Policy Involvement Officer Jobs
We are looking for a Chief Officer who will be responsible for the day to day running of the charity as well as working with the Trustees to take the organisation forwards. The successful candidate will have experience of working with adults with learning disabilities, will have skills in finance, management and IT, and will enjoy working in a busy environment where there are changing demands and priorities throughout the day.
At Oak Tree Farm we are committed to providing a high quality, supportive environment where adults with learning disabilities, our Team Members, are the centre of everything we do. The farm has livestock, growing fields, greenhouses, polytunnels and a tearoom as well as craft rooms, a cottage garden, pottery and shop. Our Team Members are involved in every aspect of life on the farm and the farm is firmly embedded in the local community with Team Members providing gardening services to local people as well as volunteering on the Sandon Estate.
Oak Tree Farm provides a unique rural working environment where people with learning disabilities gain the skills, independence and confidence to take
The client requests no contact from agencies or media sales.
Women’s Pioneer Housing is a values led organisation with residents at the core of every service we provide. The role of the Resident Engagement and Resolution Officer is multi-faceted, not only will you be driving and delivering a growing resident engagement programme you will also handle the administration and complexity surrounding formal complaints.
This is a key role to support the organisation to deliver a service responsive to our resident feedback, as well as meeting governance arrangements and external scrutiny around resident involvement and complaints.
You do not need to have direct experience in these areas, but you must be astutely organised, assertive to chase management members to meet their deadlines and be adaptable.
The transferable skills you have will allow you to work collaboratively with staff across the organisation and with our residents. Your interpersonal skills will allow you to professionally and positively interact with different groups of stakeholders, building relationships where you are trusted and inspire confidence.
You will contribute to ensuring our quality standards are met and our services deliver in meeting our resident’s expectations. To do this you will be able to translate information, policies and legislation demonstrating excellent verbal and written communication skills in your dealings with stakeholders.
We provide homes for women of all ages and backgrounds and work closely with our residents to review and continuously improve our homes and services. Our colleagues represent our resident communities and our workforce is also diverse. We welcome who you are, what you are and what you bring and will eradicate discrimination on the basis of race, religion, sex, gender identity, sexual orientation, disability, pregnancy and maternity, age and marital status. We also recognise that people can be disadvantaged by their social and economic circumstances, and we work to eliminate discrimination and disadvantage caused by social class. We appreciate applicants from all backgrounds.
What we offer
We offer hybrid working and flexi time working. You will be fully enabled to work from home with a laptop and mobile phone provided. Embracing our one team ethos, our entire team work together at our head office at least one day each week which will support you in your work bringing opportunities for you to build positive relationships with colleagues actively enhancing our culture.
We will provide a comprehensive induction programme with an opportunity to learn, develop and drive your own work.
Our benefits package includes:
- 26 days annual leave plus bank holidays rising to 29 days after 5 years of service.
- A generous flexi-time working arrangement, enabling you to accrue up to 26 days additional time-off in lieu each year
- A generous pension scheme
- Retail portal benefits programme
- Heath and well-being councelling
- Membership with the Chartered Institute of Housing
How do I apply?
Please send us the following three documents
- An up-to-date CV which shows your full career history, we recommend that this is no longer than two pages;
- A supporting statement marked “Resident Engagement and Resolution Officer” explaining why you are interested in this role and detailing how you fulfil the person specification.
- A completed Diversity Monitoring form.
Applications must be received by 12noon on Tuesday 29 April 2024 with the subject heading “Resident Engagement and Resolution Officer”
We will hold face-to-face interviews for this role on the week beginning on 6 May 2024. We will contact successful applicants directly to organise interviews.
To offer single women access to safe, secure and good quality affordable homes and services that enable women to live a good quality of life.
Job Title: Senior Policy Research Officer
Directorate: Strategy and Knowledge
Team/Department (if specific): Policy and Public Affairs
Salary range: £35,423 (plus £3,366 London weighting)
Location: London (hybrid working, with at least one day- Tuesday- in the office). The post holder will occasionally be expected to travel to locations across the UK.
Working hours: 35 hours (flexible working may be considered)
Date Written/ Amended: March 2024
Context and Background
The NSPCC's vision is that together, we can stop child abuse and neglect. Through the collective power of our staff, volunteers, supporters, partners, and over 100 years of experience we will move closer to achieving that vision.
We launched our ten-year strategy in 2021, which is centred around three impact goals. This is the difference we want to make by 2031:
1. Everyone plays their part to prevent child abuse: we'll work together to make it easier for everyone to play their part and create a social safety net that prevents child abuse and neglect.
2. Every child is safe online: together, we'll transform the online world, so it's safe for every child to go online.
3. Children feel safe, listened to and supported: more children will be able to speak out, so they feel safe, listened to and understood - and abuse doesn't shape their future.
The Policy and Public Affairs (PAPA) team is part of the Strategy and Knowledge Directorate at the NSPCC. The Directorate exists to help shape the world around us - and what the NSPCC does - so that it reflects what we have learned and can help keep children safe from abuse.
The PAPA team works across the four nations of the UK to influence legislation, policy and practice to ensure they are as effective as possible in keeping children safe. We focus on policy priorities through our five core workstreams: the child protection system and children's social care; early years and health; child sexual abuse; online safety; and young victims and witnesses.
We are recruiting a Senior Policy Research Officer to develop and deliver our early years and health policy work to deliver real change and reform in the best interests of children.
The post holder will work in the UK/England part of the Policy and Affairs Team focussed on influencing the Westminster Government. The role involves a variety of responsibilities including policy research, policy development and public affairs. This is a great opportunity to drive policy work in an exciting policy area, by building a strong evidence base and contributing to effective influencing strategies.
