Policy And Advocacy Administrative Assistant Jobs in Cardiff, Wales
Business & Human Rights Resource Centre is seeking an experienced researcher to conduct and help manage our work on human rights along the renewable energy value chain, from extraction of transition minerals to renewable energy installations, and support our work on contributing to a just and equitable energy transition.
Details
- Reports to: Programme Head: Just Energy Transition and Natural Resources
- Salary: GBP 37,500-40,000, commensurate with experience and adjusted according to location (the range is aligned to London cost of living; if based in another location, the range will be adjusted down accordingly)
- Closing date: 12 April 2024
- Location: UK, Germany or remote. If remote, candidates must be located in CET-1 / CET+2 time zones (GMT/WAT/EET/EAT/SAST or equivalent)
- Contract type: Full time (35 hours/week), 1-year (with possibility of extension)
- Annual leave: 24 days/year
- Start: As soon as possible
About the organization
Business & Human Rights Resource Centre works with diverse allies and partners to put human rights at the core of companies’ business models and end abuse; to support communities and workers in securing their rights and accountability for corporate abuse; and to encourage governments to create the right regulation and incentives to uphold human rights in business. We are a global organization rooted in five continental regions, comprised of a Global Team of 80. Global Team members work with a rich network of human rights advocates in ten languages, and place strong emphasis on our alliances with grassroots organisations facing often profound inequalities of power in protecting their rights. The efforts inform our ability to influence responsible business, investors, and governments for transformative change.
Our work covers the full gamut of human rights in business, with particular focus on three thematic programmes: just energy transition and natural resources; accountable digital technologies; and workers’ rights in global supply chains. These are strengthened by three cross cutting themes: civic freedoms and human rights defenders; corporate legal accountability; and racial and gender justice.
About the position
The Just Energy Transition and Natural Resources programme is focused on advancing human rights in business, in support toa fast and fair transition to clean energy and zero carbon economies. We seek to promote human rights across the renewable energy and batteries value chain. We are focused on mining for transition minerals, the installation of renewable energy where the fast transition is increasingly endangered by companies’ poor human rights record and policies, the lack of investor due diligence, and the absence of adequate regulation. A just transition will be one that, at minimum, ensures respect for human rights, fair negotiations, and shared prosperity with workers and communities.
The successful candidate will help lead strategic research and analysis on the renewable energy value chain from a corporate accountability perspective. This will include generating new insights and propositions for a more just energy transition through the analysis of structural causes of corporate abuse in these supply chains. In particular, the researcher will help us deepen our efforts to embed human rights, and protect and amplify the voices of human rights defenders, as an essential part of the response to the climate crisis, and a core component of the global work towards a just transition. As the Resource Centre expands its advocacy on improving the human rights policies and practices of companies in the renewable energy value chain, the senior researcher will play a key role in supporting:
- Research on community engagement, community equity models and other forms of benefit-sharing – focusing in particular on (i) unpacking cases and recommendations for ‘meaningful engagement’ with communities in the context of transition minerals mining projects, (ii) examples of Indigenous co-ownership and ownership of renewable energy and mining projects;
- Regional teams in their work on local just transitions and evidence of corporate abuses in the context of the current boom of exploration, licensing of transition minerals mining projects;
- Advocacy towards and engagement with investors and their coalitions on our just energy transition messaging and core products - Transition Minerals Tracker, Renewable Energy Benchmark, and investor guidance;
- Development of policy recommendations on the just energy transition from a business & human rights perspective; and
- Representation of the programme in key civil society fora and coalitions.
Responsibilities
Responsibilities will include:
- Conduct and help manage in-depth research: design and help lead team in delivering high impact research and analyses that assess company abuses, policy, and practice in renewable energy and transition mineral mining sectors, particularly through the team’s core products including the Transition Mineral Tracker, Renewable Energy and Human Rights Benchmark, and resources and guidance for investors. Lead on research and writing of a briefing focused on examples and lessons learnt around engagement with communities in the mining sector. Play a leadership role in identifying opportunities and advancing the Resource Centre’s research beyond its current core products along the renewable energy value chain, including research on transition minerals and value chains, for the theme.
