Office And Database Manager Jobs in Holborn, Greater London
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Arthritis Action is seeking an enthusiastic, organised and adaptable Office Administrator to join our team and ensure the smooth running of our office.
This is a varied and integral role providing administrative support to Arthritis Action’s Finance, Executive Management, Services Teams and Trustees, working under the supervision of the Operations Manager.
Your role will provide day to day operational assistance in our London office including: meeting and diary management, writing minutes and providing admin support across the Charity. Liaison with the landlord and office suppliers, assist with finance including processing direct debits, staff credit cards and supplier invoices and compiling monthly reports. You will also be the first port of call for incoming calls and manage incoming/outgoing post and IT administration.
Key Responsibilities – the role will include but not be restricted to:
- Providing admin support to the Finance, Executive Management and Services Teams
- Ensuring smooth running of the office and troubleshooting issues that arise
Office & Executive Admin
- Support CEO with scheduling meetings, database entries and diary management
- Support with administration of Committee & Trustee meetings, and writing minutes
- Provide admin support for the Executive Management Team
- Responsible for premises troubleshooting, arranging minor repairs, cleaners, and refurbishment
- Liaise with landlord and office contacts where necessary
- Deal with incoming and external post and franking machine.
- IT administration
Finance
- Process staff credit card transactions
- Set up and process all direct debits and reconcile with monthly reports from the Direct Debit supplier
- Upload invoices, donations and other transactions, and file supplier invoices
- Other ad hoc finance tasks
Services & Team Support
- Be the first point of contact for incoming telephone calls to Arthritis Action
- Organise monthly team meetings and write the minutes
- Respond to research requests
Other Activities
- Other tasks relevant to the level of this post may be asked of you
About Arthritis Action
Our vision is for people to live active lives, free from the impact of arthritis. We want to empower people with arthritis to take control of their lives, manage their condition and reduce the need for medical intervention.
Founded in 1942, Arthritis Action is the only UK charity giving hands-on, practical help to combat the pain of arthritis through self-management and lifestyle advice. We offer people with arthritis a holistic self-management approach, looking at both the physical and mental aspects of arthritis.
Our self-management approach encompasses a wide array of services, including personal dietary and nutritional advice, and access to physical therapies with approved practitioners. We also offer people in various communities the opportunity to take part in self-management events and online groups. Through our approach, we help people with arthritis gain the knowledge and confidence to manage their condition themselves, and enjoy a more active life with less pain.
PERSON SPECIFICATION
EXPERIENCE & SKILLS
Competent in Microsoft Office packages - Essential
Experience in delivering strong customer service - Essential
Excellent verbal and written communications skills - Essential
Efficient organisational and time management skills - Essential
Experience of supporting an Executive Team and writing minutes - Essential
Experience of working in the Charity sector - Desirable
Experience of managing a database/CRM - Desirable
ATTRIBUTES
Excellent customer service and inter-personal skills - Essential
A self-starter, able to work on own initiative where required - Essential
Enthusiastic team-player with a can-do attitude - Essential
How to Apply:
Applications should be in the form of a CV with a covering letter explaining your interest in and suitability
for the role. Please provide both email and telephone contact information for yourself. Candidates must be eligible to work in the UK. Please note that only short-listed candidates will be contacted.
Applications should be received by 23:59 on Monday 8 April 2024 at the latest.
First-round interviews will be held in the London office (56 BUckingham Gate) on Monday 15 April 2024.
Second-round interviews will be held over Zoom. Date tbc.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert ahead of the deadline should we receive a sufficient number of applications.
Arthritis Action is an equal opportunities employer. We treat employees and job applicants in the same
way regardless of age, disability, marital status, gender reassignment, race, colour, nationality, ethnic
origin, sexual orientation, religion or belief.
Early application is encouraged as we will review applications throughout the advertising period and
reserve the right to close the advert ahead of the deadline should we receive a sufficient number of
applications.
Applications should be received by 23:59 on Monday 8 April at the latest.
First-round interviews will be held in the London office on Monday 15 April. Second-round
interviews will be held over Zoom. Date tbc.
The client requests no contact from agencies or media sales.
We are a multi-award-winning, creative, and innovative organisation, and the Database Officer is a role at Al-Khair Foundation, sitting within the Database team and delivering on a range of database tasks and processes utilising our Salesforce database. We’re looking for someone who has a good working knowledge of database systems and who understands their importance to organisations like Al-Khair Foundation. We seek someone who is naturally process-driven and has a great eye for detail. You will be responsible for specific monthly processes, such as organisation income reconciliation and ongoing data uploads and cleansing for the Fundraising teams. You will also become a champion for Salesforce and understand the importance of CRM to help Al-Khair Foundation achieve our goals and provide a better service to our donors, supporters, and participants.
Your Role
Al-Khair Foundation uses Salesforce to manage relationships with our donors, supporters, and stakeholders, including recording all donations made to the organisation. Al-Khair Foundation’s Database Officer will be responsible for the monthly delivery of the income and data reconciliation processes for the Fundraising teams, which includes liaising with a wide range of external agencies and the website to successfully download and query files, update and create new supporter records on the database, process cheques and payment requests, and work closely with the Finance team to ensure all anticipated and banked income tallies correctly.
You will also work closely with colleagues in the Database team to support and maintain regular database processes, data cleansing, and other database-related functions that happen on a monthly or quarterly basis. This may include responding to and being responsible for Support Ticket queries in relation to income, data, and/or the database generally and working with external database agencies such as our web platform partners and Salesforce.
Aside from these core duties, from time to time, you may also carry out general administrative tasks on behalf of the Supporter Engagement team. This may include supporting the Supporter Care Assistant during busy periods with customer care via email and telephone and recording updates, processing invoices, and maintaining and updating team rotas and trackers.
Your Responsibilities
- Delivering the monthly data reconciliation and income reconciliation processes, which include downloading and uploading data files.
- Supporting the Fundraising teams with their monthly income recording and reconciliation.
- Liaising with external agencies and the Finance team.
- Checking for and correcting inaccuracies and updating supporter records.
- Running reports for the Fundraising and Finance teams.
- Maintaining and carrying out regular database processes, including data cleansing.
