Operations Administrator Jobs
About ICT at Hope into Action
ICT is critical to delivery of the Hope into Action vision of every church lovingly making a home for those experiencing homelessness. We have experienced rapid growth across the UK and are now in 35 towns. Our ICT provides a vital window for each town in the Hope into Action network of people, policies, document storage and training resources. Our internal ICT capacity is mission critical. Our first line helpdesk is outsourced. This role will take the lead on several key projects that will ready out ICT infrastructure for the next phase of growth.
About the role
Our ICT Network Lead is both a strategic and user-empowering role. For this role, you would be someone who is flexible with an ability to keep systems running smoothly whilst at the same time pursuing improvements.
Hope into Action has a strong culture of continual improvement and pursuing excellence. Working with the Head of Operations, you will immediately focus on the implementation of our HOPE Processes project to enable all our projects to realise significant efficiencies in managing significant numbers of processes connected to our houses, tenants, investors and donors.
Whilst progressing other projects, you will oversee the induction and training of new staff and franchise partners. You will manage the outsourcing of IT contracts, including help desk, finance, CRM databases, mobiles, landline, internet and printers / copiers. Oversee the on-going development of the SharePoint Online site as a robust efficient tool for day-to-day use. You will introduce new ways to monitor the satisfaction with ICT across the network and take responsibility for data security.
About you
We are looking for a self-motivated person with a passion for our work, tenants, staff, churches and mission. We employ people of hope where humility, a genuine desire to love and serve others, and strength of character are as important as any job description. This is reflected in our six core values: strength, hope, action, love, open ears (listening) and mutuality, or “Shalom” as we sometimes call them.
You will possess a wide range of IT and Management skills and be a problem solver and decision maker. You should be approachable and able to convey complex IT concepts to frontline staff. You should have great communication and people skills and be able to travel around other Hope into Action sites. You should have a passion for the homeless, churches and our vision & values.
We value diversity, and recognise that a diverse team will help us raise our performance in empowering those we serve. We are interested in your individual skills, strengths, knowledge and experience.
About us
We believe that everyone has the right to a home and churches have the power to meet the tragedy of homelessness in their community.
Starting 13 years ago, we have grown into a mature organisation working with over 100 churches running 110 homes for over 350 tenants.
We have won numerous awards both secular and Christian including from the Guardian newspaper, Homeless link and Centre for social Justice.
We provide not just shelter and housing know-how, but also the friendship of a church, we are passionate about harnessing the social, financial and spiritual power of churches to enact real change both in them and our tenants.
Our first home had a real heart for men coming out of prison. Homes are now available for a wide range of people experiencing homelessness: people in recovery from addiction, people sleeping rough, women and children fleeing domestic violence, people coming out of rehab, former prostitutes, refugees, those suffering mental health issues and survivors of human traffic
Roughly, 50% of our homes are in our ‘line-managed cities’ (Peterborough, Norwich, Nottingham, Cambridge), the other 50% are found across a further 30+ towns which we franchise into.
We encourage others to replicate our model through franchising. The tragedy of homelessness is in every community. Our vision is for every church to lovingly provide the homeless with a home.
Working at Hope into Action can be incredibly rewarding. We offer the opportunity to work in a supportive and flexible environment.
The client requests no contact from agencies or media sales.
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Doorstep Library is a community-focused literacy charity dedicated to bringing the magic of books and the joy of reading directly into the homes of children who need our support. We are looking for an experienced fundraiser to head up our fundraising and marketing teams.
With one in four 11-year-olds leaving primary school unable to read or write properly, we recruit and train home and online reading volunteers to go into disadvantaged areas of London to help introduce young children (aged 0-11 years) to the pleasure and benefits of reading.
Our unique home-based service, whether in person or online, enables us to find the most appropriate books for every child we visit and build a relationship with the whole family. Our goal is to help children develop the self-confidence and essential skills they need to access all the opportunities that will come their way in life.
We also empower parents/carers to create and maintain a supportive environment by signposting them to local services and community support. Our projects not only improve literacy but also increase family wellbeing and bonding. Our tailored service enables us to help prepare children for school and broaden their opportunities in later life.
Our impact is long-lasting. For us, the ‘happy ever after’ is when we know the power of literacy and the joy of reading are helping a child change their own story for good. Every story shared is a story changed.
JOB SUMMARY
Job Title: Head of Fundraising
Contract Type: Full Time, Permanent
Hours per week: 35 (excluding breaks)
Working pattern: Monday – Friday
Main Location: Hybrid
Reports to: CEO
Direct Reports: Fundraising and Marketing Officers
Annual Salary: 40k
Full Time Annual Leave Allowance: 28 days per annum (includes 3 mandatory days between Christmas and new year), plus bank holidays
Pension Contributions: 6% (based on a 2% minimum employee contribution)
Additional Benefits: flexible working, employee assistance programme, employee discount scheme (Benefit Hub)
JOB PURPOSE
· Strategic responsibility for fundraising, including partnership development and maintaining the charity’s strong relationships with our wide range of funding partners;
· Strategic responsibility for marketing, to increase the charity’s profile and increase engagement;
· To work closely with the SMT and actively contribute to the overall strategy and direction of the charity;
· To manage and build upon the income streams for the charity;
· To manage the charity’s fundraising operations including coordinating prospect research and prioritisation, managing workflows, and ensuring effective stewardship of donors, corporate supporters and trust and foundations grants;
· To oversee the charity’s marketing operations, including digital and printed content creation.
ABOUT THE ROLE
We are looking for a Head of Fundraising to report to the Chief Executive Officer. The successful candidate will sit on the Senior Management Team, working closely with the CEO, Head of Operations and Head of Delivery and Engagement.