- Develop high quality written and digital materials: Curate and write compelling content for our website and outreach, including reports, blog posts, briefing notes and papers, and articles to be submitted to relevant media outlets.
- Conduct outreach with companies: take up allegations of abuse with company HQs to seek responses to allegations of human rights abuse, conduct follow-up outreach for remedy and build relationships to enhance human rights due diligence;
- Strategically engage with investors and their coalitions on the salient risks of the sector and coordinate workshops, roundtables, and knowledge sharing spaces, bringing together various stakeholders. Sustain and help build our active network of CSO partners and allies.
- Coordinate with BHRRC regional programmes: Work with regional researchers and our global network of external partners to identify cases of impacts of companies on human rights – with a focus on transition minerals, in order to strengthen our research process, and to strategically identify allegations of abuse for deeper-dive investigations and coordinated advocacy globally.
- Track policy and legislation: Keep abreast of, and in some cases participate in, relevant legal and policy developments, including, e.g., legislation regarding mandatory human rights due diligence, critical minerals, and promotion of renewable energy.
- People management and team support: In coordination with the Head of Programme, closely work with and support a team comprised of a researcher and a research assistant, share administrative tasks, and assist with the management and training of staff members where appropriate. <span data-ccp-charstyle="normaltextrun" style="-webkit-user-drag: none;-webkit-tap-highlight-color: transparent; user-select: text;background-image:var(--urlContextualSpellingAndGrammarErrorV2, url(" data:image="" svg+xml;base64,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"='));" border-bottom:transparent;background-position-x:0%;background-position-y:100%'="">Possibility of line managing at least one person.
- Contribute to strategy development for the programme and regions: Help design and implement, in collaboration with the Head of Natural Resources and Just Transition and regional heads, strategies for the Natural Resources and Just Transition portfolio and across regions.
- Representation: Represent the organization at meetings, conferences, and other gatherings, as well as in engagements with donors and other key stakeholders. Sustain and help build our active network of CSO partners and allies.
- Travel: Undertake regional and international travel for research, outreach, scoping, communications and/or representation.
- Other: other responsibilities as appropriate and relevant to the role of Senior Researcher: Just Energy Transition and Natural Resources
Essential skills and experience
- Commitment and expertise: Strong experience working on the just energy transition, transition minerals and/or broad natural resource sector, with renewable energy supply chain expertise highly desirable, and knowledge of Indigenous Peoples’ rights an advantage. At least three years’ experience in project delivery, research, campaigning, or policy and advocacy in these areas. A clear understanding, vision, and strategic insight on human rights in business and the global economy is essential. Global South or direct experience working with/for/on behalf of Indigenous communities, is an advantage.
- Research, analytical, and writing skills: Strong experience in researching and writing briefings. Skill and enthusiasm to deliver compelling evidence and analysis, handle big data sets, and design rigorous methodologies regarding corporate abuses of human rights. Able to search and identify relevant information online and offline; adept at undertaking systematic data collection to a high level of detail and accuracy; ability to generate compelling and feasible propositions for change in policy and practice that drive systematic change. Experience in understanding corporate finance, different ownership structure, investment structures in private and public markets, and/or alternative economic models is highly desirable. While not a large part of the role, experience in conducting primary research at a community level is desirable.
- Communication skills: proven ability to effectively communicate to a broad range of audiences, through a range of channels (briefings, benchmarks, blogs, dashboards, etc.), especially on digital platforms. Excellent writing ability and English language skills are required. French or Spanish desirable. Strong speaking skills and experience representing organisations to external audiences are critical.
- Partnership: Commitment to, and at least three years’ experience in working with diverse international partners. Experience working with Indigenous communities or Human Rights Defenders in the natural resource /environment and land context highly desirable.
