Online Shop Volunteer Roles in Cheshunt, Hertfordshire

Do you use technology on a regular basis for work, study, or daily life? If so, it is likely that you have the needed skills for this role! Help people to stay connected, improve their financial health, employability, and learn how to access much needed services and resources online! You will make a positive difference to bridging the digital divide, empowering others to gain knowledge and confidence in using technology!

What you will be doing

• Supporting older people to gain digital skills and knowledge on a computer, tablet and smart phone via one to one or in small group sessions
• Supporting older people to use digital apps, emails, search the internet, online shopping and set up online accounts
• Supporting older people to learn the skills to keep in touch with family and friends, such a video call and messaging
• Support individuals to agree and aspire on the steps/ goals they would like to achieve in the sessions
• Lead on the logistics and organisation of the sessions alongside the staff team
• Keep a record of attendees, provide feedback, and report any concerns to the staff team

The skills you need

• Confident using digital skills
• Willingness and interest in facilitating one to one and group session on basic digital skills
• Good communication skills
• Ability to provide a supportive, and inclusive atmosphere that encourages learning and participation
• Calm and patient approach

What's in it for you

• Supporting You - You will have a dedicated volunteer supervisor to support you in your role; Quarterly volunteer forums with the central Volunteering team and volunteers across Hestia; References for job applications
• Developing You - You will gain knowledge and insight into issues that impact Domestic Abuse, Modern Slavery and Mental Health; You will have access to our extensive Learning and Development Programme; 40% of our departed volunteers secured a paid role at Hestia last year!
• Valuing You - We hold annual Volunteer Awards and Celebration events; We reimburse travel expenses and up to £5 for lunch for your volunteering; We hold social events and outings for our volunteers to get together and have some fun

Do you use technology on a regular basis for work, study, or daily life? If so, it is likely that you have the needed skills for this role! Help people to stay connected, improve their financial health, employability, and learn how to access much needed services and resources online! You will make a positive difference to bridging the digital divide, empowering others to gain knowledge and confidence in using technology!

What you will be doing

• Supporting older people to gain digital skills and knowledge on a computer, tablet and smart phone via one to one or in small group sessions
• Supporting older people to use digital apps, emails, search the internet, online shopping and set up online accounts
• Supporting older people to learn the skills to keep in touch with family and friends, such a video call and messaging
• Support individuals to agree and aspire on the steps/ goals they would like to achieve in the sessions
• Lead on the logistics and organisation of the sessions alongside the staff team
• Keep a record of attendees, provide feedback, and report any concerns to the staff team

The skills you need

• Confident using digital skills
• Willingness and interest in facilitating one to one and group session on basic digital skills
• Good communication skills
• Ability to provide a supportive, and inclusive atmosphere that encourages learning and participation
• Calm and patient approach

What's in it for you

• Supporting You - You will have a dedicated volunteer supervisor to support you in your role; Quarterly volunteer forums with the central Volunteering team and volunteers across Hestia; References for job applications
• Developing You - You will gain knowledge and insight into issues that impact Domestic Abuse, Modern Slavery and Mental Health; You will have access to our extensive Learning and Development Programme; 40% of our departed volunteers secured a paid role at Hestia last year!
• Valuing You - We hold annual Volunteer Awards and Celebration events; We reimburse travel expenses and up to £5 for lunch for your volunteering; We hold social events and outings for our volunteers to get together and have some fun

Could you spare a few hours each week to help us sell donated items online and raise vital funds for the hospice?

We need volunteers to help us sell donated items online by taking pictures, researching the product online, writing a clear description, and uploading the listing to sites like eBay, Vinted, and DePop. 

We welcome volunteers from all backgrounds, and you will receive full training and support, as well as agreed out-of-pocket expenses (reimbursed within our guidelines).

At Greenwich & Bexley Community Hospice, we are dedicated to providing free, high quality, compassionate care and support for people with terminal illnesses, their families and their professional carers.