You will have substantial, proven experience of working in fundraising and of developing and sustaining partnerships, ideally in the third sector, and of how to build financial sustainability. You will be a highly organised people-person and will be responsible for line managing two Fundraising and Marketing Officers.
You will bring excellent communication skills and the ability to inspire others about our work. With outstanding interpersonal skills, you will have the ability to forge new relationships and you will thrive on enhancing our current partnerships and identifying and creating new ones.
Finally, you will be truly passionate about the work that we do to support children and families in disadvantaged areas of London and be driven to share our work with as many people as possible.
MAIN RESPONSIBILITIES & DUTIES
Development and delivery of the charity’s fundraising strategy
· To work closely with the CEO and trustee board to lead on the development, planning and delivery the Doorstep Library’s fundraising strategy, with further development of a longer-term strategy;
· To manage and build upon the income streams for the charity;
· To take a lead on application bids, including managing, monitoring and evaluating all funding applications;
· To work closely with the SMT and actively contribute to the overall strategy and direction of the charity;
Grow, develop and sustain our partnerships and income streams
· To lead, deliver and grow our existing relationships with all of our funding partners; foundations, corporates, independent schools and individual donors to raise circa £850K pa;
· To identify new potential partners, working closely with the CEO and board of trustees to develop these partnerships;
· To establish a corporate supporters programme and individual giving campaigns, plus develop effective stewardship systems;
· To have responsibility for retaining and engaging the charity’s supporters, this includes providing formal reports and updates on the work of the charity;
· Working with the Fundraising and Marketing Officers to effectively communicate the impact of our work to internal and external stakeholders;
Communications
· Work with the Marketing Officer to implement improvements to our digital presence, including website optimization, social media strategy, and online advertising campaigns;
· Research and analyse sector news/ developments;
· Oversee the creation of the annual report and impact report;
· Create and maintain a stock of case studies/ success stories and photos;
· Monitor and report on the effectiveness of fundraising strategies and campaigns;
Line Management
· To have direct line management responsibility for the Fundraising and Marketing Officers;
· To create an environment where the team feels fully supported and enabled to grow and develop under your management;
PERSON SPECIFICATION
Essential Criteria
1. A proven track record of delivery results in fundraising and/or partnership management
2. Knowledge of successful fundraising from a variety of sources, including at least two of corporates, major donors, individual giving, local authorities and trusts & foundations
3. Proven experience in securing five figure gifts, managing the donor cycle from initial stages through to stewardship
4. The ability to maintain current income streams and identify opportunities for growth
5. Excellent communication skills with the ability to communicate clearly, succinctly and in an engaging manner in person and in writing to a variety of audiences
6. Strong relationship building skills – experience of working with a wide range of people, from large corporate teams to potential individual donors
7. Highly organised – ability to manage a number of projects and tasks at the same time
8. Ability to generate and implement new ideas and see them through to completion
9. A positive team player, working with, supporting and encouraging colleagues
10. Ability to work flexibly, adapting to rapidly changing demands and opportunities while retaining a clear strategic focus
11. Excellent organisation and administration skills, with the ability to pay attention to detail and use office systems
Desirable Criteria
1.Experience of line managing and developing staff in their fundraising abilities
2.Experience of working as part of a senior management/leadership team providing leadership on fundraising strategy to colleagues
3.Experience of working in a small, close-knit team
4.A knowledge of and/or interest in children’s literature/education sector
RECRUITMENT STATEMENT
Doorstep Library is committed to safeguarding and promoting the welfare of children, young people, and all those it comes into contact with. All employees undergo rigorous safer recruitment processes including specified interview questions, a DBS check, and the collection of written and/or verbal references. Safeguarding training is a mandatory part of the induction process for all employees, and employees are expected to always adhere to our safeguarding policies and procedures.
The client requests no contact from agencies or media sales.
UNIVERSITY OF OXFORD
Prospect Research Manager
We are seeking an accomplished and committed person to join us in the role of Prospect Research Manager.
Based in the University of Oxford’s Development and Alumni Engagement department, the Prospect Research Team drives the ambitious fundraising activities of the University. It does this in a number of ways, and the major focus of this role is on the team’s work in carrying out due diligence research as part of the University’s donations acceptance process.
About the role:
Reporting to the Head of Prospect Research and working alongside two other Prospect Research Managers in a wider team, the postholder will play a key role in overseeing our crucial work in this area. The role also offers the opportunity of line management responsibilities.
This is an opportunity to develop your career in the context of a busy, capable and friendly team, which also works on identifying new potential donors, and providing insights to build relationships with our supporters. We support a diverse set of fundraising priorities, on themes ranging from innovative medical and scientific advances, to widening access to our University, to supporting world-class museums.
About you:
We are looking for someone who brings substantial experience of prospect research and due diligence in a fundraising context, successful experience of supervising the work of others and of allocating resources, and the desire to work collaboratively and build positive relationships with colleagues in the team and across the wider University.
Other qualities that candidates will need include a commitment to providing a high-quality service; outstanding research and written communication skills; attention to detail; knowledge of current affairs; and an adaptable approach.
What We Offer:
As an employer, we value the wellbeing and development of all our employees. We offer a comprehensive range of benefits, including:
- 38 days annual leave (including public holidays)
- Hybrid working arrangements for a healthy work-life balance
- Extensive personal and professional development opportunities
- Membership of CASE to support your professional development as an educational advancement professional
- Supportive childcare services and other family-friendly leave schemes for working parents, guardians and those with caring responsibilities
- Generous family leave for pregnancy, adoption, paternity, and shared parental leave
- Excellent contributory pension scheme for your financial future
- Salary sacrifice scheme for additional savings
- Subsidised sports centre membership to promote well-being
- Cycle loan scheme to encourage sustainable commuting
- Discounted bus and transit travel
In addition, you will have access to a vibrant community with social groups and sports clubs fostering an inclusive atmosphere.