- Strategic thinking: A strong understanding of natural resources and human rights in a global context is essential. The ability to grasp, analyse, summarise, and present complex information coherently to external audiences is required. Demonstrated experience thinking critically about impact is required.
- Values: Strong, demonstrated commitment to human rights, and a just transition, as well as to the values and ethos of the Resource Centre.
- Team player: Experience of working in high performing multi-cultural and international teams, working with colleagues to deliver high impact programs. Experience working remotely desirable. Commitment to building relationships with remote, inter-disciplinary, and culturally diverse teams.
- Organisation and initiative: Able to work efficiently and methodically to support achievement of deliverables; strong prioritization skills; self-motivated and organised; and comfortable working independently within agreed framework while maintaining communication with a global team in different time zones and geographies.
The Business & Human Rights Resource Centre is a diverse, global team. We are committed to providing equal opportunities for everyone regardless of their background and we acknowledge that people from certain backgrounds are under-represented in this area of work and seek to directly address that through our hiring practices. We particularly encourage applications from women, BAME applicants, people with disabilities, and people who identify as LGTBQ+ or Indigenous. Given the focus of the work, if you identify as an Indigenous, Aboriginal or First Nations person, we encourage you to self-identify on your application.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We have an exciting opportunity for someone with excellent communication skills to join the staff of a social enterprise. The core function of this role is to handle new business enquiries from prospective clients, discussing the most appropriate service to meet clients’ needs, delivering the sales process and supporting the team manager. With big plans for the future, we want you to be part of a strong team committed to delivering excellence and achieving success in line with our commercial and social objectives.
You will be an excellent communicator with good interpersonal skills and experience of working in a client-facing advice or sales role. A proven ability to provide clear and coherent information via the telephone in a way that is accessible to a broad client base is essential.
The successful candidate will be able to establish a good rapport with clients and stakeholders in a professional and caring manner, upholding brand values.
In return, you can look forward to working with a small but highly-skilled and dynamic team, and having influence over the future strategic direction of the company. We also offer a competitive salary with performance-related bonus and an excellent benefits package.
MAIN DUTIES
1.Providing operational support to Business Development Manager, including taking telephone enquiries from clients and arranging sales consultations. Supporting the Business Development Manager with sales consultations during holidays and at peak periods.
2.Being first point of contact for new business client enquiries, responding to messages from new clients and scheduling sales consultations with prospective clients. This includes acting on new referrals for paid service consultations within 24 hours, identifying and advising on the best service to meet the client’s needs from initial assessment of their situation, and promoting confidence in Beacon and our ability to meet the client’s needs.
3.Drafting and sending detailed estimates to prospective clients following initial consultations and following up to close the sale.
4.Establishing a rapport with prospective clients, utilising Beacon’s reputation within the industry to generate business and maintaining excellent communication throughout the sales journey.
5.Managing the case allocation process including responsibility for ensuring cases are allocated in a timely way according to case deadlines.
6.Generating and sending out contracts and associated paperwork, and processing completed contracts for clients engaging in a paid service. Liaising with caseworkers for a smooth handover of the new case, ensuring that expectations are met and key deadlines understood by the caseworker.
7.Maintaining good communication with colleagues in the Information and Advice team to facilitate the smooth transfer of prospective clients from an advice call to a paid service consultation.
8.To keep relevant and sufficiently detailed case records following each client contact, ensuring that all client information is kept up to date in line with Beacon’s systems and procedures, including data protection policies.
9.Keeping sales data software up to date and producing monthly sales reports for Managing Director.
10.Responsible for the effective operation of client administrative procedures including operating and maintaining database and filing systems.
11.Arranging for the safe and secure transportation of sensitive client files and medical records for caseworkers and clients.
12.Attending line management, supervision and team meetings as appropriate.
13.Provide organisational, administrative and secretarial support to the sales and casework teams as required.
STAFF BENEFITS: Pension Scheme, Generous Annual Leave Entitlement, Death in Service Benefit 4x salary, Flexible Working, Health & Dental Care Plan, Professional Development Plan, Employee Rewards Scheme (Perkbox) and Performance-Related Bonus.
