308 Operations support coordinator jobs near Holborn, Greater London
Are you passionate about investing in young people? Are you an expert in engaging volunteers from a diverse range of backgrounds? Here at Young Enterprise we are looking for just that… We’re seeking a Volunteer Support Manager, to share your experience & vision in volunteer support and coordination.
About Young Enterprise
Each year, Young Enterprise helps thousands of young people develop the skills, knowledge and confidence they need to succeed. Through our nationwide enterprise and financial capability programmes, we give young people the opportunities and experiences to discover who they are and what they’re good at. A key focus for us is social mobility, and our volunteers form an important part of our strategy now and into the future.
About the role
We are looking for an enthusiastic Volunteer Support Manager to join our Volunteer & Alumni Support team to lead on the continuing evolution, development & support of our experienced volunteer community and contribute to the successful delivery of our organisational strategy – No Time Like The Future.
Key skills and experience
- Relationship Management & Change Management experience
- Creative & innovative approach to problem solving
- Strong networking & collaboration skills to seek out opportunities for connections
- Excellent communications skills, with the confidence & presence to command attention at senior levels
- Motivated & persuasive negotiator to drive positive outcomes, with resilience & tenacity to overcome initial negative responses
- Confident use of the internet for creative research purposes, as well as standard office IT packages e.g. Word, Outlook, Excel, Raiser’s Edge (or other databases)
- Positive, can-do approach & demonstrable organisational skills
Why work with us?
- People-focussed with a friendly and supportive work-place culture
- An active commitment to equality and diversity
- Generous holiday allowance of 7.2 weeks
- Access to NHS top-up scheme, for money back on expenses such as dental and optical
- Access to an Employee Assistance Programme
- Cycle-to-work scheme
- Group Life Assurance
This is a permanent, full-time position (37.5 hours per week) and can be worked from our London office or from home with some travel required. Full details can be found in the attached Job Description. If you think you fit this role then we would love to hear from you!
To apply, please submit your CV and covering letter outlining your suitability for the role based on the Job Description and Person Specification by no later than midday 31 January.
Interviews will take place via MS Teams on the 9th or 10th February.
Please note that, although we endeavor to respond to all applications, if you have not heard from us by two weeks from the closing date you should consider your application unsuccessful.
The Royal Society is the independent scientific academy of the UK dedicated to promoting excellence in science. Our Grants team manage a range of fellowship and grants programmes which provide research funding support for high calibre scientists in the UK and overseas to conduct curiosity-led research.
It is an exciting time to join the Royal Society’s Grants team as it expands to meet the needs of an evolving research funding landscape. We are looking for an exceptional and highly motivated individual to work within the Grant Operations team to play a key role in the monitoring and improvement of the Grants Section’s delivery of its activities to ensure they best support the work of the exceptional scientists funded in the Society’s grant portfolio of over £100m per year.
Working with multiple stakeholders, including Royal Society Fellows, to implement organisational and sector good practice, this role will manage a programme of improvement and evolution to assure the effective application of agreed policies and positions within Grants’ business processes and systems.
You will use management information mechanisms to monitor and identify opportunities to strengthen business processes and, working with the entire team, manage improvement activity across Grants to ensure that activity is delivered to a consistently high standard.
This is an exciting opportunity to support the Royal Society’s grant-making activity and to work as part of a dynamic and passionate team.
Reports to: Senior Manager, Grant Operations
Pay band: D
Hours: Full time, 35 hours a week
Location: Remote and minimum 2 days per week at Carlton House Terrace, London
Closing date - 13 February 2022 at 23:59
Interviews will be held on the 22-24 February 2022
During COVID-19 our employees have been working mostly remotely, but we are now transitioning to a hybrid pattern of working in the office and remotely for some roles, and will be happy to discuss working patterns with candidates. Candidates considering applying should note that working outside of the UK is not permitted as part of our flexible working approach and travel from home to the London office will be at their personal expense regardless of location. With a fantastic historic central London office near St James’ Park, we hope to find an inclusive working arrangement that suits candidates. Under the UK Government’s Points Based System, this role does not meet the criteria to be sponsored by The Royal Society for a Skilled Worker Route application.
The client requests no contact from agencies or media sales.
Customer Support Officer - Operations (WHP-JETS)
Salary: £20,000.00 - £25,000.00 per annum
Contract type: Fixed Term until 31st May 2022
Total hours per week: 37.5
Location: Home Based
With the potential to do some face-to-face activity post COVID-19
This role will be working with participants across:
CPA 5 - Home Counties - Geographical areas include: East of England - Kent, Essex, Hertfordshire, Norfolk.