We provide holistic care that goes beyond physical needs – offering spiritual, social and psychological care, advice and support wherever needed. We also support and educate healthcare professionals to deliver high quality, individualised and co-ordinated care to people with all terminal illnesses.

We receive only around a third of our funding from the NHS. That means we need to fundraise £5m every year from local people, businesses and organisations to continue to fund our services.

Are you familiar with the hospitality landscape in South-East London? Do you have experience of running or working in a start-up?

Plateful Café are seeking a dedicated entrepreneur to sit on their advisory  board of Trustees at this exciting time to help steer the charity development towards the next stage of establishing a sustainable café. Plateful Café opened to the public in September 2023 offering breakfast,lunch and hot drinks on Thursdays, Fridays and Saturday(9-3) as well as catering for events, pop ups and selling artisan products and artwork by local refugees.We are based at Parkside Community Centre in SE10 8FY and we  have tendered for the venue for the next 4 years.

 By joining the charity at this exciting stage you will have the opportunity to work with a diverse team building on securing the charity long-term future.

Main duties and responsibilities

• Lead on a new operations subcommittee to build a sustainable café diversifying our income Action planning, piloting and market research
• Customer development,research and  building rapport
• Developing networks in the hospitality sector to provide opportunities for  Café clients to seek experience and positions after the training programme
• Plan opportunities to diversify and capacity build Plateful Café’s income strategy by identifying new venues for pop-ups,promoting catering and identify new stockists to sell our products
• Overseeing activity on the online shop and selling points e.g. markets, local shops, events
• Overseeing the new supper club

Essential Skills

• Experience of management role in hospitality industry
• Strong track record of relationships building and networking with businesses
• Experience working to KPI’s
• Successful leadership and operations in a professional capacity
• Shared commitment for creating empowering, proactive solutions to local challenges
• People centred approach with strong communication and team working skills

Desirable Skills

• Lived experience of being a refugee
• Project coordination experience
• Network building in South-East London
  

Role: Referral volunteer (laptops)

Team: Casework

Supervised by: Adult caseworker

Location: Tooting office on a Thursday afternoon (2-5pm) for period of training/induction. Remote or in person once induction is complete.

Time commitment: 3 hours a week, we ask that volunteers commit for a minimum of 6 months

About CARAS :

Community Action for Refugees and Asylum Seekers (CARAS) is a registered charity that has been supporting refugees and asylum-seekers since 2002 empowering them to integrate and engage in the local community.

Arriving as an asylum seeker/refugee can be a disempowering experience. Difficulties with language, accessing services and overcoming prejudice are ever-present. As an organisation we are committed to work alongside refugees to overcome those challenges, and to help them build their lives.

We offer group support and targeted support work. We offer a range of activities including: ESOL classes; social and recreational activities such as youth club, drama, trips and family activities; educational support for young people; and casework and advocacy support.

Our values are at the centre of all our work:

• Kindness: CARAS will nurture all who are part of our community, helping everyone to develop their skills, talents, and interests

• Justice: CARAS will strive for social justice following a rights-based approach in all our work and challenging instances when rights are not upheld in wider society

• Empowerment: CARAS works alongside people, recognising and respecting their skills and strengths and striving together for better outcomes

• ‘With’ not ‘for’: CARAS will put the voices, opinions, experiences and needs of its beneficiaries at the heart of all that we do

About the Role:

CARAS offers advocacy casework integrated into all of its projects, ensuring that people who attend our groups can access support to address issues in a friendly and timely manner. A key part of the casework service is to help connect people to resources and activities that they need.

A key areas of need is digital access, either by smart phone or laptop.

People living in asylum accommodation receive £9/week making saving for items impossible.

Whilst many activities have returned to face-to-face delivery many have stayed online, not having a laptop impedes people’s ability to join English classes and social activities. People attending college face difficulties in completing college work without access to computers in the evenings, access to a laptop means people are able to take greater control over their independent learning. Smart phones make a huge difference in people’s ability to have contact with family and community across the world.

To meet this need we have built a partnership with a grant giving organisation, Acts435, to support people to get personal laptops.

