Operations Team Administrator Officer Jobs in Bethnal Green, Greater London
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Arthritis Action is seeking an enthusiastic, organised and adaptable Office Administrator to join our team and ensure the smooth running of our office.
This is a varied and integral role providing administrative support to Arthritis Action’s Finance, Executive Management, Services Teams and Trustees, working under the supervision of the Operations Manager.
Your role will provide day to day operational assistance in our London office including: meeting and diary management, writing minutes and providing admin support across the Charity. Liaison with the landlord and office suppliers, assist with finance including processing direct debits, staff credit cards and supplier invoices and compiling monthly reports. You will also be the first port of call for incoming calls and manage incoming/outgoing post and IT administration.
Key Responsibilities – the role will include but not be restricted to:
- Providing admin support to the Finance, Executive Management and Services Teams
- Ensuring smooth running of the office and troubleshooting issues that arise
Office & Executive Admin
- Support CEO with scheduling meetings, database entries and diary management
- Support with administration of Committee & Trustee meetings, and writing minutes
- Provide admin support for the Executive Management Team
- Responsible for premises troubleshooting, arranging minor repairs, cleaners, and refurbishment
- Liaise with landlord and office contacts where necessary
- Deal with incoming and external post and franking machine.
- IT administration
Finance
- Process staff credit card transactions
- Set up and process all direct debits and reconcile with monthly reports from the Direct Debit supplier
- Upload invoices, donations and other transactions, and file supplier invoices
- Other ad hoc finance tasks
Services & Team Support
- Be the first point of contact for incoming telephone calls to Arthritis Action
- Organise monthly team meetings and write the minutes
- Respond to research requests
Other Activities
- Other tasks relevant to the level of this post may be asked of you
About Arthritis Action
Our vision is for people to live active lives, free from the impact of arthritis. We want to empower people with arthritis to take control of their lives, manage their condition and reduce the need for medical intervention.
Founded in 1942, Arthritis Action is the only UK charity giving hands-on, practical help to combat the pain of arthritis through self-management and lifestyle advice. We offer people with arthritis a holistic self-management approach, looking at both the physical and mental aspects of arthritis.
Our self-management approach encompasses a wide array of services, including personal dietary and nutritional advice, and access to physical therapies with approved practitioners. We also offer people in various communities the opportunity to take part in self-management events and online groups. Through our approach, we help people with arthritis gain the knowledge and confidence to manage their condition themselves, and enjoy a more active life with less pain.
PERSON SPECIFICATION
EXPERIENCE & SKILLS
Competent in Microsoft Office packages - Essential
Experience in delivering strong customer service - Essential
Excellent verbal and written communications skills - Essential
Efficient organisational and time management skills - Essential
Experience of supporting an Executive Team and writing minutes - Essential
Experience of working in the Charity sector - Desirable
Experience of managing a database/CRM - Desirable
ATTRIBUTES
Excellent customer service and inter-personal skills - Essential
A self-starter, able to work on own initiative where required - Essential
Enthusiastic team-player with a can-do attitude - Essential
How to Apply:
Applications should be in the form of a CV with a covering letter explaining your interest in and suitability
for the role. Please provide both email and telephone contact information for yourself. Candidates must be eligible to work in the UK. Please note that only short-listed candidates will be contacted.
Applications should be received by 23:59 on Monday 8 April 2024 at the latest.
First-round interviews will be held in the London office (56 BUckingham Gate) on Monday 15 April 2024.
Second-round interviews will be held over Zoom. Date tbc.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert ahead of the deadline should we receive a sufficient number of applications.
Arthritis Action is an equal opportunities employer. We treat employees and job applicants in the same
way regardless of age, disability, marital status, gender reassignment, race, colour, nationality, ethnic
origin, sexual orientation, religion or belief.
Early application is encouraged as we will review applications throughout the advertising period and
reserve the right to close the advert ahead of the deadline should we receive a sufficient number of
applications.
Applications should be received by 23:59 on Monday 8 April at the latest.
First-round interviews will be held in the London office on Monday 15 April. Second-round
interviews will be held over Zoom. Date tbc.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We are looking for a friendly, organised individual to join our small team as the Operations Officer. You will help underpin the work of Music as Therapy International, a charity which inspires, guides and champions the use of music to strengthen care around the world.
Working closely with the charity’s existing team, responsibilities will include:Project Administration, External comms, Financial Administration, Fundraising, Governance, and Team Administration.
Our Operations Officer will need to be a positive and pro-active team player, who is systematic in their approach to administration, and gives strong attention to detail. We’re looking for an excellent communicator (in written and spoken English) given the part they will play in our use of External Comms. They will have charitable mindset and a real interest in the impact of our work. Strong numeracy skills are also integral to this role.
It is a broad role with plenty of opportunities for agency, and scope to progress and specialise with experience. It would suit someone keen to immerse themselves in all aspects of working with a small charity, whether at the start of their career or following experience acquired in other sectors.
The role is office-based (at the Oval, SW9) and may be undertaken within a 4 or 5 day/week contract (negotiable).
Closing date for applications: 11th April 2024 We are working towards appointing to this role as soon as possible and so interviews will take place as applications are received.
If you have any questions prior to applying, please get in touch.
Please submit your CV and a Covering Letter answering the following two questions (max. 200-300 words per question):
1) What attracted you to the Operations Officer role at Music as Therapy International?
2) What do you think you would bring to the role, that might be different from other people?
The client requests no contact from agencies or media sales.
