Operations Team Administrator Officer Jobs in Home Based

BUSINESS OPERATIONS MANAGER

WAKEFIELD – OFFICE BASED

30 HOURS PER WEEK£22,000 - £25,600 PER ANNUM                                 Full Time Equivalent £26,000 – £32,000 per annum

This is an exciting opportunity to join a small, dedicated team based in Wakefield.  Playing a key role as Business Operations Manager you will be a crucial member of the Management team, leading the back-office and supporting the Chief Executive Officer.

You will be part of the newly created Management Team, providing Business Operations Support for the Organisation as a whole.  This is a challenging but exciting opportunity to design and embed efficient business processes and assist colleagues to improve business practices to maximise efficiency and to help take this established Membership Services Organisation to the next level.

Reporting to the CEO and Board you will be responsible for the day-to-day management of our Business, including the financial and operational management of business support functions.  The job holder will be key in ensuring highly effective operational support to the Management Team and colleagues.

Young Lives Consortium is a membership organisation supporting VCSE organisations and groups who work with children, young people and families across the Wakefield District. By working together, we achieve more, progress faster and deliver better services.  Our current services include consultancy, training, support, project management, information, guidance and best practice support, our vision is to ensure those working with Children, Young People and Families achieve their goals through incorporating best practice.

We are looking for a talented, hands-on business professional, who is versatile, highly organised, process-driven, positive and motivated. You should have a proven track record in financial and project management and/or business administration processes, possess strong organisational, communication and leadership skills. Ideally you will have experience of the third sector and good governance, you will be values driven and committed to supporting children and young people.

In return we offer, a new job for you to grow and develop, opportunity for training and development within the role, a competitive salary, an amazing environment to work in, within a fun, committed and hard-working team.  With people who enjoy going to work every day!! 

Salary: £27,000 - £30,000 per year based on experience (Pro rata if part-time)

Terms: Permanent. Full-time or part-time with a minimum of 4 days/week (0.8 FTE). 

Location: Remote. We will strongly prefer candidates who can be based in the UK.

Probation: 6 months

Reports to: Director of Finance and Operations

Who We Are

Humanists International is an international non-governmental organisation (NGO) and the global representative body of the humanist movement, uniting a diverse community of non-religious organisations and individuals. Inspired by humanist values, we are optimistic for a world where everyone can have a dignified and fulfilling life. We build, support and represent the global humanist movement and work to champion human rights and secularism.

We campaign on humanist issues. We defend humanists at risk of persecution and violence. We lobby for humanist values at international institutions, including the United Nations. And we work to build the humanist movement around the world. 

Our Members and Associates include humanist, rationalist, secular, ethical culture, atheist and freethought organisations from all over the world. Our community also includes many individual supporters who share our vision and values.

About the Role

Humanists International has another separate entity based in the US. This role will be a part of the UK operations team but will collaborate with the US finance team occasionally when it’s required, for example, during the audit period. Both UK and US finance teams are managed by the same Director of Finance and Operations who is based in London. 

We are looking for a highly motivated individual who can provide excellent finance and administrative support to the small, predominantly home-based team. We’re seeking someone who is personable, highly organised, has attention to detail and is keen to take initiative and learn new skills. Onboarding training will be provided, but we would like you to demonstrate transferable skills. 

You will work on a wide variety of tasks which will include bookkeeping and bank reconciliations, being the first point of contact for the organisation, as well as providing general administrative support to the team. You will be comfortable working both independently and collaboratively across a diverse international team.

This is a full-time or part-time with a minimum of 4 days/week (0.8 FTE), permanent position, which is predominantly home-based but does require the attendance of in-person events such as the General Assembly and Team Building. You will also be expected to attend a number of board-level meetings held on weekends to take meeting minutes - further details are listed in the Key Responsibilities section.

We are open to flexible work arrangements and committed to diversity and inclusion.

Key Responsibilities

• Taking charge of the day-to-day financial activities and office administration of the organisation.

• Ensuring high-accuracy bookkeeping and bank reconciliation are completed to deadlines. 

• Ensuring adequate financial documents are filed on Drive to comply with the audit requirements.

• Preparing invoices and receipts to stakeholders as required.

• Generating month-end Budget vs. Actual Report from accounting software on time, for the Director of Finance and Operations to review. 

• Preparing financial data for quarterly Finance Report in tables for the Director of Finance and Operations to conduct quarterly financial analysis.

• Assisting the Director of Finance and Operations with the preparation of financial data, tables and files for the annual budgeting and UK audit.

• Reviewing and processing expense claims. And ensuring the Expenses Policy is being followed. 

• Preparing and attaching expense receipts to the CEO’s monthly credit card statements.

• Being the first point of contact of the organisation. Managing office inbox, answering office calls and sorting out the letters.

• Attending online board meetings (four times a year on Saturdays) and investment committee meetings (twice a year on weekdays between 5-7pm) to take meeting minutes. Board meetings normally take 3 hours and investment committee meetings take 45 minutes. These meetings are usually planned 6-8 months in advance.  TOILs will be provided when the meeting is held outside your normal working hours.