The Shaw Trust, in tandem with government and the broader employment support community across the UK is working hard to make sure we support as many individuals as possible to get and keep a job. We believe that everyone who needs help and support to attain their employment goals should be able to access it as soon as possible and that support should reflect their individual needs.
To help us in this mission we are looking to expand our employability services Work and Health Programme Job Entry: Targeted Support (WHP/JETS) and looking for Customer Support Officer – Operations in home based roles working across the Home Counties geographical areas.
Reporting directly to our Regional Delivery Manager. The Customer Support Officer-Operations will manage and process participant funding requests, training requests and other required data requests from participants who are active or in work on the Work and Health Programme Job Entry: Targeted Support (WHP-JETS) provision. This will include processing requests from Employment Advisors, Team Leaders and Regional Delivery Managers ensuring that the data input process and accuracy is adhered to including maintaining and updating the internal systems and liaising with participants and staff members where required.
Generate reports where required and to also ensure that orders completed are up to date and inline with our spend and qualification systems including liaising with supply chain partners where required.
Shaw Trust operates on a national level with over 2,000 staff and 1,000 volunteers. We work with the government, local authorities, combined authorities, health service providers, employers, and other stakeholders – including the Education and Skills Funding Agency, Department for Work and Pensions, clinical commissioning groups and NHS Trusts.
The ideal candidate must have an understanding of the local and regional labour market and employment issues within the Home Counties - Kent, Essex, Hertfordshire, Norfolk, and able to maintain an up-to-date working knowledge of the benefit system and entitlements.
The ideal candidate will need to be inclusive and embrace our culture and values, putting those we support at the heart of everything we do. You will consistently deliver high quality services to support our communities and beneficiaries.
• Competitive Salary
• Enhanced Pension Scheme after 6 months
• Life Assurance x 3 of your salary
• Enhanced annual leave
For full details including the Job Description, Person Specification and how to apply online please visit our website via the "Button" below.
Closing date: 10.01.2022
Shaw Trust is committed to a policy of equality of opportunity and inclusion. We are Disability Confident Leaders, support the guaranteed interview scheme and use of the government’s Access to Work scheme. Living our values we are keen to reflect the diversity of UK society at every level within our organisation. We welcome applications from all sections of the community including from people with lived-experience and/or knowledge of disability or social exclusion. If you have accessibility requirements and would like information in a different format please contact our HR Service Centre to make alternative arrangements.
TreeHouse School has an excellent opportunity for a Learning Support Coordinator that is passionate about making a real difference to the lives of autistic children and young people.
We are an Ofsted 'Outstanding', award winning school for children and young people aged 3-19 with a primary diagnosis of autism, some of whom have additional disabilities. We believe that every child and young person attending TreeHouse School deserves a fulfilling, happy and rewarding life. Our person-centred educational approach ensures we focus on the individual pupils and learners requirements at all times.
Our school is growing and we are looking for an adaptable and confident Learning Support Coordinator to join our dedicated team. You will work alongside a transdisciplinary team to support our pupils and learners to achieve outstanding outcomes.
As Learning Support Coordinator your responsibilities will include:
- Managing a team of Teaching and Behaviour Support staff
- Ensuring the delivery of a high-quality service via person-centred programmes
- Maintaining excellent levels of care and support that follow agreed practices and protocols
- Working directly with our pupils and learners as well as providing ground support in a management capacity
What we are looking for:
- Excellent experience supporting, managing and coaching teams in a service for autistic children and young people, with the ability to lead, motivate and performance-manage effectively
- Experience of working directly with autistic children and young people with a willingness to undertake direct care tasks, as well as participating in both classroom and community-based sessions
- Experience of supporting children and young people who can engage in a range of behaviours that challenge using a positive behaviour support approach
- Excellent communication and problem-solving skills, with the ability to stay calm and focused and to build positive relationships with a range of stakeholders
- The commitment and flexibility to provide high-quality person-centred support
Why join us?
- Competitive salary with an annual review
- We are committed to CPD, where you can access a wide range of training and development opportunities support your personal and professionally evelopment.
- Annual staff recognition awards
- Cycle to work scheme up to £5000
- Season ticket loans
- A wide range of wellness programmes both in person and online including: community groups, virtual fitness classes, arts and cooking challenges
- Employee Assistance Programme, to help you balance your work, family, and personal life
- Access to free of charge physiotherapy
- Free on-site parking
Role Closes: Friday 21st January 2022, 12PM
First stage interview (In person at TreeHouse School): Wednesday 26th January 2022
To find out more about this position please find attached the recruitment pack entailing the role details. For an informal discussion regarding this exciting role, please find contact details within the recruitment pack.