Are you passionate about tackling climate change and supporting the development and growth of a dynamic organisation? Do you want to use your experiences of operations to support a mission driven team? Then you could be UK100’s new Operations Officer.
The role will help coordinate and manage collaboration across the entire organisation and between teams at UK100. The Operations Officer will manage the office space, plan team events, support staff onboarding and recruitment, and drive HR and internal policies and procedures such as DEI, Ways of Working with various systems, IT security and GDPR. They will drive the development and delivery of UK100’s operations, supporting the Chief Operating Officer, and progressing the improvement of UK100's internal systems and processes. It will involve developing UK100’s CRM system and supporting team members' use of the CRM and the management and administration of our Finance and budget systems.
Equity, Diversity and Inclusion: UK100 is actively taking steps towards developing new opportunities for people from an array of backgrounds, ensuring that everybody has an equal opportunity and is not treated differently or discriminated against because of their characteristics. UK100 values the voices of each of its employees in order to progress in a collaborative, innovative and well balanced way. The postholder will be expected to echo and support this. This can be found on the UK100 website here.
Key responsibilities:
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Maintaining UK100’s Customer Relationship Management system, including making updates that change front end form and function, coordinating with the service provider for training and updates and supporting UK100 staff in using the CRM.
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HR processes including supporting recruitment, staff onboarding, and off-boarding. Maintaining a HR Calendar and staff policies, and monitoring and reporting across various HR areas.
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Working with the finance team to track all of UK100 payments and expenses. Including maintenance and oversight of UK100 payments and support with UK100 grant budget tracking. Supporting the annual Financial Audit where necessary.
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Managing relationships with 3rd party suppliers, ensuring efficient payments and working with the bookkeeper on invoicing. Reviewing overhead contracts ensuring best value for money.
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Providing support for UK100’s Business Supporter Network including drafting contracts, updating BSN opportunities in the CRM and taking minutes from BSN meetings.
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Support UK100’s management of IT systems including for example Drive folder management, group email accounts, administration of G-Suite, Zoom and Monday and security settings and good practice.
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Developing and improving UK100 policy and procedure documents and owning and maintaining key organisational documents. Developing working processes with the team, for example on internal communications and ways of working.
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Office management and coordination with our workspace provider. Managing UK100 equipment and the UK100 fixed asset register.
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We are a small team. Ad hoc duties will thus arise, and every team member is expected to support the team efforts.
Place in organisational structure:
The post holder will report to the Chief Operating Officer, and be part of the Operations Team.
Key Relationships:
Internal: All team members
External: CRM provider
Office / workspace managers
IT service providers, administrators, and support
Benefits:
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Competitive salary
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25 days annual leave (plus statutory bank holidays)
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An additional 3 days paid leave over Christmas period
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An additional 2 days of paid leave per year to volunteer
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Subsidised gym membership
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Enhanced pension offering & access to professional pension advice
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Competitive Parental Leave policies
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Opportunity to request a Sabbatical after 1 year of service
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Company MacBook Air
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Work from home allowance
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UK100 supports flexible working arrangements
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Mental Health first aider
Special Note: This job description does not form part of the employment contract but indicates how that contract should be performed. The job description may be subject to amendment in the light of experience and consultation with the post holder.
Applicants must have the right to work in the UK.
Person Specification
Criteria
Knowledge
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Understanding of relevant organisational best practice and the systems and processes that support it
Experience
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Using G-Suite / Office applications and Zoom
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Using and developing a database / CRM
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Able to develop and maintain effective relationships
Skills and abilities
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Strong attention to detail
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Excellent communication skills and email manner
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Effective project management skills
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Strong digital literacy, experience with G Suite, Zoom and Excel preferable
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Being able to perform tasks efficiently under pressure
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Solution oriented, and proactive problem solver
Other
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Committed to the vision of UK100, with a motivated, can-do attitude
The client requests no contact from agencies or media sales.
About us:
The Humane League UK is a charity ending the abuse of animals raised for food by influencing the policies of the world's biggest companies, demanding legislation, and empowering others to take action.
We're a mission-driven, energetic team focused on problem-solving and effective teamwork, and have grown significantly over the last few years.
Thanks to our effectiveness, The Humane League has been named Top Charity by the independent evaluator Animal Charity Evaluators for every rating period since 2012.
THL UK is an equal-opportunity employer. We are committed to furthering equity and inclusion, and we value diversity. We seek people from a wide range of backgrounds who will bring a fresh perspective to the team, not just because it is the right thing to do, but because it makes us stronger.
We make employment decisions by matching our organisational needs with the skills and experience of candidates, irrespective of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, disability, neurodiversity, age, or veteran status.
We are proud to be a Disability Confident Committed Employer, demonstrating our commitment to recruiting, retaining, and supporting disabled people and people with health conditions, based on their skills and talent.
You can read more about how The Humane League UK is working on Diversity, Equity, and Inclusion on our website.
If you have any questions or concerns regarding accessibility, please contact us via our website and we will be happy to discuss, via email or telephone, reasonable adjustments that you may require throughout the process.
The position:
The primary focus of the position is to support the operational side of the organisation and the Managing Director. You’ll need to be good at multitasking and highly collaborative.
You will work closely with other department team members to facilitate support for the wider team. This role will report to the Head of Operations, whilst working closely with the Managing Director.
We will be holding a webinar on Tuesday 9th April at 7pm BST for you to find out more about the role and ask any questions you may have. The webinar will be hosted by Alison McCants, Head of Operations and Emily Brennan, Operations Coordinator. If you’re interested, please register by following the apply button which will take you to our website.