Application process:
- Click the link to ‘Apply’ and follow the on-screen instructions. You will be taken to our online Applicant portal to apply to vacancy 171887.
- Applications should consist of a full CV and a letter of application (maximum of 2 pages), in PDF format, outlining your motivations to apply for this role, your relevant experience and how you meet the criteria of the person specification.
Only applications received before 12.00 noon on 15 April 2024 can be considered.
Interviews are currently scheduled to take place week commencing 26 April 2024, in person in Oxford.
Development and Alumni Engagement is committed to having a team that is made up of diverse skills and experiences. We encourage applicants from all sectors of the community and are especially keen to encourage candidates from under-represented groups to apply.
The client requests no contact from agencies or media sales.
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About
The Open Society Foundations work to build vibrant and inclusive democracies whose governments are accountable to their people. To achieve this mission, we provide thousands of grants every year to groups and individuals across the globe that work on the issues we focus on—promoting tolerance, transparency, and open debate. We also engage in strategic human rights litigation and impact investing, while incubating new ideas and engaging directly with governments and policymakers through advocacy to advance positive change.
The Role
We seek a Grants Associate to provide advanced and complex administrative support for grantmaking activities and/or other opportunities by performing operational work that helps achieve the program’s goals and plans.
Key Responsibilities
Reporting to the Global Central Grants Management (solid line) and liaising with the Director of Programs (dotted line), the Grants Associate will be responsible for:
- Maintaining accountability for updating the system with relevant grants/grantee information.
- Reviewing reports and documents for compliance, accuracy, and readability.
- Ensuring data accuracy and completeness in accordance with appropriate protocols.
- Assisting in acquiring and reviewing expenditure responsibility reports.
- Supporting the delivery of knowledge building and training across opportunity portfolios.
- Collaborating with Central Grant Management to enforce global Grants. Management policy, procedure, and compliance.
- Providing support for portfolio analytics through data provision and entry.
- Developing and maintaining training materials for the grant management system based on implemented updates and changes.
- Managing relationships with grantees and other stakeholders in the field.
- Collaborating in the construction, maintenance, and assessment of grantmaking portfolios, as well as in the design of portfolio strategies.
- Assisting in obtaining and recording Equivalency Determinations.
- Supporting cash flow forecasting processes.
- Monitoring grant payment schedules and comparing actual grant spending against budgets.
- Providing support in checking Office of Foreign Asset Control (OFAC) and Conflict of Interest compliance systems taking responsibility for providing advanced and complex administrative support for the Grants Management department, including processing grantee audit confirmation letters, liaising with the Finance audit team, processing payment of contracts, invoices, and expense reports, publishing grant lists, and planning departmental meetings and event
Key internal relationships
- Grants Management team; Opportunity Team; Director Opportunities; MEL; OGC; Finance
Qualifications
- University degree – BA or BSc
Experience
- Prior career experience of working within grants management administration, processes and systems – either from within Grants Management or from Programmatic teams.
- Proven experience in collaborating with multi-country stakeholders within a multinational organization, and/or organization with significant complexity.
Functional Competencies
- Have extensive knowledge and experience of working with grant management processes and systems.
- Ability to facilitate and provide training to others on systems.
- Experience in working with grantees and nurturing those relationships.
- Knowledgeable of the field and partnerships, and of developing and designing the grant selection processes.
- Ability to generate, capture and organize information and knowledge to deliver prescribed outcomes for area of responsibility.
Personal Competencies:
- Demonstrates commitment to OSF’s core values of humility, commitment, collaboration, respect, inclusivity and integrity.
- Commitment to listening and working with humility; ways of working that are respectful to all people; and that support space and voice for all diverse perspectives in our workplace.
- Willingness to adjust working hours to include calls and discussions with colleagues and vendors located in various geographic regions.
- Commitment to continuous learning and growth in the areas of diversity, equity, inclusion, antiracism and social justice.
Languages:
- Possess an excellent command of English.
- Fluent in the local language where the opportunity is based.
What we offer:
- Exceptional opportunities to learn and grow, from annual professional development allowances to onsite training and learning conversations with visiting experts.
- Top-notch benefits and perks to promote well-being and a healthy work-life balance. Including generous time off, flexible work arrangements, employer-paid health insurance, retirement savings plan, progressive paid parental leave, reproductive and family planning support, and much more. (Benefits vary by location.)
- A commitment to nurturing a diverse and inclusive workplace so you can bring your whole self to work and make a positive impact.
We aim to build an inclusive workforce that is reflective of the communities we serve, and actively seek applications from those who are marginalized and underrepresented. We provide reasonable accommodations to applicants and colleagues with disabilities.
The salary range for this role is $76,300 - $133,500 (USD). The final offer is influenced by a wide array of factors including but not limited to skill set and level of experience.
Competitive rates of pay apply.
Open Society Foundations is committed to advancing diversity, equity and inclusion, and to building a diverse staff that reflects the movements, issues and communities that our mission serves. Candidates from all underrepresented backgrounds, identities and communities are encouraged to apply.
We are committed to providing reasonable accommodations to applicants and colleagues with disabilities.
Centre Manager (maternity cover)
Are you passionate about transforming the lives and life chances of children and families in the name of Jesus? We are seeking a friendly, highly organised and capable manager to inspire and lead during a maternity cover period.