Job purpose
The Senior Policy Research Officer will be responsible for undertaking policy research to achieve the NSPCC's strategic goals, using their skills and experience to strengthen the NSPCC's impact on public policy relating to the early years and health. In doing so, they will make a significant contribution to protecting the youngest children from abuse and neglect
Key relationships - Internal
· Reports to the England Policy and Public Affairs Manager
· Colleagues in the wider Policy and Public Affairs team across the UK
· Colleagues in the Media and Campaigns teams
· Colleagues in the Research and Evidence team
· Colleagues in the Services directorate (to ensure policy development is informed by experiences and learning from our frontline professionals/ volunteers)
· Colleagues in the Participation Unit (to ensure the involvement of young people in policy and influencing work)
Key relationships - External
· Key civil servants and policy advisers in the UK Government
· MPs and Peers in the UK Parliament
· Colleagues in relevant voluntary and statutory agencies
· Practitioner bodies
· Key academics, researchers and research networks
Main duties and responsibilities
· Develop and maintain a high level of expertise on priority policy areas, with lead responsibility for early years and health policy.
· Scope, develop and refine NSPCC policies on priority policy issues, putting forward the economic case for change where possible.
· Analyse a wide range of primary and secondary sources of evidence (such as official data sets and statistics, policy documents, academic literature, economic analyses, FOls and survey data) to develop innovative and evidence-based policy solutions to complex problems.
· Prepare high-quality policy outputs such as briefings, summaries, consultation responses, papers and presentations for internal and external audiences.
· Contribute to the delivery of our research activity, working with teams across NSPCC to assess policy and evidence needs, then design and undertake impactful research projects to address these.
· Contribute to the commissioning of methodologically robust and ethically sound research to investigate a substantial child protection challenge, including by devising clearly defined requirements for the work.
· Manage policy research projects from development and commissioning stage through to completion, providing direction and supervision to ensure the highest standards of delivery.
· Develop and maintain a network of key contacts across parliament, the civil service, and civil society, using this network to amplify the NSPCC's voice and take advantage of opportunities to influence policy making.
· Represent the NSPCC on relevant internal and external advisory groups, meetings, and stakeholder events.
· Act as media spokesperson for the NSPCC on relevant subject areas, including live and pre-recorded interviews as well as background discussions with journalists on policy relating to early years and health.
Responsibilities for all Staff within the Strategy and Knowledge Directorate
There is a set of responsibilities for all staff within each directorate.
· A commitment to safeguard and promote the welfare of children and young people
· To maintain an overview of child protection policy and practice
· To maintain an awareness of own and other's health and safety and comply with NSPCC's Health and Safety procedures
· An active commitment to promoting ED&I, safeguarding and trauma informed practice
· An agile approach to work
· To maintain and develop competence in the use of IT systems
Person specification
1) Strong support for the NSPCC's mission and values.
2) Good understanding of child protection, early years, health or related public policy areas combined with knowledge of the wider legal, government and media context.
3) Excellent policy development skills, with the ability to develop and refine policy solutions to complex problems.
4) Proven ability to undertake research (qualitative and/ or quantitative) and analyse findings, with an ability to design methodologically robust and ethically sound research that is delivered to a high standard and agreed timescales.
5) Experience of successfully presenting research accurately to make a clear and compelling case for policy and legislative change.
6) Excellent communication skills including a clear and concise writing style, combined with good oral presentation skills, that can be tailored to a variety of audiences.
7) Good public affairs skills, with strong knowledge of parliamentary processes, sound political judgement, and experience of contributing to the delivery of influencing strategies to secure support from decision makers in parliament and beyond.
8) Ability to work on own initiative with strong organisational and project management skills, including demonstrable experience of project managing small research projects, working at speed and under pressure when required, while successfully managing project progress, risks and quality.
9) Strong interpersonal skills with the ability to build constructive working relationships with external stakeholders, as well as to work effectively as part of an internal, cross departmental team.
Safer Recruitment
As an organisation, we are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk.
Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with our children and adults.
The recruitment and selection of our people will be conducted in a professional, timely and responsive manner and in compliance with current employment legislation, and relevant safeguarding legislation and statutory guidance.
Our principles:
Always seek to recruit the best candidate for the role based on merit including their skills, experience, motivation and competencies. Our robust recruitment and selection process should ensure the identification of the person best suited to the role and the organisation.
• Committed to diversity and equality of opportunity and will interview all applicants (internal and external) who self-declare at application as having a disability and who meet the minimum requirements in the person specification of the vacancy they are applying for.
• We will make reasonable adjustments at all stages of the recruitment process in order to enable successful candidates who declare disabilities to start working or volunteering their time with us.
• Any current member of staff or volunteer who wishes to apply for vacancies and is suitably qualified will be considered and addressed fairly and objectively based on their merit.
• As an organisation committed to safeguarding, we will ensure all under 18's joining the organisation will have ongoing risk assessments to ensure their role and activities are safe and appropriate.
• All documentation relating to candidates will be treated confidentially in accordance with the GDPR legislation.
Youth Futures Foundation is the What Works Centre for youth employment. We exist to address the significant disparities in youth employment for marginalised groups. We want to ensure that all young people are able to access and keep good quality jobs.
The problem we are aiming to address is growing. It is alarming that there are 788,000 16-24-year-olds not in education, employment and training (NEET), a 13% increase in the last year and more than during the pandemic.
We are looking for a creative, organised and collaborative person to join our ambitious and supportive team. This new role will be central to the effective running of the Policy and Communications Directorate, working across a range of exciting projects as well as essential business as usual processes and channels.
We are looking for someone with an eye for a story, and a positive and flexible attitude to help us communicate our compelling evidence to the right people, through the right channels, at the right time to influence stakeholders and effect change. This is an exciting opportunity to gain skills and experience across the mix of policy, public affairs, marketing and communications.
We currently operate a hybrid model of two-days per week in the office and three-days from home. For more information, please download the job recruitment pack.
The young people we aim to serve – and the challenges they face - are all unique. We are looking to build a team that reflects this diversity. Our commitment to inclusion across race, gender, age, class, religion, identity, and experience forms the cornerstone of our work. We are an equal opportunities, Living Wage and Disability Confident employer and encourage applications from a diverse range of backgrounds representative of our communities. We offer a welcoming and inclusive workplace, where employees are encouraged to have a voice.
