About us
Who we are
Vision:
All teenagers to feel safe, supported & loved, in order to live a happy, healthy and fulfilled life.
Mission:
Our mission is for all teenagers to have a safe space & opportunities to grow, develop, learn & express themselves.
Our culture and values
- We go the extra mile
- We offer safe, relateable and trusted adults as role models and mentors.
- We use Self-efficacy theory and a model to build confidence, self esteem and aspirations.
- All 11 to 17 year olds are welcome to our youth centre.
- We provide opportunities and experiences that YP may never get.
- We belive in ALL YP have potential to succeed in life.
- We embrace feedback and practice humility.
- Youth Centric
- We co-produce as much of our services and projects as we can.
- Supportive, loving and motivational culture for staff and young people.
- We always care. It is NEVER just a job.
- We believe that there is no such thing as a bad child.
Equality, diversity and inclusion policy
Urban Heard: Youth Engagement Specialist (UH: YES) believes enforcing equal opportunities could deliver various advantages to our company.
Treating people fairly has a positive impact on employees and also other young people that we deal with. It also enhances our reputation and our image and makes us an employer that celebrates diversity.
Equal Opportunity principles are in line with our aim to get the best from our young people and give them the greatest opportunity to deliver the services they are obliged to provide.
All staff – full or part time / contract / casual / agents / voluntary / people working on our premises, and our clients / customers are covered by Equal Opportunity law and by this policy.
Equal Opportunity means fairly treating staff and customers.
Fair treatment is:
- Treating people as individuals without making judgments based on personal characteriscs such as age, gender, race, se, sexuality, ethnic group, disability, and e.g.
- Creating a work environment free from discrimination, harassment, bullying and victimisation
- Allowing all employees to work to their full potential without any irrelevant barrier.
- Making decisions based on merit.
We celebrate difference and embrace unity in our very diverse workforce. We actively look to explore and understand our unconscious bias and ensure we tackle everything with open minds and acceptance.