Ambitious about Autism is fully committed to equality of opportunity and diversity and we warmly welcome applications from all suitably-qualified candidates. We welcome applications regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender reassignment, marital or civil partner status, pregnancy or maternity, disability, or age. All applications will be considered solely on merit.
Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check.
The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.
Head of Human Resources & Operations
Location: London- Hybrid
Permanent, Full time: 28- 35 hours per week (negotiable)
Salary: Up to £55,000 plus excellent benefits
Benefits: 35 days holiday (pro rata), 11% employer pension contribution, hybrid working and employee assistance scheme.
We have an exciting opportunity to join the Senior Management Team (SMT) of a dynamic and growing children's charity as Head of Human Resources & Operations.
The Catholic Children's Society (CCS) is a leading provider of mental health services for schools across London and the Southeast. CCS also provides family support and early years education. Their mission is to help those in need overcome the challenges they face, achieve their potential and have better chances in life. This rewarding role will support the next phase of their development which requires someone with a strong background in HR, reporting to the CEO. CCS is an inclusive employer and there is no requirement for the postholder to be Catholic.
About the role:
As Head of Human Resources & Operations, you will work closely with the SMT as the most senior HR professional, providing strategic and operational advice and support to the organisation on all people related practices. You will be motivated by the mission of CCS and manage all health and safety matters, as well as lead the ongoing digital development of the organisation.
- Manage and review all HR policies and provide leadership towards change. Develop relevant structures and processes to maximise organisational effectiveness.
- Work with the charity's School Counselling Admin & HR Coordinator, as well as Service Managers, to recruit counsellors and therapists to work in schools. Manage recruitment needs across the organisation and champion the profile of CCS amongst multiple stakeholders.
- Collaborate with the Remuneration Committee and SMT to create processes for pay reviews and staff remuneration, as well as performance management systems to address any issues or concerns.
- You will receive training to ensure all CCS office space, centres and sites comply with statutory regulations relating to health and safety. You will motivate all staff leads to encourage their teams to adhere to the company standard.
- Manage IT and digital developments across the organisation (including Sage HR, Salesforce CRM and Office 365).
We are looking for someone with a passion for making a difference to support the charity organisational goals and business needs. You will be a strategic, people and operations individual with a strong skill set to support the charities ongoing growth.
How to apply:
We are looking for someone to start in March 2022. Please send through your CV on time to avoid disappointment to Kate Headford.
Closing Date: Friday 4th February at 12noon
First stage Interviews: Friday 11th February
Charity People actively promotes equality, diversity, and inclusion. We match charity needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.
We want a world where income has no impact on education. So, we’re on a mission to use the power of tutoring to smash the barriers in learning and enable every child to succeed. We are on the lookout for a Tutor Coordinator to join us on this exciting journey!
The Tutor Coordinator will be the first point of contact for tutors and be responsible for tutor communication, allocation, and management. The role will ensure that tutors are equipped with the information and tools needed to deliver brilliant lessons for our pupils while ensuring the programme operations for tutors are streamlined, automated, and running smoothly to enhance pupil results and enhance the tutor experience.
The Tutor Coordinator will be involved in the tutor's journey from attraction right through to becoming a graduate and alumni of Tutors United. This will involve assisting with university partnerships, running campaigns to attract new tutors and leading on the coordination of tutor recruitment and training alongside working with tutor timetables and allocating tutors to our various sites.
The Tutor Coordinator is a varied role, which represents the many different aspects of the tutor's involvement and importance to Tutors United. The Tutor Coordinator will be working alongside the Tutor Recruitment & Development Officer, with a focus on working with tutors within day-to-day operations and will also support on projects to develop partnerships to assist with attracting tutors to the organisation and creating opportunities for tutors once they graduate from university and the programme.
We are looking for a proactive and charismatic individual who is prepared to challenge themselves. You will need to be solutions orientated and comfortable delivering presentations and training for different sized groups. If you are passionate about the development of young people and would like to see your ideas and skills come to life and contribute to the growth of a promising social enterprise, then you will love it here!
Equality and diversity are central to the work of Tutors United. As such we are committed to ensuring that every employee, volunteer and sessional worker within the organisation is treated with dignity and respect. Representation and diverse opinions matter at Tutors United. Therefore, we strongly encourage applicants from groups that are underrepresented in the sector, including Black and Asian people and those with similar lived experiences to our beneficiaries.
Please download the full job description for more information and instructions on how to apply.
The client requests no contact from agencies or media sales.
