Operation Director Jobs in Guildford, Surrey
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
At Refugee Action Kingston (RAK) we're dedicated to helping the successful integration of refugees and asylum seekers into the local community. With over three decades of experience, we provide a comprehensive range of services including welfare support, immigration and legal advice, education, counselling, and career guidance.
Our values
- Empathy: we put ourselves in the shoes of those we work with.
- Enterprise: we're innovative and resourceful in our approach to supporting refugees and asylum seekers.
- Empower: we strive to empower our clients, helping them achieve their aspirations.
Role overview: as the Director of RAK, you'll lead our organisation in supporting refugees and asylum seekers in South West London to lead fulfilled and independent lives. Proposals for hybrid working will be considered. Your responsibilities will include:
Strategic Leadership
- Developing and implementing annual plans aligned with our strategy, in collaboration with the Board of Trustees, to achieve desired outcomes.
- Maintaining efficient systems for the charity's operations, ensuring good governance and financial sustainability.
- Overseeing all aspects of organisational management including finances, resources, services, and communications, in cooperation with trustees.
Governance and Organisational Management
- Working closely with trustees to direct and deliver RAK's objectives according to the charity's strategy.
- Leading and supporting the RAK team to fulfil objectives, emphasising client needs, monitoring outcomes, and integrating learning into operations.
- Ensuring compliance with governance requirements, supporting board responsibilities, and contributing to trustee meetings and reporting.
Financial Management and Human Resources
- Ensuring effective financial management, leading finance and project management teams to maintain controls, preparing reports, and managing spending within budget.
- Developing organisational structure and processes for positive people and service management, adhering to legislation and quality standards.
- Fostering a healthy working culture that encourages staff and volunteers to excel, contribute ideas, and embrace diversity.
Fundraising
- Developing and executing RAK's fundraising strategy, exploring new avenues to diversify funding sources.
- Collaborating with the fundraising manager to cultivate relationships with funders, submitting funding bids, and providing reporting.
- Focus on growing unrestricted funds to reduce reliance on grants.
Advocacy and Influencing
- Cultivating strong relationships with stakeholders to amplify the impact of RAK's work.
- Advocating for the needs of our clients to local authorities, healthcare providers, and other relevant agencies.
- Maintaining an effective advice and advocacy service, meeting quality standards (AQS & OISC) and regulatory requirements.
General Duties
- Undertaking any other related duties as required and appropriate to the role.
Person Specification
Essential Criteria
- Leadership and Change Management: proven track record of leading client-focused services, driving strategic development, and managing change effectively.
- Project and Programme Management: experience in creating and delivering complex projects aligned with strategic objectives.
- Fundraising Expertise: understanding of fundraising importance in the charitable sector, with a history of successful and innovative fundraising initiatives.
- Digital Proficiency: ability to harness digital tools so that roles are carried out efficiently and competently.
- Financial Management: track record of managing budgets and contracts effectively.
- Analytical Skills: experience in complex report writing and data analysis.
- Empathy and Inclusivity: ability to empathise with clients from diverse backgrounds and a commitment to equality, diversity, and inclusion in the workplace.
- Team Leadership: excellent people skills, with the ability to empower and motivate staff and volunteers to operate effectively.
- Partnership Building: strong ability to build partnerships, manage coalitions, and maintain positive relationships with stakeholders.
- Communication Skills: excellent communication and persuasion skills, including experience in public speaking.
- Governance Knowledge: understanding of governance principles in the voluntary or public sector.
- Safeguarding: experience in leading on safeguarding and health and safety.
Desirable Criteria
- Asylum System Knowledge: understanding or lived experience of the asylum system.
- Policy and Advocacy: experience in asylum-related policy or advocacy work.
- Commercial Awareness: experience in negotiating with statutory, local, or voluntary organisations/authorities.
Refugee Action Kingston exists to enable refugees and people who seek asylum to succeed as integrated members of the local community
The client requests no contact from agencies or media sales.
About us:
The Humane League UK is a charity ending the abuse of animals raised for food by influencing the policies of the world's biggest companies, demanding legislation, and empowering others to take action.
We're a mission-driven, energetic team focused on problem-solving and effective teamwork, and have grown significantly over the last few years.
Thanks to our effectiveness, The Humane League has been named Top Charity by the independent evaluator Animal Charity Evaluators for every rating period since 2012.
THL UK is an equal-opportunity employer. We are committed to furthering equity and inclusion, and we value diversity. We seek people from a wide range of backgrounds who will bring a fresh perspective to the team, not just because it is the right thing to do, but because it makes us stronger.
We make employment decisions by matching our organisational needs with the skills and experience of candidates, irrespective of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, disability, neurodiversity, age, or veteran status.
We are proud to be a Disability Confident Committed Employer, demonstrating our commitment to recruiting, retaining, and supporting disabled people and people with health conditions, based on their skills and talent.
You can read more about how The Humane League UK is working on Diversity, Equity, and Inclusion on our website.
If you have any questions or concerns regarding accessibility, please contact us via our website and we will be happy to discuss, via email or telephone, reasonable adjustments that you may require throughout the process.
The position:
The primary focus of the position is to support the operational side of the organisation and the Managing Director. You’ll need to be good at multitasking and highly collaborative.
You will work closely with other department team members to facilitate support for the wider team. This role will report to the Head of Operations, whilst working closely with the Managing Director.
We will be holding a webinar on Tuesday 9th April at 7pm BST for you to find out more about the role and ask any questions you may have. The webinar will be hosted by Alison McCants, Head of Operations and Emily Brennan, Operations Coordinator. If you’re interested, please register by following the apply button which will take you to our website.
A recording of the webinar will be available within 48 hours after the end of the event.
Hours:
This is a part time position of 28 hours per week over 5 days (or some of these days) with the working pattern to be agreed with the successful candidate.
From 1st July 2024 we are piloting a four day working week across the whole of the UK organisation. This pilot is planned to run for 12 months, at which point a decision will be made by our Board of Trustees as to whether this will become permanent. Success of the trial relies on the organisation being able to achieve the same or improved level of impact in four working days as five, with staff experiencing either the same or improved levels of wellbeing.
During the four day week pilot, working hours for this position will be reduced proportionately to 22.5 hours per week, spanning Monday to Thursday (or some of these days), with no reduction in salary. This will be a temporary change to the contractual terms with the successful candidate. The appointed person must be prepared to increase their working hours to 28 hours per week if a return to a five-day working week is decided.
Who you are:
You will be someone who enjoys supporting others in an administrative role and is happy to get involved in a wide variety of people and operations-related tasks. This role will require flexibility, a keen eye for detail, and good problem solving skills.
You have the ability to handle sensitive information and will work closely with the Operations team and Managing Director to uphold and continually improve our governance & processes.
You’ll be able to work independently and as a member of a team in a fast-paced environment and be excellent at prioritisation and managing multiple tasks effectively and efficiently.