We are able to refer 5 people at a time for grants to buy new laptops/phones. Once the grant money is received we purchase the devices for community members to collect.

We are looking for a volunteer to do these referrals each month and support people to purchase and receive their laptops and phones. This is an extremely rewarding role, interacting with lots of the CARAS community members and making a very tangible positive impact on people’s lives.

Tasks and Responsibilities:

- contacting community members who are on our waiting lists by phone to explain the scheme to them

- complete grant applications with community members

- monitoring the grant platform to see when grants have been made

- purchasing laptops online and liaising with community members to arrange collection

- completing monitoring forms with community members once grants are recieved and uploading to grant platform

- recording all referrals and work done on our case management system (lamplight)

Person specification:

Essential

· Confidence in using IT (online forms, online shopping, google maps, email, DocuSign)

· To be non-judgemental and able to engage with people from diverse backgrounds;

· A commitment to confidentiality and data protection

· Thorough with good attention to detail

· Reliable

· A high level of spoken and written English

· Excellent communication skills, especially with people who are new to English;

· Ability to gather information from people in a sensitive way

· A calm, friendly, kind and patient approach

· Enjoyment in speaking to new people

· A commitment to working in an empowering way

· Able to maintain boundaries

· Able to work autonomously

· Currently resident in the UK

Desirable

· Experience working with refugees and asylum seekers

· Fluent in one or more of: Pashtu, Farsi, Tigrinya, Somali, Arabic or Dari, Russian, Ukrainian, Albanian, Amharic, Kurdish Sorani, Spanish, French

· Experience of working with interpreters

Benefits to Volunteering:

Through volunteering with us you will:

· Learn about issues relating to refugees and people seeking asylum;

· Work as part of a friendly, welcoming team;

· Develop your skills and competencies;

· Be able to access relevant training, including safeguarding training.

All volunteers must complete a DBS check and attend training with us before starting. You will also receive training and support relevant to your specific role.

To Apply:

To Apply To apply for this opportunity, download and complete the CARAS volunteer application form, using this volunteer role description to inform your answers.

Successful applicants will have an informal meeting with the Adult caseworker, and one with community members, to assess compatibility to the role. These meetings will be on a rolling basis so apply ASAP.

Action Village India
Action Village India (AVI) is a small, UK-based charity that fundraises for Indian NGO partners to deliver programmes that will best assist the poorest and most marginalised sections of communities in rural India. AVI supports campaigns for social justice and equality on Gandhian principles of nonviolence.

You will be working hand-in-hand with a small and very agile team in the London office and as such the internship will be a fantastic opportunity to ground yourself in the basics of charity day-to-day administration, communication and event fundraising.  

Working Information:

Location: London – Dalston Junction

Hours: 2 days per week plus attendance at WOMAD Festival 24-29th July 2024

Duration: 8-10 weeks.  Internship to start early June (negotiable) and ending in the first week of August.

Starting date: 5th June 2024

Job Purpose:
This internship will focus on developing an exhibition for WOMAD festival that highlights the work on Action Village India, and support the team during the weekend of WOMAD festival.

The biggest fundraising event we hold every year is Madras Café, held at Womad Festival at the end of July. Madras Café began its life as a Chai and leaflet stall over 30 years ago to help educate people about Action Village India and the difficulties people in rural India faced; today it is an established festival institution serving delicious Indian food to over 4000 people over three days. The Action Village India team holds a stall in the Madras Café tent selling ethical products made in India, showcasing our exhibition, and informing people about Action Village India. In the run up to the festival you will work on the development of the exhibition. During the festival you will be working with the Events Intern and staff to ensure a successful running of the stall and the exhibition. You will need to be available in the set up and weekend of the festival – 24-29th July 2024.