Location: Stockwell- Young people service
Hours: 37.5 per week. Working on shift which is 5 days a week over a 7 day rota, including early mornings, evenings and two weekends a month
As part of your employment package with us, we offer:
- a competitive salary, comprehensive training and development programme,
- 25 days annual leave plus bank holidays, increasing each year to 30 days annual leave plus bank holidays after 5 years
- option to buy or sell annual leave up to one week’s annual leave
- a health cash plan providing cash back towards healthcare bills and other wellbeing benefits
- occupational sick pay
- contributory group pension scheme
- free life assurance
- cycle to work scheme and season ticket loans
About the service:
This service is an 87 bed housing and support service which supports young people up to the age of 24 with a range of complex needs, including experience of homelessness or rough sleeping, substance misuse and mental ill health.
About the role:
You will support the people we work with, our customers, to reach their potential and improve their quality of life through aspirational goal setting. You will engage with and empower them to:
- Identify their strengths as part of our asset-based approach and identify their needs, opportunities, rights and responsibilities
- Plan what they want to achieve and take appropriate action
- Take part in activities and opportunities that generate aspiration and confidence
You will act as the link between the people we work with and a range of local authority, community and voluntary sector providers.
As well as having experience of working with vulnerable people, you must have a clear understanding of why people become homeless, and the needs and challenges they face.
You will be required to take on a caseload of customers, with responsibility for key working, co-ordinating support packages and proactively ensuring all required tasks and activities are completed.
You will be part of a dedicated and supportive team, and so will need to demonstrate a positive and inclusive approach. You must be able to communicate clearly, both verbally and in writing, and be competent in the use of Microsoft Office Word and Excel applications.
About Evolve Housing + Support
Evolve is a leading homelessness charity in London, providing housing and support to over 2,000 people each year.
We believe in building on people’s strengths, aspirations and goals to help break the cycle of homelessness and help them move forward with their lives.
We offer a programme of support tailored to meet people’s individual needs, including housing, employment and skills training, mentoring and counselling. We work with young parents and children at risk of exclusion to build the skills and resilience that can help prevent homelessness. We campaign to end street homelessness. We build affordable homes to help people move on to an independent life.
Our mission is to help children, young people and adults who are homeless or at risk of homelessness reach their potential, and move on to live happy, fulfilled lives.
Evolve Housing + Support is an equal opportunities employer and encourages applications from all sections of the community, including people who have experienced homelessness themselves.
Please ensure that your answers give a clear outline of how your application meets the criteria for this job.
Da'aro Youth Project is looking for an experienced youthworker to join our small team based in Streatham Hill. We are interested in recruiting a part-time Youth Activities Coordinator working between 2.5 days a week to 3 days a week (incl. every Tuesday evening and every other Saturday or Sunday*).
We are a small community-led organisation supporting young refugees from the Horn of Africa.
Da'aro Youth Project was established in 2018 by members of the Eritrean community in London. Eritreans, Ethiopians and Sudanese are some of the largest nationality groups of unaccompanied minors to arrive in the UK in recent years. Asylum-seeking children and young adults arrive here after traumatic journeys through the Sahara Desert, Libya, the Mediterranean Sea and after crossing borders in Europe, such as in Calais. Once here, young people often struggle to adapt to new lives separated from their families, and find that navigating the complex asylum and social care systems can be stressful and traumatic. We aim to promote the wellbeing of these migrant young people living in the UK, through direct support, through building bridges in the Eritrean community and through advocating for changes to unfair and discriminatory systems which undermine their wellbeing.
We want newly arrived asylum-seeking young people to feel at home and to know they have someone to turn to in a crisis.
Towards this aim we run a weekly youth club – Injera Club – and provide advice, support and advocacy through our casework service for young people in need.
Injera Club is a fun and lively space where young Eritrean, Ethiopian, Somali and Sudanese children and young people can relax, play games and sports, socialise and eat homely food. Alongside a weekly youth club, we also run weekend trips and outings within and outside of London.
The Youth Activities Coordinator role will:
- Develop a positive programme of trips, outings and activities, running throughout the year for young asylum-seekers and refugees aged 14 to 21 years old.
- Plan and run our weekly (Tuesday evening) youth club (Injera Club).
- Develop a programme of educational activities (including homework support, CV-writing and external workshops by educators), sporting activities, and music and drama workshops.
- Encourage the active and meaningful participation of young people in all aspects of Da’aro Youth Project’s youth service delivery.
You'll need to have relevant experience and the energy and determination required to work positively with young migrants who are at risk or in crisis along with the ability to run a successful and popular youth club and additional activities.
Preference will be given to those applicants who have previous experience in organising youth activities with children, young adults, and refugees and asylum-seekers.
Closing date for Applications is 23.59 on Sunday 13th February 2022.
Interviews will take place during the following weeks.
To apply, please complete the attached application form and return it to us via our website (see link above).
Please indicate on your application your availability to work either 2.5 days a week or 3 days a week*.
(* an example schedule might include working Tuesday, Wednesday and every other Saturday – schedule to be decided in discussion between senior management and successful applicant).