Primary Duties:
Administrative (30%)
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Supporting the Operations team with a variety of administrative tasks relating to people, systems, finance, governance, and compliance
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Organising purchasing of products, equipment and subscriptions as the team requires
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Managing the subscription renewal calendars, ensuring timely review for renewals
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Provide logistical support for whole team meetings, events and workshops, budgets and quarterly reports
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Support the order of the team drive, organising items as needed and responsible for helping maintain the UK naming conventions across the team
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Keeping track of hardware and fixed assets
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Administrative support for other departments as necessary, such as supporting logistics of departmental workshops and retreats
Team meeting and support (35%)
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Manage System user-guides, How To guides & Best Practice guides
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Monitor and manage the main organisational email inbox, triaging to other departments and handling enquiries and responses directly where possible
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Remotely host whole team meetings, Diversity Equity and Inclusion discussions, weekly reflections, and wellbeing sessions (guidance and support will be provided)
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Booking meetings and coordinating travel requirements for national and international travel
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Assisting with the daily management of operational activities
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Support Lead People Operations Coordinator as required with hiring practices, such as listing jobs externally, administration related to interviews and adding transcripts and proofreading closed captions for job webinars
Executive Assistant support (35%)
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Support the Managing Director, helping with information requests, internal and external communications, board papers, scheduling, meeting preparation, minutes, updating Asana tasks and timelines, administration and expenses
In addition:
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Attend conferences, as required
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Participate in team meetings including note-taking and facilitation
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Attend in-person workshops 2 - 3 times a year
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Help us make THL UK an inclusive workplace where employees and supporters are proud to be members of the movement
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Demonstrate commitment to creating a stronger and more effective animal protection movement through inclusion and belonging, recognising the need for all of us to do better for social justice on a personal and organisational level
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Perform any other duties assigned by the Head of Operations and Managing Director
Key Competencies:
Team player: You value the benefits of teamwork, making your contribution confidently within the team. You are comfortable working with staff from different teams.
Multi-tasking: You have the ability to get a number of tasks completed at one time. This role requires being able to handle a multitude of different tasks, often simultaneously delivering them on time and to a high standard.
Accurate: With a keen eye for detail you are able to deliver accurate work.
Organised: You are a forward-thinker who works on your own initiative, meeting objectives and tight deadlines under pressure.
Initiative: Can work autonomously on a range of varied tasks and projects, with the ability to assess and initiate things independently. You have the ability to spot problems that others may not have noticed need solving, and take the lead without requiring support.
Nimble: You are able to thrive in a decentralised, fast-paced team environment, with the ability to learn and understand new things quickly. Given the nature of this role, you can pivot on the spot to adapt to changing priorities.
Good to know:
You will have access to:
- A fully remote work environment and team (all equipment is provided)
- A pro rata share of 25 days leave plus Public Holidays (reduced proportionately during four day week trial)
- Flexible working hours
- A workplace pension
- An annual learning and development budget
- Support for mental and physical wellbeing
- £25 per month reimbursement towards home working costs
At The Humane League UK, animal welfare is at the forefront of our everyday work and as such, many of our employees are vegan by personal choice. All of our events and workshops offer only plant-based meals. We welcome all mission-aligned candidates to apply, no matter where you are in your journey to end the abuse of animals raised for food.
We are looking to speak to a wide range of candidates with diverse backgrounds - #NonGraduatesWelcome
Our employees all work remotely but still enjoy a supportive, collaborative environment.
For our salaries to be fair, transparent and equitable we want to provide a system that delivers a competitive salary in the market and could eliminate potential biases in compensation (such as the gender pay gap). For more information about the Operations Administrator salary please the attached document.
All applicants need to be:
- Fluent in written and spoken English.
- Live and have the right to work in the UK (we are unable to consider applications from those without the right to work in the UK).
- Committed to our mission to end the abuse of animals raised for food.
The Process:
All applicants will be contacted within one week of the closing date to let you know if you have been successful in reaching the next stage.
Our full interview process comprises of the following stages:
- A skills test to give us an opportunity to see your skills in action (completed remotely).
- Join an online interview (via video call) so we can learn more about each other.
- Final Interview (via video call as above)
For full details of our recruitment process please see the attached document.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Purpose of the Job
To strategically lead and manage our existing CYP services that range from being both clinical and non clinical (Mental Health Support Teams in Schools, Circle crisis prevention café for children and young people, Whole School Approach, Be Kind to Your Mind). To develop and grow a portfolio of children and young people’s mental health services.
The role will lead, manage and oversee the Youth Services team and a range of projects that support the mental health and wellbeing of children and young people.
You can download a PDF of the job description for this role at the bottom of the page.
Growth and Development
- To lead, develop and maintain the strategy, business plan and budget for Youth Services.
- To lead on service development through the identification of unmet needs, local priorities and project opportunities and the development of proposals and bids.
- To work closely with the CEO and Head of Business Development on potential new funded projects, writing or inputting into proposal/bids.
- To support the development of outreach and communications materials about services and impact.
Lead on Projects
- To provide overall leadership and oversight for project contracts.
- To oversee the implementation of needs assessments and data analysis to ensure that services are relevant to the needs of stakeholders and meet identified service gaps.
- To ensure that KPIs for all projects are met and have continuous oversight of this and any improvement actions that need to be taken.
- To lead and oversee effective monitoring, evaluation, accountability and learning (MEAL) systems (both qualitative and quantitative) evidence base are in place, monitoring key outcomes of the service and produce quality reports.
- To oversee and ensure evidence of key outcomes are in place and inform improving quality programme delivery and service development.
- To lead and oversee reporting to funders (and other stakeholders where required) in a timely manner.
- Provide guidance and expertise to staff.
- Any other reasonable ad hoc tasks as requested by CEO and in line with the needs of the service.
Partnership Working
- To develop excellent working relationships with commissioners, potential commissioners, partners across North-West London.
- To lead on providing the oversight for partner SLAs and contracts.
- To ensure in contracts where HFEH Mind is the project lead that partners are supported to achieve project deliverables and targets and provide timely M&E to be included in reports to funders.
- To lead on and coordinate ongoing consultation and skills-sharing with partners.
- To work with national Mind and other Local Mind Associations to collaborate and share best practice.
- To identify suitable partners and funders for new projects.
- To develop ongoing stakeholder engagement with existing partners, funders and other stakeholders.
- To ensure that partners adhere to safeguarding, suicide prevention and GDPR principles and best practice.
- To work with community groups to establish a clear vision of the role of Mind locally to support people and communities.
Management
- To be an active, positive, accountable member of the Senior Management Team.
- To embed clear, effective communication so that employees feel engaged with and understand the how they fit in.
- To manage the budget and reporting on Youth Services.
- To work collaboratively and strategically with the senior management team, especially to champion an organisation-wide culture, live our values and facilitate high performance, quality, accountability, learning and forward planning.
- To review and restructure the department to enhance and sustain the growth and development of services. To keep in mind direct line-management is kept to 6 managers.
- To lead your team embedding the values of the organisation, agreeing key performance indicators in line with the strategy and business plan, to ensure high performance and promote staff wellbeing.
- To ensure project targets are being achieved with your project managers, empowering them to effectively coordinate Youth Services frontline workers and partners.
- To build a dynamic and fluid team that has flexibility to deliver different elements of the service as demand dictates and ensure retention and succession planning.
- Providing ongoing feedback and support, as well as monthly supervision to project managers, including safeguarding.
- To work with HR to lead on team recruitment, JD development, team induction and probation, ensure that mandatory training and staff developmental needs of the team are met and directly supporting the capacity development of the team, through ongoing feedback, supervision and facilitating team discussions and workshops.