- Supporting the Database Coordinator and the Senior Data Manager to encourage best-practice use of the database across the organisation, including assisting with onboarding and new user training and being on hand for day-to-day technical support when the Database Coordinator is unavailable.
- Working with external partners (i.e., telemarketing agencies) to ensure the successful and smooth transition of data onto the database.
- Spotting and reporting database glitches and problems.
- Supporting with the ticketing system as a second point of contact in the Database team.
- Contributing to creating a culture committed to the safeguarding of children and adults and compliant with Al-Khair Foundation’s Child Safeguarding and Adults at Risk Policies.
Who You Are
To be successful, you will be:
- Someone who has experience using a Salesforce database to carry out day-to-day tasks and who understands their importance for organisations such as Al-Khair Foundation. Charity/NGO experience would be an advantage.
- Someone with excellent attention to detail and good numeracy skills.
- A great communicator who can manage a variety of stakeholder requirements and resolve requests in a timely and accurate manner.
- Able to organise your time and own workload effectively and able to work to deadlines in a busy environment.
- Able to learn new processes and systems swiftly and diligently.
- Able to work under your initiative, take instructions from others, and work well as part of a team.
- Experienced in carrying out administrative tasks and processes in an office setting, with good knowledge of Microsoft Office, especially Excel.
- Keen to learn more about the inner workings of database management.
For further information and to apply, please visit our website via the Apply button.
Location: Hybrid working part London Office (Islington, London) part home work. The post holder will work a minimum of 1 day per week in the office.
Salary: £34,550 per annum
Hours: 35 hours per week
Closing date: 9 April 2024 at 10.00am
Interview date: 17 April 2024 over video
This is a permanent role.
Who we are looking for
Volunteering is a growing area at JDRF with huge potential to connect with people who want to give their time to support the work we do by sharing their lived experience, their enthusiasm or their core skills. To do this we are looking for a passionate, organised and collaborative person to manage our centralised volunteer department.
You will work with teams across JDRF to recruit, retain and steward our amazing volunteers as they support the work JDRF delivers for people living with type 1 diabetes. Promoting the benefits of working with volunteers and ensuring that all teams within JDRF consider the impact volunteers can bring to our work.
You will lead on our volunteer programmes, the Insight and Experience Panel and Youth Ambassadors Programme. Ensuring volunteers receive excellent stewardship alongside delivering to the needs of JDRF. Reviewing and evaluating the programmes alongside agreed KPI’s alongside the administration of these programmes.
You will ensure there is a portfolio of volunteer opportunities that support organisational need and match volunteer motivations and that we review and evaluate the success of opportunities available.
As the first point of contact for volunteer queries, you must be a confident communicator both verbally and in writing. You should be as happy to pick up the phone as you are to write out an email and be able to judge what type of communication works best in different instances.
You will also be responsible for ensuring that all information relating to volunteering is recorded on our database. And that the data is used to help support decisions made within the department.
Above all we’re looking for someone who can get excited about volunteering and champion the benefits of getting involved.
Experience required
You’ll have previous experience of:
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Recruiting, retaining and stewarding volunteers
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Administration, data entry, record keeping, correspondence across different audience
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Recording and analysing data
About JDRF
JDRF is the world’s leading charitable research funder into type 1 diabetes, improving lives until we find the cure. We are dedicated to our 400,000 strong type 1 community in the UK and work closely with our international affiliates across the world, including the US, Canada and Australia.
You will find a vibrant atmosphere and spirited team at JDRF, always striving to make a difference to people living with type 1.
Employee benefits
As an employer we offer:
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Hybrid working arrangements
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Flexible working and will consider compressed hours
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Generous annual leave entitlement – 25 days per year plus bank holidays for full-time staff with leave increasing after three and five years’ service
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Health cash plan that allows you to claim for some treatments such as dental, optical and physiotherapy treatment
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Season ticket and cycle loan
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Pension scheme
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Family-friendly policies – maternity, paternity, adoption and shared parental leave at enhanced rates
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Personalised training to suit your career aspirations and professional development
JDRF is an equal opportunity employer, we welcome applications from all individuals regardless of race, gender, disability, religious belief, sexual orientation or age.
The client requests no contact from agencies or media sales.
ROLE
Stella Maris is growing as a charity, in terms of income generation and new programmes of activity around the world. To help support this development, we have created this new important role. The Fundraising & Communications team at Stella Maris comprises about 12 staff members (some full time; some part time). The team and the charity have now reached the point in their evolution where we need to appoint a Major Donor Manager. This post holder will offer excellent stewardship to our existing Major Donors. He/she will also help to identify and cultivate new potential Major Donors from within and outside our existing pool of individual donors. He/she will substantially grow the Major Donor income stream for the charity. He/she will cultivate and steward Major Donors to give in new and more impactful ways, will increase giving levels, will increase the number of Major Donors, and will create lasting and meaningful relationships with our most committed and generous supporters. This is an exciting opportunity for a dynamic, motivated and effective Major Donor fundraiser. The postholder will help us, as a leading maritime charity, to achieve our mission to support seafarers, fishers and their families around the world.
MAIN PURPOSE
The Major Donor Manager, reporting into the Director of Development and working with some guidance from the Head of Major Gifts, will maintain and grow a stable pipeline of income from Major Donors. He/she will secure unrestricted and restricted income from a portfolio of Major Donors to support the activities of the Stella Maris network in the UK and overseas. He/she will produce cultivation plans for individual Major Donors, meet them, craft tailored applications and reports for them.
DUTIES AND RESPONSIBILITIES
1 Manage relationships with a portfolio of Major Donors in accordance with the Charities fundraising strategy and giving programme activity.
2 Establish individual donor cultivation, engagement and stewardship strategies, ensuring each prospect and existing donor has an appropriate communications and cultivation programme in place.
3 Ensure that donor profiling and research activity is undertaken on existing and potential Major Donors (within data protection regulation guidelines) in order to enhance and develop relations.
4 Identify potential Major Donors from within the Mid-Value Donor portfolio and help graduate them up to Major Donor giving levels.
5 Working with the Governance and Executive team, conduct meetings and visits with individual Major Donors around the UK.
6 Accompany Major Donors on port visits within the UK and possibly abroad.
7 Craft carefully tailored applications, thank you letters and reports for Major Donors.
8 Support other senior staff and stakeholders, such as Trustees, in cultivating relationships with Major Donors by providing research and other information as required, and bringing them to meetings with Major Donors when appropriate.
