Operations Director Jobs in Leicester

Salary: £27,000 - £30,000 per year based on experience (Pro rata if part-time)

Terms: Permanent. Full-time or part-time with a minimum of 4 days/week (0.8 FTE). 

Location: Remote. We will strongly prefer candidates who can be based in the UK.

Probation: 6 months

Reports to: Director of Finance and Operations

Who We Are

Humanists International is an international non-governmental organisation (NGO) and the global representative body of the humanist movement, uniting a diverse community of non-religious organisations and individuals. Inspired by humanist values, we are optimistic for a world where everyone can have a dignified and fulfilling life. We build, support and represent the global humanist movement and work to champion human rights and secularism.

We campaign on humanist issues. We defend humanists at risk of persecution and violence. We lobby for humanist values at international institutions, including the United Nations. And we work to build the humanist movement around the world. 

Our Members and Associates include humanist, rationalist, secular, ethical culture, atheist and freethought organisations from all over the world. Our community also includes many individual supporters who share our vision and values.

About the Role

Humanists International has another separate entity based in the US. This role will be a part of the UK operations team but will collaborate with the US finance team occasionally when it’s required, for example, during the audit period. Both UK and US finance teams are managed by the same Director of Finance and Operations who is based in London. 

We are looking for a highly motivated individual who can provide excellent finance and administrative support to the small, predominantly home-based team. We’re seeking someone who is personable, highly organised, has attention to detail and is keen to take initiative and learn new skills. Onboarding training will be provided, but we would like you to demonstrate transferable skills. 

You will work on a wide variety of tasks which will include bookkeeping and bank reconciliations, being the first point of contact for the organisation, as well as providing general administrative support to the team. You will be comfortable working both independently and collaboratively across a diverse international team.

This is a full-time or part-time with a minimum of 4 days/week (0.8 FTE), permanent position, which is predominantly home-based but does require the attendance of in-person events such as the General Assembly and Team Building. You will also be expected to attend a number of board-level meetings held on weekends to take meeting minutes - further details are listed in the Key Responsibilities section.

We are open to flexible work arrangements and committed to diversity and inclusion.

Key Responsibilities

• Taking charge of the day-to-day financial activities and office administration of the organisation.

• Ensuring high-accuracy bookkeeping and bank reconciliation are completed to deadlines. 

• Ensuring adequate financial documents are filed on Drive to comply with the audit requirements.

• Preparing invoices and receipts to stakeholders as required.

• Generating month-end Budget vs. Actual Report from accounting software on time, for the Director of Finance and Operations to review. 

• Preparing financial data for quarterly Finance Report in tables for the Director of Finance and Operations to conduct quarterly financial analysis.

• Assisting the Director of Finance and Operations with the preparation of financial data, tables and files for the annual budgeting and UK audit.

• Reviewing and processing expense claims. And ensuring the Expenses Policy is being followed. 

• Preparing and attaching expense receipts to the CEO’s monthly credit card statements.

• Being the first point of contact of the organisation. Managing office inbox, answering office calls and sorting out the letters.

• Attending online board meetings (four times a year on Saturdays) and investment committee meetings (twice a year on weekdays between 5-7pm) to take meeting minutes. Board meetings normally take 3 hours and investment committee meetings take 45 minutes. These meetings are usually planned 6-8 months in advance.  TOILs will be provided when the meeting is held outside your normal working hours.

• Assisting the CEO with board papers and circulating them to board members before board meetings.

• Arranging flights and accommodations for the CEO and board members to attend in-person meetings when required.

• Arranging meetings for the CEO when required.

• Assisting staff and board members with queries on finance or administrative matters.

• Any other appropriate duties.

Essential Skills

• Accounting, finance, or economics qualification.

• A minimum of two years’ experience in bookkeeping and administration roles. 

• Experience using financial software. e.g. Quickbooks, Xero, Sage or equivalent.

• Understanding of the chart of accounts structure, cash/accrual accounting basis.

• Understanding of the expense claim process.

• Experience preparing the budget. (Not necessarily the whole organisation’s budget, but specific section(s), for example, travel costs and fixed-costs related budget lines would be essential.)

• Excellent organisation, time management and multi-tasking skills with the ability to prioritise and plan a busy workload. 

• Self-motivated and able to meet all deadlines.

• Supportive, collaborative and able to build relationships with both internal and external stakeholders.

• Abilities to work independently with initiative.

Desirable Skills

• Understanding of the annual audit process.

• Understanding of the organisation’s annual budgeting process.

• Experience of working in a not-for-profit sector.

• Awareness of charity accounting and restricted funds.

• Submitting Gift Aid Claims.

• Experience using CRM system.

• Experience in remote working.

Staff Benefits

• 30-days annual leave (this is in addition to the UK public holidays). Pro rata if you work part-time. 