- To work with project managers to ensure all policies and procedures are being adhered to.
- To lead of Safeguarding for Youth services and being accountable to ensure policies and procedures are being followed.
- To lead and manage risk within your area, e.g. by maintaining, reviewing and reporting the risk register to the CEO.
- To take on projects as and when needed to support or develop the organisation.
- To ensure effective administrative systems are in place to support the smooth running of Youth Services.
Person specification
For full person specification see attached job description below.
- Educated to at least degree level.
- Relevant qualifications to this role.
- Minimum five years’ experience of working with people with children and young people with mental health.
- Highly developed, well-articulated expertise in project management and strategic thinking.
- A track record of delivering accountable services and excellent performance against agreed targets and objectives.
- Experience of income generation, programme expansion and contract management.
- Experience building and maintaining relationships with a range of stakeholders (service users, funders, partners).
- Substantial experience of budget management.
- Substantial experience of collating quality data for the performance of a service and writing reports.
- Working knowledge of children’s and adult’s safeguarding.
- Supervision of safeguarding and supporting staff with complex caseloads.
- Experience of line management, developing staff and retention.
Disclosure and Barring Service Check
HFEH Mind are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with children and vulnerable adults.
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Equal Opportunities
We are an equal opportunities employer; and are proud to employ a workforce that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds.
The client requests no contact from agencies or media sales.
The vacancy
Who are we?
We help young people to build life-long belief in themselves, supporting them to take on their own challenges, follow their own passions and discover talents they never knew they had. Because when you prove yourself that you’re ready for anything nothing can hold you back.
Do you want to be part of that?
Our structured programmes of volunteering, physical and skills based challenges inspire, guide, and encourage young people to widen their experiences and learn new skills.
Through a licensing process, we partner with youth organisations and support them in their delivery of our programmes to their young people. These organisations range from schools and colleges to local authorities, charities, secure units, and community organisations.
We have recently launched our new strategy for the next five years, Youth Without Limits, which will ensure the DofE is open to all young people aged 14-24 across the UK, and that our participants reflect the most diverse generation of young people ever.
What is the role?
This is a Fixed Term Contract until the 31st of March 2025.
Working within our values and behavioural framework, the role involves closely managing the relationships of our partner organisations (known as Licensed Organisations – LOs) and ensuring those within your portfolio offer quality and inclusive DofE programmes to young people.
While managing these relationships, across your portfolio area you will also identify and develop new relationships with appropriate educational and community organisations to widen the access of the DofE to young people, particularly those who experience marginalisation.
You will be undertaking regular meetings, in person and virtually, engaging with a wide variety of stakeholders at different levels within different organisations across your portfolio area. When not out at meetings, you will be working from home.
Whilst you won’t be working directly with young people, you will have the satisfaction of knowing that you are having a positive impact on their future opportunities.
What are we looking for?
We are looking for a team player who has a passion for the development of young people and who will be enthusiastic, who can engage and influence a variety of stakeholders and who will be an authentic ambassador for the DofE.
You will need to have outstanding communication and interpersonal skills to engage with internal and external stakeholders and have the skills to inspire and influence them to enable young people to participate in DofE.
To undertake the role, you’ll need to be exceptionally organised, have the ability to prioritise your workload, meet deadlines and have excellent administrative skills, being both computer literate and competent in MS Office applications.
We are looking for someone who is flexible in their approach, has a positive outlook and who will actively contribute to our team.
The successful application should live within, or very close to, the portfolio area.
What will you get in return?
The opportunity to work for a successful and dynamic charity that has the development of young people at its heart and the wellbeing and development of its people constantly in focus.
You will be joining a team of empowered colleagues working together.
From day one we offer excellent staff benefits including a competitive salary, generous pension, 25 days holiday plus bank holidays, paid director days, volunteering hours, Healthcare cash plan, employee assistance programme and an extensive online training programme, plus many more. (based on 35 hours).
How to apply
If you feel excited by this role and believe you have the necessary skills and experience to become a valued team member, please go to our website and apply.
The deadline for applying for this role is: Midnight 7th of April 2024.
Interviews will take place on w/c 15th April via Teams.
Second Interviews will take place: w/c 22nd April in person, venue TBC.
The DofE are committed to safeguarding and promoting the welfare of young people. All successful applicants will be required to undergo an Enhanced Disclosure and Barring Service check. (e.g. DBS/PVG or similar), including references, checks covering any gaps of employment/education, confirm the ability to work in the UK and a health check.
If you would like to access the application form in a different format or if would like any assistance that might help improve your experience while completing the application, please contact us.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
The International Society for Influenza and Other Respiratory Virus Diseases (ISIRV) is an independent scientific membership-based society promoting the prevention, detection, treatment, and control of influenza and other respiratory virus diseases since 2005. It is managed by a group of scientists (volunteers) and supported by a few freelance contractors.
ISIRV has reached an exciting stage of development and we are now looking for an experienced, qualified Finance Manager (CCAB or equivalent), to guide and support the Society through this next phase of growth. This is very much a hands-on role in a small company context, from grass roots to the executive level. The ideal individual will be comfortable with both and grow with the Society as it delivers its 5-year Strategic Plan.
Key responsibilities
Working alongside ISIRV’s Treasurer, the successful candidate will have responsibility for the Society’s strategic and operational budgeting, financial planning, monitoring and control. The post holder will manage available financial resources to support the strategic goals of the Society, enabling future development and growth, whilst ensuring business continuity.
The post-holder will also have full operational oversight to support the life cycle of ISIRV scientific events, from budgets and final reporting, to negotiating contracts and managing cashflow.
Specific responsibilities include:
- Create and agree a financial strategy for the Society to support the strategic goals and provide financial input when required.
- Monitoring and reporting budgeted, actual, and forecast costs against agreed plans.
- Management accounts and reporting to meet the needs of the Directors/Trustees, Executive Committee and ISIRV Council.
- Manage financial risk and report on performance of the financial assets of the society, including the investments portfolio.
- General finance administration – online payments, invoicing, bookkeeping, reconciliations, and data collection (QuickBooks).
- Conference contract management and income & expenditure accounting.
- Ensure statutory and regulatory compliance and recommend best practice based on Charity Commission guidance.
- Preparation of statutory accounts and collaboration on the annual report – management of the audit process and statutory returns to Companies House/Charity Commission.
Person Specification
ESSENTIAL
- Degree level of education
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A qualified accountant with full CCAB membership of at least 5 years
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Knowledge of all aspects of financial management; thorough understanding of management accounting principles and further specialist knowledge
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A hands-on ability to provide the full range of financial operations
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Understanding of statutory and regulatory requirements plus familiarity with best practice within the Charity sector
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Highly competent with financial reporting software
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Able to provide robust advice on financial governance and commercial decisions
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Able to provide detailed financial plans, budgets and reports on a routine basis
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Self-motivated and able to work under pressure, adapt to changing deadlines, and shift priorities accordingly
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Good verbal and written communication skills with the ability to explain and justify complicated financial scenarios to a range of stakeholders
DESIRABLE
- Experience of working alongside scientific professional groups and industry and building working relationships with key contractors
- A proven business sense within the not-for-profit sector
The client requests no contact from agencies or media sales.
