Army Families Federation

Who we are

AFF is independent of the Army and offers confidential advice to serving personnel and their families either online, by email or by phone to help them navigate the unique issues that come with military life. We may respond to enquiries with direct advice or by signposting to help identify the right route for further advice or support. We also provide useful information for Army families through our extensive website and magazine, Army&You. 

At a strategic level we work with senior command and our Chief Executive works with the most senior Army commanders, the Ministry of Defence, and the UK and devolved nations legislative and executive bodies. AFF is often pivotal in achieving improvements for serving soldiers and their families such as changes to Government and military policy and changes to how things are provided for families. 

Our culture and values

AFF always puts families first

• We listen to serving personnel and their families and respond.
• We make information accessible to serving personnel and their families.
• We tackle the issues that serving personnel and their families face.

AFF can be trusted

• We are confidential and independent.
• We do what we say we’ll do.
• We know our stuff (and our boundaries).

AFF is bold and determined

• We discuss, we challenge, we persevere.
• We encourage people to speak up.
• We take ownership of our actions (whatever the outcome).

AFF is inclusive

• We represent our unique community.
• We work together, and share knowledge and achievements.
• We treat everyone with dignity and respect.

Equality, diversity and inclusion policy

AFF is an equal opportunity employer and is fully committed to a policy of treating all of its employees and job applicants equally. AFF will avoid unlawful discrimination in all aspects of employment including recruitment and selection, promotion, transfer, opportunities for training, pay and benefits, other terms of employment, discipline, selection for redundancy and dismissal. 
AFF will also take all reasonable steps to provide a work environment in which all employees are treated with respect and dignity and that is free from harassment and bullying based upon age, disability, gender reassignment, marriage/civil 
partnership, pregnancy and maternity, race (including colour, nationality and ethnic or national origins), religion or belief, sex or sexual orientation. 
AFF will not condone or tolerate any form of harassment, whether engaged in by employees or by outside third parties who do business with the organisation, such as clients, customers, contractors and suppliers.