• Remote working

• Employee Assistance Programme

• Season ticket loan

• Cycle to Work Scheme

Application Process

Please download and complete our Employment Application Form for Finance and Admin Officer below, and send it to a dedicated email address (which can be found on the last page of the Job Description PDF below) with the subject heading “Job Application for Finance and Admin Officer” no later than 10:00 am  (BST) on 29th April 2024.

Successful shortlisted candidates will be notified by COB 1st May 2024.

Interviews are expected to take place on 7th - 8th May 2024 online.

This opportunity is also listed on our website: https://humanists.international/about/work-with-us/

Are you looking for an engaging, fulfilling, and varied role? Young Enterprise is looking for a new Educational Partnerships Regional Manager (EPRM) for the Midlands region. This region includes West Midlands.

Young Enterprise is a national charity that works directly with young people, teachers, volunteers, and influencers to help young people succeed in the changing world of work. We are all about realising potential and building people’s futures – and committed to do the same for the people who join our dedicated team. We are passionate about equality, creating an environment in which each individual can thrive, contribute, and grow as a professional.

As an EPRM you will be a key contributor to the regional strategy working very much in a one team environment whilst giving you the space to grow and develop your skills. Your role as EPRM will see you work directly with young people and teachers in schools that take part in Young Enterprise programmes such as company programme, day programmes and digital programmes. You will also oversee regional relationships, at local authority level or equivalent.

The EPRM role involves being flexible to the needs of the region and your team and to provide regional leadership. Some of the duties include, which is not an exhaustive list

• Deliver and or support the delivery of Young Enterprise programmes and services in schools, colleges, universities, and youth centres
• Work as part of the regional team to proactively identify and generate sources of local income to support YE programmes.
• Manage and monitor KPIs and local contracts associated with the above tasks through the regional operations plan set out by the Regional Manager.
• Work with the local YE Volunteer Team (LVT), providing support, direction and opportunities to engage with local activity, which may include fundraising, volunteering on programmes and / or promoting our programmes to new school
• Work closely with Programmes & Services team to support the development and delivery of our full suite of programmes, while also developing your own knowledge and understanding of our full suite of programmes and services to promote to schools.

We are looking for:

· A motivated self-starter

· Confident leader who can quickly support develop an existing team

· Good organisational, prioritising, and problem-solving skills, with the resilience to work effectively under pressure.

· An understanding or experience of managing varying relationships, including volunteers

· A great promoter and inspirer in helping young people achieve their potential

· Computer literacy with understanding of word, excel, PowerPoint and Microsoft Teams

You'll be working alongside an experienced and passionate regional team, with a 'can-do' ethos of supporting each other and sharing knowledge across programmes and geographies.

This is a home-based role, however, will require significant travel throughout the Midlands region (covering both East and West Midlands)

DBS Required: YES

Additional Interviewing Details

Social mobility will be at the heart of Young Enterprise’s future strategy, what measures would you take to ensure that those most in need receive the support of our programmes and services? 

Please prepare a presentation of no more than 5mins to outline your approach with young people, educators and business partners

To apply, please send your CV – with a covering letter (no more than 2 sides of A4) explaining why you think you would be right for this opportunity by no later than midday on 10th May 2024. Please note applications without a cover letter will not be considered.

Interviews will take place with a Regional Manager (TBA), member of the Midlands team and Lee Palmer (Director of Educational Partnerships) via MS Teams, tentatively week commencing 24th May 2024.

Although we endeavour to respond to all applications, if you have not heard from us by two weeks from the closing date you should consider your application unsuccessful.

We are on an exciting period of growth and over the next few years we want to increase our reach, connectivity, and impact at a local, district and regional level. At the heart of our work is our vision to ‘#WeThinkActive - Everyone in Coventry, Solihull & Warwickshire to benefit from movement and enjoy sport and physical activity in safe and thriving communities’ and our mission, ‘We will use the power and potential of sport and physical activity to enable future generations to have healthier and more prosperous lives’. 

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Our ambition and aspirations mean that we need to formalise and evolve the systems, process and procedures employed in all aspects of running the charity and Active Partnership.

To lead and manage this transition and growth we are looking to recruit an Operations Director to be part of Think Active’s Exec team.

The charity has a strategy and an annual business plan that together, highlights the ambitions, financial profile, goals, and future direction of the organisation. Our ability to implement this has been made possible through valuable Sport England funding.

Reporting directly to the Chief Executive you will lead the development and implementation of operational systems and plans that are integral to the successful delivery of our strategy and implementation of our business plan. 

The Director of Operations will work as part of the management team to develop and implement the organisation’s strategy and operational plans and to build the longer term sustainability of the organisation. They will be required to deputise for the Chief Officer in their absence and assist in the overall management of the organisation. As part of the management team the role demands a high level of flexibility, initiative and commitment. The role also involves working with the Chief Officer to design and improve our monitoring, evaluation and learning across the organisation in line with our new strategy.