SINCE 9/11 are seeking a dynamic and driven leader to manage the charity through its next phase of development.
The Charity Director will be responsible for managing the charity on a day to day basis throughout its next phase of development: developing and implementing the strategy for the organisation, building its capability to deliver this strategy through fundraising activities and putting in place a small team; driving awareness of the SINCE 9/11 Education Programme among key audiences and overseeing the financial administration of the charity, in line with the goals set out by the charity trustees.
CHARITY DIRECTOR ROLE OVERVIEW
This is an important and exciting time for the charity. More than 20 years after the horrific events of 9/11, with our acclaimed SINCE 9/11 education programmes for schools (developed by the world no.1 UCL Institute of Education) and our strategy and vision for the future both now in place, we want to drive the charity even further forward.
Our work remains as important as ever, teaching young people across the UK – who weren’t even born in September 2001 – about the events, causes and consequences of 9/11 and subsequent terrorist atrocities.
In a world where extremism and terrorism pose a huge risk, both to life and to the pluralist ideals of democratic societies, SINCE 9/11 seeks to lead the way in educating young people and steering society towards a more peaceful and tolerant future. In order to do so, we are now seeking a talented, driven and engaging leader who can take our charity to the next level. We believe that we have a high-quality programme to take into schools and other settings working with young people; our challenge now is to ensure that our programme reaches as many schools as possible.
We therefore need a leader who is confident and creative in building relationships with schools, academy trusts, local authorities, subject associations and teaching unions; someone who is familiar with the national education environment. Supported by a high-profile and committed board, our new director will be tasked with putting all of their energy into building those relationships and ensuring that we have a step change in the number of young people accessing our programme.
We believe that doing so will bring us long term financial sustainability and thus the ability to grow and develop our programmes further. In the tough operating environment, with schools currently facing many challenges of their own, we know this will be no easy task. The Board will be ready and willing to support you in any way that we can, as we recognise that appointing a dynamic, committed director is crucial to a continuing successful future for SINCE 9/11.
BOARD OF TRUSTEES
Peter Rosengard (Chair and Founder)
Matthew Hartley (Vice Chair)
Lady Lucy French OBE
Professor Colin Diamond CBE
Sir Anthony Seldon
Dame Sally Coates
Dame Cressida Dick
Ishtiaq Hussain OBE
THE PROCESS
To apply for the role, please submit a CV and covering letter of no more than two pages setting out why you are applying for the role.
Key dates are as follows:
- Tuesday 2nd April (midday): closing date for applications
- Monday 8th April: first round interview
- Monday 15th April: second round interview
The client requests no contact from agencies or media sales.
Overall Description
The Director of Programs oversees the management of Grassroot Soccer’s priority partnership geographies (Ethiopia, Kenya, Malawi, Mozambique, Nigeria, Zimbabwe) while strengthening the technical assistance to Partners in all geographies as well as coordinating new partnerships globally. The Director of Programs will work closely with the Vice President, Impact and Operations and Director of Strategy and Innovation to develop strategic plans for all Partnership geographies. This position is strategic for Grassroot Soccer, contributing to the organization’s mission and the GRS 5 Year Strategic Plan. The Director of Programs – Maternity Cover would assume the responsibilities of the Director of Programs position while the Director of Programs is on maternity leave.
Grassroot Soccer (GRS) is a rapidly growing adolescent health organization that leverages the power of soccer to educate, inspire, and mobilize at-risk youth in developing countries to overcome their greatest health challenges, live healthier, more productive lives, and be agents for change in their communities. Since 2002, GRS programs have reached 13 million young people in over 60 countries with life-saving HIV prevention and sexual and reproductive health information and services. Grassroot Soccer is looking to continue scaling its impact via partnerships over the next five years.
The Grassroot Soccer Partnerships (GP) team stewards GRS relationships with a wide range of partner organizations globally. The GP team supports these organizations to integrate the GRS model into their adolescent health strategies and coordinates the remote and in person technical support to these organizations to increase their capacity to deliver GRS interventions. This technical assistance includes but is not limited to program design, product development, monitoring and evaluation, Coach development, program optimization, youth engagement, and research.
Key Responsibilities:
Oversee Grant Management across all Priority Partnership Geographies (40%)
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From grant kickoff stage to grant close out, ensure Program Managers (PMs) for priority partnership geographies (Ethiopia, Kenya, Malawi, Mozambique, Nigeria, Zimbabwe) execute grants and meet deliverables on time and on budget
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Manage team of Program Coordinators (PCs) and/or Program Assistants to ensure each of the PMs has the necessary support and resources for grant execution throughout the grant life cycle
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Ensure knowledge management within priority geographies and across the Partnerships team
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Work with HR to source and manage Consultants as necessary for additional technical support
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Create opportunities for learning and sharing amongst PMs, PCs, as well as project and/or country-based Consultants
Strengthen Technical Assistance to Partners (25%)
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Supervise and control quality of technical assistance (TA) and grant deliverables in partnership geographies.
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Support Program Managers during technical proposal development in Ethiopia, Kenya, Malawi, Mozambique, Nigeria, Zimbabwe and ensure new projects are feasible programmatically and operationally
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In coordination with Directors of Strategy and Business Development (BD), support technical proposal development for new projects/funders globally
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Identify, synthesize, and advocate for updates to the TA model and package and support teams to pilot and operationalize new approaches
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Proactively identify needs and work across functional teams to build roster of consultants that ensure robust TA capacity to support all geographic and technical needs
Coordinate New Partnerships and Project Management (20%)
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In coordination with the Vice President - Impact and Operations and Director of Strategy and Innovation, assess technical and operational feasibility of new projects outside of priority partnership geographies
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Oversee and ensure program management staffing for funded projects globally
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Lead and manage strategic, multi-country partnerships
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Represent the technical assistance approach to potential global donors and partners
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Work with Global Operations team to strengthen knowledge management system for grants and programs
Lead Strategic Partnership Planning (15%)
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Direct country-level strategic plans for Ethiopia, Kenya, Malawi, Mozambique, Nigeria, Zimbabwe and ensure those plans align with and support GRS’s annual and 5 Year strategic plans
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Along with the Vice President - Impact and Operations and Director of Strategy and Innovation, develop multi-year strategic plans for all Partnership geographies
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Build capacity of PMs to steward strategic partnerships
Other Expectations:
Travel
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International Travel to including but not limited to (up to 25%, 1-2 trips per quarter )
Relationships
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Reports to: Vice President, Impact and Operations
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Works closely with: Director of Strategy and Innovation
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Direct reports: Partnerships Program Manager (PM) Malawi, PM Nigeria, PM Mozambique, PM Ethiopia, PM Kenya, Partnerships Coordinator x 2, Program Support Manager
Qualifications Required:
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7+ years’ managing programs and/or operations in a national or multinational nonprofit
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Experience overseeing implementation of organizational or program budgets of at least $1M annually
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Demonstrated experience providing technical assistance to a range of different stakeholders (e.g. global headquarters, prime partners, ministry officials, local boards and program teams)
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Experience managing cross-cultural remote teams
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Demonstrated experience strategizing in complex scenarios, forecasting possible outcomes and proactively managing against those outcomes
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Willingness and ability to travel (up to 25% of time)
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Excellent written and oral English communication skills required, additional languages preferred
Ideal candidate should have exceptional skills in the following:
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Inspiring and leading teams while holding them accountable for results
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Proactively managing programs and projects and ensuring challenges are attended to before they become problems
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Managing change and complexity in a growing organization
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Building relationships with wide range of staff and partners, and operating within diverse social and cultural contexts, often virtually over multiple continents and time zones
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Communicating effectively, both oral and written, with wide range of external and internal stakeholders (e.g. Ambassadors, Ministers, Civil Society leaders, board members, senior leadership, staff, young people)
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Ability to see and tell stories from numbers in budgets and program data
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Maintaining oversight over a large range of programs, projects and partnerships and ensuring effective prioritization of time and effort
Benefits:
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Flexible remote schedule
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Generous Paid Time Off
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Affordable dental and vision coverage
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Significant employer health insurance contributions
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Opportunity to work on a global team and visit GRS sites
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5 days of study leave and more!
