Programmes Quality And Effectiveness Manager Jobs

Your Responsibilities:

As a Programme Manager at Talent Spaces & Upskill Me, you will play a vital role in supporting the Programmes Lead in the successful delivery of our flagship STEM programme, career events and employability programmes. We are looking to fill two roles one will have specific focus on leading on our social mobility Industry Societies programmes and one role will focus on our STEM events and programmes. As a small team we do however expect team members to work in collaboration across all our programmes and events.

Your focus will be on managing day-to-day programme activities, coordinating workshops and events, and providing direct support to participants. It will include everything from student recruitment & onboarding, liaising with clients & volunteers through to delivery and gaining feedback. Your role will contribute directly to the effective implementation of the programmes & events, ensuring the impact on the growth and development of young people from disadvantaged and underrepresented backgrounds.

Key Responsibilities:

Programme Delivery:

• Recruiting & onboarding and screening students to our programmes & events
• Co-ordinate and oversee the delivery of employability programmes & events, ensuring they align with programme schedules and objectives.
• Facilitate and lead workshop sessions, events, and mentoring activities for participants, creating a positive and engaging environment.
• Prepared for occasional travel within the South, Midlands and North of England during programme delivery periods (expenses paid)
• Provide hands-on support and guidance to participants (students, clients, and volunteers) addressing their needs and challenges during the programme.
• Ensuring supporting materials, content and slides are up to date with support from the Programmes lead and Marketing executive.

Impact Reporting:

• Drive, gather & collate data for impact reports, ensuring relevant evaluations are completed pre and post programme/event and providing relevant information to support programme evaluation.
• Collaborating with the Programme Lead to analyse results and identify areas for improvement and supporting in creating impact summaries for clients.

Participant Engagement:

• Cultivate positive relationships with programme participants, creating a supportive and inclusive environment.
• Respond to participant inquiries and concerns promptly, ensuring a high level of participant satisfaction.
• Classroom management.

Stakeholder Collaboration:

• Collaborate with key stakeholders, including schools and external partners, and our clients to ensure smooth programme delivery.
• Ensure clear and timely communications with clients to ensure they are supported throughout the programme and ensuring smooth programme delivery.
• Support the Account manager in maintaining effective communication with stakeholders.
• Liaise with external venues to ensure adequate provisions for engaging and successful events/programmes.

About You:

To excel in this role, you should possess the following experience and attributes:

• Prior experience in coordinating & facilitating programme delivery or similar responsibilities.
• Basic understanding of programme management principles and impact reporting.
• Strong organisational and time management skills, good attention to detail.
• Strong facilitation, classroom management and presentation skills.
• Ability to work on own initiative, taking the lead in ensuring communications with all parties are clear and any actions or next steps are succinctly outlined.
• Effective communication and interpersonal abilities to engage participants and build rapport.
• Ability to work collaboratively with a team and follow guidance from senior colleagues.
• Passionate about making a positive impact on the personal and professional growth of young people.
• Proactive and resourceful approach to problem-solving, ability to be agile and adapt to change whilst working at pace.

Key Results/Objectives:

• Successfully coordinate the day-to-day delivery of our employability programmes & events, with specific focus on our industry societies programme contributing to their overall impact and success.
• Support in generating relevant data for impact reports, providing insights to enhance programme effectiveness.
• Facilitate workshop sessions, events, and ensuring high-quality delivery and participant engagement.
• Create a positive and inclusive environment for programme participants, addressing their needs and concerns.
• Collaborate effectively with various stakeholders, contributing to the seamless delivery of programmes through exceptional organisational skills.
• Contribute to the achievement of Talent spaces & Upskill Me's programmes & employability initiatives, aligning with the organisation's mission and goals.

We understand the power of diverse perspectives and talent. We encourage individuals from all backgrounds to apply, even if you don't meet every single criteria listed above. Salary starting from £32,000+ and open to negotiations with candidates who have different levels of experience.

We value unique experiences and are committed to creating an inclusive environment where everyone feels valued and supported.

We particularly welcome applications from individuals from females, underrepresented backgrounds and candidates from minority ethnic groups.

Your voice matters to us, and we look forward to hearing from you!

Founded in 1903, Fauna & Flora is the world’s longest established international conservation organisation. Our vision is to create a sustainable future for the planet where biodiversity is conserved by the people living closest to it. We aim to do this through the conservation of threatened species and ecosystems worldwide, choosing solutions that are sustainable, based on sound science and take account of human needs. We have become a trusted entity in the world of conservation. Today FFI is active in over 40 countries.

Fauna & Flora is seeking qualified candidates for the position of Programme Assistant to deliver effective support to the Conservation Capacity & Leadership team. The successful candidate will assist the Director and Conservation Capacity & Leadership team members in delivering the programme’s targets, through administration, basic finance and logistical support, disseminating learning and communications. The role will in particular support Fauna & Flora’s conservation leadership, partner support, and professional development initiatives.

