Personal Assistant To Area Director Jobs in Home Based
Role Summary
This role will support the expanding Fundraising & Engagement team with all fundraising activities to ensure that good relationships are maintained with all Alcohol Change UK (ACUK) supporters. The Fundraising and Engagement Assistant will undertake the financial administration and recording of all fundraising income as well as being the first point of contact for the team ensuring ACUK delivers high levels of supporter care.
Reports to: Fundraising & Engagement Manager
Direct reports: none
Location: Kings Cross, London, WC1X 9NW (minimum of 3 days per week in office)
Status, hours: Permenant
Salary: Grade E: salary in the range £24,551 to £27,586 (depending on skills, knowledge and experience) plus benefits
Key Tasks and Responsibilities
Fundraising
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Coordinating ACUK’s CRM system (ThankQ) and ensuring data accuracy including:
- New donor details, communications with supporters, gift aid and consent purposes
- Championing data cleansing and monthly de-duping of contacts
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Coordinating all general fundraising enquiries including phone calls, fundraising & engagement email inboxes (providing holiday cover for the training & consultancy inbox) and post.
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Coordinating lead generation from third party challenge event companies and converting leads into participants
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Coordinating fundraising resources and merchandise including;
- Sending out materials to supporters
- Compiling fulfilment reports from online shop and sending over to fulfilment agency
- Monitoring stock levels of fundraising materials and shop merchandise
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Maintaining up to date filing systems
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Supporting with research for Trusts & Foundation applications
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Processing all physical (cash and cheques) and online donations received in accordance with ACUK’s cash handling procedures, including;
- Counting and processing cheques/cash
- Logging all donations on a central post sheet
- Processing and reporting on all donations received through the ACUK website and all third-party platforms
- Ensuring all donors are thanked in a timely manner in line with their communication preferences
- Importing all donation data to ThankQ
Engagement programme
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Act as the first point of contact for enquiries from our volunteers (Community Champions) and, alongside the Fundraising & Engagement Manager, steward our volunteers including the coordination of volunteer activities.
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Identify opportunities for supporters of different types to discover new ways to engage with them (for example helping donors become campaigners or encouraging cultural change activists to become community fundraisers, etc).
Cross-organisational Role
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Work closely with colleagues across the charity to support their work and to act as ‘one team’.
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Work particularly closely with colleagues in the Communications team, optimising opportunities for joint working.
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Contribute actively and positively to charity-wide strategies.
Other Duties
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Continually develop your knowledge of alcohol harm and solutions to it.
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Act as a positive ambassador for Alcohol Change UK at all times.
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Know, embrace and actively uphold the values of Alcohol Change UK at all times.
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Work flexible hours as necessary to meet the needs of the charity, time off in lieu will be earnt for any work required outside of normal working hours.
The client requests no contact from agencies or media sales.
The Individual Giving Officer will work closely with the Director of Fundraising & Engagement and the Head of Fundraising to deliver significant elements of the charity’s fundraising strategy, in particular our Individual Giving income. The post holder will be responsible for growing our cash and regular donor income through both acquisition and retention activities, including through our flagship Dry January® campaign.
Reports to: Head of Fundraising
Direct reports: none
Location: 27 Swinton St, King’s Cross, London, WC1X 9NW
Status, hours: Permanent, full-time
Salary: Grade D: salary in the range of £31,437-£34,659 (depending on skills, knowledge, and experience), plus benefits.
Key Tasks and Responsibilities
Campaign project management:
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Plan, manage and deliver innovative and impactful supporter campaigns across a range of channels.
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Operate within set budgets and achieve income targets outlined in annual plans.
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Produce clear and succinct briefs to agencies, suppliers and internal stakeholders.
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Use marketing judgement to proof, edit and develop compelling creative, and make sound decisions on proposals and testing plans.
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Work closely with the Director of Fundraising and Engagement, Fundraising and Engagement Manager, Community and Challenge Events Officer and Communications team to successfully deliver campaigns and evaluations.
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Support the development of an effective welcome and supporter journey, to help increase the average lifetime value of donors.
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Continually test and learn across campaigns to improve performance.
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Deliver campaigns in a compliant way, adhering to GDPR and fundraising regulation and Code of Conduct.
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Lead on the research, design and implementation of key products including Mid-Level Giving and a new legacy proposition.
Supporter Care:
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Work with the Fundraising & Engagement Assistant to ensure excellent levels of supporter care is provided to all our individual giving donors. Including the reviewing and refining of existing processes.
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Oversee the maintenance of our individual supporter data within our CRM
Reporting and analysis:
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Closely monitor campaign results and provide updates on performance.
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Produce post-campaign analysis reports.
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Work with the Director of Fundraising & Engagement to develop and update existing reporting mechanisms.
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Make recommendations to improve the performance of future campaigns based on evidence and data.
Competitor analysis and industry perspective:
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Use existing research and insight, and where appropriate, undertake and commission new projects to derive new / further insight and analysis.
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Identify, research and develop new products, creative ideas and fundraising initiatives.
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Keep up to date with industry developments and act upon direct and digital marketing trends and statistics.
Administration:
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Manage the administrative tasks for the Individual Giving team, such as processing invoices, ordering stock and updating key documents and materials both online and offline.
Other Duties
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Work closely with colleagues across the charity to support their work and to act as ‘one team’.
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Work particularly closely with colleagues in the Communications team, optimising opportunities for joint working, especially to champion the individual giving strategy to maximise its potential.
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Contribute actively and positively to charity-wide strategies.
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Continually develop your knowledge of alcohol harm and solutions to it.
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Act as a positive ambassador for Alcohol Change UK at all times.
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Know, embrace and actively uphold the values of Alcohol Change UK at all times.
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Work flexible hours as necessary to meet the needs of the charity, time off in lieu (TOIL) will be earnt for any work required outside of normal working hours.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We are looking for a dynamic person who is: values led, committed and compassionate, enjoys working in a busy environment; can bring inspiration, motivation and organisational development and wants to make a positive difference to people’s lives.
The successful candidate will have proven experience as a PA or similar role; will have exceptional organisational and multi tasking abilities; strong communication and interpersonal skills; be discrete and confidential in handling sensitive information; will have the ability to work in a busy environment and to manage conflicting priorities and be proficient in Microsoft Office Suit.
Following the retirement of the existing post holder, this is a fantastic opportunity for a dynamic individual to work at a high level across the executive team whilst managing the day to day running of the office which is the cog at the centre of the wheel.
In this key role you will provide PA support to the Director of the Charity and secretarial support to the Head of Finance and Resources and the Board of Trustees. Please see the Recruitment Brochure which includes our Job Description and Person Specification for further details. If you are as excited by the prospect as we are, please download our application form or for further information please download the recruitment brochure. We look forward to receiving your application.
What We Can Offer You:
- Competitive salary
- Car allowance
- 31 days annual holiday plus bank holidays (full time equivalent)
- Additional 3 days annual leave after 5 years of service
- Comprehensive Induction Programme with ongoing learning and development
- Career progression opportunities
- Regular supervision
- Regular performance and development meetings to support your ongoing development
- Investors in People and Mindful Employer
- Group Personal Pension Scheme
- Healthcare Cash Plan
- Life Insurance Cover
- Sickness Pay
- Cycle to Work Scheme
- Employee Referral Bonus Scheme
Catholic Care is an Equal Opportunities employer. We provide services to people of all faiths and none and also employ people of all faiths and none.