9 Build and cultivate relationships with intermediaries, e.g. wealth advisers, lawyers.
10 Arrange events for Major Donors.
11 Ensure that all activity is recorded accurately on the charity’s Customer Relationship Management database, and that actions are undertaken in a timely and professional manner.
12 Extract monthly reports on activity levels with Major Donors, e.g. number of contacts, meetings, asks, etc., and circulate this internally to selected senior staff members.
Closing date for applications 2359 hours on 25 April.
Short listing 29 – 30 April.
Candidates notified of shortlisting results 2 May.
1st Round of Interviews in London 7 May.
2nd Round of Interviews (if required) 8 May.
Candidates notified of outcome 10 May.
The Corporate Partnerships Account Manager plays a pivotal role in the Fundraising and Communications directorate and is responsible for managing, stewarding, renewing, and growing our corporate partners to meet our fundraising income targets. Our partners range from complex programmatic-focused partners to employee engagement-driven partners and reflect a combination of financial support, skills-based support, and volunteering. The role is varied and requires strong time management, excellent written and verbal communication skills, relationship management, and a deep understanding of industry standards, best practices, and trends. You will be required to engage and influence a wide range of partner stakeholders plus collaborate across our Fundraising and Communication Directorate, Delivery Directorate, and Finance teams to meet the needs of our partners.
Key Responsibilities
Lead the management of our corporate partners, developing and delivering partnership strategies and stewardship plans for each account to deliver against the objectives and meet income targets.
· Work closely with the New Business Senior Manager to ensure the collaborative transition of new partners into account management, liaise with the Volunteering and Events Manager to deliver volunteering opportunities to partners, and the Fundraising Officer to promote challenge events to our partners.
· Support the CEO on the development and management of stewardship for select trustees and senior partner contacts.
· Accurately forecast and manage expenditures for our partners, creating mitigation plans when necessary
· Contribute to the organisation and team’s annual plans, strategies, and budgets.
· Develop, monitor, and maintain systems and processes including Salesforce database, financial accounting, account management plans, contracts, and due diligence.
· Understand and support the vision, mission, and aims of London Youth.
· Reflect our inclusive culture in your day-to-day work and support a positive health & safety and safeguarding culture in your interactions with colleagues.
· Follow our organisations anti-racism principles and practices as you actively promote and respect diversity and inclusion in all aspects of your work and working relationships.
Skills, Knowledge & Expertise
· Excellent relationship management and stewardship resulting in demonstrable account growth.
·Effective account management with six-figure corporate partners.
· Experience using creativity and innovation to diversify income from partners resulting in growth.
·Polished communication and people skills to champion, and act as an ambassador for London Youth in the business world, including preparing and leading presentations.
· Detail-driven, strategic, motivated, and have a forward-leaning approach to business.
· Wide breadth of knowledge of the charity sector, including fundraising standards, best practices, and trends.
· Ability to work independently, multi-task, and prioritise a busy workload.
· Strong written communication skills and experience in developing compelling proposals and collateral.
· Experience working with internal stakeholders teams to help ensure partnership deliverables are met.
· Passion for personal and professional development, as well as a proven can-do attitude to get involved in various aspects of fundraising delivery when/if needed.
Attributes and behaviours:
· Passionate and demonstrably committed to improving the lives of young people.
·A commitment to quality and attention to detail.
· Ability to work on your own initiative.
· A highly competent and collaborative team worker.
· Discretion and the ability to maintain confidentiality.
· Willingness to learn new skills.
· Ability to work in a changing and flexible organisation.
About London Youth
We are London Youth: a charity on a mission to support the capital’s youth sector to improve the lives of young people. We do this with and through our members – a network of 600 youth organisations – and at our two outdoor residential centres, Hindleap Warren and Woodrow High House.
Throughout our 135-year history, community youth organisations have provided a constant lifeline and a vital safe space outside the family and formal education, where young people can develop confidence, resilience and skills. Young people need opportunities outside school to have fun with their friends, to make a positive change in their communities and to shape the city they live in.
We look to work with all young people, focusing particularly on those who wouldn’t otherwise have access to the kind of opportunities we offer.
Last year we worked with over 28,100 young people through our sports development, employability, youth action and involvement, mental health, arts and outdoor education programmes. Our member network supported over 575,000 young Londoners. We delivered 149 training sessions to over 1,000 youth professionals.
The client requests no contact from agencies or media sales.
A little bit about the role
The fundraising manager role sits in the fundraising team within the external relations division. The fundraising team is responsible for raising between £1m and £1.5m in fundraised income annually. Frontline’s philanthropic income complements the significant contract income the charity receives from central and local government and enables the charity to carry out its broader mission to create social change for hundreds of thousands of disadvantaged children.
Since we were founded in 2013, Frontline has leveraged its success to build committed, high impact partnerships with a number of prestigious supporters including, trusts and foundations, corporates and high net worth individuals. Our new fundraising strategy focuses on continuing to grow our network of supporters by maintaining excellent relationships with our current funders while identifying new potential donors, and at the same time testing and developing fundraising through community and events and individual giving.
We are now looking for a fundraising manager to help drive this strategy forward. The successful candidate will have experience across a range of fundraising areas (in particular community and events fundraising, individual giving, digital fundraising as well as corporate or major donors) to add strength to the team and allow us to pilot new fundraising initiatives.
Some key responsibilities include:
- Lead on developing our public fundraising income (individual giving/community and events fundraising), working with other teams and external agencies where suitable to increase engagement among our audiences and grow our public fundraising income.
- Work with and develop relationships with existing corporate supporters and bring on board new corporate supporters to grow income from this area, including through staff fundraising activities
- Work with other teams to develop opportunities to bring funders closer to our work and help inspire a culture of fundraising across the charity.
- Support the head of fundraising with the development of Frontline’s long-term fundraising strategy, monitoring progress towards annual revenue goals.
A little bit about you
You’ll be an enthusiastic target-driven fundraiser, with experience in building up public fundraising (including community, events and individual giving) and working towards financial targets and growing income. We’d like to see someone with strong writing skills, and are able to express creative and sometimes complex ideas in simple and effective language.