The client requests no contact from agencies or media sales.
SENIOR COMMUNICATIONS OFFICER
Salary: £36,000 - £39,500 per annum
Reports to: Senior Health Community Engagement Manager (Talk Cancer)
Department: ?Information & Involvement (Policy, Information and Communications directorate)?
Contract: 14 month fixed-term contract / secondment
Hours: ?35 hours per week
Location: ?Stratford, London, with High-flex (1 - 2 days per week in the office). We are open to further discussions around flexible working for the successful candidate.
Application process: CV and application questions
Closing date: Sunday 28 April 2024, 23:55
At Cancer Research UK, we want to bring about a world where everybody can lead longer, better lives, free from the fear of cancer.
??We are professionals with purpose, beating cancer every day. But we need to go much further and faster. That's why we're looking for someone talented who can help drive forward our vital work to get clear and accessible information out to the public and to help people to take positive steps for their health. Someone who shares our vision, someone like you. ?
At Cancer Research UK, our Health Community Engagement team delivers targeted cancer awareness activity in areas of greatest need across the UK. Our Talk Cancer training equips people with the knowledge, skills and confidence to discuss cancer and health with people in their local community, and to spread key cancer prevention, early diagnosis and screening messages to those who need it most.
Our Talk Cancer programme trains people through interactive workshops delivered by experienced nurse trainers (face-to-face, online, and interpreted into any language), our social media channels, and our newsletter. We also run an internal Cancer Research UK staff training scheme and learning plan on how to talk about cancer. It's an exciting time to join the team with our Talk Cancer programme being central in our work to help to reduce health inequalities. You will help us reach people who need and can benefit from our health information the most.
We now have a great opportunity for someone to join us as a Senior Communications Officer. In this role, you can expect to support the effective development and delivery of Cancer Research UK's Talk Cancer training programme. This role seeks to maximise the reach, targeting and impact of the programme, as well as ensuring optimal engagement with new and existing trainees.
What will I be doing?
Responsible for key aspects of the Talk Cancer training programme, including co-ordinating all programme marketing, managing our Talk Cancer social channels, running our internal training offering and leading our efforts on targeting our training to the highest need areas of the UK.
In particular, you will be:
Leading on promoting the Talk Cancer programme internally and externally. This includes creating proactive marketing plans and materials, generating and responding to relevant promotional opportunities, writing public-facing communications and creating engaging content. This may involve working independently or utilising the channels and expertise of other CRUK teams (e.g. our in-house design team).
Engaging Talk Cancer trainee's by writing and sending regular newsletters and creating content for Talk Cancer's social channels and main CRUK channels
Having ownership of all Talk Cancer web content, with the responsibility to review and update, ensuring the best search optimisation practices are used, as well as reporting on web performance
Managing the 'Talking About Cancer' internal learning plan through updating content, responding to comments, promoting to staff, and reporting on performance
Building and managing effective relationships with internal stakeholders who ensure the quality and accuracy of our content including colleagues in our Health Information & Cancer Intelligence teams
Ensuring programme training content and marketing materials are in line with the latest audience insight, brand requirements and accessibility considerations.
What skills are you looking for?
Strong written and verbal communication skills with an aptitude for creating content, and working with digital and social media formats
Some experience of delivering communications or marketing activity
Excellent organisation and time management skills with proven ability to juggle multiple tasks, prioritise work and meet multiple deadlines
Proven ability to create project plans and coordinate a team of people to deliver activity
Excellent interpersonal skills, with proven ability to build and maintain good working relationships with a range of internal colleagues and external stakeholders
Solution-focussed and able to use initiative to capitalise on opportunities
A proactive mindset, who drives projects forward and is comfortable with working both independently and with the wider team
Good basis of understanding of evaluation and reporting methods.
What will I gain?
Each and every one of our employees contributes to our progress and is supporting our work to beat cancer. We think that's impressive.
In return, we make sure you are supported by a generous benefits package, a wide range of career and personal development opportunities and high-quality tools, policies and processes to enable you to do your job well.
Our benefits package includes a substantial retirement plan, a generous and flexible leave allowance, discounts on anything from travel to technology, gym membership, and much more.
We don't forget people have lives outside of work too and so we actively encourage a flexible working culture.
Our work - from funding cutting-edge research to developing public policy and providing health and cancer information - will change the world. It's exciting to be part of our team.
How do I apply?
We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you quickly, fairly and objectively. Within this application, we'll also ask you to complete a few short application questions.
Please note that, internally, this role is known as Senior Health Community Engagement Officer (Talk Cancer).
Are you passionate about driving real change and making a positive impact on society? Do you thrive in a dynamic environment where your ideas can shape policy and influence decision-making at both national and local levels? If so, join Samaritans and lead our Policy, Public Affairs and Campaigns team, at the UK and Ireland’s leading suicide prevention charity.
• £56,000-£58,000 per annum
• Permanent, full-time role (35 hours per week)
• Hybrid working: Linked to our Ewell (Surrey) office with home working and the option to work from our London office in EC3R
• In office working - we'd love to see you in person at least twice a month
• We are passionate about flexible working, talk to us about your preferences
The Team
The team of seven works alongside people with lived experience, our campaigners, supporters and volunteers to push for the public policy and legal changes that will help us achieve our vision. We work to achieve system change with the Westminster parliament, and influence every government department to play their part in suicide prevention, alongside our offices in the nations.
Why Samaritans?
Make a real difference in the lives of those affected by suicide, all whilst working in a supportive and inclusive environment. As the Head of Policy, Public Affairs, and Campaigns, you'll play a pivotal role in leading our efforts to drive meaningful change to help prevent suicide.
Your Role
You'll lead a dedicated team focused on shaping public policy, influencing decision-makers, and driving advocacy campaigns.