JOB DESCRIPTION
Job Title: SPACE and Community PA
Team/Directorate: Strategy and Partnerships
Salary range/pay band: £31,000-£33,000pa
Reports to: Head of Care Systems
Direct reports: Referrals Co-ordinator
Hours: 37.5 per week
Location: Christopher’s, Guilford
Part 1: Job Profile
a) Main purpose of job
This role will work with the Medical Director, Consultants, Clinical Fellows, the Nurse Consultant and the SPACE and Community Team providing a medical secretary role and organising and administering the SPAN network meetings. They will manage the Referrals Co-ordinator.
Due to the nature of this role, it will be office based. Any working from home will be under exceptional circumstances only and by arrangement with the line manager.
Part 2: Main duties and key responsibilities
a) Use headings from the scope
Providing administrative assistance to all members of the Space service and Community Team.
Drawing up induction plans for new starters.
Arrange, attend and contribute to relevant team meetings, which may include travel across sites.
Take and transcribe minutes and assist in the preparation of presentations.
Assure data collection and activity recording is completed. Produce statistical reports on a routine and an ad hoc basis.
Updating child and family electronic records as required.
Lead on the auditing and service evaluation process for your teams
Formatting and circulating symptom management plans, emergency care plans, ambulance directives and letters to families and professionals.
Acting as the communication point between SSCH and RMH or other contracted provider in relation to appointments for and referrals to the Medical Director
Support your teams in collating user and professional feedback.
Undertake diary management for the teams
Take calls from families and navigate responsive contact from the clinical team
Understand and follow referral and discharge pathways for your teams
Ensure and support the generation of correspondence following clinics, visits and discharges.
Facilitate and coordinate the hospice outpatient clinics within agreed timeframes. Ensure all necessary patient notes are available for clinic appointments.
Manage a busy group email according to an agreed process.
Administering twice yearly Transition groups.
Administering the SPAN network
Administer Medicines Management Group
Run and analyse reports from the Care Database
Manage the Referrals Co-ordinator
Ensure you are familiar with the practices of other team members so that you can assist in the event of absence, thereby maintaining adequate cover within the team.
Sharing the cover of switchboard and reception duties in the absence of reception volunteers via a Silent on call rota.
b) Other duties
• The post holder must be able and willing to get to and work in both hospices in Hampton and Guildford
• The post holder will need to travel extensively throughout their area and less frequently in other parts of Surrey/West London
• The post holder should be prepared to attend SSCH meetings in different parts of the country. Some meetings may be during evenings or weekends.
• The post holder will be required to apply for a Disclosure and Barring Service check
c) Mandatory Criteria
1. Other duties The post holder will be working in a developing environment and they will therefore be expected to undertake other appropriate duties as required for the effective operation of Shooting Star Children’s Hospices.
2. Professional Codes of Conduct
The post holder will be required to respect professional codes of conduct and practice relevant to their role, as appropriate
3. Health and Safety
Be responsible for health and safety in the area under their control and ensure that they are familiar with Shooting Star Children’s Hospices policy on health and safety at work.
4. Mandatory Training
The post holder will attend all mandatory training relevant to their role
5. Our values and behaviours
Shooting Star Children’s Hospices is a leading children’s hospice charity for babies, children and young people with life –limiting conditions, and their families. We require that all of our staff share our common values and display behaviors that will enable us to achieve our goals.
Professionalism – we will safeguard our families, each other and our organisation by working to ethical and professional standards at all times.
Respect – We will treat each other with the utmost respect.
Integrity – We will be open, honest and transparent in all that we do.
Diversity – We will respect individuality and ensure inclusion and fairness to all.
Excellence – We will strive for excellence in all that we do.
and behaviours
Part 3: Person specification: Qualifications, experience and skill levels
a) Qualifications
GCSE Maths and English at C grade or above (E)
Recognised medical secretary qualification (D)
b) Experience
Minimum of 2 years’ experience working as a medical secretary for multiple senior clinicians in a healthcare setting.(E)
Experience of managing people (E)
c) Knowledge and Skills
• Excellent oral and written communication skills, with the ability to communicate effectively yet sympathetically with the parents/carers of life limited children and other professionals.
• The ability to work under pressure and manage a changing workload. Prioritise competing tasks effectively.
• Experience of working with Microsoft365 applications including Word, and Outlook as well as database packages, websites and social media platforms.
• Advanced Excel skills (E)
• Copy/audio typing, with the ability to produce accurate and well presented medical letters, documents and reports.
• An understanding of national guidance in relation to record keeping and management of health care records.
• Minute taking
What we offer
Pension scheme
• NHS Pension Scheme (eligible employees)
• Stakeholder pension scheme
• Employee contribution 3.5%
• Shooting Star Children’s Hospices contribution 4.5%
• Additional contributions – we will pay 1% above the contribution up to a limit of 7%
Annual leave
• 35 days including Bank Holidays rising with length of service
• 2 weeks paid sabbatical leave after 5, 10 and 15 years’ service
Contractual benefits
• Generous sick pay scheme
• Enhanced maternity, adoption, and paternity leave pay
• Flexible working arrangements
• Death in service benefits
• Reimbursed professional membership fees
• Eye care
• Employee referral scheme
• Blue Light discount card
Health and wellbeing
• Employee Assistance Programme
• Occupational Health
• Mindfulness sessions
• Cycle to work scheme
• Mental Health First Aiders
• Nutritionally balanced meals at Christopher’s (free employees)
Equality, diversity and inclusion
Shooting Star Children’s Hospice is committed to inclusion and diversity in everything we do. We know that getting things right is critical for us to live our organisation’s values: Professionalism, Respect, Integrity, Diversity and Excellence.
We are always trying to improve our way of working to be more inclusive and equal. Our vision is for Shooting Star Children’s Hospice to be a place where people of all backgrounds, groups and communities feel welcomed to work and volunteer.
The client requests no contact from agencies or media sales.
JOB DESCRIPTION
Job Title: SCLT PA
Team/Directorate: Strategy and Partnerships
Salary range/pay band: £31,000 - £33,000 per annum
Reports to: Head of Care Systems
Direct reports: Care, Education and Quality Co-ordinator
Hours: 37.5
Location: Christopher’s,Guilford
Part 1: Job Profile
a) Main purpose of job
This role will work with the Director of Care and Heads of in Care providing administrative support directly to them. This role will manage and administer all of the Care SCLT and Governance Meetings. They will manage the Practice Education Co-ordinator.
Due to the nature of this role, it will be office based. Any working from home will be under exceptional circumstances only and by arrangement with the line manager.
Part 2: Main duties and key responsibilities
a) Use headings from the scope
Provide PA support as directed by the Director of Care and Heads of Care
Administering monthly SCLT Q&R meetings
Administering quarterly Quality Governance and Risk meeting
Arranging and preparing Mortality and Morbidity meetings
Administering Research Governance Group
Administering Spirituality Group
Lead on induction planning for new starters (not clinical)
Manage the Care, Education and Quality Co-ordinator
Be responsible for the agreed transport budget.