To Apply: Please submit a resume and cover letter, “Director of Programs – Maternity Cover” on the subject line. Only short-listed candidates will be contacted.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Inclusion Barnet is Barnet’s Deaf and Disabled People’s Organisation (DDPO), led by a board and senior management team of disabled people, and we’re passionate about using our lived experience of disability to work towards inclusive communities and greater social justice for all. This role works on issues across all Barnet’s diverse communities, and all work needs to be undertaken through an equality and access lens. Therefore, we’re looking for someone with their own lived experience of disability (which could include mental health issues or a long-term condition), a commitment to the social model of disability, and an ambition to contribute to a fairer society for all. We also particularly welcome applications from global majority candidates, who are currently underrepresented at leadership level in our organisation.
The successful candidate will be our strategic lead within our award-winning Barnet Together partnership, working as an equal partner with Young Barnet Foundation and Groundwork London. You’ll be overseeing our community organisation support, ensuring that the team meet their KPIs and that we also deliver on our work to challenge inequalities for marginalized groups. You’ll represent the voluntary sector at the most senior level in Borough meetings, and support the development of the VCSE Alliance for North Central London.
You’ll also oversee our libraries, strategizing and identifying opportunities to enhance the service, and act as contact point in our role as Locally Trusted Organisation for the Grange Big Local.
To succeed, you will need extensive experience of the voluntary sector, partnership management, and the gravitas to represent the sector to senior local leaders. You’ll be a natural problem solver and an advocate for equality, as well as a collaborative, coaching manager; a great relationship builder with tact and emotional intelligence, and a champion for the contribution of the sector to the borough, and society more widely. In return, you will become part of a friendly and supportive team, working within a focused but flexible culture, where diversity is valued and you can bring your whole self to work.
This is a UK based role, and whilst most of it can be done from home, candidates need to have, or be willing to relocate to, a base within about two hours travel time from Barnet. We anticipate a need to be in Barnet on a weekly basis on average, for which travel will be paid. We encourage flexible working to suit your work/life balance preferences where possible. We also operate a Time Off In Lieu (TOIL) system.
To apply, please submit your CV with a brief covering letter explaining why you want to work for Inclusion Barnet, and how you would use your lived and professional experience to deliver the role.
Please explain your suitability for the role, and how you would use your own personal lived experience of disability to deliver inclusive and accessible community services for the local voluntary sector and residents.
The client requests no contact from agencies or media sales.
BACKGROUND
Habitat for Humanity Great Britain (Habitat GB) is part of the global Habitat for Humanity Federation fighting global poverty and homelessness. We believe that a decent home helps to permanently break the cycle of poverty and allows families to achieve strength, stability, and self-reliance.
Purpose of The role
To support Habitat for Humanity GB’s (HFHGB) vision of a decent home for everyone, the Director of Development is accountable for leading the development, implementation and performance monitoring of our partnerships, resource mobilisation, communication, and engagement strategies. The Director of Development is also responsible for leading a high performing team to deliver those strategies, and working collaboratively across HFHGB, the international Habitat network (HFHI), and with external partners.
Key responsibilities include the development of Habitat for Humanity’s positioning, fundraising, engagement and strategic partnerships with individuals, trusts, foundations, and corporates, including funds that are blended with institutional and investment income. Strategies will be delivered in a way that is sustainable and high impact, always aligned with our strategy and Habitat for Humanity’s mission. Externally the role develops the profile and positioning of HFHGB as a creative impact partner in development, bringing in new relationships as well as maintaining existing. Development requires creative idea generation and strong collaboration with the wider HFH network as well as partners in the UK.
As a member of the Senior Leadership Team, the Director of Development works to ensure the impact, sustainability, diligence and productivity of the organisation, including engaging in organisational transformation, within the framework of a robust people and culture approach.
Main Responsibilities
1.Strategic development and leadership:
· Design, deliver and evaluate/adapt the partnerships and fundraising strategy, setting ambitious and achievable targets to increase impact, through growing income, mobilising other resources and increasing engagement for HFHGB.
· Design and deliver an impactful, opportunistic and responsive brand and communication extension strategy designed to grow the profile of HFHGB with key target audiences.
· Lead fundraising and partnership development across the organisation, leveraging the skills, networks and assets we have from across HFHGB and the Habitat Network to support our strategic goals.
· Maintain awareness of the relevant trends to inform organisational and team strategic planning. Create and maintain a learning culture which identifies opportunities to innovate and adapt.
· Engage with HFHI and the wider sector to inspire, innovate and influence the development of HFHGB partnerships and pro grammes, e.g. learning from other countries, joint approaches to multi-national and multi-stakeholder partnerships.
· Design, deliver and evaluate/adapt the communications and engagement strategy, focussing on activities which will enable HFHGB to deliver it’s strategy through impactful communication, increased brand, visibility, and cross-audience engagement.
2. Income and budget management, reporting and monitoring:
· Set quality standards and meaningful KPIs to encourage ownership and accountability within your team, and effectively monitor progress towards agreed targets.
· Work with the Director of Impact to oversee the active management of the prospect pipeline for the organisation, ensuring it is robust, strategically aligned, has a good spread across different income sources, and allows us to bring in the level and type of funding required.
· Be accountable for fundraising targets against agreed budgets, maintaining an excellent understanding of income (committed or expected).
· Work closely with the Director of Finance & Operations to track performance, and contribute to high quality reporting, income forecasting and budget management.
3. Leading external partnerships and relationships:
· Lead and model development activities with priority prospects, partners and influencers and work with the team to identify new income streams and opportunities.
· Lead and model productive partnering and relationships with Corporate partners, including the cultivation of new prospects.
· Act as senior relationship lead for prioritised high value relationships in coordination with other members of the team.
· Support relationship building with High-Net-Worth Individuals, Trusts and Foundations.
· Work closely with the Director of Impact and other colleagues to ensure the development of high-quality proposals, propositions and reports which leverage opportunities across institutional and non-institutional prospects and contribute to our credibility as a trusted and impactful organisation.
· Develop the profile and positioning of HFHGB in line with the strategic vision of a creative impact partner, among the public, media and supporters/prospects, through the development of resources, online presence and attendance at key events/networks.
· Ensure integrated stewardship, engagement and relationship development plans and activities for all supporters, and support for renewal and upgrade of engagement.
· Be responsive to external challenges as well as opportunities to raise the profile and impact of HFHGB.