Your key responsibilities include:
• Providing exceptional leadership and support to your team, fostering a collaborative and high-performing culture.
• Crafting ambitious strategies to advance our policy priorities, leveraging evidence-based approaches and best practices.
• Ensuring the development of impactful advocacy campaigns and public affairs work, engaging both internal and external stakeholders to amplify our message.
• Ensuring the voices of those with lived experience of suicide and self-harm are central to our advocacy efforts.
What You'll Bring:
We're looking for a strategic thinker with a track record of successfully managing advocacy work. You'll have:
• Great people management skills.
• Proven experience in developing and executing impactful influencing strategies.
• Excellent communication skills, with the ability to engage diverse audiences effectively.
• Experience in developing inspiring advocacy campaigns that drive change.
• A deep understanding of the current health and public health political landscape in England and the UK
What’s in it for you – our benefits
So, you want to work for us? Good choice. We like it here too. We offer competitive salaries, flexible and hybrid working to suit your needs, family-friendly policies, 28 days annual leave inclusive of wellbeing days and a matched pension contribution up to 5%. You’ll have a structured induction and ongoing projects, secondments & learning opportunities. We also have colleague-led affinity groups made up of people with shared identities.
Your health and wellbeing is our priority. We have a staff community of Mental Health First Aiders, a Health Cash Plan and an Employee Assistance Programme. You’ll have free subscriptions to Headspace (your personal guide to mindfulness, sleep, focus, movement, and more) & Perkbox (an employee benefits platform with online exercise classes). That’s not all. We listen to your ideas and have staff forum and social committee networks.
Hybrid and flexible working
We are a flexible organisation, and we embrace hybrid working – a mix of connecting in person and remotely. We’re aware that the world is changing, and we all want and need different things from our work and home lives. So, if you need to walk the dog, go to the gym, or have commitments outside of work, we’re open to talking through flexible working options that work for you and us.
Being Inclusive
We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from Disabled, BAME and LGBTQ+ candidates, as these people are under-represented at Samaritans.
Application
If this sounds like the opportunity for you, apply. You’ll be asked to upload your CV and answer three application questions. Applications close at 9 am on 22 April. Video interviews likely to be w/c 29 April.
If you're ready to lead impactful change and contribute to our mission that fewer people die by suicide, apply today.
£34,300 - £37,300 per year
Permanent full-time (37.5 hours per week)
Hybrid working with regular travel to our London Bridge Office and to events
What the job involves
We’re looking for a Senior Black Health Equity Engagement Officer to join us in a newly created role in our Black Health Equity Team alongside a Black Health Equity Engagement Officer.
The team will support our community engagement function to build trust and engagement with Black community organisations and leaders across the UK. The purpose being to increase the awareness in Black communities of the risk of prostate cancer and to narrow the health inequalities faced by Black men.
As a Senior Black Health Equity Engagement Officer, you'll be responsible for managing the operational aspects of our charity's Black Men's Health Advisory Group. This includes scheduling meetings, planning agendas, and ensuring effective communication within the group to gather insights, support, and guidance. You'll actively engage with various groups, organisations, and networks within Black communities, building trusting relationships to spread awareness of prostate cancer. Additionally, you’ll also identify and establish ways to build strategic relationships with grassroots organisations who are best placed to deliver work and increase its impact.
You’ll help to build an understanding and knowledge of ways in which health inequalities impact Black men affected by prostate cancer (including their families) and be able to provide expert advice and partner with teams across the charity to help to tackle health inequalities.
You'll develop work plans, measure impact, and ensure that the lived experiences of Black communities shape our work. Additionally, you'll work with colleagues to increase our number of Black volunteers to help make a bigger difference in communities.
What we want from you
We’re looking for candidates who understand health inequalities and are able to explain how they may impact Black men affected by prostate cancer. Knowledge of, or previous involvement in health awareness initiatives would be beneficial for this role, although we also value transferable skills gained from other sectors.
You’ll have experience in organising meetings or events that cater to a diverse range of participants, ensuring that various perspectives are heard and valued, especially within Black communities. You’ll ensure their lived experiences shapes any proposed solutions.
You’ll be an excellent communicator and comfortable presenting to a wide range of audiences and show credibility to those at senior levels and external stakeholders and partners. You’ll also be able to work will with a mix of teams and work together to develop and coordinate plans to benefit Black communities and raising awareness.
Please note that community events often take place on evenings or weekends – the successful candidate will need to work flexibly to attend c. one weekend event a month and take time back mid-week.
This role is being part-funded by Movember as part of Prostate Cancer UK’s Black Health Equity Programme.
Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.
Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.
Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.
Our commitment to equity, diversity and inclusion
At Prostate Cancer UK, we believe that equity, diversity and inclusion are essential to building a strong and innovative workplace that represents, and can advocate for, the communities we support.
It’s our ambition to become an anti-racist organisation, and our mission to advance racial equity in the diagnosis and treatment of prostate cancer.
We’re learning more about the needs of our colleagues and we’re excited to have recently launched three new people networks: Pride, Mind & Body and Multicultural.
Ways of working
Our hybrid working approach combines the best of flexible working – a positive work/life balance, inclusive and accessible platforms, and online information at our fingertips.
Next steps
More information on what we offer, as well as the role, can be found on our vacancies page. Please download our job profile document (job description) with our ‘How to apply’ section sharing the key points to refer to in your application and to apply, please visit the website via the apply button.
The closing date is Sunday 28th April 2024. Applications must be submitted by 23:45 UK time.
Interviews: By arrangement. Currently scheduled for the week of Tuesday 7th May 2024.
Prostate Cancer UK is a registered charity in England and Wales (1005541) and in Scotland (SC039332). Registered company number 02653887.
Are you a strong, visionary leader keen to advocate for the VCSE sector? Are you interested in bringing people and organisations together to collaborate on the future of community led services across Hampshire and to be the public face of the organisation?