A recording of the webinar will be available within 48 hours after the end of the event.
Hours:
This is a part time position of 28 hours per week over 5 days (or some of these days) with the working pattern to be agreed with the successful candidate.
From 1st July 2024 we are piloting a four day working week across the whole of the UK organisation. This pilot is planned to run for 12 months, at which point a decision will be made by our Board of Trustees as to whether this will become permanent. Success of the trial relies on the organisation being able to achieve the same or improved level of impact in four working days as five, with staff experiencing either the same or improved levels of wellbeing.
During the four day week pilot, working hours for this position will be reduced proportionately to 22.5 hours per week, spanning Monday to Thursday (or some of these days), with no reduction in salary. This will be a temporary change to the contractual terms with the successful candidate. The appointed person must be prepared to increase their working hours to 28 hours per week if a return to a five-day working week is decided.
Who you are:
You will be someone who enjoys supporting others in an administrative role and is happy to get involved in a wide variety of people and operations-related tasks. This role will require flexibility, a keen eye for detail, and good problem solving skills.
You have the ability to handle sensitive information and will work closely with the Operations team and Managing Director to uphold and continually improve our governance & processes.
You’ll be able to work independently and as a member of a team in a fast-paced environment and be excellent at prioritisation and managing multiple tasks effectively and efficiently.
Primary Duties:
Administrative (30%)
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Supporting the Operations team with a variety of administrative tasks relating to people, systems, finance, governance, and compliance
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Organising purchasing of products, equipment and subscriptions as the team requires
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Managing the subscription renewal calendars, ensuring timely review for renewals
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Provide logistical support for whole team meetings, events and workshops, budgets and quarterly reports
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Support the order of the team drive, organising items as needed and responsible for helping maintain the UK naming conventions across the team
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Keeping track of hardware and fixed assets
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Administrative support for other departments as necessary, such as supporting logistics of departmental workshops and retreats
Team meeting and support (35%)
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Manage System user-guides, How To guides & Best Practice guides
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Monitor and manage the main organisational email inbox, triaging to other departments and handling enquiries and responses directly where possible
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Remotely host whole team meetings, Diversity Equity and Inclusion discussions, weekly reflections, and wellbeing sessions (guidance and support will be provided)
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Booking meetings and coordinating travel requirements for national and international travel
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Assisting with the daily management of operational activities
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Support Lead People Operations Coordinator as required with hiring practices, such as listing jobs externally, administration related to interviews and adding transcripts and proofreading closed captions for job webinars
Executive Assistant support (35%)
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Support the Managing Director, helping with information requests, internal and external communications, board papers, scheduling, meeting preparation, minutes, updating Asana tasks and timelines, administration and expenses
In addition:
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Attend conferences, as required
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Participate in team meetings including note-taking and facilitation
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Attend in-person workshops 2 - 3 times a year
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Help us make THL UK an inclusive workplace where employees and supporters are proud to be members of the movement
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Demonstrate commitment to creating a stronger and more effective animal protection movement through inclusion and belonging, recognising the need for all of us to do better for social justice on a personal and organisational level
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Perform any other duties assigned by the Head of Operations and Managing Director
Key Competencies:
Team player: You value the benefits of teamwork, making your contribution confidently within the team. You are comfortable working with staff from different teams.
Multi-tasking: You have the ability to get a number of tasks completed at one time. This role requires being able to handle a multitude of different tasks, often simultaneously delivering them on time and to a high standard.
Accurate: With a keen eye for detail you are able to deliver accurate work.
Organised: You are a forward-thinker who works on your own initiative, meeting objectives and tight deadlines under pressure.
Initiative: Can work autonomously on a range of varied tasks and projects, with the ability to assess and initiate things independently. You have the ability to spot problems that others may not have noticed need solving, and take the lead without requiring support.
Nimble: You are able to thrive in a decentralised, fast-paced team environment, with the ability to learn and understand new things quickly. Given the nature of this role, you can pivot on the spot to adapt to changing priorities.
Good to know:
You will have access to:
- A fully remote work environment and team (all equipment is provided)
- A pro rata share of 25 days leave plus Public Holidays (reduced proportionately during four day week trial)
- Flexible working hours
- A workplace pension
- An annual learning and development budget
- Support for mental and physical wellbeing
- £25 per month reimbursement towards home working costs
At The Humane League UK, animal welfare is at the forefront of our everyday work and as such, many of our employees are vegan by personal choice. All of our events and workshops offer only plant-based meals. We welcome all mission-aligned candidates to apply, no matter where you are in your journey to end the abuse of animals raised for food.
We are looking to speak to a wide range of candidates with diverse backgrounds - #NonGraduatesWelcome
Our employees all work remotely but still enjoy a supportive, collaborative environment.
For our salaries to be fair, transparent and equitable we want to provide a system that delivers a competitive salary in the market and could eliminate potential biases in compensation (such as the gender pay gap). For more information about the Operations Administrator salary please the attached document.
All applicants need to be:
- Fluent in written and spoken English.
- Live and have the right to work in the UK (we are unable to consider applications from those without the right to work in the UK).
- Committed to our mission to end the abuse of animals raised for food.
The Process:
All applicants will be contacted within one week of the closing date to let you know if you have been successful in reaching the next stage.
Our full interview process comprises of the following stages:
- A skills test to give us an opportunity to see your skills in action (completed remotely).