• Assisting the CEO with board papers and circulating them to board members before board meetings.

• Arranging flights and accommodations for the CEO and board members to attend in-person meetings when required.

• Arranging meetings for the CEO when required.

• Assisting staff and board members with queries on finance or administrative matters.

• Any other appropriate duties.

Essential Skills

• Accounting, finance, or economics qualification.

• A minimum of two years’ experience in bookkeeping and administration roles. 

• Experience using financial software. e.g. Quickbooks, Xero, Sage or equivalent.

• Understanding of the chart of accounts structure, cash/accrual accounting basis.

• Understanding of the expense claim process.

• Experience preparing the budget. (Not necessarily the whole organisation’s budget, but specific section(s), for example, travel costs and fixed-costs related budget lines would be essential.)

• Excellent organisation, time management and multi-tasking skills with the ability to prioritise and plan a busy workload. 

• Self-motivated and able to meet all deadlines.

• Supportive, collaborative and able to build relationships with both internal and external stakeholders.

• Abilities to work independently with initiative.

Desirable Skills

• Understanding of the annual audit process.

• Understanding of the organisation’s annual budgeting process.

• Experience of working in a not-for-profit sector.

• Awareness of charity accounting and restricted funds.

• Submitting Gift Aid Claims.

• Experience using CRM system.

• Experience in remote working.

Staff Benefits

• 30-days annual leave (this is in addition to the UK public holidays). Pro rata if you work part-time. 

• Remote working

• Employee Assistance Programme

• Season ticket loan

• Cycle to Work Scheme

Application Process

Please download and complete our Employment Application Form for Finance and Admin Officer below, and send it to a dedicated email address (which can be found on the last page of the Job Description PDF below) with the subject heading “Job Application for Finance and Admin Officer” no later than 10:00 am  (BST) on 29th April 2024.

Successful shortlisted candidates will be notified by COB 1st May 2024.

Interviews are expected to take place on 7th - 8th May 2024 online.

This opportunity is also listed on our website: https://humanists.international/about/work-with-us/

About CleanupUK  

We’re a small charity that brings communities together to create cleaner, connected and safer urban and rural neighbourhoods by tackling the litter problems where they live. Litter-picking brings people closer together, enables neighbours to meet one another other and helps create a greater sense of pride and community in local areas.

Historically, we have delivered litter-picking focussed community engagement projects in London and Birmingham. Our current focus is developing partnerships with community organisations across England to expand our reach and increase impact.

Main duties of the role 

• To provide a pro-active, high-quality administration and support service to the Operational Team, Chief Executive and the Corporate Partnerships team. 

Operational Team: Deals with logistics, processes and day to day functions of our work on the ground with community partners and volunteers. 

• To attend weekly team meetings 

• To assist in research into new areas of operation for the charity. 

• To oversee orders of equipment and printed resources to our partners with various suppliers around the country.

• To maintain meticulous records regarding our growing national Cleanup Hub network of community partners. 

• To collate statistics and create regular reports of programme activity, using our website and new database. 

• To provide help and advice to enquiries that come through our information email inbox. This could include; helping people access their profiles on our website or advising them as to how to get involved in community litter picking activity.

• To use Mail Chimp to send mailers to our partners and followers. 

• Database Management, to take a pro-active role in our upcoming database development project, considering how best to structure, store and export data. Following the launch of the database lead on database development and maintenance, such as an annual data cleanse.

• To assist with setting up, maintaining and updating database information, Community Cleanup Hub registrations, profiles and filing systems, ensuring that data handling complies with GDPR requirements. 

• To assist with staff recruitment and induction processes. 

Chief Executive: leads our strategic direction / reports to the Trustees 

• To organise board meetings; booking diary dates, venues, catering and taking minutes. 

• To attend and take detailed minutes at board meetings and any other meetings required. 

• To process invoices, expense claims and credit card statements. 

• To assist with staff recruitment and induction processes. 

Corporate Partnerships: manages relationships with our corporate partners 

• To oversee orders of equipment and printed resources to our corporate partners with various suppliers around the country.

• To assist with staff recruitment and induction processes. 

About the Coalition for Global Prosperity

The Coalition for Global Prosperity (CGP) brings together political, military, business and faith leaders who believe that an effective development budget, alongside an active diplomatic and defence strategy, keeps Britain at the forefront of saving lives, alleviating poverty and bringing freedom, security and prosperity to those who need it most.

At a time when the UK's role in the world is being redefined, Britain is at its best when it acts as a global leader in development as well as in defence and diplomacy. With a smart and effective aid budget, which leverages British expertise, the UK can transform lives.

CGP brings together a wide coalition of aid supporters, with backgrounds from across the military, faith, business and political communities. We organise public and private events to explore the UK's role as a global leader. We regularly host influential figures and thought leaders to speak at our events, previously we have hosted David Attenborough, Julia Gillard, Theresa May, Gordon Brown, Boris Johnson, Bill Gates and David Cameron as speakers.