Having led the organisation through a significant period of change, our CEO has chosen to move on to take up a new challenge and set up her own business. We are now seeking a Chief Executive to lead Action Hampshire through the next phase of its strategy. This is an exciting opportunity for anyone who has the desire, vision and ambition to continue to build a system that is fairer for our communities.
As a strengths-based organisation, we value the unique contributions each member of our team brings and our organisational culture emphasises coaching and leadership over management. We’re committed to inclusivity, equity and to the wellbeing and safety of our team. This role offers a high degree of flexibility in working hours and can be delivered remotely, apart from bimonthly coworking or away days in Hampshire. You’ll have the opportunity to set your own development goals and targets and receive support to achieve them. Joining a friendly and supportive team, you’ll be able to manage your own time and work both independently and collaboratively with colleagues and contractors. You’ll have the opportunity to apply your strengths to other parts of the organisation too.
Key tasks include:
(see job description for a full list of tasks)
- Lead, inspire and develop the team at Action Hampshire to deliver our purpose
- Work with the Board of Trustees to ensure delivery and regular review of Action Hampshire’s (‘the charity’) vision, mission and strategic plans
- Deliver the charity’s vision and mission through appropriate plans and in accordance with agreed policies and protocols.
- Support and advise the Board to meet its responsibilities to ensure that the charity is legally compliant, well run and meets its organisational duties and obligations
- Enhance the charity’s impact and profile locally, regionally and nationally.
For almost 75 years, we’ve supported communities across Hampshire. Today, our mission focuses on strengthening the voluntary, community and social enterprise sector, supporting communities to raise their voices, and doing all we can to reduce disadvantage and celebrate diversity across Hampshire. Our responsive approach means we work across a wide range of issues relevant to our communities, from increasing the availability of rural affordable housing to ensuring cancer awareness messaging reaches seldom heard communities.
There has never been a more exciting time to join our talented, ambitious and friendly team. Our new 3-year strategy sets out clear goals and actions which we’ll achieve together. Our leadership team are embedding a culture of learning, experimentation and development. Our team is caring, collaborative and driven by our values of being bold, enterprising, informative, and empowering. We very much welcome applications from all members of the community, regardless of age, gender, sexual orientation, ethnicity, faith or disability. We are a Living Wage employer and Disability Confident.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We’re looking for a Housing & Income Officer to join our Landlord Services team based locally at our services in Bracknell, Windsor and Maidenhead.
£32,000.00 per annum, working 35 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
Want to feel in control of your career? You’ll feel at home here.
Making you feel at home here means helping you thrive in every way. That’s why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren’t token gestures - we’ve thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Look Ahead manages a number of young people services in Bracknell and the Royal Borough of Windsor and Maidenhead.
Look Ahead is looking for a highly motivated and committed Housing & Income Officer for an initial 6-month placement to work alongside our support workers and deliver a good quality intensive housing management service to our customers.
The successful applicant will be responsible for all aspects of housing management within the service. This will include rent arrears management, occupancy agreement management, ASB management, void management and some compliance and repair reporting responsibilities. This is not an exclusive list.
You will be based at our local offices in Bracknell, the Royal Borough of Windsor and Maidenhead. You will have significant daily contact with our customers and staff.
The successful candidate needs to be able to meet challenging targets for arrears and voids, have excellent problem-solving skills and be prepared to “go the extra mile”.
The role is based on site at two of our young people's schemes- visiting customers in their homes and having a presence in the community. This role covers Bracknell Forest in Berkshire, the Royal Borough of Windsor and Maidenhead region.
This role is a Fixed Term Contract, lasting 6-9 months.
This role requires a valid Right to Work for the UK as Look Ahead are not a sponsoring organisation.
What you’ll do:
• Sign up new customers to the appropriate occupancy agreement and ensure housing benefit claims submitted and maintained correctly.
• Be responsible for monitoring and updating all relevant information on Look Ahead`s housing management database including inputting all new customers and ending occupancy agreements in a timely way.
• Proactively monitor rent accounts and take timely and effective action to deal with increasing rent and service charge arrears.
• Ensure all customers are supported to have the most appropriate payment method (rent payment cards, direct debit etc.) for their individual circumstances to ensure easy payment of their rent and/or arrears.
• Lead on making back-dated claims for housing benefit and appealing over-payment deductions.
• Ensure that all customers are kept informed of their rent account status regularly and that action plans are agreed with customers to address any arrears or other rent related issues promptly.
• Issuing arrears warning letters, monitor payment agreements and escalate arrears enforcement action.
• Serve accurate notices for possession, complete court paperwork and represent Look Ahead in court cases in the county court.
• Requesting rent adjustments and repayment of housing benefit over-payments
• Ensure that there are effective and on-going liaison processes in place with key agencies such as the housing benefit service, Department of Work and Pensions and local police.
• Develop and promote financial inclusion initiatives in the service such as advertising credit unions and local debt management advice services.
• Act as the lead role for void management in services – ensure void inspection forms are completed, void reporting systems are maintained and that there is effective liaison with the organisation’s void team and contractors. Ensure that void turnaround times are in line with Key Performance Indicators and post inspections are completed and reported.
• Support local staff to ensure occupancy levels at the service are as high as possible and escalate issues where necessary.
• Lead on ASB enforcement across the portfolio ensuring early intervention techniques are utilised. Ensure timely and appropriate actions is taken against perpetrators including issuing warnings and serving notices where appropriate.
• Maintaining systems and spreadsheets associated with all housing management functions and producing reports and data where requested.
• Act as the lead role for reporting repairs in the service both in communal areas (internal and external areas) as well as in customer rooms. Ensure all works are post inspected and reported. Liaise with contractors to ensure access is granted.
• Act as the lead officer in completing all required compliance tasks within the service including call point and fire alarm checks, fire door checks, fire evacuation drills, health and safety inspections, carrying out living standard checks. This list is not exhaustive.