4. Leadership and management:
· Lead a high performing and ambitious team, inspired to implement and grow the partnerships and fundraising strategy and the communication and engagement strategy.
· Manage, motivate and develop members of the team, with regular 1-2-1s, setting individual objectives, giving and receiving feedback, progressing people and plans.
· Develop, lead and focus the Development Team, its budget, activities and performance, to ensure the delivery against funding and impact targets.
· Role model our values in line with HFHGB’s inclusive approach to people and culture.
5. Organisational Leadership
· Support the National Director in leading the organisation to deliver HFHGB’s strategy and vision, acting as a collaborative and supportive member of a shared leadership team.
· As a member of the Senior Leadership Team, provide oversight of organisational priorities, productivity, performance, risk and due diligence.
· Be an active leader across the organisation, collaborating effectively with teams, and contributing fully to organisational wide initiatives and opportunities.
· Co-create ways of working to enable an adaptive, collaborative and high performing organisational team.
· Deputise for the National Director when required and represent HFHGB in national and international meetings and forums
Person Specification
· Expert knowledge of multiple fundraising streams, cultivating and stewarding strategic partnerships and best practice in prospect/business development.
· Proven track record of developing and leading innovative partnership and fundraising strategies which deliver ambitious targets.
· Substantial experience of developing audience-centric communication strategies and knowledge of diverse types of communication channels.
· Understanding of charity governance, relevant legal and accounting frameworks and compliance.
· Experience of working in a similar organisation, collaborating across teams and operating in a highly effective way across a diverse, networked structure.
· Significant and successful experience in senior management roles, encompassing strategic management and team leadership.
· Strong budget and financial management skills.
Skills and competencies:
· You have excellent interpersonal, influencing and networking skills and can communicate with impact across diverse audiences.
· You are a strategic, analytical and entrepreneurial thinker who is focussed on increasing impact in line with HFHGB’s mission.
· You are resilient, able to lead positively in a role which carries significant responsibility and requires you to prioritise effectively across multiple areas of work, problem solve and demonstrate strong organisational and planning skills.
· You are a values-led leader, who demonstrates integrity, respect for others and a commitment to equity, diversity and inclusion.
· You are an experienced manager, able to lead and inspire others, offering kind and constructive support to others enabling them to improve their impact and performance.
The role and responsibilities will be carried out in a way which reflects:
· HFHGB’s commitment to safeguarding children in accordance with the Safeguarding
Policy.
· A commitment to HFHGB’s vision, mission, values and approach.
· A commitment to effective management of risk, by operating within the Charity’s code of conduct, policies, procedures and controls and by carrying out the risk management and assurance responsibilities of the role as set out in relevant Policy and Procedures.
This is not intended to be an exhaustive list. Job descriptions may be subject to change.
Flexibility
HFHGB is seeking to rapidly expand its activities and impact to fight poverty across the world. This means that the organisation must be adaptable and flexible and have an ambitious, dynamic and flexible team. It is a requirement of the post holder to be flexible in terms of location (within reason), line management, and duties and responsibilities.
This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.
Start your Habitat journey.
We want the recruitment process to give you the opportunity to share your skills and experience, and to find out more about Habitat. You are welcome to get in touch and arrange an informal chat with a member of the team before submitting an application. To apply for the role, please send us your CV and a cover letter telling us about yourself, how you meet the person specification, and your motivation for applying – we don’t expect this to be more than two sides of A4.
The deadline for applications is 08 April 2024 (at 11:59 pm).
Interviews will take place online from the week beginning 15th April 2024. Selected candidates will be contacted to agree a suitable time for interview.
Please note that we do not reimburse any expenses incurred during interviews.
We’d prefer to hear directly from applicants – we won’t be working with third party recruiters on this role.
This post profile is not set in stone. It gives insight into the main purpose of the role, and expected responsibilities, but it might be reviewed in the future to meet the changing requirements of Habitat for Humanity GB – any changes will be made in discussion with the post-holder.
Habitat for Humanity requires that all employees take seriously their ethical responsibilities to safeguard our intended beneficiaries, their communities, and all those with whom we work. Managers at all levels have responsibilities to support and develop systems that create and maintain an environment that prevents harassment, sexual exploitation and abuse, safeguards the rights of beneficiaries and community members (especially children), and promotes the implementation of our code of conduct.
At Habitat for Humanity GB, we aim to build, develop and retain a talented workforce that represents a variety of backgrounds, skills and experiences. We welcome and actively encourage applications from anyone who feels they’d be a good fit for our organisation, regardless of race, religion, colour, age, sex, national origin, sexual orientation, gender identity, disability, neurodiversity or any other protected characteristics.
Unfortunately, because of high volume of applications we will not be able to contact unsuccessful applicants. If you haven’t heard from us within a month of the application deadline, please assume that your application has not been successful.
The client requests no contact from agencies or media sales.
About Social Change Lab
Social Change Lab is a nonprofit conducting and disseminating social movement research to help solve the world’s most pressing problems. Historically, social movements conducting disruptive campaigns seem to have been crucial in driving significant political, social and economic change. Despite this, there has been little research systematically analysing the effectiveness of social movements and the strategies or tactics that most influence the success of these campaigns. Our research addresses this neglected knowledge gap and provides actionable advice to advocates and philanthropists working on a variety of important issues, with a focus on animal advocacy and climate change. We support activist groups in choosing effective campaigning strategies and tactics (e.g. via delivering training and workshops) as well as supporting funders with their philanthropic giving. Our work has been covered in respected outlets such as The Guardian, Stanford Social Innovation Review, Deutsche Welle, the New York Times, and more.
About the role
As the Director of Social Change Lab, you would have a high level of responsibility and high impact. You would lead our small team in delivering cutting-edge research on the outcomes and strategies of social movements and ensuring widespread communication of this work to key stakeholders. You would play a significant role in shaping our strategy and the programmes we want to deliver, such as research, capacity building, training or philanthropic advising.
The responsibilities of this role
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Lead the organisation, and take ultimate responsibility for the outcomes and impact in pursuit of our mission.
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Manage the day-to-day work of the organisation, including overseeing and coordinating various functions (e.g. research, communications, training and workshops, human resources, fundraising).
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Lead Social Change Lab’s team, including line-managing and mentoring direct reports, developing talent, and taking ultimate responsibility for the performance, support and culture of the team.
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Provide strategic leadership, including working with the team on strategic planning, prioritisation and evaluation of work, generating and deciding on new ideas and opportunities, and ensuring all staff are engaged in tasks that are aligned with the organisation’s goals.
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Take ultimate responsibility for the financial health of the organisation by
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Fundraising, through applying for grants and liaising with major donors
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Devising and managing the delivery of budgets and financial plans
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Overseeing spending and making individual budgetary decisions when required
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Ensuring timely delivery of all required financial reports
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Contributing to our various research projects, based on your skills and interest.
About you
This role requires a diverse skill set, which would benefit from those who have some experience with social science research, leading teams or organisations (e.g. managing a team, fundraising, hiring, etc.) as well as familiarity with grassroots movements. However, we understand that this may not be easy to find and we encourage people to apply even if they do not meet all the criteria. Please see the attached job pack for the person specification.