We have a fast-moving culture within the team and organisation, so we’re looking for someone who is who is well organised, details-focused and can use their initiative to do what works. You will have excellent communication skills, be able to build relationships with people and be willing to learn. There are lots of opportunities for growth and development in this role – and for the right candidate to make the role their own.
If you feel you have the skills to make a real impact and contribute to creating lasting social change for children and families, we would love to hear from you.
We have increased the diversity of Frontline’s workforce in the last 12 months, but we need to do more to have greater racialised minority representation in our senior roles. We know the value racialised minority voices bring and therefore, we are strongly encouraging applicants from these backgrounds to apply. We are also a disability confident employer and welcome applicants with disabilities.
We reserve the right to close this role ahead of the deadline once we reach a suitable number of applications, so please apply as soon as you can!
Womankind Worldwide is a global women’s rights organisation working in partnership with women’s rights movements and organisations to transform the lives of women and girls. We strengthen and support women’s movements in our focus countries in Africa and Asia, and take collective action at regional and global levels, to ensure women’s voices are heard, their rights are realised, and their lives are free from violence.
This role will report to the Philanthropy Manager as part of the Fundraising and Marketing team who are a brilliantly supportive, high performing team of ten. The Major Donor Manager will work closely with colleagues across the organisation as well as Womankind’s partners, donors, and other external stakeholders. You will be joining a dedicated team of people who are passionate about working with women’s movements across the world. You will find more information about Womankind on our website
We aim at all times to recruit the person who is most suited to the job and welcome applications from people of all backgrounds – men and women, people of all ages, sexual orientations, nationalities, religions and beliefs.
However, as part of Womankind’s commitment to addressing the under-representation of Black and People of Colour in our organisation and in programme and grant management roles in the wider charity sector, we particularly encourage applications from Black and People of Colour candidates as a part of the positive action initiative under the Equality Act 2010.
If you have a passion for women’s rights and a demonstrable track record of building long term relationships with major donors to significantly grow income, we’d love to hear from you.
Role Purpose
In this role, you will be responsible for leading the development and implementation of Womankind’s Major Donor Strategy to drive sustainable growth of our major donor portfolio.
The small major donor programme at Womankind has been established for several years. The Major Donor Manager will be responsible for new business within the portfolio, inspiring prospects and onboarding new high value relationships with individuals from a variety of different sources. The Major Donor Manager will also steward the relationships with our existing major donors and work with colleagues across Womankind to manage large gifts.
Key responsibilities
Strategic management and planning
- Lead the development and implementation of Womankind’s major donor fundraising strategy to grow both restricted and unrestricted income from existing and new major donors
- Develop and maintain a good understanding of gender and development issues and remain informed on Womankind’s activities ensuring that applications to donors are of a high quality and accurately reflect our organisational strategy
- Develop, manage and monitor budgets and provide internal financial reports, income analysis and forecasting and monthly key performance indicators using Womankind’s fundraising database
- Ensure that major donor income and relationships are accurately reflected in Womankind’s fundraising database at all times and reconcile income with the Finance team
- Participate in cross-organisational initiatives and groups as willing and required
New business
- Identify and research high quality prospects, maintain appropriate prospecting systems and develop cultivation and solicitation plans working with senior staff and trustees
- Increase major donor income by making face-to-face asks personally and by supporting senior staff and trustees to do the same
- Work with fundraising colleagues to maintain a strong case for support in line with Womankind’s strategy, and package up Womankind’s work to inspire major donors to give
- Develop and test tailored opportunities to give including matched giving and emergency appeals
- Lead a wealth screening project to identify new prospects including managing an external agency to deliver this work
- Lead the establishment and development of a Womankind Fundraising Board
Cultivation and Stewardship
- Work with colleagues across Womankind to deliver engaging donor cultivation events (online and in person) to maintain and grow the support of existing donors and inspire new prospects to give
- Develop and deliver an excellent stewardship programme for major donors including face-to-face meetings and reports
- Work strategically with other members of the Fundraising & Marketing team to ensure a coherent approach between major donors, corporate supporters and individual donors.
Mid-Value Programme
- Work with the Individual Giving Manager to develop a plan for a mid-value donor programme
- Use Raiser’s Edge database to identify mid-value donors and prospects
- Cultivate mid-value donors and prospects through appropriate supporter journeys
Person Specification
Essential experience, skills and knowledge
- Experience of developing and implementing major donor strategy to deliver growth in income
- Experience of identifying new prospects and developing relationships to secure income
- Demonstrable track record of raising funds from a range of major donors including securing gifts in excess of £50,000 and meeting income targets
- Experience of soliciting major gifts face to face
- Experience of producing inspiring and engaging copy for a range of donor communications
- Strong presentation and communication skills with the confidence to deal with a range of stakeholders, senior staff and trustees
- Proven ability to form good working relationships and to motivate and coordinate colleagues across the organisation
- Experience of developing and organising donor cultivation events or initiatives
- Good organisational skills and the ability to prioritise, work to deadlines and work on own initiative
- Experience of using databases to prepare management information and proven ability to prepare, maintain and report on income and expenditure budgets.
- Strong and demonstrable understanding of the fundraising arena and of issues and innovations within major gift fundraising.
- An understanding of Womankind’s Equal Opportunities policy and Womankind’s vision and values
Desirable experience, skills and knowledge
- Good knowledge of development theory and practice, including a sound knowledge of women’s human rights
- A good knowledge of the funding environment in the women’s rights or international development sector
- Experience of developing and managing a Fundraising Board or similar
Reporting Structure
This position reports to: Philanthropy Manager
The post holder will be expected to undertake other responsibilities not outlined above which are commensurate with a role of this nature and which have been discussed and agreed with the line manager.
The post holder must be committed to the mission, vision, values and aims of Womankind Worldwide as it seeks to support and speak out about women’s human rights and development with a feminist voice internationally.
All posts at Womankind are expected to contribute towards developing a supportive working environment, and demonstrate a commitment to professionalism and respect, transparency and accountability and uphold quality standards as outlined in policies and procedures, and in compliance with Womankind’s Equity, diversity and inclusion policy.
Hours: 21 hours
Salary: £ 50,891- £54,087 per annum (Pro-rata 0.6 FTE £30,534-£32,452
Contract: Permanent
Probationary period: 6 months
Holidays: 25 days per annum plus public holidays in the country in which you are based, plus 3 days office closure to be taken over the Christmas and new year period when the office is closed).