- Join an online interview (via video call) so we can learn more about each other.
- Final Interview (via video call as above)
For full details of our recruitment process please see the attached document.
The client requests no contact from agencies or media sales.
The Centre for Homelessness Impact exists to improve the lives of people experiencing homelessness through better use of data and evidence.
We are committed to creating an inclusive workplace that values diversity and believes in its power to enhance the effectiveness of our organisation. As we continue to grow and make an impact, we are seeking a Finance and Operations Lead to join our dedicated team at the Centre for Homelessness Impact. We encourage applications from individuals of all backgrounds, with a particular welcome to those with experiences related to homelessness.
IN A NUTSHELL:
This is a pivotal role at the intersection of finance, development, and operations, ensuring the seamless functioning of critical organisational aspects. The Finance and Operations Lead will be involved in aspects of the charity’s financial operations, support grant and other fundraising and development initiatives, and optimising operational efficiency.
WHY IS THIS ROLE IMPORTANT FOR THE CENTRE’S WORK?
The Centre for Homelessness Impact is in a transformative phase, and this role is crucial to sustaining and advancing our mission. Collaborating closely with the executive team, the Finance and Operations Lead will play a key role in financial management, development strategy, and operational effectiveness, contributing directly to the success of our initiatives.
WE’RE LOOKING FOR SOMEONE WHO CAN:
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Be the main point of contact for all finance and operational queries
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Support the Chief Operating Officer with the management of financial operations, including budgeting, forecasting, and financial reporting.
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Manage the accounts payable function, credit card reconciliations and support effective cash management
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Support the Head of People and Development to implement strategies on Fundraising, income and generation and report on funding from various sources, including grants, donors, and partnerships.
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Manage day-to-day operations, including onboarding new staff, supporting the HR processes, and identifying areas for improvement.
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Collaborate with the Chief Operating Officer and the Head of Development and People to align financial and development goals.
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Identify ways to enhance operational processes to support the growth of the organisation.
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Work closely with the executive team to provide financial insights and contribute to strategic decision-making.
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Ensure compliance with financial regulations and standards.
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Work closely with the Head of Development & People to ensure all HR administration is covered promptly and efficiently - i.e: onboarding for newcomers, setting up laptops/ workstations; etc.
RELEVANT EXPERIENCE AND BEHAVIOURS:
Criteria:
- Proven experience in finance and operations in a charity/ Third sector (Essential)
- Experience in fundraising/development initiatives (Desirable)
- Is committed to the vision and mission of CHI (Essential)
- Excellent communications skills, both written and verbal with the ability to convey complex financial information to diverse audiences (Essential)
- Strong attention to detail, good organisational skills and an ability to work accurately, calmly and effectively (Essential)
- Good Excel skills with ability to create and manipulate pivot tables and use functions such as VLOOKUP and SUMIF. (Essential)
- Able to take a collaborative and proactive approach to operations, with a focus on continuous improvement. (Essential)
- Familiarity with financial regulations and a commitment to maintaining compliance. (Essential)
- A team player able to adapt to changes in workload and priorities (Essential)
- AAT qualification or equivalent (Desirable)
TERMS OF APPOINTMENT:
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Both full and part-time considered.
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Salary: £35,000 to £45,000 (pro rata if part-time), depending on experience.
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Location: hybrid, but the candidate woud need to be London based.
Join us in making a meaningful impact on addressing homelessness through evidence-led strategies. Apply now and be a crucial part of our dynamic team.
The closing date for this role is Tuesday, 9 April 2024. However, we reserve the right to close the application process at any moment, if we receive a high volume of suitable applications.
Interviews to take place during the week commencing 15 April 2024.
The client requests no contact from agencies or media sales.
The Finance and Operations Manager is a key member of Tara Theatre’s team, overseeing the company operations and financial processes. They work alongside a Freelance Finance Director and the Executive Director.
Tara Theatre is a company limited by guarantee, and a charity. It has two trading subsidiaries, Tara Productions and Tara Enterprises. We currently have an annual turnover of circa £1 million.
We manage our finances and payroll in-house, using Sage accounting system.
We welcome applications from those looking to take on their first manager position, as well as candidates who may be returning to work after a pause in their career or looking to balance a role with their wider caring or parenting responsibilities.
For this role, we are open to conversations around either a full time or part-time contract and/or flexible working.
The Director of Operations will be a key member of our leadership team, enabling our growth through strategic and structural operational planning, implementation and delivery, ensuring that we realise our vision across our Resourcing Church network.
The successful candidate will be joining a growing church community at an exciting juncture in our history as we prepare to celebrate our 150th anniversary. Our church is thriving, with a large, diverse, and committed congregation, which reflects our community in Brixton, Camberwell and Kennington. We are a place of welcome and inclusion for LGBTQ+ people, and we are a training parish, with many ordinands, curates and musicians spending time here in recent years.
We have a thriving music programme with over 100 children singing in three choirs weekly, and we are active in our service to the community. We have two church schools, St Gabriel’s College and St John the Divine Primary School, and we are involved in a wide range of community and social action programmes from London Citizens to the Robes homeless shelter.
The successful candidate will work closely with the Vicar of St John the Divine to ensure the strategic priorities of the St John the Divine Resourcing Church network – currently St John the Divine Kennington, St Faith’s North Dulwich, and the Korean congregation at St James’ Malden – are delivered. They will also support our wider leadership team, including clergy, and lay leaders.