The Director of Operations will have lead responsibility for overseeing the day to day operations and coordinating external partnerships and relationships. Operational oversight includes the two core pillars of work:-

1. Streams of Sanctuary programmes and awards (by streams we mean mainstream sector e.g. schools)
2. Coordination and development of network of refugee supporting groups

If you are an expert by experience (a refugee or a migrant with direct, first-hand experience of issues and challenges of the UK asylum or immigration system), you can ask for an independent and confidential support for your job application from the Experts by Experience Employment Network. Please complete the form on their ewbsite to request support and they will confirm if they can match you with a mentor to support your application.

For further information please see the job description and person specification.

Closing date – Monday 6th May at midday (we will be unable to accept applications after this deadline)

Interviews will be held online on Tuesday 14th May

Hours: 37 hours per week

Holiday entitlement:  28 days plus 8 statutory Bank holidays, pro rata

Salary: £43,050

Based: Home working

Wild in the City was established in 2013 and was incorporated as an asset locked non- profit Community Interest Company in April 2016 to address the growing problem of disconnection from nature and generational loss of knowledge and skills, and to help make nature a meaningful part of everyday life. 

We are a national organisation supporting well-being through relationship with nature. We offer programmes in hiking, woodland living skills, natural history and ecotherapy, using the skills of our ancestors to develop a deeper relationship with the natural world and nurture a sense of belonging to communities past and present. 

We are a black led organisation with a focus on health and supporting Black and minority ethnic communities in accessing nature and the countryside, addressing the widely acknowledged lack of representation and lower levels of involvement of people of colour in nature-based activity. We are a leading organisation in research and the facilitation of forums about race and nature. 

We have an exciting vision for increasing the participation of people of colour in nature- based activity and highlighting black perspectives about the natural world through our core programmes. 

• Nature Guides 

• Nature Connectors 

• Wild in the City Festival 

• Black Nature Narratives 

• Research and Consultancy

We’re looking for an exceptional individual to become our new Director of Operations. The right person will balance strong interpersonal and leadership skills and robust operational ability in the areas of finance, administration and fundraising. The role of Director of Operations is central to helping us achieve our ambition of further growing as a Black led institution for learning and caring about nature. We are looking for someone with the experience to help shape our growth and guide implementation of our 5 year plan, and who will grow with us to become our Chief Operating Officer.

• The role is offered for 21 hours per week.

  Closing date: 3rd May 2024 

  Interview: w/c 13th May 2024 

  Start date: as soon as possible 

  Full job description with responsibilties and person specification is attached

Contract type: 18 months fixed term

We help young people to build life-long belief in themselves, supporting them to take on their own challenges, follow their own passions and discover talents they never knew they had. Because when you prove yourself that you’re ready for anything nothing can hold you back.

Do you want to be part of that?

The Operations Officer will support the operation and development of the AAP programme across the UK. This role will support a portfolio of AAPs – the AAP network itself encompasses a variety of providers for all Sections of the Award, from, large UK wide charities to sole traders.

This position will involve working alongside two other Operations Officers within the AAP Team, splitting the support of AAPs into three portfolios. The role will be field-based, and applicants will work from home most of the time, meeting with the AAP contacts virtually, delivering training and conducting audits remotely wherever possible, with some travel to attend field-based audits when necessary, as well as attending conferences and meetings. 

What we are looking for:

We are looking to recruit a dynamic, proactive, and effective team player to join the AAP Team. The post holder will report to the UK Operations Manager (Approved Activity Providers) and will be responsible for the day-to-day contact with and management of Approved Activity Providers (AAPs) in order to support the delivery of the AAP Team business plan.

You will be a passionate advocate for the work of the DofE and be driven to realise the DofE’s strategic ambition to give more than one million young people the chance to participate in our life-changing programmes, over the next five years.

A full job description can be viewed below.

What will you get in return?

The opportunity to work for a successful and dynamic charity that has the development of young people at its heart and the wellbeing and development of its people constantly in focus.

You will be joining a team of empowered colleagues working together.

From day one we offer excellent staff benefits including a competitive salary, generous pension, 25 days holiday plus bank holidays and 3 days paid director days over the Christmas shutdown, volunteering days, Healthcare cash plan, employee assistance programme and an extensive online training programme, plus many more. 

How to apply:

If you think you have the desired skills and experience, then please apply online. As part of the application process, you will be expected to complete a statement of suitability and answer competency-based questions relevant to the role to help us assess your application.

Closing Date: 28th Aprilat Midnight

First Interviews: 9th and 10th of May - To be held virtually 

Second interviews: 14th of May  -Venue to be confirmed

If you would like to access the application form in a different format or if would like any assistance that might help improve your experience while completing the application, please contact us.