Salary: £30,000 - £33,500 FTE (dependent on experience)
Hours: 40 FTE (will consider 4 days for the right applicant)
Location: Fern Street Family Centre, Fern Street, London E3 3PS
About us
All Hallows Bow is a vibrant, diverse and growing Anglican church located in the heart of London’s East End. Together we are God's family in Bow, seeking to share God’s love in our local community and see lives transformed as we follow the way of Jesus.
In 2014, we established the Fern Street Family centre with a vision to see Jesus's promise of 'life to the full' (John 10:10) become reality for disadvantaged and vulnerable children and their families in Bow, East London. Together, we work with our local community to see the lives and life chances of children and their families change for the better.
Our work is an evolving response to the challenges faced by children and families in Bow. We offer safe and stimulating spaces for children to play and learn and for parents to strengthen their relationship with their children. We do this through a mix of group and one-to-one support for parents and carers, an English language programme for migrant parents, early learning and play activities, a food pantry, out-of-school and holiday clubs for school-aged children and lots more! Alongside it all we aim to bring families in our community together, breaking isolation and building a more connected Bow.
In all we do we keep our eyes fixed on Jesus and hold onto his promise of hope, wholeness, restored relationships, justice and realised potential for children and families in our local area.
Role Overview
As Family Centre Manager you will play a vital role in the leadership of our church and charity’s community ministry to local children aged 0-11 and their families. Based out of our dedicated family centre, you will be responsible for leading a committed team of staff and volunteers to deliver a holistic programme of support and activities that meets local needs and reflects our Christian values and mission.
You will co-ordinate the day-to-day delivery of the centre’s activities and services, ensuring that delivery is responsive to the views and needs of local parents, carers and children while meeting the contractual requirements of our funders, and ensuring that staff and volunteers are working effectively to support positive outcomes for children and families.
Working with the Fern Street Steering Group, you will also help maintain the centre’s long-term sustainability, this will include maintaining existing partnerships, oversee fundraising efforts and ensuring that adequate resources (people, finances, in-kind) are available to support current and future areas of activity. This will also involve maintaining and developing strong engagement of the congregation and wider staff team of All Hallows Bow church in the ministry of the centre.
You will also take responsibility for overseeing Fern Street Family Centre’s spiritual life and mission - by nurturing a healthy team culture of prayer and mutual support and ensuring that our Christian values and mission are embedded throughout our work.
This is a diverse role that shapes around the passions and skills of the right candidate and offers plenty of opportunities for hands-on involvement with children and families alongside the role’s core leadership and management responsibilities.
We are committed to facilitating a smooth and supportive transition and the successful candidate will have a full handover with the current Centre Manager.
About you
You will be a friendly and capable leader with experience of delivering quality programmes of learning, play and/or support for children and families. You will be passionate about transforming the lives of disadvantaged families, with an understanding of safeguarding principles in relation to children and vulnerable adults. You will have experience of managing projects and people to achieve key project outcomes on time and to budget.A degree or significant experience in social work, community development, mental health, education, youth work, child development or similar field is desirable.
Benefits
- 25 days annual leave pro rata plus public holidays
- 3 additional spiritual retreat days offered per year
- Auto-enrolment for Church Workers Pension Scheme with 5% Employer pension contribution and 3% personal contribution
- Discounted purchases in the Ahaba cafe
- Flexible working considered including potential part-time opportunity of 4 days/week
How to apply
Please notes, there is a genuine occupational requirement that the postholder is a practising Christian, with a vibrant and active Christian faith.
All Hallows Bow is committed to safeguarding and promoting the welfare of children and young people and expects all staff to share this commitment. This role will be offered on the condition that the applicant undergoes a satisfactory enhanced DBS check and provides satisfactory references.
For more information please see the attached Information Pack and Job Description/Person Specification
Suitable candidates will be asked to complete an Application Form.
The client requests no contact from agencies or media sales.
Finance and Administrative Officer
Location: Cheetham Hill Advice Centre, Manchester M8 9AR
Hours of work: Part-time (21 hours per week worked over 3 or 4 days)
Salary: £28,770 pro rata (£17,262 actual)
Contract: This is a permanent post, subject to funding
Cheetham Hill Advice Centre (CHAC)
Cheetham Hill Advice Centre has been serving the community in Manchester Since 1977. CHAC is a busy neighbourhood advice centre in North Manchester providing face-to-face legal advice and support to residents.
Finance and Administrative Officer
Cheetham Hill Advice Centre is recruiting a Finance and Administration Officer. This is an important post carrying out the financial and administration tasks that keep this busy charity running. Key tasks include book keeping, processing invoices and preparing financial reports alongside administration of human resources functions and management of the smooth running and maintenance of the office.
You will work alongside the Charity Manager and will have a key role in providing information to the Board of Trustees. You will work alongside the advice team and will also have role in supporting volunteers and ensuring the charity is a welcoming place for all. You do not need any experience of working for a charity.
Deadline for applications: 10am on Wednesday 3 April 2024
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
No agencies please.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Full time – working 37.5 hours per week
Salary: From £38,000
Department: Research & Programmes
Line managed by: Research & Programmes Manager
Responsible for line managing: n/a
Location: London (hybrid, at least 2 days in the office)
About GISF
The Global Interagency Security Forum strengthens NGO safety and security practices worldwide. We have more than 150 member INGOs and offices in London and Washington, DC.
GISF’s member-led structure makes us a trusted platform for collaboration, a driver of innovation in security risk management (SRM), and a repository of best practices. We also work closely with policymakers to enhance their understanding of SRM.
We strengthen NGO security practice worldwide by:
- Maintaining and building from our expertise in humanitarian security risk management
- Offering trusted platforms for coordination and knowledge sharing
- Driving innovation, capturing best practice, and improving SRM capabilities.