As our own network and congregations grow, we anticipate that there will be opportunity for the post-holder to grow the remit of the role and develop their career within the position.
You will ensure efficient office operations and maintain a safe and organized work environment. You will have the opportunity to liaise with all levels of the organisation, from the CEO to the volunteers who work at our community meals. No two days will be the same and tasks will range from organising travel for regional teams, sending out equipment to support new Projects launches, and answering the main office telephone to supporting larger projects like our annual guest surveys.
You’ll provide administrative support to various teams and have responsibility for designing and developing office systems and processes. You will have great organisational skills and relevant experience in an office environment. You will also be a good team player, with excellent attention to detail and a commitment to supporting the whole organisation.
We are a dynamic and passionate team dedicated to making a positive impact in communities across the country. We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
Benefits: We offer 26.5 working days (this includes 3.5 days for the Christmas close down) plus additional holiday for length of service, up to a maximum of 30 days (pro-rata for part-time). Our healthcare package allows staff to claim money back on healthcare bills and includes access to telephone counselling and online GP appointments.
How to apply: Please upload a CV of no more than two sides, and a covering note/letter of no more than two sides explaining why you are suitable for the role, via our vacancy website.
Deadline for your application: 11.59pm on Monday 1 April 2024. Interviews are scheduled for the week commencing 8 April.
Inclusivity: FoodCycle is an equal opportunity employer and welcomes applications from individuals of all backgrounds. We are committed to creating an inclusive and diverse workplace where everyone feels valued and respected.
Please note that you will need to have existing Right to Work in the UK to apply for this role. We do not hold a sponsor licence therefore we are unable to provide Visa sponsorship.
The client requests no contact from agencies or media sales.
Longleigh is a grant-making foundation dedicated to supporting individuals and communities served by the social housing sector.
We are a small but mighty, and values-driven organisation, and are fully committed to being compassionate, collaborative, agile, insightful and ethical, in all our actions, work and interactions.
We are looking for someone to join our small, fully remote working team to work with our Finance and Operations Manager. The role is to help ensure the efficient, accurate and effectve running of Longleigh’s back-office functions and processes, primarily in delivering the organisation’s day-to-day finance administration , as well as supporting our Finance and Operations Manager with the administrative side of our HR and IT services.
To apply, upload your CV and a cover letter detailing how you meet the person specification sections, with examples (no more than two/three sides of A4, size 12 font please)
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
INTRODUCING ONWARDS & UPWARDS
Onwards and Upwards (O&U) is a charity created to directly tackle the cycle of reoffending driven by the barriers to unemployment faced; our purpose is clear, and our plan is simple. We will break the cycle of reoffending by starting sustainable businesses which train and employ ex-offenders. These must be organisations that people are proud to work for, provide personal and professional development, that operate in high demand sectors, and that showcase the talents and potential of ex-offenders as employees to businesses and society at large.
Our plan in the long-term is to launch, test, and grow a range of businesses that all follow this model – of training, supporting and employing ex-offenders in positive environments that are part of a community, with aspirational brands, and with full support for people to grow and move on with their lives.
Our first commercial venture is XO Bikes – where we train people to become qualified bike mechanics and then aim to find them meaningful jobs in the cycling sector and beyond.
THE ROLE
The next few years is a transformational time for Onwards and Upwards as we take the stride forward in starting our second venture, but only once we have secured a best-in-class training and support model, and delivered XO Bikes to sustainability. Beyond this we are an agile and entrepreneurial team that has a tendency for finding and taking advantage of great ideas and opportunities. To achieve all this we need a great Ops function, and someone leading it that can grow as we do.
We are looking for an organised, motivated, and experienced Operations professional to ensure O&U and our Commercial Ventures run smoothly and efficiently, our staff team is valued and supported, and our management teams are kept up to date and fully informed. This role would be perfect for an Ops Director excited by our approach and mission, or as a first step into a Director role for a proven Ops manager.
The primary responsibilities include:
HR
Our staff and volunteers are central to what we do here at O&U and XO Bikes. We are a growing team and it is essential that all staff members feel valued and supported. The Operations Director will assist the core management team in ensuring we all work well together to fulfil the missional objectives of the charity. Tasks will include:
· Management of O&U and XO Bikes HR functions including recruitment, administration, compensation and benefits, training and development, staff wellbeing and performance management.
· Ensuring our staff team and volunteers are well qualified for their roles and developed both professionally and personally.
· Volunteer recruitment, management, and productivity
FINANCE
The Operations Director will need to have a good understanding of finance reporting and systems to inform leadership, manage budgets and cashflow and ensure we meet statutory financial requirements. They will manage the Finance Assistant who is responsible for keeping our finance systems up to date and managing day to day bookkeeping.
Finance tasks will include:
· Management of Finance Assistant to ensure accurate, timely and complete information is provided to Trustees and the O&U management team to inform strategy and planning decisions. This will include the following tasks:
o Production of annual budgets and cashflows in conjunction with the management team
o Management of relationships with auditors, Charity Commission and HMRC
o Responsibility for statutory and management finance reporting including external independent examinations/audits.
· Production of monthly management accounts, balance sheet, cashflow and profit and loss
· Ensure timely filing of annual reports and accounts for the charity and any ventures the trustees are responsible for
OFFICE SUPPORT
The Operations Director will manage the Operations Assistant and ensure staff are fully set up and trained on all IT systems. This includes Microsoft office products, database management systems, HR platforms and retail/production systems.