You will have strong relevant experience in an administrative role, with excellent numeracy, organisational and time management skills and a structured and methodical approach to work.

Your excellent interpersonal skills will enable you to build strong working relationships with colleagues. You will be a self-motivated team player and enjoy working in a dynamic environment where the ability to respond swiftly to changing organisational and team needs is paramount. With excellent communication skills, you will have a proven ability to write for a range of audiences. Fluency in English is essential.

In return, the role offers the opportunity to work within an international, impactful and ground-breaking organisation, at the forefront of global conservation.  In addition, Fauna & Flora offers a generous pension contribution, attractive annual leave allowance and life insurance.

Our offices are located in The David Attenborough Building in central Cambridge, just a few minutes’ walk from glorious historic buildings and museums, the picturesque River Cam, the central market and shopping centre, and a host of cafés and restaurants.

The closing date for applications is 3 May 2024. Interviews are likely to take place during the week commencing 13 May 2024.

Programme Manager - Better Bethnal Green (BBG)
Osmani Trust
London - E1 5AW (Tower Hamlets)
Full time
Fixed term contract until March 2026 with possibility of extension
Salary £41,000
Benefits including 25 days annual leave plus 8 bank holidays, pension and flexible working hours (Mon-Fri)

Are you a passionate programme manager with experience managing multiple projects with excellent communication skills?

Do you understand London's voluntary sector, local community needs and its challenges, particularly related to the youth sector, youth violence and community safety, and are you committed to supporting the reduction of violence in diverse communities?

Charity People are delighted to be partnering with Osmani Trust, an award-winning youth and community charity, to recruit a Programme Manager.

Osmani Trust provides a range of youth, violence reduction, employment, mentoring, and health and sports services tailored to meet the diverse needs of communities in Tower Hamlets and surrounding Boroughs. Through its provisions, Osmani Trust seeks to address issues impacting the community including substance misuse, racial tensions, criminality and anti-social behaviour, territoriality and gang-related violence, unemployment and overcrowding, lack of training and employment opportunities. The Trust provides a holistic service to help those living in disadvantaged urban communities to re-engage with mainstream society and improve their quality of life.

The Programme Manager will lead the grassroots consortium, Better Bethnal Green (BBG). The post holder will work with partners to support young people facing multiple/complex disadvantages in the borough, transforming the life trajectories of young people who have become marginalised by local poverty, unemployment, and crime, particularly those from BAME communities who are disproportionately affected by these issues.

Key responsibilities

* Programme Development, Delivery and Leadership: Lead and manage the delivery of the BBG programme, collaborating with partners, stakeholders, and the local community to develop and promote effective interventions, engaging key grassroots partners and young people.
* Community Engagement, Partnerships and Networking: Ensure local communities are informed, fostering a sense of ownership and participation. Develop and strengthen relationships with diverse stakeholders, including local authorities, statutory bodies, and educational institutions to support the programme.
* Monitoring and Evaluation: Oversee data collection, monitoring, and evaluation activities to track programme impact and effectiveness, ensuring compliance with grant requirements.
* Financial Management and Fundraising: Manage programme budgets, prepare financial reports, and identify opportunities for additional funding to support sustainability.

The Programme Manager will have experience managing multiple projects with a proven track record. The successful candidate will have experience of developing and monitoring programmes against targets and outcomes and managing project budgets. You will understand London's voluntary sector, local community needs and its challenges, particularly related to the youth sector, youth violence and community safety in diverse communities and delivered and evaluated the impact of these initiatives related to the work of Osmani Trust. You will be results-driven and motivated with excellent communication skills and able to adapt and respond to changing requirements positively.

If you are committed to youth and community-led change with a proactive approach to addressing challenges, and have the relevant skills and experience to apply, we would be delighted to hear from you. The role is based at Osmani Trust (E1 5AW) in Tower Hamlets. The role is full time and there will be occasional weekend and evening work for which time off in lieu will be offered.

How to apply

The application process is CV and Supporting Statement. To apply, please email your CV to Jen at Charity People for more information and next steps. Applications are being reviewed and interviews are taking place on a rolling basis so please get in touch as soon as possible. The closing date is 5pm on Tuesday 7 May.

Charity People actively promotes equality, diversity and inclusion. We match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.

Job title: Programme Facilitator

Reports to: WomenMATTA Service Manager

Responsible for: N/A

Job Purpose: The project aims to deliver a range of trauma-informed learning and development opportunities to women impacted by the criminal justice system. Delivered in our Manchester and Trafford women’s centres, these gender responsive activities, co-produced with women with lived experience, will provide personal and practical skill development that meets their needs and supports their aspirations around employment or education, including a focus on wellbeing and practical learning.