The DofE are committed to safeguarding and promoting the welfare of young people.   All successful applicants will be required to undergo a basic Disclosure and Barring Service check. (e.g. DBS/PVG or similar), including work/education references and covering any gaps of employment/education, confirm eligibility to work in the UK and complete a health check.

**The geographical allowance is based on a staff member having a home or office-based postcode within 30 miles (as the crow flies) from Charing Cross, WC2N 5HS. The allowance is 7% capped at £4,000 (pro rata) per annum.

Responsible to: Chief Executive

Responsible for: Finance Team

Hours: 37.5 hours per week

Contract: Permanent

Location: Baca office, Loughborough, England with regular travel to Cambridge and locations where Baca’s services are delivered

Overall purpose

Provide strategic financial leadership for Baca and be accountable for the provision of financial and performance information to enable the Leadership Team and the Board to ensure Baca is financially sustainable for the purpose of achieving its vision and mission.

Core skill will be as a qualified accountant but you will demonstrate a range of experience leading teams and delivering a range of projects across the organisation using a joint working approach. As a member of the Leadership Team, you will work alongside other senior leaders to shape the strategic direction of the charity and ensure that its aims and objectives.

Key Responsibilities

Resource Planning, Budgeting and Reporting

• To direct Baca annual budget setting and longer term strategic financial planning, with robust analysis of income, expenditure, forecasts and cashflow.
• To deliver high quality financial reporting, providing advice and support, in writing and verbally, as required for the Leadership Team, the Finance and Fundraising sub-group and the Board of Trustees.
• To ensure budget holders receive up to date timely and accurate management accounts and information in order to maintain day to day control of the expenditure budget.
• Encouraging innovation and seeking best practice from inside and outside the sector.
• Identifying and responding to long-term strategic risks, challenges and opportunities to enable Baca achieving its Strategic Goals.
• Continually enhance the processes and procedures in place for resource allocation and monitoring at all levels of the charity
• Provide proactive assessment of opportunities to deliver efficiencies in collaboration with departments where necessary.

Leadership and Organisational Responsibilities

• As a member of the Leadership Team (LT), be a role model in practicing Baca’s values in order to achieve our Vision and Mission, prioritising the outcomes of the young people in all activities of the role.
• Together with the CEO, ensure all members of work with the Finance and Fundraising sub-group are regularly informed of all key strategic activity by leading the executive input and support to the Finance and Fundraising sub-group.
• Support the CEO to undertake negotiations with other organisations where necessary on matters of securing of resources.
• Ensure regulatory compliance with internal policy and procedures alongside external requirements of Charity Commission and Companies House.
• Undertake and deliver in the role as Company Secretary
• Steward Baca’s resources to effectively, economically and efficiently to achieve our Vision and Mission in line with our Values.
• Communicate effectively, internally and externally, ensuring accurate and efficient flow of information across the organisation ensuring finance plans are understood and supported by all involved with the organisation.
• Lead on financial aspects of subsidiary businesses if relevant
• Work at all times within the policies and procedures of Baca
• Respect at all times the confidentiality of information covering young people, staff and volunteers.
• Play an active part in the development and maintenance of good relationships with all who have business with Baca.
• Be proactive and willing to undertake other duties to help maintain our high standard of support and responsibility towards the young people we serve.

Financial Systems, Control and Accounting

• Oversee the integrity of all financial systems: Develop, monitor and manage the organisation’s financial systems, policies, procedures and internal controls and the development of a consistent approach across Baca.
• To lead the preparation of the organisation’s accounts for audit in accordance with current accounting good practice and Charity Commission’s Standards of Recommended Practice (SORP), liaising with the auditors and present the final accounts to the Finance and Fundraising sub-group and Board for approval.
• To be responsible for adhering to financial delegated authorities as agreed with the Chief Executive and Board.
• To implement, oversee and review Baca’s systems of financial risk management and controls assurance.
• To ensure the purchasing system operates effectively, ensuring sufficient supplies and services by working closely with the Operations Director.
• To lead the payroll provision and ensure that salary and related payments are made accurately and timely.
• To ensure that an appropriate register of assets are maintained accurately.
• To ensure that Baca has adequate cash holdings and cash is moved to interest bearing accounts as appropriate in line with Baca’s ethical asset management policy.

Team and People Management:

• Create, lead, manage, inspire and develop the finance team promoting Baca’s values by being visible, participative and encouraging cross team working
• Effectively manage the performance of the team, ensuring they are working to agreed objectives, delivering outcomes and that they receive appropriate training and support.
• Support theteam in day to day troubleshooting and administration where necessary.
• Develop and deliver integrated annual strategic objectives for all direct reports and their teams
• To keep abreast of legislation affecting financial accounting, that may be relevant to Baca, and to keep the Chief Executive fully aware of any relevant changes in the law.
• To maintain awareness of the fundraising, income generation and marketing environment
• To maintain and increase personal professional skills.