· Operational management of IT services and support at O&U and XO Bikes
· Ensure IT provision is consistent, up to date and easily accessible to all staff and volunteers
· Ensure training is provided for all staff and volunteers
PREMISES MANAGEMENT
The Operations Director will ensure the offices, workshops and retail outlets are safe spaces, well maintained and fit for purpose. This will include the following:
· Review building security and insurance provision annually
· Review health and safety policies and ensure training is provided to all staff
· Ensure fire regulations are complied with at all premises
· Review property leases and liaise with landlords as required by core management team
· Manage relationship with local council re business rates and discretionary relief applications
· Manage contracts with utility providers (includes lighting/heating/water)
· Manage support contracts re fire regulations, health and safety
CHARITY GOVERNANCE
The Operations Director will be the liaison between the UK Charity Commission, the trustees of O&U and the staff team. Tasks will include:
· Collation of updates from managers for the Trustees (6 reports per annum)
· Attendance at all trustee meetings
· Production and circulation of Trustee meeting minutes
· Charity Commission administration and reporting
· Trustee onboarding
LEGAL & COMPLIANCE
Ensure implementation of procedures and policies in line with all relevant statutory requirements concerning HR, Finance and Charity governance. Ensure O&U is kept up to date with all regulatory changes which affect the charity and our commercial ventures. This will include the following:
· Keep up to date with changing legislation and laws affecting companies and charities making appropriate recommendations to management on changes and other relevant matters.
THE PERSON
We are looking for someone who shares our belief that individuals who commit crimes should be given the opportunity to build themselves a positive and productive life atop the foundations of secure employment. The cycle of reoffending is an enormous issue, but one we can start to solve.
Our hope is to find an energetic, organised, and positive team player, similarly comfortable working independently. It is a very varied role and one that needs calm focus as well as spontaneity and initiative – things change fast here, and this allows us to progress towards our mission rapidly.
Most importantly, we want someone who cares as much as we do about why we exist – the people we aim to help. Bikes are an end to a means, and that means is giving people ready to turn away from crime the platform on which to launch a successful and rewarding career. Cycle broken.
As a rough guide, with poetic interpretation encouraged, we are looking for:
Essential skills
· A collaborative leader who can build relationships with staff members at all levels, inform decision making and help us fulfil our missional objectives
- 3+ years operational/management experience
- Sound understanding of financial management, reporting and accounting systems (Xero preferred)
- Highly motivated and driven self-starter, able to adapt quickly when priorities change
- Management experience in pastoral environments
- Highly proficient in Microsoft Office products and database management systems
- Excellent written and verbal communication skills, including experience in creating high-level reports and presentations
Desirable skills
· Experience of working with diverse communities
· Knowledge of charity governance structures and statutory requirements
· Accountancy/financial qualification
· Professional qualifications in business management or HR
· Experience of working with ex-offenders or in a prison setting
· Experience of volunteer management
The client requests no contact from agencies or media sales.
About us
Humane Society International/UK is a global animal protection organisation, striving for a better future for animals through advocacy, education, and hands-on programmes. We are an effective voice for animals, with active programmes in wildlife protection, alternatives to animal experiments, and farmed animal welfare. A small but effective team, HSI/UK has big ambitions to create further positive change for animals both here in the UK and around the world.
About the role
Reporting to the Director, Finance and Operations, the role of Senior Officer, Finance and Operations plays an important role in supporting the seamless functioning of both the HSI/UK and HSI/EU teams while also working closely with Finance, HR & IT colleagues in the US. Areas of focus include accounts payable and receivable, budgeting and monthly reporting, as well as providing wide-ranging operational support across a number of different areas including legal/contracts, HR and IT.
Key responsibilities
Financial Administration (30%)
- Accounts Payable: Create POs according to the A/P policy, ensure all invoices are correctly logged & submitted for payment, ensure timely payment of all invoices, review weekly report of unposted invoices and outstanding payments and take action as needed.
- Accounts Receivable: Ensure all donations are properly coded & documented.
- Expenses Reporting: Ensure timely submission of employee expenses and debit and credit card transactions.
- Review financial transactions monthly to ensure income and expenditure are recorded correctly in the general ledger.
- Provide monthly reporting to all budget holders in the UK and EU.
- Perform other duties and responsibilities, as needed.
Contracts Management (30%)
- Working with the UK and EU teams, oversee the creation, submission and signing of all supplier contracts.
- Work with the Office of General Counsel in the US to ensure each contract is compliant with organisational policies and procedures.
- Maintain a log showing stage of each document in the process.
Operational Support (40%)
- Be the first point of contact for operational queries to campaigns and fundraising teams in UK and EU
- Ensure timesheets are completed as part of the monthly payroll process.
- Manage the process of recruiting and onboarding new employees and offboarding leavers. Support provision of IT and equipment for UK and EU teams as needed.
- Perform other duties and responsibilities, as needed.
About you
Our successful candidate will be a confident, organised individual who is results-driven with excellent problem-solving skills. You will have outstanding numeracy skills, a solid knowledge of accounting principles with experience in a similar role.
We are searching for a committed and resiliant Finance & Operations professional to make a difference and be part of a passionate, close-knit team. If that’s you, please get in touch!
To apply
Please submit your CV and a covering letter via the CharityJob website by 11PM, Sunday 31st March.
The full application process will involve:
CV and covering letter
First round interview (via video call) with Director, Finance & Operations and Second round panel interview
Brief written exercise and Excel skills test
Reference Check
Non-graduates are welcome.
The client requests no contact from agencies or media sales.