Pension: Womankind has a contributory pension scheme in place
Other benefits:We offer a wide range of flexible working options, enhanced family leave, group pension scheme and free eye tests
This position is located in the UK and the post holder must have the right to work in the UK.
Deadline for applications: midnight Sunday 21st April
1st round interviews: WC 29th April 2024
2nd round interviews: If required
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
About Hope for the Young
Hope for the Young is on a mission to remove the obstacles to young refugees and asylum-seeker’s education and well-being through a bespoke package of one-to-one mentoring, advocacy, and financial support.
Founded in 2008, Hope for the Young has grown from a small grant-making charity led by its Trustees to an organisation that, last year, worked closely alongside 135 young people, with 11 staff members, and 150 dedicated volunteer mentors.
Our Mentoring Programme operates London-wide and matches young refugees and asylum-seekers aged 16-25 with trained volunteer mentors who provide tailored one-to-one support and advice according to their needs.
Our Grants and Advocacy Programme promotes equal access to education for young refugees and asylum-seekers across the UK whose immigration status makes them ineligible for student finance, and those who are facing extreme financial hardship. We provide educational bursaries that pay for tuition fees, living allowances, and travel expenses alongside tailored advocacy support and advice throughout their studies.
As we embark on our next 3-year strategy, we are seeking an exceptional and proactive leader who can oversee all aspects of our Fundraising and Communications at Hope for the Young, bring fresh ideas, and drive the organisation forward.
About the Role
As our Fundraising and Communications Manager, you will play a pivotal role in advancing our mission and expanding our impact so that more young refugees can access the education and one-to-one support they need to rebuild their lives in the UK. You will be responsible for developing and implementing strategic fundraising campaigns, cultivating relationships with donors and supporters, writing funding applications, and effectively communicating our message to a range of audiences.
Key Responsibilities:
- Develop and execute innovative fundraising strategies to generate substantial income towards Hope for the Young’s programmes.
- Cultivate relationships with individual donors, corporate partners, and foundations to build diverse and sustainable income streams.
- Draft high-quality funding applications to trusts, foundations and statutory sources, working with external consultants as required.
- Plan and oversee fundraising events, campaigns, and appeals, ensuring maximum engagement and participation.
- Provide excellent donor stewardship through high-quality updates and monitoring reports, face-to-face meetings, and other key communications.
- Create compelling content for our website, impact reports, newsletters, videos, and social media to enhance brand awareness and drive donor engagement.
- Shape the fundraising and communications team through recruiting and managing new staff members, consultants, and volunteers where required.
- Collaborate with our team and young people to develop impactful storytelling initiatives that highlight the experiences and achievements of young refugees.
- Monitor and evaluate the effectiveness of fundraising and communications efforts, making data-driven decisions to optimise outcomes.
- Take responsibility for ensuring donor records are up to date on our database (Salesforce) for effective supporter communications and engagement.
About you
- Proven experience in a similar role with a track record of generating substantial income from new and existing donors.
- Exceptional written and verbal communication skills, with a talent for storytelling and crafting compelling narratives.
- Extensive trust fundraising experience including researching, drafting, and submitting funding applications and overseeing multiple reporting deadlines.
- Outstanding interpersonal and networking skills with the ability to build, inspire, and maintain relationships with diverse stakeholders including foundations, high-net-worth individuals, and corporate partners.
- Proficiency in digital marketing tools, social media platforms, and fundraising software.
- Highly organised, proactive, and self-motivated, with a ‘can do’ approach and the ability to juggle multiple tasks and deadlines.
- Passion for Hope for the Young’s work and a commitment to making a positive impact on the lives of young refugees.
This is a fantastic opportunity for someone to develop their career within a dynamic, enthusiastic and supportive team. As the organisation grows and the role develops, there will be scope to grow and shape Hope for the Young’s fundraising and communications team to maximise impact. Hope for the Young is committed to diversity, equity and inclusion and particularly welcomes applications from underrepresented groups and from those with lived experience of the asylum system.
What we offer
- 25 days annual leave, plus bank holidays
- Flexible working options with 1 day required in the office
- Employee Assistance Programme
- £500 Learning and Development budget per year
- A friendly, welcoming, and supportive team
- Quarterly team building days and well-being activities
- Opportunity to work closely with young people from refugee backgrounds and make a meaningful impact
Please send your CV and a cover letter, explaining how your skills and experience meet the requirements of the role, and why you're the ideal candidate to join our team.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
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Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We are looking for a part time Membership Officer to work Monday - Wednesday. This is essentially a job share with our existing Membership Officer who works Tuesdays, Thursday and Fridays. Together, they will lead on administrative support of our membership functions. Reporting to our Office and Events Manager, the post holder will be responsible for the administrative functions that support the smooth running and ongoing success of the organisation around membership.
This is an interesting and varied role that acts as a first 'point of contact’ for the people we work with (such as Member Institutions, Registrants and queries from members of the public), as well as managing the administrative aspect of memberships, such as setting up new Registrants on our CRM system. The role also involves longer term project work such as overseeing the CPD audit and improving and growing membership processes.
We are looking for an enthusiastic and highly motivated individual with previous administrative experience who are keen to join our small and friendly staff team.
Applications will only be considered if they consist of a CV and a cover letter.
The client requests no contact from agencies or media sales.
About the role
Sense has a fantastic opportunity for someone to join our Engagement team as our Database Manager. This is a full-time position working 37.5 hours per week and will be working flexibly between home and our office in King's Cross, London.
It is an exciting time to join Sense as we are at the early stages of a project to replace our core database, Raisers’ Edge. The successful candidate will be critical to the successful delivery of this project by preparing our existing environment and culture for the change. As part of the role, you will drive the effective use of data, and the database, by the Fundraising and wider Engagement teams, to support the delivery of organisational-wide strategic goals. Leading and supporting the Data team to plan, coordinate the delivery of imports, selections and extracts of data for all activities.