• Make sure all compliance records are maintained to a good standard and that KPIs are being met. Liaise with the scheme manager regarding underperformance against compliance targets.
• Participate in team meetings, 1:1 meetings with the manager and undertake any training required for the post.
• Undertaking any other duties consistent with the grade and nature of the post as assigned by the Team Leader/Manager
• Adhere to all the policies and procedures of Look Ahead Care & Support, those specific to the project including any statutory requirements.
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
• Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement.
• Approachable and open behaviour. Can work independently and as part of a team.
• Prefers working as part of a group or team.
• Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement.
• Exercises decisions and discretion in a non-judgmental manner.
• Is assertive and will challenge others.
• Has a practical and logical mind and is naturally well organised.
• Thrives on change and enjoys dynamic diverse environments.
• Demonstrates significant confidence and high levels of self-esteem.
• Is respectful, articulate, and sensitive in style of communication.
• Is passionate and enthusiastic about his/her career and job experiences.
• Is motivated towards excellence and improvement of personal performance with a can-do attitude.
• Committed and passionate about improving the life chances of vulnerable customers.
• Ability to cope positively with challenging and diverse behaviour.
What you’ll bring:
Essential:
- Experience of monitoring rent accounts and managing rent arrears
- Experience of using computerised rent systems to monitor arrears and record information.
- Ability to track and manage void properties and ASB cases.
- Knowledge of managing ASB and lettings and be able to explain good practice in this area.
- Extensive knowledge of welfare benefits, especially housing benefit.
- Experience of liaising with housing benefit departments, the DWP and other external agencies.
- Confidence in interpreting rent accounts and using IT packages to run and create reports, identify priorities, and update records.
Desirable:
- 1-2 years’ experience in housing management.
About us:
Look Ahead is a dynamic, leading, not-for-profit care and support provider in London and the South East. As an organisation we deliver over 110 services, providing support to around 7000 customers each year. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
About us
Crisis is the national charity for people experiencing homelessness. We know that homelessness is not inevitable. We know that together we can end it.
It has never been a more important time for Crisis. With homelessness reaching record levels and a general election around the corner, we have an opportunity to secure commitments from the main political parties to the policy solutions that we know can build a future free from homelessness. This role will play a key role in delivering our priority general election campaign – the ‘Make History’ campaign. Beyond this, you’ll be helping to establish Crisis’ relationship with a newly elected Parliament and Government
Location: London - You will be required to work from the London office once a week or twice a fortnight.
About the role
As Senior Campaigns and Public Affairs officer, you will be responsible for the shaping Crisis’ political influencing strategies for our national campaigns.
Through our research of what works both in the UK and internationally, and our work supporting thousands of people who are homeless or at risk each year, Crisis has developed the solutions needed from Westminster Government to reverse the rising levels of homelessness and we campaign to secure the policy changes needed. With the right political will and leadership, homelessness can be ended.
This role will oversee design and delivery of creative public affairs tactics that will inspire politicians to support our campaigns. This includes overseeing our work to provide the secretariat for the APPG for Ending Homelessness, managing our monitoring and stakeholder relationships and proactively identifying local and regional influencing opportunities.
The role sits within the Campaigns Team in the Policy and Social Change directorate, but you’ll collaborate with a wide range of teams across the organisation to identify influencing opportunities, ensure our campaigns and public affairs activity have maximum reach and ensure people with lived experience are at the heart of our political influencing activity.
We’re a passionate and supportive team, dedicated to our mission of ending homelessness.
About you
You will have significant experience of working with politicians in Parliament or Government and will have experience of designing and delivering political influencing strategies to secure policy change. To be successful in this role you will have solid understanding of Parliamentary process and have worked on a range of tactics to raise the profile of issues in Parliament, with excellent political judgement and intuition.
Effective communication and ability to manage a range of internal and external stakeholders will be vital in this role in order to work collaboratively to further our campaigning objectives. You will have good ability to understand policy solutions and how best to communicate them to a range of audiences. Line management experience is desirable, but more crucially you will have experience of motivating teams or individuals to deliver results.
Understanding or knowledge of homelessness or housing policy is desirable. You may have experience in; public affairs, policy, communications and public relations.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities and backgrounds.
Working at Crisis
As a member of the team, you will have access to a wide range of employee benefits including:
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Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy
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Pension scheme with an employer contribution of 8.5%
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28 days and option to purchase up to 10 additional days leave
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Enhanced maternity, paternity, shared parental, and adoption pay
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Flexible working around the core hours 10am-4pm
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And more! (Full list of benefits available on website)
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How to apply
If this sound likes the opportunity for you, please click on the 'Apply for Job' button below.
Closing date: Sunday 21 April 2024 (at 23:59)
Interviews will be held on Wednesday 1 and Thursday 2 May 2024
Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.
Registered Charity Numbers: E&W1082947, SC040094
The client requests no contact from agencies or media sales.
Birmingham and Black Country Wildlife Trust is one of 46 local, independent Wildlife Trusts and is the charity that works to make the environment of Birmingham and the Black Country (Dudley, Sandwell, Walsall and Wolverhampton) a better place for wildlife and people through environmental education, community involvement, ecological and practical work.
As an independent wildlife charity, Birmingham and Black Country Wildlife Trust is dependent on the generosity of supporters through a variety of charitable giving means. We are seeking a Fundraising Officer to develop and grow voluntary income across a range of activity, including applications for funding to trusts and foundations, individual donations, and work with corporate donors.
This is a fantastic opportunity to grow and develop your skills as a fundraiser whilst making a real difference to people and wildlife in Birmingham and the Black Country. The post will help ensure we can achieve our ambitious plans to attract new charitable income, build a wide communication network and diversify fundraising opportunities.
As a Fundraising Officer you will have excellent communication skills, especially written. You will be comfortable supporting grant monitoring and evaluation activity. You be confident in building strong and compelling relationships with funders and corporate partners. You will work as part of an effective team and benefit from working with experienced professionals. Above all you will be driven by a commitment to drive forward our charitable income to help support nature’s recovery.