Overview / purpose of the role

We’re looking for a Finance & Operations Assistant who is interested in developing a career in bookkeeping and/or accountancy within the nonprofit sector. No previous experience is required, just lots of passion and a motivation to pursue a long-term career in charity finance. The successful candidate will undertake training with the AAT (funded by us) towards a bookkeeping qualification alongside working as our Finance & Operations Assistant, you will be given some time to study during your working hours for this qualification.

The Finance & Operations Assistant is a central resource within CGP, working with colleagues in the Operations Team, and across the organisation to provide financial and operational support to all areas of our work. They will work closely with the Head of Operations & Evaluation to process invoices, expenses and conduct weekly payment runs, ensuring that all financial policies and procedures are carefully adhered to. They will also support colleagues to follow our financial policies and processes and act as the first point of contact for any questions on these procedures. Additionally, they will provide general administrative and operational support to colleagues as outlined in the below job description.  

We do not require the successful candidate to have any particular/specific formal qualifications, you may have just finished education or be looking for a change in career, what you will need is excellent attention to detail and a strong interest in developing a finance career with us.

Reporting to: Head of Operations & Evaluation

Responsibilities

Finance

● Managing our accounts payable inbox, monitoring all incoming invoices and following up with team members on any missing information if required

● Processing and coding invoices  in Xero accounting software ahead of weekly payment runs

● Checking that correct coding and approval procedures are followed for staff expenses in Soldo

● Conducting weekly payment runs via our online banking system

● Coordinating our monthly payroll processes (working with external providers)

● Working with the Head of Operations & Evaluation and Director of Finance to support the development of funding proposals

● Working with the Head of Operations & Evaluation and Director of Finance to support financial reporting on grants for external donors

● Supporting the Head of Operations & Evaluation and Director of Finance with general financial administration, record keeping and tracking budgets

● Provide training on expense and invoicing processes to new members of staff and generally acting as the first point of contact for all staff on any finance procedure questions (full training will be provided)

● Supporting the Senior Management Team (SMT) and our Director of Finance to develop the annual organisational budget and report against it quarterly

● Providing budgeting support as required for colleagues internally

Office Management & General Operational Support

● Acting as the key point of contact between CGP & our coworking office space (organising memberships, meeting room bookings, invoices, printing credits, equipment, internal events etc.)

● Organising post, stationery supplies and managing stocks of office equipment

● Maintain/organise our filing and cloud storage systems logically and efficiently, in a data protection compliant manner.

● Ad hoc IT support as required, including online troubleshooting and logging support requests with service providers when necessary.

● General administrative support to the CEO and Head of Operations & Evaluation

Human Resources

● Support with recruitment processes within CGP, including assisting members of the team to schedule and coordinate job interviews, contact candidates and file incoming applications.

● Working with the Head of Operations & Evaluation to organise internal events like team away days and staff team building activities.

Person specification

The right candidate is less likely to be defined by their qualifications and prior experience, but will be someone who meets the below criteria, and is ready to learn. They will have an aptitude for maths and finance,  excellent attention to detail and a meticulous, methodical approach to work and troubleshooting.

We are looking for someone who:

● Has an interest in developing a career in the nonprofit finance sector and willing to commit to undertaking financial training

● Is broadly supportive of UK Aid

● Is an independent worker, self-starter who can take responsibility for projects through to completion

● Has excellent IT skills, proficient with MS Office programmes (particularly Excel) and Google Workspace, and the ability to learn to use new software as required (for example, Xero, Soldo and Salesforce)

● Has great people skills, and the ability to build positive working relationships with colleagues and external stakeholders

To Apply:

Send a CV and cover letter outlining you’re interest in the role to the work email address specified on our website.

We review applications on a rolling basis, if interested please apply as soon as possible.

We are seeking a dedicated and experienced operations manager to join our team. We are looking for someone who will help strengthen the foundations of our organisation, as well as help us expand our growing network of partner organisations across the UK. 

As a small charity, the role will require balancing practical tasks with strategic planning and management. Building on what has already been done, you will work directly with the CEO to help build the operational structure of Big Green Heart, and support its day-to-day operations. 

You will also facilitate the national deployment of Big Green Heart workshops across the UK, and will work with the CEO and trustees to implement the strategy needed to upscale the work of Big Green Heart. 

__________________________________________________________________________________

JOB TITLE: Operations Manager

SALARY: £27,000 - £30,000 / year,  FTE

LOCATION: Remote

FT / PT: Part Time

HOURS: Approx 16 hours per week.  The hours will be flexible and may include evenings and weekends.

ANNUAL LEAVE: 25 days pro rata

__________________________________________________________________________________

RESPONSIBILITIES

• You will develop and implement operational policies, procedures and systems to improve efficiency and effectiveness of the organisation.

• You will monitor and evaluate the operational performance of the organisation, identifying areas for improvement and implementing solutions.

• You will manage the operational activity of our Big Green Heart experience days, supporting the CEO in the delivery of them. 