- Supporting policy-makers and the humanitarian system to increase their understanding of SRM and maximise access to people in need
For more information, visit: www.gisf.ngo
What we offer
- 25 days of annual leave increasing annually after 2 years, up to a maximum 30 days (plus bank holidays)
- Office shutdown between Christmas and New Year
- Employer Pension contributions
- A focus on professional development, including access to overseas events, workshops, and training
Job Purpose:
The Senior Data and M&E Specialist is a new role at GISF, that will play a crucial role turning data into actionable insights.
They will lead the monitoring and evaluation of GISF’s various grants and contracts, in addition to putting in place a framework to better assess GISF’s overall impact on global NGO safety and security approaches. The successful candidate will develop, rollout and implement an organisation-wide Monitoring, Evaluation and Learning (MEL) system to complement GISF’s continuing growth. Much of GISF’s work seeks to improve knowledge, attitudes and practices in the NGO sector, providing a unique and interesting challenge to the right candidate.
On a strategic level, this role will be key in enabling data-driven decision by GISF and our membership. GISF’s position at the centre of a network of more than 150 INGOs and the wider NGO community gives us access to a wide range of data. The Senior Data and M&E Specialist will create systems to capture that data, structure it for analysis and make it accessible to NGOs to support operational decision-making.
The Senior Data and M&E Specialist will play an active role informing GISF’s products and services, such as our research pipeline, resource-development and coordination services, by providing insights from the data.
The sensitive nature of the data means the candidate must be highly principled, and able to work with the wider team to implement robust data-protection measures.
Key Responsibilities
1. Strengthen GISF’s programmatic data collation and analysis
Work collaboratively with GISF staff and partners to roll-out a new framework for data collection that emphasises collaboration and efficiency across GISF functions, and demonstrates GISF’s impact.
Develop standardised data collection protocols to ensure consistency, accuracy and rigour across GISF functions.
Support and guide GISF staff to collate, analyse, and document research, events and programmatic data.
Conduct frequent data cleaning, interpretation and storage of data in line with GISF’s ethical standards.
2. Grant and Project Management Support
Lead the MEL activities of GISF’s grants and contracts, from inception to completion.
Support the roll out of monitoring and reporting templates, tools and workflows for USAID grants.
Provide monitoring and impact data for donor reporting.
Work collaboratively with GISF staff in the preparation of funding proposals by providing input and guidance on appropriate MEL frameworks.
Provide other monitoring and evaluation support to programmes as requested and needed.
3. Research, Learning and Membership Data Management
Conduct research to identify, document and test good practices and alternative/locally-led approaches to assess the impact of SRM in humanitarian programming.
Create a Membership Data Collection Policy, ensuring relevant and accurate information is gathered to improve services to NGOs.
Coordinate the development of an annual tool to measure member satisfaction and gather members’ thematic priorities for the coming year.
Work with relevant colleagues to develop a process for collecting and storing open-source SRM sector data.
In collaboration with the Technical SRM and Coordination Lead, develop and implement a tool for NGOs to benchmark their safety and security capacities.
Support the organisation and facilitation of partner/membership learning exchanges on MEL (remote and/or in person)
Work with the Research team to strengthen the evidence base of GISF’s impact.
4. Internal Relations and Communications
Support staff to shift mindsets and attitudes from traditional, extractive MEL approaches and towards more ethical and responsible solutions to measuring impact.
Collaborate with Communications staff to input into regular reports on our work, including external-facing learning and impact reports (e.g. Annual Report).
Work collaboratively with colleagues across the organisation to help in the delivery of GISF’s strategy and annual plans.
5. External Representation
Undertake networking and information sharing to support effective MEL practice within NGO SRM operations
Build relationships to share and access relevant data-sets.
Represent GISF at external meetings and events
Liaise with consultants hired by GISF and provide administrative support where needed.
Other relevant tasks as directed
Person Specification
Essential Skills/Experience
Relevant post-graduate degree; or equivalent work experience.
Minimum of two years in a data analysis or MEL/MEAL related role.
Demonstrable experience in strengthening monitoring and evaluation systems.
Excellent analytical skills, with experience of understanding and processing qualitative and quantitative data.
Adept at data visualisation in support of decision-making.
Excellent data and information management skills with proficiency in MS office packages.
Strong results orientation, with the ability to challenge existing mindsets.
Ability to present complex information in a succinct and compelling manner.
Understanding and knowledge of ethical data collection.
Fluency in spoken and written English.
Desirable
Understanding and application of statistical software.
Knowledge and experience of MEL for participatory programmes.
Knowledge and/or experience of SRM practice.
Ability to work in French or Arabic would be an advantage.
The client requests no contact from agencies or media sales.
About us
Resuscitation Council UK is saving lives by developing guidelines, influencing policy, delivering courses and supporting cutting-edge research. Through education, training, and research, we’re working towards the day when everyone in the country has the skills, they need to save a life.
About the role:
As the Executive Assistant and Office Manager, in addition to providing administrative support across the organisation, CEO and Senior Leadership team, you will have oversight of the charity governance administration and support the day-to-day effectiveness of the office operation, both physically at the head office in London and in the way the operation runs remotely.
This role offers variety and the opportunity to gain wider experience within the Charity section. As the Executive Assistant and Office Manager, excellent communication, time management and strong organisational skills will enable you to deal with internal and external stakeholders, produce high-quality work, organise, process information and co-ordinate meetings and governance activities.
About you:
To be a successful Executive Assistant and Office Manager you will have;
· Proven experience of administration, office management and Microsoft Office Suite including Teams and Zoom
· Proven experience of taking accurate minutes, managing diaries and meeting schedules.
