledgement and receipts are kept in accordance with charity best practice. 

• Demonstrating a positive and proactive approach in supporting the team by planning, arranging relevant materials, setting up meetings and preparing, attending and following up from events. 

• Keep up to date on all new governance regulations issued by the Charity Commission, Fundraising Regulator and Information Commissioner’s Office. 

• Maintain and develop key relationships with stake holders such as fundraisers and donors. 

• Support the activity of the corporate and legacy fundraising programmes by funnelling through opportunities for wider relationship development to maximise total charity income. 

• Support and deliver the activity within the grateful patients’ programme. 

• Collate and send information and material as requested by fundraisers and supporters including fundraising packs, forms, t-shirts, banners and ensure accurate stock information is maintained. 

• Work collaboratively with data insight, and marketing and communications colleagues as well as wider NBT staff to develop in-depth knowledge of services/projects and gain access to quality information/data to strengthen proposals and to effectively report on impact. 

Other 

• Adhere at all times to the Charity’s policies and procedures. 

• Ensure the effective and efficient use of the Charity’s resources.

• Ensure that all duties are carried out to the highest professional standard. 

• Be aware of the responsibilities with regard to Head and Safety. 

• To liaise with staff involved in specific events and projects which will include volunteers and external agencies. 

• Ensure that all data is handled confidentially and is compliant with the Data Protection Act, especially with regard to records of donors and volunteers. 

• Will have to meet and work with members of the public at fundraising events. 

• Will have to work from other locations as and when necessary. 

• Will have to work some evenings and weekends as and when necessary (time off in lieu agreed). 

The Cathedral Chapter is in the process of refeshing its Mission and Vision within a Strategic Development Plan (due to be published in early 2026), and as part of this the Cathedral’s fundraising priorities will be decided and a Fundraising Committee formed to oversee and direct the task of building sustainable income within a fundraising strategy. The Head of Fundraising will be responsible for drafting this strategy and enacting it once complete, and for all other aspects of fundraising at the Cathedral. With the assistance of a Fundraising Officer, the Head of Fundraising will be responsible for delivering the various Fundraising income streams.

ESSENTIAL SKILLS AND ATTRIBUTES

Educational
- Degree level, or equivalent experience.

Experience
- In-depth knowledge and experience of fundraising at management and implementation level.
- Evidence of success both in achieving targets and in managing staff and strategies.
- Experience of managing and delivering change – both with staff and with projects.
- Experience in managing income/budgets.

Knowledge and Skills
- An understanding of and willingness to promote the distinctive ethos of the Church of England and of Guildford Cathedral.
- Clear, compelling and articulate verbal and written communication skills.
- A high level of new technology competence including the use of digital media (website, search), social media, and CRM software.
- The capacity to value the volunteers who work in the Cathedral and to respond to the needs of those who come seeking help and advice.
 

Personal Attributes
- A good manager and engaging team player, with the personal qualities necessary to work well with other members of the Cathedral team, both paid and volunteer.
- Enthusiasm and the desire to achieve.
- A creative approach to problem-solving
- The emotional and intellectual intelligence to engage successfully with a wide variety of audiences.
- The ability to work independently and under pressure.
- The capacity to set and reach ambitious goals, and to garner the support of others.
- Comfortable working in a Christian environment.

DESIRABLE SKILLS AND ATTRIBUTES

Experience
- Previous experience in working in a unique setting such as a listed building or similar.  Applicants should be able to prove their positive impact on fundraising success in a challenging environment.