• You will work closely with our partner organisations who are using the Big Green Heart model, ensuring that the high standards and values of our teaching are maintained.

• You will also work with the Big Green Heart team to onboard new partner organisations. You will work with them to understand their needs and secure buy-in. 

• You will collaborate with the trustees, who also contribute to tasks linked with Big Green Heart's development. 

• You will manage the budgeting and financial planning processes, working closely with the Treasurer.

• You will be trained as a Big Green Heart facilitator with an expectation that you may be needed to facilitate a workshop during your time at the organisation.

• You will participate in professional and networking events related to Big Green Heart’s field of intervention.

• You will support staff members, trustees and volunteers, providing guidance and training in the operations of the charity as needed.

__________________________________________________________________________________

NECESSARY REQUIREMENTS

• At least two years experience in operations management, preferably within the charity sector. 

• A self motivated individual, capable of independent working.

• Ability to translate vision into a working practice. 

• Strong organisational and multitasking skills, with the ability to prioritise tasks effectively.

• Excellent communication and interpersonal abilities, with the capacity to work collaboratively with a diverse range of stakeholders.

• Familiarity with budgeting and financial management processes.

• Proficiency in Microsoft Office and other relevant software applications.

• Commitment to the mission and values of the Big Green Heart.

DESIRABLE REQUIREMENTS

• Experience of working in a start-up environment, supporting the operational needs of a fledgling organisation. 

• Familiarity with using KNACK database.

__________________________________________________________________________________

The Big Green Heart recognises the need to provide a safe and caring environment for children, young people and vulnerable adults. As part of our safeguarding policy we will require any successful applicant to complete disclosure checks and obtain an enhanced DBS certificate. 

There is an occupational requirement that the job-holder is a Christian under Part 1 of Schedule 9 of the Equality Act 2010.

Please note that we can only consider applications from candidates who have the legal right to work in the UK.

35 hours per week

Together Active is looking for a dedicated and skilled Administrative Officer to join our team. This pivotal role supports the smooth and efficient operation of our organisation, enabling our staff to focus on promoting physical activity and health and wellbeing across Staffordshire and Stoke-on-Trent. If you have a flair for organisation, a passion for detail, and a desire to make a meaningful impact, we want to hear from you!

What You’ll Do:

• Streamline Administrative Processes: Enhance the efficiency of our administrative functions, ensuring that all tasks are completed swiftly and effectively.
• Manage Vital Documentation: Oversee the organisation and filing of important documents and data, maintaining impeccable records that support our operations.
• Support Team Efficiency: Provide comprehensive administrative support to ensure that our team can focus on their core responsibilities without administrative burdens.
• Event and Meeting Coordination: Play a key role in organising events and meetings, from logistics to onsite assistance, ensuring successful and smooth operations.
• Communications Management: Handle our primary email communications and liaise with various partners to streamline processes and responses.
• Enhance Office Environment: Contribute to the overall maintenance and coordination of the office environment, ensuring a functional and welcoming space for the team.

Who You Are:

• An organisational star with proven experience in managing a wide range of administrative tasks.
• A communicator who thrives on interacting with different people and solving problems.
• Independent and initiative-taking, comfortable with managing your workload and making decisions.
• A team player who values diversity and inclusion, and contributes positively to team dynamics.

Why Join Us?
Make a Difference: Play a central role in enabling our team to enhance community health and wellbeing.
Grow Professionally: Gain valuable experience and skills in a supportive and dynamic environment.
Be Part of a Mission: Join a team that is passionate about active living and improving community health, with a vision to design out inactivity.

We Value Diversity:
At Together Active, we believe that diversity enhances our team and our impact. We encourage candidates from all backgrounds to apply, especially those who believe they can bring unique perspectives and experiences to the role.

We are looking for a high-calibre candidate to join our staff team as an Operations Officer. The ClementJames Centre is an award-winning charity that provides programmes that address underachievement and social exclusion. We support nearly 3,000 children, young people and adults each year to release their potential.

The Operations Officer will play a pivotal role in providing support to the operations team. Reporting directly to the Operations Manager, this role entails maintaining precise financial records, reconciling transactions and reception duties. Additionally, the Operations Officer will provide administrative support to the HR function of the organisation.

This exciting role will not only give you a real insight into the charity sector, but also provides you with the skills and hands-on experience required to excel as a charity professional. We offer development and support, and you will have the opportunity to work with driven and compassionate colleagues within a vibrant community.

If you believe that everyone should have the opportunity to release their potential and live fulfilled lives and you would like to join a dynamic, innovative organisation, then The ClementJames Centre could be the perfect career choice for you.

Contract - Full-time, permanent. We are open to discussions about flexible working arrangements and part-time options.

Annual Leave - 33 days (including bank and public holidays) plus an additional 2 to 5 days at Christmas and a length of service entitlement (one day per year of service, up to 5 days)

Benefits - Staff pension, ongoing training and development opportunities, Employee Assistance Programme, Travelcard loan and Cycle to Work scheme

To Apply
To apply for the role of Operations Officer, please read the job pack and fill out the application form on our website. We will be doing rolling recruitment for this role. We strongly encourage early applications as we will do interviews as and when suitable applications come through, and will close recruitment once we hire a successful candidate. The form consists of information about you, your educational and professional experience and a 400 word supporting statement. If you have any issues completing the form, please do not hesitate to get in touch.