· Knowledge of managing correspondence and documents including ability to maintain both electronic and hard copy filing.
· Exceptional communication and interpersonal skills, with the ability to interact confidently with individuals at all levels.
· High level of integrity and discretion in handling confidential and sensitive information with superior attention to detail.
And you will be;
· Enthusiastic and proactive with a positive attitude and collaborative mindset.
· Highly organised, able to manage a varied workload within tight deadlines with great attention to detail.
· Committed to RCUK’s vision and values and the principles of Equality, Diversity, and Inclusion.
*RCUK reserves the right to close the advert early, or on the appointment of a candidate.
What we can offer you - Employee Benefits:
- 30 Hours per week (3 days minimum in the office)
- An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)
- Generous pension scheme
- Access to Private Medical Insurance (on completion of your probation period)
- Access to Life Insurance and Personal Accident Cover (on completion of your probation period)
- Enhanced maternity/adoption provision
- Access to our Employee Assistance Programme
- Employee eye-care scheme
- Full induction and training
How to apply:
Please submit your up-to-date CV with a supporting statement outlining your suitability for the role.
· Closing Date for Applications: Monday 15th April 2024 at 12 noon
· Interviews are taking place: w/c 29th April 2024
Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please let us know and we will aim to make the necessary arrangements to accommodate your needs.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
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Actively Interviewing
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Our ambitious and creative team has been working hard over the last year to expand our work to help more people in need across Sussex and Surrey. FareShare is the UK’s biggest surplus food charity and today we find ourselves on the front line of the Cost of Living Crisis. As our work grows, so does our need for strong financial management.
We are looking for a talented, passionate person to join our Senior Leadership Team to oversee our finance operations. With more growth planned over the next 2 years we want to find someone who has the experience to oversee the day to day finances of a large regional charity and to lead and nurture our finance staff. This role will provide a stable platform for growth.
Using your can-do attitude, mixed with excellent communication, organisational and administration skills, you’ll focus on supporting our CEO and Trustees across our sites. The role includes tasks such as producing monthly management accounts, oversight of payroll, management of our internal financial controls, Year End reporting preparation and leading our small team in the general smooth running of finances. This is a part-time role with the potential to increase as we expand.
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The client requests no contact from agencies or media sales.
Reception Supervisor
Salary Range: £33,540-£36,370 per annum
Hours: 35 hours per week
Location: St James’s Square, London SW1
About The London Library
The London Library is one of the UK’s greatest literary institutions, providing a centre of creativity, inspiration, and ideas for 180 years. Well-known members and frequent borrowers have included Charles Dickens, Charles Darwin, George Eliot, Bram Stoker, Rebecca West, Virginia Woolf, Angela Carter, Daphne du Maurier, HG Wells, TS Eliot, Stanley Kubrick, and Ian Fleming. Current writers in membership include Kazuo Ishiguro, Raymond Antrobus, Simon Schama, Hallie Rubenhold, Tom Stoppard, Antonia Fraser, Jessie Burton, and Sarah Waters. Nearly all of its collection of around one million books can be borrowed, it offers a vast eLibrary and invaluable postal loans service. It is a home for everyone who loves the written word.
The Library is a registered charity and championed by its President, Helena Bonham Carter CBE.
About the role
The London Library is looking for a Reception Supervisor to be responsible for the efficient running of the Library’s Reception ensuring an excellent customer service experience is provided to members of, and visitors to, the Library throughout our opening hours.
The role includes answering questions about membership and services in person, by phone and email, giving tours to prospective members and assisting with membership processing and administration.
This is a brand-new role for the Library, with a potential to grow and develop. It will join our busy Member Services department and will manage our small team of Membership Assistants who cover the main entrance reception desk.
Liaising closely with the Membership and Marketing departments, the role will ensure that Reception staff are aware of current member offers and other activities relevant to the recruitment and retention of members.
About you
Pleasant, approachable, welcoming, helpful, and responsive even under pressure, you will have proven experience of supervising staff that provide excellent customer service in a customer-service environment, preferably in the charity, cultural or Not For Profit sector.
You will have exceptional inter-personal and communication skills with the ability to convey information clearly and courteously, face to face, by telephone or email.
Your successful performance management experience will ensure that you can lead and contribute effectively to the team and be able to organise your own and others work and time effectively.
Being flexible, willing to turn a hand to whatever needs doing on occasion, whilst being patient, resilient and with a good-humoured approach to problem-solving is essential.
You enjoy meeting and developing relationships with people and have a proven track record of defusing challenging situations.
Most importantly, you will have a passion for your work, literature, reading and writing, and the work of The London Library; to inspire new ideas that create a unique impact on the UK’s literary and artistic output.
We are a friendly, hardworking team and a welcoming workplace. We aim to be as inclusive and equitable as possible and can discuss specific adjustments and access needs to help make this role fit for you.
If you are excited by the opportunity to use your skills to develop The London Library, we would love to hear from you. To apply please visit our website via the link and complete the online application form.
The Library welcomes applications from all sections of the community. All applicants will be considered on the basis of their merits and abilities for the post. Please note we are unable to consider candidates without a current right to work in the UK.
he role will be varied and will involve working across the organisation providing support to both the operational and programme delivery teams. The role will assist the Finance Manager, performing various financial administrative tasks and will also support the community engagement and programme delivery team in varied administrative tasks, including contacting event participants, administering details within our CRM system, assisting with logistics for events such as room booking, catering orders and helping setting up rooms for events.