The client requests no contact from agencies or media sales.
About the role
As a member of the Executive Leadership Team, the Training and Operations Director will provide leadership and strategic direction from the Workplace Training Directorate at St John Ambulance
This will include all operational activities of the Workplace Training Team to ensure that business objectives are met efficiently in line with the strategic goals and ambitions set
You will be responsible for the national training delivery team, consisting of circa 400 headcount, and responsible for a budget of circa £50m income. You will control operational budgets to ensure workplace training has the resources required to meet objectives within agreed financial parameters
You will lead on the Workplace training strategy into 2026 and beyond, working alongside the wider SJA mission and vision to ensure that the directorate achieves its overall short and long-term objectives
The successful applicant will have experience of working within a complex organisation with a large geographical responsibility, along with demonstrable experience of leading large teams through change, while achieving annual budget targets,
You will have excellent interpersonal, conflict resolution and negotiation skills with stakeholders and customers
You will also need to be both strategic in delivery in existing and new markets whilst being commercially astute and detail focussed
This role requires someone who can see new opportunities, build out the business cases and deliver them with their team
Given the size of the directorate, the role requires a dynamic energetic and motivational and inspirational leader
Key to the future, this role will be instrumental in ensuring diversity and inclusion is met a key people development objective too.
St John Ambulance responds to health emergencies, supports communities, and saves lives, relying on the public’s generosity to do so. Compassionate care isn’t just part of our heritage, it’s in our hearts. With our clinical expertise and nationwide presence, our volunteer-led health and first aid charity is uniquely placed to serve the country.
From our vibrant youth programmes to our world-class training, we empower people of all ages with lifesaving skills and the confidence to use them, every day. St John volunteers treat and transport thousands of patients each year, and in times of crisis we are England’s national health reserve. St John people have given more than a million hours of their time during the COVID-19 pandemic, including 800,000+ hours of vaccinations.
As a charity with a long history of serving humanity, we are proud of our past and excited about creating a healthier, safer, more resilient future. St John Ambulance has relieved people from illness, injury, distress and suffering for over 140 years and, with the public’s support, will do so for decades to come.
You will receive:
- Competitive salary and pension scheme
- Cycle to work scheme
- Health and Wellbeing portal - access to financial, health and wellbeing support and an Employee Assistance Programme
- Discounts – you’ll have access to Blue Light and NHS Discounts as well as discounts on mobile phones, gym memberships, cinema tickets, restaurants, holidays, and shopping.
Application review date: 15th January 2022 – Internal Applications
Application review date: 30th January 2022 – External Applications
Longlist review date: 4th February 2022 – All applications
Shortlist interview panel commences: 11th February 2022
Included in the shortlist process will be a business case evaluation and presentation to a panel of interviewees
Appointment of Director of Training and Operations 21st February 2022
We may review applications before the application review date, however, if you apply after the application review date, your application may not be considered. We will accept applications until we have successfully filled the role.
We are committed to increasing the diversity of our team and making sure we best reflect the diversity of the communities we serve, so are particularly interested in applications from women, trans and non-binary people, as well as those from Black, Asian and minority ethnic backgrounds, and those with different accessibility needs.
Please note: St John does not accept speculative CVs and will only review CVs sent in application for an advertised vacancy.
Recruitment Agencies: We are not utilising the services of recruitment agencies for this vacancy and will accept direct applications only. Any speculative CVs submitted without invitation will not be considered
In the past 18 months Dementia UK has developed a successful virtual event fundraising program that has provided a new income stream and access to new audiences. Dementia UK is expanding the virtual events team to ensure that we have the capacity to maintain and develop this new income stream.
Purpose of Job
To support the virtual events team by managing the Facebook Groups for each event out of hours, ensuring our supporters receive an excellent experience. You’ll be responsible for posting Facebook posts on the group (and thinking of your own engaging posts to support the Virtual Events Executive), responding to posts and direct messages, keeping the Facebook Group a positive space for our supporters, motivating them to complete the challenge and raise sponsorship for Dementia UK. You will also need to deal with any issues that arise on the group swiftly and effectively.
You’ll be responsible for responding to any enquiries in our virtual events inbox, providing administrative support to the whole team, acknowledging donations, and providing an exceptional experience to our event supporters via phone, email and Facebook. You’ll become a Facebook fundraising expert.
Please see attached job description for further details.
Interviews: 25th and 26th January 2022
In order to complete your application for the above role, we require you to answer the five questions.
As part of our commitment to Equality, Diversity and Inclusion, we shortlist on the basis of responses to the application questions only. Although we need a CV, it will not be used to shortlist and so candidates need to make sure they fully answer the questions.