Key Responsibility Areas

1. Co-ordinate and deliver a schedule of trauma informed and gender responsive workshops that aim to address wellbeing and reduce barriers women impacted by the CJS face in accessing employment or education opportunities.
2. Maintain case management systems to ensure accurate and timely data recording.
3. Develop and maintain relationships with key partners and stakeholders, such as lived experience groups, education, training and employment networks and local services.
4. Create opportunities for women impacted by the criminal justice system to input into the programme, such as co-production, and peer supporters

Employee Benefits:

Annual leave: 30 days plus statutory bank holidays (pro-rata for fixed term contract), and an additional 3 days leave between Christmas and New Year. This means that in a standard year with 8 bank holidays, the full holiday entitlement is 41 days!

Pension scheme: Auto enrolment with 5% contributions from WIP and 3% from employees.

Clinical supervision: Working with WIP can be enormously rewarding, but also challenging at times. So we provide clinical supervision through a Harley Street practice, to encourage reflective practice and support the wellbeing of our team.

Employee Assistance Programme: Confidential access to a range of support and information on a 24/7 basis. Including legal advice, emotional support, practical advice and signposting.

Cycle to Work Scheme: Eligible employees can save money and spread the cost of a new bike and accessories.

Reward Gateway: Access to discounts/cashback services at hundreds of retailers, such as groceries, electronics and holidays. Further access to the Wellbeing Centre with tools, tips, recipes, workout videos and guides which will help you to reach your own wellbeing goals. There are also eCards that you can use to recognise a colleague for their great work, wish someone Happy Birthday and much more.

Eyecare Vouchers: As a staff member of WIP, you will have access to free and reduced prices for glasses and eye tests. Should you require glasses for VDU use, you will get them for free too.

PA to Executive Director of International Programmes

Contract: 13 Months Fixed-term contract, Full Time, Maternity cover

Salary: £39,358 - £41,325 with excellent benefits

Location: London, UK

Hybrid Working: A minimum of 40% of working time is spent face to face, either in London office, or as a result of external engagement or travel for WaterAid. WaterAid is located at Canary Wharf, London and this will be your location and contract base.

About WaterAid:
Join WaterAid as PA to Executive Director of International Programmes to change normal for millions of people so they can unlock their potential, break free from poverty and change their lives for good. We need passionate, creative and dedicated people. In return, you will be encouraged and empowered to be yourself at your very best. Together, we will make a bigger difference.

About the Team:
The International Programmes Department is made up of four regions: West Africa, East Africa, Southern Africa, and South Asia; and three support teams: Programme Support and Knowledge team, the Programme Funding and Partnerships Team and the Programme Operations Team; the International Programmes Department delivers our work effectively across Africa and South Asia focusing on quality programming; accountability and effectiveness; research, learning and documentation.

About the Role:
The purpose of this role is to provide proactive and professional support to the Executive Director of International Programmes, with some general administrative support to the Programme Operations Director and the International Programmes Senior Management Team.

The role will be split 80/20 with a majority focus on executive support for the Executive Director, ensuring they are well organised and briefed and supported to maximise her capacity to lead WaterAid effectively. The minority focus will be on general administrative support to the Programme Operations Director and to the International Programmes Senior Management Team. The role will also be instrumental in running operations in the department, including supporting the organisation with key high profile programme events, line managing the administrator to ensure the department is working effectively and efficiently within itself and the wider organisation.

In this role, you'll:

A) Provide professional, timely and proactive support to the Executive Director of International Programmes, including:

• Diary and meeting support
• Support internal processes, communications and prioritisation Support internal communications with the directorate and wider organisation so these are timely, strategic and engaging;
• General administrative support

B) Operations for the department

• Oversee departmental operations to ensure compliance with wider WaterAid processes as well as championing, innovating, or streamlining the department's process and procedure.
• Maintain effective filing systems ensuring archive material is safe and can be retrieved in line with Data Protection Regulations.
• Organise and lead logistical planning for any departmental events that take place in either the UK or Country Programme locations, as necessary.
• Work as part of a wider team of PAs and Administrators across the organisation, ensuring mutual support and good communication between teams.

About You:

• Proven successful track record of being a Senior Administrator or Personal Assistant in a global organisation, including exceptional diary management;
• Effective time-management, organisation and prioritisation skills, including ability to manage multiple projects and priorities and to keep track of high volumes of information within a busy environment;
• Excellent communication skills (written and verbal), including ability to assimilate information quickly and produce accurate minutes, clear PowerPoint presentations and written briefings;
• Integrity and the ability to act with discretion and respect confidentiality.
• Digitally literate with excellent IT skills, particularly for setting up virtual meetings and effectively using Microsoft Office tools, with extensive experience of using PowerPoint and creating simple and compelling presentations;
• Numerical accuracy and experience of managing and processing invoices and expenses. Ability to co-ordinate / track project budget.
• Team player who is motivated by the desire to support others to be effective and efficient in their work, proactive, with confidence to take initiative and solve problems;
• Willingness to travel in the UK and internationally, if required, for the proper performance and delivery of the role;

Closing date: Applications will close at 23:59 on 12th May 2024. Availability for test and interview is required the week commencing 27th May 2024 and 3rd June 2024.

How to Apply: To see the full job pack, please click 'Apply'. Please apply by submitting your CV and a cover letter into one document in either Word Document or PDF format.

Pre-employment screening: To apply for this post, you must be able to demonstrate your eligibility to work in the UK. All our vacancies require a basic Disclosure and Barring Service (DBS) check to comply with our Safer Recruitment policy.

Our Commitment

Our People Promise:
We will work with passion and focus to ensure safe and sustainable water, toilets and hygiene are available to everyone, everywhere. WaterAid is a place of purpose - where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to put the wellbeing of our people first, to be a place where people feel safe and able to contribute their voice and truly live our values.

Equal opportunities:
We are an equal opportunity, disability-confident employer and are dedicated to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, customs, traditions and ways of life. This includes, but is not limited to, race, gender, disability, age, sexual orientation, religion, national or social origin, health status, and economic or social situation.

Safeguarding:
We are also committed to protecting everyone we come into contact with. We have a zero-tolerance approach to abuse of power, privilege or trust across our global work, and any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously.

The Volunteer Coordinator will be responsible for managing and co-ordinating FearFree’ Volunteers, including supervision and coaching of volunteers.

Volunteers are essential to FearFree services both support service roles and non-support service roles such as admin and fundraising. Volunteers will be within the following roles:

· Helpline Support: Responsible for logging referrals and triaging cases, ensuring initial safety advice is given and the service user is directed to the most appropriate service, as well as responding to professional enquiries.

· Facilitating and Co-facilitating Group Work Programmes: This will include facilitating peer support groups and being second facilitator for group work programmes providing support to victims/survivors of domestic abuse, those who have experienced sexual violence and group programmes for perpetrator groups supporting those who wish to change their behaviour.

· Befriending Services: offering support to individuals who have experienced domestic abuse or sexual violence and are still impacted by the trauma of their experiences, providing support and encouragement to enable service users to create independent and fulfilling lives.

· Admin support: Supporting with our admin support teams such as HR support, finance support, covering reception and other tasks as required.

The Volunteer Coordinator will work closely with the Volunteer Manager, Head of Fundraising and other Volunteer Coordinators in other FearFree localities.

FearFree is committed to hybrid working and this role will be a mix of home based and office based, alongside requiring travel for meetings. Travel across Devon is required and occasional travel to our other offices may be required.

Main Responsibilities and Tasks

Recruitment and training of volunteers

· Participating in the recruitment of volunteers in both service user facing roles and support roles. This will include advertising for roles, interviewing perspective volunteers and supporting with HR processes.

· Planning and delivering thorough training for all volunteers, dependent on the role they will be completing.

· Ensuring each volunteer continues to develop in their role.

· Liaise with Service Managers and Team Managers to identify roles where volunteers could be utilised.

Service delivery and management of volunteers

· Providing line management support and supervision to volunteers.

· Be point of contact for volunteers to raise concerns and discuss cases.

· Ensure the delivery of a high quality, responsive service to people who have experience domestic abuse and/or sexual violence.

· Manage volunteers to ensure service users individual issues and needs are clearly identified and plans meet these needs including matching volunteers with clients.

· Manage the quality assurance of support given by volunteers including safeguarding and compliance with all relevant legislation and best practice guidance.

· Network with other agencies in order to maintain effective communication and joint working for the benefit of service users.

· Promote the rights, equality, diversity and needs of service users by ensuring they are respected and valued as individuals.

· Produce stories and case studies to support the promotion of the service and to evidence the impact of the service.

· Engage with our Marketing and Fundraising Manager to support with coordinating events and to encourage wider team engagement and support.

Other

· Providing written reports and information as required, including information which can be used for the promotion of the organisation and to deliver key messages regarding the experiences of our service users.

· Undertake role relevant training to maintain knowledge, keep up to date with legislation, information and best practice relating to domestic abuse, sexual violence and other related work to maintain Continued Professional Development.

· Attend team meetings, monthly supervision and participate in organisational data collection as required.

· Contribute to effective team working with a flexible and pro-active approach.

· Work within organisational policies and procedures at all times.

· Respect and value the diversity of the community in which the services work in and recognise the needs and concerns of a diverse range of service users ensuring the service is accessible to all.

· Ensure security of data, especially sensitive personal data inline with the information security policy.

· Maintain an awareness and observation of Fire, Health & Safety regulations.

· Undertake all statutory and mandatory training, as required by the organisation.

·    Carry out any other duties that are within the scope, spirit, and purpose of the role, as required. 

For a full job description/person specification and to apply, please follow the link provided on this website. The closing date for this role is 7th May 2024.

FearFree is committed to encouraging equality and diversity in the workplace.  We strive to be a diverse and inclusive place to work where we can all be ourselves and individual differences are recognised and valued. 

Research & Policy Assistant

Barnwood Trust is not your typical funder. We drive forward changes so that disabled people and people with mental health conditions have choice of opportunities, access their rights, and are included where they live.We bring people together for a different conversation and explore big ideas. Through learning and collaboration, we influence the change that’s needed. By partnering with local organisations, involving people with lived experience directly in our work, and looking for better ways to fund, Barnwood makes a difference in Gloucestershire.

As part of this work, our Insights Team generates actionable insights to inform and deliver the Trust’s programmes of work, and the Research and Policy Assistant is integral to this.

 We are looking for a Research and Policy Assistant to contribute to and support the Trust’s research, evaluation and policy monitoring activity. This includes collecting and communicating research and policy evidence and information, to inform the development of the Trust’s current and potential programmes of work.

An understanding of different types of research methods and excellent communication skills are essential for this role. Knowledge of the barriers experienced by disabled people and those living with mental health conditions as well as an understanding of local and national policy context are welcomed. 

We want to diversify our team to better reflect the work and communities we support – this means we would particularly welcome applications from people who:

· are from Black, Asian and minoritised backgrounds.

· have lived experience of disability and/or mental health conditions. 

Contract terms:

• This role is 12 months fixed-term contract, and we welcome applications looking for full time hours (37.5hrs per week) or
  • 2 x Part-Time to work on a job share basis covering full-time hours.
• We offer a flexible start between 8am and 9.30am Monday to Friday. 
• Salary £33,697 p/a FTE 
• 36 days holiday inc. bank holidays 
• This position is based in our office in central Cheltenham with occasional opportunities for home working.

For full details please see our application pack.

Summary of key duties:

Collecting research evidence and policy information

• Contributing to desk-based research: gathering, analysing, and synthesising secondary research studies relevant to the Trust’s work.
• Contributing to policy monitoring: gathering, interpreting, and synthesising information about national and local policy relevant to the Trust’s work.
• Supporting other elements of the Research & Policy Team’s research, monitoring and evaluation activity where needed, including research and evaluation design, research and evaluation activity, and data analysis.

Communicating research and policy evidence

• Communicating desk-based research and policy evidence: collating and summarising key evidence to share with a range of audiences, both internal and external, in a range of formats and contexts.
• Working with the Research and Policy Team to contribute to written reports, policy position statements, and evidence reviews in support of the Trust’s programmes of work.
• Supporting other elements of the Research & Policy Team’s dissemination activity where needed, including at events to share research findings.

Knowledge and experience:

• An understanding of different types of research data and data collection methods.
• Ability to source, collate and analyse research and policy evidence from a range of sources, including an ability to discern the quality and relevance of those sources.
• Excellent and flexible communication skills, able to communicate information at varying levels of detail in different formats to different audiences.
• Proficiency in Microsoft Word, PowerPoint and Excel.

For full details please see our application pack.

Summary of skills

• Excellent and flexible communication and organisational skills. 
• Self-awareness, enabling excellent working relationships with a wide range of people using tact, diplomacy and sensitivity. 
• Ability to apply appropriate communication channels and methods, including digital and print media.
• Strong IT skills (proficient in MS Outlook, Word, Excel, PowerPoint, as minimum). 

Benefits:

· 36 days annual leave including bank holidays. (FTE)

· Life Assurance (3 x salary)

· Pension contributions

· Work within an organisation that is committed to improving equality and diversity.

· Competitive salaries and fantastic pension contribution rates.

· Excellent personal development plan and extensive training which includes a commitment to training employees to be confident when working with people with a wide variety of impairments, disabilities, and mental health challenges.

· Friendly and collaborative working culture; everyone’s voice is heard.

· We have a range of supportive wellbeing policies and almost a third of our employees, are qualified mental health first aiders with Mental Health England.

· Our offices in central Cheltenham are wheelchair accessible, have free accessible parking on site and great facilities.

· Assistance dogs are welcome.

Guidance On Applications:

Click on Apply Now to be taken to the Barnwood Trust website where you need to apply for this role via our online application form.

You will also find a detailed application pack which gives a full and detailed job description and person specification as well as guidance on how to make an online application and what you should include within it.

Should you have any questions or require any of the information in a different format please email the recruitment team directly.

We want our application process to be right for you as an individual, so if there’s anything you think we can do to make this process more straightforward for you please email the recruitment team directly to discuss what support we might be able to provide. Our career page on our website has some examples of things we may be able to put in place for people who request extra support.

Deadline for applications:  12.00 noon on Friday 3rd May 2024

First interviews: Wednesday 15th May or Thursday 16th May 2024

Second stage interviews: Tuesday 21st May 2024

We would like the successful candidate to start as soon as possible.

About us

The King's Fund is an independent charity working to improve health and care in England. We help to shape policy and practice through research and analysis; develop individuals, teams and organisations; promote understanding of the health and social care system; and bring people together to learn, share knowledge and debate. Our vision is that the best possible health and care is available to all. We have a high profile and strong reputation for influencing health and care policy, providing leadership development and producing excellent communications. 

The role

We are looking for someone who wants to start their career in marketing and is interested in learning more about CRMs, email marketing and measuring the effectiveness of marketing campaigns. As part of the King’s Fund’s centralised Marketing function, you’ll be at the heart of giving colleagues and customers a consistent, joined-up experience and play a key role in our marketing strategy. You’ll deal with a spectrum of work, spanning everything from writing and creating compelling copy (for both online and offline marketing activity); diving into our CRM system, ensuring data accuracy and managing lists; to pulling together evaluation reports, analysing campaign performance, identifying trends, and providing actionable insights. With support from your manager and rest of the team, it’s a great role to build your expertise and gain valuable marketing experience. 

To join us, you’ll need a keen interest in marketing and a blend of creativity and precision to write clear and compelling copy for marketing materials including email campaigns. You will enjoy communicating with people, both in person and on paper. Attention to detail is important and you will be proficient in Microsoft products including Excel. Beyond this, you must be organised, flexible and as passionate about our work as we are.

The Fund is committed to a hybrid working model that meets the organisation’s needs, while giving staff flexibility to choose between office and home working. Most staff are expected to work a minimum of 40% from our central London office and are free to work more days from the office if they prefer. We are in the process of developing our long-term policy on this, although the expected minimum time in the office will remain 40% (pro rata). 

In addition to a competitive salary, The King’s Fund offers generous holiday entitlements, a £3 daily discount in our café and an on-site gym. 

How to apply

To apply, please go to our web-site and read our supplementary guidance documents, then download and fill in our application form. Please do not send CVs. If completing the application form presents any challenges, contact us by email  so we can discussion options.

Please note that to apply, you must have existing documented proof of your right to live and work in the UK.

Closing date is 7 May at 9.30am. 

Interviews will be held on Tuesday, 14 May in our Central London office. Role available to start shortly thereafter.

The King’s Fund is committed to equal opportunities in all its activities and appointments will be determined solely on merit. Applications are welcomed from all sections of the community, including those from minority ethnic groups and those with disabilities. 

Location: Southwark, Haig House, Hybrid, 2 Days

Contract Type: Permanent

Hours: 35 Hours Per Week, Monday to Friday

Salary: £41,172 to £43,212 (Inclusive of London Supplement)

Are you passionate about making a difference? The Royal British Legion is seeking an enthusiastic fundraising Income Processing & Administration Manager to join our dedicated team. Reporting to the Head of Supporter Service, you will lead a team of Income Processing Administrators, driving efficiency in coding, allocation, and acknowledgment of fundraising income.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

In this fundamental role, you'll collaborate with colleagues organisation-wide to shape strategic planning and foster a culture of continuous improvement in fundraising income processes. You'll manage relationships with third-party suppliers, plan and promote our Income Processing & Administration Offer, and oversee the development opportunities for centralising income processing.

As a leader, you'll provide guidance to ensure activity is delivered within agreed plans, budgets, and deadlines, while also developing and inspiring your team to excel. Your expertise in income processing objectives, compliance, and database management will be essential in maximising the effectiveness of our fundraising efforts.

If you have a proven track record of delivering on challenging goals, excellent communication skills, and a commitment to continuous improvement, we want to hear from you. Join us in supporting the mission, objectives, and values of The Royal British Legion while making a real difference in the lives of those we serve. Apply now to be part of our inspiring team.

Here at RBL, we aim to support our people and their wellbeing, with a package including generous paid holiday allowance and pension scheme contributions, and a range of optional benefits and discounts.

You will be contracted to our London Hub, Haig House. Under our Future Working framework, there will be some flexibility for working remotely/at home, using our collaboration tools to work with but with a minimum expectation of two days/week connecting directly face-to-face with colleagues at the hub.

For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

Closing Date: 8th May 2024

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.

Home-Start Southwark works with families who are pregnant or have children under 5. Our core work is to provide weekly support from a trained peer volunteer or worker empowering families to make changes to improve their lives. The way we support families continues to have relationships at its core – we believe, and our work proves, that the confidence and resilience gained by having someone standing alongside you offering encouragement and support, can make a huge difference to parents and children. Being a parent is difficult regardless of circumstances and many of our families are facing several additional challenges.

Our ambition is to continue to develop outstanding services that meet the needs of our community; if you want to be part of our future, we would love to meet you to discuss this further.

Main Purpose:

• Work closely with the Chief Executive to develop and evolve Home-Start’s services in response to changing needs, informing the strategy for our family support and development of services.
• Provide vision, direction, and leadership to motivate staff and volunteers to deliver high-quality services that make a measurable positive difference to children and their families.
• Manage the HSS Family Support Team, coordinating and quality assuring their work.
• Collaborate with multi-agency partners to deliver evidence-based interventions that support parenting and prevent need escalating, including structured programmes and group work.
• Be a Designated Safeguarding Lead for the charity.

This role will be a crucial part of Baytree’s Adult Education team, which currently consists of an Academic Manager, one other Academic Administrator (who is reducing her working hours after many years of service for Baytree), two ESOL tutors and the Women’s Service Director.  This new role will work collaboratively with the current Academic Administrator and the rest of the team to ensure the delivery of relevant and high-quality academic, adult education programmes in accordance with secured funding contracts.  The primary focus of these roles is to recruit, welcome and guide potential new students through the admissions process and undertake the administrative tasks necessary to ensure the smooth running of the Adult Education department, particularly the planning and delivery of high quality, relevant adult education courses.

We're seeking a dynamic and experienced individual to oversee our dedicated team of Floating Support Workers.

In this role, you will be responsible for line managing a team of Floating Support Workers and Lead Workers; Coordinating the provision of high-quality Floating Support to a wide range of individuals residing in Westminster or out of the borough in Temporary Accommodation placements

SHP Westminster Floating Support Service is funded by Westminster Borough to provide holistic, dynamic support to residents of Westminster. The aim of the service is to assist vulnerable residents to sustain their accommodation and access appropriate services to enable them to maintain independence and lead fulfilling lives.      

About the role:

As the Floating Support Team Manager, you will join an experienced management team to help ensure the delivery of effective and person-centred support services.

You will support the management team to ensure the service is running effectively and the team feel well supported and empowered to undertake their roles. You will monitor quality and the effectiveness of the support services by conducting regular supervisions and supporting with the data collection for reporting purposes.

You will also develop and maintain effective working relationships with a wide range of stakeholders including Clients, Community Mental Health Teams, Housing, Adult Social Care with the aim of promoting collaboration.

About you:

• An Understanding of how to provide effective staff management and demonstrable ability to manage staff performance and motivate staff members to perform effectively. 
• Understanding and experience of working with the issues faced by people who experience mental ill health, substance use issues, and who have offending histories, in accessing the appropriate support from services. 
• A good and current understanding of safeguarding issues and procedures 
• Experience working as part of a multi-agency partnership to address complex problems and bring about positive change
• Resilience and determination to overcome obstacles and find creative solutions. 
• An approach that is analytical, and person-centred, rooted in a strengths and recovery model.

About us: 

Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.

We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 10,000 lives every year across all 32 boroughs.

We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.

Join us in creating a brighter, more hopeful future for individuals in need! 

At SHP, we welcome and encourage applications from people of all backgrounds and are committed to having a workforce that is made up of diverse individuals, skills, experiences and abilities.  Due to current under –representation at management level, we particularly encourage applications from individuals within our Black and Asian communities.

Important info:

Closing date: 1st May 2024 at Midnight

Interview date: 8th May 2024 via Microsoft Teams

This post will require an Enhanced DBS check to be processed for the successful applicant. 

Job title: Membership Manager
Reports to: Senior Manager, Team and Operations
Salary: £36,000 to 40,000 depending on experience
Location: Bloomsbury, London
Term: Permanent
Hours: Full time, office based*

*RSTMH is looking to trial home working for 1 day a week

RSTMH is a charity and membership society for those working or interested in tropical medicine and global health, and currently have almost 1,800 members from more than 90 countries, with a network of more than 10,000 involved with our work in some way. We are looking for an experienced Membership Manager who will help us manage all aspects of our membership programme. This involves maintaining high levels of retention and developing and delivering new recruitment strategies for members across the world.

The role will also focus on developing membership journey programmes to ensure our members receive top quality service from the Society and that all membership processes are undertaken with efficiency, energy and effectiveness.

The Membership Manager will also play a crucial role in ensuring that we are promoting RSTMH, and its membership offer, to our members and supporters. This person would be the first point of contact for our members and so must be professional, a sound communicator and efficient.

Part of this role involves creating policies and processes to ensure members feel valued at each stage of their journey with RSTMH, developing new marketing products and materials for recruiting and retaining members where necessary.

The successful applicant will have Membership management experience within a relevant charity or learned society setting and will relish the opportunity to take on a new challenge, working on their own initiative for much of the time.

The role

• To lead on developing and implementing current strategies to increase members of RSTMH, including monitoring and evaluating performance against plans and KPIs
• To analyse, identify and develop plans to optimize member journeys
• Manage enquiries from current/prospective members in a professional, timely manner, to agreed service targets
• To cultivate strong relationships with members and understand their specific needs so that RSTMH can support them most effectively via targeted communications
• Establish and maintain systems to report and evaluate RSTMH’s membership retention and recruitment success
• Deliver reports to keep the team, CEO and Board up to date with progress on membership activities and strategy 
• Support the Senior Manager with leading our CRM work, which is using Civi CRM
• Work with the team to develop activities and marketing campaigns to improve membership value and take-up
• Develop and oversee communication templates for members, and ensure these are kept up to date
• Keep up to date with best practice in membership management
• Ensure the membership pages and members Area of the website are up to date, accurate and compelling
• Ensure the RSTMH website, journals, materials and other channels have up to date membership information
• Work with a third part finance company to ensure membership subscription payments and renewals are processed efficiently and effectively, and ensure payment processes are fit for purpose
• To be a member of the International Members Committee and help utilize the group to support membership goals  
• Maintaining and improve processes for members
• Establish systems that monitor updates within the membership effectively and ensure that they are communicated to the CEO and Board of Trustees regularly
• Work closely with the Communications Manager to commission and create content for the bi-weekly Members newsletter and membership recruitment campaigns

Person specification

• At least 3 years' experience of working in a membership role, with experience of recruitment and retention campaigns
• Experience of working in a learned society or membership organization
• Working in international development or global health is desirable
• Passion and commitment to the work of the Society
• Experience of developing and delivering successful membership programmes, that have increased recruitment and demonstrably reduced attrition
• Experience of account management of suppliers is desirable
• Experience of creating compelling messages to different audiences
• Highly organised, with ability to self-plan and prioritise workloads 
• Ability to communicate technical details to non-technical people
• Experience of using social media in a professional capacity Knowledge of how to use and optimize a CRM system for membership retention and recruitment
• An understanding of Civi CRM is desirable
• An understanding of current and emerging membership and marketing trends
• A solid understanding of relationship building and how to create a compelling membership journey
• Excellent oral, copywriting and communication skills
• Highly developed interpersonal skills including, communication, influencing and collaboration
• Ability to understand how membership programmes works alongside digital and marketing campaigns
• Effective decision-making skills Self-starter, able to work proactively
• A strong relationship builder
• A good understanding of the analytical methods used to increase engagement from members
• Ability to think ahead - anticipate and solve problems before they arise
• High degree of integrity and professional credibility
• Good team player, with an understanding of the challenges of working in a small team
• Resilience under pressure
• Flexibility to work outside of office hours, and to travel within the UK and beyond, as required

Please submit your application form by 5pm BST 28th April 2024
We will be reviewing applications as they come in due to the urgency of this appointment, so would encourage you to apply as soon as possible. 

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

No agencies please.

Birmingham and Black Country Wildlife Trust is one of 46 local, independent Wildlife Trusts and is the charity that works to make the environment of Birmingham and the Black Country (Dudley, Sandwell, Walsall and Wolverhampton) a better place for wildlife and people through environmental education, community involvement, ecological and practical work.

As a wildlife charity serving a heavily urbanised area, a major theme of our work is education and community engagement activity with people of all ages and demographics. We are currently seeking an Education and Engagement Manager to lead this vital work.

This is an exciting and deeply rewarding opportunity to make a real difference to people and wildlife in Birmingham and the Black Country. The post will ensure the Trust’s education and engagement activity is of the highest possible quality, and that it inspires and enables people, communities and organisations to connect with their local environment.

This will be a varied role that will feature a significant amount of project management, partnership working, policy and strategy development, and line management, as well as opportunities for direct delivery. The successful applicant will be very well-organised, with a high level of attention to detail, and used to prioritising a complex workload. You will have excellent communication skills, and the confidence to guide a team to successful outcomes. Above all you will be driven by a commitment to see nature’s recovery become part of as many people’s lives as possible.

Flexible role, based in offices within Birmingham or working from home, as required. Occasional travel regionally and nationally.

Benefits include 28 days of annual leave plus bank holidays (pro-rata), a 7% employer contribution pension, flexible and hybrid working opportunities, an Employee Assistance Programme and working alongside a supportive and friendly group of nature lovers!

Please note that we are not a UK visa sponsoring organisation. Therefore, you will need to be able to demonstrate that you have the right to work in the UK if you wish to apply for this role.

We are committed to ensuring transparent and non-discriminatory recruitment and employment. As a progressive charitable organisation, we champion equal opportunities and welcome applications from all sections of the community, regardless of any protected characteristic.