Background Information
NHS Continuing Healthcare (CHC) is the name given to a package of healthcare that some people need to receive due to disability, accident or illness. People who are eligible for CHC have the full cost of their care and accommodation funded by the NHS. This relieves families of sometimes astronomical care bills.
The criteria for determining who is eligible for CHC are highly complex and can be very difficult to understand. The assessment process is lengthy and detailed. Likewise, the appeal process can be very daunting and perplexing.
Beacon’s roots are in a service provided by Age UK Oxfordshire, to provide free advice and support to families trying to navigate the CHC system. Beacon is a social enterprise that spun out of this service ten years ago and has supported over 100,000 families across England.
Beacon provides a free CHC advice service, funded by NHS England, as well as advocacy and representation charged at a lower cost than many legal firms. We are well renowned as England’s foremost experts in CHC and frequently advise policy-makers on policy changes and updates to the guidelines.
Our Values
At Beacon, we employ people who want to do things differently to other organisations working in this field. Five values sum up our culture and how we treat our clients and our staff:
- Ethical
Commitment to our clients
We operate with honesty and integrity. We are transparent about our funding set-up and our fees, which we keep as low as we sensibly can. We never ‘hard sell’ our services, we keep you informed at every step, and we always give our honest opinion of your chances of success. As a social enterprise, we donate any profits to charity.
Commitment to our team
We operate with honesty and integrity, and always work hard to get the best results for our clients and the business. We work to high standards, and trust our people to respectfully speak out if we fall short.
- Expert
Commitment to our clients
We pride ourselves on being recognised as leading independent experts in NHS Continuing Healthcare (CHC). We apply our knowledge and experience to help every case and caller. We also strive to improve CHC for everyone, by training health and social care professionals.
Commitment to our team
We are the leading experts in our field. We encourage and value innovation and evolution in what we do, and how we do it. We are united in developing the business and its services.
- Personal
Commitment to our clients
By listening carefully to you and the people who really know about your care needs, we can provide excellent advice and powerful advocacy tailored to your unique situation.
Commitment to our team
We get results by getting to know our clients. We do the same with our people, offering flexible working options to suit your circumstances, and taking time out to have fun as a team.
- Compassionate
Commitment to our clients
We are mindful of the immense stress that our callers and clients can be under, at what is often a really tough time. We do our best to lift some of that burden by providing a quality service that you can trust, and by being compassionate and courteous at all times.
Commitment to our team
The nature of the work can be stressful and emotionally draining. We take care and time to look out for each other, and encourage healthy work habits.
- Rewarding
Commitment to our team
We take the time to celebrate success and are inspired by one another’s achievements. We provide a generous and varied suite of benefits that can be enjoyed by our people and their families.
The client requests no contact from agencies or media sales.
This is an exciting opportunity to join Turner Contemporary at a pivotal moment. Under the new leadership of Clarrie Wallis as Director with Matthew Slotover (Founder and Director, Frieze) as Chair, our Development Manager will play a career-defining part in plans. You will help deliver our refreshed vision as we significantly shift our operating model.
We are looking for a Development Manager to work closely with the Director and Head of Development to develop and deliver Turner Contemporary’s fundraising strategy, predominantly focused on giving circles, major donors and unrestricted regular and one-off supporters, as well as supporting fundraising efforts and co-ordinating relationships with trusts and foundations.
Our ideal candidate is an experienced, high performing and target driven Manager, with a demonstrable track record of securing gifts and donations from mid-high value individuals and corporations, and a deep understanding of the principles of successful relationship stewardships, across a diverse group of donors, patrons and partners.
Please download the Development Manager Job Pack for more background information and the full job specification.
Deadline for applications: 12pm Friday 12 April 2024
First interviews to be held online: Thursday 25 April 2024
Second interviews to be held at Turner Contemporary: Date to be confirmed
The client requests no contact from agencies or media sales.