Main duties and responsibilities:

1. WOMAD Exhibition Support

§  Attend meetings on the planning of the exhibition

§  Research into the theme of the exhibition

§  Support with preparing, designing, creating and installing the exhibition

2. Event Management

§  Support with event management as and when required

§  Work with AVI staff, trustees and volunteers at Womad Festival 24-29th July 2024

3. Office Support

• Helping with the day to day running of the office, including communication with enquirers and supporters and the online gift shop
• Assisting with the production and printing of leaflets, appeals and fundraising materials
• Assisting with the distribution of mailings; appeals, newsletter and membership
• Creating content for various social media platforms

4. General Responsibilities

§  Abide by organisational policies, codes of conduct and practices

• Support and promote diversity and equality of opportunity in the workplace
• Keep confidential any personal, private, or sensitive information
• Any other duties commensurate with the accountabilities of the post
• Get involved and pitch in where help is needed

Person Specification

§  Excellent communication skills face to face, on the phone and by email.

§  Ability to work alone and use own initiative to develop systems, deal with practical situations as they arise

§  IT skills and experience at a level that support email, database, social media and use of spreadsheets and graphic design skills such as for our newsletters (desirable)

§  Ability to stay focused and efficient in the face of changing priorities, and to deliver work in a timely manner

§  Commitment to the values and ethos of AVI

§  Ability to work well in a team with a flexible approach

§  An ability to apply awareness of diversity issues to all areas of work.

§  Keen interest in international development, events and fundraising

§  Proactive, creative and enthusiastic

§  Desire to learn, develop and advance personal career prospects

§  Knowledge of rural development in India (desirable)

Terms of Internship:
This is a voluntary position. Action Village India will cover travel expenses (from within London) to the office in Dalston and lunch costs for days worked in the office (up to £10 a day – if travel costs are higher, this can be discussed). All expenses must be itemised, and receipts provided.  The cost of your Womad ticket and travel will be covered.

Accessibility:
We would like to offer our sincere regrets that due to the location of our office this position isn’t suitable for anyone with additional accessibility needs. The Action Village India is on the second floor with a narrow staircase and no lift. If this situation changes in the future, we will update the information to our vacancies.

If you have accessibility requirements and are still interested in an internship with Action Village India please get in touch for a chat. We are open to discussing a full Work From Home internship if at all possible.

Midland Mencap is a charity which works and campaigns for accessible and inclusive services and a better quality of life for everyone with experience of learning disabilities and additional needs

Purpose of the role

With your friendly attitude and knowledge of the local area, you could be the support a Midland Mencap citizen needs to access and enjoy their local community and make a big difference to their lives.

Some of our citizens may be dealing with a variety of difficulties including depression, isolation, physical and mental health problems, Your role will be to help them to enjoy their local community in the way that they want; this may include activities such as going shopping, attending an event, visiting a park or a local facility – and having fun.

What would I be doing?

·Visit a Midland Mencap citizen

·Accompany them to agreed community locations and activities

·Provide a befriending support role to ensure the citizen enjoys a positive experience

·    To record and maintain basic records as required

·To ensure the activities undertaken complies with safeguarding, equal opportunities, health & safety and other policies and the guidelines provided by Midland Mencap.

What do I need?

· Being approachable and friendly

· Good communication skills

· Knowledge of, and able to travel to local places

· Accepting of others who might be different to you and the ability to work as part of a diverse team

· A willingness to learn and act within guidelines set out by Midland Mencap

· Good time management skills, reliability

· An enhanced DBS check will be required by all successful applicants.

When and where do you need me?

· A minimum of 2 visits per month

· Days and times are flexible and agreed in advance, but there may be some specific activities the citizen wishes to attend

· In the local community

What’s in it for me?