We’re pleased to be working with a fantastic education charity who are looking for a Business Development Coordinator to join their team. You’ll support the organisation’s growth by supporting the coordination of successful applications and bids from a range of grants and contracts. You’ll identify opportunities, provide ongoing support for the development of applications and bids from conception to submission, working with key internal stakeholders and external partners.
You’ll support the business development process by developing innovative solutions to drive change and harness the expertise of the charity’s internal experts to provide an excellent service so that their customer’s are supported effectively. You’ll support before, during and after bids, ensuring that you can coordinate bidding activity and project planning, as well as communicate effectively with funders through a range of channels.
You will need:
- A strong understanding of business principles
- Extensive project coordination experience in an office environment
- Ability to engage with and influence stakeholders and partners
- Outstanding communication, both written and verbally
If you would like to have an informal discussion, please call Chloe on 02030 062787 or email [email protected].
Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable roles. We take a relationship-led approach to recruitment, working ethically, supporting people to find their perfect role within the not-for-profit sector.
We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.
If enough applications are received the charity reserve the right to end the application period sooner.
Vacancy Reference Number:
Regional Desk Coordinator (x3 Positions Available)
Muslim Hands, 148 – 164 Gregory Boulevard, Gregory House, Nottingham, NG7 5JE
Remotely (if Agreed)
Hours of Work:
Full-time, 35 hours per week
(Up to) £32,000.00 per annum (commensurate with experience)
Terms of Employment:
Permanent Contract (with a 6-Month Probationary Period)
Application Process & Closing Date:
Send an up-to-date CV and supporting Covering Letter by Email by no later than Friday, 21st January 2022
Approx. Interview & Role Commencement Date(s):
Note: Strong Applicants may be contacted sooner, ahead of the closing date, to hold a Zoom Interview with Muslim Hands.
About Muslim Hands:
Muslim Hands is an international relief and development NGO established in 1993 to provide relief from poverty and sickness and the provision of education in an ethical, effective, efficient and transparent manner.
Muslim Hands works directly and with partners in over fifty countries, carrying out short and long-term projects in emergency relief, educational and vocational training, orphan sponsorship, medical care and safe water.
Introduction to the Role:
Muslim Hands UK is seeking enthusiastic persons who are passionate about working in the humanitarian and development sector. This person would thrive by inspiring staff working in the field and helping to develop their skills. RDC would take the lead in developing the field offices to ensure optimum performance.
Muslim Hands is looking for three Regional Desk Coordinators focusing on Asia, Africa and the Middle East. Each of the RDC will focus on partner management, risk management, safeguarding and compliance.
RDC would also oversee the operational aspects of our programmes and partner offices. Working alongside our thematic coordinators in the UK and internationally, RDC will ensure that the partners have the capacity and tools to effectively implement our programmes and ensure that all partners are compliant with MH policies and procedures, especially on governance and risk management.
The RDC position will also support the Global Operations team in assessing and building the capacity of partner offices. Through coordination with the International Support Unit, the RDC will provide support and partner-specific information to the Muslim Hands International Fundraising partners.
This is an exciting period of growth and change at Muslim Hands as we have ambitious plans and programmes strategies to grow our activities by 2025.
- Partner Management
- Support the Partner offices and their operations to ensure they have effective resources and processes to manage MH funded projects.
- Provide support on HR and operational capacity within partner offices and overseas programmes
- Provide operational advice and support to MH on the working environment within country offices, including our fundraising teams
- Support the development of operational procedures and capacity within partner offices
- Assist partners to formulate, plan and communicate a country strategy with a clear vision and operational and programmatic goals
- Ensure partner offices have capacity and training plan to ensure continuous professional development of staff and the capacity to implement operational and programmatic strategies
- Represent Muslim Hands in the relevant forums and discussions.
- Support the Global operations team in the partner capacity assessments and training programmes.
- Ensure all partner policies and procedures (financial, operations, HR, etc.) are up to date, in line with MH policy and local law and exhaustive for the program's needs.
- Financial Compliance
- Oversee partner office administration budgets as well as a continuous review of budget vs actual expenditure.
- Alongside other Fundraising partners, ensure field office administration income is reviewed, and expenses are in line with budgets.
- Set a strong culture of compliance and integrity, with clear links between compliance and performance evaluations, consistent communication and rigorous oversight
- Provide fund management and financial transfer support to thematic teams
- Risk Management and Safeguarding
- Manage the overall risk register for the region
- Build risk mitigation plans to ensure effective management and implementation of MH projects.
- Mitigate risk and concerns raised on partner offices and operations
- Lead as the focal safeguarding contact for regional partners here in the UK.