Finance and Operations Administrator | £30,000 - £35,000 + benefits
London (Full Time: 3 - 4 days office-based + remote working) | Permanent
The Human Dignity Trust (HDT) is a London-based legal charity that provides technical legal assistance to defend the human rights of LGBT people globally. HDT are embarking on an exciting growth phase, thanks to significant successes in the organisation's work in strategic human rights litigation and legislative reform in countries that criminalise LGBT people.
The steady growth in the organisation has driven organisational change and the opportunity to hire a newly created Operations Team, of which the Finance and Operations Administrator will be key.
The Finance and Operations Administrator will provide finance and administrative support on a range of business activities, reporting to the newly appointed Head of Finance and Operations and working alongside the new HR and Facilities Manager. The role will support a range of finance and office management functions and support the streamlining of work to drive efficiencies across HDT.
Key Responsibilities:
- Finance Administration: Process all AP/AR transactions, expenses, payment runs, journals, and reconcile balance sheets; support Head of Finance and Operations with finance committee presentations, spreadsheets, and financial reports; identify ways to streamline finance processes and finance systems.
- Corporate Support: Coordinate and provide secretarial functions for Board and Sub-Committee meetings including taking and distributing minutes; register/de-register trustees (Companies House / Charity Commission); provide CEO support including diary management, meeting schedules and correspondence.
- Office Support: Support for all office facilities, equipment, and supplies; manage day-to-day IT systems, liaising with external IT supplier; first point of contact for enquires; maintain all office procedures including data entry, document, travel booking and file management; support HR and Facilities manager with HR database matters and HR reporting.
What you'll offer us:
- Significant experience of providing finance and office administration support to a busy team, and ideally working towards a finance qualification (AAT / ACCA / CIMA)
- Working knowledge of finance systems and processes in a small organisation
- Proven experience of using office IT systems, CRM, and troubleshooting basic problems
- Knowledge of data protection legislation and its application in practice
- Excellent written and spoken English and effective all-round communication skills
- Ability to communicate pro-actively with staff at all levels including the Board and Trustees
- Initiative, adaptability, and ability to work independently, with minimum supervision.
- Alignment with HDT's core purpose and the global LGBT human rights movement
What we'll offer you:
- 25 days annual leave + bank holidays, closure days over Christmas and a PRIDE day
- Hybrid and flexible working plus option for nomadic working
- Enhanced parental leave and pay, and sickness absence
- Discretionary top up to 7% employer pension contribution
- Cycle to work scheme
- Desirable Central London office
Application Process:
- We are working at pace, and CVs will be reviewed on an ongoing basis.
- Early applications are highly encouraged as HDT interviews will commence ASAP.
- HDT are working exclusively with Pro-Finance and any 3rd party CVs will be forwarded accordingly.
________
As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.
The vacancy
Who are we?
We help young people to build life-long belief in themselves, supporting them to take on their own challenges, follow their own passions and discover talents they never knew they had. Because when you prove yourself that you’re ready for anything nothing can hold you back.
Do you want to be part of that?
Our structured programmes of volunteering, physical and skills based challenges inspire, guide, and encourage young people to widen their experiences and learn new skills.
Through a licensing process, we partner with youth organisations and support them in their delivery of our programmes to their young people. These organisations range from schools and colleges to local authorities, charities, secure units, and community organisations.
We have recently launched our new strategy for the next five years, Youth Without Limits, which will ensure the DofE is open to all young people aged 14-24 across the UK, and that our participants reflect the most diverse generation of young people ever.
What is the role?
This is a Fixed Term Contract until the 31st of March 2025.
Working within our values and behavioural framework, the role involves closely managing the relationships of our partner organisations (known as Licensed Organisations – LOs) and ensuring those within your portfolio offer quality and inclusive DofE programmes to young people.
While managing these relationships, across your portfolio area you will also identify and develop new relationships with appropriate educational and community organisations to widen the access of the DofE to young people, particularly those who experience marginalisation.
You will be undertaking regular meetings, in person and virtually, engaging with a wide variety of stakeholders at different levels within different organisations across your portfolio area. When not out at meetings, you will be working from home.
Whilst you won’t be working directly with young people, you will have the satisfaction of knowing that you are having a positive impact on their future opportunities.
What are we looking for?
We are looking for a team player who has a passion for the development of young people and who will be enthusiastic, who can engage and influence a variety of stakeholders and who will be an authentic ambassador for the DofE.
You will need to have outstanding communication and interpersonal skills to engage with internal and external stakeholders and have the skills to inspire and influence them to enable young people to participate in DofE.
To undertake the role, you’ll need to be exceptionally organised, have the ability to prioritise your workload, meet deadlines and have excellent administrative skills, being both computer literate and competent in MS Office applications.
We are looking for someone who is flexible in their approach, has a positive outlook and who will actively contribute to our team.
The successful application should live within, or very close to, the portfolio area.
What will you get in return?
The opportunity to work for a successful and dynamic charity that has the development of young people at its heart and the wellbeing and development of its people constantly in focus.
You will be joining a team of empowered colleagues working together.
From day one we offer excellent staff benefits including a competitive salary, generous pension, 25 days holiday plus bank holidays, paid director days, volunteering hours, Healthcare cash plan, employee assistance programme and an extensive online training programme, plus many more. (based on 35 hours).
How to apply
If you feel excited by this role and believe you have the necessary skills and experience to become a valued team member, please go to our website and apply.
The deadline for applying for this role is: Midnight 7th of April 2024.