As one of our valued volunteers, Midland Mencap will offer you:

· The opportunity to make a difference to the lives of people with learning disabilities and their family carers

· An induction and settling in period

· Any training and development that is needed

· The chance to develop your skills and gain experience

· The opportunity to meet new people and be part of a diverse team

· Support within your role

· Any out-of-pocket travel expenses

· Lots of appreciation for your amazing contribution

· Positive wellbeing from doing something great

· Improve career opportunities by adding your volunteer role to a CV and ask us for a reference

We are seeking a new trustee to join our Board. This opportunity has arisen at an exciting time in our journey at St Helena. We have recently agreed a new 10-year vision and strategic direction. However, to achieve our vision we need to find a way through a perfect storm of spiraling costs and increased demand, at the same time as income from traditional fundraising methods is diminishing and inflationary pressures are increasing. To help with income we have set up a subsidiary trading arm to manage our growing range of commercial activities. Already the lead organisation for palliative and end of life care in our area, we want to extend our reach and services to also become a key provider of complex frailty and dementia care. We are exploring moving to a new site and taking the opportunity that presents to develop business cases for new ventures that could be co-located with existing services. We operate two very successful B2B lottery partnerships delivering lotteries for other hospices and charities across the country. We have recently launched a new home care service in partnership with a national franchisor. We have a growing retail arm, with an increasing online presence. We also have a well-established and successful fundraising operation. We want to build on this success and diversify even further. You will be joining a welcoming, motivated, and supportive Board of Trustees, and you will find us a friendly and caring organisation to work with. We are keen to hear from you if you would like to be a Trustee. Previous experience in a management or leadership role and of working at Board level would be an advantage. Ideally, we are looking for someone who is motivated by our social purpose, and who will help us develop and implement new ways of delivering care and support that improve 

We solve the question “What’s for dinner?” and make daily cooking easy with an app that converts any social media video into an intuitive, easy-to-follow and step-by-step recipe and lets you search for recipes by what’s already in your fridge. We all have to eat 3 times a day, yet many of us never learn how to cook for ourselves and grocery shop. We waste time and money and harm our health through poor food choices. The questions "What's for dinner?" and "What groceries should I buy?" can cause daily stress for many of us, and finding a good answer has you googling for hours. If we're being honest, most of us cook because we have to, not because we're Gordon Ramsey. So it's time for a suitable solution for us.

Noms makes daily cooking easy. We solve the question “What’s for dinner?” by automatically converting online cooking content into intuitive, easy-to-follow and step-by-step recipes. With the app, you can search for recipes by what’s in your fridge, customise recipes to suit your needs, swap ingredients you do not like or have, and display quantities in intuitive measurements (handfuls, spoons, etc.). You can cook these recipes with our easy-to-follow format that shows only essential information (no ads, long descriptions, or touching the phone). And, you can optimise your groceries to make more food with less money and zero waste.

We're a two-person team building this from zero and are excited to meet you and work with you! We're Austria-Bulgarian and French-Malaysian with a good load of experience working in the Nordic and Silicon Valley startup culture, so we cherish multicultural teams and making team members feel welcome.

We're raising funds this year and will expand the full-time team once we do. That being said, we're also looking for volunteers who could potentially join Noms as full-time team members in the future and be compensated accordingly. Other than that, we have experience working remotely and with freelancers and volunteers, value and create a friendly environment and don't believe in unnecessary calls or standup meetings. We just care about making cooking easier for our generation, and getting there as fast as we can.

SOCIAL MEDIA MARKETER

• Create new social media content and reaching out to content creators for partnerships.

• Volunteer 4-6 hours per week for 1-2 months.

Action Village India

Action Village India (AVI) is a small, UK-based charity that fundraises for Indian NGO partners to deliver programmes that will best assist the poorest and most marginalised sections of communities in rural India. AVI supports campaigns for social justice and equality on Gandhian principles of nonviolence.

You will be working hand-in-hand with a small and very agile team in the London office and as such the internship will be a fantastic opportunity to ground yourself in the basics of charity day-to-day administration, communication and event fundraising.  

Working Information:

Location: London – Dalston Junction

Hours: 2 days per week plus attendance at WOMAD Festival 24-29th July 2024

Duration: 8-10 weeks.  Internship to start early June (negotiable) and ending in the first week of August.