What we offer
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A job with the potential for huge impact – potentially informing philanthropists and advocates on the best strategies to solve the world’s most pressing problems.
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The ability to shape the direction and success of the organisation.
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Experience leading an early-stage nonprofit start-up.
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Flexible working schedule.
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28 days of paid leave, excluding public holidays.
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High level of intellectual challenge.
The client requests no contact from agencies or media sales.
About Us
Tearfund is a Christ-centred INGO, founded over fifty years ago. We have a big vision: to see all people freed from poverty, living transformed lives and reaching their God-given potential.
Our income last year was over £85m making us one of the UK’s largest humanitarian and development INGOs.
Our Approach
We have a highly distinctive and strategic approach; we do everything with and through the church. It is the church that is local, relational and long-term – present before, during and after a crisis hits. It is the church that was called by God to build his Kingdom. So it is the church that can truly bring community transformation.
And in these volatile times, with shifting patterns in funding, and in the very challenging contexts in which we work, we see a moment of great opportunity for the church.
Our role is to help the church identify and realise this opportunity. We have set ourselves the goal of enabling 250,000 churches in the countries we operate to become the transformation centres for their communities that they are called to be. The Fundraising and Engagement team will make this possible by growing our global community of people who want to enter into a whole-life response to poverty with help from Tearfund.
Tearfund’s vision and ambitious strategy has seen us embark on a process of transformation, of focusing and simplifying our structures, operating model and messaging.
Role and Person Overview
We are seeking a creative and bold Christ-centred leader who can take this work forward, building on this season of change, to guide and inspire the 150-strong fundraising and engagement team. You will bring a deep knowledge and expertise in fundraising, marketing and communications allied to the spiritual maturity that ensures prayer and reliance on God are always at the heart of how we work. And you will have an empowering approach to leadership that will enable agility, creativity and impact in all we do.
If this vision inspires you, if this description of what we are seeking resonates, then please consider applying. We look forward to hearing from you and mutually discerning whether you are called to serve in this key leadership role.
For more details including how to apply please see the job pack. Closing date 16th April.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Turquoise Mountain is a British charity that was founded in 2006. We believe artisanal heritage matters and has the power to transform lives. We support artisans to thrive and to revitalise traditions in regions of the world where artisanal heritage is endangered, and to connect people through heritage.
Turquoise Mountain is a fast-growing organisation with offices in Afghanistan, Myanmar, Saudi Arabia, and the Levant, and with over 400 international and local staff members worldwide. We combine a cultural heritage focus with a wide scope of activities; we support artisans to thrive and to revitalize their traditions by any means necessary, and to connect people across the world through heritage. The places where we work are complex and sometimes affected by conflict.
Sound financial records and prudent management of our finances is core to everything we undertake. We have a small central Finance team that closely works with in-country Finance Teams. Because we, as part of our charitable mission, promote the sale of artisan goods to international markets, Turquoise Mountain has a trading subsidiary and also engages independent trading entities in the countries in which it is active. This means our Finance focus covers both charity and commercial, across different jurisdictions, and with culturally diverse teams. This makes the Head of Global Finance role a diverse one, that requires the ability to switch quickly, to build strong relationships, to lead and guide, whilst maintaining spotless financial records and financial compliance and providing senior management with the information and transparency it needs to make strategic decisions.
This is an exciting time to join TM, as we expand our operations and implement best-practices, the opportunity is there for someone who is committed to capacity building and leading a team through positive change.
Please read through the provided Job Description and Person Profile for more information on the role and how to apply.
The client requests no contact from agencies or media sales.
About Asylum Justice
Asylum Justice is a registered charity (1112026), and a company limited by guarantee (5447875), which was set up in 2005 to provide free legal advice, assistance and representation to asylum seekers, refugees, and vulnerable migrants without access to Legal Aid.
About the role
Hours:7.4 hours total (with possibility of increase dependent on funding)
Salary: £29,400 FTE (£5,820 pro rata)
Contract terms: Fixed term for 24 months (with the possibility of extension dependent on funding). Probationary period of 12 weeks.
Holiday entitlement: 5.6 days plus bank holidays (28 days FTE)
Place of Work: Primarily home based with potential for hybrid if requested.
Responsible to: Legal Director
Background to the post
An opportunity has arisen for a Finance Officer. The postholder will be responsible for overseeing the financial administration of the Asylum Justice office, maintaining accurate financial records and accounts (with support from the Treasurer), claiming GiftAid, and liaising with suppliers. This role will have limited client contact as the focus of the role is to lead on maintaining financial processes.
Key responsibilities and duties
The post holder will have the following areas of responsibility: -
1. Finance (90%)
a.Maintain accurate financial records, process invoices, and set up online payments for authorisation;
b.Draft monthly payroll figures to send to the accountants.
c.Work with the Funding Officer to use QuickBooks in keeping track of payments and grant fund expenditures.
d.Liaise with the Treasurer and Chair of Asylum Justice in order to produce quarterly budget reports.
e.Aid preparation of financial information and budgets for funding bids, grant reporting and audits with support from the Treasurer and Funding Officer.
f.Liaise with auditor and Treasurer for annual accounts.
g.Process GiftAid claims with support from Funding Officer.
h.Perform other financial administrative duties where necessary.
2. Operations Support (10%)
a.Assist in procuring equipment / supplies / services / travel / accommodation as required.
b.Liaise with suppliers such as our IT Consultant / case management system provider to ensure maintenance of the organisation’s infrastructure.
c.Manage of accreditation/subscription renewals and safe and accurate storing of key documents in the operations SharePoint.
3. General
a.To work within Asylum Justice Policies and Procedures at all times;
b.To take part in training, learning and development as required by the role;
c.To carry out additional duties that may reasonably be required.
The client requests no contact from agencies or media sales.
Working hours - 22.5hours per week. This is a job share. The job share working days will either need to be Friday, Monday, Tuesday or Thursday, Friday, Monday.
The Head of South England & Wales is responsible for leading our vision to end the need for food banks in South England & Wales. This role will lead our team of Network Leads and Area Managers as they empower every food bank to orientate their work towards ending the need for their services through the provision of bespoke support, enabling them to reduce the numbers of people requiring emergency food. This role will work with key national partners in South England and Wales to support our network to tackle the underlying drivers of poverty.
Role responsibilities
· Responsible, as a member of the organisation’s Senior Leadership Team for leading the delivery of the Trussell Trust strategy for ending the need for food banks in South England and Wales, working to embed the Changing Communities, Changing Minds and Changing Policy programmes across the network.
· Lead the Area team in South England and Wales to ensure the safe and effective operations of the food bank network, in partnership Trussell Trust’s People Directorate.
· Oversee the investment in and upskilling of our Area team to ensure they have the capacity, skills and resources required to deliver the five-year strategy and support to food banks.
· Drive the delivery of the baseline service for food banks across South England and Wales, ensuring tools, resources, services and systems are fit for purpose and tailored to local contexts.
· Oversee the effective roll-out of strategic projects, partnerships and resources to food banks across South England and Wales, in collaboration with other Directorates, that help to reduce the need for food banks and tackle the underlying drivers of poverty.
· Work with the Strategy & Impact team and Policy, External Affairs & Research teams to ensure effective cross-departmental working on network facing policy and research opportunities, church engagement, external partnerships and impact reporting.