A full Job Description is available on the Baca website. The successful applicant will be required to have an enhanced DBS check. The deadline for applications is 29 April 2024.

Based from home in the UK with regular travel around the UK as necessary.

This role is responsible for providing high-level support, managing complex projects and engaging with a wide variety of people on behalf of the Chief Network Officer. This role acts as a key point of communication with internal/external contacts, coordinates cross-organisational processes and projects, and manages the office, including liaising closely with senior members of the Operations and Network Programmes directorates.

Role responsibilities

· Managing and supporting a regular cycle of team and project meetings and events, including preparing project plans, management reports, ensuring the completion of actions, and supporting the strategy planning cycle.

· Liaising with key external contacts (food banks, partner organisations etc) on behalf of the Chief Network Officer, including maintaining regular correspondence, managing diary requests, and organising events and business travel.

· Conserving the Chief Network Officer’s time by reading, researching and routing correspondence, drafting letters and documents, collecting and analysing information and initiating communications.

· Acting as a project manager / stakeholder on behalf of the Chief Network Officer to ensure outcomes are achieved and information is communicated.

· Creating supporting materials for presentations, talks, conferences and planning meetings, including sourcing and preparing collateral, and formatting presentation slides etc.

· Curating and updating relevant information systems on behalf of the Chief Network Officer, including HR systems, finance systems, impact / performance systems and file storage.

Person Specification

Technical skills and minimum knowledge:

· Clear understanding of the need to maintain confidentiality

· Ability to work autonomously, with excellent time management and communication skills along with excellent decision-making ability

· Excellent knowledge of MS Office applications, including Office 365 (including Sharepoint, OneDrive, Word, Excel, Outlook, and PowerPoint) and Adobe Creative Suite

· Highly numerate, with the ability to present and analyse data

· Excellent attention to detail and communication skills (both written and verbal)

· Ability to work through challenges in positive and effective ways

Behaviours and competencies:

· Ability to effectively represent the organisation and promote core brand messages

· Develop a culture of innovation, resourcefulness, and best practice to make the best use of time and skills.

· Is able to work through challenges in positive and effective ways

· Demonstrate a commitment to the values of the Trussell Trust

· Demonstrates empathy for people from disadvantaged, marginalised or socially- excluded backgrounds

· Role models inclusive behaviours and values

Key Stakeholders

· Chief Officers

· Senior Leadership Group

· Director of Operations

· Director of Network Programmes & Innovation

· Operations Leadership Team

· EA/PA team members

· Staff, Volunteers, external partners, contacts from food banks

Do you have a prowess for political engagement and community building with exceptional relationship building skills?

Our Director of Delivery will be responsible for ensuring our mission critical functions are resourced, high performing and making a real impact.

You'll need to hit the ground running in this general election year, and have a demonstrable ability to successfully lead a team to drive outcomes and quality.

You'll have a natural aptitude for leading projects and some experience of identifying, securing and delivering income generating client relationships, ensuring efficient coordination and maximum impact.

You'll likely already be a successful team leader, looking for a unique opportunity like this to make that all-important step from manager to senior leader, learning on the job and developing while you deliver.

For our perfect candidate we prioritise ambition, energy, enthusiasm and a willingness to learn over ticking all the boxes!

Are you passionate about driving change, fostering inclusivity and making a tangible impact for the climate and nature crises?  HFTF has an amazing opportunity for someone to do just that. You will want to:

• Lead our talented and enthusiastic team to deliver our projects and develop successful partnerships

• Learn about becoming an effective Director at a charity

• Work with a supportive board and develop yourself for your next career step

Apply now and be part of a dynamic organisation committed to creating meaningful change.

About Us

Hope for the Future is a climate change charity that trains communities, groups and individuals to work with politicians on climate change. Our vision is to see politicians of all political persuasions joining together with each other and with communities across the UK to drive inclusive action on the climate and nature crises.

We operate nationally at a grassroots level, linking constituents with their elected representatives, running training and holding events.

We are currently seeking a Director of Delivery to join our team on a full-time, permanent basis.

The Benefits

• Salary of £41,976 (with a £3,000 London weighting for qualifying postcode areas)

• 30 days' annual leave plus bank holidays

• Employers’ Pension Contribution

• Cycle to Work Scheme

• Season Ticket Loan Scheme

• Wellbeing support

The Role

You will have specific responsibility for:

• Growing HFTF’s impact, leading and overseeing the delivery of HFTF’s delivery projects and programmes and working with staff to ensure delivery targets are met

• Effective line management of the Policy & Engagement Officers, leading, supporting, managing and motivating staff,

• Supporting the Policy and Engagement team with work as required 

• Developing and overseeing the monitoring and evaluation and impact measurement for fundraising bids and reports to funders.