Please see our website to read the job pack and to complete and submit the application form.

Job Title: Finance and Operations Manager

Contract: Permanent

Hours: 35 hours per week (however, we will consider part-time 28 hours per week)

Salary: £38,000 - £45,000 per annum 

Location: The successful candidate will either be posted at our office in London or Colchester: Coram Campus, 41 Brunswick Square, London, WC1N 1AZ or Colchester Wellington House, 4th Floor, 90-92 Butt Road, Colchester, Essex, CO3 3DA

About Coram

Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.

One of the nine members of the Coram group, Coram Children’s Legal Centre (CCLC) is the UK’s specialist centre for children’s rights in education, immigration, community care and family law, and provides significant international legal systems consultancy. The centre is located on the Coram Campus in central London with bases in Colchester and Leeds. We champion access to justice through information and advice, legal practice and representation, policy and strategic litigation. Our Legal Practice Unit provides advice and representation primarily under legal aid contract. Our Migrant Children’s Project promotes the rights of refugee and migrant children, young people and families through the delivery of advice, practice change through training and capacity building to professionals and systems change through research, policy and advocacy.

About the role

This role will provide financial and operational leadership and management for CCLC particularly focussed on the Legal Practice Unit and the Migrant Children’s Project but with support for the Child Law Advice Service and Coram International where required. Managing a small finance team, the role will hold primary responsibility for core financial functions within CCLC including legal aid billing and management and tracking of grant and other charitable funding. Through systematic and efficient financial management, the post holder will play a pivotal role in CCLC’s financial sustainability. The role will act as a key point of contact with Coram’s central finance team and a range of internal and external stakeholders on financial matters.

The role will also oversee the smooth running of the London and Colchester offices through line management of operations and administrative staff.

The role would suit a high organised and efficient business support professional with experience of financial management within the legal or charity sector. In particular, candidates with experience of legal billing and more specifically, civil legal aid billing, would be welcomed.

This is a largely office-based role in order to fully provide support to the finance and operations team. However, some remote / hybrid working may be possible depending the experience of the candidate after the initial settling in period (to be negotiated with the successful candidate).The finance team are split between the London and Colchester offices and the post holder should expect some travel to both locations. The large majority of the legal and policy team are based in London and as such regular (at least twice weekly) presence in our London office will be expected. However, on other days the candidate could be based in the London or Colchester office.

Whilst this is a full-time position, we will consider requests for part-time working (28 hours per week minimum) and we will endeavour to offer some flexibility with days and hours to be agreed.

To apply for this role, please click on the 'apply now' button below to complete the application.

Closing date: Wednesday 24th April 2024 at 23:59

Test and Interview date: Week commencing Monday 29th April 2024

Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from, Asian, African, Caribbean and other minority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.

If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.

We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.

Registered Charity No. 312278.

The Director of Operations will work as part of the management team to develop and implement the organisation’s strategy and operational plans and to build the longer term sustainability of the organisation. They will be required to deputise for the Chief Officer in their absence and assist in the overall management of the organisation. As part of the management team the role demands a high level of flexibility, initiative and commitment. The role also involves working with the Chief Officer to design and improve our monitoring, evaluation and learning across the organisation in line with our new strategy.

The Director of Operations will have lead responsibility for overseeing the day to day operations and coordinating external partnerships and relationships. Operational oversight includes the two core pillars of work:-

1. Streams of Sanctuary programmes and awards (by streams we mean mainstream sector e.g. schools)
2. Coordination and development of network of refugee supporting groups

If you are an expert by experience (a refugee or a migrant with direct, first-hand experience of issues and challenges of the UK asylum or immigration system), you can ask for an independent and confidential support for your job application from the Experts by Experience Employment Network. Please complete the form on their ewbsite to request support and they will confirm if they can match you with a mentor to support your application.

For further information please see the job description and person specification.

Closing date – Monday 6th May at midday (we will be unable to accept applications after this deadline)

Interviews will be held online on Tuesday 14th May

Hours: 37 hours per week

Holiday entitlement:  28 days plus 8 statutory Bank holidays, pro rata

Salary: £43,050

Based: Home working

English for Action 

Operations  Lead

Salary: £23,595 (£39325 pro-rated) (likely increase from August 1st to keep up with inflation) 

Hours: 22.5 (3 days) per week

Location: Work from home, with occasional meetings in London required (travel at employee’s expense). 