Reconsiliation of organisational credit cards as required.
Ensure you are familiar with the practices of other team members so that you can assist in the event of absence, thereby maintaining adequate cover within the team.
Sharing the cover of switchboard and reception duties in the absence of reception volunteers via a Silent on call rota.
b) Other duties
• The post holder must be able and willing to get to and work in both hospices in Hampton and Guildford
• The post holder will need to travel extensively throughout their area and less frequently in other parts of Surrey/West London
• The post holder should be prepared to attend SSCH meetings in different parts of the country. Some meetings may be during evenings or weekends.
• The post holder will be required to apply for a Disclosure and Barring Service check
c) Mandatory Criteria
1. Other duties
The post holder will be working in a developing environment and they will therefore be expected to undertake other appropriate duties as required for the effective operation of Shooting Star Children’s Hospices.
2. Professional Codes of Conduct
The post holder will be required to respect professional codes of conduct and practice relevant to their role, as appropriate
3. Health and Safety
Be responsible for health and safety in the area under their control and ensure that they are familiar with Shooting Star Children’s Hospices policy on health and safety at work.
4. Mandatory Training
The post holder will attend all mandatory training relevant to their role
5. Our values and behaviours
Shooting Star Children’s Hospices is a leading children’s hospice charity for babies, children and young people with life –limiting conditions, and their families. We require that all of our staff share our common values and display behaviors that will enable us to achieve our goals.
Professionalism – we will safeguard our families, each other and our organisation by working to ethical and professional standards at all times.
Respect – We will treat each other with the utmost respect.
Integrity – We will be open, honest and transparent in all that we do.
Diversity – We will respect individuality and ensure inclusion and fairness to all.
Excellence – We will strive for excellence in all that we do.
and behaviours
Part 3: Person specification: Qualifications, experience and skill levels
a) Qualifications
GCSE Maths and English at C grade or above (E)
b) Experience
Minimum of 2 years’ experience as a PA working for multiple professionals
c) Knowledge and Skills
• Excellent oral and written communication skills, with the ability to communicate effectively yet sympathetically with the parents/carers of life limited children and other professionals.
• The ability to work under pressure and manage a changing workload. Prioritise competing tasks effectively.
• Experience of working with Microsoft365 applications including Word, and Outlook as well as database packages, websites and social media platforms.
• Advanced Excel skills (E)
• Copy/audio typing, with the ability to produce accurate and well presented documents and reports.
• An understanding of national guidance in relation to record keeping and management of health care records.
• Minute taking
What we offer
Pension scheme
• NHS Pension Scheme (eligible employees)
• Stakeholder pension scheme
• Employee contribution 3.5%
• Shooting Star Children’s Hospices contribution 4.5%
• Additional contributions – we will pay 1% above the contribution up to a limit of 7%
Annual leave
• 35 days including Bank Holidays rising with length of service
• 2 weeks paid sabbatical leave after 5, 10 and 15 years’ service
Contractual benefits
• Generous sick pay scheme
• Enhanced maternity, adoption, and paternity leave pay
• Flexible working arrangements
• Death in service benefits
• Reimbursed professional membership fees
• Eye care
• Employee referral scheme
• Blue Light discount card
Health and wellbeing
• Employee Assistance Programme
• Occupational Health
• Mindfulness sessions
• Cycle to work scheme
• Mental Health First Aiders
• Nutritionally balanced meals at Christopher’s (free employees)
Equality, diversity and inclusion
Shooting Star Children’s Hospice is committed to inclusion and diversity in everything we do. We know that getting things right is critical for us to live our organisation’s values: Professionalism, Respect, Integrity, Diversity and Excellence.
We are always trying to improve our way of working to be more inclusive and equal. Our vision is for Shooting Star Children’s Hospice to be a place where people of all backgrounds, groups and communities feel welcomed to work and volunteer.
An exciting opportunity has arisen for a Specialist Teaching Assistant to join our Education Team. This role will require the successful candidate to support an integrated and holistic approach to education, health and care, work under the direct supervision of an allocated teacher / senior specialist teaching assistant, support access to learning and provide general support to the teacher in the management of pupils in learning opportunities and to assist the teacher in providing relevant support for pupils with severe learning difficulties (SLD), profound and multiple learning difficulties (PMLD) and complex therapeutic, medical and health needs.
You will be a natural and enthusiastic leader able to provide challenge and support to a high performing team.
Role Requirements
STL1 – Provide support for Learning Activities set by Classteacher & Senior Specialist Teaching Assistant
- To support learning activities for individual, groups or whole classes of pupils, leading activities under the direction of the teacher or Senior Teaching Assistant supporting the teacher in their delivery of lessons.
- To demonstrate our School Ethos and Pupil Charter throughout the School day.
- Holistically integrate education, health and care needs.
- Evaluate and record procedures for learning activities.
- To know individual learning targets for each pupil in the group(s) and take specific action to enable individual pupil goals be achieved.
- To attend to the general care, maintenance and storage of classroom equipment.
STL 2 – Support Children’s Development
- Observe pupils, sharing observational findings, contribute to the implementation of activities to support development.
- Actively contribute towards record-keeping particularly in respect of pupil learning, therapeutic interventions, behaviour management, child protection and any other specific programme set up for individual pupils by the teacher / Senior Specialist Teaching Assistant / Therapist.
STL 3 – Help to keep Children Safe
- Undertake annual safeguarding training.
- Adhere to the school’s Safeguarding and Child Protection procedures and policies. Recording incidents pertaining to pupil safety, including for illness, accidents and incidents, accepting that Safeguarding is everyone’s responsibility and that ‘it could happen here’.
- Read relevant documentation / mandatory reads in relation to Keeping Children Safe In Education.
- Report any signs and indicators of possible abuse, being sensitive to the child/young person and circumstances, Identifying, report and record changes in behaviour and physical signs.
- Be aware of and follow plans, risk assessments and record keeping pertaining to individual pupils, including care plans, health care plans, feeding plans, moving and handling and behaviour management plans, actively engaging in relevant training and competencies offered to ensure that you are able to support in keeping all pupils in the class safe.
- Ensure safe transport for all pupils in the class for off site visits.
STL 4 – Contribute to Positive Relationships
- Interact with and respond positively and professionally, to pupils and adults, including colleagues, other professionals and parents/ carers at all times.
- Work collaboratively as part of a class and wider School and organisational team.
- Actively support change where it is required to improve the teaching, learning and meeting of our pupils needs.
STL 5 – Provide Effective Support for your Colleagues
- Work effectively as a team member, being aware of and providing support to colleagues when needed.
- Embrace training and competencies to ensure that all staff in a class team are able to support each other.
- Complete all ‘Universal level training’.
STL 6 / STL 39 – Support Literacy and Numeracy Activities, Communication and Interaction Needs
- Support the delivery of appropriate communication, language and literacy as well as the learning targets related to cognition to individuals, small groups and whole classes of pupils, providing accurate support and feedback to the teacher and pupils.
STL 7 / STL 8 – Support and use Information Communication Technology (ICT) for Teaching and Learning
- Prepare commonly used ICT for use in lessons and be aware of and be able to use hardware and software commonly used in the school.
- Be aware of individual pupil’s specific needs as assessed by teachers and therapists and apply relevant recommendations.