- Support partner offices to build safeguarding and complaint management processes and policies
- Support and lead with complaint and safeguarding investigations when required
- Project Management
- Ensure that project management systems (P3) are used effectively by project field office staff
- Alongside the thematic teams, ensure that the partner offices are provided with technical support on MH management systems
- General Expectations:
- To undertake all tasks and duties in an effective, efficient, transparent, and wholly accountable manner
- Ability to demonstrate current eligibility to work within the United Kingdom.
- Ability to provide a valid DBS certificate (issued within the last year) when requested by Muslim Hands; OR Undertake to provide full cooperation for Muslim Hands to perform a DBS Check at the required level appropriate for this / similar role.
- To demonstrate Muslim Hands’ values and ethics in own working practices, approach, and conduct.
- To support with fundraising activities from time-to-time, including occasionally helping with Live TV Appeals during our peak periods.
- To undertake any reasonable responsibilities as required by line manager
Note: This job description will change from time to time due to changes within the Organisation as well as the updating of procedures within your department. If there is a major change to your role then a new job description will be produced.
About the Successful Candidate:
- Experience in working with remote partners across the globe
- Experience of working within a development/humanitarian organisation
- Be effective in a fast-paced environment, especially within humanitarian emergency contexts
- To undertake all tasks and duties in an effective, efficient, transparent and wholly accountable manner
- To undertake any reasonable responsibilities as required by the line manager
- To promote and adhere to all Muslim Hands policies and codes of conduct
- Excellent oral and written English is required.
- Experience of working within INGOs and Partner/Field Office Management
- Experience of working in-country within the countries that MH operate within
- Knowledge of any of the following languages is an advantage: French, Arabic and Urdu.
- Experience of working on Programme Quality, HR, Safeguarding and Risk
NB: Unfortunately, we will only be able to contact successful candidates so if you have not heard from us by the closure date unfortunately your application will have been unsuccessful.
The client requests no contact from agencies or media sales.
Hammersmith and Fulham Foodbank is at an exciting stage of development and we are looking for an experienced Volunteer Coordinator to invest in our existing team of volunteers and bring in new volunteers to help us reflect our community.
About the role
Our volunteers deliver 8 foodbank sessions a week across the borough, sort and pack in our warehouse, help with our data, drive our stock to centres, run collection events in the community, deliver to people’s homes and pick up donations. Volunteers are the heart of our organisation and we could not deliver our services without them. In 2022 we will be involving volunteers in our ambitious plans to tackle some of the wider poverty indicators that lead people to need Foodbank support.
We are looking for a candidate with experience of recruiting, selecting and training volunteers to join our team of 8 staff based at our centres across Hammersmith and Fulham. We are fortunate to have an existing, committed team of volunteers and a strong local profile, meaning you will be joining a charity who many people are keen to support and get involved with. We want you to help us create volunteer experiences that are professional, rewarding and have lasting impact. As a team we work hard, succeed and celebrate. If you feel you can add value and positivity to our organisation then apply as soon as you can.
Location: Based at St Matthew’s Church, Wandsworth Bridge Road, London, SW6 2TX, with regular visits to other local Foodbank centres. Opportunity for some home working by arrangement.
Term: Indefinite contract; we have 2 years funding initially for this post, which is then subject to further funding.
Benefits: Competitive benefits including 33 days Annual Leave (pro-rata for part time staff).
Requirements: An Enhanced Criminal Records check is required for this role as we work with vulnerable people in society.
Hammersmith and Fulham Foodbank is an Equal Opportunities employer. We celebrate diversity and are committed to creating an inclusive environment for all staff and volunteers. We serve a diverse part of London and we would particularly welcome applications from residents of Hammersmith and Fulham.
Closing date for applications:
This is set for 5pm on Wednesday 2nd February but we may bring this forward depending on the number of applications, so please do apply as soon as you can.
Strictly no agencies please.
About Hammersmith and Fulham Foodbank:
We are the Hammersmith and Fulham Foodbank, an independent charity, and proud member of the Trussell Trust Foodbank Network, providing a range of essential services for people who need help in our community. Our mission is the prevention and relief from poverty. But we don’t ‘just’ provide food. We know that by the time someone comes to the Foodbank, there may be wider issues needing support; which is why we also offer professional advice through our partners at H&F Citizens Advice and H&F Law Centre. We offer free talking therapies, deliver Eat Well Spend Less Courses and run an art class and holiday clubs We believe in helping ‘the whole person’ when possible and aim to respond quickly to the needs we see around us.
Ref: 105 722
Are you an efficient, organised and relational individual with experience in project management and a desire to see transformation through coaching in the field of business?
This role is an exciting opportunity to be part of Resurgo’s Resurgo Consulting team, which is growing considerably in 2022, using Resurgo’s market leading approach to equip corporate and not-for-profit organisations with transformative leadership and management skills.