• Acting as the lead contact for Hope for the Future’s network of partner organisations growing  HFTF’s paid partnership work

• Ensuring that we are engaging new constituents and that we are working towards reaching and representing all sectors of society.

Other responsibilities

• Regularly travel around the country to workshops and meetings and to the head office in Sheffield.

• Networking to seek new partners and clients for the purpose of acquiring new training requests and potential collaborative work (paid partnerships)

• Representing the organisation at events,conferences, and partnership meetings and in external communications

• Continually championing the values, mission and vision of Hope for the Future to strengthen democratic engagement and drive inclusive action on the climate and nature crises.

• Maintain an awareness of advances in the climate and nature movement and national/ local politics.

• Maintain a strong working knowledge of climate change developments in Parliament, including changes to policy and specific MP involvement in such developments.

The ideal candidate will have

• Excellent organisational , prioritisation  and communication skills 

• A high level of autonomy and self-motivation, with an ability to think independently and solve problems proactively

• Excellent interpersonal, influencing and negotiating skills across a range of professional and community settings

• Strong IT skills, understanding of digital communications, analysis of data and creating reports.

• Strong multidisciplinary project, programme and resource management skills with the ability to ensure delivery targets are achieved.

• Minimum 2 - 3 years in a management, leadership or operational delivery role within a not-for-profit, NGO, social enterprise, charity or similar organisation.

• Experience and success in leading, supporting, motivating and managing and coordinating a team  to work towards delivering an organisation's strategic goals

• Experience in building and maintaining effective partnerships and networks with external organisations.

• A strong working knowledge of the UK political system and with national and local political structures and processes

• Experience of working with elected representatives 

• Experience of delivering, monitoring and evaluating effective community engagement campaigns / outreach work

• Experience of designing and facilitating workshops, trainings, both online and in-person 

• An understanding of monitoring and evaluation and impact measurement 

• Ability to seamlessly operate at a strategic and tactical level, leading by example and rolling up sleeves when necessary

Hope for the Future is an equal opportunities employer, we value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive we are, the better our work will be.

Applications will be reviewed on a rolling basis and we may close this opportunity early if an exceptional candidate is identified

Deputy Service Director

We are looking for a Deputy Services Director to support a cluster of Area Managers across England and Wales.

This role is home based, with regular travel across the regions.

Position: 5494 Deputy Service Director

Location: Home Based

Hours: Full time, 37.5 hours per week (Flexibility is possible, but likely to be required to meet core hours across Monday to Friday)

Contract: Permanent

Salary: £62,522.13 per annum

Closing Date: First stage interviews will take place, via Zoom, in the week beginning 30th of April.

The Role

This role is home-based, regular travel and some unsocial hours will be necessary.  As a Deputy Service Director, you will:

• Support the Services Director to manage services across England and Wales
• Represent the charity externally, promoting a positive image of the organisation
• Identify and promote opportunities to grow and develop the services in order to improve reach and impact
• Monitor, develop and advance the approach to excellence, ensuring teams work to the highest quality standards
• Take the lead in developing the skills and expertise of the Operations Managers and further advancing excellent standard of casework
• Lead on income generation in allocated areas
• Promote advocacy for service users, ensuring that they are involved in the development of services and their needs are heard and understood

About You

To be successful in this role, you will need:

• An excellent understanding of the impact of crime and the experience of the criminal justice system on victims and witnesses
• A proven track record of successfully delivering services with significant contract values
• Exceptional leadership skills, ensuring individuals and teams feel nurtured and supported in order to achieve high levels of performance, commitment and collaboration
• Demonstrable experience operating effectively within a complex organisation at both operational and strategic level
• Previous experience of developing and maintaining successful partnerships with a wide range of internal and external stakeholders
• A genuine openness to feedback and willingness to proactively learn from others

In Return…

Work for an organisation who believes in attracting and retaining the best people and offer a competitive rewards and benefits package including:

• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity and paternity payments
• High Street, retail, holiday, entertainment and leisure discounts
• Access to our financial wellbeing hub and salary deducted finance
• Employee assistance programme and wellbeing support
• Ongoing training and support with opportunities for career development and progression

About the Organisation

This independent charity provides a range of specialist services to people who have been affected by crime across England and Wales. Working towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System, everyone at the charity is driven by the Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events.

The organisation is committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Applicants are welcome from all communities and monitor the diversity of applicants to analyse if they are representative of the communities it serves in terms of sex, ethnicity, disability, sexual orientation, trans identity, relationship status, religion or belief, caring responsibilities, age and socio-economic status. As part of the commitment to the Race at Work Charter applicants are particularly welcome from BAME communities

You may have experience in areas such as Service Director, Director of Service, Deputy Service Director, Deputy Director of Service, Head of Service, Deputy Head of Service, Service, Criminal Justice, Victim Support, Community.