- Support the delivery of lessons including ICT to individuals, small groups and whole classes of pupils.
STL 9 – Observe and Report of Pupil Performance
- Against intended learning targets be able to observe and complete assessments with teaching support.
- Support the classteacher in providing evidence (observational notes, photographs, videos) presenting in the appropriate format to assist the evaluation of evidence relating to the pupils’ stage of development.
- Be able to clearly explain and answer questions / justify your evidence of pupil performance to the teacher.
- Observe school policies and procedures for confidentiality of information about pupils.
STL 10 – Support Children’s Play and Learning
- To promote and support age-appropriate play for pupils.
- To supervise and actively encourage play and leisure activities during playtimes taking an active role in the organisation of play, leisure and recreational activities.
STL 11 – Contribute to supporting Bilingual / Multilingual Pupils
- When applicable be aware of the first language of pupils and their parents.
STL 12 / STL 38 – Support a Child with Disabilities or Special Educational Needs and Their Families
- Be confident in each of the pupils needs in the classroom and the relevant strategies that are required to support them.
- See the pupil as a ‘whole’ and integrate their education, health and care needs throughout their day.
- Support pupils with communication and interaction, cognition and learning, behaviour, emotional and social development needs and pupils sensory and/or physical needs.
STL 13 – Contribute to Moving and Handling Individuals
- Follow agreed Moving and Handling plans as prescribed by therapists undertaking relevant training and competencies prior to do any of the below:
- Carry out moves and changes of position taking account of the individual’s needs, preferences and their advice on the most appropriate methods and equipment.
- Use moving and handling methods appropriate to the individual’s condition, your personal handling limits and the equipment available.
- Move and change individual’s positions in ways which minimise pain, discomfort and friction and maximise the individual’s independence, self-respect and dignity.
- Observe, record and immediately report any significant changes in the individual’s condition when you are moving them.
- Record details of methods of moving and handling which the individual finds acceptable according to legal and organisational requirements.
- Undertake therapeutic programmes that have been developed by physio and occupational therapists.
STL 14 – Support Individuals during Therapy Sessions
- Receive relevant training from therapists and then implement training and competencies throughout the pupils’ day.
- Be able to articulate the purpose of programmes and ensure their delivery in an integrated way.
- Work with individuals to identify the effectiveness of the therapy sessions on their health and social well-being.
- Check observations with appropriate people and against agreed outcomes.
- Identify any issues or problems in relation to the therapy sessions and work with individuals, key people and others to identify and agree changes to the therapy sessions.
- Record and report on therapy sessions within confidentiality agreements and according to legal and organisational requirements.
STL 16 – Provide Displays
- To produce and maintain displays in accordance with the school’s Display Policy.
- To ensure that Information Governance and Confidentiality is applied to any information that you are privy to.
STL 19 / STL 37 / STL 41 – Promote Positive Behaviour
- Highlight and praise positive aspects of pupils’ behaviour appropriate to the individual.
- Recognise patterns and triggers which may lead to inappropriate behavioural responses and take appropriate action to pre-empt problems.
- Encourage the team to support pupils consistently and regularly review their own behaviours to model intended outcomes.
- Provide feedback to relevant people on progress made by any pupils with a behaviour support plan in line with the school’s Behaviour Policy.
- Implement individual pupil behaviour management programmes if required.
STL 31 – Prepare and Maintain the Learning Environment
- Prepare the learning environment to meet the needs of individual pupils.
- Support the teacher in the preparation of resources needed for lessons by gathering and appropriately positioning them for access.
- To ensure that pupils are in the right place at the right time in the right clothing with the appropriate equipment in the correct position.
STL 40 – Support Pupils with Cognition and Learning Needs
- Implement agreed strategies to support pupils with cognition and learning difficulties to learn.
- Sequence and structure learning environment and experiences ensuring adequate time.
- Consistently apply visual, auditory, object and tactile cues.
- Provide an appropriate level of assistance to enable the pupil to experience a sense of achievement, maintain self-esteem and self-confidence and encourage self-help skills.
- Listen carefully to the pupil and positively encourage him/her to communicate his/her needs and ideas.
STL 42 – Support Pupils with Sensory and/or Physical Needs
- Obtain accurate and up-to-date information about: a the nature and level of the pupil’s sensory and/or physical needs and apply to the pupil’s learning needs, planned learning tasks and activities.
- With support adapt the layout of the learning environment and the equipment used to enable the pupil with sensory and/or physical needs to access and maximise learning opportunities.
- Encourage the pupil to actively participate in learning tasks and activities consistent with his/her developmental level, physical abilities and any medical conditions.
- Ensure that any specialist equipment is used appropriately to maintain the pupil’s comfort and maximise his/her participation in learning tasks and activities.
- Give appropriate assistance to enable the pupil to experience a sense of achievement and encourage independence.
- Positively reinforce the pupil’s efforts to participate in learning tasks and activities.
STL 43 – Assist in the Administration of Medication
- Apply standard precautions for infection control and other relevant health and safety measures.
- Report any discrepancies or omissions you might find to the person in control of the administration and to relevant staff as appropriate.
- Be aware of School procedures.
- Contribute to administering and record keeping of medication to individuals in the appropriate manner, using the correct techniques according to the care plan if signed off as competent in doing so.
- Ensure the security of medications throughout the process and ensure all medication is stored in the correct safe place when administration is complete.
STL 4 – Meet their Personal Support Needs
- Attend to pupils’ personal care needs as and when necessary ensuring care and dignity at all times.
- Assist with the organisation of refreshments and mealtimes, feeding individual pupils where necessary including feeding by gastric tube after receiving the necessary training.
- Support pupils in the water and assist with swimming and or hydrotherapy programmes.
PDR – Take part in School Staff Development Procedures
- Take part in a performance management programme and work towards specific pupil progress and professional development targets.
- Take part in a staff induction programme, and pursue other training opportunities as agreed with the line manager.
- Take part in staff development days, class team meetings, departmental meetings, whole staff meetings and other occasional meetings held in usual working hours.
- To support students and volunteers who work within the classroom from time to time.
- The roles and responsibilities in this job description can be reviewed at any time in order to better meet the needs of pupils.
- All of our Support Assistants will be expected to work with a range of pupils in their class and maybe requested to work with others across the School.
The right candidate will have experience of working in a complex environment, across a large and diverse workforce, you will be exceptionally organised with a high-level of attention to detail. You will naturally possess excellent inter-personal skills, and an ability to consult and positively engage with key stakeholders across the organisation.
With experience of working in a complex environment, across a large and diverse workforce, you will be exceptionally organised with a high-level of attention to detail. You will naturally possess excellent inter-personal skills, and an ability to consult and positively engage with key stakeholders across the organisation.
Terms and Conditions
PLEASE NOTE: The Children's Trust Application Form MUST be completed and submitted, for your application to be considered. As part of the shortlisting process, gaps in employment will be examined and further explored during the interview process.
Strictly no agencies, please.
As we often receive high levels of applicants for our roles, we regret that we will only be able to contact those applicants who are shortlisted for interviews. Therefore, if you have not heard from us within 2 weeks of the closing date, please assume you have not been shortlisted for an interview on this occasion.
About Us
The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.
Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.