Duration of contract: permanent 

Closing date for Easy Apply applications: Tuesday May 7th, end of day
Closing date for further applications: Wednesday May 15th, end of day

Interviews to be held on: Friday May 17th in the afternoon

Reporting to: The trustee HR subgroup and a line manager on the Executive Team

The role at a glance: Leading on EFA’s operations, with particularly emphasis on financial management and HR support for our small team of (currently) 8 employees. You’ll develop and administer our People policies, practices and culture to support EFA as a happy, equitable place to work and an effective mission-focused organisation. Scope for both day-to-day care for our systems and creative improvement of how we do things. In addition, to oversee EFA finances; payments received and paid, budgeting, monitoring any financial risks and advising with records/reports to the board of trustees and staff team on a monthly basis.   Read more about the role.

You at a glance: You’re passionate about the community organising and education work we do with migrants in London and the radical participatory ethos of EFA London. You bring strong experience of ‘People work’ and governance of groups or organisations (whether paid or unpaid), with an interest in how to bring the best of conventional operations practisce into a team interested in a more equal distribution of power. You’re a ‘people person’, combining strong communication skills with a strategic eye on moving towards solutions. You’re committed to anti-oppression and promoting healthy workplaces for staff. You have a fastidious approach to the administration which underpins all of this. 

About EFA

English for Action provides free, participatory, and empowering English language classes (ESOL) for migrants in London. Our classes are spaces to build community and support students to organise collectively around issues like employment and housing rights. Our work currently supports around 500 adult migrants across London. We’ve become a national centre of good practice for a radical participatory approach to ESOL, informed by the work of Paulo Freire, and we share this approach through trainings, research and partnerships. 

Organisation: We are a staff team of 8 people supported by a larger team of volunteers and 9 trustees. EFA promotes shared leadership and collaboration and we aim for our organisational structure to reflect this. In the last 4 years we’ve transitioned away from having a CEO to an executive team to oversee operations and decision-making - which you could be elected to join following your probation period. We’re still in transition and there is scope to make a real contribution to developing innovative practice within our workplace. As a charity, ultimate responsibility for, and control of, the organisation lies with the Board of Trustees. 

EFA employee benefits include: 

• Pension scheme with employer matched contribution, currently at 6%. 

• Pay rises in line with inflation wherever possible (we have a flat pay structure) 

• Tech and cycle scheme

• Flexible working possible based on your needs 

• Continuous Personal Development actively encouraged and training opportunities explored. 

• Enhanced annual leave: starts with 24 days per annum pro rata, rising to 32 days per annum pro rata plus Bank Holidays (pro-rata for part-time hours) after probation, with some restrictions on when holidays must be taken.

• Full entitlement to days off for sickness (including mental ill-health), compassionate leave, bereavement leave, and parental leave 

• Enhanced maternity/paternity/adoption/shared parental leave pay 

• Enhanced sick pay 

• Collaborative decision making on organisational strategy and practice

• Working within an organisation that makes a huge difference in communities across London and the UK. 

Recruitment process / how to apply

We know applying to jobs can be time consuming! And often candidates with lots of relevant experience can be put off if they don’t fit every part of the job description. 

So, we’re using an ‘Easy Apply’ form, where you can attach a CV and fill out three questions to express interest in this role. Even if you are not sure you quite fit all the specifications - give it a go. It may take as little as 10 minutes. 

We’ll then encourage you to apply at Stage 2 if we feel you have relevant skills and
experience. You’ll then have another  week  to complete a few further questions. 

Get in touch if you’d like to chat informally about any aspect of this job description or the role: 

We are looking for a freelance Finance & Operations Officer - ideally with charity experience and familiar with Xero - who can support our core team of four as it takes the charity to the next level.  Preferably able to work flexibly, the average time required is estimated at one day per week. This may mean dealing with an email or phone call in an ad hoc way from time to time.

Using a network of music industry professionals and youth workers, Grounded Sounds offer engaging, top quality programmes in a highly welcoming and supportive environment. The programmes are for young people from disadvantaged backgrounds - both 11 – 16 year olds in schools or youth centres and for 16 – 24 year olds (often NEET) with an interest in music. The programmes don’t just develop musical talent; they build young people’s confidence and life skills.

As Finance & Operations Officer, you will report to the Chief Executive and help with all ‘back office’ activities for the charity.  These include: all bookkeeping activities; producing monthly and annual financial reports; managing and overseeing the use of Views, our Monitoring and Evaluation system from Substance; supporting the Chief Exec in ensuring policies and procedures are kept up to date; and supporting the team with analysis and reporting to funders.  You will also run the payroll.  The Treasurer, one of the trustees, who has been doing the accounts and performing many of the back office activities up to this point, will support you.