Person Specification
Technical skills and minimum knowledge:
· Leading complex delivery programmes nationally and locally,
· Expertise of significantly growing services and programmes; leading, motivating and inspiring teams; leading culture change.
· An effective communicator, verbally and in writing. Diplomatic and with the interpersonal skills required by the role.
· Manage multiple projects, identifying conflicting demands and establishing clear priorities in order to meet agreed objectives.
· Ensure that due regard is given to Equity, Diversity and Inclusion within all objectives that report into this department.
Behaviours and competencies:
· Demonstrate a commitment to the values of the Trussell Trust.
· Demonstrates empathy for people from disadvantaged, marginalised or socially- excluded backgrounds.
· Comfortable working in a fast-paced and high-performing organisation, combining problem-solving with collaborative interpersonal skills.
· Effective communication skills; diplomatic; effectively builds rapport with individuals and groups; presents information accessibly and in a format appropriate to the audience.
· Role model inclusive behaviour and leadership.
Key Stakeholders
· Director of Operations
· Operations Leadership Team
· Head of Pathfinding
· Head of Financial Inclusion
· Head of Strategic Communications
· Head of Brand and Marketing,
· Head of Audience Insight and Engagement,
· Head of Supporter Retention and Development
· Head of Strategic Church Engagement
· Head of Strategic Development and Head of Evidence and Impact
· Head of Policy and Research
· Network Leads and Area Managers
· Head of Safeguarding and Quality
· Head of Volunteering
· Food Bank Network
Our Values
The Trussell Trust is a charity that works to end the need for food banks. It is founded on and shaped by Christian principles.
Our values of dignity, justice, compassion and community, are central to all that we do and therefore supports our aim to be an organisation where the diversity of all employees is valued. We welcome people of all faiths and none and those that are committed to these values.
We recognise that we have under-represented groups within our workforce. As part of our commitment to diversity and equality of opportunity we are actively encouraging applications from under-represented groups such as returning parents or carers who are re-entering work after a career break, people who are LGBT+, from Black, Asian and Minority Ethnic backgrounds, with a disability, impairment, learning difference or long-term condition, with caring responsibilities, from different nations and regions and those with a lived experience of poverty as well as any other under-represented group in our workforce. We are committed ensuring the safety and protection of our employees from all forms of harm.
The client requests no contact from agencies or media sales.
JOB DESCRIPTION
Job Title: SCLT PA
Team/Directorate: Strategy and Partnerships
Salary range/pay band: £31,000 - £33,000 per annum
Reports to: Head of Care Systems
Direct reports: Care, Education and Quality Co-ordinator
Hours: 37.5
Location: Christopher’s,Guilford
Part 1: Job Profile
a) Main purpose of job
This role will work with the Director of Care and Heads of in Care providing administrative support directly to them. This role will manage and administer all of the Care SCLT and Governance Meetings. They will manage the Practice Education Co-ordinator.
Due to the nature of this role, it will be office based. Any working from home will be under exceptional circumstances only and by arrangement with the line manager.
Part 2: Main duties and key responsibilities
a) Use headings from the scope
Provide PA support as directed by the Director of Care and Heads of Care
Administering monthly SCLT Q&R meetings
Administering quarterly Quality Governance and Risk meeting
Arranging and preparing Mortality and Morbidity meetings
Administering Research Governance Group
Administering Spirituality Group
Lead on induction planning for new starters (not clinical)
Manage the Care, Education and Quality Co-ordinator
Be responsible for the agreed transport budget.
Reconsiliation of organisational credit cards as required.
Ensure you are familiar with the practices of other team members so that you can assist in the event of absence, thereby maintaining adequate cover within the team.
Sharing the cover of switchboard and reception duties in the absence of reception volunteers via a Silent on call rota.
b) Other duties
• The post holder must be able and willing to get to and work in both hospices in Hampton and Guildford
• The post holder will need to travel extensively throughout their area and less frequently in other parts of Surrey/West London
• The post holder should be prepared to attend SSCH meetings in different parts of the country. Some meetings may be during evenings or weekends.
• The post holder will be required to apply for a Disclosure and Barring Service check
c) Mandatory Criteria
1. Other duties
The post holder will be working in a developing environment and they will therefore be expected to undertake other appropriate duties as required for the effective operation of Shooting Star Children’s Hospices.
2. Professional Codes of Conduct
The post holder will be required to respect professional codes of conduct and practice relevant to their role, as appropriate
3. Health and Safety
Be responsible for health and safety in the area under their control and ensure that they are familiar with Shooting Star Children’s Hospices policy on health and safety at work.
4. Mandatory Training
The post holder will attend all mandatory training relevant to their role
5. Our values and behaviours
Shooting Star Children’s Hospices is a leading children’s hospice charity for babies, children and young people with life –limiting conditions, and their families. We require that all of our staff share our common values and display behaviors that will enable us to achieve our goals.
Professionalism – we will safeguard our families, each other and our organisation by working to ethical and professional standards at all times.
Respect – We will treat each other with the utmost respect.
Integrity – We will be open, honest and transparent in all that we do.
Diversity – We will respect individuality and ensure inclusion and fairness to all.
Excellence – We will strive for excellence in all that we do.
and behaviours
Part 3: Person specification: Qualifications, experience and skill levels
a) Qualifications
GCSE Maths and English at C grade or above (E)
b) Experience
Minimum of 2 years’ experience as a PA working for multiple professionals
c) Knowledge and Skills
• Excellent oral and written communication skills, with the ability to communicate effectively yet sympathetically with the parents/carers of life limited children and other professionals.
• The ability to work under pressure and manage a changing workload. Prioritise competing tasks effectively.
• Experience of working with Microsoft365 applications including Word, and Outlook as well as database packages, websites and social media platforms.
• Advanced Excel skills (E)
• Copy/audio typing, with the ability to produce accurate and well presented documents and reports.
• An understanding of national guidance in relation to record keeping and management of health care records.
• Minute taking
What we offer
Pension scheme
• NHS Pension Scheme (eligible employees)
• Stakeholder pension scheme
• Employee contribution 3.5%
• Shooting Star Children’s Hospices contribution 4.5%
• Additional contributions – we will pay 1% above the contribution up to a limit of 7%
Annual leave
• 35 days including Bank Holidays rising with length of service
• 2 weeks paid sabbatical leave after 5, 10 and 15 years’ service
Contractual benefits
• Generous sick pay scheme
• Enhanced maternity, adoption, and paternity leave pay
• Flexible working arrangements
• Death in service benefits
• Reimbursed professional membership fees
• Eye care
• Employee referral scheme
• Blue Light discount card
Health and wellbeing
• Employee Assistance Programme
• Occupational Health
• Mindfulness sessions
• Cycle to work scheme
• Mental Health First Aiders
• Nutritionally balanced meals at Christopher’s (free employees)
Equality, diversity and inclusion
Shooting Star Children’s Hospice is committed to inclusion and diversity in everything we do. We know that getting things right is critical for us to live our organisation’s values: Professionalism, Respect, Integrity, Diversity and Excellence.
We are always trying to improve our way of working to be more inclusive and equal. Our vision is for Shooting Star Children’s Hospice to be a place where people of all backgrounds, groups and communities feel welcomed to work and volunteer.