Staff Benefits
The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including, adoption pay, time off for fertility treatment, enhanced paternity leave, paid carers leave, time out days for those experiencing menopause symptoms, time off for gender reassignment.
We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.
Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.
Rehabilitation of Offenders
Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check. Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected. The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.
Equal Opportunity Employer
To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.
Online Searches
In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Freedom from Torture is the Winner of the Overall Award for Excellence and the top prize for Campaigns and Advocacy at the 2023 Charity Awards.
We have an exciting opportunity for an Executive Assistant to support the Chief Executive and her office to boost the impact of our holistic clinical services and campaigning for the benefit of torture survivors.
Would you like to join our award-winning organisation?
About the role
You will support the Chief Executive to ensure the smooth running of Freedom from Torture's services and national and global influencing work against torture and for the rights of survivors of torture.
You will work at the highest levels of the organisation, with Freedom from Torture's Board of Trustees and Senior Management Team and help to manage important relationships for the Chief Executive including with government and civil society.
You will report to our Head of CEO Office and spend a small portion of your time providing executive support to our Director of Fundraising and Communications.
You will also support our Chair to ensure our Board of Trustees provides the best possible governance for Freedom from Torture including compliance with legal requirements and best practice in areas such as charity finance, risk management and safeguarding.
There is also scope within the role to coordinate projects to support the continuous development of Freedom from Torture.
About you
You will be a born organiser, with superb judgment, a diplomatic approach and problem-solving skills. You will have the ability to think two steps ahead, guided by our strategic and operational priorities, and the confidence to steer senior managers accordingly.
As a right-hand person to the Chief Executive, you will bring a meticulous attention to detail and exemplary skills in prioritisation, time management and task completion. Your written and verbal communication skills will be first-rate, and you will be comfortable handling confidential material with the utmost discretion.
You will be enthusiastic about improving the efficiency and effectiveness of Freedom from Torture's leadership team.
Do you possess the essential qualities, experience, and skills for this important role? We would love to hear from you.
In return, we offer a competitive package, with a generous 30-day annual leave entitlement, and 6% employer pension contribution (minimum 1% employee contribution).
Freedom from Torture is committed to showing the salary for all advertised roles and not negotiating salaries for roles, in light of evidence that this contributes to structural inequality.
Our policy is that all appointments will be at the start of the salary range but successful candidates will have the opportunity to move up the scale over time. The progression up the salary range is reviewed on an annual basis and subject to affordability. For this role, the salary range is £37,874 - £43,934 per annum.
To view the Job Description and Person Specification, please visit our website
Please note a CV and a cover letter addressing the job description and person specification of the role are mandatory to be considered for the position.
Freedom from Torture is dedicated to healing and protecting people who have survived torture. We provide therapies to improve physical and mental health, we medically document torture, and we provide legal and welfare help. We expose torture globally, we fight to hold torturing states to account and we campaign for fairer treatment of torture survivors in the UK.
We campaign for national and global change, using evidence from our services and survivor voices to protect and promote survivors' rights and hold torturing states to account. We are proud to play a significant role in the global anti-torture movement. Survivors, active and empowered, are at the centre of all of our work.
Freedom from Torture is committed to its responsibilities under safeguarding, and expects all staff and volunteers to share this commitment. This post is subject to a satisfactory standard disclosure, as well as a need for full employment history and up to date employment references.
Freedom from Torture is an equal opportunity employer. People with lived experience of torture or asylum, from Black, Asian and minority ethnic backgrounds, LGBTQIA+ individuals and people with disabilities are strongly encouraged to apply.
Due to the nature of this rolling recruitment process, we reserve the right to close the vacancy early. Previously unsuccessful applicants for our January 2024 recruitment campaign need not re-apply.
?No agencies please
The client requests no contact from agencies or media sales.
CAFOD is the official aid agency of the Catholic Church in England and Wales, working with people of all faiths and none around the world. We work in more than 40 countries, with more than 500 local partners, standing side by side with them to end poverty and injustice through practical support, emergency relief and advocacy.
Our strategy enables us to take a proactive and energetic response to many of the challenges facing the development sector. Whether it be supporting local leadership or addressing the increasing number and complexity of crises around the world that require a humanitarian response, CAFOD supports hundreds of local partners making a difference in the lives of hundreds of thousands of people around the world.
Last year this meant 594 grants and programme payments worth £41.8 million across 42 countries. These funds reached 1 million people directly who are vulnerable and excluded, helping them to survive and thrive now and into the future.
Would you like to join a team of people who are dedicated and passionate about tackling poverty around the world and helping to stand alongside people working for justice?
CAFOD is seeking a Director of Finance, IT and Infrastructure to join a strong and collaborative leadership team in bringing inspirational leadership, strategic guidance and skilled service in navigating the opportunities and challenges of the season ahead. You will lead a diverse and committed team who want to ensure our money continues to be used well and makes a real difference.
This role calls for a leader with a strategic mindset and relational approach, who will relish joining our team in a shared endeavour to tackle poverty and build a fairer world. If you are a senior financial leader with qualified accountant credentials, an interest in and aptitude for systems and process improvements, a strong passion and commitment to tackling global poverty issues, are a great team player and an inspiring leader we want to hear from you!
This is a UK-based, hybrid role with a minimum of 40% of your time in the London office.
CAFOD is working with Macaulay Search to make this appointment. Applications should be sent via email following the instructions in the job pack and must be received by 5 pm on 5th April 2024. Your application should be submitted in English and should comprise:
- A cover letter of not more than two pages outlining your relevant experience for the role and including your motivation, mentioning why the work of CAFOD excites you;
- CV, including educational and professional qualifications and a full employment history;
- Daytime, evening and/or mobile telephone numbers (to be used with discretion).
For further details about the role and the application process please follow the application link below.
The client requests no contact from agencies or media sales.
JOB SUMMARY
- Defines and leads the Charity’s strategies for income development and growth, through a mix of traditional fundraising and marketing, as well as new initiatives;
- Creates and nurtures relationships (new and existing) with key stakeholders, organisations and individuals to secure philanthropic support and maximise income.
- Key member of Grief Encounter’s Senior Leadership Team (SMT), responsible for both developing and implementing strategic initiatives to generate income and for raising awareness of the Charity’s work and extending our reach.
MAIN DUTIES & RESPONSIBILITIES
Provides leadership for all fundraising, income development and marketing activity within the Charity by:
Staffing:
- Providing leadership and direct line management support to Assistant Directors and Seniors within the Income Growth & Development team
- Leading and developing a team of experienced fundraisers and the marketing lead, to sustain, develop and grow a range of fundraising, marketing and other initiatives to maximise income from new and existing sources.
Planning and Management
- Implementing and executing the annual Fundraising, Business Development and Marketing Plans to meet targets. Prepare and presents regular reports on progress towards income generation goals, to CEO, then Board of Trustees.
- Monitoring income and managing departmental budgets. Analyses of all fundraising activities, events, including a robust patronage programme as well as funding campaigns, for excellent return on investment,
- To embed a culture for learning, that celebrate successes, encourages feedback and identifies areas for improvement.
Brand and Marketing
- Expanding and diversifying supporter reach and engagement to further enhance the return and reputation of the charity nationally, creating strong ‘brand awareness’ of all areas of our work.