Summary of responsibilities

• Bookkeeping

• Bank reconciliations, posting of transactions, logging invoices and receipts 

• Allocations, e.g. of team costs based on timesheets and of justgiving donations

• Maintaining chart of accounts and tracking categories in response to new project reporting requirements

• Management reporting and cashflow planning

• Monthly management accounts and other regular programme financial reports

• Liaison with CEO and Fundraising Manager to understand / update latest project and funding status and refresh cashflow forecasts

• Financial reports for trustee meetings (4 per year)

• Financial reports for funders as required

• Budgeting

• Liaison with CEO, Programme Managers and Fundraising Manager to create and maintain programme and organisational budgets and three year financial plan

• Gift Aid

• Preparation and submission of Gift Aid claims to HMRC

• Annual Accounts

• Production of annual accounts for submission to Charity Commission

• Support for fundraising

• Updating funding status tracker with funds received / expected

• Restating budgets in formats required by funders

• Payroll & pensions

• Running the payroll monthly – using the Iris Kashflow payroll system

• Submitting monthly pension contribution schedule to NEST

• Updating records for new joiners and leavers

• Other HR admin

• Setting up timesheets for the team for the year

• Maintaining a salary and cost to employ spreadsheet and advising on budget impact of proposed salary rises

• Management of Views

• Managing users and data access

• Creating new questionnaires and application forms requested by the team

• Analysis of participant profiles and questionnaire responses (outcomes) for reporting to the team and to funders

• General housekeeping

• Over time, becoming an expert user, able to train / advise others in the system

• Mobile Device Management

• Keeping track of our stock of iPads and laptops

• Using MDM software to manage security and control configurations

• Policies and procedures

• Managing an annual review of the charity’s policies and procedures, ensuring they are up to date and, with the Chief Exec, refreshing as needed

Skills / Experience Required

Essential:

• Bookkeeping and financial management

• Strong skills with spreadsheets

• Passable understanding of IT, willing to learn new systems

• Able to work independently

• Organised

• Good attention to detail

Desirable:

• Ability to work flexibly, adjusting hours worked each week to what is required

• Experience of working in the charity sector

• Knowledge of Xero

• Knowledge of Views from Substance (we realise this is very unlikely)

• Payroll and pensions administration experience

• Interest in music and young people

We are on an exciting period of growth and over the next few years we want to increase our reach, connectivity, and impact at a local, district and regional level. At the heart of our work is our vision to ‘#WeThinkActive - Everyone in Coventry, Solihull & Warwickshire to benefit from movement and enjoy sport and physical activity in safe and thriving communities’ and our mission, ‘We will use the power and potential of sport and physical activity to enable future generations to have healthier and more prosperous lives’. 

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Our ambition and aspirations mean that we need to formalise and evolve the systems, process and procedures employed in all aspects of running the charity and Active Partnership.

To lead and manage this transition and growth we are looking to recruit an Operations Director to be part of Think Active’s Exec team.

The charity has a strategy and an annual business plan that together, highlights the ambitions, financial profile, goals, and future direction of the organisation. Our ability to implement this has been made possible through valuable Sport England funding.

Reporting directly to the Chief Executive you will lead the development and implementation of operational systems and plans that are integral to the successful delivery of our strategy and implementation of our business plan. 

Wild in the City was established in 2013 and was incorporated as an asset locked non- profit Community Interest Company in April 2016 to address the growing problem of disconnection from nature and generational loss of knowledge and skills, and to help make nature a meaningful part of everyday life. 

We are a national organisation supporting well-being through relationship with nature. We offer programmes in hiking, woodland living skills, natural history and ecotherapy, using the skills of our ancestors to develop a deeper relationship with the natural world and nurture a sense of belonging to communities past and present. 

We are a black led organisation with a focus on health and supporting Black and minority ethnic communities in accessing nature and the countryside, addressing the widely acknowledged lack of representation and lower levels of involvement of people of colour in nature-based activity. We are a leading organisation in research and the facilitation of forums about race and nature. 

We have an exciting vision for increasing the participation of people of colour in nature- based activity and highlighting black perspectives about the natural world through our core programmes. 

• Nature Guides 

• Nature Connectors 

• Wild in the City Festival 

• Black Nature Narratives 

• Research and Consultancy

We’re looking for an exceptional individual to become our new Director of Operations. The right person will balance strong interpersonal and leadership skills and robust operational ability in the areas of finance, administration and fundraising. The role of Director of Operations is central to helping us achieve our ambition of further growing as a Black led institution for learning and caring about nature. We are looking for someone with the experience to help shape our growth and guide implementation of our 5 year plan, and who will grow with us to become our Chief Operating Officer.

• The role is offered for 21 hours per week.

  Closing date: 3rd May 2024 

  Interview: w/c 13th May 2024 

  Start date: as soon as possible 

  Full job description with responsibilties and person specification is attached

Job Title

Operations Assistant

Salary

£25,000 - £28,000 per annum - pro-rata for part time working

Location

We operate as a remote-first organisation, providing an office in Central London. Given that this position contributes to office operations, it will be hybrid, requiring at least one day in the office per week.

Reporting to

Senior Operations Manager

Employment Type

Permanent part time (15 hours per week)

We are open to a flexible work pattern that suits your needs. Ideally we would like someone to work for 3 hours, every weekday. 

Application Closing Date

10am Monday 29 April 2024 

Introduction to the role

This is an opportunity to help support a busy organisation doing important work. Your work will make it possible for us to support a team of fact checkers, communicators, fundraisers and technologists. 