Objectives of this role include:
- Clearly understand Sense’s strategic objectives and individual team business plans, ensuring that data in the Engagement Directorate is used consistently to support these goals
- Develop and maintain a streamlined, consistent data architecture across our data estate
- Ensure that colleagues in the Engagement directorate are fully empowered to capitalise on the opportunities provided by data
- Use data architecture and user empowerment to prepare for our new CRM system
Key skills and experience
- Experience of team management and leadership
- Extensive experience in managing a relationship database, preferably Raiser’s Edge, within a fast-paced fundraising/ sales/customer-facing environment.
- Demonstrable ability to determine and manage system and development priorities weighing operational needs against strategic delivery
- An understanding of how clear and consistent data use drives insight, which in turn drives improved engagement with the public
For a full job description and person specification, please see the link below.
About Sense
For everyone living with complex disabilities. For everyone who is deafblind. Sense is here to help people communicate and experience the world.
We believe that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential.
Working at Sense can be incredibly rewarding; we offer the opportunity to work in a large, diverse and successful charity where people can develop their skills, knowledge and careers in a supportive and flexible environment. In addition, we have excellent training and development, the opportunity for you to join our Group Personal Pension scheme and a generous annual leave entitlement.
To apply
Please use the link below to complete your application. Managers will use your application to shortlist candidates for interview; in relation to the Personal Specification. Therefore, it is very important you complete this section thoroughly. We would recommend that you read the job description and person specification before applying.
Please note to avoid disappointment, we advise you to submit your application as soon as possible as we reserve the right to close posts at any time.
No agency submissions please: any submissions without prior authorisation from the Sense Recruitment Team will be treated as our own and as such no fee will be payable.
Sense is committed to safeguarding and promoting the welfare of vulnerable children and adults and expects all employees to share this commitment. Therefore, all offers of employment, where appropriate, are subject to a DBS check; level dependent on the nature of the role.
For this role we particularly welcome applications from candidates from underrepresented ethnic minority backgrounds and candidates with disabilities. Sense is committed to equality of opportunity, and to promoting and celebrating the diversity of staff, volunteers and the people we work with. Everyone's contribution is valued and we ensure they're given the opportunity to realise their potential. We welcome applications from talented people from all sections of the community who share our values and belief that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential.
Who we are:
Muslim Aid is a UK faith-based international development organisation that provides support to communities around the world affected by disasters, conflict, or endemic poverty without regard to their social, religious, or ethnic background.
Established in 1985, Muslim Aid has facilitated the engagement of the British Muslim and non-Muslim community in support of its work in a variety of ways. Over the years, its humanitarian work has included responses to major crises around the world including, famine in East Africa, earthquakes and flooding in Pakistan and Bangladesh as well as conflicts in Syria and Yemen.
We place strong emphasis on long-term development projects that build the capacity of local people helping themselves. In addition to the 5 country offices worldwide we also work with multiple partner offices focusing on sustainable Development Programmes and providing humanitarian relief during times of crisis.
Summary of the role:
The Procurement & VFM Manager reports to the Head of Finance, serving as a technical lead on procurement and logistics matters. The role involves introducing, developing, and implementing best practices across our UK headquarters, providing technical support to Country Offices. The aim is to support Muslim Aid in delivering high-quality, accessible, and reliable emergency/humanitarian aid across its UK headquarters and Country Offices, involving challenging and encouraging engagement in the ongoing development of procurement and logistics systems, policies, procedures, and associated planning.
The post holder will manage the procurement and logistics framework and tools to strengthen the capabilities and knowledge of all stakeholders, ensuring the adoption of best practices and industry standards across global operations. Working closely with key stakeholders, the Procurement Manager will help identify and develop a robust system and framework across business operations to support ongoing logistics and procurement activities. The role also includes overseeing all education and training provided to staff, volunteers, consultants, and those associated with Muslim Aid.
About the Role:
- Manage and develop the procurement and logistics resource and strategy for UK headquarters, offering technical support to Country Offices for local strategy and planning aimed at strengthening local procurement capacity and resources.
- Assist and support UK and Country Office Focal Points, as well as wider staff, in establishing and developing local procurement networks to support local implementation
- Set up and maintain a supplier database, conduct relevant due diligence checks for Muslim Aid suppliers, partners and other stakeholders.
- Apply critical analysis to ensure that we meet and exceed our commitment to building a transparent, standardised, ethical and safe supply chain for all internal and external stakeholders and all those connected to Muslim Aid.
- Periodically review Muslim Aid’s Global Procurement policy and procedures, reporting mechanisms, risk registers and other procedures managed/supervised by UK and Country Office teams and partners.
- Lead the development and implementation of value for money strategies to ensure that the charity delivers its services efficiently and effectively.
About You:
To be successful in this role:
- Education to degree standard with a professional qualification in a relevant field.
- Experience of procurement and logistics practices within developing countries.
- Proven experience designing, facilitating, and evaluating procurement training programmes/workshops in different cultural and organisational contexts and at a range of levels.
- Good interpersonal skills and ability to collaborate and form effective partnerships with internal and external stakeholders, demonstrating patience, tact, diplomacy and sensitivity to culturally diverse environments.
- Ability to accurately and systematically assess/evaluate environments, with an eye for detail and the ability to spot inconsistencies and potential threats thereby developing solutions and tools to improve risk assessments.
- Good organisation, coordination and project management skills.
Why you should apply:
If you have a passion to support in delivering high quality, accessible, and reliable emergency/humanitarian aid across its UK headquarters and Country Offices as a Procurement and VFM Manager, then we would like to hear from you.
Benefits you will enjoy if you work for us:
- 37 days holiday (including Bank Holidays and Privilege days)
- Hybrid working
- Paid time off for medical appointments
- 2 hours lunch break on Fridays
- Time off in Lieu (TOIL)
How to apply:
Please submit your CV and Cover Letter.
Are you looking for your next communications challenge?
We are an ambitious charity, building on our achievements and targeting what’s important to stop ovarian cancer devastating lives - symptoms awareness, early diagnosis, better treatments and support for all. We are also investing in our future. This is an exciting time to be joining Target Ovarian Cancer as we continue to grow as an organisation. Join us and together we'll fight for a world where everyone with ovarian cancer lives.
We are seeking a versatile communications professional with a passion for media & PR to join our team and help us drive forward change. You will be experienced in planning and delivering impactful media campaigns, supporting people to tell their stories, and developing cross-cutting communication campaigns to meet strategic objectives. This is a fast paced and varied role, working across teams and with our community to put ovarian cancer at the top of the agenda.