You will be supporting the team in managing new and existing client relationships by planning and resourcing programme delivery to a range of corporate and not-for-profit organisations.
Deadline for applications: 23rd January 2022
- Work with the Senior Client Development Manager and other Resurgo Consulting team members to schedule programs and assemble coaching teams (from within the Resurgo team and the wider Associate coach network) as well as resources to deliver programmes
- Gain a sound understanding of the coaching programmes and tools we deliver, enabling you to manage the calendar of all Resurgo Consulting programmes and ensure the team are set up to deliver coaching programmes successfully.
- Support with the implementation of a new client portal – a tool to manage the delegate journey – and manage this on a day to day basis, as well as ensure learnings are implemented.
- Manage the capture of behavioural impact data across all programmes, and support the wider team in using this to build and shape the Resurgo Consulting impact narrative.
Account Management and Team Support
- Support the Senior Client Development Manager in securing new business and managing existing clients, taking a confident and personable approach to the needs of our clients
- Prepare proposals for clients outlining the Resurgo Consulting offer, tailored to their needs and detailing pricing.
- Oversee the customisation, design and production of resources and training materials for coaching programmes, alongside the relevant programme coaches and Office Administrator.
- Oversee the event management of in-house training programmes such as Coaching for Leadership.
- Act as a frontline response to all Resurgo Consulting enquiries.
- Coordinate the ICF accreditation strategy and process for Resurgo Consulting coaches (with support from the People and Culture team).
Active participation in and support for Resurgo’s team and mission
- Help build and develop Resurgo’s ethos and Christian life as a team member, including leading and contributing to daily team prayer meetings as an integral part of Resurgo’s operation and for the success of its mission.
- The ability to personally represent the Christian values of the charity with a strong desire to work for Resurgo and commitment to seek excellence in all aspects of the role
- Strong organisational skills and attention to detail, with the ability to coordinate a diverse range of activities and manage time well
- Ability to use own initiative and identify opportunities to improve processes, working with a proactive approach and an ability to anticipate, predict and prioritise needs ahead of time
- Excellent communication skills and able to build relationships on the phone and face to face, with a confidence in networking and liaising with existing or potential clients
- Relational individual with high emotional intelligence, willing to adapt to circumstances as necessary in a growing team
- Team player with a growth mindset, and an awareness of team structure and dynamics
Working requirements, salary & benefits:
- Salary from £26,500 dependent on experience, plus pension scheme with employer contribution.
- Full-time, Monday to Friday, 9.30am – 5.30pm.
- 25 days annual leave pro rata, with additional time off between Christmas and New Year.
- Occasional evening working required (for events such as termly Spear Celebration evenings and the annual Resurgo fundraising party).
The client requests no contact from agencies or media sales.
We’re Anthony Nolan and we save the lives of people with blood cancer who need a stem cell transplant.
We’re unique. Thanks to the incredible donors on our register, our pioneering research and our passionate fundraisers, we give the chance of life to three people a day.
But we won’t stop there. We want to be there for everyone who needs a transplant; from finding a match, through every step of a patient’s transplant journey. And together we can reach the remarkable day when we can save the lives of everyone with blood cancer.
And now we want you to join our lifesaving team. We are looking for a Donor Support Coordinator to join our Engagement Division as part of our Register Development Team.
Title: Donor Support Coordinator
Salary: £21,896 per annum (FTE, see JD for pro rata figure)
Contract: Fixed term – 8 months
Hours: 28 hours/4 days per week
Location: Hampstead, London (Due to COVID this role is currently home based).
As part of our Register Development team, you will deliver excellent customer service and maintain the register, to ensure the provision of high-quality stem cell donors to save and improve the lives of people with blood cancer.
A main part of the team’s remit is reviewing register applications to ensure that potential donors are added to the register in line with agreed targets and timescales, whilst giving a high level of customer service. You will ensure all activity is carried out in accordance with Anthony Nolan standard operating procedures, and in line with World Marrow Donor Association standards.
We are looking for someone with excellent communication and interpersonal skills. You must have good knowledge of Microsoft Office applications; experience working with databases and have previous administrative experience.
You will engage by telephone, email and SMS with potential donors and ensure we maintain a high-quality donor register. You will be working as part of a team, in line with our core values and behaviours in a fast-paced environment.
Release your remarkable, join our team and give someone a chance of life.
This is a part-time position with a fixed-term contract.
Anthony Nolan is an equal opportunities & living wage accredited employer.
All applicants must be able to demonstrate the right to work in the UK.
Please make sure to check out the job description, available on our website when you click to apply.
The client requests no contact from agencies or media sales.