Please note this role is being advertised by NFP People on behalf of our client.

Working hours - 22.5hours per week. This is a job share. The job share working days will either need to be Friday, Monday, Tuesday or Thursday, Friday, Monday.

The Head of South England & Wales is responsible for leading our vision to end the need for food banks in South England & Wales. This role will lead our team of Network Leads and Area Managers as they empower every food bank to orientate their work towards ending the need for their services through the provision of bespoke support, enabling them to reduce the numbers of people requiring emergency food. This role will work with key national partners in South England and Wales to support our network to tackle the underlying drivers of poverty.

Role responsibilities

· Responsible, as a member of the organisation’s Senior Leadership Team for leading the delivery of the Trussell Trust strategy for ending the need for food banks in South England and Wales, working to embed the Changing Communities, Changing Minds and Changing Policy programmes across the network.

· Lead the Area team in South England and Wales to ensure the safe and effective operations of the food bank network, in partnership Trussell Trust’s People Directorate.

· Oversee the investment in and upskilling of our Area team to ensure they have the capacity, skills and resources required to deliver the five-year strategy and support to food banks.

· Drive the delivery of the baseline service for food banks across South England and Wales, ensuring tools, resources, services and systems are fit for purpose and tailored to local contexts.

· Oversee the effective roll-out of strategic projects, partnerships and resources to food banks across South England and Wales, in collaboration with other Directorates, that help to reduce the need for food banks and tackle the underlying drivers of poverty.

· Work with the Strategy & Impact team and Policy, External Affairs & Research teams to ensure effective cross-departmental working on network facing policy and research opportunities, church engagement, external partnerships and impact reporting.

Person Specification

Technical skills and minimum knowledge:

· Leading complex delivery programmes nationally and locally,

· Expertise of significantly growing services and programmes; leading, motivating and inspiring teams; leading culture change.

· An effective communicator, verbally and in writing. Diplomatic and with the interpersonal skills required by the role.

· Manage multiple projects, identifying conflicting demands and establishing clear priorities in order to meet agreed objectives.

· Ensure that due regard is given to Equity, Diversity and Inclusion within all objectives that report into this department.

Behaviours and competencies:

· Demonstrate a commitment to the values of the Trussell Trust.

· Demonstrates empathy for people from disadvantaged, marginalised or socially- excluded backgrounds.

· Comfortable working in a fast-paced and high-performing organisation, combining problem-solving with collaborative interpersonal skills.

· Effective communication skills; diplomatic; effectively builds rapport with individuals and groups; presents information accessibly and in a format appropriate to the audience.

· Role model inclusive behaviour and leadership.

Key Stakeholders

· Director of Operations

· Operations Leadership Team

· Head of Pathfinding

· Head of Financial Inclusion

· Head of Strategic Communications

· Head of Brand and Marketing,

· Head of Audience Insight and Engagement,

· Head of Supporter Retention and Development

· Head of Strategic Church Engagement

· Head of Strategic Development and Head of Evidence and Impact

· Head of Policy and Research

· Network Leads and Area Managers

· Head of Safeguarding and Quality

· Head of Volunteering

· Food Bank Network

Our Values

The Trussell Trust is a charity that works to end the need for food banks. It is founded on and shaped by Christian principles.

Our values of dignity, justice, compassion and community, are central to all that we do and therefore supports our aim to be an organisation where the diversity of all employees is valued.  We welcome people of all faiths and none and those that are committed to these values.

We recognise that we have under-represented groups within our workforce. As part of our commitment to diversity and equality of opportunity we are actively encouraging applications from under-represented groups such as returning parents or carers who are re-entering work after a career break, people who are LGBT+, from Black, Asian and Minority Ethnic backgrounds, with a disability, impairment, learning difference or long-term condition, with caring responsibilities, from different nations and regions and those with a lived experience of poverty as well as any other under-represented group in our workforce. We are committed ensuring the safety and protection of our employees from all forms of harm.

People living with Parkinson's value the services and opportunities Parkinson’s UK provides, delivered by committed and skilled colleagues, volunteers and partner organisations. Following an investment of 1.5 million we have the opportunity to build on the quality and reach of our community services. 

We’re looking for someone with excellent bilingual communication skills (Welsh and English) with great news sense, demonstrated through utilising  bilingual media outlets in Wales, and a sound knowledge of Wales and UK media.

About the role 

You’ll co-develop and implement an inclusive bilingual media and communications programme across traditional, digital and social media and maximise our messaging and campaigning impact in Wales through powerful communications. 

You’ll build a sustainable team of proactive volunteers affected by Parkinson’s to energise our communications through their personal stories and participation in communications work.