The role is a full time role, working 35 hours per week. Fixed term contract for 12 months.
We currently offer a hybrid-working model. This means you may usually work from your home or remote location, but are expected to attend meetings and pay for your own travel to the office in Angel, London when required. Please contact us if you would like to find out more about how frequently you would likely be required in the office for this role.
Target Ovarian Cancer does not hold a sponsorship licence and therefore cannot sponsor any individual to work in the UK.
Please submit your application by 23:59 on 8 April 2024.
We want to make our recruitment accessible to all, if there is a way we can support you in your application, please contact us.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
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JOB TITLE Project Manager
Salary: £50,000 Circa per annum
Location: London office (60% office / 40% wfh)
Contract type: Full time - Permanent
Hours: 37.5 hours per week, Monday to Friday
Benefits: Pension scheme (non-contributory), private medical insurance, life insurance, season ticket loan
Role Purpose
We are seeking a highly motivated and experienced project manager to support the Head of United for Wildlife (UfW) as well as the Taskforce Managers in the management and implementation of key projects. With a proven ability to undertake the day-to-day monitoring of projects, activities and deliverables, you will be comfortable prioritising workloads and projects, working independently and be a confident communicator.
Working with the Head of UfW, the role holder will manage the day-to-day coordination of key and priority projects identified and agreed with the team. They will be based within the United for Wildlife team, and will work closely with other Royal Foundation teams, Kensington Palace, and external delivery partners.
Key responsibilities, but not limited to:
- Designing and maintaining the overarching programme delivery plan, ensuring it aligns and supports the delivery of the wider UfW Strategic Plan.
- Assisting the Head of UfW and the Taskforce Managers to identify and prioritise critical projects and project deliverables, and assist them with the management and implementation thereof, ensuring that key milestones are met on time.
- Engaging with the network of UfW Regional Chapters to assist in the delivery of their projects, ensuring they are on time and impactful.
- Designing an agile programme monitoring system to provide effective oversight of what is a complex and multi-location global programme.
- Coordinating activities on a weekly basis, to ensure delivery against the plan: overseeing and tracking key milestones, identifying risks, and ensuring that work remains in line with agreed budgets as relevant.
- Supporting senior management on resource allocation decisions, helping to ensure the team has the right skills and capacity at the right time.
- Identifying risks (both current and potential) and alerting relevant colleagues, also contributing to risk mitigation strategies.
- Supported by the Team Assistant/Project Officer, to ensure the maintenance of an accurate and up to date member database, and to support the Taskforce Managers in recruiting new members.
- Chairing key project update meetings, working with the Head of UfW to develop the agenda and then ensuring actions are captured and disseminated.
- Drafting regular written project updates for the Head of UfW, leadership team, and wider Foundation.
- Contributing to regular (oral) updates to members of the Senior Management Team and, less frequently, Trustees and The Prince of Wales.
- Establishing and maintaining relationships with appropriate internal and external stakeholders, providing day-to-day contact on project status and changes.
- Monitoring work being undertaken by external delivery partners to ensure that it remains aligned with agreed KPIs.
- Playing an active broader role in the programme team, working collaboratively to offer ideas on strategy and operational design and acting as a support and sounding board for other members of the team.
- Maintaining collaborative relationships with other Foundation programmes, ensuring plans align and complement each other to deliver against the Foundation’s wider strategy and roadmap.
Knowledge, experience, and personal qualities:
- Knowledge and experience of agile project management (essential)
- Demonstrable experience of an ability to work collaboratively across different teams (essential)
- Experience of budget management (essential)
- Previous experience in a sector relevant to the programme (e.g. non-profit organisations) (desirable)
- Previous experience in, knowledge of or passion for conservation (desirable)
- Fluency in Spanish and/or French would be advantageous
Our Company & Culture:
The Royal Foundation is a high-profile organisation, and the successful candidate will appreciate the importance of discretion and confidentiality and have a mature and professional approach.
This post is subject to receipt of two satisfactory references and right to work in the UK.
Please note, this job description is subject to change. With any significant change, we will ensure this is discussed with you before any final approvals and or commitments.
If you have the relevant skills and enthusiasm for the role, then we’d love to hear from you. Please send your CV and a one-page covering letter explaining your motivation for applying and how you meet the skills and experience required for the role by clicking ‘Apply’ now.
The client requests no contact from agencies or media sales.
PCS is the Public and Commercial Services Union, representing many thousands of members working in the civil service and related areas. We employ 175 staff over 10 locations across the UK and are now looking for an experienced Payroll Manager to join our established finance team in London, ahead of the current payroll manager’s retirement in January 2025.
Having day to day responsibility for the PCS payroll function, you will efficiently manage the process of PCS employees’ salaries, whilst ensuring the employer is fully compliant with payroll employment law, adhering to HMRC and National Insurance contribution procedures. The post holder will manage all aspects of employee benefits policies, procedures and reporting requirements as well as having a proven track record of producing and submitting end of year returns/procedures electronically.
Successful candidates will be able to demonstrate:
- Up-to-date knowledge of payroll policies and legislation, employment law and pensions
- Balance payroll accounts, resolving discrepancies and ensuring accuracy
- Efficient management of payroll software systems, office systems, procedures and databases
- Management of, and implementation of changes to Payroll
- People management including induction, work allocation, appraisal and conduct.
- Experience of project management
- Impact and use of digital and IT applications in Finance, including Excel
- Evidence of ongoing training and continuing professional development
The main duties of the role will be to:
- Manage all aspects of the payroll process by ensuring an accurate and timely processing of staff salaries and deductions
- Produce and submit end of year returns/procedures by electronic submission
- Manage all aspects of employee benefits policies, procedures, and reporting requirements
- Ensure HMRC and National Insurance contribution Procedures are adhered to at all times
- Ensure PCS policies are compliant with Payroll Employment law on procedures such as SSP, SMP, and Lawful deduction
- Management of one monthly staff payroll, ensuring payslips are correctly produced.
- Manage projects and produce reports within stipulated timeframes, as assigned by senior Finance management
Employer Benefits
You will have access to a generous package of staff benefits including: -
· flexible working (including hybrid working)
· childcare and family support
· generous maternity/paternity leave
· 32 days’ leave and Christmas closure
· pension scheme
· employee assistance programme
Salary and Location
· Band 3, London, Spine points 33-29
· London Salary: £41,637 p.a. rising to £46,524 p.a.
