Pa To Operations Director Jobs in Coventry, West Midlands
Based from home in the UK with regular travel around the UK as necessary.
This role is responsible for providing high-level support, managing complex projects and engaging with a wide variety of people on behalf of the Chief Network Officer. This role acts as a key point of communication with internal/external contacts, coordinates cross-organisational processes and projects, and manages the office, including liaising closely with senior members of the Operations and Network Programmes directorates.
Role responsibilities
· Managing and supporting a regular cycle of team and project meetings and events, including preparing project plans, management reports, ensuring the completion of actions, and supporting the strategy planning cycle.
· Liaising with key external contacts (food banks, partner organisations etc) on behalf of the Chief Network Officer, including maintaining regular correspondence, managing diary requests, and organising events and business travel.
· Conserving the Chief Network Officer’s time by reading, researching and routing correspondence, drafting letters and documents, collecting and analysing information and initiating communications.
· Acting as a project manager / stakeholder on behalf of the Chief Network Officer to ensure outcomes are achieved and information is communicated.
· Creating supporting materials for presentations, talks, conferences and planning meetings, including sourcing and preparing collateral, and formatting presentation slides etc.
· Curating and updating relevant information systems on behalf of the Chief Network Officer, including HR systems, finance systems, impact / performance systems and file storage.
Person Specification
Technical skills and minimum knowledge:
· Clear understanding of the need to maintain confidentiality
· Ability to work autonomously, with excellent time management and communication skills along with excellent decision-making ability
· Excellent knowledge of MS Office applications, including Office 365 (including Sharepoint, OneDrive, Word, Excel, Outlook, and PowerPoint) and Adobe Creative Suite
· Highly numerate, with the ability to present and analyse data
· Excellent attention to detail and communication skills (both written and verbal)
· Ability to work through challenges in positive and effective ways
Behaviours and competencies:
· Ability to effectively represent the organisation and promote core brand messages
· Develop a culture of innovation, resourcefulness, and best practice to make the best use of time and skills.
· Is able to work through challenges in positive and effective ways
· Demonstrate a commitment to the values of the Trussell Trust
· Demonstrates empathy for people from disadvantaged, marginalised or socially- excluded backgrounds
· Role models inclusive behaviours and values
Key Stakeholders
· Chief Officers
· Senior Leadership Group
· Director of Operations
· Director of Network Programmes & Innovation
· Operations Leadership Team
· EA/PA team members
· Staff, Volunteers, external partners, contacts from food banks
The client requests no contact from agencies or media sales.