Millions of people use our fact checking, including most of the major internet companies. We get powerful people and institutions to correct the record, including politicians and the national media. We are campaigning to ensure that the power to shape online debate is scrutinised and not abused. 

We’re looking for someone who can support our talented team of 40 people, by making sure the organisation runs smoothly and being a ‘go-to’ person.

You will join our small Operations team who manage our finances, governance and people operations. We oversee policies, processes and systems so that it is easy and enjoyable for people to do their best work. That means making sure everyone has what they need to do their jobs. You will manage queries, provide basic IT and financial support, support recruitment and make sure people have a good experience whether they are starting or leaving us. You’ll keep the office running smoothly and make sure we have up to date documentation.

If you are interested in applying but not sure you have all the skills, please do apply. We are open both to supporting learning on the job and to rearranging tasks within the team to suit the skillsets of the best applicant

Job Definition

• Manage incoming internal and external queries via post, the admin and team email addresses, the operations Slack channel, main phone line and any operational queries (via Freshdesk)

• Manage any necessary purchasing to ensure the team have what they need to work effectively

• Support the Fundraising team with correspondence to donors and mail campaigns

• Provide basic IT support to the team by monitoring the IT Support Slack channel, ordering equipment, providing instructions for how to use Google Workspace, Trello and Slack, and equipment such as laptops and cameras used in hybrid meetings

• Support the Senior Operations Manager with bookkeeping to enable the SOM / accountants to produce timely and accurate management accounts

• Support the People Operations Manager with recruitment by posting job adverts on our website and third party channels, managing communication with candidates and setting up new team members with everything they need to get started at Full Fact

• Manage the tasks involved with people leaving the organisation.

• Support the Senior Operations Manager with coordination and minute taking of Board, Committee and Management Team meetings

• Ensure a well run office by managing supplies and liaising with the facilities team (e.g. delivery of water bottles, ensuring facilities are working, setting up the office for team events)

• Keep registers up to date (e.g. fixed assets, abuse register, software register)

• Support the team with travel arrangements 

• Support the People Operations Manager with coordinating training and development initiatives

Outcomes

In the first 6 months you can expect to: 

• Successfully create a conducive environment for our team during the office move in collaboration with the Senior Operations Manager.

• Achieve streamlined and efficient management of IT equipment for both new starters and leavers.

• Deliver a great candidate experience for candidates by supporting the People Operations Manager with recruitment activities. 

• Optimise operational costs by identifying and acting on savings opportunities.

• Organise our team social events to celebrate our teams’ achievements in an important year for our work.

What we are looking for from you

Political impartiality and sensitivity:

You are committed to the political neutrality of our work and have a good understanding of impartiality (please see the rules on our website).

Understanding of public debate in the UK and sensitivity to the political context we work in.

Job skills/competencies

• Proven experience in an administrative or operational support role.

• Experience with accounting packages, ideally Xero.

• Experience with Excel/ Google Sheets.

• Proficiency in Google Workspace, Trello and Slack.

• Minimum of GCSE Mathematics (or equivalent) at grade C/4 or above.

Personal skills/competencies

• Strong organisational and time management skills, with the ability to prioritise tasks effectively.

• Excellent communication and interpersonal abilities.

• Attention to detail and accuracy.

• Flexible with a ‘can do’ approach to work

• Understands the importance of confidentiality.

• Ability to work independently with minimal supervision and as part of a team.

• Commitment to the mission and values of Full Fact.

What we offer

Starting salary of £25,000 - £28,000 per annum pro-rata depending on experience.

Workplace Pension

Generous holidays

• 25 days holiday plus bank holidays. 

• In addition, we close the office for a period between Christmas and New Year. 

• Day off for moving home.

Comfortable, centrally located London office with good transport links.

Employee Assistance Programme.

How to apply

Upload your CV and cover letter using the link below by 10am on Monday 29th April, 2024

Our recruitment platform will remove identifying details such as email addresses to allow us to sift applications anonymously

Before applying, please read the requirements we place on staff to protect Full Fact’s independence and non-partisanship. This can be found on our website.

How the application process will work

We want to see you at your best to understand your strengths and the contribution you could make at Full Fact with strong support, including for your learning and development. We also want to make sure that we use your time well during this process and don’t ask for more from you than we need to. We will make any reasonable adjustments we need to make to this process to help ensure you can perform at your best. For more information about this before applying, please contact us.

The interview panel will be Charlotte Ross (Senior Operations Manager), Laura Dewis (COO) and Sophie Hale (People Operations Manager). 

The process starts off with an anonymised covering letter and CV. This will be read by at least two people to produce a shortlist for interview.

The first round interviews will be a phone (not video) interview, lasting no more than half an hour, at a time that’s convenient for you. We will record it so at least two people can review each interview to decide who we invite back for the second round. The recordings will be deleted at the end of the process.

The second round will include a structured interview and a timed task which assumes no prior knowledge. The task can be completed prior to the interview, at a time that most suits you. 

The interview will be with the full panel by video and last no more than an hour. We’ll tell you everything you need to know to prepare, including anything we’d recommend reading in advance