· Based: London (Clapham)
Learning and Development
The union offers a wide range of learning and development opportunities. We will work with you to support your continued professional development.
Closing date: at 12 midday on Tuesday 2 April 2024
Applications must be received by the closing date and time specified.
Interviews will be held by Zoom: Thursday 18 April 2024
Candidates invited for interview are required to make themselves available on the date/s specified. Interview dates cannot be changed to accommodate candidates who are unavailable to attend on the specified date.
· CVs will not be accepted. Only PCS application forms will be considered.
· PCS offers a generous range of benefits including assistance with childcare, extensive family-friendly schemes, generous annual leave entitlement and pension scheme.
· PCS is working towards equal opportunities and is positive about disabled people.
· All posts can be considered on a full-time, part-time or job share basis.
For further details and an application form please visit the PCS website.
The client requests no contact from agencies or media sales.
Manager, Annual Fund
Contract type - Permanent, Full Time
Salary - 70,000- 75,000 CAD with excellent benefits
Primarily remote-based with occasional requirements to work out of the Ottawa office as needed.
We support and enjoy a remote working environment. Candidates must be based in Ottawa or Toronto
About WaterAid:
WaterAid Canada is a dynamic non-profit organization dedicated to transforming lives by improving access to safe water, hygiene, and sanitation in communities around the world. As part of the global WaterAid federation, we work tirelessly to create a world where everyone has access to clean water and sanitation. With a commitment to innovation and growth, we are seeking passionate individuals to join our team and contribute to our mission.
We celebrate, support, and encourage diversity and difference for the benefit of our employees, our mission, and the communities we serve. WaterAid is proud to be an equal opportunity employer and welcomes applications from suitably qualified candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
WaterAid is committed to the safeguarding and wellbeing of all individuals.
About the Team:
To fuel WaterAid's global mission and programs, the Philanthropy Team drives WaterAid Canada's efforts to increase impact through innovative, high-value partnerships with a diverse set of private, large family and corporate foundations, government, and HNWI and monthly, annual donors and leadership donors, and legacy giving.
As a member of the Philanthropy Team, the Manager, Annual Fund reports to the Associate Director of Philanthropy and works closely with the Head of Communications and Brand, Data and Donor Service Administrator, and collaboratively with the entire WaterAid team.
- Manage the development and operations of WaterAid Canada's individual giving portfolios, including annual, monthly, and leadership donors.
- Develop, implement, and maintain the annual and leadership giving stewardship.
- Plan and execute annual giving campaigns, including direct mail, digital acquisition, and third-party fundraisers.
- Development and implement strategies to enhance donor engagement, stewardship, and retention.
- Build and maintain strong relationships with existing donors through personalized communications and engagement initiatives, such as donor surveys.
- Develop, implement, and maintain the annual and leadership giving stewardship standards program to ensure that class leading donor relations standards are upheld.
- Utilize third party apps such as JustGiving, Gifts of Water, Echo age and create website content related to the annual giving campaigns.
- Oversee moves management; identification, cultivation, solicitation, and stewardship of a portfolio of leadership giving donors, consulting regularly with the Associate Director of Philanthropy on pipeline development.
- Contribute to the development of donor communications materials including customized accountability/impact reports, in collaboration with the Head of Communications and Brand.
- Work with print and mail-fulfillment vendors on project delivery.
- Work with the Data and Donor Service Administrator to identify cultivation, solicitation, and stewardship opportunities for monthly and annual fund donors.
- Collaborate with cross-functional teams within WaterAid Canada, such as with Communications and Brand, International Programs, Finance, Advocacy and Policy, Annual Campaign lead, and Database.
- Maintain strong relationships across the WaterAid International Federation; support WaterAid International to maximize global fundraising initiatives; represent and advocate for WaterAid Canada priorities within global fundraising working groups.
- Utilize data-driven insights to adjust strategies for optimal performance
- Minimum three years of experience working in a fundraising, donor relations, or stewardship capacity, particularly in an annual giving portfolio.
- Exceptional tact and diplomacy.
- An acumen for identifying philanthropic motivators and driving them to action.
- An entrepreneurial and collaborative work ethic.
- Exceptional verbal and written communication skills (in English, French is an asset)
- A good understanding of fundraising databases, particularly Raiser's Edge / NXT.
- A strong commitment to WaterAid's mission, vision, and values with the ability to effectively communicate this mandate in a manner that compels prospective supporters to join the cause.
- Donor-focused lens throughout fundraising cycle.
- Excellent communication skills and a proven ability to listen and engage with authenticity, as well as the ability to distill strategic or programmatic information to new audiences.
- Ability to craft compelling appeals through individual and mass communications.
- Knowledge of the international development sector a strong asset.
- Proven ability to exercise discretion and sound judgement to maintain confidentiality; commitment to upholding honest & ethical practices to ensure the safeguarding of people and organizational assets.
- Proficiency with MS Office (Word, Outlook, PowerPoint, Excel) as well as a CRM (Raisers Edge / NXT);
- Proficiency in using Mailchimp.
- Flexibility to work across time zones, with varied work hours, and maintain a healthy work/ life balance with supports in place.
How to Apply:
To see the full job pack, please click 'Apply'. Please apply by submitting your CV and a cover letter in one document in either Word Document or PDF format.
To apply for this post, you must be able to demonstrate your eligibility to work in Canada.
Closing date: Application will close at 11:59 PM
Our Commitment
Our People Promise:
We will work with passion and focus to ensure safe and sustainable water, toilets and hygiene are available to everyone, everywhere. WaterAid is a place of purpose - where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to put the wellbeing of our people first, to be a place where people feel safe and able to contribute their voice and truly live our values.
Equal opportunities:
We are an equal opportunity, disability-confident employer and are dedicated to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, customs, traditions and ways of life. This includes, but is not limited to, race, gender, disability, age, sexual orientation, religion, national or social origin, health status, and economic or social situation.
Safeguarding:
We are also committed to protecting everyone we come into contact with. We have a zero-tolerance approach to abuse of power, privilege or trust across our global work, and any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously.