Cord is an international charity based in the UK that has been working for over 50 years to build and transform relationships across a range of contexts in South-East Asia and Africa.

Cord’s vision, mission and values are inspired by the Christian faith and we employ and work with people of all faiths and none. Cord’s vision is of a world where people can live in the fullness of peace; having the freedom to flourish and live free from fear. We work with people in highly sensitive and oppressive contexts to transform dysfunctional relationships between civil society and powerholders into those that create peaceful & inclusive societies.

Cord has an ambitious objective to grow private fundraising income from £250,000 to £350,000 over the next three years to enable the implementation of our strategy entitled ‘Promoting the Power of Peaceful Relationships’. 

Cord has a loyal and committed UK supporter base consisting of individuals, churches and other groups with around 450 regular givers. The Fundraising Officer is responsible for supporting the Fundraising Manager to implement the private fundraising & communications strategy. The focus of the role is on building good relationships with Cord supporters, producing engaging communications and facilitating volunteers to contribute to Cord.

The role would suit someone who is an excellent communicator, has a positive ‘can do’ approach, can work both collaboratively and independently, has experience of running fundraising campaigns, is enthusiastic about engaging others to support Cord’s work as supporters or volunteers, who is confident using social media and inputting to produce communication materials.

• To contribute to the achievement of Cord’s private fundraising strategy plan through the delivery of fundraising and supporter engagement activities including mailings, supporter news, and events 

• To update Cord’s digital platforms and support the production of communications to engage people about Cord’s work 

• To manage and develop the use of the donor database to enable effective extraction and segregation of data 

• To supervise volunteers and support with volunteer coordination to expand opportunities for supporters to raise funds for Cord and contribute their time usefully to the organisation                                                                                                                                                                                                                                                                                                                                                 Scope and Limits of Authority 

• Supervision of fundraising and/or office volunteers

• There is no budget responsibility for this post. 

Areas of Responsibility 

Fundraising & supporter care activities: 

• To support the Fundraising Manager to implement Cord’s private fundraising work plan. 

• To attend and speak at fundraising events and networks to build engagement from UK supporters as directed

• To engage Cord supporters providing excellent supporter care

• To support the coordination of fundraising appeals, campaigns and events 

• To lead on the physical and electronic distribution of Cord’s appeals, magazine and supporter communications 

• To support the Fundraising Manager to plan and coordinate a community volunteer programme 

Social media, website & communications: 

• Generate content and update Cord’s website and social media platforms – supporting on producing content for UK target audiences 

• To maintain the photo library and coordinate the selection of visuals for Cord’s communications and publications 

• To guide colleagues on collection and collation of photo content and on brand use

• To support Cord offices to have visually engaging with content about Cord’s activities

• To develop and maintain communication and branding resources 

• To support the production of fundraising materials for newsletters, direct mailings, appeals, legacy campaigns, and events

Fundraising database: 

• To lead on the use of the fundraising database designing and running reports to provide key information

• To manage the mailing and distribution process of the Cord newsletter and supporter mailings. This will include running queries on the database, mail merging data, printing letters and arranging the mail sort & collection.

• To build and review fundraising reports to enable effective targeting 

• To ensure that the databases in up t- date, accurate and GDPR compliance and to support the improvement of data quality

Volunteer Coordination 

• Support the Fundraising Manager to plan and coordinate a community volunteer programme 

• Supervise Fundraising and Office Volunteers 

General: 

• To support the Fundraising Manager to carry out day to day tasks as required 

• To deliver other tasks required by the Leadership Team 

We are looking for a Programme Development Manager to help shape the future of the learning we offer.

Woodbrooke is changing how we offer learning – working more closely with Quaker communities and developing and expanding our local and regional work.

You will support this work during 2021.and will have a key role in identifying the needs of Quaker communities and in developing learning opportunities that respond to them.

You will work in collaboration with Quakers and partner organisations including Britain Yearly Meeting.

We are looking for someone who is excited by what spirit led growth might mean in a faith context and how learning can support this.

You will have experience of developing programmes, and of reshaping work to better meet the needs of beneficiaries. You will be comfortable working with multiple groups to nurture effective outcomes.

This is a 9 month fixed-term contract.

Location is flexible and remote/home working is possible with regular travel to Birmingham and other locations within Britain.

This exciting new role, funded by the National Lottery, will be provide key services to the team, ensuring that the business of ASIRT runs smoothly, an in compliance with regulations.As well as being responsible for financial reporting, you will provide administrative support to the legal work of the team, and work to help develop the systems and process of the organisation.

You will be at the centre of the team as we move into our new strategic plan, at a time of change within the organisation and within the sector. This is an exciting opportunity for someone looking for a career in immigration law within the charity sector. There will be opportunities for development and training for the right candidate.

Specific duties

Administrative responsibilities

• Maintain office administrative systems including filing & electronic records and support the Director to ensure our work is compliant with GDPR, our policies and procedures and the requirements of the Office of the Immigration Services Commissioner (OISC)
• To provide receptionist duties to the team
• Board support responsibilities
• Support the Director and Board in developing and maintaining the charity’s HR, financial and other policies, procedures, and processes, and carrying out regular reviews alongside the Director in light of business needs and external requirements
• Support the Director with the coordination of Board of Trustees’ meetings, ensure meetings are diarised, the agenda and papers are compiled and distributed in a timely manner and in an appropriate format, and minutes are taken, checked and distributed

Financial responsibilities

• Support the Director in financial matters, such as coding income and expenditure, checking bank statements, liaising with external bookkeeper to ensure payroll is completed accurately, management accounts are received, and so on
• Maintain petty cash processes, including monthly reconciliation
• Team Support responsibilities
• Check and input data within our information management systems (Advice Pro), run reports from the system and record any other activity on other relevant documents and forms
• Place stationery orders and ensure team members have what they need to do their jobs
• Produce client care letters and case closure letters, maintain electronic and paper filing systems

HR responsibilities

• Support recruitment, selection and induction processes, providing administrative support, and guidance and advice to all staff involved to ensure all policies and procedures are adhered to
• Undertake initial training in policies, procedures, and processes, as well as setting up computer and database login, for volunteers, individuals on placement and new employees.
• Support the development of policies and procedures and ensure that all are kept in line with current legislation

Other responsibilities

• Contribute to the development of the website and other social media
• Participate in and contribute to own appraisal and supervision process, and continuing professional development
• Other tasks as may be deemed appropriate or necessary to the smooth functioning of the office
•  Be aware of and adhere to the organisation’s policies and procedures, including the organisation’s equal opportunities policies and with due regard for health and safety
• Travel as appropriate to deliver the role
• Work flexibly and be available for occasional out-of-hours, including evenings and weekends

Person Specification

E = essential

D= desirable

Candidates will only be considered for interview if they meet the essential criteria.

Experience

• A demonstrable commitment to the field of migrants’ rights (through work, volunteering or study) (E)
• At least 2 years’ experience working in a small busy team, preferably in an advice or charity setting (E)
• Experience in financial procedures including (but not limited to):  petty cash handling, banking, managing invoice flows and coding and attributing income and expenses, (D)
• Experience of working with a diverse and vulnerable client group (D)
• Experience of organising and minuting meetings (D)
• Experience of working within a quality-regulated environment, e.g. OISC, Lexcel, AdviceUK or other (D)

Skills/knowledge

• Ability to work with a wide range of individuals, groups, and external agencies(E)
• Excellent written and verbal English skills (E)
• Strong computer skills, including speed and accuracy, and a good understanding of spreadsheets, ideally Office 365 cloud based and AdvicePro (E)
• Understanding of typical office equipment, such as photocopying, scanning, printing (E)
• Ability to work to deadlines, manage and prioritise your work effectively (E)
• Some knowledge of HR policies and processes and of GDPR (D)

Personal qualities

• Well organised, able to undertake multiple tasks, work under pressure, meet competing demands, take good decisions and stay focused
• Pay close attention to detail, able to understand different project requirements and monitor against them, including identify errors and omissions against requirements and then ensuring compliance
• Able to work without close supervision and as part of a team, flexible and adaptable
• Excellent communication skills, including the ability to listen, discuss and influence with openness and integrity.

Other requirements

• Our work sometimes requires a degree of flexibility and so the post holder will occasionally be expected to work out of normal office hours, including some evenings and weekends.
• Language skills in the communities we work with would be advantageous

APPLICATIONS ARE ENCOURAGED FROM PEOPLE WITH LIVED EXPERIENCE OF MIGRATION.

How to apply

Closing date for applications: midnight on 31/1/2020

Interviews will take place week beginning 8/2/2020

Note that at this time our intention is to conduct interviews via a Zoom or similar conference call. Full instructions will be supplied in advance - https://zoom.us/download

Please send a recent CV and a letter of application, expressly addressing the points on the person specification through the Charity Job applciation process.

Location: Flexible within England & Wales

Department: Business Development

Citizens Advice offers confidential advice online, over the phone, and in person, for free. Through our national network of charities, we give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem.

We’re looking for a Business Support Administrator.  

The Business Support Administrator will work across all teams in the Business Development Department and will report into the Business Development Research Manager.  You’ll provide support to enable the department to succeed in their ambitions to achieve the Citizens Advice Future of Advice strategic framework.  You’ll be working in a fast moving environment where the work is varied, so you’ll need to be flexible and have a proactive approach to problem solving with good organisational skills and excellent IT skills. In practice, you’ll be the first point of contact for people who need help with a wide range of tasks like data collection, processing finances, and assisting with organising meetings/events.

We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates as BAME and disabled people are currently under-represented throughout Citizens Advice. We are a member of the race equality campaign at Business in the Community, the Prince’s responsible business network and are committed to improving employment opportunities for ethnic minorities across the UK. We also welcome applications from, LGB and Trans and non binary candidates.
We have made a positive commitment to employing disabled people and guarantee to interview all disabled candidates who meet the minimum essential criteria for the role as set out in role profiles.

£20,000 - £25,000 per annum (Regional salary weighting may apply)
Full-time, Permanent

Home based with the potential to do some face-to-face activity post COVID-19

Covering Central England (Geographical areas include: Lincolnshire, Leicestershire, Bedfordshire & Buckinghamshire, Staffordshire, Walsall and Wolverhampton, Birmingham, Herefordshire & Worcestershire) 

The Shaw Trust, in tandem with government and the broader employment support community across the UK, is working hard to make sure we support as many individuals as possible to get and keep a job. We believe that everyone who needs help and support to attain their employment goals should be able to access it as soon as possible and that support should reflect their individual needs.

To help us in this mission, we are looking to expand our employability services and are looking for Employment Advisors to work on a DWP Work and Health Programme - Job Entry: Targeted Support (WHP/JETS).

As an WHP JETS Employment Advisor you will be providing advice and support to guide and encourage participants to overcome barriers to employment and achieve realistic job goals. This will be mainly delivered remotely via phone, video conference and other digital channels.

Reporting to a Team Leader, you will be expected to manage a caseload of participants, managing their journey to employment, offer advice and direction to enable participants to access support they need. The role will also involve re-building participant confidence and self-efficacy following a period on unemployment.

Shaw Trust operates on a national level with over 2,000 staff and 1,000 volunteers. We work with the government, local authorities, combined authorities, health service providers, employers, and other stakeholders – including the Education and Skills Funding Agency, Department for Work and Pensions, clinical commissioning groups and NHS Trusts.

The ideal candidate will need to be inclusive and embrace our culture and values, putting those we serve at the heart of everything we do. You will consistently deliver high quality services to support our communities and beneficiaries. Additionally an understanding of government funded employment programmes such as the Work and Health Programme would be an advantage.

Benefits

• Competitive Salary.
• Enhanced Pension Scheme after 6 months.
• Life Assurance x 3 of your salary.
• Enhanced annual leave.

For further information and to apply online, please visit our website, via the link quoting reference: 21481.

Closing date: 31 January 2021.
We reserve the right to close this vacancy early if sufficient applications are received.

Shaw Trust is committed to a policy of equality of opportunity and inclusion. We are Disability Confident Leaders, support the guaranteed interview scheme and use of the government’s Access to Work scheme. Living our values we are keen to reflect the diversity of UK society at every level within our organisation. We welcome applications from all sections of the community including from people with lived-experience and/or knowledge of disability or social exclusion.

All posts at the WEA will support the vision for "A better world - equal, democratic and just; through adult education the WEA challenges and inspires individuals, communities and society.”

To plan, prepare and teach online (initially) courses for adults within the WEA programme of work, as agreed with the appropriate Education Coordinator. To carry out the administrative tasks required in each programme area. To provide appropriate student feedback and support and educational advice and information where necessary, and to create an appropriate and welcoming atmosphere for students.

You will initially be required to deliver level 1 Introduction to Early Years Settings. There are likely to be other courses in the future.

As a Sessional Tutor you are required to carry out the following duties in the context of the WEA’s policies and practices, particularly Equality and Diversity, Health and Safety and Data Protection, and those of any host organisations, including informing students of their obligations:

1. Plan, deliver (online using Zoom) and report on your course, using methods and materials appropriate to the student group and course content. A scheme of work, course outline and lesson plans should be used for this and made available to the Education Coordinator, class visitor or inspector when required;
2. Prepare/adapt appropriate teaching materials on Canvas (the WEA’s virtual learning environment)  (N.B Preparation time is implicit in calculations of tutor remuneration) - Training on our virtual learning platform will be provided;
3. Identify/assess the needs of students and if necessary adapt course content and delivery style to meet these needs. Where a course is inappropriate for a student direct them to another course or provider. Deal appropriately with individual student support needs, using the appropriate forms and recording the required evidence as per the guidelines provided. Advice or assistance can be provided by the Education Coordinator, Education Support Assistant or the Tutor Support Team in the relevant Support Centre;
4. Comply with the WEA policy on Equality and Diversity so that all students are treated with respect and dignity in an environment in which a diversity of backgrounds and experience is valued. Deal with any harassment or discrimination issues that arise;
5. Discuss Learning Outcomes or Moderation Requirements with students as the course proceeds;
6. Enable your students to participate in the WEA by affording time for distribution of any relevant notices or information, and ensuring they know about the organisation and how they can become a voluntary member;
7. Liaise with Branch/Centre Head/Caretaker to be aware of venue, resources and administration, including procedures in case of fire and other health and safety issues;
8. Evaluate the effectiveness of learning. Assess students’ work. Keep records of students’ progress and ensure students are given feedback on their progress;
9. Offer advice on further learning and progression opportunities to students as required;
10. Ensure that all required paperwork, including enrolment forms, learning outcomes forms, Tell Us About It! forms, awarding body paperwork and other registration forms and course registers, including the Tutor’s Report and Claim Forms are returned to the relevant Support Centre, within two weeks of the end of the course (It is vital for funding purposes that these documents are received promptly) - The tutor will collate this information on Canvas.
11. Undertake continuing professional development required to maintain your professional status. Attend relevant induction and training meetings as required by the WEA. It is essential that you attend at least one briefing event per year;
12. Where appropriate, attend moderation meetings;
13. Maintain contact with your Education Coordinator, and inform her/him immediately of any changes, cancellations, or other significant problems. In an emergency, please contact the Tutor Support Team in the relevant Support Centre. Maintain contact and liaise with Branch or Partner organisation, where appropriate;
14. Represent the WEA throughout the course;
15. Any other duty, which, from time to time, may reasonably be required to meet the needs of the WEA and the funders and is within the remit of this post.

The successful candidate must have occupational knowledge of childcare, a level 5 Childcare qualification and level 5 Teaching qualification.

The successful candidate must be IT literate and will have some experience of teaching online. Training will be given in teaching using Zoom and Canvas which are the platforms used by the WEA.

The Impact & Evidence Team Coordinator will provide administrative, financial, and business support to the Director of Impact and Evidence, and their team, to enable us to deliver on our objectives by providing seamless support and delivery. The successful candidate will:

• Understand the needs of the team, the context in which we operate, and focus on problem-solving and working with others to meet objectives.
• Help teams work effectively, maintain partnerships and relationships (internally and externally) and ensure value for money

Islamic Relief Worldwide is an independent humanitarian and development organisation, serving humanity for over 36 years. With an active presence in over 40 countries, we strive to make the world a better and fairer place for those effected by poverty, conflicts and natural disasters.

We are currently recruiting for the position of 'Regional Desk Coordinator MENA-EE' for the Middle East, North Africa and East Europe (MENA-EE) who will provide support to allocated country offices in delivery effective programmes according to the Country Programme and Regional Strategies and raising the profile amongst donors and potential funders. The post holder will keep an up to-dated overview of operational matters in the Region, with knowledge of IRW activities in Country Offices.

The successful candidate must have or be:

• A graduate degree or equivalent experience in development/humanitarian areas
• Experience of distance management
• Good interpersonal skills including the ability to listen, sensitivity to others’ views and perspectives, and conflict resolution.
• Proven track record of working in a similar role with an International NGO
• Strong and well developed analytical skills coupled with experience of writing quality proposals and reports
• Written and spoken command of regional languages
• Willing to travel at very short notice

Islamic Relief promotes equality and meritocracy, and seeks individuals who are sympathetic to the IR values of; Sincerity, Excellence, Compassion, Social Justice and Custodianship together with our policy standards on Anti-Bribery, Child Protection and Code of Conduct. If you would like to be a part of an organisation striving to make a difference in the world and are looking for a meaningful career, we will be glad to hear from you.

Please Note: Interviews are expected to take place at the Mid-February, 2021. Only shortlisted candidates will be contacted.

Pre-employment Checks:

Any employment with Islamic Relief will be subject to the following checks:

• screening clearance
• proof of eligibility to live and work within the UK
• receipt of satisfactory references

Please note, for UK based roles, we are only able to accept applications from candidates who are eligible to work in the UK. We are unable to progress applications which would require sponsorship.

Our values and commitment to safeguarding

IRW is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and committed to promoting the welfare of children, young people, adults and beneficiaries with whom IRW engages. IRW expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us.

The post holder will undertake the appropriate level of training and is responsible for ensuring that they understand and work within the safeguarding policies of the organisation.

All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records checks. IRW also participates in the Inter Agency Misconduct Disclosure Scheme

In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment.

By submitting an application, the job applicant confirms his/her understanding of these recruitment procedures.

Applicants should be sympathetic to the values of Islamic Relief:

(Sincerity, Excellence, Compassion, Social Justice and Custodianship)

Islamic Relief is an equal opportunities employer

Auriga Services Ltd, a dynamic, fast growing public benefit entity are seeking a Senior Debt Adviser to join the team in Sutton Coldfield, Birmingham offering a starting salary of £29,000.  With a track record spanning 23 years, Auriga Services are mature enough to provide outstanding service through the application of extraordinary levels of skills and experience.  They manage combined annual funds of over £15 million helping people alleviate their debt and realise income and benefits that make a real difference to the quality of their lives.  This is achieved through the administration of charitable trust funds for water company customers, and income realisation for local authority residents and patients within the NHS. We help 1,000 people every day who are experiencing financial hardship.

We enjoy flexible and home working, a generous holiday allowance, good pension and a great working environment.

As a Senior Debt Adviser you will:

• Work with and support a wide range of people experiencing problem debt, many of whom would be classed as vulnerable. This will include helping individuals gain the skills needed to improve their financial situation and empowering them to become better money managers.
• Establish relationships based on trust to ensure you provide the necessary support and assistance to people that are experiencing vulnerable circumstances.
• Develop and manage interviews with clients using sensitive listening and questioning skills in order to allow clients to explain their problem.
• Maintain detailed case records for the purpose of continuity of casework, information retrieval, statistical monitoring and quality assurance.
• Have direct line management responsibility for a team of at least three Debt Advisers. This will include dealing with all aspects of people management including performance reviews, HR issues, training, coaching and mentoring.
• Ensure the Debt Advice caseworkers and trainees are developed, supervised and supported. To comply with MaPS this will be evidenced in a project plan.
• Keep up to date with legislation, case law, policies and procedures and undertake appropriate training as and when required.
• Conduct monthly file reviews of the Auriga Assist team and provide feedback to team members.

We are looking for a Senior Debt Adviser with:

• Good standard of education, including Mathematics and English. 
• Previous experience of delivering debt advice or have been through a recognised development programme.
• Technical supervision qualification or willingness to attain qualification.
• The ability to deal with all enquiries promptly and proactively, resolving the situation and exercising judgement. 
• Understanding of the issues effecting society which contribute to the increase in personal debt problems.
• Excellent written and spoken English and ability to communicate at all levels with particular emphasis on negotiating.
• Ability to comply with the requirements of the Data Protection Act and co-operate in measures introduced to comply with this legislation.

This is a permanent full time contract, working 37½ hours per week with additional work as required.  The Senior Debt Adviser will be joining a company of over 65 friendly staff.  We are seeking exceptional people with passion, enthusiasm and ability to join and make our mission a reality. If this sounds like the role for you and you would like to join the team at Auriga Services click apply now.  Please send a job relevant CV and a covering letter that explains why you would be a suitable candidate for this position and why you would like to work for Auriga Services. We’re looking for those that take the extra effort to do some research about us, and demonstrate a desire to work in a company with our values.

The Senior Grants Officer(s) will play a key role in the Youth Futures Foundation Grants Team, supporting the Head of Grants and Director of Grants and Investment in the delivery of innovative and impactful grant-making. You will lead on the delivery of key funding programmes, making recommendations on complex and strategically important requests for funding and building effective relationships with our grant holders. You will also work closely with the Impact and Evidence team to ensure successful applicants are supported to deliver high-quality, impactful projects that will build the evidence base of “What Works” to support the most disadvantaged young people into good jobs.

Project Officer

Are you a positive and driven individual who enjoys working autonomously and at times, under pressure?

Project Officer Responsibilities:

As a Project Officer you will be working with our clients unique partnership of stakeholders from agriculture, biodiversity, and government organisations to ensure that the campaign achieves the national delivery plan. A key element of the role will be networking with all partner organisations to ensure their messages get to the key farmer audiences.

As their Project Officer, you will also be the ‘face’ of the campaign, stimulating media interest, organising their online webinar programme and updating their online content (including website, social media, video, podcast). You will also be responsible for providing the secretariat to the programme’s national governance groups.

Project Officer:

They are looking for an enthusiastic coordinator with the energy and enthusiasm to manage a high-profile national programme. You will have experience of managing projects and you should be a self-starter, with high quality organisational and administrative skills, and the ability to prioritise your own workload.

An understanding of the farming industry and its associated environmental impacts/agenda, including environmental land management, and agri-environment schemes would be desirable.

Who are they?

They’re an innovative project promoting environmental management on arable and grassland farms. They’re supported by organisations from across the farming industry, conservation groups and government. Since their launch in November 2009, they have established strong national and local brand recognition with thousands of farmers, growers and advisers now implementing their activities. As they move into a new and exciting phase, their objectives are to embed environmental management as a core principle of all farm businesses, particularly focussing on the challenges for farmers as they plan for the new Environmental Land Management scheme and net zero agriculture. Our client will also provide a coordinated national delivery platform amongst industry led initiatives - The Voluntary Initiative (VI), Tried & Tested (T&T) and the Greenhouse Gas Action Plan (GHGAP).

About them:

They’re the voice of British farming, and their members are at the heart of what they do. On their behalf they lobby government and other stakeholders, develop policy, and provide a range of frontline services. Working for them means working alongside great people, who are recognised for their knowledge and expertise. They offer 25 days annual leave (plus statutory bank holidays, pro rata) and a friendly working environment.

Location: Based at Stoneleigh, Warwickshire

Type: Fixed Term contract 2 years
 

Hours: 35 per week

Salary circa: £25,000 per annum

Closing date: 31st January 2021

Interview date: 17th February 2021

They are an Equal Opportunities employer and value diversity.

You may have experience of the following: Project Assistant, Project Officer, Junior Project Manager, Farming, Agriculture, Environmental, Digital Marketing, Social Media, Project Management, Trade Union, etc.

Ref: 96332

Head of Safeguarding, Quality & Dementia Learning

Our client is the UK's leading dementia charity. They provide information and support, improve care, fund research, and create lasting change for people affected by dementia.

Head of Safeguarding, Quality & Dementia Learning Responsibilities:

The postholder will lead the Safeguarding & Quality team to enable the organisation to articulate and deliver on its vision for dementia services, in particular Dementia Connect, their new flagship service. You will lead on process and quality improvement through the development and monitoring of quality, learning and safeguarding programmes.
You will need to ensure that all their services are compliant with service frameworks, regulatory requirements and demonstrate best professional practice by facilitating the organisation to obtain and retain external accreditations, awards and recognition. This will include futureproofing their systems, learning and processes. In addition to high performance and evaluation in passing any external regulatory inspections/reviews/audits.
You will monitor and report on overall service performance and will need to feel comfortable working across the organisation to challenge existing thinking and working to co-develop including with people affected by dementia, solutions that supports a culture of continuous quality & process improvement.

Head of Safeguarding, Quality & Dementia Learning Requirements:

You will be educated to degree level or equivalent and have a demonstrable and proven track record in delivering change, improvement and quality services across a complex organisation through the use of internal and external QA systems (in a health & social care setting). You will have experience of designing and delivering relevant training across different levels of staff and have experience of developing outcome-based quality framework for individual projects and programmes across a variety of health and social care organisations.
You will demonstrate high levels of integrity, leadership and emotional intelligence, have the ability to work effectively as part of a leadership team and have an evidenced excellent sense of judgment.

About our client:

They embrace diversity, inclusion and accessibility for all of their people. They are committed to building a diverse organisation that represents the communities they serve and ensuring inclusion in everything they do.

Their employees work hard every day to make a true difference in people's lives. They are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. They also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with them.

Position: Head of Safeguarding, Quality & Dementia Learning
Location: Home Worker - England and Wales
Contract type: Permanent
Hours: Full time, 35 hours per week
Salary: £57,775 - £64,916 actual per annum (depending on skills and experience)

Closing Date: 28 January 2021
Interview Date: TBC via Zoom

You may have experience of the following: Operations Director, Operations Manager, Head of Operations, Project Manager, Project Management, Programme Manager, Programme Management, Safeguarding, Charity, Third Sector, NFP, Not for Profit etc.

About us
Since the coronavirus outbreak began, our society has pulled together to achieve extraordinary things. Thousands of people sleeping rough have been temporarily housed in a matter of weeks, and many more were prevented from becoming homeless due to emergency changes to legislation.

As we begin to emerge from the series of lockdowns, we now stand at a crossroads: we can build on the incredible progress that has been made by helping everyone move into a secure and permanent home; or we risk seeing thousands of people being forced into homelessness.

We are recruiting for a Volunteering Partner – Development to join our expanding Volunteering Team, to work alongside our inspirational volunteers and to bring an end to homelessness in Great Britain.

About the role

This role can be based at any of our 11 offices (Croydon, Central London, Brent, Oxford, Coventry, Birmingham, Rotherham, Liverpool or Newcastle, South Wales and Edinburgh) but must be able to travel to our Head Office in London occasionally.

As our Volunteering Partner - Development you will join our innovative, dynamic and creative central Volunteering Team.  For the past few years, we’ve been working hard to transform the volunteer journey and experience at Crisis and have made significant progress.  New materials, new processes and a more digital approach are all being embedded and you will be part of ensuring that all of our volunteers have a brilliant experience with Crisis. 

This role has a focus on new and effective marketing approaches to ensure we reach those volunteers who have an ambition to end homelessness.  It’s also pivotal in the use of our Learning Management System for volunteers and ensuring that volunteers commit to an engaging and effective learning experience. However, you will not be alone, and you will need to work in a collaborative and positive way with our Volunteer Coordinators, Marketing and Data and Technology teams whose energy and expertise is vital to the delivery of effective volunteering support.  

About you
We are looking for someone who is able to work on multiple projects at once, has excellent organisation skills, and outstanding written and verbal communication. You will need the confidence and creativity to develop new ideas and approaches and the ability to build support for them and ensure their delivery.  
We want someone to make this role their own.  The remit is broad, the space for creativity and risk taking is generous and this team is ambitious about being sector leading in the way we work with our volunteers. 

Benefits
As a member of the team you will have access to a wide range of employee benefits including:
· Interest free loans to purchase a train season ticket or a bike or for a deposit to secure a tenancy
· Mandatory pension scheme, with an employer contribution of 8.5%
· 25 days’ annual leave which increases with service to 28 days

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience and career.

How to Apply 
If this sound likes the opportunity for you, please click on the 'Apply for Job' button below.
If you need to request an application in an alternative format, please contact the Recruitment Team, contact details can be found on our website.
Closing date: Sunday 31st January 2021 (at 23:59)
Interviews will be held on Friday 5th February 2021
We value diversity, promote equality and encourage applications from people of all backgrounds. We particularly welcome applications from people with lived experience of homelessness.

Recovery Navigator / Mental Health Support

Handsworth, Birmingham 

18.75 hours per week

 

Salary £18,246 (pro rata £9,123 for part time position) per annum

 

Our client is a leading provider of mental health services in Birmingham and the West Midlands. 

An exciting opportunity has arisen for Recovery Navigators to offer an individualised and integrated Recovery service to users aged 18 upwards, who require support to manage their physical, psychological and emotional health needs.

You will have a central base at either our client’s Erdington or Handsworth Recovery and Employment Hubs.  These roles require the post holder to be able to work evenings and weekends on a rolling rota. Your typical week would include facilitating social support sessions in community venues, offering activities such as stress reduction and relaxation, and giving signposting advice and guidance and personal development planning.

You will be required to complete administrative hours each week in order to update your online registers, update service user information on the online database, contact new referrals, prepare materials for your upcoming activities or sessions, respond to emails, and follow up any other administrative duties in relation to your role.

Benefits include 33 days holiday (including Bank and Public Holidays), defined contribution pension scheme, Paycare which offers employees affordable cover for a range of healthcare treatments, an Employee Assistance Programme which includes free counselling and a comprehensive training programme.