- Overseeing the creation and management of Grief Encounter’s messaging and branding across all platforms. Ensures consistency and clarity across print, digital, social media content and all public relations.
- Conducting extensive research to develop new marketing opportunities and overseeing evaluation of existing processes.
Fundraising Management and Income Generation
- Ensuring income projections are accurate and timely, embracing a culture of performance and ambition.
- Embedding processes to support swift identification of opportunities, as well as timely mobilisation of progress with identified plans.
- On-going review and identification of new Grants and Trust opportunities of significant interest to the Charity. Ensures robust and timely applications, including ones for creative growth and development opportunities, are submitted by team and that outcomes/learning is shared for future improvements.
- Developing and leading on other strategic plans and initiatives with support from SMT and colleagues, to create other new revenue generation opportunities for the charity.
Events and Campaigns
- Planning and overseeing the execution of flagship events (e.g. Gala Dinner) with the Head of Fundraising (Special Events) and ensures support from other colleagues across the Charity.
- Building cross-departmental staff involvement in all fundraising events and income generating initiatives. Working closely with SMT colleagues to regularly update initiatives and share developments, both within Grief Encounter and more widely in the sector.
- Exhibiting a high level of visibility by attending a range of income generating events and functions throughout the year.
Digital Fundraising and Engagement
- Development and drive appropriate digital marketing campaigns across a range of social media platforms to engage supporters and increase donations.
Relationship Management
- Nurturing existing relationships and long standing supported to ensure stability for regular giving is well maintained.
- Networking and maintaining regular contact with an expanding portfolio of philanthropists, and major gift donors and prospects to build strong relationships, negotiate a wide range of on-going opportunities for support as well as partnerships.
- Managing relationships with external agencies to maximise return on investment.
- Supervising and providing advice for other relationship management within the team.
This job description will be reviewed as necessary to meet the needs of the service on no less than an annual basis in consultation with the post holder.
This post is subject to pre-employment checks and an enhanced DBS search
PERSON SPECIFICATION
Qualifications
- Degree level education/equivalent.
- Recognised relevant professional qualification in Fundraising/income generation or qualified by extensive relevant experience.
Skills & Experience
- Previous role as a Director of Income Generation or similar position.
- Previous experience of working within a similar agency, ideally but not exclusive to the child bereavement world.
- Highly level of numeracy with excellent understanding of budget and resource planning.
- Proven donor management and income generation skills.
- Superb written and verbal communication skills.
- Excellent presentation skills together with the ability to pitch ideas and applications to a highly professional standard and to support others to do so.
- Strong understanding of income generation and business growth, including knowledge of grant and trust identification and application processes and event management.
- Leadership and team management skills with the ability to build a performance culture in a supportive and encouraging manner.
- Ability to actively listen, seek information, and ask questions to ensure the understanding of underlying concerns of others.
- Project management ability.
- Ability to raise interest in and promote the Charity’s work and to nurture others to do the same.
- Understanding of marketing techniques and processes including use of digital ad social media platforms.
- Proactive collaborating and networking skills to work across diverse stakeholder groups
- Proficiency in Microsoft Office Suite, especially Excel.
- Tactfulness to professionally handle ambiguous and complex situations.
- Politically astute; is able to read situations appropriately and exhibit sound judgement.
- Exceptional organizational and time management skills with the ability to prioritise/organize a busy and varied workload to meet work deadlines.
Personal qualities
- Entrepreneurial. Devises new approaches and assesses effectiveness.
- Respectful, non-judgemental and empathic.
- Sets clear expectations, enthuses, encourages and supports others to achieve goals.
- Demonstrates respect for confidentiality and boundaries.
- Takes ownership and shows commitment to organisational excellence.
- Resilient and tenacious.
- Flexible, pro-active and open attitude to work.
- Able to work outside normal office hours as necessary. (Events, donor meetings etc.)
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Why Join Us:
·Impact Matters: Join a team where your work directly transforms lives and contributes to a healthier community.
·Personal Growth: We offer professional development opportunities that will enrich your career and help shape the future of mental health services in Swindon.
·Collaborative Culture: Work alongside like-minded individuals who share your passion for making a meaningful impact.
What You'll Do:
-Quality Advice and Guidance: Provide high quality support to managers and staff for all HR related matters.
-Effective Communication: Work collaboratively and ensure effective and appropriate communication with and between staff, managers and the Senior Leadership Team
-Innovation and Engagement: Channel your passion for employee engagement and contribute and promote a positive employee relations climate
HR Generalist Support
· Provide high quality professional support to managers and staff for all HR related matters.
· Undertake general HR tasks as required and appropriate to the role.
· Support employment-related enquiries from staff and mangers.
· Carry out administrative tasks including general HR administration as and when required.
· Work closely with core infrastructure roles, including aspects of finance and recruitment.
The client requests no contact from agencies or media sales.
Citizens UK
Citizens UK is a people power alliance of diverse local communities working together for the common good. Our mission is to develop leaders, strengthen civic organisations and make change. Our 550 member communities are deeply rooted in their local areas and connect every day to the lives of hundreds of thousands of people. Through the method of community organising we enable people experiencing powerlessness to develop their leadership and come together with the power and strategy to make change.
This leads to hundreds of neighbourhood improvements - from zebra crossings outside primary schools to renovated public toilets in cemeteries. And it leads to some of the biggest campaign impacts in the UK, such as winning over £2 billion of wages through the UK Living Wage campaign, securing a legal cap on the cost of credit to control exploitative lending, and ending the detention of children for immigration purposes. We enable local campaigns to grow into large-scale social change projects such as the Living Wage Foundation, Parents and Communities Together (PACT), Sponsor Refugees, and Refugees for Justice, that form an integral part of our theory of change. The most prominent of these is the rapidly growing Living Wage Foundation with a network of over 13,000 accredited Living Wage Employers across the UK.
Purpose
This role will report to the Senior Project Manager, Learning & Innovations Unit, and will be responsible for providing executive assistance to both the Deputy Director (DD) and the Finance & Operations Director (F&OD). The main duties include scheduling meetings, handling correspondence and assisting with the management of projects that both Directors are involved in. To be successful in this role, you will be able to initiate, meet deadlines and communicate effectively. Ultimately, you will be identifying and addressing the needs of the Deputy Director and the Finance & Operations Director, performing management and administrative tasks and building good working relationships to increase the effectiveness of the organisation.
Main Responsibilities
Working as the Executive Assistant & Project Manager your main responsibilities will include:
Contribute towards CUK’s mission and strategic objectives through Executive Support function
· Manage DD and F&OD’s diaries including booking meetings, scheduling attendees and organising venues, in person and online.
· Manage DD and F&OD’s correspondence including prioritizing and responding to emails.
· Schedule Appraisal and Supervision meetings and visits: ensuring both Directors’ time is well used through proper preparation and follow-up with direct reports, other local staff and external stakeholders.
· Process expenses.
· Maintain an electronic filing system, ensuring processes and software are up to date and in working order.
· Provide management and administrative support to assist DD and F&OD in their workload.
Build and manage projects and achieve work targets effectively
· Co-ordinate projects and ensure follow-up with team members where required.
· Create and manage systems to monitor performance of the Chapters, Projects and staff supervised by DD: e.g. through reporting mechanisms and supervisions and appraisals.