Flexible role, based in offices within Birmingham or working from home, as required. Occasional travel regionally and nationally.
Benefits include 28 days of annual leave plus bank holidays (pro-rata), a 7% employer contribution pension, flexible and hybrid working opportunities, an Employee Assistance Programme and working alongside a supportive and friendly group of nature lovers!
Please note that we are not a UK visa sponsoring organisation. Therefore, you will need to be able to demonstrate that you have the right to work in the UK if you wish to apply for this role.
We are committed to ensuring transparent and non-discriminatory recruitment and employment. As a progressive charitable organisation, we champion equal opportunities and welcome applications from all sections of the community, regardless of any protected characteristic.
The client requests no contact from agencies or media sales.
JOB ADVERT:
Senior Corporate Fundraising Officer
Location: London or Bristol based (hybrid remote)
Salary: £34,200
Length of contract: Permanent
Hours per week: 37
Closing date: 22nd April 2024
Interviews: 7th & 8th May 2024
Who are Women’s Aid?
Women’s Aid is the national charity working to end domestic abuse against women and children. We are a federal corption of over 170 organisations which provide just under 300 local lifesaving services to women and children across England. For almost 50 years we have campaigned on behalf of our members and survivors to shape policy and practice, and to raise awareness of domestic abuse.
Purpose of the Senior Corporate Fundraising Officer role:
As Senior Corporate Fundraising Officer, the successful candidate will play an integral role in the implementation and maintenance of a rolling programme of prospect identification, research and the nurturing of relationships. Leading on maximising support through the corporate fundraising streams, the post holder will draft and submit applications among other approaches to prospective funders and donors. In addition to developing persuasive cases for support in line with organisational priorities, the post holder will ensure that the activities for which funds are sought are impactful, measurable and can be effectively reported on to funders. Understanding Women’s Aid work, business plans and strategic priorities will be essential, as well as an involvement in fundraising events with the purpose of relationship building, nure and networking.
Key duties and responsibilities of the Senior Corporate Fundraising Officer:
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Line managing one team member
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To be responsible for a portfolio of prospective and existing corporate supporters to solicit large donations, funding and ensure meaningful partnerships are created
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Work to match funders aims with Women’s Aid’s vision, purpose and mission – using creativity and innovation to package up relevant areas of Women’s Aid work and strategy to be appealing to funders
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Understanding the organisational needs and strategy in order to provide excellent account management to Corporate funders and Major Donors/High Givers.
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To employ a variety of personal engagement mechanisms to ensure that prospects and supporters become, and remain, fully engaged with our cause whilst ensuring the highest level of standards of data capture are maintained on the organisational CRM.
What we are looking for in our Senior Corporate Fundraising Officer:
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Proven experience of successful fundraising from Corporate supporters, major & mid level donors and Trusts.
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Experience of acquiring and managing corporate Charity of the Year partnerships.
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Demonstrable initiative and determination.
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Line management experience.
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Experience of writing reports on activities, summarising and analysing figures to make recommendations using Word, Excel and databases.
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Experience of managing events for high level donors.
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Experience of researching and developing targeted proposals for presentation to prospective corporate partners and major donors.
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Experience of developing a strategy to meet targets.
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Excellent attention to detail and accurate record keeping.
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A flexible approach to work, with the ability to manage competing deadlines and priorities.
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Excellent interpersonal skills, ability to liaise with people at all levels, on the telephone, face to face and in writing, and confident making presentations to diverse audiences.
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Ability to monitor and evaluate patterns of support and match appropriate project proposals.
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Experience of working within agreed budget constraints, ensuring that expenditure is maintained within budgets, and that income is closely monitored.
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Experience of compiling budgets for funders.
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Good knowledge of the funding landscape and of best practice in multiple areas of fundraising (corporate, trusts and foundations, and major donor).
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Experience of using a CRM database, preferably Raiser’s Edge.
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Willingness to work occasional unsocial hours as required.
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Understanding of the role of Women’s Aid, of domestic abuse and the issues relating including the impacts on women and children.
Benefits of joining us as our Senior Corporate Fundraising Officer include:
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Generous Annual Leave: 25 days + 2 Company Holidays + 8 UK Bank Holidays, with an extra 1 day per year after 1 year of service, up to a maximum of 5 additional days.
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Valuable Pension Benefits: a generous 7% employer contribution.
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Flexible Working: remote working, a generous TOIL scheme, and family-friendly policies
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Wellness and Support: including a cycle to work scheme, free optician check-ups, annual flu vaccines, access to a 24-hour employee assistance counselling helpline, a ‘Headspace’ app for mindfulness, and ‘Reflective Practice’ sessions.
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Making a genuine difference, in a rewarding role where your work will directly result in helping Women’s Aid to be able to provide lifesaving services for women and children across England.
How to apply?
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Please submit your CV and a Cover Letter. Your Cover Letter should be no more than 2 pages long and should include a summary of your reasons for applying for the position. You should also include details of how your skills, behaviours and experience meet those necessary for the role, as listed in the Job Description and Person Specification.
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Please ensure that you also complete the EDI form and send all completed paperwork to the recruitment email address (Please clearly mark your name and the role title in the subject line of your email).
NB:
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Women only need apply under schedule 9 (Part 1) of the Equality Act 2010
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If you have been shortlisted for interview, you will be informed by email. Regrettably, we are normally unable to acknowledge unsuccessful applicants.
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We reserve the right to close a recruitment campaign earlier than the advertised closing date if a high volume of responses are received.
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All posts, including remote posts, must be based in the UK.
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Women’s Aid is committed to quality, equality, and valuing diversity. Applications are particularly welcome from Black and minoritised women.
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We are a Disability Confident employer. We guarantee to interview all disabled applicants who meet the minimum criteria for vacancies.
The client requests no contact from agencies or media sales.
See Me is Scotland's national programme to end mental health stigma and discrimination. Alongside its role as managing partner of See Me, the Mental Health Foundation (MHF) works in partnership with the programme to deliver its research, learning and evaluation functions. This includes the delivery of research, evaluation and knowledge exchange to inform programme development.
What does the role involve?
- Designing and leading evaluation and research projects across a dynamic programme of work, with the support of a wider team, using mixed method approaches (quantitative and qualitative).
- Working collaboratively with colleagues within MHF and with key partners, wider stakeholders and funders.
- Undertaking systematic and pragmatic literature and/or evidence reviews
- Analysing, interpreting and presenting research findings to a wide range of audiences
What skills, knowledge and experience are we looking for?
- Excellent understanding of the principles of process and impact evaluation design.
- Demonstrable experience of conducting quantitative and qualitative evaluation activities including data collection, analysis, interpretation and dissemination of findings.
- Strong written and verbal communication skills with experience of producing clear reports, articles and presentations for a range of audiences.
- Ability to deliver knowledge exchange and learning events to partners and stakeholders.
Safeguarding is Everyone’s business – Mental Health Foundation is committed to safeguarding and promoting the wellbeing of all its beneficiaries, those who surround them, its staff, volunteers, and anyone else who comes into contact with its services and expects all trustees, staff, and volunteers to share this commitment. The successful applicant will be subject to appropriate vetting procedures (proof of eligibility to work in the UK, proof of residency and satisfactory employment screening, including a Disclosure check and two most recent references) along with 3-year renewals of Disclosure checks. We are unable to provide sponsorship for this post, you must be able to demonstrate your eligibility to work in the UK.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
We care about our staff and our volunteers.
The logistics and communications officer role is to support the whole staff team, volunteers and the stakeholders of Let’s Grow Preston. We are looking for a flexible, competent and creative person to join our dynamic team. The role is predominantly administrative, but there will be days when the role will require you to collect food for distribution, load and unload the van with trolleys and plants for an event, or just to drop off at another community hub.
A full clean driving licence is essential to enable the post holder to drive the charity’s van.
MAIN RESPONSIBILITIES
1. To assist and communicate with the support of Let's Grow Preston's existing network of community groups across the PR postcode area and support regular network meetings.
2. To assist and communicate with the support of Let's Grow Preston's existing network of contacts within the charity, public and private sectors; including local schools.
3. To support the work of the staff to ensure that all communications are delivered in a professional and friendly style.
4. To ensure that all volunteers have access to and understand the volunteer handbook and that any amendments in policy are alerted to the volunteers and staff in a timely fashion.
5. To oversee the calendars of Let’s Grow Preston, to help to coordinate the volunteering sessions and the van to ensure that there are appropriate staff to cover volunteering sessions and that there are adequate resources such as the van, gazebos are available, drivers forms completed and filed etc.
6. To assist the Chief Executive and staff to establish robust methods of evaluating the work of Lets Grow Preston against project indicators.
7. To deliver and co-ordinate workshops, evaluation and feedback, reviewing activity and making recommendations for revised activity, or new opportunities.
8. To promote the work of Lets Grow Preston and support, coordinate and communicate on the delivery of key events in the organisations calendar e.g. Spring Fair, Christmas Fair etc.
9. To develop and implement robust health and safety procedures and working practices including keeping of relevant records.
10. To keep accurate records of equipment provided, activities undertaken, location of activities and number of participants.
11. To support the Chief Executive and Volunteer Co-ordinator in ways in which local businesses can be involved and linked with LGP to promote corporate involvement and support going forward.
12. To produce regular LGP newsletters and update LGP's website and social media accounts such as Facebook, Instagram and X.
13. To help keep all of the LGP sites clean and tidy including the office spaces and other buildings.
14. To uphold and demonstrate the spirit and core values of Let’s Grow Preston
15. Any other duties commensurate with the post.
- Min 5 GCSE at Grade A_C or equivelent and above inclusing Maths and English
- Keen interest in horticulture
- Experience of dealing with general public
- High level of IT competency
- Attention to detail
- Excellent communication skills, time managament
- An interest in creativity and art
- Commitment to our work and our core values
- Ability to be able to work on your own in a community garden or building as well as working as a team
- Ability to remain calm, use tact and diplomacy, and instigate solutions resulting in positive action/change
Improve and maintain green spaces and physical and mental wellbeing through social therapy in horticulture
The client requests no contact from agencies or media sales.
Salary: £29,120 - £34,000 per annum depending on experience + generous benefits
Contract: Full time, permanent
Location: Victoria, London (hybrid working with one to three days in the office each week)
Closing date: at 12 noon, Friday 19 April 2024
Interviews: w/c 29 April 2024
NHS Providers is the membership organisation for the NHS hospital, mental health, community, and ambulance services that treat patients and service users in the NHS. We help those NHS foundation trusts and trusts to deliver high-quality, patient-focused care by enabling them to learn from each other, acting as their public voice and helping shape the system in which they operate.
NHS Providers has all trusts in England in voluntary membership, collectively accounting for £115bn of annual expenditure and employing 1.4 million people.
The public profile and influence of NHS Providers has grown significantly over the last few years and our high performing communications team has played a key role in this. As we take forward this work, we are looking to recruit a new marketing officer to support the organisation’s marketing communications activities and raise awareness of the breadth of work we offer to members, including our development programmes, professional networks, commercial partnerships activities, training, events, conferences and access to exclusive content and opportunities.
In this role, you will play a pivotal part in supporting the communications department by facilitating the delivery of marketing communications initiatives. Your primary focus will be on enhancing member retention and engagement through digital and traditional channels, which include events and conferences, membership benefits/offers, commercial partnership activities, creation and distribution of e-newsletters and emails marketing, and overall support in the promotion of the organisation’s outputs.
We actively support equality of opportunity for all our staff and welcome applications from individuals regardless of age, any disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion, or belief. We particularly encourage applications from those from underrepresented communities.
The client requests no contact from agencies or media sales.