What you’ll do:

• Manage, monitor and report on the bilingual web pages and Facebook page for Wales

• Maximise coverage for campaigns and fundraising communications in Wales, and produce creative content, including video

• Research and ‘sell’ stories to maximise coverage, involving people affected by Parkinson’s

• Provide Welsh language media interviews

• Conduct media and social media training for staff and volunteers and produce media briefings to support interviews

What you’ll bring:

• Experience of interviewing and case study collection within sensitive topics 

• Ability to build effective relationships with colleagues, the media and stakeholders in Wales

• Ability to work co-productively with people affected by Parkinson’s

• Ability to prioritise, work under pressure and enable others to meet challenging deadlines 

• Willingness to participate in the Media and PR out-of-hours on-call cover, and the ability to work flexibly, from home, as member of a dispersed team

This is an exciting time for Parkinson’s UK and we would love you to join us!

Please apply by sending us your CV, together with a detailed supporting statement which will fully demonstrate how you meet all the criteria of the role, as stated in the "What you'll bring" section of the job description.

Interviews for this role will be held week commencing 13 May 2024.

Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.

Turquoise Mountain is a British charity that was founded in 2006. We believe artisanal heritage matters and has the power to transform lives. We support artisans to thrive and to revitalise traditions in regions of the world where artisanal heritage is endangered, and to connect people through heritage.

Turquoise Mountain is a fast-growing organisation with offices in Afghanistan, Myanmar, Saudi Arabia, and the Levant, and with over 400 international and local staff members worldwide. We combine a cultural heritage focus with a wide scope of activities; we support artisans to thrive and to revitalize their traditions by any means necessary, and to connect people across the world through heritage. The places where we work are complex and sometimes affected by conflict.

Sound financial records and prudent management of our finances is core to everything we undertake. We have a small central Finance team that closely works with in-country Finance Teams. Because we, as part of our charitable mission, promote the sale of artisan goods to international markets, Turquoise Mountain has a trading subsidiary and also engages independent trading entities in the countries in which it is active. This means our Finance focus covers both charity and commercial, across different jurisdictions, and with culturally diverse teams. This makes the Head of Global Finance role a diverse one, that requires the ability to switch quickly, to build strong relationships, to lead and guide, whilst maintaining spotless financial records and financial compliance and providing senior management with the information and transparency it needs to make strategic decisions.

This is an exciting time to join TM, as we expand our operations and implement best-practices, the opportunity is there for someone who is committed to capacity building and leading a team through positive change.

Please read through the provided Job Description and Person Profile for more information on the role and how to apply.

Salary: £43,665 per annum

Hours: 37.5 hours per week

Come join our team working to help change the lives of some of the most vulnerable people in society. Ranked 2023 Q4 by Best Companies as the 8th best charity to work for in the UK, Medaille Trust is one of the UK’s leading charities in the fight against modern slavery. Our innovative model is based on three principles: Prevent, Protect and Pursue.  We are one of the UK’s largest providers of survivor services, with ten safehouses and six outreach hubs, staffed round the clock by specialist staff, working with more than 600 men, women and dependent children each year.  We work to raise awareness in the UK and to provide preventive work in source countries. Our Pursue work helps survivors to engage with police and within the legal system to seek justice and to secure convictions against their perpetrators.

As an Area Manager you will give leadership, direction and guidance to the staff of Medaille Trust to ensure the provision and development of a high quality service in line with the Trust’s Mission, Values and Strategy.

You will have a good understanding of the CQC framework relating to Modern Slavery and Human Trafficking.  You will carry out quarterly assurance audits in all safe houses ensuring any appropriate action is taken where necessary.

You will line manage, induct, mentor, coach and support Service Managers.  Additionally, you will ensure that any complaints, grievances and disciplinaries are investigated and responded to in an effective and timely manner in line with Medaille Policies.

Although the post is home based, the post holder will be expected to travel frequently to our safe houses within the South and London areas with some overnight stays.

You must have previous experience in a relevant sector or experience of working with adults that are vulnerable.  Experience of managing staff, carrying out line management, supervision and appraisals is essential.  Additionally, you must have experience of setting up Service User Engagement groups.

This is a challenging but important and rewarding job because our team members know they are working hard to help transform the lives of some of the most vulnerable people. In our December 2022 survey, 85% of our staff said they loved their job. We offer generous annual leave, as well as a day off for your birthday and an annual volunteering day.  We also offer an Employee Assistance Programme, and a staff benefits package.

For full details and how to apply please visit our website and complete an application form.

Closing Date: Monday, 20 May at 10 A.M.

Interview Date : TBC

This position is subject to a satisfactory Enhanced Disclosure & Barring Service check.

The ability to drive with a valid licence with use of own vehicle insured for business purposes is essential.