· Maintain an action log for DD including following up with those responsible to ensure actions are taken. Manage DD’s workflow and to-do list, assisting with prioritisation and the delegation of tasks to staff.
Learning, expertise and inclusion
· Undertake appropriate personal and professional development.
· Provide others with relevant and helpful advice and technical support.
· Proactive in maintaining own wellbeing at work.
Develop and manage internal and external relationships
· Build and maintain good working relationships with staff and stakeholders.
· Schedule meetings as required, setting agendas and circulating any papers.
· Work collaboratively across Citizens UK to ensure that interactions meet the expectations of our network and stakeholders.
· Take minutes at meetings as requested e.g. Executive Team, CUK Leadership Team, staff meetings and external meetings.
· Manage and coordinate work within team and colleagues across CUK.
· Effectively liaise with external stakeholders, suppliers etc.
Communications
· Assist with drafting and producing communications e.g. newsletters, emails and other media, liaising with the Comms Team.
· Attend/dial in and take minutes of meetings.
· Provide team and stakeholders with regular, timely communications.
· Attend meetings and represent CUK effectively to audiences in meetings and at events.
Knowledge Management
· Ensure data is handled and managed in a GDPR compliant manner.
· Maintain an electronic filing system, ensuring processes and software are up to date and in working order.
Generate income and resources
· Assist with funding applications to generate project income.
· Ensure careful use and stewardship of CUK’s resources when booking venues, travel and incurring other expenses.
· Process expenses.
· Create and manage admin systems to track income resources effectively.
Person Specification
REQUIREMENTS
ESSENTIAL (E), DESIRABLE (D)
QUALIFICATIONS
· Degree or Diploma in Business Administration or associated subject (D)
EXPERIENCE
· Provision of administrative and diary assistance to Executive level (E)
· Experience of handling a wide range of correspondence (E)
· Project management skills to track and monitor progress across teams (E) (D)
· Taking and writing minutes, developing reports and presentations (E) (D)
KEY SKILLS AND KNOWLEDGE
· Able to build relationships with a range of people and communicate clearly (E)
· Advanced level Microsoft Office, particularly Word, Excel, PowerPoint, SharePoint and Outlook (E)
· Diplomatic approach and discretion in handling sensitive and confidential information. (E)
· Previously developed time management and prioritisation skills. (E)
PERSONAL QUALITIES & VALUES
· Ability to take initiative and work independently (E)
· Self-motivated and adaptable (E)
· A positive enthusiasm for working within third sector and aligned with Citizens UK’s values (E)
The deadline for applications is Friday, 12 April 2024 at 9:00.
Interview are scheduled to be held on Monday, 22 April 2024. (Subject to change.)
The client requests no contact from agencies or media sales.
This is an exciting time to join Stoll in this new role in the Fundraising and Communications Team.
The role is full time and offered as hybrid working. It will support community fundraising activities including challenge and sponsored events, organising volunteer fundraising activities and working with local communities to raise funds for Stoll. The role also supports our communications functions at the organisation.
As part of the role you will;
- Be responsible for achieving agreed fundraising targets and the activity needed to achieve them.
- Be responsible for the cultivation and effective stewardship of both existing and new individual supporters, clubs and organisations.
- Work closely with the fundraising and communications on marketing collateral and using diverse forms of media to promote existing and new fundraising activity to maximise participation in community fundraising events.
- Ensure that all communications and marketing material aligns with brand standards
- Identify, research and develop new income generating opportunities within the community.
- Support and increase our partnerships with local businesses and organisations to involve them with all Community and Events fundraising opportunities and activities.
- Update the database with all income and other information.
This is a great opportunity for someone to learn more about working in a busy and exciting team. If you have knowledge of fundraising and communications and interested in supporting veterans with housing and support services, we want to hear from you.
Closing date for applications: Friday 29th March 2024
Interviews: W/C 08/04/2024
We are seeking talented and experienced senior managers to lead the organisation’s Workforce and Living Well Programmes.
Position: Programme Lead x2 roles (Workforce or Living Well Programme)
Location: Remote/Hybrid
Salary: £50,000-£60,000 per annum pro rata
Hours: Full time, 35 hours per week (negotiable)
Contract: Permanent
Benefits: 25 days paid holiday (rising to 29 days with service increments) plus 8 bank holiday, Personal Pension Scheme, Healthcare Cash Plan, Employee Assistance Programme, Staff Awards Scheme, Company Sick Pay Scheme, Flexible working patterns
Closing Date: Monday 22nd April 2024
Interview Date: 8th or 9th May
About the Role
As a key member of the Strategy and Impact Directorate, you will establish and lead one of our strategic programmes and focus on building key relationships, developing a portfolio of projects and helping us achieve our strategic ambitions.
You will be able to draw on the organisational resources, bringing them together around the problem with a clear and unrelenting focus on impact. Whilst it is important that you bring an effective and efficient approach, it is also critical that you bring creativity and vision to enable the programmes to realise their full potential.
As an experienced senior manager, you will lead the organisation’s Workforce Wellbeing Programme, bringing together a range of projects and activities that respond to the challenges and emotional distress faced by the NHS workforce on a daily basis.
Or, you will lead the Living Well Programme, bringing together a range of projects and activities that respond to the challenges presented by inequality and help to unlock the power of people and communities to create health, maintain good health and to manage as effectively as possible whilst living with one or more chronic conditions which in turn seeks to reduce or avoid demand on NHS services
About You
Whichever Programme you lead, you will have experience of:
· Leading complex multi-partner and stakeholder programmes in the VCSE or public sector
· Leading large programmes including programme management, governance, monitoring, impact measurement and reporting
· Working in an evolving strategic and operational environment and able to maintain and direct impactful programmes through periods of change
· Building and delivering communication strategies, using learning and insight to drive transformation
· Leadership and people management
· Co-production, collaboration and partnership working
· Working in a team to support the delivery of team objectives
About the Organisation
This is an exciting time to join the organisation as we begin to plan and deliver against our newly launched strategy, to achieve our vision of a future with a thriving NHS and the best possible healthcare for everyone, in which the finance team plays a vital role.
You will be asked to provide a copy of your CV and if selected and a supporting statement outlining how you meet the job description, person specification and any preference for a specific programme, via NFP People. The supporting statement should be no more than 2 sides of A4.
Please indicate which role you are applying for. If applying for both please submit a single CV but a separate personal statement for each outlining how your skills and experience meet the requirements of each role.
Other roles you may have experience of could include Programme Lead, Programme Manager, Programme Officer, Senior Programme Manager, Programme, Programmes, Impact, Engagement.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Marketing Technology & Analytics Lead
Salary Grade 2: GBP 42,704 - 49,537 (if London based and full time). Range is dependent on experience.
Locations: United Kingdom (remote/hybrid).
This position can be 4 or 5 days per week with salary adjusted pro-rata.
If you would like to apply for this position, please submit your CV and cover letter using the link provided. Please note that we are looking to make an appointment as soon as possible, so interviews will be scheduled on a rolling basis.