Key Accountabilities & Responsibilities
- Perform a wide variety of clerical and administrative tasks, supporting the organisation’s operations
- Entering invoice details into Xero/ Quickbooks accounting systems, raising invoices and providing finance administration support to the Finance Manager as required.
- Maintaining mailing lists for course participants, creative producers and community engagement groups. Prepare and distribute correspondence as requested
- Providing administrative support to the Programme and Community Engagement team in terms of sending out invitations, monitoring attendance and assisting with setting up and sending out any surveys or participant evaluation as required
- Providing support for the booking of rooms/catering services or other requirements for the Southampton Forward programme of events.
- Note-taking in meetings as required
- Administration of the volunteer groups
- Conduct data entry to support the charity’s evaluation work
- Attendance at events to support the programme delivery team as required
- Please note this job description is not intended to be all-inclusive, The role holder may perform other related duties as negotiated to meet the ongoing needs of the organisation
Core deliverables and person specification
- Attention to detail
- Eager to learn and develop professionally
- Organised approach to time management
- Ability to prioritise and work to deadlines
- Great communicator
- Friendly and positive approach
- Share our values and commitment to creating a diverse environment at Southampton Forward
Essential
- Experience of office administration
- Excellent IT skills making use of the full MS Office 365 Suite including Outlook, MS Teams, Excel, Word and Powerpoint as required
- Experience of book-keeping or financial administration
- Attention to detail
Desirable
- Qualification in office administration/project management
- Experience using CRM or database management
- Ability to work with changing priorities and sometimes competing needs from other team members
- Excellent data entry skills with a high level of accuracy
- Excellent written and interpersonal skills to be able to communicate with a wide range of people
Visit our website for full details and to apply,
The application deadline is Sunday 7th April at 23:59
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
About the Role:
Exciting Opportunity to join Refugee Migrant Centre (RMC) as a Receptionist and become part of our renowned regional charity dedicated to supporting refugees and migrants. With over 23 years of experience, RMC has assisted thousands of individuals from 162 countries, fostering integration and empowerment through various services.
Purpose and Scope of the Role:
As a Receptionist at RMC, you will be the welcoming face of our organisation, providing crucial support in administrative tasks and ensuring smooth operations at our reception area. Your responsibilities will include managing incoming calls, greeting visitors, scheduling appointments, and assisting with general inquiries. Additionally, you will collaborate closely with internal teams to facilitate effective communication and uphold the organisation's standards of service excellence.
Main duties and responsibilities of the role:
· Welcoming visitors and directing them to the appropriate personnel or department.
· Managing incoming calls and transferring them to the relevant individuals.
· Handling inquiries from clients, volunteers, and stakeholders in a courteous and professional manner.
· Scheduling appointments and maintaining appointment calendars.
· Assisting with administrative tasks such as data entry, filing, and photocopying.
· Coordinating deliveries, mail, and courier services.
· Maintaining cleanliness and organisation at the reception area.
· Providing general administrative support to colleagues and management as needed.
Qualifications and Skills:
· Previous experience in a receptionist or administrative role preferred.
· Excellent communication skills, both verbal and written.
· Strong interpersonal skills and a friendly, welcoming demeanour.
· Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
· Ability to multitask and prioritise tasks effectively.
· Attention to detail and accuracy in handling administrative duties.
· Flexibility to adapt to changing priorities and work in a fast-paced environment.
· Knowledge of additional languages is an advantage, particularly languages spoken by refugees and migrants.
The client requests no contact from agencies or media sales.
About us
The Runnymede Trust is the UK’s leading race equality think tank. We generate research to challenge racial inequality in Britain.
For more than 50 years, we have worked tirelessly to build a Britain in which we all belong. Proudly independent, we speak truth to power on race and racism without fear or favour. We are not swayed by political agenda, profit or popular opinion. We are authentic, led by an ethnically diverse team we draw from our lived experience and that of our wide and inclusive community and partnership networks.
Job purpose
This is a pivotal role supporting our Senior Leadership Team in the effective execution of our diverse portfolio of projects, with a focus on Power to Prosper. Your responsibilities will encompass coordinating project activities, maintaining meticulous project documentation, and fostering seamless communication among team members and external stakeholders. Additionally, your role will extend to scheduling and organising meetings, maintaining clear records, and aiding in the overall organisation of project tasks.
You will ensure that our project timelines and deliverables are met, providing administrative support throughout the project lifecycle. Your attention to detail and organisation skills will be essential in maintaining schedules, tracking progress and addressing logistical challenges that may arise.
Who we are looking for
With your exceptional organizational skills and keen attention to detail, you'll excel in coordinating project activities, maintaining meticulous documentation, and fostering seamless communication among team members and external stakeholders. Your ability to stay organized, prioritize effectively, and adapt to shifting priorities in an agile manner will be instrumental in ensuring the effective execution of our diverse portfolio of projects.
Benefits
Along with a competitive salary and an opportunity to work alongside an inspiring team of thought-leaders and changemakers, we offer the following benefits:
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33 days annual leave (including flexibility to take bank holidays when best suits you)
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Extra annual leave for volunteering and/or study
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Flexible working and hybrid/home working
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Enhanced parenthood policies
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Contributory pension
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Investment and support with training, professional growth and development
How to apply
To apply please click the apply button below.
This will take you to our online recruitment platform, BeApplied, which is a platform that aims to facilitate an unbiased and inclusive hiring process.
On BeApplied you will be asked to upload your CV and answer some skill-based application questions instead of a traditional covering letter.
Runnymede Trust is committed to providing equal opportunities for everyone regardless of their background. We acknowledge that people from certain backgrounds are under-represented in research and policy making and we’re committed to doing what we can to correct this. We are particularly keen to receive applications from Black, Asian and minority ethnic people; people with disabilities; people who identify as being LGTBQIA; people who have a mental health condition; and people who identify as working class now or in the past.