Interviews will take place on w/c 15th April via Teams.
Second Interviews will take place: w/c 22nd April in person, venue TBC.
The DofE are committed to safeguarding and promoting the welfare of young people. All successful applicants will be required to undergo an Enhanced Disclosure and Barring Service check. (e.g. DBS/PVG or similar), including references, checks covering any gaps of employment/education, confirm the ability to work in the UK and a health check.
If you would like to access the application form in a different format or if would like any assistance that might help improve your experience while completing the application, please contact us.
The client requests no contact from agencies or media sales.
The Point of Care Foundation is a small social enterprise offering programmes of training and support for staff from NHS and other caring organisations, to run patient-centred care programmes, and to support staff through structured reflective practice.
The Operations and Business Manager role involves diverse responsibilities aimed at ensuring the smooth functioning of administrative, governance, and business management functions to ensure effective operations, compliance, and support for the organisation's objectives.
Please apply via the CharityJob website including the following:
Your CV
A short cover letter setting out why you are interested in the role
A response to the following question (500 words maximum):
Excellent operations and business functions are at the heart of every successful organisation – what would you say are your top 3 key conditions for success and how would you achieve them?
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
About us
The Tudor Trust is a grant-making organisation with a long-standing commitment to funding smaller, grassroots organisations. With an endowment of around £220m, our annual commitment to grants has averaged £20 million. We are winding down our current grant-making strategy, and are reevaluating and developing a new strategy centred around racial, social and economic justice.
In tandem with our strategy review, we are undergoing a comprehensive change process, which includes refreshing our Board and rebuilding our staff team. This transformation extends to the redevelopment of our internal people culture policies and practices with Justice, Equity, Diversity and Inclusion at its heart.
About the role
As the Executive Assistant and Operations Manager at Tudor Trust you will be pivotal in ensuring the smooth operation and effective management of both administrative and operational functions within the organisation.
With a focus on providing comprehensive support to the Board and CEO, the role encompasses a diverse range of responsibilities, including executive assistance, operations management, HR administration, and financial support.
Key Responsibilities
Board and CEO Support
- Provide comprehensive administrative support to the CEO, Chair of the Board and Trustees, including proactively managing calendars, scheduling meetings, and handling travel arrangements.
- Assist in the preparation of reports, presentations, and correspondence.
- Attending meetings for notetaking, to capture actions for next steps.
- Assist in organising events, workshops, and training sessions.
- Coordinate logistics, invitations, and follow-up activities for meetings, and in particular, board and committee meetings.
Operations Management
- Oversee the day-to-day operations of the organisation, including facilities management, office supplies procurement, and equipment maintenance.
- Develop and implement efficient processes and procedures to enhance operational effectiveness and streamline workflows.
- Coordinate with suppliers, contractors, and service providers to ensure smooth operations and timely resolution of any issues.
- Ensure compliance with relevant regulations, policies, and procedures related to health and safety, data protection, and organisational governance.
- Support the review and planning of opening up the use of the building to external stakeholders for social and creative purpose.
- Handle general administrative tasks such as managing office supplies and maintaining SharePoint.
HR and People Administration
- Assist with recruitment processes, including posting job advertisements, scheduling interviews, and candidate communication.
- Coordinate employee onboarding and induction programs, ensuring a smooth transition for new hires.
- Maintain accurate and up-to-date employee records, including personal information, employment contracts, annual leave and sickness absences.
- Support the organisation in implementing policy changes and fostering a positive people culture, addressing routine employee inquiries and offering guidance as needed.
- Liaise with our outsourced HR provider to ensure our HR documentation and records, including employee contracts, policies, staff handbook and compliance requirements are kept up to date.
Financial Administration
- Assist with basic financial tasks, including processing invoices, expense reports, and reimbursements.
- Review all our insurances and support the Head of Resources with the administration of the charity’s bank accounts.
As our organisational change initiatives progress, the EA & Operations Manager role will evolve, facilitated and managed by ongoing reviews conducted in collaboration with the Head of Finance and Resources.
Person Specification
Skills, Experience and Knowledge
- Experience as an Executive Assistant or Administrator.
- Experience in coordinating with suppliers, contractors, and service providers to maintain smooth operations and address any operational issues promptly and effectively.
- Proactive and detail-oriented, with the ability to anticipate and address the CEO's needs
- Forward thinking, organisational and project management skills
- Organisational skills and the ability to effectively manage multiple tasks and priorities.
- Proficiency using Microsoft 365 tools, including PowerPoint, excel, SharePoint and teams,
- Communication and interpersonal skills, with the ability to interact with stakeholders at all levels within the organisation.
- Understanding of best practices in operations administration, including facilities management, procurement, and health and safety regulations.
- Discretion and ability to handle confidential information.
- Knowledge of / interest or understanding of Justice, Equity, Diversity, Inclusion and Belonging.
At Tudor Trust, we value and celebrate the differences that make us who we are. We respect the unique differences that each individual brings to the table, whether it's age, cultural heritage, disability and mental health, ethnicity, race, gender, gender identity and expression, sexual orientation, or social background.
Tudor Trust is fully committed to equity, diversity and inclusion in our sector. We want this to be reflected in the diversity of the people who work for us and we are particularly interested in applications from people from all backgrounds.
If you would like to apply for this role, please submit a CV and supporting statement outlining how you fulfil the person specification (experience, skills and knowledge, key attributes and values) for this role.
The client requests no contact from agencies or media sales.