The Organization
The Fund for Global Human Rights (the Fund) is a leading supporter of on-the-ground human rights groups around the world. Dedicated to supporting the most effective human rights organizations in regions from Latin America to Africa to Asia, the Fund offers grants and facilitates technical support to ensure the long-term effectiveness and viability of frontline groups working in challenging conditions with scant resources.
The Fund is a group of 60+ passionate people working to strengthen human rights around the world. Since its founding, the Fund has raised and invested millions into supporting the work of 1,100+ activists and organizations in more than 80 countries. The Fund is registered in the US and the UK with approximately 40 staff based in these locations, and a further 20+ in other locations around the world. The Fund has grown organically over the last 20 years and aspires to be a fully global organization.
As an employer active in the field of human rights, The Fund is deeply committed to the overall well-being of its staff. It envisions a people centric workplace characterized by our organizational values of respect, integrity, agility, sustainability, and inclusivity.
The Position
The Communications and Marketing team works to build the Fund’s brand presence and visibility with key audiences, delivers campaigns to grow its digital community and pipeline of individual donors, and leads on strategic communications projects to further the organization’s programmatic and developmental objectives. The team is made up of four committed individuals, not including this post, and current team members are based across the UK and US.
Reporting to the Director of Communications and Marketing, the Marketing Technology & Analytics Lead works to ensure that all communications and marketing activities are maximally robust, well-optimized and data driven. The post holder will provide data management, tracking, analysis, and ongoing systems maintenance and development. They will act as the lead product owner of our WordPress website, ensuring it is optimized for the best possible SEO and User Experience, oversee our email, donation, and content platforms, and work closely with our Salesforce Administrator to manage all integrations between these systems and our Salesforce CRM.
The Marketing Technology & Analytics Lead will also create and oversee analytics dashboards that allow the team to track and measure its performance across the full range of communications, marketing, and fundraising activities, and will be responsible for collating key actionable insights that can inform cross-team learning and continuously improve our digital communications and marketing strategies.
This is a fantastic opportunity for an experienced data and technology professional to take the next step in their career and use their skills to make a real difference to communities around the world. The successful candidate will gain knowledge of the full range of communications, marketing, and fundraising mix in the context of an agile and impactful international human rights organization. The role includes significant potential for learning across a range of technical areas and broader communications projects.
Essential Duties
We are aware that many candidates may have stronger experience in some areas of listed responsibility and less experience in others, and we are willing and able to work together on a professional development plan for the right candidate.
- Work closely with the other members of the Communications and Marketing team, across the full range of web, paid and organic social, and email marketing, assessing analytics and technology needs and offering technical insights that can inform optimizations and future strategies
- Manage and build dashboards and reporting templates that maximize insight across all digital marketing, communications, and individual giving metrics
- Act as the overall technical owner of the organizational website, building new website pages as needed and ensuring the best possible user experience
- Manage the infrastructure of the Fund’s email marketing platform, MailChimp, providing support to others in the team on technical MailChimp projects, such as implementing automated journeys, managing audience segments, and producing templates that require HTML or CSS coding
- Manage the Fund’s donation platforms (currently Funraise) and build unique donate pages, pop-ups, and campaign page templates as needed, using HTML, CSS, and JavaScript where necessary
- Ensure the flow of data between the Fund’s marketing platforms and Salesforce, working across teams to provide technical support on integrations and cross organizational systems, and scoping any platform improvements
- Lead on Search Engine Optimization and Search Engine Marketing, overseeing the Fund’s Google Ad grant account and utilize it to help increase website traffic
- Manage and update supporter and transactional data to ensure an elevated level of hygiene and manage the synchronization of all data between all marketing tools and Salesforce
- Work with the Communications and Marketing and Individual Giving teams to inform the conceptualization and planning of fundraising campaigns and manage their implementation from a technical perspective, and work alongside colleagues throughout their campaigns to ensure accurate data management and analysis
- Coordinate and lead on the management of the team’s video, photo, and audio libraries, ensuring all assets are appropriately downloaded, compressed, tagged, and stored
- Collaborate with the IT team to ensure the security, analytics, and implementation of all external communications technologies
- Take on other ad hoc internal and external communications-related projects and learning opportunities in line with organizational needs and the post-holders' abilities.
Minimum Qualifications
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At least 3 years’ experience in an equivalently technically orientated role, preferably at a charity/for-purpose organization and/or in a start-up environment
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Experience with tracking, collecting, and analysing digital marketing data across several digital platforms incl. ads, email, social + website
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Experience using Mailchimp or an equivalent email marketing system as a technical user
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Demonstrable experience using WordPress CMS, with a good foundational knowledge of HTML, and the willingness and ability to learn CSS and JavaScript
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A working understanding of key principles in Search Engine Optimization and User Experience Design with a willingness and ability to continue building on these skill sets
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Working understanding of data protection and other relevant regulations in Europe and the US
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Strong project management experience, including working with stakeholders across teams to assess needs, recommend strategies, set goals, and establish and meet deadlines
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Good interpersonal skills and ability to explain technical concepts and make recommendations for colleagues at various levels of understanding
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Fluency in English.
Preferred Qualifications
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Demonstrable experience managing integrations between CRMs and digital marketing platforms
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Experience with Google Ads (or other forms of digital advertising) and/or SEO strategies
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A proficient level of HTML, CSS and JavaScript skills for web and email
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Experience of basic graphic design for web (including tools such as Figma)
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Knowledge of online privacy and digital security best practices
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Experience using PowerBi or similar data visualization software
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Experience of working in a remote, internationally, and culturally dispersed organization
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Understanding or experience working on issues related to human rights, international development, or grassroots activism.
The client requests no contact from agencies or media sales.
We have an exciting opportunity available to work closely with all areas of our ministry, managing the IT, AV and Health & Safety infrastructure across the organisation. The role is wide ranging and will best suit an individual keen to learn new skills, with training available to support development and knowledge growth. Through the role you will help ensure that the organisation is operating in a safe manner, with IT and AV systems in place that can help the ministry to seek continuous improvement and growth.
Your key responsibilities will include:
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Provide IT support across all of the departments including databases, application forms (e.g. through TOAS & Formstack), Google Workspace, computer hardware, phone systems and networking.
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To provide education, training and ongoing support of staff with all online systems, including Safety Cloud, Ninox, BrightHR and iHasco.
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Management of the conference hall sound studio and mobile sound systems used for delivering the AV requirements of lectures, holidays and events across the site, including organising rotas and the training and supervision of students, staff members, ministry assistants and other voluntary workers in the running of it.
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Oversight of the charity’s Health & Safety, working closely with our Health & Safety contractor (Citation) who act as our competent person, to maintain safe processes and practices that abide by regulations.
About you:
You will be expected to have the essential skills, knowledge and experience listed below.
Essential Skills:
- Strong hardware and software IT skills, with the ability to maintain and develop our network of computer and internet systems, booking/application systems and the vast array of software needs
- Knowledge and experience of Health & Safety, including safe ways of working
- Audio Visual experience including audio mixing, lighting and projection
- Ability to communicate effectively with other staff members and contractors
- Willingness to learn new skills and promote continuous development in our Health & Safety practices
Desirable Skills:
- Mac OS competence
- Database Management
- Knowledge of Google Workspace
- IOSH Managing Safety certification (On the job and formal training will be available, however a background in this area will be helpful)
The client requests no contact from agencies or media sales.