Starting date: 5th June 2024

Job Purpose:

Part of Action Village India’s fundraising strategy is raising funds and awareness through events. The biggest fundraising event we hold every year is Madras Café, held at Womad Festival at the end of July. Madras Café began its life as a Chai and leaflet stall over 30 years ago to help educate people about Action Village India and the difficulties people in rural India faced; today it is an established festival institution serving delicious Indian food to over 4000 people over three days. Madras Café is run and organised by a group of volunteers. The Action Village India team holds a stall in the Madras Café tent selling ethical products made in India, showcasing our exhibition and informing people about the work of Action Village India and our partners.

During your internship, you will take the lead, in collaboration with the Communications, Fundraising and Operations Manager, of the organisation of the Action Village India information desk. This will include managing the sale of products and the managing of volunteers for the Action Village India stall. You will also assist the Exhibition intern with the production of the Exhibition which will be showcased at WOMAD.

You will also get involved in supporting other fundraising events such as our online gift shop and annual Walk for Women.

Main duties and responsibilities:

Duties will be tailored to meet the learning objectives of a successful internship candidate. If you have a particular interest in developing fundraising skills not directly listed below, please ensure these are highlighted in your cover letter.

1. Event management

§  Administration of sponsorship fundraising events – registration of runners/riders/walkers and their donations

§  Invite and liaising with guests and volunteers for upcoming events

§  Lead on the organisation of the Action Village India information desk at Womad

§  Assist with the organisation of the exhibition at Womad

§  Provide liaison between, and support to, Action Village India and the established Madras Café team

§  Feed into the event communications, press and audience engagement strategy

§  Organise the front of house desk for AVI

§  Assist with photographic exhibition hanging, stall set up and pack up

§  Liaise with volunteers and coordination of volunteers during the festival

§  Design & Develop (and where possible run) new fundraising events

2. Fundraising Support

§  Supporting fundraising opportunities through events and the AVI ethical gift shop

3. Communications & Office Management

§  Helping with the day to day running of the office, including communication with enquirers and supporters, and the online gift shop

§  Assisting with the production and printing of leaflets, appeals and fundraising materials

§  Assisting with the distribution of mailings; appeals, newsletter, and membership

§  Creating content for various social media platforms

General Responsibilities

• Abide by organisational policies, codes of conduct and practices
• Support and promote diversity and equality of opportunity in the workplace
• Keep confidential any personal, private, or sensitive information
• Any other duties commensurate with the accountabilities of the post

Person Specification

§  Excellent communication skills face to face, on the phone and by email.

§  Ability to work alone and use own initiative to develop systems, deal with practical situations as they arise

§  IT skills and experience at a level that support email, database, social media and use of spreadsheets and graphic design skills such as for our newsletters (desirable)

§  Ability to stay focused and efficient in the face of changing priorities, and to deliver work in a timely manner

§  Commitment to the values and ethos of AVI

§  Ability to work well in a team with a flexible approach

§  An ability to apply awareness of diversity issues to all areas of work.

§  Keen interest in event management

§  Proactive, creative and enthusiastic

§  Desire to learn, develop and advance personal career prospects

§  Knowledge of rural development in India (desirable)

Terms of Internship:
This is a voluntary position. Action Village India will cover travel expenses (from within London) to the office in Dalston and lunch costs for days worked in the office (up to £10 a day – if travel costs are higher, this can be discussed). All expenses must be itemised, and receipts provided.  The cost of your Womad ticket and travel will be covered.

Accessibility:
We would like to offer our sincere regrets that due to the location of our office this position isn’t suitable for anyone with additional accessibility needs.  The Action Village India is on the second floor with a narrow staircase and no lift.  If this situation changes in the future, we will update the information to our vacancies.

We are looking for dedicated, energetic and engaged people for the RE Museum’s first independent Board of Trustees.

We have vacancies for up to six Trustees who will join us at a truly groundbreaking time, as we transition into a Charity Incorporated Organisation.

We are building a Board of Trustees with a diversity of backgrounds, skills and experience; ensuring that we are best place to realise our ambitions, improve our public offer, our care for the heritage of the Corps of Royal Engineers and ultimately the positive impact we have on the lives of our growing audiences. 

Further information is available to download in the Trustee Recruitment Pack. We hope that you are keen to apply for the role and thank you for your interest.