We are also aware that many highly capable prospective candidates nonetheless rule themselves out of work in think tanks because they underestimate their own ability to do the role. With this in mind, we strongly encourage applications from anyone who is prepared to learn and grow on the job and would like to stress that past experience of working in think tanks is not required.
Interview Schedule
Candidates will hear back about their application status by 3rd of April, and interviews for shortlisted candidates will be conducted on three dates: 9th, 10th, and 11th of April.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
The Trumpington Affordable Food Club Coordinator will be responsible for coordinating the food hub and its team of volunteers, including presence at the food hub on Friday mornings, and transforming it into a Fairbite Affordable Food Club (Social Supermarket).
Organisation of the Food Hub:
- Prepare inductions for new volunteers
- Coordinating weekly volunteer collections of supplies from supermarkets.
- Attend coordination meetings for the Cambridge-wide Fairbite network.
Friday sessions at Trumpington Pavilion:
- Prepare a weekly rota of volunteers.
- Work with Pavilion staff and volunteers to open and close the venue for Friday sessions.
- Organise with volunteers the setting up of the hall and kitchen, operation of the sessions, and clearing away at the end of the sessions, including basic cleaning, so that the Pavilion is ready for subsequent users.
- Work with Pavilion staff to ensure that food safety procedures are implemented.
Maintain records and spreadsheets:
- Maintain records of volunteers.
- Upload and process member applications.
- Ensure member visits are logged on the specified database.
Finance and stock
- Responsibility for stock taking, ordering stock and stock rotation.
- Administer payment for directly-purchased stock and other expenditure.
- Administer the collection and banking of member fees.
- Continue to develop links between the Food Hub / Fairbite Club and the local sources of food surplus, including supermarkets and local growers.
Extra support provision:
- Assist users of the Food Hub / Fairbite Club in accessing extra support through signposting and in time running Cost of Living events alongside sessions.
Transition to Affordable Food Club:
- Assist in the transition from Food Hub to an Fairbite Affordable Food Club model, which combines the dignity of choice with an empowered community approach, alongside extended community services
Support fundraising initiatives
- including through speaking engagements, making grant applications, events etc.
Other activities may be requested from time to time
- by the Pathfinder Development Manager or CEO, consistent with the job role and the needs of the Charity.
Personal Specification:
Technical skills and minimum knowledge:
- Established experience with administration.
- Well developed sense of responsibility.
- Able to work on own initiative and as part of a team.
- Adaptable and self-motivated.
- Well organised and able to prioritise tasks.
- Aware of Health and Safety issues.
- Able to do manual handling, including moving chairs and tables.
- Confident in the use of IT and MS Word software.
Behaviours and competencies:
- Good community spirit and concern for users of the Food Hub/Fairbite Club
- Confident in communicating with people from a wide range of socio-economic backgrounds in a friendly, non-judgemental manner, and to convey information and win support.
- Demonstrate a commitment to the values of Cambridge City Foodbank and Trussell Trust.
Our Vision & Values:
Our Vision is to end the need for UK foodbanks. Each day we meet the need for emergency and affordable food, and tackle the causes of poverty, by harnessing the power of the community. We are an independent local charity and member of the Trussell Trust network.
We value dignity, justice, compassion, community and impact, in all that we do. We serve local people regardless of background, inspired by our Christian ethos and values.
As part of our commitment to inclusion, diversity and equity actively encourage applications from under-represented groups such as returning parents or carers who are re-entering work after a career break, people who are LGBT+, from Black, Asian and Minority Ethnic (BAME) backgrounds, with a disability, impairment, learning difference or long-term condition, with caring responsibilities, from different nations and regions and those with a lived experience of poverty as well as any other under-represented group in our workforce. We are committed to ensuring the safety and protection of our employees from all forms of harm.
In 2023: our amazing team of 200 volunteers assisted by a small staff team, provided 16,000 3-day emergency food parcels to people across Cambridge (36% were children) and distributed 170,000 Kilos of food.
Interviews will be ongoing as soon as applications come in.
We reserve the right to appoint to this post before the closing date of this advertisement.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We are working in partnership with the UK’s leading kidney patient support charity, Kidney Care UK who are looking for a Data & IT Officer to support their Data & IT Manager to ensure that the organisation’s data is compliant with current legislation and to provide a high quality, compliant database service to the organisation, and a first-class IT and Telephony support operation for the organisation.
Kidney Care UK provides practical, financial and emotional support and financial assistance to thousands every year and campaigns to improve care services across the UK.
With ambitious plans for growth and to increase their impact and expand their reach to engage with key audiences throughout the UK, they are now seeking a highly motivated Data & IT Officer with database experience, ideally within a charity, and a knowledge of data protection and IT to support the organisation’s aims.
You will have:
- Previous experience working with CRM databases.
- Data processing and data management experience.
- Proven administration, multi-tasking, prioritising, and organisational skills.
- Excellent attention to detail, and good analytical and quantitative skills.
- Intermediate to advanced Microsoft Office skills, particularly Excel.
A knowledge of data protection and first line IT support experience would be an advantage but training will be given. You will be a self-starter, and effective communicator with the ability to develop strong internal relationships, and the ability to work at pace.
For more information, please contact Louise Portnall, Recruitment Consultant, Charisma Charity Recruitment. Your application should be submitted through the Charisma website and include your CV and supporting statement.
We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status or other category protected by law.
Closing date for applications: 5th April 2024, however, applications are being reviewed on a rolling basis, so please apply without delay to avoid disappointment.